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<p><p>Kinetic is working with a leading hospitality company who are hiring a cluster sales manager to be based in Iraq.</p> <p>Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p> <p>The main responsibilities will include but not be limited to:</p> <ul> <li>Drive revenue growth across hospitality, dining, entertainment, and events businesses.</li> <li>Develop and sell integrated commercial packages and venue solutions.</li> <li>Secure corporate and social event bookings through proactive business development.</li> <li>Build and manage key client relationships to generate new business opportunities.</li> <li>Collaborate with marketing teams to support campaigns and drive customer engagement.</li> <li>Maximise cross-selling opportunities and repeat business across the portfolio.</li> <li>Achieve revenue targets while maintaining high service standards.</li> </ul> <p>To be successful, you will need to meet the following:</p> <ul> <li>4–6 years of sales experience within hospitality, leisure, entertainment, or related sectors.</li> <li>Proven success in business development and account management.</li> <li>Experience selling events, hospitality, dining, or lifestyle offerings.</li> <li>Strong negotiation, presentation, and relationship-building skills.</li> <li>Familiarity with relevant sales and operational systems.</li> <li>Commercially driven with the ability to achieve revenue targets.</li> <li>Fluency in Arabic and English.</li> <li>Open to candidates based outside Iraq.</li> <li>Prior experience in Iraq is an advantage.</li> </ul> <p><strong>Must read:</strong> The 7 uncomfortable reasons you were rejected from the role you just applied for.</p></p><p></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties _x000D_ Under broad direction from the Asset or Project Manager , the Surface Facilities Manager Senior, supports the Asset or Project Manager in managing the surface facilities activities in the asset. Handles the project management requirements for the Customer surface facilities work scope, potentially including project planning, FEED work, detailed design, construction, commissioning, start-up and/or abandonment activities. Expertise in managing design consultants to optimize the design and construction contractors to maximize productivity. Strong understanding of all aspects of risk management methodologies; including risk identification, assessment, prioritization and mitigation/control. Analyzes, plans, and tracks company resources to complete facility design and construction on time and on budget. Attends internal coordination meetings with PSLs and other Project/Asset department heads, and informs activity completion dates and issues. Coordinates environmental impact studies produced by engineering group to comply with governmental requirements. Attends internal and external meetings for work coordination. Communicates surface facility needs and plans to Customer, and obtains corresponding contractual approval. Approves final revision and Engineering and Construction Work Orders and corresponding invoices. Reviews AFE requests and submits for upper management approval. Possesses strong knowledge of all aspects of project management control systems; including project scheduling, cost estimating, change/variance orders, MoC processes, monthly reporting, etc. _x000D_ _x000D_ Location _x000D_ Oils Opertion ST,N 29 Burjesia, Basra, Basrah, 61001, Iraq _x000D_ _x000D_ Job Details _x000D_ Requisition Number: PHONE_NUMBER Experience Level: Experienced Hire Job Family: Operations Product Service Line: Halliburton Project Management Full Time / Part Time: Full Time _x000D_ Additional Locations for this position: _x000D_ _x000D_ Compensation Information Compensation is competitive and commensurate with experience. Founded in 1919, Halliburton is one of the world's largest providers of products and services to the energy industry. With approximately 50,000 employees, representing 140 nationalities, and operations in approximately 70 countries, the company serves the upstream oil and gas industry throughout the lifecycle of the reservoir – from locating hydrocarbons and managing geological data, to drilling and formation evaluation, well construction, completion and production optimization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires an undergraduate degree in engineering or similar discipline, and preferably 8 years of progressive experience in planning, design, construction and project management of surface facilities in oil fields. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Main Duties and Responsibilities:</b></p><ul><li>Lead the wholesale sales team to achieve monthly, quarterly, and annual sales targets.</li><li>Develop and execute wholesale business strategies to increase revenue and market share.</li><li>Identify and pursue new business opportunities with telecom operators, ISPs, mobile operators, carriers, OTT providers, and large enterprises.</li><li>Promote and sell wholesale telecommunications services, including Internet Transit, L2 MPLS, Capacity Transit, Fiber Infrastructure, International Connectivity, and Data Connectivity services.</li><li>Build and maintain strong relationships with customers, partners, and key stakeholders.</li><li>Lead commercial negotiations, prepare proposals, and support contract discussions and renewals.</li><li>Manage strategic customer accounts and ensure high levels of customer satisfaction and retention.</li><li>Identify upselling and cross-selling opportunities within existing accounts.</li><li>Handle customer escalations and coordinate with internal teams to ensure timely issue resolution.</li><li>Supervise, mentor, and develop the wholesale sales team, including setting KPIs and monitoring performance.</li><li>Conduct regular sales meetings, pipeline reviews, and performance evaluations.</li><li>Prepare sales forecasts, pipeline reports, revenue analysis, and management reports.</li><li>Ensure accurate maintenance of CRM records, customer documentation, and commercial agreements</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requirements:</p><ul><li>Bachelor s degree in business administration, Telecommunications, Marketing, Engineering, or a related field.</li><li>Minimum 5 8 years of experience in telecommunications sales, wholesale sales, carrier relations, or business development.</li><li>Minimum 2 3 years of leadership or team management experience.</li><li>Proven track record in selling wholesale telecommunications services and achieving sales targets.</li><li>Strong understanding of telecommunications wholesale products and services.</li><li>Excellent negotiation, communication, presentation, and relationship management skills.</li><li>Strong leadership, coaching, and team development abilities.</li><li>Experience in commercial negotiations, contract management, and pricing strategies.</li><li>Proficiency in CRM systems and sales reporting tools.</li><li>Strong analytical, strategic planning, and problem-solving skills.</li></ul><p></p></section>

<p>Join the Global LT community and help provide language lessons to business professionals and their families worldwide. We are currently looking for Kurdish language Teacher to provide online customized lessons to one of our clients . Job Information: - Individual class for an adult Class: PHONE_NUMBER Availability: Friday and Saturday 6pm (when in Iraq) - exact schedule when off rotation (in Texas) can be discussed directly with the teacher. Preferred start date: ASAP Lesson Frequency: 1 -2 / week Lesson Duration: 1 hour Student s location: The student works on a 4-week rotation and travels between Kirkuk, Iraq &amp; Texas, USA. Current target language level: Complete beginner Native and other spoken languages: Arabic and English Student s language needs and goals: He would like to learn some basic and useful evryday Kurdish (Kurmanji) words and phrases for day-to-day conversations with his colleagues and locals. He is not looking for traditional style learning, the focus should be on simple conversations, useful expressions and sharing cultural knowledge. Responsibilities: Delivering tailored, dynamic, effective, and engaging lessons Developing curricula based on learners proficiency level and desired outcomes Monitoring students progress and guiding learners toward learning goals Communicating in an efficient, effective, and professional manner Qualifications: Native or near-native written and spoken proficiency in the target language Certificate or degree in language teaching, education, instructional design, writing, language, linguistics, second-language acquisition, or related field Minimum of two years of experience teaching Kurdish All Global LT instructor positions are freelance positions. If you feel this could interest you, please submit your CV for consideration. Share</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Native or near-native written and spoken proficiency in the target language</li><li>Certificate or degree in language teaching, education, instructional design, writing, language, linguistics, second-language acquisition, or related field</li><li>Minimum of two years of experience teaching Kurdish</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Rixos Baghdad is seeking a highly organized and strategic Purchasing Manager to lead the procurement department. The Purchasing Manager will be responsible for managing the hotel s procurement activities, sourcing quality goods and services, negotiating with suppliers, and ensuring that all purchasing activities are cost-effective and align with the hotel s operational requirements. This role plays a critical part in maintaining efficient supply chain operations, managing vendor relationships, and contributing to the hotel s financial performance.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Procurement Strategy</strong> : Develop, implement, and manage the hotel s procurement strategy to ensure the sourcing of high-quality goods and services at competitive prices while maintaining alignment with the hotel s operational needs and budget.</li><li><strong>Supplier Management</strong> : Establish and maintain strong relationships with suppliers and vendors, ensuring the timely delivery of goods and services while monitoring supplier performance.</li><li><strong>Purchasing Operations</strong> : Oversee the entire purchasing process, from requisition and purchase order issuance to vendor payment and reconciliation, ensuring timely procurement of all items.</li><li><strong>Cost Control</strong> : Negotiate prices and contract terms with suppliers to ensure cost-effectiveness and budget adherence while maintaining product quality.</li><li><strong>Inventory Management</strong> : Monitor and control inventory levels to ensure an adequate supply of goods without overstocking, ensuring smooth hotel operations and preventing shortages.</li><li><strong>Quality Assurance</strong> : Ensure that all purchased goods meet the hotel s quality standards and comply with internal specifications. Conduct regular inspections and quality checks on deliveries.</li><li><strong>Budget Compliance</strong> : Work closely with the finance team to develop and manage the procurement budget, ensuring cost control and reporting any variances to senior management.</li><li><strong>Market Analysis</strong> : Stay informed on market trends, pricing, and new suppliers to ensure the hotel is sourcing the most efficient, cost-effective, and innovative solutions available.</li><li><strong>Team Management</strong> : Lead and mentor the purchasing team, ensuring that staff are trained, motivated, and equipped to carry out their roles effectively.</li><li><strong>Sustainability Initiatives</strong> : Implement sustainable procurement practices, sourcing environmentally friendly and ethically produced products, and aligning with the hotel s broader ESG (Environmental, Social, and Governance) goals.</li><li><strong>Compliance &amp; Documentation</strong> : Ensure all procurement activities adhere to legal and regulatory requirements, company policies, and industry best practices. Maintain accurate records of all procurement transactions, including contracts, purchase orders, and supplier communications.</li><li><strong>Cross-Departmental Collaboration</strong> : Collaborate with various departments, including Finance, Operations, F&amp;B, and Housekeeping, to understand their needs and ensure timely and accurate procurement of goods and services.</li><li><strong>Reporting &amp; Analysis</strong> : Provide regular reports on procurement performance, cost savings, and vendor relations to senior management. Monitor key performance indicators (KPIs) related to procurement efficiency and cost management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Educational Background</strong> : Bachelor s degree in Supply Chain Management, Business Administration, Finance, or a related field.</li><li><strong>Experience</strong> : Minimum of 5 years of experience in procurement or purchasing, with at least 2 years in a managerial or supervisory role, preferably within the hospitality industry.</li><li><strong>Technical Skills</strong> : Proficiency in procurement software, Microsoft Office Suite (particularly Excel), and hotel management systems (such as Opera or Micros).</li><li><strong>Negotiation Skills</strong> : Strong negotiation skills with a proven ability to secure favorable terms and pricing from suppliers while ensuring quality standards are maintained.</li><li><strong>Leadership &amp; Team Management</strong> : Proven experience in managing and developing a team, with the ability to motivate and guide staff to achieve departmental goals.</li><li><strong>Cost Management</strong> : Strong financial acumen with the ability to manage procurement budgets, track expenses, and identify cost-saving opportunities.</li><li><strong>Attention to Detail</strong> : High level of attention to detail in managing procurement documentation, supplier agreements, and inventory management.</li><li><strong>Problem-solving</strong> : Excellent problem-solving skills, with the ability to address and resolve procurement issues such as delayed deliveries, product discrepancies, or vendor disputes.</li><li><strong>Communication Skills</strong> : Strong written and verbal communication skills to interact effectively with suppliers, internal stakeholders, and other departments.</li><li><strong>Time Management</strong> : Excellent organizational and time management skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment.</li><li><strong>Sustainability Awareness</strong> : Understanding of sustainable procurement practices, with the ability to integrate environmentally friendly products and services into purchasing decisions.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Rixos Baghdad is seeking a highly organized and strategic Purchasing Manager to lead the procurement department. The Purchasing Manager will be responsible for managing the hotel s procurement activities, sourcing quality goods and services, negotiating with suppliers, and ensuring that all purchasing activities are cost-effective and align with the hotel's operational requirements. This role plays a critical part in maintaining efficient supply chain operations, managing vendor relationships, and contributing to the hotel's financial performance.</p><p>Key Responsibilities:</p><p>Procurement Strategy : Develop, implement, and manage the hotel s procurement strategy to ensure the sourcing of high-quality goods and services at competitive prices while maintaining alignment with the hotel s operational needs and budget.</p><p>Supplier Management : Establish and maintain strong relationships with suppliers and vendors, ensuring the timely delivery of goods and services while monitoring supplier performance.</p><p>Purchasing Operations : Oversee the entire purchasing process, from requisition and purchase order issuance to vendor payment and reconciliation, ensuring timely procurement of all items.</p><p>Cost Control : Negotiate prices and contract terms with suppliers to ensure cost-effectiveness and budget adherence while maintaining product quality.</p><p>Inventory Management : Monitor and control inventory levels to ensure an adequate supply of goods without overstocking, ensuring smooth hotel operations and preventing shortages.</p><p>Quality Assurance : Ensure that all purchased goods meet the hotel s quality standards and comply with internal specifications. Conduct regular inspections and quality checks on deliveries.</p><p>Budget Compliance : Work closely with the finance team to develop and manage the procurement budget, ensuring cost control and reporting any variances to senior management.</p><p>Market Analysis : Stay informed on market trends, pricing, and new suppliers to ensure the hotel is sourcing the most efficient, cost-effective, and innovative solutions available.</p><p>Team Management : Lead and mentor the purchasing team, ensuring that staff are trained, motivated, and equipped to carry out their roles effectively.</p><p>Sustainability Initiatives : Implement sustainable procurement practices, sourcing environmentally friendly and ethically produced products, and aligning with the hotel s broader ESG (Environmental, Social, and Governance) goals.</p><p>Compliance &amp; Documentation : Ensure all procurement activities adhere to legal and regulatory requirements, company policies, and industry best practices. Maintain accurate records of all procurement transactions, including contracts, purchase orders, and supplier communications.</p><p>Cross-Departmental Collaboration : Collaborate with various departments, including Finance, Operations, F&amp;B, and Housekeeping, to understand their needs and ensure timely and accurate procurement of goods and services.</p><p>Reporting &amp; Analysis : Provide regular reports on procurement performance, cost savings, and vendor relations to senior management. Monitor key performance indicators (KPIs) related to procurement efficiency and cost management.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Educational Background : Bachelor's degree in Supply Chain Management, Business Administration, Finance, or a related field.</p><p>Experience : Minimum of 5 years of experience in procurement or purchasing, with at least 2 years in a managerial or supervisory role, preferably within the hospitality industry.</p><p>Technical Skills : Proficiency in procurement software, Microsoft Office Suite (particularly Excel), and hotel management systems (such as Opera or Micros).</p><p>Negotiation Skills : Strong negotiation skills with a proven ability to secure favorable terms and pricing from suppliers while ensuring quality standards are maintained.</p><p>Leadership &amp; Team Management : Proven experience in managing and developing a team, with the ability to motivate and guide staff to achieve departmental goals.</p><p>Cost Management : Strong financial acumen with the ability to manage procurement budgets, track expenses, and identify cost-saving opportunities.</p><p>Attention to Detail : High level of attention to detail in managing procurement documentation, supplier agreements, and inventory management.</p><p>Problem-solving : Excellent problem-solving skills, with the ability to address and resolve procurement issues such as delayed deliveries, product discrepancies, or vendor disputes.</p><p>Communication Skills : Strong written and verbal communication skills to interact effectively with suppliers, internal stakeholders, and other departments.</p><p>Time Management : Excellent organizational and time management skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment.</p><p>Sustainability Awareness : Understanding of sustainable procurement practices, with the ability to integrate environmentally friendly products and services into purchasing decisions.</p><p></p></section>

<p>In this role, you will make an impact in the following ways:</p><ul><li><p>Territory Growth: Drive the Power Generators, G-Drive Engines (Diesel & Gas) & Lighting</p></li></ul><p>Tower business in assigned regions by optimizing pricing, strengthening channel</p><p>partners, and securing strategic contracts that to support our dealer and increase</p><p>revenue.</p><ul><li><p>Complex Account Management: Build and manage high-value relationships across</p></li></ul><p>multiple customer levels, negotiating and support closing large orders for our dealer</p><p>that deepen long-term business partnerships.</p><ul><li><p>New Market Expansion: Identify, pursue, and establish presence in new segments,</p></li></ul><p>creating fresh pipelines and accelerating sustainable business growth.</p><ul><li><p>Segment Development: Lead initiatives that target new customer segments, boosting</p></li></ul><p>market share and expanding the company’s footprint across strategic industries.</p><ul><li><p>Customer Satisfaction Champion: Act as the voice of the customer, using data-driven</p></li></ul><p>insights to create and execute plans that elevate satisfaction and loyalty.</p><ul><li><p>Cross-Business Collaboration: Align internal stakeholders around account strategy,</p></li></ul><p>driving integrated solutions that maximize value for customers and the organization.</p><ul><li><p>Operational Excellence: Improve forecasting accuracy, manage receivables, and</p></li></ul><p>balance inventory and delivery expectations to ensure a seamless customer experience.</p><ul><li><p>Opportunity Identification: Extend and expand product and service penetration within</p></li></ul><p>accounts while uncovering new commercial opportunities and supporting</p><p>cost-reduction initiatives.</p><p>Responsibilities</p><p>To be successful in this role you will need the following:</p><ul><li><p>Strong Commercial & Analytical Skills: Ability to make informed pricing decisions,</p></li></ul><p>analyze business trends, and manage the full sales cycle from opportunity creation to</p><p>contract closure with our dealers.</p><ul><li><p>High-Level Relationship Management: Capacity to build trust with senior stakeholders,</p></li></ul><p>navigate complex accounts, and lead customer interactions across all organizational</p><p>levels.</p><ul><li><p>Proactive Business Development Mindset: Skill in identifying new markets and</p></li></ul><p>segments, opening new accounts, and driving initiatives that increase share of wallet</p><p>and market presence.</p><ul><li><p>Multilingual Communication Excellence: Fluency in English and Arabic to communicate</p></li></ul><p>effectively across diverse regions and influence partners, customers, and internal</p><p>teams.</p><p><strong>Desired Candidate Profile</strong></p><p>Education/ Experience:</p><ul><li><p>College, university, or equivalent degree in Engineering or Business Administration or</p></li></ul><p>equivalent industry experience required.</p><ul><li><p>Significant level of relevant work experience, including previous customer and/or</p></li></ul><p>product experience required.</p><p>Job Sales</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Position - Deputy Construction Manager / Site Manager<br>The role will be responsible for all construction related planning, civil/mechanical/E&amp;I contractor evaluation, contractor management, team management supervision, reporting and forecasting (physical and financial) on all aspects of the site construction phase of projects from constructability review through to mechanical completion (MC)<br> <br> Education Qualification &amp; Experience:<ul><li>Bachelor’s degree in engineering.</li><li>15+ years Industry experience as Construction Manager in Oil &amp; Gas EPCC Projects.</li><li>main responsibilities as&nbsp;Company&nbsp;representative at Site is the leadership, direction and technical expertise to Develop detailed project Key Indicators<br>plans and schedules to ensure all construction activities are completed on time. this includes coordinating with engineering,<br>procurement, and commissioning teams to align schedules and resources </li><li>Ability to liaise with a wide variety of staff and Clients at all levels</li><li>Be able to demonstrate Leadership skills, also be able to mobilize people and teams and drive for a successful delivery.</li><li>Scope Management.</li><li>Excellent communication skills in written and spoken.</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Project Engineer ensures that projects are completed in a safely manner and meets the project objectives through planning and scheduling, resource allocation and management, cost control, technical direction, compliance with quality standards and procedures. Assists the Project Manager in overseeing the Operational Management areas: Human Resource Management, Project Planning, Cost Management, Time Management, Quality Management, Contract Administration, Safety Management, Subcontract management, Material Procurement and Management of all Projects System Assembly</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Manage and oversee projects from conception to completion, ensuring adherence to schedules, budgets, and quality standards.</p><br> <p>Coordinate with architects, engineers, contractors, and subcontractors to develop project plans, specifications, and timelines.</p><br> <p>Supervise activities on-site, including scheduling labor, materials, and equipment to ensure efficient project execution.</p><br> <p>Monitor project progress, identifying potential delays, risks, and issues, and implementing corrective actions as necessary.</p><br> <p>Conduct regular inspections and quality control checks to ensure compliance with design specifications and regulatory requirements.</p><br> <p>Prepare and review project documentation, including contracts, change orders, and progress reports, to maintain accurate records.</p><br> <p>Communicate regularly with clients, stakeholders, and project teams to provide updates on project status, milestones, and deliverables.</p><br> <p>Manage project budgets and expenditures, tracking costs and forecasting expenses to ensure financial objectives are met.</p><br> <p>Identify opportunities for process improvements and efficiencies to enhance project delivery and outcomes.</p><br> <p>Ensure compliance with safety regulations and promote a culture of safety awareness among project teams and subcontractors.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>n-depth understanding of construction principles, methods, and materials.</p><br> <p>Proficiency in project management software and tools for scheduling, budgeting, and documentation.</p><br> <p>Strong communication skills to effectively liaise with stakeholders, subcontractors, and project teams.</p><br> <p>Problem-solving abilities to address challenges and obstacles encountered during project execution.</p><br> <p>Leadership skills to effectively manage teams and coordinate construction activities on-site.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Resilience<br>Quality<br>Leadership<br>Contingency Workforce Management L3<br>Commercial &amp; Residential Construction L3<br>Project Planning L3<br>Construction Budgeting L3<br>Project Management L3<br><br><br><u><b>Education</b></u> <br>Profesional degree in MMUP Engineer Registration (UPDA)<br>Bachelor's Degree in Civil Engineering or any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.</p><br><br>Job Description<br><br><p>Rixos Baghdad is seeking a highly organized and strategic Purchasing Manager to lead the procurement department. The Purchasing Manager will be responsible for managing the hotel’s procurement activities, sourcing quality goods and services, negotiating with suppliers, and ensuring that all purchasing activities are cost-effective and align with the hotel's operational requirements. This role plays a critical part in maintaining efficient supply chain operations, managing vendor relationships, and contributing to the hotel's financial performance.</p><br><p><strong>2. Key Responsibilities:</strong></p><br><p>• <strong>Procurement Strategy</strong>: Develop, implement, and manage the hotel’s procurement strategy to ensure the sourcing of high-quality goods and services at competitive prices while maintaining alignment with the hotel’s operational needs and budget.<br>• <strong>Supplier Management</strong>: Establish and maintain strong relationships with suppliers and vendors, ensuring the timely delivery of goods and services while monitoring supplier performance.<br>• <strong>Purchasing Operations</strong>: Oversee the entire purchasing process, from requisition and purchase order issuance to vendor payment and reconciliation, ensuring timely procurement of all items.<br>• <strong>Cost Control</strong>: Negotiate prices and contract terms with suppliers to ensure cost-effectiveness and budget adherence while maintaining product quality.<br>• <strong>Inventory Management</strong>: Monitor and control inventory levels to ensure an adequate supply of goods without overstocking, ensuring smooth hotel operations and preventing shortages.<br>• <strong>Quality Assurance</strong>: Ensure that all purchased goods meet the hotel’s quality standards and comply with internal specifications. Conduct regular inspections and quality checks on deliveries.<br>• <strong>Budget Compliance</strong>: Work closely with the finance team to develop and manage the procurement budget, ensuring cost control and reporting any variances to senior management.<br>• <strong>Market Analysis</strong>: Stay informed on market trends, pricing, and new suppliers to ensure the hotel is sourcing the most efficient, cost-effective, and innovative solutions available.<br>• <strong>Team Management</strong>: Lead and mentor the purchasing team, ensuring that staff are trained, motivated, and equipped to carry out their roles effectively.<br>• <strong>Sustainability Initiatives</strong>: Implement sustainable procurement practices, sourcing environmentally friendly and ethically produced products, and aligning with the hotel’s broader ESG (Environmental, Social, and Governance) goals.<br>• <strong>Compliance &amp; Documentation</strong>: Ensure all procurement activities adhere to legal and regulatory requirements, company policies, and industry best practices. Maintain accurate records of all procurement transactions, including contracts, purchase orders, and supplier communications.<br>• <strong>Cross-Departmental Collaboration</strong>: Collaborate with various departments, including Finance, Operations, F&amp;B, and Housekeeping, to understand their needs and ensure timely and accurate procurement of goods and services.<br>• <strong>Reporting &amp; Analysis</strong>: Provide regular reports on procurement performance, cost savings, and vendor relations to senior management. Monitor key performance indicators (KPIs) related to procurement efficiency and cost management.</p><br><br>Qualifications<br><br><p>• <strong>Educational Background</strong>: Bachelor’s degree in Supply Chain Management, Business Administration, Finance, or a related field.<br>• <strong>Experience</strong>: Minimum of 5 years of experience in procurement or purchasing, with at least 2 years in a managerial or supervisory role, preferably within the hospitality industry.<br>• <strong>Technical Skills</strong>: Proficiency in procurement software, Microsoft Office Suite (particularly Excel), and hotel management systems (such as Opera or Micros).<br>• <strong>Negotiation Skills</strong>: Strong negotiation skills with a proven ability to secure favorable terms and pricing from suppliers while ensuring quality standards are maintained.<br>• <strong>Leadership &amp; Team Management</strong>: Proven experience in managing and developing a team, with the ability to motivate and guide staff to achieve departmental goals.<br>• <strong>Cost Management</strong>: Strong financial acumen with the ability to manage procurement budgets, track expenses, and identify cost-saving opportunities.<br>• <strong>Attention to Detail</strong>: High level of attention to detail in managing procurement documentation, supplier agreements, and inventory management.<br>• <strong>Problem-solving</strong>: Excellent problem-solving skills, with the ability to address and resolve procurement issues such as delayed deliveries, product discrepancies, or vendor disputes.<br>• <strong>Communication Skills</strong>: Strong written and verbal communication skills to interact effectively with suppliers, internal stakeholders, and other departments.<br>• <strong>Time Management</strong>: Excellent organizational and time management skills, with the ability to manage multiple tasks and deadlines in a fast-paced environment.<br>• <strong>Sustainability Awareness</strong>: Understanding of sustainable procurement practices, with the ability to integrate environmentally friendly products and services into purchasing decisions.</p><br> </div>

<p><br></p><p>We are looking for a Lebanese fresh graduate Architect or Interior Architect to join our team in Iraq in a dynamic coordination role working closely with management and across different departments.</p><p>The role provides exposure to projects from proposal and design coordination through procurement and execution, while working closely with management and multidisciplinary teams.</p><p>The position offers broad exposure to the company s projects and day-to-day operations, including proposals, project coordination, procurement support, documentation, and management follow-up.</p><p>Key Responsibilities</p><ul><li>Prepare proposals and client presentations.</li><li>Coordinate inputs from the Design, Procurement, Pre-Sales, Commercial, and Execution teams for proposals, submissions, and ongoing projects.</li><li>Assist management in preparing project-related documents, reports, presentations, and correspondence.</li><li>Support pre-sales activities, including collecting technical and commercial information and coordinating required inputs.</li><li>Support the preparation of commercial proposals, quotations, and related project documentation.</li><li>Assist with procurement activities, including supplier follow-up, quotations, comparison sheets, and related documentation.</li><li>Maintain and update project trackers, follow-up sheets, submission logs, and document-control records.</li><li>Follow up internally on pending actions, deadlines, approvals, and deliverables.</li><li>Coordinate documentation and communication between different departments and project teams.</li><li>Assist in organizing meetings and preparing meeting documents and follow-up actions.</li><li>Participate in client meetings, presentations, company events, and other project-related activities when required.</li><li>Provide general coordination and administrative support to management when needed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Candidate Profile</p><ul><li>Lebanese nationality.</li><li>Fresh graduate in Architecture or Interior Architecture.</li><li>Strong presentation and communication skills.</li><li>Presentable and comfortable communicating with clients, suppliers, and different internal teams.</li><li>Willing to learn and develop across different areas of the engineering and contracting business.</li><li>Organized, proactive, and able to follow up on multiple tasks simultaneously.</li><li>Detail-oriented with good documentation and coordination skills.</li></ul><p>The Opportunity</p><p>This role is suitable for a young professional looking to gain practical exposure to projects, proposals, procurement, coordination, and management activities, while working closely with different teams across the company.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Purpose:</strong></p><br><p>The Team Leader (TL) has a significant impact on how potential clients assess Control Risks’ capabilities. The TL is responsible for setting and maintaining the highest standards of team presentation and capability to the client, and will coordinate the direction and management of the team. The TL ensures that the team meets all operational and training standards with assistance from the training team and that the team is fully compliant with Control Risks’ standard operating procedures (SOPs) and doctrine at all times. The TL assists in mission planning for all tasks as detailed by the Operations Manager. The TL is responsible for the professional delivery of operational briefs to both the team and clients when required. </p><br><p><strong>Role tasks and responsibilities:</strong></p><br><ul><li>Demonstrates competence in Control Risks’ SOPs and personal skills</li><li>Display client etiquette, discipline and maintain Control Risks’ low-profile approach</li><li>Remains informed about the threats and key issues in Iraq</li><li>Conducts vehicle and dismounted contact and immediate action drills</li><li>Maintains advanced first aid skills</li><li>Possesses competent navigation skills including map-reading, compass and use of GPS</li><li>Uses vehicle-mounted and handheld communications systems</li><li>To be fully conversant and comply with Rules for the Use of Force (RUF)</li><li>Maintains competence in all required skills through regular formal assessment </li></ul><p><strong>Management responsibilities</strong></p><br><ul><li>Conducts certifiable instruction in all relevant operational and medical team requirements in accordance with Control Risks’ training directives</li><li>Ensures the team maintains a professional approach, appropriate client etiquette, discipline and presentation</li><li>Ensures that the team conducts effective administration, including vehicle maintenance, equipment husbandry/accountability and reports and returns.</li></ul><p><strong>Operational responsibilities</strong></p><br><ul><li>Assists in conducting risk assessments and operational planning</li><li>Issues orders to team members and brief clients in line with SOPs when required</li><li>Conducts venue and route recces and produce reports</li><li>Commands the team and issue direction to clients</li><li>Provides emergency medical and primary health </li></ul><p><strong>Application Closing Date: Thursday, 13 August 2026</strong></p><br><p><strong>Start Date: 25 September 2026</strong></p><br><p><strong>Further information will be provided on the next stage of recruitment</strong></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Rixos Baghdad is seeking an experienced and people-focused Director, People &amp; Culture to lead our human resources strategy and foster a culture of excellence, engagement, and inclusivity. The Director will be responsible for the overall leadership of People &amp; Culture operations, ensuring alignment with business goals, compliance with policies and labor laws, and the creation of a supportive, dynamic work environment that empowers our team members to thrive.</p><p><b>Key Responsibilities:</b></p><ul><li>Strategic People &amp; Culture Leadership : Develop and implement People &amp; Culture strategies aligned with the organization s goals and values. Drive initiatives that promote employee engagement, talent development, and organizational success.</li><li>Talent Acquisition : Oversee recruitment and onboarding processes to attract, hire, and retain top talent. Ensure a smooth and engaging candidate and onboarding experience.</li><li>Employee Relations : Serve as a trusted advisor to leadership and team members. Address employee concerns, resolve conflicts, and maintain a positive work environment through proactive communication and support.</li><li>Learning &amp; Development : Lead learning and development programs that support professional growth, leadership development, and succession planning. Foster a continuous learning culture.</li><li>Performance Management : Implement and oversee performance appraisal systems. Support managers in setting goals, providing feedback, and developing action plans for employee development.</li><li>Compensation &amp; Benefits : Manage compensation and benefits strategies that are competitive, compliant, and aligned with employee needs. Conduct regular reviews to ensure fairness and market competitiveness.</li><li>Compliance: Ensure compliance with labor laws, company policies, and best practices. Stay updated on legal and regulatory changes and implement necessary adjustments.</li><li>P&amp;C Data &amp; Reporting : Oversee HRIS and ensure accurate data management. Analyze P&amp;C metrics to inform strategic decisions and prepare regular reports for executive leadership.</li><li>Culture &amp; Engagement : Champion initiatives that promote a strong organizational culture, diversity, equity, and inclusion. Lead employee engagement activities and wellness programs.</li><li>Health &amp; Safety : Partner with relevant departments to ensure safe working conditions and the implementation of health and safety policies</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Human Resources, Business Administration, or related field; Master s degree or HR certifications (e.g., CIPD, SHRM, CHRP) are an asset.</li><li>Minimum of 8 years experience in Human Resources, with at least 3 years in a senior leadership role, preferably in the hospitality or service industry.</li><li>In-depth knowledge of P&amp;C best practices, labor laws, and regulatory requirements.</li><li>Proven leadership and people management skills with the ability to influence at all levels.</li><li>Strong interpersonal and communication skills, with a passion for people and service excellence.</li><li>High level of discretion, integrity, and professionalism in handling confidential information.</li><li>Proficiency in Microsoft Office Suite and HRIS platforms.</li><li>Strong organizational and problem-solving skills, with attention to detail and accuracy.</li><li>Ability to work in a fast-paced environment, manage multiple priorities, and drive results.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About The Role The Bid Manager-SWANA works closely with countries in SWANA region, Oxfam International (OI) regional team, and staff from Oxfam Great Britian to bring together well-performing bidding teams to successfully pursue large grant and tender opportunities. The role will contribute towards: Increasing institutional income in the SWANA region. Building stronger funding relationships and providing additional capacity. Build a new partnership with Oxfam International regional platform at SWANA to advance Oxfam goals. The role will contribute towards: • Increasing institutional income in the SWANA region. • Building stronger funding relationships and providing additional capacity. • Build a new partnership with Oxfam International regional platform at SWANA to advance Oxfam goals. DIMENSIONS OF THE ROLE • Lead, develop and promote best practice in bid/proposal management ensuring all processes and deliverables uphold the organization s values, including climate justice, feminist principles, and decolonial approaches. • Develop and managing existing grant/tender processes. • Support the SWANA pipeline and the development and implementation of robust donor account plans. • Leverage technical knowledge and professional experience of the SWANA context, donors, and thematic to strengthen Oxfam s positioning and bidding in the region. • Engage, build relationships, and negotiate with donors, potential consortium partners, country, and regional stakeholders, as well as internal Oxfam stakeholders. • Lead, manage and support bid coordination and proposal input, deliver technical advice and professional leadership at positioning through to submission stages (including for large, country, multi-country, regional grants, and tenders in the SWANA region. Strengthen bid processes and build capacity across the SWANA region by working alongside Oxfam International regional and country teams and Oxfam GB internal and external stakeholders KEY RESPONSIBILITIES Strategic leadership on bid development • Provide strategic leadership and hands-on support to Oxfam SWANA country and regional teams to ensure strategic, quality, timely bid submissions. This includes both grants and commercial contract tenders, primarily from Institutional Donor bi/multi-laterals, but also non-institutional donors including private or philanthropic donors and innovative financing. • Lead bid management process at all stages, including positioning, go/no go decisions, bid development planning, bid design, bid writing, donor and consortium/partner discussions, compliance and submission, working closely with programs, technical, funding, compliance, finance and other relevant Oxfam teams to ensure quality and timely inputs. • Provide donor knowledge and bid expertise to Oxfam SWANA and partner stakeholders to inform decisions and ensure quality, compliant bids, based on analysis of donor funding opportunities, call for proposals, contract Terms and Conditions, donor, and partner engagement. • Input directly into bids: writing, reviewing, and finalizing, to ensure quality, compliance, and timely submissions. • Build knowledge, skills, and resources of SWANA country and regional team at all stages of bid process through guidance, training, and hands-on support. • Where required, fill capacity gaps for bid management in country and regional teams. Bid management systems &amp; processes. • Lead on developing and implementing bid/proposal systems, processes, and tools for the SWANA region in collaboration with Regional Head of Program and Business Development Manager-SWANA (RBDM). In consultation with RBDM-SWANA, develop and deliver regional training and capacity development initiatives with focus on large grants and commercial contracts. • Develop donor-facing and positioning resources, to raise Oxfam SWANA countries and regional profile with donors and partners including capacity statements. • Lead on identifying processes for approaching new funding modalities and donors. Pipeline Management • Under the leadership of RBDM and HoP SWANA, build a better understanding of the programs and funding priorities for SWANA countries and develop a strategic response plan for countries and the region. • In collaboration with Oxfam confederation teams, identify, build, and track a regional opportunity pipeline of funding and partnership opportunities aligned with SWANA strategic programmatic priorities. • In collaboration with SWANA RBDM, gather and analyze donor intelligence and funding trends in the region, including upcoming opportunities, strategic shifts, and emerging modalities, to inform pipeline planning and donor engagement strategies. Strategic Donor &amp; Partner Engagement • Under the leadership of the SWANA RBDM and in collaboration with Oxfam confederation funding colleagues and country teams identify and map the key donors in SWANA with large grant and commercial contract opportunities. Develop and implement a road map to pursue the key opportunities along with clear regional donor plans. • In collaboration with Oxfam confederation funding colleagues, support the SWANA RBDM to map the potential private sector and NGO partners for large grants &amp; commercial contract opportunities. SAFEGUARDING: • Commit to the Safeguarding Policy and principles. • Report Safeguarding concerns or submissions through SG reporting procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Essential: Education, Capacities and Experience</strong> University degree in International Development or related relevant subject or qualification, • AND At least 5 years [progressive] experience in INGO or relevant sector organization in roles relevant to the position, including demonstrated track record in SWANA of: leading and managing all stages of complex, large, humanitarian and development bids (particularly in Oxfam's thematic priorities); supporting and working with country, regional teams and international teams; knowledge and experience of leading best practice in grants and Commercial tenders; identifying and pursuing new funding opportunities, engaging with a range of institutional and non-traditional donors and funding mechanisms. OR in case of absence of Degree At least 7 years [progressive] experience in INGO or relevant sector organization in roles relevant to the position, including demonstrated track record in SWANA of: leading and managing all stages of complex, large, humanitarian and development bids (particularly in Oxfam's thematic priorities); supporting and working with country, regional teams and international teams; knowledge and experience of leading best practice in grants and Commercial tenders; identifying and pursuing new funding opportunities, engaging with a range of institutional and non-institutional and non-traditional donors (including private or philanthropic donors and innovative financing) and funding mechanisms. • Demonstrated ability to lead and coordinate, to manage multiple priorities and to meet deadlines. • Strong English verbal and written communications skills. • Demonstrated ability to manage own workload, as well as work in teams. • Ability to think strategically and to develop and implement initiatives. • Proven ability to analyze, synthesize and document complex issues. Detail oriented. • Ability to work remotely as well as in person with stakeholders. • Ability to adapt and work within a multicultural, multilingual, and multidisciplinary environment. IMPORTANT: Applicants must hold an independent and transferable right to work in one of the following SWANA countries: Lebanon, Jordan, Iraq, Yemen, Syria that is not tied to a specific employer. Oxfam is unable to support visa sponsorship or the acquisition of work authorization for this role. At interview, shortlisted candidates will also be assessed on our values and organizational attributes, as outlined above . <strong>Desirable</strong> • Good knowledge and awareness of issues related to Oxfam s strategic objectives and theories of change. • Knowledge of Arabic and French is desirable. • Good financial, commercial, and business negotiations skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p> <p>This position is based at Slemani Rotana.&nbsp;</p> <p><br>As a Receiving Agent you are responsible for managing the receiving function in a timely, smooth and efficient manner while ensuring all goods procured at the Hotel meets our quality requirements and in accordance with our policies, procedures and standards. Your role will include key responsibilities such as:<br><br>• Ensure that all items received at the Hotel are in conformance with the LPO, Hotel Policies and Hygiene Standards. Prior to receiving, the goods must be physically inspected as necessary for count, weight and other visually identifiable product specifications<br>• Ensure that the inspected goods are delivered to relevant department and necessary acknowledgements are obtained from Department Head or representative<br>• Review supplier invoices and ensure that they are original with copy, numbered, itemised with clear description and free from clerical errors. Acknowledge satisfactory delivery with Hotel Seal and signature<br>• Ensure that the Supplier invoices are processed in FBM as per standards and in a timely manner<br>• Review and process the Deviations Report, Outstanding Order Report as per Hotel Standards<br>• Review on a weekly basis Outgoing Records (OR) for serial control and completeness. <br>• Identify OR that is outstanding and highlight it to Department Heads in the Outstanding Outgoing Record Report as per Hotel Standards<br>• Develop and maintain manual and computer filing system and ensure that the files are properly named, catalogued and access is restricted to authorised persons<br>• Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment<br>• Comply with the hotel environmental, health and safety policies and procedures</p> </div>

<p>We are looking for a Brand &amp; Business Development Representative to manage our business relationship and support the growth of our presence in the Iraqi market.</p><p><strong>Desired Candidate Profile</strong></p><p>2+ years experience in mobile phones, telecom, consumer electronics, retail, or distribution.</p><p>Strong knowledge of the Iraqi market.</p><p>Strong communication and negotiation skills.</p><p>Good Arabic and English.</p><p>Existing industry relationships are an advantage.</p><p>Proactive, trustworthy, commercially minded, and able to work independently.</p><p>Willing to travel within Iraq.</p>

<p>We are looking for a Brand &amp; Business Development Representative to manage our business relationship and support the growth of our presence in the Iraqi market.</p><p><strong>Desired Candidate Profile</strong></p><p>2+ years experience in mobile phones, telecom, consumer electronics, retail, or distribution.</p><p>Strong knowledge of the Iraqi market.</p><p>Strong communication and negotiation skills.</p><p>Good Arabic and English.</p><p>Existing industry relationships are an advantage.</p><p>Proactive, trustworthy, commercially minded, and able to work independently.</p><p>Willing to travel within Iraq.</p>

<p>Tearfund is seeking an experienced and passionate Logistics Business Partner to join our committed team in the Eurasia &amp; North Africa (ENA) region. This pivotal role offers an exciting opportunity to support and enhance the operational quality, supply chain, and logistics impact across our ENA programmes, while working in close engagement with Tearfund's Global Logistics team.</p><p>The Logistics Business Partner oversees logistics and procurement support across ENA country programmes and is responsible for ensuring operational standards are met, providing high-level technical advice, and supporting regional teams with procurement services. The position collaborates with the Global Logistics team and other regional Logistics Business Partners to share best practices, develop shared resources, and continually enhance logistics operations. The Logistics Business Partner actively engages with internal and external stakeholders, delivering training, mentoring, and short-term operational support as needed. S/he plays a key role in ensuring adherence to policies, creating new guidelines when necessary, and finding creative solutions to complex logistical challenges in the region.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University Degree or equivalent professional qualification in Logistics, Supply Chain Management, Business Administration, or a related humanitarian field</li><li>Significant hands-on experience in logistics, supply chain management, and procurement within humanitarian and development contexts</li><li>Demonstrated experience in providing strategic logistics advisory support, conducting procurement services, and managing supply chains across multiple country programmes</li><li>Proven experience in developing, applying, and adapting logistics policies and guidelines in complex, fast-moving environments</li><li>Detailed understanding of international supply chain, compliance, and donor logistics requirements</li><li>Proven ability in capacity development, training, mentoring, and coaching of staff and partner organizations</li><li>Proven successful experience in cross-cultural collaboration, strategic planning, and operational problem-solving</li><li>Proven experience in financial management, budgeting, and logistics procedures linked to operational delivery</li><li>Proven ability to think creatively to find solutions to challenging, real-world logistical issues</li><li>Strong influencing, training, and mentoring skills</li><li>Strong analytical, organizational, and creative problem-solving skills</li><li>Proven ability of working effectively in remote and multicultural teams</li><li>Excellent report writing and communication skills</li><li>Excellent written and verbal communication skills in English (working knowledge of Arabic or other regional languages is highly desirable)</li><li>Able to work in a fast-moving environment, comfortable with constant change, and available for short-term regional assignments</li><li>Proven computer literacy, including good knowledge of logistics systems, MS Office, and Google Workspace</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under general supervision: Accountable for managing and maintaining master data integrity and supporting operational projects and processes for a development to invoice domain in include commercialization, business partner management, and/or service/product delivery activities. Performs tactical activities and for provides recommendations, feedback and support on changes to business systems, policies, processes and procedures and training programs for assigned domain/s.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Completion of an undergraduate degree in Business preferred and 2+ years of experience in business which include quote to cash functions, process improvements, customer service and/or business system development or testing.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to&nbsp;hire&nbsp;Direct Sales Customer Service Representative-Salah Aldeen&nbsp;who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, experience and competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><em><span>Technical</span></em></p><br><ul><li><p><span>Oral &amp; written Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>