وظائف مساعد مدير - بغداد العراق

<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>An Online Account Manager is a person who is responsible for the management of sales and relationships with merchant exclusively through virtual. This role requires a strong focus on tele sales skills and exceptional customer support to ensure client satisfaction. They are assigned a company's existing merchant's accounts.</p><p>Responsibilities:</p><ul><li>Serve as the lead point of contact for all Merchants on account management matters.</li><li>Handle and nurture client relationships exclusively through phone and online communication.</li><li>Utilize effective tele sales techniques to drive account growth and revenue.</li><li>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives.</li><li>Demonstrate proficiency in using online platforms, CRM systems, and other digital tools.</li><li>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues.</li><li>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters platform and highlighting to existing customers the value of being on our platform.</li><li>Collaborate with the Business Development team to identify and grow opportunities.</li><li>Communicating with merchants to understand their needs and explain product value.</li><li>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</li><li>Maintaining updated knowledge of company products and services.</li><li>Resolving complaints and preventing additional issues by improving processes.</li><li>Identifying industry trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>BA/BS degree in Business Administration, Sales or relevant field.</li><li>Proven experience in tele sales, account management, or a related field.</li><li>Strong customer support and problem-solving skills.</li><li>Conduct online training sessions to educate clients about products and services.</li><li>Solid experience with CRM software and MS Office (particularly MS Excel).</li><li>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</li><li>Exceptional virtual communication skills and responsiveness.</li><li>Strong verbal and written communication skills.</li><li>Technical proficiency in using online platforms and digital tools.</li><li>Good command of English and Arabic (oral and written).</li><li>Extensive, accurate product knowledge.</li></ul>

<p>Head / Chief Cook plans meals and supervises and co-ordinates work of cooks and other kitchen helpers in large industrials catering service. Plans daily menu, taking into account probable number of residents, marketing conditions, popularity of various multi Indian dishes and recency of menus used, and assigns prices to items. Supervises preparation and cooking of food, and instructs cooks as required. Concocts special dishes and invents recipes. Tests cooked foods by tasting or smelling them. Requisitions or purchases food supplies and kitchen equipment as necessary and checks them for quality and quantity and supervises cooks and other kitchen workers. May hire and discharge cooks. The Head Chief cook is responsibility for ensuring that the standard and quality of the food production and the hygiene within the department is always mentioned at the highest level. This role very much hands onrequiring attention to detail and a positive attitude.</p><p>Ensure all food is prepared as per food preparations requirement Ensure meals are produced on time and sufficient quantities are available for the various areas.Maintain stock levels of all kitchen supplies. Prepare monthly or by weekly menu and food stuff requirements as per the menu. Be available for functions as they arise to ensure the food is prepared and served as required. Ensure all staff are aware of their duties and responsibilities and what if expected of them. Teach new staff skills they required to perform their roles to required standard including general and personal hygiene. Delegate duties to kitchen staff as per the menu requirements. Oversee and monitor the work of kitchen staff to ensure all tasks are done as required. Give staff feedback on their performance to enable staff development. Ensure any staffing issues are resolved fairly and quickly. Ensure wastage is minimized by careful supervision of food preparation method. Ensure proper hygienic storage method are utilized to prevent food loss. Oversee the ordering and control of food stock levels. Ensure staff are always aware of and follow safe work practices at all times. Assist other staff in the cleaning of the kitchen at the end of shift. Ensure his / her own workstation is kept clean and hygienic at all times. Manage the food engineer / catering manager s absence. Assist the day to day running of the department. Pay attention to the operating budgets of the department to ensure the costs are controlled to maintain the correct budget of spending. Keep records and accounts. Plan and price menu items.</p><p><strong>Desired Candidate Profile</strong></p><p>The minimum educational qualification Diploma course in hotel &amp; hospitality management. The minimum required working experience of 15 to 20 Years in the Industrial Catering service at various remote locations including Gulf countries as Chief cook.</p>

<p>Head / Chief Cook plans meals and supervises and co-ordinates work of cooks and other kitchen helpers in large industrials catering service. Plans daily menu, taking into account probable number of residents, marketing conditions, popularity of various multi Indian dishes and recency of menus used, and assigns prices to items. Supervises preparation and cooking of food, and instructs cooks as required. Concocts special dishes and invents recipes. Tests cooked foods by tasting or smelling them. Requisitions or purchases food supplies and kitchen equipment as necessary and checks them for quality and quantity and supervises cooks and other kitchen workers. May hire and discharge cooks. The Head Chief cook is responsibility for ensuring that the standard and quality of the food production and the hygiene within the department is always mentioned at the highest level. This role very much hands onrequiring attention to detail and a positive attitude.</p><p>Ensure all food is prepared as per food preparations requirement Ensure meals are produced on time and sufficient quantities are available for the various areas.Maintain stock levels of all kitchen supplies. Prepare monthly or by weekly menu and food stuff requirements as per the menu. Be available for functions as they arise to ensure the food is prepared and served as required. Ensure all staff are aware of their duties and responsibilities and what if expected of them. Teach new staff skills they required to perform their roles to required standard including general and personal hygiene. Delegate duties to kitchen staff as per the menu requirements. Oversee and monitor the work of kitchen staff to ensure all tasks are done as required. Give staff feedback on their performance to enable staff development. Ensure any staffing issues are resolved fairly and quickly. Ensure wastage is minimized by careful supervision of food preparation method. Ensure proper hygienic storage method are utilized to prevent food loss. Oversee the ordering and control of food stock levels. Ensure staff are always aware of and follow safe work practices at all times. Assist other staff in the cleaning of the kitchen at the end of shift. Ensure his / her own workstation is kept clean and hygienic at all times. Manage the food engineer / catering manager s absence. Assist the day to day running of the department. Pay attention to the operating budgets of the department to ensure the costs are controlled to maintain the correct budget of spending. Keep records and accounts. Plan and price menu items.</p><p><strong>Desired Candidate Profile</strong></p><p>The minimum educational qualification Diploma course in hotel &amp; hospitality management. The minimum required working experience of 15 to 20 Years in the Industrial Catering service at various remote locations including Gulf countries as Chief cook.</p>

<p>Head / Chief Cook plans meals and supervises and co-ordinates work of cooks and other kitchen helpers in large industrials catering service. Plans daily menu, taking into account probable number of residents, marketing conditions, popularity of various multi Indian dishes and recency of menus used, and assigns prices to items. Supervises preparation and cooking of food, and instructs cooks as required. Concocts special dishes and invents recipes. Tests cooked foods by tasting or smelling them. Requisitions or purchases food supplies and kitchen equipment as necessary and checks them for quality and quantity and supervises cooks and other kitchen workers. May hire and discharge cooks. The Head Chief cook is responsibility for ensuring that the standard and quality of the food production and the hygiene within the department is always mentioned at the highest level. This role very much hands onrequiring attention to detail and a positive attitude.</p><p>Ensure all food is prepared as per food preparations requirement Ensure meals are produced on time and sufficient quantities are available for the various areas.Maintain stock levels of all kitchen supplies. Prepare monthly or by weekly menu and food stuff requirements as per the menu. Be available for functions as they arise to ensure the food is prepared and served as required. Ensure all staff are aware of their duties and responsibilities and what if expected of them. Teach new staff skills they required to perform their roles to required standard including general and personal hygiene. Delegate duties to kitchen staff as per the menu requirements. Oversee and monitor the work of kitchen staff to ensure all tasks are done as required. Give staff feedback on their performance to enable staff development. Ensure any staffing issues are resolved fairly and quickly. Ensure wastage is minimized by careful supervision of food preparation method. Ensure proper hygienic storage method are utilized to prevent food loss. Oversee the ordering and control of food stock levels. Ensure staff are always aware of and follow safe work practices at all times. Assist other staff in the cleaning of the kitchen at the end of shift. Ensure his / her own workstation is kept clean and hygienic at all times. Manage the food engineer / catering manager s absence. Assist the day to day running of the department. Pay attention to the operating budgets of the department to ensure the costs are controlled to maintain the correct budget of spending. Keep records and accounts. Plan and price menu items.</p><p><strong>Desired Candidate Profile</strong></p><p>The minimum educational qualification Diploma course in hotel &amp; hospitality management. The minimum required working experience of 15 to 20 Years in the Industrial Catering service at various remote locations including Gulf countries as Chief cook.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. An Online Account Manager is a person who is responsible for the management of sales and relationships with merchant exclusively through virtual. This role requires a strong focus on tele sales skills and exceptional customer support to ensure client satisfaction. They are assigned a company's existing merchant's accounts.</span></p><br> <p><span>&nbsp;<u><span>Responsibilities:</span></u></span></p><br> <ul> <li><span>Serve as the lead point of contact for all Merchants on account management matters.</span></li> <li><span>Handle and nurture client relationships exclusively through phone and online communication.</span></li> <li><span>Utilize effective tele sales techniques to drive account growth and revenue.</span></li> <li><span>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives.</span></li> <li><span>Demonstrate proficiency in using online platforms, CRM systems, and other digital tools.</span></li> <li><span>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues.</span></li> <li><span>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters’ platform and highlighting to existing customers the value of being on our platform.</span></li> <li><span>Collaborate with the Business Development team to identify and grow opportunities.</span></li> <li><span>Communicating with merchants to understand their needs and explain product value.</span></li> <li><span>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</span></li> <li><span>Maintaining updated knowledge of company products and services.</span></li> <li><span>Resolving complaints and preventing additional issues by improving processes.</span></li> <li><span>Identifying industry trends.</span></li> </ul> <p><u><span>Requirements:</span></u></p><br> <ul> <li><span>BA/BS degree in Business Administration, Sales or relevant field.</span><br></li> <li><span>Proven experience in tele sales, account management, or a related field.</span></li> <li><span>Strong customer support and problem-solving skills.</span></li> <li><span>Conduct online training sessions to educate clients about products and services.</span></li> <li><span>Solid experience with CRM software and MS Office (particularly MS Excel).</span></li> <li><span>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</span></li> <li><span>Exceptional virtual communication skills and responsiveness.</span></li> <li><span>Strong verbal and written communication skills.</span></li> <li><span>Technical proficiency in using online platforms and digital tools.</span></li> <li><span>Good command of English and Arabic (oral and written).</span></li> <li><span>Extensive, accurate product knowledge.</span></li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview ***This position will be physically located in Iraq*** Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Quality Auditor II is responsible for performance monitoring of program functional areas. Quality Auditor II perform audit surveillances of Program internal procedures to ensure compliance and continuous improvement of processes. Responsibilities also include gathering and analyzing data and recommending courses of action to improve performance or resolve problems. Ensures all quality systems comply with ISO 9001-2015 standards. This position will report to the Quality Manager or designee. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Conducts audit surveillances in functional or operational areas as assigned; Monitors program functions for compliance with the PWS &amp; ISO 9001:2015 Quality Management System (QMS). + Monitors functional area internal inspection programs. + Prepares audit/surveillance reports; assists in root cause analysis and development of corrective/preventive action plans as required; performs follow up audits to determine completeness and effectiveness of corrective/preventive actions. + Provides mentorship to Quality Auditor I. + Other duties as assigned. Qualifications + Education/Certifications: + Two years related experience may be substituted for one year of education, if degree is required. + High School Diploma; ISO 9001: 2015 Auditor certification (or able to obtain) + A valid driver’s license and the ability to obtain and ability to acquire host nation Driver’s License, is required. + Experience: + 5 years in contracting environment, with a minimum of three (3) to five (5) years auditing experience highly desirable, with at least five (5) years in a DOD environment. + Must have advanced knowledge of FAR, ISO 9001:2015 &amp; DoD regulations + Skills + Candidate must be able to work under pressure, manage multiple assignments simultaneously, and have excellent interpersonal skills + Candidate must possess expertise in one of the following functional areas: Information Management, Fleet Maintenance, Facility Maintenance, US Base Security, DMIAC Improvement methodologies, Project Management (PMI) Methodologies + Candidate must also be able to work under pressure, manage multiple assignments simultaneously, and have excellent interpersonal skills. + Must have basic experience with all Microsoft office products, such as excel, word, power point and database management. + Supervisory Responsibilities + May fill in as a Quality Lead as necessary. + Working Conditions: + Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Physical Requirements: + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The goal of this job function is to ensure high-quality, compliant, and results-oriented implementation of MASAR in Iraq by coordinating teams, partners, activities, risks, and delivery across all workstreams to achieve the project's objectives.<br> Work Location<br>Baghdad, Iraq<br> Expected duration<br>One year, with possibility of extnsion<br> Duties and Responsibilities<br>BACKGROUND: MASAR — Market-Aligned Skills and Reform: Strengthening Iraq’s Technical and Vocational Education and Training (TVET) system for labour-market relevant pathways — is an EU-funded project implemented by the International Trade Centre (ITC) in Iraq until December 2029. The project supports improved employment opportunities for young Iraqis, women and vulnerable groups by making technical and vocational education more closely connected to private sector demand. Focusing on green construction, hospitality and tourism, MASAR works with TVET institutions, employers, SMEs, sector associations and government partners to ensure that technical and vocational training reflects real job opportunities and business needs. The project strengthens selected training providers, expands structured work-based learning with employers, supports career and transition-to-employment services, and helps develop practical, employer-validated training pathways that are recognised by the TVET system. By linking skills development more directly to jobs, enterprise needs and sector growth, MASAR aims to contribute to a more demand-driven, inclusive and sustainable TVET system in Iraq. RESPONSIBILITIES: Under the direct supervision of the Project Manager , and in close coordination with the ITC HQ, the National Project Coordinator will be responsible for the following tasks: • Coordinate day-to-day implementation of MASAR activities in Iraq across target governorates, TVET providers, employers, consultants, implementing partners and service providers. • Support the translation of the approved project strategy, annual workplan and technical guidance into detailed country-level implementation plans, activity schedules, delivery arrangements and operational priorities. • Coordinate implementation across all MASAR workstreams and Expected Results, ensuring practical coherence between provider strengthening, work-based learning, occupational standards and curricula, assessment systems, inclusion, and policy implementation support. • Guide and coordinate the national project team, Project Officers, national consultants and field-level experts, ensuring clear task allocation, timely follow-up and quality delivery. • Maintain regular working-level engagement with MoE, MoHESR, MoLSA, PMAC, governorate authorities, TVET institutions, employers, chambers, sector associations and other operational counterparts. • Lead country-level operational planning inputs, including activity sequencing, field implementation budgets, procurement planning, consultant mobilisation, mission planning and operational risk tracking. • Support high-quality project implementation at country level by monitoring delivery standards, technical relevance, partner performance, beneficiary uptake, results progress and contribution to intended project impact. • Identify implementation risks and bottlenecks, propose and support implementation of corrective actions; , adjust delivery approaches where needed, and keep activities on track toward project objectives while maintaining ITC and donor compliance. • Coordinate field missions, stakeholder consultations, technical coordination meetings, workshops, trainings, provider assessments, employer engagement activities and pilot implementation in the target locations; support preparation of operational inputs for Project Steering Committee and other governance meetings. • Consolidate country-level implementation updates, activity evidence, partner inputs, risk information, visibility material, lessons learned and results data for review by the international MASAR Project Manager and M&amp;E/reporting functions, while ensuring that inclusion, safeguarding, gender equality, disability access, youth participation and climate-relevant considerations are consistently reflected in field-level implementation. • Perform other duties as required. The position requires frequent travel to Karbala, Najaf, Ninewa, Basra, and the Kurdistan Region of Iraq Copyright : The personnel has to ensure that s/he has obtained the necessary permissions with regard to intellectual property rights required to perform his/her services under this consultancy contract and for the subsequent dissemination by ITC in any form. Documentary proof is to be submitted to ITC. Should any license fee be due for the use of copyrighted materials of third parties, the Consultant shall request the prior written permission from ITC. S/he has further to ensure to obtain accreditation to event(s), if required.<br> Qualifications/special skills<br>EDUCATION: An advanced university degree (Master’s degree or equivalent) in international development, economics, education or a related field is required. A first-level university degree in the above subjects in combination with an additional two years of qualifying experience may be accepted in lieu of the advanced university degree. EXPERIENCE: A minimum of five (5) years of experience in project or programme management, coordination, implementation, administration or a related area is required. Experience in TVET, education, skills development, employment or related programme areas. Experience coordinating project teams and working with implementing partners, consultants and service providers. Experience working with government institutions, training providers and private sector stakeholders is desirable. Experience in Iraq and/or the MENA region is desirable. COMPETENCIES: • Professionalism: Ability to coordinate multiple project workstreams, translate strategies into operational workplans and monitor delivery against results, budgets and deadlines Knowledge of demand-driven skills development, TVET provider strengthening, work-based learning and transition-to-employment approaches. Ability to apply results-based management, maintain risk registers, analyse implementation evidence and propose timely adjustments to delivery. Ability to prepare implementation reports, operational budgets, procurement planning inputs and management briefings while applying project procedures. Knowledge of Iraq’s TVET institutions, labour market and public–private coordination arrangements Knowledge and understanding of theories, concepts and approaches relevant to particular sector, functional area or other specialized field. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. • Planning&amp; Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.<br> Languages<br>Fluency in both Arabic and English is required. Knowledge of Kurdish is an asset.<br> Additional Information<br>This vacancy is open for nationals of Iraq. This contract will be administered on behalf of ITC by UNDP. Applicants must be authorized to work in the duty station where the position is located. Eligible applicants selected from outside the duty station are responsible for any expenses in connection with their relocation to the duty station.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p>The Regional Finance Officer (RFO) Middle East is responsible for supporting the sound financial management of HAMAP-Humanitaire s programmes and operations across Lebanon, Iraq and Syria. Under the supervision of the Regional Support Functions Manager Middle East, the RFO ensures effective budget monitoring and financial analysis across the regional portfolio, supports budgeting and forecasting processes, oversees the quality and timeliness of financial information, and helps ensure compliance with HAMAP-Humanitaire s internal policies, donor requirements and applicable financial procedures. The RFO works closely with programme and support teams to monitor expenditure against budgets, analyse variances and burn rates, anticipate financial risks and underspending or overspending, update forecasts, and support timely management decisions. The RFO provides direct supervision and technical support to designated country finance staff in the region. The position contributes to strengthening and harmonising financial systems, tools, procedures and controls across the three countries while ensuring that these remain adapted to operational realities and donor requirements. The position acts as a key link between country operations, regional management and HAMAP-Humanitaire HQ Finance on financial matters.</p><p>Hierarchical and organizational links: Reports to : Regional Support Manager Middle East Coordinates with: Budget holders and project teams, HQ Finance Department, HR, Procurement and Logistics staff.</p><p>Objective 1: Regional Financial Management and Oversight</p><p>To ensure effective financial management across HAMAP-Humanitaire s programmes in Lebanon, Iraq and Syria through robust budget monitoring, financial analysis, forecasting, budgeting and reporting, enabling timely identification of financial risks and supporting informed decision-making and effective use of project resources.</p><p>Objective 2: Financial Compliance, Controls and Systems Strengthening</p><p>To ensure accurate, compliant and consistent financial management across HAMAP-Humanitaire s operations in the region, in accordance with donor requirements and internal policies, through effective financial controls, oversight and risk management. Strengthen HAMAP-Humanitaire s regional finance function through the development and harmonisation of financial policies, procedures, systems and tools, alongside the supervision, technical guidance and capacity building of finance staff across Lebanon, Iraq and Syria.</p><p>Objective 3: Partner Financial Oversight and Capacity Strengthening</p><p>To ensure sound financial management and compliance of HAMAP-Humanitaire s local partners through effective financial monitoring, review of financial reporting and identification and follow-up of financial and compliance risks. Strengthen the organisational financial management systems and individual capacities of local partners through tailored capacity assessments, training, coaching, tools and ongoing technical support, promoting greater autonomy, accountability and sustainable financial management practices</p><p>Main responsibilities</p><p>Budget Management, Financial Monitoring and Forecasting</p><ul><li>Lead the regular financial monitoring of HAMAP-Humanitaire projects and operations across Lebanon, Iraq and Syria.</li><li>Prepare, consolidate and maintain Budget Follow-Up (BFU), Budget versus Actual (BvA) and other financial monitoring tools for all active projects in the region.</li><li>Analyse expenditure, variances, burn rates, commitments and projected costs, and identify risks of underspending, overspending, funding gaps or incorrect allocations.</li><li>Work closely with Programme Coordinators and budget holders to review expenditure, implementation plans and forecasts and recommend corrective actions where required.</li><li>Monitor shared costs, staff allocations and other cross-project expenditures to ensure appropriate allocation across projects and funding sources.</li><li>Support the development of project spending plans, cash forecasts and funding requests based on realistic operational projections.</li></ul><p>Budgeting, Reporting and Donor Compliance</p><ul><li>Lead or support the preparation of project budgets for proposals, amendments, extensions and budget revisions, in coordination with programme and support teams.</li><li>Ensure budgets are realistic, adequately costed and compliant with donor requirements and HAMAP-Humanitaire rules.</li><li>Support budget reallocations and revisions by analysing financial implications, remaining balances and donor flexibility.</li><li>Prepare, review and consolidate financial reports for donors and HQ, ensuring accuracy, completeness and timely submission</li><li>Ensure expenditure and financial documentation comply with donor requirements, approved budgets and HAMAP-Humanitaire policies, including cost eligibility, supporting documentation and correct allocation of expenditure.</li><li>Provide financial input throughout the project cycle, including proposal development, project kick-off, implementation and closure.</li></ul><p>Financial Control, Audit and Systems Strengthening</p><ul><li>Oversee the quality of financial records, accounting entries, reconciliations, supporting documentation and financial filing across the region.</li><li>Review financial transactions and allocations to identify errors, unsupported expenditure, control weaknesses or compliance risks and ensure timely corrective action.</li><li>Support internal and external audits, donor verifications and other financial reviews, including preparation of documentation and follow-up of findings.</li><li>Conduct periodic financial compliance reviews and support missions to country offices to assess the application of financial procedures and internal controls.</li><li>Contribute to the development, revision and harmonisation of finance policies, procedures, tools and internal controls across Lebanon, Iraq and Syria.</li><li>Support the implementation of improved financial systems and processes adapted to organisational, operational, legal and donor requirements.</li></ul><p>Local Partner Financial Management and Capacity Strengthening</p><ul><li>Review financial reports, expenditure records and supporting documentation submitted by HAMAP-Humanitaire s local partners to ensure accuracy, completeness and compliance with partnership agreements, approved budgets, donor requirements and HAMAP-Humanitaire procedures.</li><li>Monitor partner expenditure and budget implementation, identify financial or compliance issues, and follow up on required corrections and recommendations.</li><li><br></li></ul><ul><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications and Experience</strong></p><p>Education</p><ul><li>Bachelor s or Master s degree in Finance, Accounting, Business Administration, Economics, Management or another relevant field.</li><li>A professional qualification or certification in accounting, finance or audit would be an asset.</li></ul><p>Experience</p><ul><li>Minimum of five years of progressively responsible professional experience in finance, accounting, grants finance or financial management, preferably within an international NGO, humanitarian or development organisation.</li><li>Demonstrated experience in project budgeting, Budget versus Actual (BvA) analysis, financial monitoring, forecasting and financial reporting.</li><li>Experience managing the financial requirements of multiple projects and institutional donor funded programmes.</li><li>Experience with donor financial compliance, financial controls, audits and/or expenditure verifications.</li><li>Experience working with local partners, including reviewing partner financial reporting, monitoring financial compliance and/or strengthening partner financial management capacity, is highly desirable.</li><li>Experience setting-up an ERP system would be a strong asset.</li><li>Previous experience in a regional or multi-country role and/or working within the Middle East is an asset.</li><li>Experience contributing to the development or improvement of financial systems, policies, procedures and tools is an asset.</li></ul><p><strong>Required Skills</strong></p><p>Behavioral</p><ul><li>Demonstrates integrity, accountability and professionalism, taking responsibility for decisions and responding constructively to feedback.</li><li>Plans and prioritises work effectively, anticipates risks and takes initiative to achieve high-quality results within established deadlines.</li><li>Works collaboratively with colleagues, local partners and other stakeholders, contributing to a constructive and respectful working environment.</li><li>Communicates clearly and effectively and builds positive working relationships across different functions, cultures and operational contexts.</li><li>Promotes continuous learning, knowledge sharing and improvement, and supports the development and performance of others.</li><li>Demonstrates adaptability and sound judgement when working across multiple countries and in changing operational environments.</li><li>Promotes a working environment free from discrimination, harassment, retaliation, sexual exploitation and abuse, and upholds HAMAP-Humanitaire s safeguarding and PSEA principles.</li><li>Promotes inclusion and equal participation and considers gender and diversity perspectives in the performance of responsibilities.</li></ul><p>Technical</p><ul><li>Demonstrates strong knowledge of financial management, accounting principles, budgeting, forecasting, financial reporting and internal controls.</li><li>Ability to analyse complex financial information, identify trends, variances and financial risks, and provide practical recommendations to support decision-making.</li><li>Demonstrated understanding of institutional donor financial requirements, cost eligibility, supporting documentation and financial compliance.</li><li>Ability to manage and monitor the finances of multiple projects and funding sources across different countries and operational contexts.</li><li>Maintains high standards of accuracy, completeness and consistency in financial data, documentation and reporting.</li><li>Ability to communicate and explain financial information clearly to finance and non-finance colleagues and provide effective guidance to budget holders.</li><li>Advanced proficiency in Microsoft Excel and good working knowledge of financial monitoring, accounting and reporting tools.</li><li>Demonstrates appropriate judgement and confidentiality in handling sensitive financial and organisational information.</li><li>Experience or knowledge of procurement and logistics processes within an NGO, humanitarian, or development context would be an asset.</li></ul><p>Languages</p><ul><li>Fluency in English and Arabic, both written and spoken.</li><li>Knowledge of French and/or Kurdish is an asset.</li></ul><p><br></p>

<p><h4>Company description</h4> <p>Why work for Accor?</p> <p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p> <p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p> <h4>Job description</h4> <p>We're looking for an enthusiastic and detail-oriented Outlet Supervisor to join our Food & Beverage team in Baghdad, Iraq. In this pivotal role, you will oversee the daily operations of our outlet, ensuring exceptional service excellence, team efficiency, and outstanding guest satisfaction. As an Outlet Supervisor, you will work collaboratively with the Outlet Manager and your team to maintain our brand standards while creating a welcoming environment for every guest. This position offers the opportunity to lead, inspire, and develop a talented team while driving operational success in a dynamic hospitality setting.</p> <p><strong>Responsibilities include:</strong></p> <ul> <li>Oversee and manage daily outlet operations, ensuring seamless service delivery, adherence to brand standards, and consistent guest satisfaction across all service periods</li> <li>Lead, train, and mentor team members in professional service standards, menu knowledge, and upselling techniques; provide constructive feedback and support for continuous improvement</li> <li>Address guest concerns and resolve service issues promptly and professionally, maintaining transparency and empathy in all guest interactions</li> <li>Monitor and manage inventory levels of equipment, supplies, and consumables; ensure proper usage, timely requisitions, and efficient resource allocation</li> <li>Ensure full compliance with health, safety, hygiene, and food safety regulations; conduct routine inspections to maintain cleanliness, organization, and operational standards</li> <li>Assist with cash handling, daily closing procedures, billing accuracy, and POS system entries; analyze financial data to support outlet performance goals</li> <li>Coordinate effectively with kitchen, bar, and other departments to ensure timely service and operational efficiency; communicate guest feedback to drive service improvements</li> <li>Maintain presentation standards throughout the outlet, including table setups, service equipment, and staff appearance, ensuring consistency with brand guidelines</li> <li>Schedule team members efficiently, manage shift coverage, and conduct performance evaluations to support team development and accountability</li> <li>Support sustainability initiatives by promoting resource efficiency, minimizing waste, and implementing eco-friendly practices aligned with organizational objectives</li> </ul> <h4>Qualifications</h4> <ul> <li>Minimum 2 years of supervisory experience in a luxury hotel, fine dining outlet, or similar hospitality environment</li> <li>Strong leadership, interpersonal, and communication skills with the ability to motivate and develop team members</li> <li>Comprehensive knowledge of food and beverage service procedures, standards, and best practices</li> <li>Excellent problem-solving and guest relations skills with a customer-focused mindset</li> <li>Demonstrated ability to manage teams effectively in fast-paced environments while maintaining service quality</li> <li>Flexibility to work rotating shifts, including weekends and holidays</li> <li>Physical capability to stand for extended periods and perform necessary operational tasks</li> <li>Strong organizational and time management skills with meticulous attention to detail</li> </ul></p><p></p>

<br><ol><li><p>Establish, develop and maintain the overall Project Master Schedule, baseline schedule and integrated project schedule in line with Contract requirements and Company procedures.</p></li><li><p>Prepare detailed Work Breakdown Structure (WBS), activity definition, logic relationships, durations, resources and cost loading using Primavera P6 (or equivalent planning software).</p></li><li><p>Monitor and update project progress on a regular basis (weekly/monthly), calculate physical % complete, prepare S-curves, histograms, progress reports and dashboards.</p></li><li><p>Identify critical path, float, schedule risks and potential delays; prepare recovery plans and what-if scenarios when necessary.</p></li><li><p>Coordinate with engineering, procurement, construction, subcontractors and client teams to collect accurate progress data and resolve planning issues.</p></li><li><p>Prepare and submit timely progress reports, look-ahead schedules, manpower histograms and material delivery forecasts to Project Manager and Client.</p></li><li><p>Perform delay analysis, support Extension of Time (EOT) claims preparation and provide forensic planning inputs when required.</p></li><li><p>Lead planning review meetings, present schedule status and forecasts to senior management and stakeholders.</p></li><li><p>Ensure proper version control of schedule files and maintain historical schedule records for traceability.</p></li><li><p>Support project close-out by preparing as-built schedules, lessons learned and handover documentation related to planning.</p></li><li><p>Maintain confidentiality of sensitive project schedule and commercial information.</p></li><li><p>Authorities:</p><ol><li><p>Access and manage the project planning/scheduling system and databases (Primavera P6, etc.).</p></li><li><p>Review and approve/disapprove subcontractor/consultant submitted schedules for compliance with project requirements.</p></li><li><p>Request clarification, missing progress data or corrective actions from relevant departments/disciplines for accurate schedule updating.</p></li><li><p>Enforce schedule update procedures, coding standards, WBS structure and reporting requirements across the project team.</p></li><li><p>Compliance of planning practices with Contract requirements, Company procedures and industry standards (e.g. AACE, PMI).</p></li></ol></li></ol><p><strong>Desired Candidate Profile</strong></p><br><ol><li><p>Bachelor’s degree in Engineering (Civil, Mechanical, Electrical, Industrial), Construction Management, Project Management or a related discipline.</p></li><li><p>Minimum 10 years of planning/scheduling experience in EPC or large-scale construction projects (preferably in Oil & Gas, Infrastructure or Industrial sectors), with at least 3–5 years in a Lead/Senior Planning Engineer role.</p></li><li><p>Proven experience in developing and managing Level 3–5 schedules using Primavera P6 (mandatory); MS Project experience is a plus.</p></li><li><p>Strong knowledge of project controls principles, progress measurement, earned value management (EVM), delay analysis and claims support.</p></li><li><p>Familiarity with international project environments, FIDIC/EPC contract forms and Client reporting requirements in the Middle East.</p></li><li><p>Working proficiency in English (written and spoken) is required.</p></li><li><p>Physical Requirements</p><ol><li><p>Ability to work in an office-based project environment with occasional site visits.</p></li><li><p>Capability to handle prolonged computer-based work and attend extended meetings.</p></li><li><p>Ability to work under pressure and meet tight reporting/submission deadlines.</p></li></ol><p>Skill Requirements</p><ol><li><p>Advanced proficiency in Primavera P6 (resource loading, baseline management, critical path analysis).</p></li><li><p>Strong analytical, problem-solving and forecasting skills.</p></li><li><p>Excellent organizational, time management and attention to detail.</p></li><li><p>Good communication, presentation and coordination skills with multidisciplinary and multicultural teams.</p></li><li><p>Proficiency in MS Office applications (Excel advanced functions, Word, PowerPoint, Outlook).</p></li><li><p>Ability to maintain confidentiality of sensitive project schedule and commercial data.</p></li></ol></li></ol>

<p>Job Purpose The Team Leader (TL) has a significant impact on how potential clients assess Control Risks capabilities. The TL is responsible for setting and maintaining the highest standards of team presentation and capability to the client, and will coordinate the direction and management of the team. The TL ensures that the team meets all operational and training standards with assistance from the training team and that the team is fully compliant with Control Risks standard operating procedures (SOPs) and doctrine at all times. The TL assists in mission planning for all tasks as detailed by the Operations Manager. The TL is responsible for the professional delivery of operational briefs to both the team and clients when required.</p><p>Role tasks and responsibilities Demonstrates competence in Control Risks SOPs and personal skills Displays client etiquette, discipline and maintain Control Risks low profile approach Remains informed about the threats and key issues in Iraq Conducts vehicle and dismounted contact and immediate action drills Maintains advanced first aid skills Possesses competent navigation skills including map-reading, compass and use of GPS Uses vehicle-mounted and handheld communications systems To be fully conversant and comply with Rules for the Use of Force (RUF) Maintains competence in all required skills through regular formal assessment</p><p>Management responsibilities Conducts certifiable instruction in all relevant operational and medical team requirements in accordance with Control Risks training directives Ensures the team maintains a professional approach, appropriate client etiquette, discipline and presentation Ensures that the team conducts effective administration, including vehicle maintenance, equipment husbandry/accountability and reports and returns</p><p>Operational responsibilities Assists in conducting risk assessments and operational planning Issues orders to team members and brief clients in line with SOPs when required Conducts venue and route recces and produce reports Commands the team and issue direction to clients Provides emergency medical and primary health</p><p><strong>Desired Candidate Profile</strong></p><p>Essential Completion of Control Risks recruitment and selection process, including a pass on the HECPO course (may be gained retrospectively) Completion of Close Protection course Familiarity and comfort with Microsoft Office suite of applications Fit and active to work in a hostile environment where there are limited medical facilities A minimum of 5 years of military / police experience A minimum of 2 years of experience working in a PSD capacity in Iraq 12 months of commercial APT operational experience in Iraq</p><p>Preferred Certified training instructor CTTLS, PTLLS or equivalent BTEC Ex-military JNCO or equivalent Training in leadership skills and performance management Knowledge of and exposure to oil and gas sector</p><p>Qualifications and Specialist Skills If not from a country where English is the official language, the candidate will provide proof (dated within the last 2 years) of language ability based on the TOEFL testing process with score of 110 or above or the IELTS of 8 or above Valid SIA Frontline Close Protection Licence Valid certificate for FPOS-I Level 4 and/or FREC Level 3</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior QHSE Manager is responsible for leading all aspects of developing, improving, and maintaining relevant Quality, HSE, and Food Safety Management systems and other operating standards across the Cluster Business Units. The role establishes and implements the strategic direction, Policies, procedures guidelines, and work priorities (in conjunction with Heads of Business Units) for the continuous improvement of Quality, HSE, and Food Safety management programs and systems. This role oversees the management systems certification against international standards for existing and new certifications according to the Business Unit requirements and evaluates existing practices, processes, and procedures based on standards and identification of existing gaps.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Develop and implement QHSE policies, procedures, and management systems to ensure compliance with relevant standards and regulations.</p><br> <p>Provide leadership and strategic direction for QHSE initiatives, fostering a culture of safety, quality, and environmental stewardship across the organization.</p><br> <p>Conduct audits, inspections, and assessments to identify potential hazards, risks, and areas for improvement in QHSE performance.</p><br> <p>Lead incident investigations and root cause analyses to determine the underlying factors contributing to accidents, near misses, and non-conformances.</p><br> <p>Develop and deliver QHSE training programs to educate employees on safe work practices, quality standards, and environmental responsibilities.</p><br> <p>Collaborate with cross-functional teams to integrate QHSE considerations into business processes, projects, and decision-making.</p><br> <p>Monitor QHSE performance indicators, track trends, and analyze data to measure progress and identify opportunities for enhancement.</p><br> <p>Liaise with regulatory agencies, clients, and external stakeholders on QHSE matters, ensuring compliance with contractual and legal requirements.</p><br> <p>Prepare QHSE reports, presentations, and documentation for internal and external audiences, communicating key findings, initiatives, and recommendations.</p><br> <p>Drive continuous improvement in QHSE performance through the implementation of best practices, lessons learned, and feedback mechanisms, aiming to achieve excellence in quality, health, safety, and environmental management.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Comprehensive understanding of quality, health, safety, and environmental management systems and standards.</p><br> <p>Strong leadership and strategic planning abilities to develop and implement effective QHSE programs.</p><br> <p>Excellent communication and interpersonal skills to engage with stakeholders at all levels.</p><br> <p>Analytical and problem-solving skills to identify risks, assess data, and implement corrective actions.</p><br> <p>Regulatory compliance expertise to ensure adherence to relevant laws, regulations, and industry standards.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br> <br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Accident Reduction Programs L4<br>AI Fluency<br>Food Safety and Sanitation L4<br>Incident Investigations L4<br>Leadership_321977503<br>Quality_321977507<br>Resilience<br>Safety Procedures and Compliance L4<br>Total Quality Management L4<br>Build High-Performing Teams<br>Speed of Execution<br>Build Process and Systems<br>Provide Direction<br>Agility<br>Drive Cost Optimization<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration<br>Diploma in NEBOSH<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>FM Supervisor<br><br><p>Prepares plans and applies specifications for projects involving construction of new facilities, modification or renovation of existing facilities, installation of equipment and lightning detection systems. Projects require familiarity with other engineering fields. Prepares preliminary planning, reconnoitering, site selection including ground suitability, surveying, investigation, layout design, cost estimates, applying specifications, and inspection. Accumulates technical engineering data and reviews specifications to determine application to particular job, and whether contractor meets specifications for projects. Plans and specifications are completed in the form of drawings, and descriptive specifications and submitted through local supervisory levels to higher echelons for review, acceptance, rejection, or revision. Makes site study of operation, machine, and/or facility to obtain firsthand information of local conditions and limitations that would affect design. Prepares scope of work to include cost estimates, stress and structural analysis, design and drawings, etc. Selects the most economical method of repair or replacement through application of engineering standards. With information in mind conceives ideas of design that are practical, economical and efficient to accomplish objectives. Prepares independent Government cost estimates of work to be performed. Reviews contractor's proposals and drawings to verify completeness of scope, method of execution, identification of tasks and unit prices. Based on professional engineering knowledge, skills and abilities, evaluates drawings, projected performance time and unit price on non-prepriced items. Negotiates, to resolve any discrepancies in the proposals with the contractor. Envisions sequence of work and coordinates this with the functional operations of the various AFSB-IZ activities. Conducts site visits to inspect construction work. Exercises surveillance to assure that the contractor is conducting sufficient control of operations to produce work in conformance with plans and specifications. Reviews contractor reports and test results for completeness and accuracy. Receives samples and specifications of material and equipment to be used for the projects and assures that the components meet requirements as to grade, composition, dimensions, consistency, value, or other characteristics. Notes any deficiencies and brings to the attention of the contractor for correction. Reports to the contracting officer recurring deficiencies in the contractor's work. Sees that inspection is continuous during the process of construction, that there is close scrutiny and measurement of workmanship or materials, based upon a thorough knowledge of contract specifications, and commonly accepted trade practices. Determines the degree of tolerance to be granted within the intent of the plans and specifications. Make compromises within the intent of the plans and specifications. Recommends that payment be withheld when work is not satisfactory. Spot checks contractor operations for compliance with applicable labor laws and regulations, conducts labor compliance checks. Coordinates construction operations with using activities, other contractors, state and federal agencies, railroad and utility companies to avoid any interruption to their work. Determines acceptability of scheduling work methods and substitute material. Maintains close liaison with using organization, contractors and subcontractors to ensure changes or modifications meet requirements. Other duties as assigned within the scope of facilities civil engineering services and/or Facilities Manager. BS / BA Degree and five years of directly related experience. Specific contract requirement will prevail.</p><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><p>We're looking for an enthusiastic and detail-oriented Outlet Supervisor to join our Food &amp; Beverage team in Baghdad, Iraq. In this pivotal role, you will oversee the daily operations of our outlet, ensuring exceptional service excellence, team efficiency, and outstanding guest satisfaction. As an Outlet Supervisor, you will work collaboratively with the Outlet Manager and your team to maintain our brand standards while creating a welcoming environment for every guest. This position offers the opportunity to lead, inspire, and develop a talented team while driving operational success in a dynamic hospitality setting.</p><br><ul><li>Oversee and manage daily outlet operations, ensuring seamless service delivery, adherence to brand standards, and consistent guest satisfaction across all service periods</li><li>Lead, train, and mentor team members in professional service standards, menu knowledge, and upselling techniques; provide constructive feedback and support for continuous improvement</li><li>Address guest concerns and resolve service issues promptly and professionally, maintaining transparency and empathy in all guest interactions</li><li>Monitor and manage inventory levels of equipment, supplies, and consumables; ensure proper usage, timely requisitions, and efficient resource allocation</li><li>Ensure full compliance with health, safety, hygiene, and food safety regulations; conduct routine inspections to maintain cleanliness, organization, and operational standards</li><li>Assist with cash handling, daily closing procedures, billing accuracy, and POS system entries; analyze financial data to support outlet performance goals</li><li>Coordinate effectively with kitchen, bar, and other departments to ensure timely service and operational efficiency; communicate guest feedback to drive service improvements</li><li>Maintain presentation standards throughout the outlet, including table setups, service equipment, and staff appearance, ensuring consistency with brand guidelines</li><li>Schedule team members efficiently, manage shift coverage, and conduct performance evaluations to support team development and accountability</li><li>Support sustainability initiatives by promoting resource efficiency, minimizing waste, and implementing eco-friendly practices aligned with organizational objectives</li></ul><br>Qualifications<br><br><ul><li>Minimum 2 years of supervisory experience in a luxury hotel, fine dining outlet, or similar hospitality environment</li><li>Strong leadership, interpersonal, and communication skills with the ability to motivate and develop team members</li><li>Comprehensive knowledge of food and beverage service procedures, standards, and best practices</li><li>Excellent problem-solving and guest relations skills with a customer-focused mindset</li><li>Demonstrated ability to manage teams effectively in fast-paced environments while maintaining service quality</li><li>Flexibility to work rotating shifts, including weekends and holidays</li><li>Physical capability to stand for extended periods and perform necessary operational tasks</li><li>Strong organizational and time management skills with meticulous attention to detail</li></ul> </div>

<p>Job Purpose: The Team Leader (TL) has a significant impact on how potential clients assess Control Risks capabilities. The TL is responsible for setting and maintaining the highest standards of team presentation and capability to the client, and will coordinate the direction and management of the team. The TL ensures that the team meets all operational and training standards with assistance from the training team and that the team is fully compliant with Control Risks standard operating procedures (SOPs) and doctrine at all times. The TL assists in mission planning for all tasks as detailed by the Operations Manager. The TL is responsible for the professional delivery of operational briefs to both the team and clients when required.</p><p>Role tasks and responsibilities:</p><ul><li>Demonstrates competence in Control Risks SOPs and personal skills</li><li>Display client etiquette, discipline and maintain Control Risks low-profile approach</li><li>Remains informed about the threats and key issues in Iraq</li><li>Conducts vehicle and dismounted contact and immediate action drills</li><li>Maintains advanced first aid skills</li><li>Possesses competent navigation skills including map-reading, compass and use of GPS</li><li>Uses vehicle-mounted and handheld communications systems</li><li>To be fully conversant and comply with Rules for the Use of Force (RUF)</li><li>Maintains competence in all required skills through regular formal assessment</li></ul><p>Management responsibilities</p><ul><li>Conducts certifiable instruction in all relevant operational and medical team requirements in accordance with Control Risks training directives</li><li>Ensures the team maintains a professional approach, appropriate client etiquette, discipline and presentation</li><li>Ensures that the team conducts effective administration, including vehicle maintenance, equipment husbandry/accountability and reports and returns.</li></ul><p>Operational responsibilities</p><ul><li>Assists in conducting risk assessments and operational planning</li><li>Issues orders to team members and brief clients in line with SOPs when required</li><li>Conducts venue and route recces and produce reports</li><li>Commands the team and issue direction to clients</li><li>Provides emergency medical and primary health</li></ul><p>Application Closing Date: Thursday, 13 August 2026 Start Date: 25 September 2026 Further information will be provided on the next stage of recruitment</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Completion of Control Risks recruitment and selection process, including a pass on the HECPO course (may be gained retrospectively)</li><li>Completion of Close Protection course</li><li>Familiarity and comfort with Microsoft Office suite of applications</li><li>Fit and active to work in a hostile environment where there are limited medical facilities</li><li>A minimum of 5 years of military / police experience</li><li>A minimum of 2 years of experience working in a PSD capacity in Iraq</li><li>12 months of commercial APT operational experience in Iraq</li></ul><p>Preferred</p><ul><li>Certified training instructor CTTLS, PTLLS or equivalent BTEC</li><li>Ex-military JNCO or equivalent</li><li>Training in leadership skills and performance management</li><li>Knowledge of and exposure to oil and gas sector</li></ul><p>Qualifications and Specialist Skills</p><ul><li>If not from a country where English is the official language, the candidate will provide proof (dated within the last 2 years) of language ability based on the TOEFL testing process with score of 110 or above or the IELTS of 8 or above</li><li>Valid SIA Frontline Close Protection License</li><li>Valid certificate for FPOS-I Level 4 and/or FREC Level</li></ul>

<p><h4>Company description</h4> <p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p> <p>Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p> <h4>Job description</h4> <p>We're looking for a strategic and results-driven <strong>Marketing Manager</strong> to join our dynamic team in Baghdad, Iraq. In this pivotal role, you will develop and execute comprehensive marketing strategies that drive brand awareness, customer engagement, and business growth. Reporting to senior leadership, you'll have the opportunity to make a visible impact by leading innovative marketing initiatives across multiple channels while fostering a collaborative and inclusive team environment.</p> <ul> <li>Develop and execute strategic marketing plans that align with organizational goals and drive measurable business results</li> <li>Lead the creation and implementation of integrated marketing campaigns across digital, social media, and traditional channels</li> <li>Analyze market trends, competitor activity, and customer insights to identify growth opportunities and inform strategic decisions</li> <li>Build and mentor a high-performing marketing team, fostering a collaborative culture of innovation and continuous improvement</li> <li>Oversee content strategy and creation, ensuring brand consistency and messaging resonance across all touchpoints</li> <li>Develop and manage brand positioning, ensuring clear differentiation in the marketplace</li> <li>Collaborate with cross-functional teams including sales, product, and operations to align marketing efforts with broader business objectives</li> <li>Utilize marketing automation tools and analytics platforms to track campaign performance and optimize results</li> <li>Manage key stakeholder relationships and communicate marketing performance through clear, data-driven reporting</li> <li>Stay current with industry best practices, emerging technologies, and market developments to keep the organization competitive</li> <li>Champion a customer-focused approach, ensuring all marketing initiatives prioritize customer needs and experiences</li> </ul> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in Marketing, Business, Communications, or a related field</li> <li>Minimum 5 years of progressive marketing experience, with at least 2 years in a marketing leadership or management role</li> <li>Demonstrated success developing and executing marketing strategies that delivered measurable business impact</li> <li>Strong proficiency in digital marketing, e-commerce, social media platforms, and marketing automation tools</li> <li>Excellent analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies</li> <li>Exceptional communication, presentation, and storytelling abilities</li> <li>Strong project management skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment</li> <li>Experience leading, mentoring, and developing high-performing teams</li> <li>Demonstrated ability to collaborate effectively across departments and build strong stakeholder relationships</li> <li>Commercial acumen with a customer-focused mindset and understanding of market segmentation</li> <li>Strong organizational skills with meticulous attention to detail</li> <li>Ability to think strategically while executing tactically with efficiency and precision</li> <li>Experience in content strategy, brand management, and campaign development</li> <li>Flexibility and resilience in adapting to changing market conditions and organizational priorities</li> </ul></p><p></p>

<p>We are seeking an experienced and visionary Director of People &amp; Culture to join our Hotel in Baghdad, Iraq. In this pivotal leadership role, you will be responsible for developing and executing comprehensive human resources strategies that foster a positive, inclusive, and high-performing organizational culture. You will partner with executive leadership to align people initiatives with business objectives while championing employee engagement, talent development, and organizational excellence.</p><p>Develop, implement, and oversee comprehensive HR policies, procedures, and standards aligned with local Iraqi labor laws, industry best practices, and organizational values Lead talent acquisition and recruitment initiatives, including interviewing, assessing, and evaluating prospective employees at all organizational levels Design and implement competitive compensation and benefits programs that attract and retain top talent while ensuring market competitiveness Oversee payroll administration, benefits management, legal compliance, and employment law adherence across the organization Conduct performance management reviews and provide coaching to address performance issues with professionalism and empathy Develop and execute training and development programs that build employee capabilities and support career progression Create and maintain succession plans for middle and senior management positions in collaboration with department heads and executive leadership Foster a positive, inclusive workplace culture through employee engagement initiatives, recognition programs, and social and recreational activities Manage employee relations, including grievance resolution, disciplinary procedures, and labor organization communications with transparency and fairness Ensure compliance with local health, safety, and occupational regulations specific to Baghdad and Iraq Prepare and manage departmental budgets, forecasts, and monthly reporting on talent and culture metrics Participate in management meetings to review progress toward business plan goals and contribute to strategic planning Act as an internal consultant, providing guidance on HR matters and supporting managers in resolving workplace challenges Maintain strict confidentiality regarding sensitive HR matters and employee information Lead the HR team through recruitment, selection, performance management, and continuous professional development</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of management experience in Human Resources or related organizational development roles</li><li>Proven expertise in HR administration, compensation and benefits, employee relations, and performance management</li><li>Strong knowledge of Iraqi labor laws, occupational safety and health legislation, and local employment practices</li><li>Excellent communication, listening, and negotiation skills with the ability to influence at all organizational levels</li><li>Demonstrated ability to create and maintain a positive, inclusive working environment</li><li>Strong analytical and data-driven mindset with ability to interpret HR metrics and trends</li><li>Exceptional time management and organizational skills with ability to manage multiple priorities</li><li>Ability to work autonomously while collaborating effectively with cross-functional teams</li><li>Self-driven, resilient, and adaptable to changing business needs</li><li>Professional demeanor with strong interpersonal skills and cultural sensitivity</li><li>Ability to maintain complete professionalism and confidentiality in all HR matters</li><li>Flexibility to work beyond standard business hours when required</li></ul><strong>Domain Expertise:</strong><ul><li>Strategic HR planning and organizational development</li><li>Talent acquisition and recruitment</li><li>Compensation and benefits administration</li><li>Performance management and employee development</li><li>Succession planning and leadership development</li><li>Employee engagement and culture building</li><li>Change management</li><li>Diversity, equity, and inclusion (DEI) initiatives</li><li>Budget management and financial acumen</li><li>Stakeholder management at executive level</li><li>Grievance and disciplinary management</li></ul>