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<p>Promote and sell the Company's insurance products and services to new and existing clients.<br><br>Generate and qualify new business opportunities through direct client engagement, networking, referrals, and other communication channels.<br><br>Prepare and coordinate insurance quotations and policy information in accordance with Company guidelines.<br><br>Respond promptly to customer inquiries regarding policies, quotations, and claims via telephone, email, or face-to-face communication.<br><br>Maintain accurate customer, prospect, and sales records in the Company's systems.<br><br>Prepare sales documentation and support day-to-day sales activities.<br><br>Implement local marketing initiatives and promotional campaigns to increase brand awareness and market penetration.<br><br>Represent the Company at exhibitions, trade shows, and promotional events to generate new business.<br><br>Comply with Company policies, procedures, and regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Education:<br>Bachelor's degree in Business Administration, Marketing, Finance, Economics, Insurance, or a related field.<br><br>Professional insurance or<br>sales certifications are an advantage.<br><br>Minimum 3 years of experience in sales and customer service.<br><br>Experience in the Iraqi insurance market is preferred.<br><br>Experience in the insurance or reinsurance<br>brokerage industry is an advantage.<br>Minimum 7 years of progressive experience in sales, business development, or<br>insurance operations.<br>Language Skills: English, Arabic<br><br>Computer Skills: Microsoft Office</p>
<p>Manages, plans, and coordinates the execution of sales activities, while reviewing related reports and recommending execution techniques, in order to increase sales and enhance sales plans implementation.</p><p>Formulates the sales business plans and prepares sales reports to be presented to the senior management, to ensure the alignment with the company s overall objectives and business plans.</p><p>Maintains and utilizes advanced product knowledge and effective selling skills, in order to influence targeted health care professionals, pharmaceutical buyers and pharmacists.</p><p>Consults with new and existing customers, to address their product needs and meet the needed requirements.</p><p>Generates and expands support for the product portfolio, in order to establish advanced selling techniques.</p><p>Manages and assists in the resolution of customer issues by coordinating efforts for problem resolution through cross functional account meetings and works closely with internal teams to ensure that issues are resolved in a timely manner.</p><p>Participates in the development and monitors the implementation of functional procedures, to ensure all relevant procedural/legislative requirements are fulfilled.</p><p>Manages the activities and work of subordinates (ex. monthly plans for supervisors), to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes, and procedures.</p><p>Provides data on company products and performance against those of competitors, to ensure that the company is aware of new market trends offer products/services that are competitive for a group of specialized products.</p><p>Develops and implements lifecycle maintenance campaigns for key products, including analyzing market research and sales analytics, developing sales tools, identifying competitive threats, and proposing/ taking mitigation action, in order to create the best marketing/PR initiatives to drive sales.</p><p>Manages the sales function s work plan; assigning work activities, projects, and programs, monitoring workflow, reviewing, and evaluating work methods and procedures, and directing such activities, in order to serve the departmental goals and plans.</p><p>Oversees service levels provided to clients involving the fast response to orders, and evaluating reports, in order to estimate product performance and client satisfaction.</p><p>Reviews detailed records of sales target achievements, to assess the performance and progress of the sales function.</p><p>Develops and maintains a sales history database, in order to keep track of the yearly net sales.</p><p>Manages the effective achievement of department objectives by setting individual targets, developing, and motivating staff, in order to maximize subordinate s performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Holding Bachelor degree in Pharmacy .</p><p>Minimum of 4 8 years of relevant experience, with 4 years in managerial responsibilities, with preference given to candidates with multinational company experience and a background in diabetes and antihypertensive therapeutic lines.</p><p>Ability to travel frequently within assigned territories and occasionally for regional meetings or conferences.</p><p>Has a very good Administrative, Logistic and technical skills.</p><p>Base in Baghdad</p>
<p>Sell Asiacell products and services, to achieve the enterprise objectives set by the management. Sell Asiacell products and services, to ensure reception of prospects new customers Follow Enterprise Sales procedures & guidelines and get the required documents. Develops a trustworthy relationship with customers and ensure customer satisfaction, Achieves the sales objectives set by the management. Feedback on field expectations. Reporting daily, weekly and monthly visits and activities Arrange visits to ensure proper portfolio coverage Customer complaints management handling Manage activation tools in a professional manner to ensure accurate documents and data submission. Manage the financial payments properly and deposit the collected amounts to related departments to avoid activation suspension actions.</p><p><strong>Desired Candidate Profile</strong></p>1-3-year experience in sales Computer skills (MS Office, Email Correspondences, Programming) Good communication, problem solving, negotiation and conflict handling skills Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Technical Competencies: Performance Management & Reporting Telecom Market & Industry Knowledge B2B Sales Planning B2B Product / Portfolio Strategy Development Key Account Management B2B Solution Selling Performance Management & Reporting
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>manage Sales Shop and lead the sales team in shop Ordering Blank Sim & Scratch card when needed. Making inventory for available SIM & Scratch card daily, Monthly, quarterly Distribute sales target among the employee of the shop when received from Head. Sending quarterly report on sales to head. Managing shop visibility and customer experience. Managing all the SSKs (Self Service Kiosks) entire the city allocated through (Monitoring the status for each Kiosk, collecting the cash for bank deposit, raise the issues for the Kiosk). Support Direct Distribution Channel by covering all the SC required & collecting the cash for bank deposit. Direct Distribution Channel through Own shops responsibility. SSK Channel (Self Service Kiosk) responsibility</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree</li><li>0-3 years experience</li><li>Computer skills (Office)</li><li>Language skills (English and Arabic)</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change.</li><li>Technical Competencies: Customer Communication Advanced Telecom Market & Industry Knowledge Intermediate Business Acumen Intermediate Performance Management & Reporting Intermediate Digital Technology Knowledge Intermediate B2C Sales Planning Basic Customer Communication Advanced</li></ul><p></p></section>
<div><br></div>Head of Sales <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who lands Legendary deals? You do</em> <strong>DHL Global Forwarding</strong> has an opening for a Head of Sales in Baghdad<strong>, </strong><strong>Iraq. </strong></p> <p>Join us in connecting people and improving lives!</p> <p><strong>In this Head of Sales position </strong></p> <ul> <li>Participate in design of field sales strategy including sales forecast, budget and manpower plans considering business strategy, financial objectives, Group guidelines and policies</li> <li>Prepare plans for a defined geographic region, product line or market segment to generate leads, manage accounts and close sales through a field sales team</li> <li>Scan market, apply market intelligence, identify and contact prospective customers and build relationships to generate future sales and repeat business</li> <li>Assess customer’s business and requirements, and recommend appropriate products/ service</li> <li>Develop and deliver sales bids, presentations, proposals and conduct product demonstrations to major customers</li> <li>Pursue major prospects and lead negotiations and construct appropriate terms of sale</li> <li>Ensure implementation planning and smooth execution of marketing campaigns supporting customer acquisition and retention programs</li> <li>Collaborate and resolve issues with various internal teams such as sales, marketing, operations and service management for resolving customer issues, enhancing sales and customer retention</li> <li>Support field sales representatives in securing critical sales in key or complex accounts</li> <li>Develop markets, set targets and maintain records for the field sales department</li> <li>Identify problems that may not be clear in own area of authority and modify work methods accordingly</li> <li>Convince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory</li> <li>Supervise team for achievement of goals by assigning work, timelines, reviewing output and supporting performance management</li> <li>Support to recruit, motivate, develop and coach team members</li> </ul> <p><strong>Now, here is what we need from you!</strong></p> <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p> Bachelors Degree</p> </td> </tr> <tr> <td> </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> more than 6 years</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p><p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p><p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><p><strong>Our Mission: </strong>Excellence. Simply Delivered.</p><p><strong>Our Purpose: </strong>Connecting People, improving lives.</p><p><strong>Our Values: </strong>Respect & Results</p><p><strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>
<h2 class="h5">Job description</h2>
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<span></span><p><strong>Job Specific Accountabilities</strong></p><br>
<ul>
<li>Participates in the development and monitors the implementation of functional commercial procedures, to ensure all relevant procedural/legislative requirements are fulfilled.</li>
<li>Supervises the activities and work of subordinates (ex. monthly plans for supervisors), to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes, and procedures.</li>
<li>Coaches and motivates the sales team, in order to ensure that they perform and provide a consistent service to customers and meet their sales targets.</li>
<li>Communicates with the internal marketing team and other entities on a regular basis, to arrange for product knowledge training and other activities pertaining to the execution of the marketing plan to meet annual sales targets for a group of specialized products.</li>
<li>Provides data on company products and performance against those of competitors, to ensure that thecompany is aware of market trends and can offer products/services that are competitive in the market for a group of specialized products.</li>
<li>Assists in the preparation of the budget, to ensure that the activities within this unit are implemented and processed as per the assigned budget.</li>
<li>Supervises central distribution processes and closely monitors demand from customers, to ensure they are processed in an efficient and timely manner.</li>
<li>Follows up with the outcome of deliveries and invoices, in order to keep track of the daily sales performance of commercial teams and focus on achieving the targeted KPI`s (sales & collection).</li>
<li>Establishes and maintains a good and long-term business relationship with the key accounts and big customers, in order to optimize Hikma sales with the engagement of customers.</li>
</ul>
<p><strong>Qualifications & experience:</strong></p><br>
<p>Minimum Qualifications:</p><br>
<ul>
<li> Bachelor's degree in pharmacy </li>
</ul>
<p><strong>Minimum Experience:</strong></p><br>
<ul>
<li>3-5 years of professional experience in sales essentials and distribution, preferably in the pharmaceutical Industry, including at least 2 years in a position with increasing managerial responsibilities.</li>
</ul>
<p><strong>Area Of Work </strong></p><br>
<p>Erbil </p><br>
</div>
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<span>Purpose of the Job
<br></span><p><span><span><span>As an Area Sales Executive in Aramex, your primary objective is to drive revenue growth, secure new clients, and building lasting relationships within your assigned area. This role requires a proactive approach to identify new business opportunities, exceed sales targets, and contribute to the overall success of our company.</span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Prospect for new clients, generate leads, and close deals to achieve assigned sales targets</span></span></span></li>
<li><span><span><span>Develop and execute plan to maximize sales opportunities and market share within your designated area</span></span></span></li>
<li><span><span><span>Build strong relationships with assigned customers</span></span></span></li>
<li><span><span><span>Foster long-term partnerships and to ensure a seamless client experience</span></span></span></li>
<li><span><span><span>Collaborate effectively with internal stakeholders like the CRM team to ensure data accuracy data and efficient customer analysis</span></span></span></li>
<li><span><span><span>Prepare regular reports on sales activity, pipeline health, and customer interactions to provide valuable insights</span></span></span></li>
<li><span><span><span>Assist the collection team to resolve overdue customer accounts, ensuring timely payments</span></span></span></li>
<li><span><span><span>Ensure KPIs are met (Sales targets, visits, opportunities, number of new accounts)</span></span></span></li>
<li><span><span><span>Provide regular feedback about competitor activities to support strategic decision-making</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business or any other relevant field.</span></span></span></li>
<li><span><span><span>Minimum of 2-3 years of relevant working experience, preferably in the logistics and shipping industry</span></span></span></li>
<li><span><span><span>Proven track record of attaining organizational and personal sales objectives – Results Oriented</span></span></span></li>
<li><span><span><span>Fluency in English; additional language skills are advantageous.</span></span></span></li>
<li><span><span><span>Excellent Communication and Presentation skills </span></span></span></li>
<li><span><span><span>Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented</span></span></span></li>
<li><span><span><span>Strong Negotiation Skills, incorporating various strategies and desired outcomes.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Financial Acumen<br>Team Collaboration<br>Adaptability<br>Business Acumen<br>Influencing Skills<br>Communication Skills<br>Analytical Skills<br>Commercial Acumen<br>Customer Centric<br>Negotiation Skills<br>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervise and coordinate daily store operations to ensure efficiency and compliance with company standards. Drive sales performance through proactive engagement and product knowledge.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High-school diploma / preferably with a bachelor's degree (business or optometry)</p><p>2 years of experience in sales and customer service.</p><p>Language Skills: Kurdish and Arabic, English is a plus.</p><p>Basic computer skills.</p><p>Good communication and customer service skills.</p><p></p></section>
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<p>We are seeking a motivated and results-driven Sales Representative to join our team in Iraq. The successful candidate will be responsible for promoting and selling medical equipment, healthcare solutions, and consumable products to hospitals, clinics, laboratories, and healthcare professionals.</p><p><br></p><p>Requirements</p><ul><li>raqi resident based in Baghdad.</li><li>Bachelor's degree in Biomedical Engineering, or a related field.</li><li>Previous experience in medical equipment or healthcare sales is preferred.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Ability to build professional relationships with healthcare providers.</li><li>Self-motivated, organized, and target-oriented.</li><li>Willingness to travel within Baghdad and other areas of Iraq when required.</li><li>Good command of Arabic and English is preferred.</li><li>Car is a must. </li></ul><p> Interested candidates are invited to apply and send their CV.</p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><br></p><ul><li>Develop and maintain strong relationships with hospitals, clinics, doctors, and healthcare institutions.</li><li>Promote medical equipment and healthcare solutions to potential customers.</li><li>Identify new business opportunities and expand the customer network.</li><li>Conduct product presentations and demonstrations.</li><li>Prepare quotations and follow up with customers throughout the sales process.</li><li>Achieve sales targets and provide regular market feedback.</li><li>Monitor market trends and competitor activities.</li><li>Coordinate with the technical and management teams to ensure customer satisfaction.</li></ul></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Sell Asiacell products and services, to achieve the enterprise objectives set by the management. Sell Asiacell products and services, to ensure reception of prospects new customers Follow Enterprise Sales procedures & guidelines and get the required documents. Develops a trustworthy relationship with customers and ensure customer satisfaction, Achieves the sales objectives set by the management. Feedback on field expectations. Reporting daily, weekly and monthly visits and activities Arrange visits to ensure proper portfolio coverage Customer complaints management handling Manage activation tools in a professional manner to ensure accurate documents and data submission. Manage the financial payments properly and deposit the collected amounts to related departments to avoid activation suspension actions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>1-3-year experience in sales Computer skills (MS Office, Email Correspondences, Programming) Good communication, problem solving, negotiation and conflict handling skills Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Technical Competencies: Performance Management & Reporting Telecom Market & Industry Knowledge B2B Sales Planning B2B Product / Portfolio Strategy Development Key Account Management B2B Solution Selling Performance Management & Reporting</p><p></p></section>
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<span>Important Employment Information This role is located in Baghdad and will be hired through a third-party employment provider, as Atlas Copco does not maintain a legal entity or Customer Center in the country. While administrative processes such as contracts and payroll will be handled externally, your day-to-day operations will be fully connected to the Turkiye Customer Center, reporting to the Business Line Manager in Turkiye. Your role As an Area Sales Engineer, your mission is to develop sales and market our products in Baghdat Iraq by leveraging your technical expertise and understanding of customer needs. You will report to the Business Line Manager and work closely with product teams to ensure successful execution of sales strategies. You will: Establish and manage channel partners through the distribution network. Conduct market research and identify opportunities in the assigned region. Generate product requirements and determine regional specifications. Coordinate production timetables, pricing, and plans for product introduction. Develop marketing strategies and manage dealer relationships. Deliver product training and support after-sales activities. Drive sales for Portable Compressors, Handheld Tools, Generators, Pumps, and Light Towers and Aftermarket Products. To succeed, you will need You have: 3+ years of experience working as a Sales Engineer or in a similar technical-commercial role. A university degree in Engineering, Marketing, or Business Management (preferably mechanical, electrical, or industrial engineering) Non-negotiable skills: Strong technical know-how and marketing knowledge. Ability to develop and execute sales strategies, including dealer management and channel development. Fluency in English (written and verbal) and a valid local driving license. Preferred skills: Experience in market research and determining customer needs through data collection and analysis. Ability to recommend product scope, review specifications, and appraise new product ideas or packaging changes. Skilled in competitor analysis and defining product marketing communication objectives. Experience in preparing short- and long-term sales forecasts, special reports, and answering management requests. Ability to manage inventory turnover and product availability through forecasting and production schedule alignment. Expertise in pricing strategies using market research data and cost analysis for customized orders. Familiarity with digitalization tools and platforms for product development, sales, and marketing activities. Strong understanding of product management and value creation principles. Excellent presentation, communication, and relationship-building skills. Advanced computer skills (MS Office) and adaptability to new technologies. Additional responsibilities include: Regular dealer and end-user visits, product training, and after-sales support. Selling and promoting service products (e.g., maintenance parts, kits, lubricants). Building and maintaining strong business relationships with customers and distributors. Maintaining professional and technical knowledge by attending workshops, reviewing publications, and networking. Contributing to team efforts and performing other duties as directed by management. In return, we offer Culture of trust and accountability Lifelong learning and career growth Innovation powered by people Comprehensive compensation and benefits Health and well-being Job location This role is fully remote, enabling you to work from anywhere within the region of Baghdad, while being associated with our customer center in Turkiye.</span> </div>
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<br>Company Description<br><br><p><strong>Mövenpick Hotel Al Zaytoon Baghdad</strong> is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels & Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p><br><p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p><br><p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists®, who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p><br><br>Job Description<br><br><p>We are seeking a dynamic and results-driven Sales Executive for our Food & Beverage division in Baghdad, Iraq. In this role, you will be responsible for driving sales growth, building strong client relationships, and expanding our market presence in the region. The ideal candidate will demonstrate exceptional communication skills, a deep understanding of the food and beverage industry, and a proven ability to exceed sales targets.</p><br><ul><li>Identify, prospect, and develop new business opportunities within the Food & Beverage sector across assigned territories</li><li>Build and maintain strong relationships with existing and potential clients through regular communication and personalized service</li><li>Present and demonstrate product offerings to prospective clients, highlighting value propositions and competitive advantages</li><li>Negotiate contracts and pricing agreements to achieve mutually beneficial outcomes while maintaining profitability</li><li>Prepare and deliver compelling sales presentations and proposals tailored to client needs</li><li>Manage and organize sales pipelines using CRM software to track leads, opportunities, and customer interactions</li><li>Monitor market trends and competitor activities to identify emerging opportunities and threats</li><li>Achieve and exceed monthly and quarterly sales targets and key performance indicators</li><li>Collaborate with internal teams including marketing, operations, and customer service to ensure seamless client experiences</li><li>Provide regular sales reports and forecasts to management, analyzing performance metrics and identifying areas for improvement</li><li>Conduct product training and support for clients to ensure satisfaction and encourage repeat business</li></ul><br>Qualifications<br><br><ul><li>Minimum 3-5 years of proven sales experience in the Food & Beverage industry or related sectors</li><li>Demonstrated track record of consistently meeting or exceeding sales targets and revenue goals</li><li>Strong negotiation and closing skills with the ability to handle objections effectively</li><li>Excellent verbal and written communication skills in English; Arabic language proficiency is preferred</li><li>Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)</li><li>In-depth knowledge of food and beverage products, market dynamics, and industry trends</li><li>Strong organizational and time management skills with the ability to manage multiple priorities</li><li>Customer-focused mindset with a commitment to building long-term business relationships</li><li>Self-motivated and results-oriented with a competitive drive to succeed</li><li>Ability to work independently and as part of a collaborative team environment</li><li>Familiarity with the Baghdad market and local business practices is advantageous</li><li>Valid driver's license and willingness to travel within assigned territory as needed</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2398 - Direct Sales Customer Service Representative-Salah Aldeen • Operation Zain Iraq • Division Commercial • Location Iraq - Salah Al-deen • Closing Date 11-Jul-2026</p><p>Role Purpose Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</p><p>Key Responsibilities</p><ul><li>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</li><li>Implement Direct Sales policies and procedures.</li><li>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</li><li>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</li><li>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</li><li>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</li><li>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</li><li>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education</p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in related field</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & written Communication</li><li>Technology Application</li><li>Sales Management</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p></p></section>
<p>Achieve sales target & provide best customer experience to the customers. Selling Sim and Recharge. Replacing Sim. Change ownership. Compensate damaged scratch card. Solving customer problem. Giving information on our new product to the customers. Customer experience for the agents, how to deal with the customer. Train the new staff.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree</li><li>0-3 years experience</li><li>Computer skills (Office)</li><li>Language skills (English and Arabic)</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change.</li><li>Technical Competencies: Customer Communication Performance Management & Reporting Cross-Selling Telecom Market & Industry Knowledge Digital Technology Knowledge</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, experience and competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><em><span>Technical</span></em></p><br><ul><li><p><span>Oral & written Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Schedule daily meetings with signed leads / existing accounts</li><li>Visit stores on a daily basis to provide the necessary support</li><li>Share all store credentials with Commercial team</li><li>Train merchants on dashboard (Via web / tablet)</li><li>Support Account Managers in any further inductions / feature updates</li><li>Support merchants whenever there is a bug or malfunction in the system</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Problem solving skills and analytical skills</p><p>Solid experience with CRM software and MS Office (particularly MS Excel)</p><p>Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail</p><p>Excellent listening, negotiation and presentation skills</p><p>Strong verbal and written communication skills</p><p>Fluent in Arabic and English</p><p>BA/BS degree in Business Administration, Sales or relevant field</p><p>Extensive, accurate product knowledge</p><p>Tech Savvy</p>
<p><strong>About the Company</strong></p><p>We are a company specializing in the production and distribution of high-quality dietary supplements. Our products are successfully sold across Asia, Africa, and Latin America. Our mission is to make daily health support simple, accessible, and affordable. We develop vitamin and mineral complexes that are easy to incorporate into everyday life, helping people maintain their health and well-being through consistent supplementation.</p><p>We are looking for a Sales Operator to join a market test launch in Iraq. This is a paid project lasting approximately <strong>2–3 weeks</strong>, with the opportunity for long-term cooperation if the Iraqi market is successfully launched.</p><p>This is a fully remote position managed directly by our Head Office team.</p><p><strong>Responsibilities</strong></p><ul><li>Process warm leads (no cold calling).</li><li>Consult customers about the product.</li><li>Identify customer needs.</li><li>Handle objections and close sales.</li><li>Confirm delivery details and customer address.</li><li>Record the outcome of every call in the system.</li><li>Make follow-up calls to confirm customer orders.</li><li>Report technical issues or other challenges to the manager.</li></ul><p>Requirements Must Have</p><ul><li>Native or fluent <strong>Iraqi Arabic</strong>.</li><li><strong>English at B1 level or higher is required</strong>.</li><li>Strong communication skills.</li><li>Interest in sales and customer interaction.</li><li>Ability to persuade and maintain productive conversations.</li><li>Responsibility and attention to detail.</li><li>Ability to work independently in a remote environment.</li><li>Personal computer, smartphone, and stable internet connection.</li><li>Willingness to record all work-related calls.</li></ul><p><strong>Nice to Have</strong></p><ul><li>Previous experience in a call center or telesales.</li><li>Experience working with CRM systems.</li><li>Previous remote work experience.</li><li>Experience with <strong>Cash on Delivery (COD)</strong> sales.</li></ul><p><strong>What We Offer</strong></p><ul><li>Fully remote work.</li><li>Part-time schedule.</li><li>Paid project lasting approximately <strong>2–3 weeks</strong>.</li><li>Paid training.</li><li>Warm leads only (no cold calling).</li><li>Ongoing support and coaching from the Head Office team.</li><li>Opportunity to join the company full-time if the Iraqi market is successfully launched.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Approve Rate (percentage of confirmed orders).</li><li>Average order value.</li><li>Call quality.</li><li>Accurate and timely completion of call records.</li></ul><p><strong>Red Flags</strong></p><p>We will not proceed with candidates who:</p><ul><li>Speak unclearly or lack confidence in communication.</li><li>Are unwilling to follow the approved sales script.</li><li>Refuse to record work-related calls.</li><li>Cannot commit to the agreed work schedule.</li><li>Are not interested in sales.</li><li>Provide false information or maintain inaccurate records.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li><p>Achieve the assigned region's targets, including lead generation. </p></li><li><p>Support the Regional Manager in reaching business goals. </p></li><li><p>Develop new clients and nurture relationships with existing ones. </p></li><li><p>Stay informed about competitors and market trends, forecasting market needs to drive company growth. </p></li><li><p>Build and maintain strong client relationships, proactively addressing their needs and expectations.</p></li><li><p>Collaborate with teams and technical experts to develop marketing and communication tools for new products, programs, and solutions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Marketing, Business, or a related field</p></li><li><p>Experience in construction/heavy machinery sales</p></li><li><p>Relevant experience in the construction and automobile sectors</p></li><li><p>Iraq sales experience is a must</p></li><li><p>Minimum of 2 years in Sales and Marketing</p></li><li><p>Strong communication and customer service skills</p></li></ul><br><br><p>
المهام والمسؤوليات:
تحقيق أهداف المنطقة المحددة، بما في ذلك توليد العملاء المحتملين (Leads).
دعم المدير الإقليمي في تحقيق الأهداف التجارية.
استقطاب عملاء جدد وبناء علاقات قوية مع العملاء الحاليين.
متابعة المنافسين واتجاهات السوق، وتوقع احتياجات السوق لدعم نمو الشركة.
بناء علاقات قوية ومستدامة مع العملاء والاستجابة الاستباقية لاحتياجاتهم وتوقعاتهم.
التعاون مع الفرق الفنية والخبراء لتطوير أدوات التسويق ومواد الاتصال الخاصة بالمنتجات والبرامج والحلول الجديدة.
المتطلبات:
درجة البكالوريوس في التسويق أو إدارة الأعمال أو مجال ذي صلة.
خبرة في مبيعات معدات البناء / المعدات الثقيلة.
خبرة ذات صلة في قطاعي البناء والسيارات.
خبرة في المبيعات داخل العراق (شرط أساسي).
خبرة لا تقل عن سنتين في مجال المبيعات والتسويق.
مهارات قوية في التواصل وخدمة العملاء.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.</p><br> <p>At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.<br></p><br>
<p>If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><br> <p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. </p><br> <p><br><span>Responsibilities</span></p><br>
<p>- Schedule daily meetings with signed leads / existing accounts<br>- Visit stores on a daily basis to provide the necessary support<br>- Share all store credentials with Commercial team<br>- Train merchants on dashboard (Via web / tablet)<br>- Support Account Managers in any further inductions / feature updates<br>- Support merchants whenever there is a bug or malfunction in the system</p><br> <p><span>Requirements</span></p><br>
<p>- Problem solving skills and analytical skills<br>- Solid experience with CRM software and MS Office (particularly MS Excel)<br>- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail<br>- Excellent listening, negotiation and presentation skills<br>- Strong verbal and written communication skills<br>- Fluent in Arabic and English<br>- BA/BS degree in Business Administration, Sales or relevant field<br>- Extensive, accurate product knowledge<br>- Tech Savvy</p><br> </div>