Information Systems Jobs in Iraq
985 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>MedSSI Administrative Assistant - UDS Coordinator<br><br>Job Posting Description<br><p><b>Belong, Connect, Grow, with KBR! </b></p><br><br><br><p><b>Program Summary</b></p><br><br><p>The Diplomatic Platform Support Services (DiPSS) works in support of the Department of State to provide medical support services. The primary scope of this program is to execute medical support services at the United States Embassy and adjacent facilities in the Middle East.</p><br><br><p><b>Job Summary</b></p><br><br><br><p>The Administrative Assistant - UDS Coordinator responsibilities may be unique to a specific function or department such as Procurement or Engineering but are mainly administrative in nature.</p><br><br><br><p><b>Roles and Responsibilities </b></p><br><br><ul><li>Serve as Client point of contact regarding UDS concerns.</li><li>Manage UDS Schedule specifically on updates with additional donors and cancelations</li><li>Respond to donor and process prescription</li><li>Filing UDS scanned Rapid /Coc Form</li><li>Upload Donors data for processing specimen result</li><li>MRO point of contact between donors</li><li>Submit prescription Rapid/COC form to MRO</li><li>Notify client on DER assist with Non-Negative Medical Review</li><li>Delivering Specimen result</li><li>Prepare end of the month collection Report</li><li>Routine logistical support tasks such as receiving material and routing it to a responsible party.</li><li>Coordinates and implements office services, interprets and communicates operating policies.</li><li>Analyzes Health unit operating practices such as record keeping systems, forms control, office layout, and creating new systems or revising established procedures.</li><li>Locates and compiles information and formats reports, graphs, tables, records and other sources of information on excel.</li><li>Assembles and categorizes facts and figures for written computation and calculations.</li><li>Uses various software applications, such as spreadsheets to manipulate and/or format data and/or reports.</li><li>Identifies “close calls” and/or safety concerns to supervisory personnel.</li><li>Reviews and answers correspondence</li><li>Coordinates collection and preparation of operating reports such as time and attendance, terminations, and budget expenditures</li><li>Answers calls, schedules appointments, greets patients, and organizes files.</li><li>Updates and maintains patient charts</li><li>Monitors radio communication and internet communication.</li><li>Assists with the managing the day-to-day activities and prioritizing tasks.</li><li>Attends and participates in a variety of meetings and task force groups to improve quality and outcomes, communicate issues, obtain approvals, resolve problems and maintain specific level of knowledge pertaining to new developments, new task efforts, and new policy requirements.</li><li>Complies with all applicable standards and guidelines.</li><li>Operates personal computer to access e-mail, electronic calendars, and other basic office support software.</li><li>Preparing administrative correspondence and reports as required.</li><li>Other duties as assigned.</li></ul><br><p><b>Basic Qualifications </b></p><br><br><ul><li>Minimum of 3 years work experience in administration field. Some medical administration experience preferred.</li><li>Experience working with unit operating practices, such as record keeping systems</li><li>Ability to work both independently and to work positively within a team environment maintaining professionalism.</li><li>Proficiency with computer and common office equipment, as well as with MS Office products required.</li><li>Ability to adapt to sudden changes and flexibility in work requirements to include potential shift changes based on operational needs and/or command priorities.</li><li>Strong problem-<span>s</span>ol<span>v</span>ing <span>sk</span>il<span>l</span>s to re<span>se</span>ar<span>c</span>h and re<span>s</span>ol<span>v</span>e inquiri<span>e</span>s and re<span>s</span>p<span>o</span>nd in a ti<span>m</span>e<span>l</span>y <span>m</span>anner.</li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li>Ability to work well with <span>s</span>enior <span>m</span>anage<span>m</span>ent and a<span>c</span>ro<span>s</span>s fu<span>nct</span>ions to a<span>chi</span>e<span>v</span>e bu<span>s</span>ine<span>s</span>s obje<span>c</span>ti<span>v</span>es.</li><li>Self-<span>s</span>tarter who is a<span>c</span>ti<span>o</span>n oriented <span>a</span>nd po<span>ss</span>e<span>ss</span>es a <span>s</span>trong <span>s</span>en<span>s</span>e of ur<span>g</span>en<span>c</span>y.</li></ul><br><br><br><br><p>Belong, Connect and Grow at KBR<br>At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together. </p><br><br><br><p>KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.</p><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p><b><span><span><span>T</span></span></span></b><span><span><span>o Extend after sales support of clinical products, exhibit product expertise during customer support and clinical training. Provide applications production support by simulating a fast-paced environment.</span></span></span></p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><ul>
<li><span><span><span><span><span>Provide input into the preparation and consolidation of the department’s budget, monitor financial performance during the year and identify areas of unsatisfactory performance (if any), and recommend mitigating actions.</span></span></span></span></span></li>
<li><span><span><span><span><span>Implement project management, initial setup & templates configuration, user training, and setting up numerous interfaces leading to Go-Live.</span></span></span></span></span></li>
<li><span><span><span><span><span>Provide technical support to primarily the clinical staff (physicians, Nurses and Allied Health) in the use of the Clinical program.</span></span></span></span></span></li>
<li><span><span><span><span><span>Train and assist with technology related initiatives for primarily the clinical team.</span></span></span></span></span></li>
<li><span><span><span><span><span>Act as a liaison between the end user, Technology team and outside vendors.</span></span></span></span></span></li>
<li><span><span><span><span>Act as a Subject Matter Expert (SME) for the Clinical system of choice.</span></span></span></span></li>
</ul>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><ul>
<li><span><span><span><span>Where applicable apply international quality and accreditation standards for testing and validation of clinical and allied health programs.</span></span></span></span></li>
<li><span><span><span><span><span>Contribute to the development and execution of the department’s short to mid-term plans to ensure alignment with the division’s strategic priorities and contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial objectives.</span></span></span></span></span></li>
<li><span><span><span><span><span>Monitor, control and report key performance indicators related to the department, to track performance and recommend corrective actions.</span></span></span></span></span></li>
</ul>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>• Strong Knowledge of the IT industry </p><br>
<p>• Direct experience managing different modules in the healthcare systems.</p><br>
<p>• Knowledge of clinical Applications and communication technology.</p><br>
<p>• Experience in system architecture may be advantageous.</p><br>
<p>• Excellent technical, analytical, and project management skills.</p><br>
<p>• Strong communication and interpersonal skills.</p><br>
<p>• Good leadership and motivational skills.</p><br>
<p>• Experience in modelling and graphic representations.</p><br>
<p>• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p><span><span><span>Minimum 8 years of experience (required)</span></span></span></p><br>
<p><span><span><span>Minimum 4 years in GCC (preferred)</span></span></span></p><br>
<br><br><u><b>Competencies</b></u>
<br>Resilience<br>AI Fluency<br>Quality<br>Leadership<br>Build High-Performing Teams<br>Agility<br>Provide Direction<br>Data Management and Analytics L3<br>Healthcare Data Security Frameworks L3<br>Ad Hoc Reporting L3<br>Health Information Systems Integration L3<br>Digital Strategy Management L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Information Technology<br><br><br><br>
</div>
<p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>ROLE PURPOSE:</b> Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>EDUCATION QUALIFICATION AND EXPERIENC</b>E: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Conduct thorough testing of software applications (web and mobile) to ensure compliance with quality standards, Record test results.<br> Develop and execute comprehensive test plans, test cases, and test scripts to validate functionality, performance, and usability.<br> Identify, document, and report software defects; collaborate with developers to ensure timely resolution.<br> Perform regression testing to confirm that resolved issues remain fixed in subsequent releases.<br> Provide constructive feedback to improve overall software quality and user experience.<br> Collaborate with cross-functional teams (development, system administration, product management) to resolve technical challenges during the software development lifecycle.<br> Manage and prioritize incidents requiring specialized technical expertise based on business impact and severity Bachelor’s degree in computer science, Engineering, or related field, or equivalent work experience.<br> Minimum 1 year of experience in software quality assurance and testing methodologies.<br> Proven experience with web and mobile application testing.<br> Familiarity with Agile development methodologies and tools (e.<br>g., Jira, Scrum) is a plus.<br> Good understanding of software QA methodologies, tools, and processes.<br> For example manual testing, automated testing.<br> Experience with test automation frameworks and scripting languages (e.<br>g., Python, Shell) is a plus.<br> Proficiency in troubleshooting and diagnosing technical issues</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs & promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report & Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Purpose of the Job
<br></span><p><span><span><span>The Freight Operation Manager will provide customer management teams with best solution that can increase the product revenues and profit at the same time enhance freight product operations service, efficiency and reduce direct and indirect cost. As a Freight Operation manager at Aramex, you will be the primary point of contact for clients regarding freight inquiries. the role is pivotal in maintaining strong client relationships, while also delivering tailored freight solutions to meet their specific needs. You will play a crucial part in procuring competitive rates, managing shipments from start to finish, and supporting the sales team in securing new business opportunities</span></span></span><span><span><span><span><span>.</span></span></span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li>Cultivate and nurture strong relationships with clients to foster loyalty and retention.</li>
<li>Negotiate competitive rates with carriers, agents, and offices to secure the best and lowest pricing for clients.</li>
<li>Exceed overall freight targets for assigned customers through proactive management and strategic initiatives.</li>
<li>Provide the Station Manager and the CMT with effective market data. This may include information about the competition, upcoming projects, product statistics and product profitability reports, etc. </li>
<li>Conduct training for CMTs and other department new hires when needed to improve the products awareness within country and ensure they CMT are selling the product effectively.</li>
<li>Identify employees with high potential and propose career development plan.</li>
<li>Facilitate the communication between the CMTs and Operations teams. </li>
<li>Help the CMT resolve any operational related problem </li>
<li>Share the updated sales and pricing list with CMTs and ensure CMTs are abiding with the list </li>
<li>Assist the CMTs and operations with shipments that need special shipping requirements </li>
<li>Help the CMT resolve any operational related problem </li>
<li>Report the status of the product to the country manager on monthly basis </li>
<li>Visit customers with CMTs on regular basis and offer solutions for their special projects </li>
<li>Participate in product exhibitions where his potential customers visiting or participating </li>
<li>Approve Amendment Request Notice (ARNs) </li>
<li>Provide CMTs with Rates for tenders </li>
<li>Support the CMTs in customizing customers offers when needed </li>
<li>Communicate to the teams/ customers new campaigns </li>
<li>Share the special discounts rates with CMTs </li>
<li>Adhere to company HSSE, compliance and sustainability corporate policies and standards <br> </li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in supply chain management, Logistics, Business Administration, International Business, or a related field is often preferred.</span></span></span></li>
<li><span><span><span>3-5 years of relevant experience in the air freight forwarding industry, with a strong understanding of global trade lanes.</span></span></span></li>
<li><span><span><span>Proven experience in customer service and managing key business clients.</span></span></span></li>
<li><span><span><span>Familiarity with CargoWise is preferred.</span></span></span></li>
<li><span><span><span>Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.</span></span></span></li>
<li><span><span><span>Excellent written communication skills.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Interpersonal Skills<br>Team Collaboration<br>Adaptability<br>Resilience<br>Problem Solving<br>Leadership Skills<br>Time Management<br>Decision Making<br>Negotiation Skills<br>Coaching<br>Problem Solving And Critical Thinking<br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Issue Resolution & Support: Handle and resolve customer inquiries and transaction-related issues efficiently to minimize service disruptions and ensure a seamless experience.<br> End-to-End Case Management: Process, track, and manage customer cases through multiple communication channels and ticketing systems, maintaining accurate records for auditing purposes.<br> System Operations: Utilize internal operational systems and core platforms to manage customer requests and resolve technical or transactional issues.<br> Reporting & Analysis: Prepare and analyze operational reports to monitor performance, identify trends, and support data-driven d Education: Bachelor's degree.<br> Experience: Minimum 1 year of experience in operations, preferably financial services.<br> Experience in related operations sectors like (Banking, FinTech, E-Payment, ISP, E-Commers ).<br> Excellent verbal and written communication skills in both English and Arabic.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Key Responsibilities:</strong></p>
<ul>
<li>Performing technical product demonstrations.</li>
<li>Understanding customer needs.</li>
<li>Designing solutions.</li>
<li>Solving technical challenges.</li>
<li>Building demo collateral.</li>
<li>Experience working in / with business SaaS technology</li>
<li>Computer Science, or Information Systems degree</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>Quick on their feet</li>
<li>Comfortable with ambiguity and complexity</li>
<li>Flexible and patient, with an "all hands on deck" attitude</li>
<li>Comfortable with giving and receiving constructive feedback for the benefit of the team.</li>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Job Title:</strong> Business Solutions Consultant</p>
<p><strong>Experience:</strong> 3-5 Years</p>
<p><strong>Work Location:</strong> Baghdad (Remote)</p><p></p></section>
<p>The UH-60 Aircraft Mechanic AM-II performs the full range of military tactical aircraft maintenance and maintains repairs and troubleshoots malfunctions in aircraft structure, landing gear, flight surfaces and controls, anti-icing, pneudraulic, engines, auxiliary power unit, and ventilation and heating systems. Remove and install aircraft subsystem assemblies and components such as engines, rotors, transmissions, mechanical flight controls and their components. Service and lubricate aircraft and subsystems. Safely prepare aircraft for inspections and maintenance checks and services. Perform scheduled inspections and assist in performing special inspections. Perform limited maintenance operational checks and diagnoses and troubleshoots aircraft systems using special tools and test equipment as required. Use and perform operator maintenance on tools, special tools and aircraft ground support equipment. Apply comprehensive technical expertise to solve moderate to complex problems by interpreting technical documentation such as aircraft Technical Manuals, Maintenance Information and Action Messages and all technical guidance provided through government official representatives. Maintain and repair aircraft components including but not limited to flight controls, engines, hydraulics, pneumatics, fuel systems, and mechanical components. Apply technical knowledge of airframe and power plant systems in determining equipment malfunctions and use required expertise in restoring equipment condition and or operation. Participate in maintenance test flights and operation checks as required. Perform other duties as requested.</p><p>Knowledge & Skills Thorough knowledge of aircraft mechanical component troubleshooting, repair procedures and replacement of parts. Broad knowledge of aircraft sheet metal/structural modifications and repair. Basic knowledge of electrical theory and a thorough knowledge of aircraft unique tools such as test equipment, torque wrenches, dial indicators, micrometers, sheet metal brakes and sheers. Working knowledge of technical publications and Logistics Information Systems. Able to prioritize workloads to maintain schedules on assigned projects and may be required to lead teams through more complex aircraft relevant tasks. Participate in maintenance test flights and operation checks as required. Possess the level of experience to inspect all required aeronautical type maintenance to be performed by Mechanics. The incumbent receives technical guidance, as required, from supervisor or higher-level technician, will occasionally be required to lead teams through more complex aircraft relevant tasks, and may be required to make entries in aircraft logs and records.</p><p>Physical Requirements/Working Environment Must be able to walk and stand on level and/or inclined surfaces for extended periods throughout the day. Must be able to climb stairs, ramps, ladders, and work stands. Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders. May be required to lift heavy objects whose weight may exceed 50 pounds. Must be able to type using a standard keyboard to communicate through e-mail and various software applications. Will handle dirty parts and lubricants. Will be required to wear proper Personal Protective Equipment (PPE). Must be able to pass a Respirator Physical and Fit Test May be required to operate power vehicles, machinery, hand tools, ground support equipment, forklift, etc. Must be able to lift/push/pull minimum of 50 pounds. May work in maintenance shop or outside. Must be able to work in a shop where the environment is drafty, noisy, and dirty. May be exposed to extreme noise from operating equipment. May be exposed to electrical shock hazards or work near moving mechanical parts or vehicles. May be expected to work in austere environments and all-weather conditions.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent required.</li><li>Three (3) or more years aviation maintenance experience within the past five (5) years on the (MDS) -UH60. OR FAA A&P license AND Two (2) years of aviation maintenance experience within the past Five (5) years on the (MDS)- UH60.</li><li>U.S. military technical school or specialized training course is desired, certification of education level is required.</li><li>Must be in possession of a Valid U.S. Passport valid for 2 years at the time of hiring and be able to travel internationally.</li><li>Must be able to obtain and maintain facility Public Trust NAC-I. "Note: US Citizenship is required for facility Public Trust NAC-I at this work location".</li><li>Must be able to clear CENTCOM MOD Physicals requirements for deployment training (Will be required to attend CRC (DIDC).</li><li>Must be able to obtain Iraq Visa.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overseeing and coordinating all aspects of Microwave network operations, Manage teams, vendors, & sub-contractors, and budgets ensuring that due diligence and optimal risk mitigation is achieved as well as the maximum quality and peak performance and reliability of all Microwave networks, Under close supervising the day-to-day operations for the Technical Operations and managed service supplier teams to ensure all type of service disruptions, and uphold corporate's quality standards in support of the business goal.</p> <p> 1. Providing leadership and mentorship to the TMO team, Under close supervising the day-to-day operations for the Technical Operations team, ensuring adherence to quality standards.</p> <p>2. Manage and optimize Microwave Networks (Multi vendor), Ensure customer incidents and outages assigned are successfully and quickly resolved, diffused, or escalated</p> <p>3. Coordinate Microwave & SDH maintenance and change related activities in cooperation with the MS vendor, on-ground teams, and organize scheduled and planned CR routines.</p> <p>4. Controlling and managing operations project budgets to ensure financial efficiency. And drive business case creation, revenue modelling, and CAPEX/OPEX projections for variant tasks and projects.</p> <p>5. Liaise with Procurement, engineering, legal, and financial audit teams to ensure end-to-end solution readiness and compliance, Lead multi-vendor frameworks and negotiations, project delivery assurance, and technical compliance.</p> <p>6. Actively adhere to the Code of policies, procedures and processes to ensure the highest standards are maintained,. Provide leadership in all fiber technical issues; ensure employees are aware of business compliance requirements.</p> <p>7. Drive the vendor management for the designated vendor group mainly on the Huawei Managed service models, monitor performance, develop relationships with key contacts (internally and externally) and hold regular feedback meetings with these stakeholders</p> <p>8. Governing & maintain existing databases, files, and records for purposes of network design, fiber optimization, and relocation of fiber facilities.</p> <p>9. Develop and maintain vendor management scorecards & risk plans for the designated vendor group as per procedure. </p> <p>10. Collaborate with engineering teams to plan the expansion, upgrade, and optimization of the Microwave network (Mainly Huawei and Nokia MW). </p> <p>11. Manage deployment vendors/contractors deliverables and assist with quality assurance and Conduct a certification testing of the new links and equipment, accurately document measurements and placement,</p> <p>12. Conduct feasibility studies, evaluate network capacity, and identify areas for network improvement.</p> <p>13. Performing a routine network checks periodically, Testing signal strength across all elements of the network, Ensure maximum quality and peak performance and reliability of all fiber optic equipment, Report all testing documentation to the direct supervisor.</p> <p> </p> <ul> <li> Bachelor degree (Telecommunication Engineering/Information Engineering/Network Engineering/ Electrical Engineering) </li> <li> Deep understanding of Operational Technology (OT) systems</li> <li> CCNA & PMP or similar certificate will be a big added value</li> <li> Microsoft Office Programs (Mainly Excel, PowerPont, & VISIO)</li> <li> GIS Systems (Google Earth (.kmz), MS Streets & Trips, MapInfo)</li> </ul> <p> <br> </p> <p> <strong>Behavioural Competencies:</strong> </p> <p> <br> </p> <ul> <li> Delivering Results & Fostering Ownership</li> <li> Building Customer Value</li> <li> Networking & Influencing Collaboratively</li> <li> Leading Teams</li> <li> Shaping Strategy</li> <li> Driving Change</li> </ul> <p> </p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <ul> <li> Network Monitoring</li> <li> Service Operations Centre (SOC)</li> <li> Performance Management & Reporting</li> <li> Troubleshooting & Technical Problem Solving</li> </ul> <p> </p> <p> <br> </p> <p> </p></div></section>
<p>The Chief Engineer will be based at one of the Amentum sites in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. The Chief Engineer is responsible for all water purification, water storage, water distribution and wastewater treatments, as well as generators, and associated power generation, transmission and distribution equipment. The Chief Engineer is also responsible for the safe operation and maintenance of power plants, generators, compressors, air conditioning systems, etc., and operates industrial machinery and equipment in various forms.</p><p>DUTIES:</p><ul><li>Responsible for maintaining a safe workplace and ensuring safety is the highest priority in the workplace.</li><li>Comply with all Environmental & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li><li>Responsible for managing, monitoring and tracking physical plant and building operations services.</li><li>Supervise and oversee the operations of the water and wastewater treatment plants to include all water quality laboratory, pumping, filtering, piping and control systems.</li><li>Ensure the viability, availability and safety of water treatment and waste distribution systems.</li><li>Maintain water well operations and water storage systems.</li><li>Manage water treatment waste stream to contractual standards.</li><li>Oversee the:</li><ul><li>Prime power and water/wastewater treatment programs;</li><li>Operation, calibration, diagnostics, troubleshooting and repairs to all mechanical, electrical equipment systems and electrical/pneumatic control systems.</li><li>Preventative maintenance, condition monitoring, repair, installation and modernization of all power generation, transmission and distribution equipment on site; and</li><li>Support of prime power generators made by Caterpillar, Cummins, Perkins, FG Wilson and other manufacturers, with outputs ranging from 20KW up to 160KW.</li></ul><li>Provide daily guidance and direction to supervisors, operators, mechanics and technicians.</li><li>Perform scheduled and unscheduled inspections.</li><li>Report any malfunctions or lack of compliance with SOW to the Chief Engineer.</li><li>Assist in developing the SOW when requested, including diagrams and specifications in compliance with Overseas Building Operations (OBO), Environmental Protection Agency (EPA), Occupational Safety and Health Administration (OSHA) and National electric Code (NEC) standards.</li><li>Maintain effective, timely and respectful communication and interaction with other employees and managers and support other organizations.</li><li>Perform administrative tasks including ordering material, inventorying and scheduling work.</li><li>Manage logistics, stock levels and workflow processes.</li><li>Collect, analyze and summarize data for report preparation and submit written reports.</li><li>Maintain appropriate technical library and record keeping, which documents all procedures necessary to accomplish assigned responsibilities.</li><li>Responsible for facility custodianship of work area and management of tools, equipment and spare parts.</li><li>Take initiative to analyze situations and make frequent technical decisions based on specifications, safety and electrical codes.</li><li>Evaluate operational effectiveness and develop/maintain effective operational control mechanisms.</li><li>Responsible for allocating and managing staff resources according to changing needs</li><li>Identify problem areas and respond to mission requirements to perform task order requirements.</li><li>Plan and manage projects.</li><li>Control resources; monitor staff proficiency and qualifications; monitor the locations and activities of assets; and coordinate the flow of information to and from O&M staff and USG representatives.</li><li>Resolve physical plant and building operations issues.</li><li>Provide professional engineering guidance for all future work and technical proposals and will be responsible for drafting and presenting reports and analysis of system performance and recommendations for improvement.</li><li>Interpret all architectural, civil, structural, mechanical, electrical, plumbing, and fire system diagrams or drawings for large facilities.</li><li>Continually interface with Department of State Facility Management personnel in order to coordinate the work being completed on the equipment systems within the Utilities section and brief the customer during meetings and site surveys.</li><li>Perform additional duties and projects as assigned.</li></ul><p>REQUIRED:</p><ul><li>Minimum Acceptable Experience Level:</li><ul><li>Five (5) or more years supervisory experience in physical plant and building operations, including power plants for large facilities.</li></ul><li><br></li><li><br></li><li>Language Skills: Strong, professional, oral and written English communication skills.</li><li>Medical: Favorable passage of a drug screen and physical examination.</li></ul><p>DESIRED:</p><ul><li>Degree in Electrical or Mechanical Engineering.</li><li>Relevant overseas physical plant and building operations experience.</li><li>Previous out of home country experience is highly desirable and previous work experience in harsh environmental conditions is a plus.</li><li>Experience working with Amentum.</li></ul><p>OTHER KNOWLEDGE, SKILLS AND ABILITIES:</p><ul><li>Knowledge of principles and processes involved in operating and supporting power generation, transition, and distribution as well as water and wastewater treatment functions at an overseas facility.</li><li>Experience providing excellent customer services.</li><li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Ability to become an active and functioning member of a team.</li><li>Must have the ability to be innovative and be an agent for change.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Under the supervision of the Deputy Representative, Programmes, the Planning,Monitoring & Evaluation Specialist (PME) will coordinate the planning, monitoring, evaluation and reporting functions for the Country Programme and support child rights monitoring in the country, in close collaboration with the various teams in the countryand field offices, and relevant external partners.</p>
<p>To ensure that the UNICEF Country Office has useful, valid and reliable information on</p>
<ul>
<li>the situation of children s and women s rights;</li>
<li>the performance of UNICEF-supported programmes including their relevance,efficiency, effectiveness, and sustainability, and in emergency contexts, their coverage,coordination and coherence.</li>
</ul>
<p>To ensure that the UNICEF Country Office has strategic and workplans in place thataddress key child rights deprivations and prioritized systems bottlenecks, including witha gender lens, and meets organizational standards.</p>
<p>To work within the UN country team to support UNCT goals for delivering valid andreliable information on the attainment of the SDGs and other goals, and on theperformance of UN-supported programmes.</p>
<p>To assist in the establishment of monitoring and evaluation tools which enhancepartnership between the UNCT, government and other key players to collectively trackprogress on SDGs and other international commitment for children, including with agender lens.</p>
<p>To assist in the development of national capacities for child rights monitoring in thecountry, and planning, monitoring, evaluation and research, with special attention to theinterest, concern and participation of government, community, and civil societystakeholders.</p>
<p>To provide oversight for evaluation functions in the office, helping build nationalcapacities for evaluation and conducting strategic evaluations of UNICEF cooperation inIraq.</p>
<p><strong>Summary of key functions/accountabilities:</strong></p>
<ol>
<li>Programme planning</li>
<li>Situation Monitoring and Assessment</li>
<li>Integrated Monitoring, Evaluation & Research</li>
<li>Programme Performance Monitoring and Reporting</li>
<li>Evaluation</li>
<li>Planning, Monitoring and evaluation Capacity Building</li>
<li>Contribution management and budget planning</li>
<li>Partnership Management and HACT assurance</li>
<li>Coordination and Networking</li>
</ol></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Minimum requirements:</strong></p>
<ul>
<li>Education: Master or equivalent (Advanced University Degree) in Social Science,Statistics, economics, demography, development studies, public policy, public administration, data science, international development, gender studies.</li>
<li>Work Experience: At least 5 years of relevant work experience in Programme Management, Monitoring and Evaluation, Planning, Programme planning, Results based management, Performance monitoring, Evaluation management, Research and analytics, Child rights monitoring, Budget planning, Partnership management, Programme implementation, Emergency programming.</li>
<li>Skills: Evaluation Process, Data Analysis and Interpretation, Statistical Inference, Programme Development, Team Management.</li>
<li>Language Requirements: Fluency in English and Arabic is required.</li>
</ul>
<p><strong>Desirables:</strong></p>
<ul>
<li>Language: Knowledge of another official UN language (Chinese, French, Russian or Spanish) or a local language (Kurdish)</li>
<li>National evaluation capacity building, Evaluation design, International organizations, Humanitarian crisis response, National and sub-national planning and monitoring systems</li>
<li>Relevant experience at country level, particularly in development, fragile settings and humanitarian contexts.</li>
</ul><p></p></section>
<p>About the Company</p><p>Our organization is a leading automotive service provider committed to delivering high-quality maintenance and repair solutions for hybrid and electric vehicles. Based in Iraq, we empower our team with state-of-the-art tools,a culture of safety and excellence. We value integrity, teamwork, and a proactive approach to adopting new technologies in the evolving automotive landscape.</p><p>Key Responsibilities and Duties</p><ul><li>Perform diagnostic testing and fault finding on high-voltage (HV) and low-voltage electrical systems in hybrid vehicles (EV's and HEV's) using OEM software and diagnostic instruments.</li><li>Repair, replace, and calibrate electrical components such as inverters, battery modules, DC-DC converters, power electronics, electric motors, sensors, and wiring harnesses.</li><li>Conduct routine maintenance on hybrid propulsion systems, including software updates, system health checks, and insulation resistance testing.</li><li>Interpret wiring diagrams, schematics, and service manuals to troubleshoot complex electrical issues safely and efficiently.</li><li>Ensure compliance with safety protocols for high-voltage systems, including proper lockout/tagout procedures and personal protective equipment (PPE).</li><li>Document all service activities in the maintenance management system and maintain meticulous technical records.</li><li>Stay current with industry trends, and apply new knowledge to diagnostics and repairs.</li><li>Assist with electrical system installations, retrofits, and vehicle customizations as required.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor's degree in a relevant field (Engineering, Automotive Technology, Electrical/Electronic Engineering) or equivalent practical experience.</li><li>Relevant internship or hands-on experience in hybrid/electric vehicle electrical systems is preferred.</li><li>Strong knowledge of automotive electrical theory, high-voltage safety practices, and diagnostic methodologies.</li><li>Proficiency with OEM diagnostic tools and software (e.g., OEM scan tools, VIDA, Bosch, Autel, or similar) and general automotive testing equipment.</li><li>Ability to read and interpret electrical schematics, wiring diagrams, and service manuals.</li><li>Excellent problem-solving skills, attention to detail, and analytical thinking.</li><li>Good communication and teamwork abilities; capable of explaining technical information to non-technical staff.</li><li>Willingness to work flexible hours, including occasional weekends, to meet service demands.</li><li>Location: Iraq; willingness to work in multiple sites as required.</li></ul><p>Required Skills</p><ul><li>High-voltage system safety and maintenance</li><li>Hybrid propulsion system diagnostics and repair</li><li>Electrical wiring and harness troubleshooting</li><li>Battery management systems (BMS) and energy storage concepts</li><li>Software updates, calibration, and parameter configuration</li><li>Use of diagnostic software and multimeters, oscilloscopes, and insulation testers</li><li>Schematic interpretation and fault isolation</li><li>Strong planning and organizational skills</li></ul><p>Benefits and Perks</p><ul><li>Competitive salary and performance-based incentives</li><li>Safety equipment provided</li><li>Career growth potential within a technology-forward automotive service environment</li><li>COVERAGE OF LIVING EXPENSES (ON-SITE HOME, FOOD AND WATER ETC)</li></ul><p> </p><p>Job Overview</p><p>We are seeking a dedicated and skilled hybrid car electrical mechanic to join our growing automotive team. This role focuses on the diagnosis, repair, and maintenance of electrical and electronic systems in hybrid and electric vehicles such as EV's, HEV's ensuring safety, reliability, and optimal performance. The ideal candidate is hands-on, detail-oriented, and possesses a strong foundation in automotive electrical engineering, with the ability to work collaboratively in a fast-paced, customer-focused environment.</p><p>About the Company</p><p>Our organization is a leading automotive service provider committed to delivering high-quality maintenance and repair solutions for hybrid and electric vehicles. Based in Iraq, we empower our team with state-of-the-art tools,a culture of safety and excellence. We value integrity, teamwork, and a proactive approach to adopting new technologies in the evolving automotive landscape.</p><p>Key Responsibilities and Duties</p><ul><li>Perform diagnostic testing and fault finding on high-voltage (HV) and low-voltage electrical systems in hybrid vehicles (EV's and HEV's) using OEM software and diagnostic instruments.</li><li>Repair, replace, and calibrate electrical components such as inverters, battery modules, DC-DC converters, power electronics, electric motors, sensors, and wiring harnesses.</li><li>Conduct routine maintenance on hybrid propulsion systems, including software updates, system health checks, and insulation resistance testing.</li><li>Interpret wiring diagrams, schematics, and service manuals to troubleshoot complex electrical issues safely and efficiently.</li><li>Ensure compliance with safety protocols for high-voltage systems, including proper lockout/tagout procedures and personal protective equipment (PPE).</li><li>Document all service activities in the maintenance management system and maintain meticulous technical records.</li><li>Stay current with industry trends, and apply new knowledge to diagnostics and repairs.</li><li>Assist with electrical system installations, retrofits, and vehicle customizations as required.</li></ul><p>Qualifications and Requirements</p><ul><li>Bachelor's degree in a relevant field (Engineering, Automotive Technology, Electrical/Electronic Engineering) or equivalent practical experience.</li><li>Relevant internship or hands-on experience in hybrid/electric vehicle electrical systems is preferred.</li><li>Strong knowledge of automotive electrical theory, high-voltage safety practices, and diagnostic methodologies.</li><li>Proficiency with OEM diagnostic tools and software (e.g., OEM scan tools, VIDA, Bosch, Autel, or similar) and general automotive testing equipment.</li><li>Ability to read and interpret electrical schematics, wiring diagrams, and service manuals.</li><li>Excellent problem-solving skills, attention to detail, and analytical thinking.</li><li>Good communication and teamwork abilities; capable of explaining technical information to non-technical staff.</li><li>Willingness to work flexible hours, including occasional weekends, to meet service demands.</li><li>Location: Iraq; willingness to work in multiple sites as required.</li></ul><p>Required Skills</p><ul><li>High-voltage system safety and maintenance</li><li>Hybrid propulsion system diagnostics and repair</li><li>Electrical wiring and harness troubleshooting</li><li>Battery management systems (BMS) and energy storage concepts</li><li>Software updates, calibration, and parameter configuration</li><li>Use of diagnostic software and multimeters, oscilloscopes, and insulation testers</li><li>Schematic interpretation and fault isolation</li><li>Strong planning and organizational skills</li></ul><p>Benefits and Perks</p><ul><li>Competitive salary and performance-based incentives</li><li>Safety equipment provided</li><li>Career growth potential within a technology-forward automotive service environment</li><li>COVERAGE OF LIVING EXPENSES (ON-SITE HOME, FOOD AND WATER ETC)</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><u>Tiered Approach</u></strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description </strong> </p><br> <br> <p>The UNDP Country Office administers and manages common premises and shared services on behalf of the co-located UN agencies, funds, and programs. The Common Premises Unit is established to ensure the efficient, secure, and cost-effective management of all common premises, assets, and services. The unit's objective is to provide high-quality support services to all Participating Agencies, enabling them to focus on their core mandates </p><br> <br> <p>The ICT Associate - Head of ICT Unit will provide leadership and coordination in delivering high-quality ICT services. The role requires strategic planning, infrastructure management, team supervision, and compliance with corporate ICT policies. The ICT Associate - Head of ICT Unit promotes a client-oriented approach and leads ICT support operations for CP and associated offices.</p><br> <br> <p><strong>Scope of Work </strong></p><br> <br> <p><strong>Strategic planning and project management:</strong> </p><br> <br> <ul> <li>Lead the common premises ICT team and coordinate the implementation of ICT activities and services, ensuring they align with UNDP’s operational needs and standards.</li> </ul> <br> <ul> <li>Coordinate the integration of ICT assets and systems received from UNAMI, ensuring minimal disruption and full alignment with UNDP protocols.</li> </ul> <br> <ul> <li>Oversee the decommissioning and repurposing of ICT infrastructure, ensuring proper asset documentation, labeling, and disposal according to UNDP and UN regulations.</li> </ul> <br> <ul> <li>Develop local ICT budgets, procurement forecasts, and asset management reports for internal tracking and donor reporting. </li> </ul> <br> <p><strong>Operational management and support:</strong> </p><br> <br> <br> <ul> <li>Manage local IT support operations, including helpdesk services, network availability, and end-user support for hardware and software issues.</li> <li>Supervise national CP ICT staff and contractors, delegate responsibilities, and ensure team development and performance monitoring.</li> </ul> <br> <ul> <li>Liaise with national service providers, vendors, and partners for procurement, maintenance, and service delivery of ICT-related contracts.\</li> </ul> <br> <p> <strong>Network and Security Management:</strong> </p><br> <br> <ul> <li>Work collaboratively with the UNDP ICT Team on all aspects of the common premises network and security management. This includes planning, implementing, and maintaining secure network infrastructure, monitoring network performance, and ensuring compliance with UNDP security policies and standards. </li> </ul> <br> <ul> <li>Participate in joint efforts to strengthen cybersecurity measures, monitor firewalls, and respond to security incidents.</li> </ul> <br> <p><strong>Security and risk management:</strong> </p><br> <br> <ul> <li>Ensure robust ICT security measures are implemented, monitored, and reported in compliance with UNDP policies. </li> </ul> <br> <ul> <li>Ensure business continuity planning (BCP) and disaster recovery measures are in place and tested. </li> </ul> <br> <p><strong>IT Project Coordination and Administration:</strong> </p><br> <br> <ul> <li>Support IT project work as necessary, including developing proposals and solutions for standard desktop setups and new products. </li> </ul> <br> <ul> <li>Serve as a focal point for coordination of related activities, such as monitoring or expediting computer applications or systems development projects. </li> </ul> <br> <ul> <li>Prepare standard terms of reference, process and follow up on administrative actions, and resolve issues related to project implementation (e.g., training, procurement). </li> </ul> <br> <ul> <li>Provide guidance to new/junior staff and ensure training is received for proper implementation of projects/assignments. </li> </ul> <br> <ul> <li>Occasionally supervise a team of staff for specific projects. </li> </ul> <br> <br> <p><strong>Reporting, Documentation, and Strategic Planning:</strong> </p><br> <br> <ul> <li>Draft correspondence and communications, including work plan revisions and periodic reports. </li> </ul> <br> <ul> <li>Keep abreast of developments in the field; perform benchmarking and propose new acquisitions. </li> </ul> <br> <ul> <li>Ensure proper documentation of technical tasks, service records, and infrastructure diagrams.</li> </ul> <br> <p> <strong>Financial and billing management:</strong> </p><br> <br> <ul> <li>Calculates and complies cost estimates and projected budget requirements and assists in preparation of budget and audit reports. </li> </ul> <br> <ul> <li>Assesses and evaluates costs of all services received, and provides reports as required, on cost trends and variations in the billing of all services being utilized. </li> </ul> <br> <ul> <li>Follows up on outstanding payments and recovery of charges. </li> </ul> <br> <ul> <li>Maintains electronic records of all expenditures for commercial communications of the compounds and provides this information on a regular basis. </li> </ul> <br> <p>The incumbent shall perform other duties within their functional profile, as deemed necessary, for the efficient functioning of the of the CP and the Organization. </p><br> <br> <p><strong>Institutional Arrangement</strong> </p><br> <br> <p>The ICT Associate - Head of ICT Unit will report directly to the Operations Specialist - CP. The incumbent will lead a national ICT team of the CP Unit and work in close coordination with UNDP ICT Unit, regional offices, global ICT support teams, and partner agencies. </p><br> <br> <br> <p><strong>Competencies</strong> </p><br> <br> <p><i><strong>Core</strong></i> </p><br> <br> <br> <br> <p><strong>Achieve Results:</strong> </p><br> <br> <br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work </p><br> <br> <br> <br> <p><strong>Think Innovatively:</strong> </p><br> <br> <br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking </p><br> <br> <br> <br> <p><strong>Learn Continuously:</strong> </p><br> <br> <br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning </p><br> <br> <br> <br> <p><strong>Adapt with Agility:</strong> </p><br> <br> <br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change process </p><br> <br> <br> <br> <p><strong>Act with Determination: </strong> </p><br> <br> <br> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously </p><br> <br> <br> <br> <p><strong>Engage and Partner:</strong> </p><br> <br> <br> <p>LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships </p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion:</strong> </p><br> <br> <br> <p>LEVEL 2: Facilitate conversations to bridge differences, considers in decision making </p><br> <br> <br> <br> <p><i><strong>People Management: </strong></i> <i>UNDP People Management Competencies can be found in the dedicated </i><i><u>site</u></i> </p><br> <br> <p><i><strong>Cross-Functional & Technical competencies </strong></i> </p><br> <br> <p><i><strong>Thematic Area</strong></i> </p><br> <br> <br> <p><i><strong>Name</strong></i> </p><br> <br> <br> <p><i><strong>Definition</strong></i> </p><br> <br> <br> <br> <p>Business Management </p><br> <br> <br> <p>Customer Satisfaction/Client Management </p><br> <br> <br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. </li> </ul> <br> <ul> <li>Provide inputs to the development of customer service strategy. </li> </ul> <br> <ul> <li>Look for ways to add value beyond clients' immediate requests. </li> </ul> <br> <ul> <li>Ability to anticipate client's upcoming needs and concerns. </li> </ul> <br> <br> <br> <p>Business Management </p><br> <br> <br> <p>Communication </p><br> <br> <br> <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. </li> </ul> <br> <ul> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels </li> </ul> <br> <br> <br> <p>Business Management </p><br> <br> <br> <p>Working with Evidence and Data </p><br> <br> <br> <ul> <li>Ability to inspect, cleanse, transform and model data with the goal of discovering useful information, informing conclusions and supporting decision-making. </li> </ul> <br> <br> <br> <p>Business Management </p><br> <br> <br> <p>Digital Awareness and Literacy </p><br> <br> <br> <ul> <li>Ability and inclination to rapidly adopt new technologies, either through skillfully grasping their usage or through understanding their impact and empowering others to use them as needed </li> </ul> <br> <br> <br> <p>Information Management & Technology </p><br> <br> <br> <p>IT Customer Support </p><br> <br> <br> <ul> <li>Ability to support customers on IT related issues and generate and contribute to continuous improvement processes to deliver a great user experience. Knowledge of ISO 9001 desirable. ITIL certification or similar is desirable. </li> </ul> <br> <br> <br> <p>Information Management & Technology </p><br> <br> <br> <p>User Experienceand Business Analyst </p><br> <br> <br> <ul> <li>Capacity to translate efficiently users needs into IT requirements around human-centered design </li> </ul> <br> <br> <br> <p>Information Management & Technology </p><br> <br> <br> <p>Network, Communication and Infrastructure Management </p><br> <br> <br> <ul> <li>Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premise infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable. </li> </ul> <br> <br> <br> <br> <br> <br> <br> <br> <br> <p><strong>Minimum Qualifications of the Successful NPSA</strong> </p><br> <br> <p><strong>Min. Education requirements</strong> </p><br> <br> <br> <ul> <li>Secondary education is required with formal training in IT systems, business software and/or web-based applications. </li> </ul> <br> <ul> <li>A university degree (Bachelor’s degree) in Information Technology, Information Systems, Information Management, Computer Science, Software Development or an equivalent field will be given due consideration, but it is not a requirement. </li> </ul> <br> <br> <br> <p><strong>Min. years of relevant work experience </strong> </p><br> <br> <br> <p>Minimum of 7 years (with high school diploma) or 4 years (with bachelor’s degree) of relevant working experience in development and implementation of ICT strategies, management and supervision of ICT services and teams, hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications, experience in web design and development of web-based office applications. </p><br> <br> <p>Experience working with user-centered designs and conducting user research and testing is required. </p><br> <br> <br> <br> <p><strong>Required skills </strong> </p><br> <br> <br> <ul> <li>In-depth knowledge of LAN/WAN design, routing, VLANs, VPNs, and Wi-Fi networks. </li> </ul> <br> <ul> <li>Experience with Cisco/Meraki or equivalent enterprise-class network and firewall systems. </li> </ul> <br> <ul> <li>Strong understanding of IP addressing, network segmentation, QoS, and redundancy setups. </li> </ul> <br> <ul> <li>Proficiency in using network monitoring and management platforms (e.g., Zabbix, Meraki Dashboard). </li> </ul> <br> <ul> <li>Ability to plan and implement infrastructure upgrades, failover mechanisms, and capacity management. </li> </ul> <br> </div>