وظائف مهندس مبيعات في العراق

<p>Sell Asiacell products and services, to achieve the enterprise objectives set by the management. Sell Asiacell products and services, to ensure reception of prospects new customers Follow Enterprise Sales procedures &amp; guidelines and get the required documents. Develops a trustworthy relationship with customers and ensure customer satisfaction, Achieves the sales objectives set by the management. Feedback on field expectations. Reporting daily, weekly and monthly visits and activities Arrange visits to ensure proper portfolio coverage Customer complaints management handling Manage activation tools in a professional manner to ensure accurate documents and data submission. Manage the financial payments properly and deposit the collected amounts to related departments to avoid activation suspension actions.</p><p><strong>Desired Candidate Profile</strong></p>1-3-year experience in sales Computer skills (MS Office, Email Correspondences, Programming) Good communication, problem solving, negotiation and conflict handling skills Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Technical Competencies: Performance Management &amp; Reporting Telecom Market &amp; Industry Knowledge B2B Sales Planning B2B Product / Portfolio Strategy Development Key Account Management B2B Solution Selling Performance Management &amp; Reporting

<p>Rutledge group started out in 1981 provides quality safety services to the oil &amp; gas, petrochemical, specialty chemicals, engineering and construction industries. We provide total safety management support services on site, in areas of safety H2S, HSE, training, rental of safety equipment, service and maintenance of equipment.</p><p>&nbsp;</p><p><strong>Job Description</strong></p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct well site survey for offshore, onshore installations, prepare schematics of both gas detection and breathing air cascade system, Installation of fixed-point sensors, wireless gas detection based on client well plan.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise the H2S Unit / Container installation at the site and rig up/ setting up all necessary fixed or remote gas detection systems, alarms and ensure their safety aspects.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Continuously monitor all the H2S equipment, the gas detection system and H2S alarm control panel on the site</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain, Service and Testing of all in-house and client equipment to ensure they are in ready-to-go state.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Trouble shoot, repair, test, and commission the full range of safety equipment in the field.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor and record H2S gas concentration on various activities such as Well Test Operations, Sour gas flaring, Coring, DST, TCP operations.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Gas sampling such as H2S, LEL, CO2, SO2 and other gases if and as required.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct On site H2S Safety Induction, trainings, conduct emergency safety drills and ensure personnel proficiency in usage of the Breathing Equipment.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare site specific H2S induction training if required by Client.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate safety meetings and toolbox talks.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Participate in STOP card &amp; NUHS programme</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare Contingency Plans, Emergency Response Plan, Equipment maintenance report on equipment and internal audits.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Discuss the observations and areas of improvements with onsite HSE and Company’s representatives.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct regular Simulated Drills (i.e.H2S Drills, Man Down Drill, Muster Drill as per Company’s guidelines and schedules.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Supervise the emergency situations because of H2S release, provide recommendations to handle the situations and suggest the best practice methods to work under mask to control the situations for different operations e.g. well control etc.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and submit the field Rutledge ISO reports on inspections, repairs, calibrations, testing, training records, inventories, drills etc. to Company representative and operations manager as required.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Assist in confined space entry &amp; gas testing.</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and submit the Customer Satisfaction Quality Questionnaire.</p><p><strong>Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Petroleum/Oil/Gas), Geology/Geophysics or equivalent.</p><p>·&nbsp; &nbsp; &nbsp; &nbsp; Preferable with 2-5 years working experience in the oil &amp; gas industry or petrochemical facilities.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Previous work experience as an offshore rig personnel such as electrical, drilling, mudlogging or safety is a definite advantage.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidates without prior experience but have worked in drilling well sites or petrochemical facilities are welcome to apply.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Able to stay at Client’s well sites for an extended duration.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A positive attitude with good problem-solving skills, creativity, displaying initiative and willing to work in a multi-cultural environment.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Capable of representing Company before Clients and for business development.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bilingual in English and Arabic.</p>

<p >Skills : Project Engineer</p><p >Other Skills : Interface Engineer, interface principles, interface management. FEED, EPC, engineering interfaces, interface registers, interface matrices, interface issues, Oil and Gas, Petrochemical</p><p >Experience : 20 + Years</p><p >Education : Bachelors/3-5 yr Degree</p><p >Employment Type : Full Time Salaried Employee</p><p >Location : Iraq, Iraq</p><p >Qualifications and Experience</p><p >Education: Bachelor degree and above in Engineering.</p><p >Experience: Minimum 20 years of experience in large-scale oil, gas, refining, or petrochemical projects, with extensive exposure to FEED, EPC, and commissioning phases.</p><p >Competencies:</p><p >Strong understanding of multidisciplinary engineering interfaces</p><p >Proven ability to manage complex multi-contractor environments</p><p >Strong coordination, negotiation, and conflict resolution skills</p><p >Experience working with government authorities and licensors</p><p >Must have overseas work experience.</p><p >Fluent English (capable of using it as the operational language in daily work).</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> <strong>Role Summary</strong> </p> <p>We are seeking a highly motivated and detail-oriented Engineer Assistant to join the talabat<br> mart (tMart) Operations team. In this role, you will serve as the core technical focal point<br> handling dark store expansion details, layouts, procurement documentation, and day-to-day<br> facility maintenance tracking. You will play a pivotal role in designing store layout developments, drafting construction-related technical documents, and supervising third-party contractors across civil, electrical, and piping disciplines to ensure our rapid grocery fulfillment infrastructure operates seamlessly.</p> <p> <strong>What s On Your Plate?</strong> </p> <p> <strong>Expansion &amp; Layout Development:</strong> </p> <ul> <li> <p>Technical Expansion Focal Point: Serve as the primary point of contact for all technical expansion details, collaborating with stakeholders to translate dark store requirements into actionable site project scopes.</p> </li> <li> <p>Layout Development &amp; Enhancement: Develop initial store layouts and propose layout enhancements to maximize space utilization.</p> </li> </ul> <p> </p> <p> <strong>Procurement &amp; Technical Documentation:</strong> </p> <ul> <li> <p>Construction BOQ &amp; SOW: Formulate comprehensive Bills of Quantities (BOQs) and Scopes of Work (SOWs) for new store construction, physical expansions, and facility remodeling.</p> </li> <li> <p>Needs-Based Engineering Packages: Directly evaluate operational store needs and build tailored technical procurement packages for hardware, layout fixtures, and physical infrastructure upgrades.</p> </li> </ul> <p> </p> <p> <strong>Facilities Maintenance &amp; Contractor Supervision:</strong> </p> <ul> <li> <p>Multidisciplinary Maintenance Tracking: Proactively identify, prioritize, and log maintenance needs across electrical networks, civil/structural store components, and water/refrigeration piping systems.</p> </li> <li> <p>Schedules &amp; Lifecycle Management: Establish, coordinate, and monitor preventive maintenance schedules to minimize store downtime and prevent asset degradation.</p> </li> <li> <p>On-Site Contractor Management: Serve as the main point of contact dealing with civil, electrical, HVAC and piping contractors, suppliers, and external service providers during installations or repair works.</p> </li> <li> <p>Supervision &amp; Asset Handover: Actively supervise contractor execution on-site, enforcing quality control, adherence to SOW guidelines, and directing final receiving or asset handover back to store operations.</p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <p> <strong>Education &amp; Experience: </strong>Diploma or Bachelor s degree in Civil, Electrical, Mechanical, or Industrial Engineering, Architecture, or a highly related technical field. Minimum of 1 2 years of practical experience in site coordination, drafting, facilities maintenance, or an engineering assistant capacity.</p> </li> <li> <p> <strong>Technical Layout &amp; Project Skills: </strong>Proficiency in drafting tools (e.g., AutoCAD or similar layout planning software) with an understanding of commercial or warehousing space optimization. strong foundational knowledge in drafting construction BOQs and SOWs.</p> </li> <li> <p> <strong>Contractor &amp; Site Management: </strong>Demonstrated experience dealing with or supervising external contractors, vendors, and suppliers across construction trades (civil, electrical, or piping).</p> </li> <li> <p> <strong>Core Competencies:</strong> Exceptional organizational skills to handle shifting maintenance needs, schedule planning, and technical execution updates across multiple dark store properties simultaneously.</p></li></ul></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><span >Role Purpose Zain Iraq actively recruiting to hire a Indirect Sales Account Executive Diyala who is responsible for following up and managing the distributor's indirect sales operations in terms of adding and following up on the performance of points of sale and the mechanism of product distribution, in addition to achieving the set targets and raising the level of spread and quality of sales, in addition to following up on the market intelligence and competitive activities, plus analyzing consumer requirements. Also, understand and abide by applicable policies and procedures with the aim of achieving plans and objectives.</span></p><p>Responsibilities</p><ul><li>Understand Indirect Sales strategy and plans and participate in the achievement of objectives and targets</li><li>Implement Indirect Sales policies and procedures to ensure the fulfilment of organizational requirements whilst delivering high-quality services.</li><li>Gain and maintain a thorough understanding of the Zain IQ product base</li><li>Conduct regular visits to defined POSs as per the journey plan to collect market intelligence related to competitive activities in the market also to monitor top signages and billboards commercials of competitor.</li><li>Monitor and report consumers feedback at defined POSs on Zain IQ products, log and follow up on any consumer complaint</li><li>Ensure owner engagement with Zain IQ products and full awareness of consumers' detailed benefit plans</li><li>Draft rejected contract report per distributor and inform the distributor about the number of rejected contracts status, conduct comprehensive awareness-raising to ensure proper activation and avoid repeating such mistakes.</li><li>Inform distributors on a daily basis about documentation discrepancies to adjust documents to match the documentation received from the archive side.</li><li>Inform the distributors about SIM irregularities and vouchers inaccuracies</li><li>Report urgent and important issues as well as distributors' inquiries and concerns to the Account Manager for advice on the best course of action.</li><li>Identify daily activation account per distributor and inform the distributors on a daily basis of their status report on the SIM-activated</li><li>Escalation and follow-up of Network issues and prepare a business Plan.</li><li>Monitor MBB availability, Achievement and new sites promotional campaign.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li><li>Up to 2 years of experience in a related field</li><li>Ability to work out of the office.</li></ul><p>Competencies</p><ul><li>Behavioral<ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul></li><li>Technical<ul><li>Oral &amp; Written Communication</li><li>Technology Application</li><li>Sales Management</li></ul></li><li>IDE Competency<ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul></li></ul><p></p></section>

<div><br></div>Head of Sales    <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p><em>Who lands Legendary deals?  You do</em> <strong>DHL Global Forwarding</strong> has an opening for a Head of Sales in Baghdad<strong>, </strong><strong>Iraq. </strong></p> <p>Join us in connecting people and improving lives!</p>   <p><strong>In this Head of Sales position </strong></p> <ul> <li>Participate in design of field sales strategy including sales forecast, budget and manpower plans considering business strategy, financial objectives, Group guidelines and policies</li> <li>Prepare plans for a defined geographic region, product line or market segment to generate leads, manage accounts and close sales through a field sales team</li> <li>Scan market, apply market intelligence, identify and contact prospective customers and build relationships to generate future sales and repeat business</li> <li>Assess customer’s business and requirements, and recommend appropriate products/ service</li> <li>Develop and deliver sales bids, presentations, proposals and conduct product demonstrations to major customers</li> <li>Pursue major prospects and lead negotiations and construct appropriate terms of sale</li> <li>Ensure implementation planning and smooth execution of marketing campaigns supporting customer acquisition and retention programs</li> <li>Collaborate and resolve issues with various internal teams such as sales, marketing, operations and service management for resolving customer issues, enhancing sales and customer retention</li> <li>Support field sales representatives in securing critical sales in key or complex accounts</li> <li>Develop markets, set targets and maintain records for the field sales department</li> <li>Identify problems that may not be clear in own area of authority and modify work methods accordingly</li> <li>Convince external parties such as skeptical customers, institutions, etc. who are skeptical or unwilling to accept proposals or where decision making process and standards are defined and mandatory</li> <li>Supervise team for achievement of goals by assigning work, timelines, reviewing output and supporting performance management</li> <li>Support to recruit, motivate, develop and coach team members</li> </ul>           <p><strong>Now, here is what we need from you!</strong></p>   <table> <tbody> <tr> <td> <p><strong>Education Level</strong></p> </td> </tr> <tr> <td> <p> Bachelors Degree</p> </td> </tr> <tr> <td>   </td> </tr> <tr> <td> <p><strong>Experience Level</strong></p> </td> </tr> <tr> <td> <p> more than 6 years</p> </td> </tr> </tbody> </table> <p><strong>We offer:</strong></p> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development</li> <li>Competitive salary</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><p>We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p><p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.</p><p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul>   <p><strong>Our Vision:      </strong>The Logistics Company for the World.</p><p><strong>Our Mission:    </strong>Excellence. Simply Delivered.</p><p><strong>Our Purpose:   </strong>Connecting People, improving lives.</p><p><strong>Our Values:     </strong>Respect & Results</p><p><strong>Our Goals:       </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p>   <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>      

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Overview The Sales &amp; Distribution Manager is responsible for leading and managing the company’s sales and distribution operations.<br> This role focuses on achieving revenue targets, expanding market presence, managing merchant and client relationships, and ensuring efficient distribution processes.<br> The position requires a results-driven leader with strong commercial acumen and proven experience in sales and distribution management.<br> Key Responsibilities Develop and implement sales and distribution strategies to achieve company targets.<br> Manage and supervise sales teams and distribution staff to ensure operational efficiency.<br> Identify and acquire new clients, merchants, and distribution partners.<br> Monitor and evaluate sales performance, providing regular reports and forecasts.<br> Ensure timely and efficient distribution of products/services across assigned regions.<br> Build and maintain strong relationships with merchants, clients, and stakeholders.<br> Resolve operational and commercial issues promptly to maintain service quality.<br> Collaborate with cross-functional teams (operations, finance, logistics) to support business growth.<br> Minimum of 3 years of practical experience in sales and distribution (preferably 5 years).<br> Proven track record in managing sales teams and achieving commercial targets.<br> Experience in distribution operations and client account management.<br> Bachelor’s degree in Business Administration, Sales, Marketing, or related field.<br> Strong leadership, communication, and negotiation skills.<br> Ability to work under pressure and deliver results in dynamic environments.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Mövenpick Hotel Al Zaytoon Baghdad</strong> is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels &amp; Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p><br><p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p><br><p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists®, who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p><br><br>Job Description<br><br><p>We are seeking a results-driven Field Sales Manager to lead our sales operations in Baghdad, Iraq. In this pivotal role, you will oversee field sales activities, manage a high-performing sales team, and drive revenue growth through strategic customer engagement and market expansion. You will be responsible for developing and executing sales strategies that align with organizational objectives while maintaining strong relationships with key clients and stakeholders in the region.</p><br><ul><li>Lead, mentor, and motivate a team of field sales representatives to achieve and exceed sales targets and performance metrics</li><li>Develop and implement comprehensive sales strategies tailored to the Baghdad market and regional opportunities</li><li>Manage territory assignments and ensure optimal coverage to maximize market penetration and customer acquisition</li><li>Conduct regular performance reviews and provide coaching to team members to enhance their skill set and professional development</li><li>Build and maintain strong relationships with key clients, ensuring customer satisfaction and long-term partnership success</li><li>Analyze market trends, competitor activities, and customer feedback to identify growth opportunities and inform strategic decisions</li><li>Prepare accurate sales forecasts, reports, and presentations for senior management using data-driven insights</li><li>Negotiate contracts and close high-value deals while ensuring profitability and compliance with company policies</li><li>Coordinate with internal departments including marketing, operations, and customer service to support sales initiatives</li><li>Monitor sales metrics, KPIs, and pipeline health to ensure accountability and continuous improvement</li><li>Represent the organization professionally at industry events, trade shows, and client meetings within the region</li></ul><br>Qualifications<br><br><ul><li>Proven experience in field sales management or senior sales role with demonstrated success in achieving sales targets</li><li>Strong leadership and team management capabilities with experience building and developing high-performing sales teams</li><li>Excellent negotiation and closing skills with a track record of successful deal completion</li><li>Proficiency in CRM software and sales analytics tools for tracking performance and managing customer relationships</li><li>Strong analytical and strategic planning abilities with the capacity to develop actionable sales strategies</li><li>Exceptional communication and interpersonal skills with the ability to influence and motivate diverse audiences</li><li>Knowledge of the Baghdad market or Middle Eastern business environment is highly desirable</li><li>Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment</li><li>Customer-focused mindset with a commitment to delivering exceptional service and building lasting client relationships</li><li>Proficiency in Microsoft Office Suite and experience with sales reporting and forecasting tools</li><li>Ability to travel within the region as required for client meetings and team management</li><li>Fluency in English; Arabic language skills are preferred</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br>&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Title: Control System Specialist Engineer<br> Location: Basra, Iraq<br> Duration: 12 months with possible extension.<br> Renumeration: Competitive day rate + Flight + Accommodation<br> 28x28 Rotation<br> <br> Department: This role will be reporting into the Maintenance &amp; Engineering team.<br> <br> The control systems engineer shall report to Instrument &amp; Control Team Lead and will be an integral member of a multi-discipline Engineering Department.<br> &nbsp;Responsibilities shall include:<ul><li>Provide technical control and safety system engineering support to client departments in the execution of brownfield and greenfield development projects, construction, operations and maintenance groups.</li><li>Participate in conceptual, basic, and detailed design activities.</li><li>Provide assurance on engineering compliance against pertinent standards, specifications, codes and regulations. Ensure that non-conformities and deviations are identified, risk assessed and mitigated.</li><li>Provide response to engineering and site queries in line with client specifications and best engineering practices.</li><li>Provide technical input to client management of change process. Carry out site surveys. Produce design and instrument, control and safety system work pack deliverables. Contents to include scopes of work, design/construction drawings, design calculations, system architecture, network configuration, control narrative, software design specification, HMI specification, alarm configuration, system I/O allocation, MTOs, task hazard assessments.</li><li>Provide support to develop and execute strategies to upgrade and expand existing control /safety systems.&nbsp;</li><li>Review and approve third-party engineering deliverables.</li><li>Produce material requisitions, technical bid evaluations, interfacing with vendors via procurement department</li><li>Provide support to activity planning and progress reporting.</li><li>Liaise and work closely with client instrument technical authority for guidance as necessary</li><li>Attend system testing, FAT, SAT and conduct technical audit/verification</li></ul><br> <br> Qualification:<ul><li>Bachelor’s degree in Instrumentation/Control /Electronics engineering</li><li>15+ years relevant experience in control and safety system engineering, including the design and operation of processing systems in the oil and gas industry.</li><li>Functonal safety certified from TUV/Exida or similar organization.</li><li>Experience in onshore operations, emerging areas / multicultural environments. Relevant experience in successive roles includes problem analysis, solution proposal, related working procedure draft and implementation.</li><li>Experience of engineering role in detailed engineering design, procurement, construction and commissioning of PLC, DCS, ESD, FGS, RTU, SCADA, HMI and Historian.</li><li>Sound knowledge on system topology and control networks RS232/485/422, Modbus, Ethernet, TCP/IP, SafetyNet, Control Net, DH+ etc and network security.</li><li>Experience on digital/smart oil field instrumentation and network.</li><li>Hands on experience on Emerson Delta-V ICSS and Alen Bradley Control logix.</li><li>Candidate to demonstrate familiarity with all relevant industry codes, standards, and practices (IEC, IEEE, ISA, API, ISO), for instrumentation &amp; control systems.</li><li>Candidate to demonstrate good presentation and effective interdisciplinary communication skills, capability of communication with all levels, manages with different cultural background.</li></ul><br> If you would like to know more about this opportunity, please send your most updated CV to erica.balde@nesfircroft.com&nbsp;<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role proposes <br> <p><span>Zain Iraq is Actively recruiting to hire Head of Consumer Sales Support Unit who is responsible for leading the Consumer Sales Support Unit by driving business performance, operational governance, and analytical support across the Consumer Sales Division. The role is responsible for providing strategic insights, monitoring commercial performance, coordinating cross-functional initiatives, and enabling informed decision-making to support the achievement of the Division's objectives.</span></p><br> <br> <br><br> Accountabilities <br> <ul><li><p><span>Set the Consumer Sales Support Unit performance objectives, monitor progress, and ensure alignment with the Consumer Sales Division strategy.</span></p><br></li><li><p><span>Lead the development and implementation of policies, procedures, and governance frameworks that enhance operational efficiency across the Division.</span></p><br></li><li><p><span>Monitor sales performance, operational KPIs, and business trends, providing actionable insights and recommendations to support management decision-making.</span></p><br></li><li><p><span>Oversee the preparation of executive reports, dashboards, forecasts, and performance analyses to support business planning and commercial initiatives.</span></p><br></li><li><p><span>Coordinate with Sales Channels, Sales Operations, Marketing, Finance, Supply Chain, Technology, and Customer Experience to ensure effective execution of commercial initiatives.</span></p><br></li><li><p><span>Identify operational risks, performance gaps, and process improvement opportunities, and lead initiatives to enhance business performance and customer experience.</span></p><br></li><li><p><span>Support the Consumer Sales leadership team in planning, budgeting, resource allocation, and the execution of strategic projects.</span></p><br></li><li><p><span>Lead negotiations and coordinate with internal and external stakeholders on matters related to sales support and commercial operations.</span></p><br></li><li><p><span>Manage, coach, and develop the Consumer Sales Support Unit team while fostering a high-performance and continuous improvement culture.</span></p><br></li><li><p><span>Ensure compliance with corporate policies, governance requirements, and approved operational standards.</span></p><br></li></ul> <br> <br><br> Educational Qualifications and Experience <br> <p><strong><span>Educational Qualifications</span></strong></p><br><ul><li><p><span>Bachelor’s degree or above</span></p><br></li></ul><p><strong><span>Experience</span></strong></p><br><ul><li><p><span>A minimum of 5 years of relevant experience with at least 3 years in a similar role</span></p><br></li><li><p><span>Experience in telecommunications, sales support, commercial operations, business planning, or performance management is preferred.</span></p><br></li></ul><p><strong><span>C</span><span>ompetencies</span></strong></p><br><p><strong><span>Behavioral Competency</span></strong></p><br><ul><li><p><span>Embracing Change (Flexibility)</span></p><br></li><li><p><span>Developing Talents</span></p><br></li><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Management</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><strong><span>Technical Competency</span></strong></p><br><ul><li><p><span>Financial Management</span></p><br></li><li><p><span>Performance Management</span></p><br></li><li><p><span>Oral and Written Communication</span></p><br></li><li><p><span>Negotiation</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Contract Administration and Legal Proficiency</span></p><br></li><li><p><span>Strategic Planning &amp; Thinking</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><strong><span>IDE Competency</span></strong></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<p>Achieve sales target &amp; provide best customer experience to the customers. Selling Sim and Recharge. Replacing Sim. Change ownership. Compensate damaged scratch card. Solving customer problem. Giving information on our new product to the customers. Customer experience for the agents, how to deal with the customer. Train the new staff.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree</li><li>0-3 years experience</li><li>Computer skills (Office)</li><li>Language skills (English and Arabic)</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change.</li><li>Technical Competencies: Customer Communication Performance Management &amp; Reporting Cross-Selling Telecom Market &amp; Industry Knowledge Digital Technology Knowledge</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Zeal Group is an award-winning FinTech organisation offering a variety of products. Established in 2017, we have rapidly expanded to a team of over 700 employees globally. Traze is a subsidiary brand of Zeal Group. Our headquarters are in London and have offices spanning Europe, Asia, North and South Africa, the Middle East, South America and Cyprus is the home of our Technology Hub. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration. Role Overview We are looking for a commercially driven Sales Team Lead / Sales Manager to lead business growth across key MENA markets, with immediate focus on Iraq and the UAE. This role will be responsible for driving net deposit growth, client acquisition, team performance, and partner-led expansion across the Forex/CFD business. The successful candidate will lead frontline sales execution, coach and manage sales staff, and build strong relationships with retail clients, IBs, affiliates, and strategic partners. The role requires a hands-on leader who understands conversion, retention, trading-client behavior, and local market dynamics in the region. Key Responsibilities Lead and manage the sales team to achieve monthly, quarterly, and annual funded account, volume, and revenue targets. Drive new client acquisition through direct sales, referrals, IB networks, and affiliate partnerships. Build and execute country-level sales plans for Iraq and the UAE in line with wider MENA growth objectives. Coach, train, and monitor team members to improve lead conversion, follow-up quality, and client relationship management. Track daily sales activity, team productivity, deposit performance, and pipeline quality through CRM reporting. Develop strong relationships with high-value prospects, active traders, partners, and business introducers. Work closely with marketing, retention, dealing, and customer support teams to improve the full client journey from lead to funded trader. Ensure all sales activity follows internal compliance standards, approved scripts, and applicable local market requirements. Identify hiring needs, support onboarding, and help build a high-performance sales culture across the region. Provide regular market feedback on competitor activity, client objections, product demand, and growth opportunities. 4 7+ years of sales or business development experience in Forex, CFD, financial services, brokerage, or online trading. At least 2 years of experience leading, coaching, or supervising a sales team. Strong understanding of retail trading products, client onboarding funnels, deposit behavior, and sales conversion metrics. Experience managing direct sales and partner/IB channels. Proven ability to achieve acquisition and revenue targets in competitive markets. Strong stakeholder management and reporting skills. Arabic language ability is strongly preferred; English is required. Experience in UAE/MENA market is strongly preferred. Preferred Profile Existing network of IBs, affiliates, trader communities, or regional sales contacts. Experience in MetaTrader-based brokerage environments. Familiarity with MENA client expectations, relationship-led sales, and fast-response lead handling. Comfortable working in a target-driven, performance-led environment. What Success Looks Like Growth in funded accounts and first-time deposits. Higher team conversion from qualified leads to active clients. Expansion of regional IB and partner pipelines. Strong retention and revenue contribution from managed markets. Consistent execution discipline, reporting accuracy, and team development.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7+ years of sales or business development experience in Forex, CFD, financial services, brokerage, or online trading. At least 2 years of experience leading, coaching, or supervising a sales team. Strong understanding of retail trading products, client onboarding funnels, deposit behavior, and sales conversion metrics. Experience managing direct sales and partner/IB channels. Proven ability to achieve acquisition and revenue targets in competitive markets. Strong stakeholder management and reporting skills. Arabic language ability is strongly preferred; English is required. Experience in UAE/MENA market is strongly preferred. Preferred Profile Existing network of IBs, affiliates, trader communities, or regional sales contacts. Experience in MetaTrader-based brokerage environments. Familiarity with MENA client expectations, relationship-led sales, and fast-response lead handling. Comfortable working in a target-driven, performance-led environment.</p><p></p></section>

<p>Zain Iraq is Actively recruiting to hire Head of Consumer Sales Support Unit who is responsible for leading the Consumer Sales Support Unit by driving business performance, operational governance, and analytical support across the Consumer Sales Division. The role is responsible for providing strategic insights, monitoring commercial performance, coordinating cross-functional initiatives, and enabling informed decision-making to support the achievement of the Division's objectives.</p><p><b>Accountabilities</b></p><ul><li>Set the Consumer Sales Support Unit performance objectives, monitor progress, and ensure alignment with the Consumer Sales Division strategy.</li><li>Lead the development and implementation of policies, procedures, and governance frameworks that enhance operational efficiency across the Division.</li><li>Monitor sales performance, operational KPIs, and business trends, providing actionable insights and recommendations to support management decision-making.</li><li>Oversee the preparation of executive reports, dashboards, forecasts, and performance analyses to support business planning and commercial initiatives.</li><li>Coordinate with Sales Channels, Sales Operations, Marketing, Finance, Supply Chain, Technology, and Customer Experience to ensure effective execution of commercial initiatives.</li><li>Identify operational risks, performance gaps, and process improvement opportunities, and lead initiatives to enhance business performance and customer experience.</li><li>Support the Consumer Sales leadership team in planning, budgeting, resource allocation, and the execution of strategic projects.</li><li>Lead negotiations and coordinate with internal and external stakeholders on matters related to sales support and commercial operations.</li><li>Manage, coach, and develop the Consumer Sales Support Unit team while fostering a high-performance and continuous improvement culture.</li><li>Ensure compliance with corporate policies, governance requirements, and approved operational standards.</li></ul><p><strong>Desired Candidate Profile</strong></p>Educational Qualifications<br>• Bachelor s degree or above<br>Experience<br>• A minimum of 5 years of relevant experience with at least 3 years in a similar role<br>• Experience in telecommunications, sales support, commercial operations, business planning, or performance management is preferred.<br>Competencies<br>Behavioral Competency<br>• Embracing Change (Flexibility)<br>• Developing Talents<br>• Serving our customers<br>• Achievement Driven<br>• Team Management<br>• Problem Solving and Creativity<br>• Relationship Building<br>• Initiative<br>Technical Competency<br>• Financial Management<br>• Performance Management<br>• Oral and Written Communication<br>• Negotiation<br>• Managing Information<br>• Contract Administration and Legal Proficiency<br>• Strategic Planning &amp; Thinking<br>• Sales Management<br>IDE Competency<br>• Courage to Engage<br>• Addressing Bias<br>• Allyship

<p>Here is a professional and concise job responsibility summary for a Salesperson position, written in English and structured for a resume, job description, or employee handbook.</p><p>Sales Representative — Job Responsibilities Summary</p><p>&gt; "Responsible for driving sales growth by identifying new business opportunities, building strong client relationships, and effectively presenting product solutions to meet customer needs. Acts as the primary point of contact throughout the sales cycle, ensuring exceptional customer satisfaction and achieving established revenue targets."</p><p>&gt;&nbsp;</p><p>Key Core Duties (Breakdown)</p><p>&nbsp;* Client Acquisition: Proactively prospect, identify, and engage new potential clients through networking, outreach, and market research.</p><p>&nbsp;* Relationship Management: Cultivate and maintain long-term partnerships with existing clients to encourage repeat business and brand loyalty.</p><p>&nbsp;* Sales &amp; Negotiation: Conduct product demonstrations, negotiate pricing and contract terms, and close sales effectively to meet or exceed monthly/quarterly targets.</p><p>&nbsp;* Market Intelligence: Monitor industry trends, competitor activities, and customer feedback to identify new product or service opportunities.</p><p>&nbsp;* Cross-Functional Collaboration: Coordinate with inventory, logistics, and customer support teams to ensure seamless order fulfillment and after-sales service.</p><p>can speak Kuedish and Arabic</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>manage Sales Shop and lead the sales team in shop Ordering Blank Sim &amp; Scratch card when needed. Making inventory for available SIM &amp; Scratch card daily, Monthly, quarterly Distribute sales target among the employee of the shop when received from Head. Sending quarterly report on sales to head. Managing shop visibility and customer experience. Managing all the SSKs (Self Service Kiosks) entire the city allocated through (Monitoring the status for each Kiosk, collecting the cash for bank deposit, raise the issues for the Kiosk). Support Direct Distribution Channel by covering all the SC required &amp; collecting the cash for bank deposit. Direct Distribution Channel through Own shops responsibility. SSK Channel (Self Service Kiosk) responsibility</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree</li><li>0-3 years experience</li><li>Computer skills (Office)</li><li>Language skills (English and Arabic)</li><li>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Driving Change.</li><li>Technical Competencies: Customer Communication Advanced Telecom Market &amp; Industry Knowledge Intermediate Business Acumen Intermediate Performance Management &amp; Reporting Intermediate Digital Technology Knowledge Intermediate B2C Sales Planning Basic Customer Communication Advanced</li></ul><p></p></section>

<p>Develop and implement sales and business development strategies to achieve the Company's sales targets and growth objectives.<br><br>Supervise the sale of insurance products and services to new and existing clients.<br><br>Establish, maintain, and strengthen relationships with customers, agents, brokers, and key stakeholders.<br><br>Strengthen partnerships to maximize business production and retention.<br><br>Set performance targets and Key Performance Indicators (KPIs) for team members.<br><br>Implement local marketing initiatives and promotional campaigns to increase brand awareness and market penetration.<br><br>Prepare annual and monthly sales forecasts, budgets, and business plans.<br><br>Ensure compliance with all Company policies, procedures, and applicable insurance regulations.<br><br>Monitor market trends, competitor activities, customer preferences, and emerging business opportunities.<br><br>Collaborate closely with Head Office and other departments to ensure alignment with corporate objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration,<br>Marketing, Insurance, Finance, Economics, or a related field.<br><br>Professional certifications in Sales, Marketing,<br>Insurance, or Business Management are preferred.<br><br>Minimum 7 years of<br>progressive experience in sales, business development, or insurance<br>operations.<br><br>Minimum 2 5 years in a sales leadership or<br>managerial role.<br><br>Experience in insurance, financial services, or<br>other regulated industries is strongly preferred.<br><br>Proven track record of achieving sales targets<br>and driving business growth.<br><br>Language Skills: English, Arabic<br><br>Computer Skills: Microsoft Office</p>

<p>Promote and sell the Company's insurance products and services to new and existing clients.<br><br>Generate and qualify new business opportunities through direct client engagement, networking, referrals, and other communication channels.<br><br>Prepare and coordinate insurance quotations and policy information in accordance with Company guidelines.<br><br>Respond promptly to customer inquiries regarding policies, quotations, and claims via telephone, email, or face-to-face communication.<br><br>Maintain accurate customer, prospect, and sales records in the Company's systems.<br><br>Prepare sales documentation and support day-to-day sales activities.<br><br>Implement local marketing initiatives and promotional campaigns to increase brand awareness and market penetration.<br><br>Represent the Company at exhibitions, trade shows, and promotional events to generate new business.<br><br>Comply with Company policies, procedures, and regulatory requirements.</p><p><strong>Desired Candidate Profile</strong></p><p>Education:<br>Bachelor's degree in Business Administration, Marketing, Finance, Economics, Insurance, or a related field.<br><br>Professional insurance or<br>sales certifications are an advantage.<br><br>Minimum 3 years of experience in sales and customer service.<br><br>Experience in the Iraqi insurance market is preferred.<br><br>Experience in the insurance or reinsurance<br>brokerage industry is an advantage.<br>Minimum 7 years of progressive experience in sales, business development, or<br>insurance operations.<br>Language Skills: English, Arabic<br><br>Computer Skills: Microsoft Office</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire &nbsp;</span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information&nbsp;</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI&nbsp; Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to&nbsp;hire&nbsp;Direct Sales Customer Service Representative-Salah Aldeen&nbsp;who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, experience and competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information seeking</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><em><span>Technical</span></em></p><br><ul><li><p><span>Oral &amp; written Communication</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ZAIN2398 - Direct Sales Customer Service Representative-Salah Aldeen • Operation Zain Iraq • Division Commercial • Location Iraq - Salah Al-deen • Closing Date 11-Jul-2026</p><p>Role Purpose Zain Iraq is Actively recruiting to hire Direct Sales Customer Service Representative-Salah Aldeen who is responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</p><p>Key Responsibilities</p><ul><li>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</li><li>Implement Direct Sales policies and procedures.</li><li>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</li><li>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</li><li>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</li><li>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</li><li>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</li><li>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education</p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in related field</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral &amp; written Communication</li><li>Technology Application</li><li>Sales Management</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p></p></section>