Head Pastry Jobs in Iraq
657 Jobs Found
<p><h4>Duties</h4>
<p><strong>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</strong></p>
<p><strong>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</strong></p>
<p><strong>Provide oversight of all material handling and heavy equipment support operations.</strong></p>
<p><strong>Primary responsibilities will be the safety and professional operations of a daily multi-national workforce and ensuring that all work requests are completed.</strong></p>
<p><strong>Schedule daily work assignments of personnel.</strong></p>
<p><strong>Review work orders and support requests to determine safety requirements, permitting, and equipment needs.</strong></p>
<p><strong>Manage all work order activity to ensure that all work is properly documented and submitted for recording.</strong></p>
<p><strong>Provide reports and data - both required and ad hoc.</strong></p>
<p><strong>Ensure adequate supplies and materials are ordered for department.</strong></p>
<p><strong>Ensure personnel are properly trained in equipment operation.</strong></p>
<p><strong>Monitor and evaluate performance of personnel.</strong></p>
<p><strong>Perform additional duties and projects as assigned.</strong></p>
<h4>Required</h4>
<p><strong>Minimum acceptable experience level:</strong> Two (2) years’ experience with horizontal earthwork and material handling equipment including forklifts, cranes, loaders, bulldozers, skid steers, and semi-tractor trucks.</p>
<p><strong>Knowledge, skills, and abilities:</strong></p>
<ul>
<li>Good time management skills and able to multi-task using various types of cranes and rigging gear.</li>
<li>Knowledge of proper loading techniques and forklift weight capacities.</li>
<li>Ability to lift up to 30 pounds, bend, stoop, and climb in and around construction type equipment and work in adverse climatic conditions.</li>
<li>Ability to coordinate and complete basic Transportation Movement Request (TMR).</li>
<li>Prior experience in working with a multi-national workforce.</li>
<li>Ability to extract information to produce reports.</li>
<li>Ability to communicate with a wide variety of colleagues and customers.</li>
<li>Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.</li>
<li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li>
<li>Cross-cultural sensitivity with an international perspective.</li>
<li>Excellent organizational and time management skills.</li>
<li>Computer skills, specifically in Microsoft Word and Excel.</li>
<li>Ability to become an active and functioning member of a team.</li>
<li>Ability to be innovative and be an agent for change.</li>
<li>Expert communication skills to facilitate and disseminate information.</li>
</ul>
<p><strong>Education:</strong> A high school diploma or GED.</p>
<p><strong>Passport, licenses and certifications:</strong> As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers’ license from home of record.</p>
<p><strong>Security vetting:</strong> Already possess a US Government issued security clearance or Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification or US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</p>
<p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p>
<p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p>
<h4>Desired</h4>
<ul>
<li>Relevant overseas contract experience.</li>
<li>Previous work experience in harsh environmental conditions are a plus.</li>
<li>Experience working with Amentum.</li>
</ul>
<h4>Other Responsibilities</h4>
<p><strong>Safety</strong> - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p>
<p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his or her Quality Management and Customer Satisfaction responsibilities.</p>
<p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p>
<h4>Working and Living Conditions</h4>
<p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p>
<p>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Schedule daily meetings with signed leads / existing accounts</li><li>Visit stores on a daily basis to provide the necessary support</li><li>Share all store credentials with Commercial team</li><li>Train merchants on dashboard (Via web / tablet)</li><li>Support Account Managers in any further inductions / feature updates</li><li>Support merchants whenever there is a bug or malfunction in the system</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Problem solving skills and analytical skills</p><p>Solid experience with CRM software and MS Office (particularly MS Excel)</p><p>Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail</p><p>Excellent listening, negotiation and presentation skills</p><p>Strong verbal and written communication skills</p><p>Fluent in Arabic and English</p><p>BA/BS degree in Business Administration, Sales or relevant field</p><p>Extensive, accurate product knowledge</p><p>Tech Savvy</p>
<p>• Relationship Management: Pitch the hotel’s corporate rates, amenities, and event hosting capabilities to potential business clients.</p><p>• Lead Conversion: Secure follow-up meetings or send formal corporate booking proposals via email.</p><p>• Pipeline Tracking: Maintain precise, daily updates on call outcomes, email responses, and booking pipelines.</p><p> </p><p>Qualifications & Skills:</p><p>• Minimum 1–2 years of experience in telesales, customer service, or B2B sales (experience with telecom call centers or hospitality is a major plus).</p><p>• Highly professional telephone manner with excellent communication and negotiation skills in Iraqi Arabic (English is a strong asset).</p><p>• Proven ability to handle objections confidently and maintain a polite, respectful demeanor with corporate executives.</p><p>• Strong computer literacy (Microsoft Excel / Google Sheets, CRM platforms like HubSpot or similar).</p><p>• Goal-oriented mindset with a track record of meeting daily call quotas and targets.</p><p> </p><p>What We Offer:</p><p>• Competitive base salary.</p><p>• Professional training in hospitality B2B sales.</p><p>• Opportunities for career growth within our expanding hospitality group.</p><p> </p><p>To Apply:</p><p>Job Title: B2B Corporate Telesales Specialist</p><p>Location: Baghdad, Iraq (On-site / Hybrid)</p><p>Industry: Hospitality / Luxury Hotel Sector</p><p>Job Type: Full-time</p><p> </p><p>About Us:</p><p>Baz hotel is a leading hospitality provider in Baghdad, catering to international corporate guests, engineering bureaus, and local enterprises. We are expanding our commercial team and looking for a driven, professional Telesales Specialist to build and manage our corporate client database and secure corporate booking agreements.</p><p> </p><p>Key Responsibilities:</p><p>• Outbound Calling: Conduct daily professional cold and warm calls to companies, NGOs, oil & gas firms, and engineering bureaus in Baghdad to identify corporate travel decision-makers.</p><p>• Database Building: Identify, verify, and document key contact information (HR Managers, Procurement Officers, Public Relations) into the hotel's CRM system.</p><p>• Relationship Management: Pitch the hotel’s corporate rates, amenities, and event hosting capabilities to potential business clients.</p><p>• Lead Conversion: Secure follow-up meetings or send formal corporate booking proposals via email.</p><p>• Pipeline Tracking: Maintain precise, daily updates on call outcomes, email responses, and booking pipelines.</p><p> </p><p>Qualifications & Skills:</p><p>• Minimum 1–2 years of experience in telesales, customer service, or B2B sales (experience with telecom call centers or hospitality is a major plus).</p><p>• Highly professional telephone manner with excellent communication and negotiation skills in Iraqi Arabic (English is a strong asset).</p><p>• Proven ability to handle objections confidently and maintain a polite, respectful demeanor with corporate executives.</p><p>• Strong computer literacy (Microsoft Excel / Google Sheets, CRM platforms like HubSpot or similar).</p><p>• Goal-oriented mindset with a track record of meeting daily call quotas and targets.</p><p> </p><p>What We Offer:</p><p>• Competitive base salary.</p><p>• Professional training in hospitality B2B sales.</p><p>• Opportunities for career growth within our expanding hospitality group.</p><p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.</p><br> <p>At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.<br></p><br>
<p>If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><br> <p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. </p><br> <p><br><span>Responsibilities</span></p><br>
<p>- Schedule daily meetings with signed leads / existing accounts<br>- Visit stores on a daily basis to provide the necessary support<br>- Share all store credentials with Commercial team<br>- Train merchants on dashboard (Via web / tablet)<br>- Support Account Managers in any further inductions / feature updates<br>- Support merchants whenever there is a bug or malfunction in the system</p><br> <p><span>Requirements</span></p><br>
<p>- Problem solving skills and analytical skills<br>- Solid experience with CRM software and MS Office (particularly MS Excel)<br>- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail<br>- Excellent listening, negotiation and presentation skills<br>- Strong verbal and written communication skills<br>- Fluent in Arabic and English<br>- BA/BS degree in Business Administration, Sales or relevant field<br>- Extensive, accurate product knowledge<br>- Tech Savvy</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.</p><br> <p>At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost.<br></p><br>
<p>If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><br> <p>The Sales Officer is a person who is responsible for the training of merchants on the use of the our systems and for providing support when necessary. </p><br> <p><br><span>Responsibilities</span></p><br>
<p>- Schedule daily meetings with signed leads / existing accounts<br>- Visit stores on a daily basis to provide the necessary support<br>- Share all store credentials with Commercial team<br>- Train merchants on dashboard (Via web / tablet)<br>- Support Account Managers in any further inductions / feature updates<br>- Support merchants whenever there is a bug or malfunction in the system</p><br> <p><span>Requirements</span></p><br>
<p>- Problem solving skills and analytical skills<br>- Solid experience with CRM software and MS Office (particularly MS Excel)<br>- Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail<br>- Excellent listening, negotiation and presentation skills<br>- Strong verbal and written communication skills<br>- Fluent in Arabic and English<br>- BA/BS degree in Business Administration, Sales or relevant field<br>- Extensive, accurate product knowledge<br>- Tech Savvy</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire a </span><span>B2B Account Executive-Baghdad who</span><span> is responsible for handling day-to-day sales activities in an efficient and timely manner, achieving a high level of customer satisfaction. The job is also responsible for having direct interaction with current and potential business customers, making inquiries, or seeking information on products and/or services</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand the B2B sales plans and participate in the achievement of objectives and targets</span></p><br></li><li><p><span>Implement the B2B Sales policies and procedures</span></p><br></li><li><p><span>Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis</span></p><br></li><li><p><span>Deal with current customers and respond to sales inquiries via phone calls/e-emails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ</span></p><br></li><li><p><span>Acquire new business customers and search for new leads to increase sales and hence revenues</span></p><br></li><li><p><span>Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction</span></p><br></li><li><p><span>Maintain good relationships with customers to ensure business continuity and growth</span></p><br></li><li><p><span>Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations.</span></p><br></li><li><p><span>Accurately complete all sales-related administrative details for efficiency</span></p><br></li><li><p><span>Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in the related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral & Written Communication</span></p><br></li><li><p><span>Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2408 - B2B Account Executive - Baghdad</p><p>Operation Zain Iraq</p><p>Division Commercial</p><p>Location Iraq - Baghdad</p><p>Closing Date 22-Jul-2026</p><p>Role Purpose Zain Iraq is actively recruiting to hire a B2B Account Executive-Baghdad who is responsible for handling day-to-day sales activities in an efficient and timely manner, achieving a high level of customer satisfaction. The job is also responsible for having direct interaction with current and potential business customers, making inquiries, or seeking information on products and/or services</p><p>Responsibilities</p><ul><li>Understand the B2B sales plans and participate in the achievement of objectives and targets</li><li>Implement the B2B Sales policies and procedures</li><li>Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis</li><li>Deal with current customers and respond to sales inquiries via phone calls/e-mails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ</li><li>Acquire new business customers and search for new leads to increase sales and hence revenues</li><li>Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction</li><li>Maintain good relationships with customers to ensure business continuity and growth</li><li>Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations.</li><li>Accurately complete all sales-related administrative details for efficiency</li><li>Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times</li></ul><p>Education, Experience and Competencies</p><p>Education</p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in the related field</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & Written Communication</li><li>Communication</li><li>Technology Application</li><li>Sales Management</li></ul><p>DEI Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li><li>Up to 2 years of experience in the related field</li><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li><li>Oral & Written Communication</li><li>Communication</li><li>Technology Application</li><li>Sales Management</li><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> International Organization for Migration Project Context and Scope The project titled Inclusive Stabilization Partnerships for Reintegration and Empowerment (INSPIRE) is a five-year programme (July 2026 June 2031) funded by the Ministry of Foreign Affairs of the Kingdom of the Netherlands (MFA) and implemented by the International Organization for Migration (IOM). INSPIRE will operate in Ninewa, Anbar, and Salah al-Din Governorates, with national-level engagement in Baghdad. The project aims to address key barriers faced by vulnerable internally displaced persons (IDPs), returnees (including Iraqi individuals from northeast Syria), and host community members in accessing basic services, civil documentation, and durable solutions. It operates across three interconnected levels: individual, community, and systemic, organized under three outcomes: Outcome 1: Improved access to basic services and durable solutions pathways for vulnerable displaced populations Outcome 2: More resilient and cohesive communities in areas of high return, with empowered local civil society structures Outcome 3: Enhanced national and local government capacity to plan, coordinate, and deliver services to Iraqi citizens Inception Phase Recognizing Iraq's evolving context, with shifting return and displacement patterns, changing funding priorities, and significant differences across governorates and districts - INSPIRE will begin with a three-month inception phase. This phase is critical to ensure that the five-year programme is evidence-based, context-sensitive, and strategically targeted from the outset. The Inception Phase will produce one core output: the Inception Report. The Report will contain: A detailed Year 1 Intervention Plan, identifying priority locations and beneficiary groups based on current conditions; and A five-year Strategic Impact Monitoring Framework, aligned with INSPIRE's Results Matrix and Theory of Change. The Inception Report will integrate multiple data sources, including: IOM Displacement Tracking Matrix (DTM) data; funding and intervention mapping to identify gaps where INSPIRE can add value without duplication; field consultations with local authorities, community leaders, and potential beneficiaries; and interviews with Government of Iraq (GoI) counterparts, local CSOs, UN agencies, and international partners. The Inception Phase will conclude with a Validation Workshop convening the Government of the Netherlands, relevant Iraqi ministries, the UN Resident Coordinator's Office (RCO), and key partners to finalize the Year 1 workplan and agree on coordination structures, including annual revision mechanisms. The INSPIRE inception phase requires specialized expertise in programme design, durable solutions programming, stakeholder consultation methodologies, conflict-sensitive analysis, and strategic results framework development. Given the time-bound nature of the inception phase and the need for independent technical expertise to support the development of the Inception Report and associated strategic frameworks, these services cannot be fully met through existing project staffing resources during the inception period. Therefore, IOM seeks to engage a consultant to provide targeted technical advisory support for this assignment. Organizational Department / Unit to which the Consultant is contributing Under overall guidance of the Chief of Mission (CoM), and the direct supervision of the Senior Programme Coordinator in close coordination with the involved IOM teams. The consultancy is open to international consultants and will be primarily remote. Field missions to Iraq will be required for stakeholder consultations, fieldwork, and facilitation of the Validation Workshop. Mission timing and locations will be agreed with the IOM Senior Programme Coordinator based on operational needs and security considerations. Scope of Work The consultant will provide senior-level technical advisory support and facilitate the analytical and consultative process for the development of the INSPIRE Inception Report and associated strategic frameworks. The consultant will provide advisory services only and will not have decision-making, supervisory, or representational authority on behalf of IOM The consultant's responsibilities include: Conducting a comprehensive desk review of relevant secondary data sources, including IOM DTM reports, existing assessments (legal, protection, MHPSS, livelihoods), prior IOM project documentation, and national/UN strategic frameworks (UNSDCF, National Plan to End Displacement, Yazidi Survivors Law, INAP III) Developing and implementing a stakeholder consultation methodology, including Key Informant Interviews (KIIs) and focus group discussions, with GoI counterparts (federal and KRG), local CSOs, UN agencies, international partners, community leaders, and affected populations across Ninewa, Anbar, and Salah al-Din Conducting a funding and intervention mapping exercise to identify ongoing and planned interventions in target areas, assess complementarity, and identify gaps where INSPIRE can add value Analysing IOM DTM and other displacement data to ensure targeting reflects current displacement and return dynamics Development of a strategic Year 1 Intervention Plan, including prioritized locations, target beneficiary groups, preliminary activity plans, and indicative resource allocation, in coordination with the IOM programme and MEAL teams Developing a five-year Strategic Impact Monitoring Framework aligned with the INSPIRE Results Matrix, Theory of Change, and SRoL/DSH indicators Supporting the facilitation, preparation and documentation of the Validation Workshop with the Government of the Netherlands, Iraqi ministries, UNRCO, and key partners Incorporating stakeholder feedback and finalizing the Inception Report for submission and publication </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced university degree (Master's or equivalent) in Political Science, International Development, Humanitarian Affairs, Conflict Studies, Sociology, Migration Studies, or a related field. A first-level university degree with significant directly relevant experience may be accepted in lieu of an advanced degree.</li><li>A minimum of 7 years of progressively responsible professional experience in programme development, project design, or research in humanitarian, stabilization, or development contexts.</li><li>Demonstrated experience developing reports or strategic frameworks for multi-year, multi-sectoral programmes in conflict-affected or post-conflict settings.</li><li>Proven experience conducting stakeholder consultations, KIIs, and field assessments in complex operating environments, ideally in Iraq or the MENA region.</li><li>Familiarity with the Iraq displacement and reintegration context, and the relevant GoI institutional landscape.</li><li>Experience with monitoring, evaluation, accountability, and learning (MEAL) frameworks, including results matrices and Theory of Change development.</li><li>Prior experience with IOM, UN agencies, or internationally funded programmes (particularly Dutch MFA-funded programmes) is a strong advantage.</li><li>Experience engaging with civil society organizations, and familiarity with protection, MHPSS, livelihoods, durable solutions, and community policing programming, is desirable.</li><li>Excellent analytical and writing skills, with a demonstrated ability to synthesize complex qualitative and quantitative data into clear, actionable recommendations.</li><li>Strong facilitation and stakeholder engagement skills, including experience facilitating multi-stakeholder workshops.</li><li>Proficiency in data analysis and presentation.</li><li>Ability to work independently, manage multiple tasks under time pressure, and deliver high-quality outputs on schedule.</li><li>Fluency in English (written and spoken) is required.</li><li>Proficiency in Arabic/Kurdish is advantageous.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>To administer and support the patient life cycle to meet the company’s objectives of profitability, patient satisfaction, and stakeholder experience. To combine leadership skills with a desire to provide a positive patient experience to lead the patient success team. To organize and develop a way to measure how patient perceive the product and/or service the healthcare facility provides. </p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Ensure that a positive patient experience is well maintained in the area.</p><br>
<p>Assist in planning, directing, and overall coordination of Guest Relations services.</p><br>
<p>Interact directly with patients, families, visitors, and staff daily. </p><br>
<p>Facilitate real-time service recovery by directly connecting with the patient and their family.</p><br>
<p>Coordinate and maintain staff competency in the area of bereavement and family and patient-centered care.</p><br>
<p>Serve as a bereavement resource while on duty. In consultation with the Director, implement an effective customer relationship management system to foster customer loyalty </p><br><br><br><u><b>Job Responsibilities 2</b></u>
<br><p>Oversee the day-to-day patient operations to ensure a delightful customer experience at all stages of the patient engagement.</p><br>
<p>Assist the Director in coordinating with internal teams to deliver seamless patient service.</p><br>
<p>Assist the Director in establishing value generating business partnerships.</p><br>
<p>Oversee the day-to-day partner operations to ensure a fruitful partner experience </p><br><br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Strong Knowledge of the Healthcare industry</p><br>
<p>Ability to analyze data in an accurate and time-efficient manner</p><br>
<p>Understanding of confidentiality and safeguarding procedures</p><br>
<p>Excellent customer service and the ability to communicate efficiently</p><br>
<p>Interested in skills training and development</p><br>
<p>Good at problem-solving and multitasking </p><br>
<p>Professional, flexible, and positive</p><br>
<p>Willingness to work as part of a team</p><br>
<p>Ability to work autonomously</p><br>
<p>Ability to work to a very high standard</p><br>
<p>ERP knowledge, preferably SAP functional skills, are a requirement to be successful in this role </p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 4 years of experience (required)</p><br>
<p>Experience work in healthcare facility (preferred)</p><br>
<p>Minimum 2 years in GCC (preferred) </p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Cultural Competence L3<br>Emotional Support L3<br>Leadership<br>Patient Advocacy L3<br>Patient Satisfaction Metrics L3<br>Patient-Centered Care L3<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in any related field<br><br><br><br>
</div>
<h2 class="h5">Job description</h2>
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We are supporting a leading international Oil & Gas operator in Basra to hire an experienced Contracts Administrator.<br>This is a unique opportunity to contribute to a long-term, high-impact project, working alongside global experts on one of the region’s most strategic energy developments.<br>With over 1500 workers supporting our clients in Iraq, NES has deep insight into their culture and hiring expectations - allowing us to support candidates effectively throughout the hiring process.<br> Job Description<br><ul><li>Monitoring contract performance, including key milestones & deliverables, escalating risks/concerns in a timely manner to prevent value leakage.</li><li>Provide input and assist Project Managers (PMs) and PSCM in preparing tenders, contract amendments, responses to formal communication etc.</li><li>Review invoices for contractual compliance.</li><li>Maintain audit-ready documentation and contract info.</li><li>Review contract related correspondence and prepare responses in collaboration with key stakeholders.</li><li>Review and process contract variation orders.</li><li>Prepare contracts and associated amendments as required.</li><li>Set up and maintain relevant registers and management reports/status updates.</li><li>Assist with dispute resolution and claims management and negotiation.</li><li>Verbal and written communication in English is mandatory</li></ul><br>Qulification <br><ul><li>5 years’ experience in an Oil & Gas contracting environment.</li><li>Contracts experience both pre and post award is advantageous.</li><li>Excellent communication skills and attention to detail whilst operating in a fast-paced environment.</li></ul><br> Why This Opportunity Stands Out<br>• Long-term project stability (many contractors exceed 10 years)<br>• Exposure to a major global operator<br>• Opportunity to work alongside industry-leading professionals<br>Why Apply Through NES?<br>NES is the world’s leading engineering staffing provider, operating across Oil & Gas, Power, Life Sciences, and infrastructure sectors.<br>80+ offices across 45 countries<br>24,000+ contractors globally and 10,000+ in the Middle East<br>Strong regional presence and long-term client partnerships <br> <br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
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<br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>We’re looking for a Admin to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br> </p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li>Maintain and organize marketing files, documents, and databases.</li><li>Collaborate with designers and the marketing team to task, review, and manage marketing comms, ensuring they align with campaign goals and brand guidelines.</li><li>Track campaigns timelines, deadlines, and deliverables to ensure timely completion.</li><li>Liaise with internal departments and external suppliers to facilitate project execution.</li><li>Process invoices, quotation, and Debit notes related to marketing activities.</li><li>Compile and analyze data to support marketing strategies and decision-making.</li><li>Generate and distribute regular marketing reports to track the effectiveness of campaigns.</li><li><p>Raising Purchase Orders (Regulars & Promotion) in the system and sending it to suppliers</p><br><br></li><li><p>Update Internal database with order details (dates, vendors, quantity) and the suppliers’ details3. </p><br><br></li><li><p>Track Orders and ensure timely delivery.</p><br><br></li><li><p>Communicates with the supplier and with the operations team in regards with the LPO/Delivery</p><br><br></li><li><p>Generating and Sending Admin reports (Active Items, Customer Orders, Weekly Cost Update, Pepsi Data Sharing, QFA sales report, Purchase Order MTD)</p><br><br></li><li><p>Sending Monthly Data Sharing to suppliers</p><br><br></li><li><p>Checking the images in Talabat App weekly and uploading the ones that are missing</p><br><br></li><li><p>Changing the barcodes, cost price and description as per operation’s request</p><br><br></li><li><p>Updates the google sheet for all the changes in barcodes, price and description.</p><br><br></li><li><p>Maintains the country’s Assortment/Google File</p><br><br></li><li><p>Printing and stamping of documents</p><br><br></li><li><p>Ad hoc related tasks as per managers request</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>You have at least 3+ years of experience within data recording and the administrative field </p><br><br></li><li><p>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><br><br></li><li><p>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><br><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br><br></li><li><p>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
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Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>We’re looking for a Admin to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!<br>
</p><br><p><strong>What's On Your Plate?</strong></p><br><ul><li>Maintain and organize marketing files, documents, and databases.</li><li>Collaborate with designers and the marketing team to task, review, and manage marketing comms, ensuring they align with campaign goals and brand guidelines.</li><li>Track campaigns timelines, deadlines, and deliverables to ensure timely completion.</li><li>Liaise with internal departments and external suppliers to facilitate project execution.</li><li>Process invoices, quotation, and Debit notes related to marketing activities.</li><li>Compile and analyze data to support marketing strategies and decision-making.</li><li>Generate and distribute regular marketing reports to track the effectiveness of campaigns.</li><li><p>Raising Purchase Orders (Regulars & Promotion) in the system and sending it to suppliers</p><br></li><li><p>Update Internal database with order details (dates, vendors, quantity) and the suppliers’ details3. </p><br></li><li><p>Track Orders and ensure timely delivery.</p><br></li><li><p>Communicates with the supplier and with the operations team in regards with the LPO/Delivery</p><br></li><li><p>Generating and Sending Admin reports (Active Items, Customer Orders, Weekly Cost Update, Pepsi Data Sharing, QFA sales report, Purchase Order MTD)</p><br></li><li><p>Sending Monthly Data Sharing to suppliers</p><br></li><li><p>Checking the images in Talabat App weekly and uploading the ones that are missing</p><br></li><li><p>Changing the barcodes, cost price and description as per operation’s request</p><br></li><li><p>Updates the google sheet for all the changes in barcodes, price and description.</p><br></li><li><p>Maintains the country’s Assortment/Google File</p><br></li><li><p>Printing and stamping of documents</p><br></li><li><p>Ad hoc related tasks as per managers request</p><br></li></ul><br>Qualifications<br><ul><li><p>You have at least 3+ years of experience within data recording and the administrative field </p><br></li><li><p>You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.</p><br></li><li><p>You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders.</p><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br></li><li><p>You have excellent analytical and communication skills, and always like to be hands-on with several tools.</p><br></li></ul><br><br> </div>
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The Point of contact for the M&E and Department for all matters relating to contracts, contracting and procurement and interface with PSCM. Assists the M&E Teams by developing and managing Contracting and Procurement (C&P) strategies and plans that align with M&E Department strategic performance objectives. Ensures that contracting and procurement strategies are aggregated, optimised, and standardised for efficient utilisation. Manages the interface with key stakeholders, including technical end users, Procurement and Supply Chain Management (PSCM) and contractor bodies alike. Monitors contract health and performance management, continually seeking areas for improvement. Manages the contractor performance review program. Supports, coaches, and develops team members in delivery of commitments.<br> <br> Key accountabilities:<ul><li>Develop and implement the M&E Contracting & Procurement strategy in conjunction with M&E Team Managers.</li><li>Prepare and implement a project Contracting & Procurement plan for each M&E Team delivery requirements.</li><li>Develop and implement a project Supplier Quality & Integrity Management Strategy in conjunction with the M&E Team Managers.</li><li>Develop sourcing and contract transition strategies that support M&E Team performance objectives.</li><li>Provide contract governance and assurance guidance to M&E Team Managers and Contract Accountable Managers.</li><li>Ensure that contracts, CTRs and purchase orders are effectively managed and administered to support M&E objectives and budgets.</li><li>Generates the monthly M&E contract performance and health summary, with input from periodic contractor performance review program</li></ul><br> Criteria & Qualifications:<ul><li>Experienced in Oil & Gas related industry contracting</li><li>Experienced in a Cost, Supply Chain and/or contracts management role for a multinational company</li><li>Excellent communication skills ability to influence vertically and horizontally in a fast-paced environment,</li><li>University Degree or Appropriate Qualification in Business or Contracts management</li><li>Experience of the Capital Value Processes and PSCM drivers and processes</li><li>Previous experience of working within a multi-cultural and multi-discipline, multi-location environment.</li><li>Excellent spoken and written English language capability.</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties Develop and apply advanced reservoir engineering techniques in support of the evaluation and development of potentially large, yet challenging oil and gas field development projects. Applies advanced reservoir engineering principles, data analysis, and simulation techniques to evaluate field performance, identify optimization opportunities, and ensure delivery of production and reserves targets in alignment with client objectives. The Reservoir Advisor will support prospect evaluation work by providing historical offset well performance evaluation (production decline curve analysis), determination of reservoir rock and fluid properties, well nodal analysis, well test analysis, dynamic uncertainty/risk management analysis, field development/re-development planning, recommendations for production enhancement, deterministic as well as probabilistic in-place hydrocarbon volumetric calculations, dynamic reservoir simulation, EUR / recovery efficiency analysis, production forecasting, reserves estimation, preliminary economic analysis, and other work related to reservoir understanding / development. Solid grounding in Reservoir Engineering and working knowledge of production engineering, geosciences, geologic operations, logging, directional drilling, petrophysics, drilling & completions, rock and core sampling and analysis. Collaborate with production and operations teams to identify and implement production enhancement opportunities. Additionally, translates technical insights into actionable operational and development plans. Be actively involved in technical engagements, present to and establish strong working relationships with senior management and key stakeholders . Present to and participate in internal and external reviews ensuring work deliverables are robust and fit-for-purpose. Mentor and provide technical guidance to less experienced reservoir and production engineers within the asset team. Promote the adoption of best practices, digital tools, and innovative techniques in reservoir engineering workflows.</p><p><strong>Desired Candidate Profile</strong></p><p>Requires an undergraduate degree in petroleum engineering and a minimum of 10 years of experience in reservoir engineering. Requires field development and reservoir management experience working directly (preferred) or indirectly on a producing field for an oil & gas operator. Extensive experience in clastic and/or carbonate reservoirs; exposure to mature or brownfield assets preferred. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p>
<p><strong>Background</strong></p><p>Baz Booking is a hospitality booking application serving the Iraqi market. The application requires a Business Development Officer to expand its hotel partner network, develop commercial relationships, promote adoption, and generate sustainable booking growth.</p><p>The position requires strong experience in Software as a Service (SaaS) sales and business development, with the ability to explain digital products, demonstrate their business value, and convert prospects into active partners.</p><p>The Business Development Officer will manage the business development cycle, from market research and lead generation through presentations, negotiations, partner onboarding, and account development.</p><p>The officer will focus on securing productive partnerships and increasing actual use of Baz Booking, with performance assessed through partner activation, bookings, and commercial results.</p><p>Duties and Responsibilities</p><p><strong>A. Market Research and Business Development Planning</strong></p><p>· Identify priority cities, hotel categories, customer segments, and partnership opportunities for Baz Booking.</p><p>· Research competing booking platforms, hotel needs, commercial practices, and barriers to adopting digital booking services.</p><p>· Prepare a business development plan with defined prospects, outreach activities, targets, and timelines.</p><p>· Recommend improvements to the application’s commercial positioning based on market evidence and partner feedback.</p><p><strong>B. Lead Generation and Partner Acquisition</strong></p><p>· Identify and approach hotels, accommodation providers, travel agencies, corporate clients, and other relevant partners.</p><p>· Build and maintain a qualified sales pipeline through direct outreach, meetings, referrals, networking, and industry events.</p><p>· Engage hotel owners, general managers, sales managers, and other decision-makers.</p><p>· Assess each prospect’s needs, decision-making process, commercial potential, and readiness to join the application.</p><p>· Maintain regular follow-up to move qualified opportunities toward agreement.</p><p><strong>C. Product Promotion and Demonstrations</strong></p><p>· Deliver professional presentations and practical demonstrations of Baz Booking.</p><p>· Explain the application’s available features, booking process, and potential business benefits in clear, nontechnical language.</p><p>· Apply consultative SaaS sales techniques to understand client challenges and present relevant solutions.</p><p>· Address objections relating to adoption, commercial terms, operational workload, and customer support.</p><p>· Coordinate with marketing to develop accurate presentations, proposals, promotional materials, and partner success stories.</p><p>· Ensure all statements about functionality, integrations, and service commitments are verified with the responsible teams.</p><p><strong>D. Commercial Negotiation and Agreements</strong></p><p>· Prepare commercial proposals using approved pricing and partnership terms.</p><p>· Negotiate agreements within delegated authority and obtain approval for exceptions.</p><p>· Coordinate contract preparation, review, and signature with management and relevant teams.</p><p>· Maintain accurate records of agreed terms, commitments, renewal dates, and follow-up actions.</p><p>· Ensure a documented handover of commercial agreements to the teams responsible for implementation and support.</p><p><strong>E. Partner Onboarding and Activation</strong></p><p>· Coordinate onboarding with hotel partners and internal operational and technical teams.</p><p>· Follow up on the information needed to establish accurate hotel listings, including property details, images, room information, rates, and policies.</p><p>· Arrange demonstrations or training for partner staff on the relevant booking workflow.</p><p>· Track progress from signed agreement to an active listing and the first completed booking.</p><p>· Identify onboarding delays and coordinate their resolution.</p><p><strong>F. Account Development and Retention</strong></p><p>· Maintain regular contact with active partners to review results, resolve commercial concerns, and identify growth opportunities.</p><p>· Develop joint promotions and account plans that encourage bookings and repeat use.</p><p>· Identify inactive or underperforming accounts and implement reactivation plans.</p><p>· Coordinate with support teams on escalated issues and follow up until they are resolved.</p><p>· Collect structured partner feedback and communicate product improvement requests without making unapproved commitments.</p><p><strong>G. Reporting and Internal Coordination</strong></p><p>· Maintain complete and current records in the designated customer relationship management system.</p><p>· Submit weekly pipeline updates and monthly performance reports.</p><p>· Report on lead quality, sales conversion, onboarding progress, partner activity, bookings, and revenue contribution.</p><p>· Coordinate with marketing, product, technical support, operations, and finance.</p><p>· Maintain confidentiality of partner information, commercial terms, and company records.</p><p> </p><p><strong>4. Expected Deliverables</strong></p><p>· An initial market assessment and business development action plan.</p><p>· A maintained database of qualified prospects and key decision-makers.</p><p>· A documented pipeline with clear opportunity stages and next actions.</p><p>· Commercial proposals and signed agreements within approved authority.</p><p>· Partner onboarding and activation records.</p><p>· Weekly activity updates and monthly performance reports.</p><p>· Recommendations for improving partner acquisition, retention, and application adoption.</p><p> </p><p>Performance Indicators</p><p><strong> </strong></p><p> </p><p>Targets will be agreed with management and reviewed regularly. Performance will be assessed against:</p><p>· Qualified opportunities generated and progressed.</p><p>· Product demonstrations and commercial proposals completed.</p><p>· Conversion of qualified opportunities into signed agreements.</p><p>· Percentage of signed partners successfully activated.</p><p>· Time from agreement to activation and first completed booking.</p><p>· Booking volume and revenue attributable to managed accounts.</p><p>· Partner retention, repeat activity, and reactivation results.</p><p>· Accuracy of pipeline records, forecasts, and reporting.</p><p> </p><p>Qualifications and Experience</p><p>· Bachelor degree in Marketing, Media or relevant fields</p><p>· A minimum of five years of relevant experience.</p><p>· Relevant experience with hospitality is Desirable.</p><p>· Femail candidate is strongly recommended to Apply.</p><p> </p><p><strong>Language Requirements</strong></p><p>· <strong>Arabic:</strong> professional spoken and written proficiency is required.</p><p>· <strong>English:</strong> professional spoken and written proficiency is required.</p><p>· Candidates must be able to conduct meetings, communicate with guests and employees, and prepare or review business correspondence in Arabic and English.</p><p> </p><p>Notes:</p><p>· Only shortlisted candidates will be contacted Only.</p><p>· Applications received after the deadline may not be considered.</p><p>· The selection process will be conducted on a competitive basis.</p><p>· Providing incorrect or misleading information may result in the application being rejected.</p><p> </p><p><strong> </strong></p><p><strong>Sellink gives paramount consideration in ensuring the highest standards of efficiency, competence and integrity in its recruitment process of personnel. To ensure fairness and transparency, selection of candidate will be made on a competitive basis through a selection panel</strong>.</p><p><strong>Sellink does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).</strong></p><p> </p><p> </p>
<p><span ><b>Responsibilities</b></span></p><p>Coordination</p><p><br></p><p>1. Provide expert support for the development of an operational PSEAH Work Plan, in line with IOM and United Nations (UN) strategic frameworks, and in coordination with the global PSEAH Unit, Regional PSEAH Officer, and senior management in IOM Iraq.</p><p>2. Ensure the inclusion of PSEAH within the IOM Iraq’s Country Strategy, Crisis Response Plans/Migrant Response Plans or other appeals as appropriate; ensure SEAH risks are considered in the risk register of the mission and that PSEAH is mainstreamed in project proposal development, programming, monitoring and evaluation and budgeting; develop PSEAH programming and liaise with relevant donors.</p><p>3. Actively participate and engage to the in-country interagency PSEA Network activities (contribute to the development of the collective PSEA workplan, risk management plans, PSEA strategies, Standard Operating Procedures for an inter-agency Community-Based Complaint Mechanism, etc), and actively participate in IOM internal coordination initiatives.</p><p>4. Coordinate the collection, analysis and use of data relation to PSEAH efforts, in line with relevant IOM data protection standards, to showcase trends, results and impact.</p><p>5. Showcase PSEAH results and good practices through internal and external reporting, visibility materials, and knowledge-sharing initiatives, in coordination with global and regional PSEAH teams.</p><p> </p><p><br></p><p>Prevention</p><p><br></p><p>6. Undertake assessments to identify potential SEAH risks and define appropriate mitigation measures; in coordination with relevant units, ensure that mitigation measures are integrated into IOM programming, operations and administration.</p><p>7. Develop a PSEAH training plan for the Country Office, organize and deliver trainings for IOM personnel, implementing partners , and key institutional stakeholders; support PSEAH focal points in delivering key messaging and trainings at country level, as appropriate.</p><p>8. On a regular basis, compile and report data on the number of IOM personnel and partners trained in country on PSEAH in coordination with HR. Oversee the accurate registration of all participants in the IOM system and ensure timely issuance of certificates. </p><p>9. Develop, localize and contextualize, and implement communication and awareness-raising strategies and tools to ensure appropriate PSEAH messaging and understanding of prohibited behaviours, reporting channels, available assistance.</p><p>10. Map existing community engagement projects in country and work with project/programme managers to gather community input, insert PSEAH messages, and strengthen and/or establish safe and accessible reporting channels.</p><p><br></p><p>Response</p><p>11. Provide inputs to the development and mapping of country-specific interagency victim assistance pathways and/or existing IOM programmes to refer victims/survivors for assistance; ensure up to date information on available assistance services is accessible in all areas where IOM operates in country; coordinate with gender-based violence and/or protection units to support the strengthening of victim/survivor services within country and/or programming.</p><p>12. Safely respond to SEAH disclosures and coordinate referrals for victim/survivor assistance in line with country, regional or global support mechanisms and ensure coordination with the Regional PSEAH Officer and the global SEAH case management team.</p><p>13. Regularly monitor safety and other risks for SEAH victim/survivors in coordination with the Regional PSEAH Officer and the global SEAH case management team; adjust response to mitigate risks; ensure regular assessment of victims’/survivors’ needs.</p><p>14. Undertake duty travel as required.</p><p>15. Perform such other duties as may be assigned.</p><p><br></p><p>Qualifications</p><p>Required Qualifications and Experience</p><p><br></p><p>Education</p><p><br></p><p>Master’s degree in Law, International Relations, Psychology, Social Sciences, Development Studies and Planning or a related field from an accredited academic institution with five years of relevant professional experience; or</p><p>University degree in the above fields with seven years of relevant professional experience.</p><p> </p><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p><br></p><p>Experience</p><p><br></p><p>Professional experience in the fields of sexual exploitation and abuse, sexual harassment, protection, child protection, gender-based violence, accountability to affected populations (AAP), gender mainstreaming and/or humanitarian affairs;</p><p>Experience in management of sexual exploitation and abuse, sexual harassment, child protection or gender-based violence cases;</p><p>Proven coordination experience within the UN system and amongst interagency partners, including governments, non-governmental organizations (NGOs), and communities; </p><p>Experience in developing and facilitating trainings, in particular capacity-building, and communication materials to promote behavior change; </p><p>Experience undertaking risk assessments, in coordination with relevant offices, communities, partners, and UN and other key stakeholders; </p><p>Experience in proposal development and the creation of standard operating procedures and tools; and,</p><p>Experience in mainstreaming PSEAH, gender-based violence, child protection, protection, gender or accountability to affected populations.</p><p> </p><p><br></p><p>Skills</p><p><br></p><p>Demonstrated ability to work across a wide variety of sectors/teams on cross-cutting themes; </p><p>Good written and oral communication skills, effective in representation and liaison with external partners; </p><p>Ability to organize work, work independently and prioritize work under pressure, coordinate multiple tasks, maintain attention to detail, and coordination with a variety of stakeholders.</p><p>Ability to work with affected individuals with empathy, sensitivity and a victim-centred approach;</p><p>Knowledge and understanding of IOM’s institutional approach on PSEAH and Ethics and related strategies, policies, rules and regulations; and,</p><p>Ability to work with and maintain strict confidentiality, when necessary.</p><p> </p><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Law, International Relations, Psychology, Social Sciences, Development Studies and Planning or a related field from an accredited academic institution with five years of relevant professional experience; or University degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>Professional experience in the fields of sexual exploitation and abuse, sexual harassment, protection, child protection, gender-based violence, accountability to affected populations (AAP), gender mainstreaming and/or humanitarian affairs;</li><li>Experience in management of sexual exploitation and abuse, sexual harassment, child protection or gender-based violence cases;</li><li>Proven coordination experience within the UN system and amongst interagency partners, including governments, non-governmental organizations (NGOs), and communities;</li><li>Experience in developing and facilitating trainings, in particular capacity-building, and communication materials to promote behavior change;</li><li>Experience undertaking risk assessments, in coordination with relevant offices, communities, partners, and UN and other key stakeholders;</li><li>Experience in proposal development and the creation of standard operating procedures and tools; and,</li><li>Experience in mainstreaming PSEAH, gender-based violence, child protection, protection, gender or accountability to affected populations.</li></ul><h2>Skills</h2><ul><li>Demonstrated ability to work across a wide variety of sectors/teams on cross-cutting themes;</li><li>Good written and oral communication skills, effective in representation and liaison with external partners;</li><li>Ability to organize work, work independently and prioritize work under pressure, coordinate multiple tasks, maintain attention to detail, and coordination with a variety of stakeholders.</li><li>Ability to work with affected individuals with empathy, sensitivity and a victim-centred approach;</li><li>Knowledge and understanding of IOM s institutional approach on PSEAH and Ethics and related strategies, policies, rules and regulations; and,</li><li>Ability to work with and maintain strict confidentiality, when necessary.</li></ul><h2>Languages</h2><ul><li>For this position, fluency in English is required (oral and written).</li><li>Working knowledge of Arabic, French or Spanish is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 2</h2><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 2</h2><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>
<h2 class="h5">Job description</h2>
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<p><b>Deadline for Applications</b></p><br><br><br><br><br><br><br><br>August 4, 2026<p><b>Grade</b></p><br>NOA<p><b>Staff Member / Affiliate Type</b></p><br><br><br><br><br><br><br><br>National Professional Officer<p><b>Reason</b></p><br>Temporary > Temporary Assignment/ Appointment<p><b>Hardship Level</b></p><br><br><br><br><br><br><br><br>D<p><b>Family Type</b></p><br><br><br><br><br><br><br><br>Non Family<span><span><span><span><span><span><span><span><span><p></p><p></p></span></span></span></span></span></span></span></span></span><p><b>Residential location (if applicable)</b></p><br><br><br><br><br><br><br><br><p><b>Target Start Date</b></p><br><br><br><br><br><br><br><br>2026-08-01<p><b>Target End Date</b></p><br><br><br><br><br><br><br><br>2026-12-31<p><b>Standard Job Description</b></p><br><p>Assistant Community-Based Protection Officer<br>Organizational Setting and Work Relationships<br>The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer, Community-Based Protection Officer, or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit, and in coordination with other UNHCR staff, government, NGO partners and other stakeholders, the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves, their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards, operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office, building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning, programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.</p><br><p><br>All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.</p><br><p><br>Duties<br>- Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities, using an AGD approach.<br>- Through relationships with PoC and network of partners stay abreast of political, social, economic and cultural developments that have an impact on the protection environment and provide advice to senior management.<br>- Ensure that the perspectives, capacities, needs and resources of the PoC are reflected in the protection strategy, planning processes and operations plan addressing the specific protection needs of women and men, children, youth and older persons, persons with disabilities, and marginalized groups.<br>- Support a consultative process with government counterparts at local levels, partners and PoC to develop and implement integrated strategies that address the key protection priorities, including, for example, child protection, education and GBV, and solutions approaches.<br>- Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.<br>- Support the design, implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.<br>- Support communities in establishing representation and coordination structures<br>- Promote confidence building and conflict resolution among PoC, authorities and host communities.<br>- Maintain protection presence through regular field missions and reports, making direct contact with PoC, host communities, local authorities and partners. In operations applying the humanitarian cluster system, contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.<br>- Support the Operation's work to fully integrate the protection strategy into the Country Operations Plan, the UN Development and Assistance Framework (UNDAF), the Humanitarian Country Team's common humanitarian action plan where applicable.<br>- Contribute to the Protection team's information management component which: provides disaggregated data on PoC and their problems; researches, collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.<br>- Support the inclusion of participatory, community-based protection and AGD approaches in strategies and plans in the Country Operation.<br>- Support community understanding of UNHCR's commitment to deliver on accountability and quality assurance in its response.<br>- Support PoC to develop structures that enhance their participation and protection.<br>- Contribute to the design of project submissions and the budget for endorsement by the supervisor.<br>- Intervene with authorities on community-based protection issues.<br>- Negotiate with local counterparts, partners and PoC.</p><br><p>- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).<br>- Perform other related duties as required.<br>Minimum Qualifications</p><br><p>Years of Experience / Degree Level<br>For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree<br>Field(s) of Education<br>International Development, Cultural Studies, Human Rights,<br>International Social Work, Social Science, Political Science,<br>Anthropology, International Law</p><br><p>or other relevant field.</p><br><p><br>Certificates and/or Licenses<br>Not specified<br>Relevant Job Experience<br>Essential<br>Some professional working experience.in the areas of community services, social work (e.g., gender, GBV programs, women's empowerment and protection, work with refugees) or/and human rights or related tasks in government, NGO or international organisation.<br>Desirable<br>Proven communication skills, both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection, particularly GBV prevention and response, child protection, education, gender equality, and the application of the Age, Gender and Diversity Policy.<br>Functional Skills<br>PR-Refugee Protection Principles and Framework<br>IT-Computer Literacy<br>DM-Database Management<br>PR-Coordination in Forced Displacement situations<br>PR-Child Protection Prevention and Response Programming<br>PR-Gender Equality<br>PR-Age, Gender and Diversity (AGD)<br>PR-Gender Based Violence (GBV) prevention programming<br>PR-Gender Based Violence (GBV) response programming<br>(Functional Skills marked with an asterisk* are essential)<br>Language Requirements<br>For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.<br>For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.<br>For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.</p><br><p><br>All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.<br>As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.</p><br><p><br>This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.</p><br><p><b>Desired Candidate Profile</b></p><br><br><br><br><br><br><br><br>a. Operational Context:<br>After more than three decades of political turmoil and armed conflict that profoundly affected its population, Iraq is gradually emerging into a period of relative stability. The country is making progress towards sustainable development, including efforts to resolve protracted displacement. Iraq continues to host significant numbers of refugees and asylum-seekers and pursues an inclusive policy that enables their access to national services. Despite these advances, substantial humanitarian and development needs persist.<br>As of the end of 2025, Iraq generously hosts more than 348,600 refugees and asylum-seekers, of whom 88 per cent are Syrian nationals. Approximately 80 per cent of this population resides in the Kurdistan Region of Iraq (KRI). While most refugees and asylum-seekers live in urban and peri-urban areas, around 30 per cent continue to reside in nine refugee camps nationwide. Iraq also continues to have large numbers of internally displaced people (IDPs), including some 102,000 IDPs who live in IDP camps. <br>In this evolving context, UNHCR in Iraq has transitioned from a humanitarian response to an approach that increasingly supports development-oriented solutions. UNHCR works closely with the Government of Iraq and partners to support refugees and asylum-seekers in accessing protection, public services such as education and healthcare, and economic opportunities, while also advancing durable solutions for both refugees and IDPs. <br>Accordingly, UNHCR’s Multi-Year Strategy (2025–2029) envisions that forcibly displaced populations in Iraq will have enhanced access to legal protection, inclusive and quality basic and protection services within national systems and improved economic opportunities.<br>b. Desired Candidate Profile:<br>- Strong interpersonal and communication skills are essential for this role, as the incumbent will be expected to build trust and maintain effective relationships with refugee communities, often in complex and sensitive environments.<br>- Demonstrated experience in engaging with a wide range of stakeholders, including humanitarian/development partners, government authorities, and community representatives is crucial to ensure coordinated and inclusive protection responses.<br>- The ability to monitor, assess, and interpret protection trends and risks is vital. The incumbent should be capable of synthesizing complex information and translating it into concise reports and actionable recommendations. A proactive approach to identifying protection gaps and proposing practical, context-appropriate solutions is key to success in this position.<br>- In addition, strong managerial competencies are required, particularly in leading teams, coordination of protection activities, and ensuring accountability. <br>- Experience in designing and delivering training or capacity-building initiatives for staff and partners is also highly desirable, as it contributes to strengthening the overall protection response and sustainability of interventions.<br>c. Instructions for applicants:<br>- When completing the application, candidates are required to list all of their language skills – including their mother tongue. The three broad levels are A1/A2 ("Basic User"), B1/B2 ("Independent User"), and C1/C2 ("Proficient User").<br>- Shortlisted candidates might be required to undergo a written test. <br>- Female candidates are strongly encouraged to apply.<br>Kurdish Language is required.<p><b>Functional Clearance</b></p><br><br><br><br><br><br><br><br>This position doesn't require a functional clearance<u><b><b>Required languages (expected Overall ability is at least B2 level)</b></b></u><br><br><br><br><br><br><br>English<p>,</p><br><p>,</p><br><u><b><b>Desired languages</b></b></u><br><br><br><br><br><br><br>Arabic<p>,</p><br>Kurdish<p>,</p><br><p><b>Additional Qualifications</b></p><br><br><br><br><br><br><br><br><p><i>Skills</i></p><br>DM-Database Management, IT-Computer Literacy, PR-Age, Gender and Diversity (AGD), PR-Child Protection Prevention and Response Programming, PR-Coordination in Forced Displacement situations, PR-Gender Based Violence (GBV) prevention programming, PR-Gender Based Violence (GBV) response programming, PR-Gender Equality, PR-Refugee Protection Principles and Framework<p><i>Education</i></p><br>Bachelor of Arts: Anthropology, Bachelor of Arts: Cultural Studies, Bachelor of Arts: Human Rights, Bachelor of Arts: International Development, Bachelor of Arts: International Law, Bachelor of Arts: International Social Work, Bachelor of Arts: Political Science, Bachelor of Arts: Social Science<p><i>Certifications</i></p><br><p><i>Work Experience</i></p><br><br><br><br><br><br><br><br><p><b>UNHCR Salary Calculator</b></p><br><br><br><br><br><br><br><br><p><span><span><span><span>https://icsc.un.org/Home/SalaryScales</span></span></span></span></p><br><p><b>Other information</b></p><br><br><br><br><br><br><br><br> </div>