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<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.<br>
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS</p>
<h4>What is in it for you?</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies and the opportunity to earn qualifications while you work</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference in the local community through our Corporate Social Responsibility activities</li>
</ul>
<h4>Job description</h4>
<h4>What you will be doing:</h4>
<ul>
<li>Answer inquiries of room rates, outlets and room locations</li>
<li>Be totally familiar with all aspects of the reservation systems</li>
<li>Handle all reservation requests using good listening and communication skills to secure information necessary to complete a reservation</li>
<li>Post advance deposits and keep accurate records of deposits</li>
<li>Process rooming lists and group blocks and indicate special requests and billing procedures</li>
<li>File and process reservations correspondence, make certain all files are current and in order</li>
<li>Have knowledge of front desk, sales and accounts departments and how they relate to the reservations department</li>
<li>Abide by the hotels policies and procedures</li>
<li>Be familiar with changes in the rates and group enquiries</li>
<li>Be aware of inventory management and keep a constant check on the room types available throughout the day</li>
<li>Have an understanding of departmental goals and projections for average rate and occupancy</li>
<li>Answer guest questions about property facilities/services (e.g., hours of operation, room availability, restricted dates, rates and room types, packages, promotions, entertainment, restaurants, special events)</li>
<li>Assign confirmation/cancellation numbers and clearly relay this information to callers, giving them the option of emailing and/or faxing these numbers</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Diploma or bachelor’s degree in hospitality management, tourism, business administration, or a related field is preferred</li>
<li>Minimum 1–2 years of experience in hotel reservations, front office, or a similar hospitality role</li>
<li>Good knowledge of hotel reservation procedures, room types, rates, packages, and availability</li>
<li>Proficiency in hotel reservation systems and Microsoft Office applications</li>
<li>Strong communication and interpersonal skills, with a professional and courteous manner</li>
<li>Good command of written and spoken English; additional languages are an advantage</li>
<li>Strong attention to detail and accuracy when handling reservations and guest information</li>
<li>Ability to handle guest inquiries, requests, modifications, and cancellations efficiently</li>
<li>Strong organizational and time-management skills, with the ability to prioritize multiple tasks</li>
<li>Ability to work under pressure and maintain a high level of customer service</li>
<li>Good problem-solving skills and the ability to resolve guest concerns professionally</li>
<li>Flexible to work shifts, weekends, and public holidays as required</li>
</ul>
<h4>Additional information</h4>
<p><strong>Our commitment to diversity & inclusion:</strong><br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
<p><h4>Preface</h4>
<p>This document outlines the job specification for the IT Support Lead role. The role is junior to the IT Support Manager and is responsible for leading front-line IT support activities within a site-based oil & gas operational environment, ensuring reliable day-to-day IT services and effective user support.</p>
<h4>Professional summary</h4>
<p>The IT Support Lead typically has 3–5 years of experience in IT operations or service support, preferably within oil & gas or industrial environments. The role focuses on coordinating daily IT support activities, supervising technicians, resolving incidents, and acting as the primary escalation point to the IT Support Manager.</p>
<h4>Core competencies</h4>
<ul>
<li>IT service desk & end-user support</li>
<li>Incident, request & problem coordination</li>
<li>Basic network & systems support</li>
<li>IT security awareness & compliance</li>
<li>Vendor & contractor coordination</li>
<li>Asset & access management</li>
<li>ITIL-based service operations</li>
</ul>
<h4>Key responsibilities</h4>
<ul>
<li>Coordinate day-to-day IT support activities for site users.</li>
<li>Provide hands-on support for desktops, laptops, peripherals, and standard applications.</li>
<li>Log, track, and resolve incidents and service requests in line with SLAs.</li>
<li>Escalate complex or high-impact issues to the IT Support Manager as required.</li>
<li>Support basic server, network, and application troubleshooting activities.</li>
<li>Ensure compliance with IT security, access control, and acceptable use policies.</li>
<li>Coordinate with vendors and third-party support teams for issue resolution.</li>
<li>Maintain accurate IT asset, access, and support documentation.</li>
<li>Support IT onboarding, inductions, and user awareness activities.</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Windows desktop and basic server administration</li>
<li>Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)</li>
<li>Basic networking concepts (LAN, Wi-Fi, VPN)</li>
<li>Endpoint security and antivirus tools</li>
<li>ITSM / service desk tools</li>
</ul>
<h4>Certifications</h4>
<ul>
<li>ITIL Foundation (preferred)</li>
<li>Microsoft or equivalent technical certifications (desirable)</li>
<li>Relevant site HSE or safety certifications</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Incident and request resolution within agreed SLA targets.</li>
<li>User satisfaction with IT support services.</li>
<li>Accuracy and completeness of IT asset and access records.</li>
<li>Compliance with IT security and site policies.</li>
</ul>
<h4>Reporting structure</h4>
<p>Reports directly to the IT Support Manager and works closely with IT Infrastructure, Applications, IM, and Cyber Security teams to support site operations.</p></p><p></p>
<p>A. Welding Engineering & Procedure Control
• Develop, review, and qualify WPS/PQRs in accordance with project requirements and code standards.
• Manage Welder and Welding Operator Performance Qualification (WPQ) and continuity records.
• Prepare Weld Maps, Welding Sequence Plans, and Technical Queries (TQs) for design discrepancies.
B. Quality Assurance & NDT Control
• Lead and supervise the QA/QC team; review and approve Inspection & Test Plans (ITPs) and NDT procedures (RT, UT, MT, PT).
• Perform Root Cause Analysis (RCA) of welding failures and NCRs, and propose technical solutions to improve weld quality and productivity.
• Interpret radiographic films (RTFI) and witness NDT activities on-site.
C. Cross-Country Pipeline Specific Inspection & Execution (??????)
• Perform comprehensive pipeline construction inspections along the Right-of-Way (ROW), strictly following API 1104, ASME B31.4/B31.8, and project specifications.
• Conduct pre-weld inspections for pipe bevel preparation, root gap, fit-up tolerances, and alignment prior to the root pass.
• Supervise field automatic/semi-automatic pipeline welding (GMAW/FCAW) used for large-diameter cross-country lines.
• Monitor and verify pre-heat, inter-pass temperatures, and heat input across the pipeline spread to prevent hydrogen cracking.
• Coordinate daily NDT activities along the pipeline (RT/AUT), ensuring timely defect identification and rectification.
• Inspect field joint coating, holiday testing, and anti-corrosion systems on the girth welds.
• Coordinate tie-in welding, lowering, and backfilling activities to maintain continuous construction quality.
• Witness Hydrostatic Testing, pigging, and drying procedures for pipeline sections and final mechanical completion.
• Maintain comprehensive pipeline weld records, NDT tracking logs, and repair registers for project audit and handover to the Client.
D. Field Execution, HSE & Coordination
• Provide daily technical support for on-site construction, resolving bottlenecks related to pipelines, piping, and structural work.
• Liaise with clients, TPI, and subcontractors, and participate in weekly progress and quality meetings.
• Ensure strict compliance with HSE policies (HAZOP, JSA) and issue Lessons Learned and quality feedback notices to the project teams.</p><p>• Minimum 15 years of extensive experience in the Oil & Gas industry, specifically in large-scale EPC projects and cross-country pipeline construction.
• Proven hands-on experience in cross-country pipeline projects, including the supervision of automatic and semi-automatic welding spreads (e.g., GMAW/FCAW with Saturnax/Serimax systems), field joint coating, NDT (RT/AUT), and hydrostatic testing.
• Demonstrated track record of working with major international operators such as TotalEnergies, Saudi Aramco, or equivalent in onshore pipeline and plant facilities.
• Expert knowledge of applicable pipeline codes and standards: API 1104, ASME B31.4, B31.8, DNV-ST-F101, and NACE MR0175/ISO 15156.
• Solid experience in field tie-in welding, in-service welding, hot tapping, and sour service environments.
• In-depth understanding of pipeline pre-commissioning and commissioning procedures, including pigging and drying operations.
• Proven experience in managing pipeline QA/QC data, RT film interpretation (RTFI), and final handover dossiers to meet strict client audit requirements.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Your opportunity to be part of the secret shopper network with Tadr! If you have a keen eye for detail and enjoy evaluating experiences in various locations, this role is a perfect fit for you. You will conduct specific visits, monitor service stages, and record your observations through a clear and user-friendly system.</p><p>The work is flexible, the rewards are generous, and the experience is enjoyable, making it an excellent option for those seeking additional income with complete freedom in choosing visits.</p><p><br></p><p>We need you to have:</p><ol><li>Strong attention to detail.</li><li>The ability to evaluate experiences objectively.</li><li>Skill in writing clear and organized observations.</li><li>Commitment to instructions and the type of visit required.</li><li>The ability to manage time and execute the visit at the specified time.</li><li>Basic communication skills.</li><li>Familiarity with using smartphones and applications.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li><i>Communication Skills:</i> The ability to communicate effectively with others, whether in writing or verbally, to ensure understanding of observations and reports.</li><li><i>Flexibility:</i> The ability to adapt to different work environments and handle changing situations.</li><li><i>Confidentiality:</i> Commitment to maintaining the confidentiality of information and not disclosing identity as a secret shopper.</li></ul></div>
<b>Role Purpose<br></b>Zain Iraq is actively recruiting to hire an IT System Architect who is responsible for designing, governing, and maintaining the end-to-end architecture of the organization's BSS, Digital, Integration, and API Management ecosystem. The role ensures that all technology solutions align with enterprise architecture standards, business objectives, security requirements, scalability, and operational excellence.<br>The IT System Architect acts as the technical authority for system architecture, solution design, API strategy, and enterprise integration while providing architectural guidance throughout the project lifecycle.<br><b><br>Responsibilities<br></b><br>Define and maintain the enterprise architecture for BSS, Digital, and Integration platforms.<br><br>Design scalable, secure, and high-availability solution architectures that support current and future business requirements.<br><br>Lead architecture design activities for new systems, enhancements, and technology transformation initiatives.<br><br>Define and govern the enterprise API strategy, including API lifecycle management, security, versioning, and governance standards.<br><br>Design integration architecture using API Management platforms, middleware, event-driven architecture, and microservices.<br><br>Review and approve High-Level Design (HLD), Low-Level Design (LLD), and technical solution documents prepared by internal teams and vendors.<br><br>Ensure architectural compliance with enterprise standards, security policies, and technology roadmaps.<br><br>Evaluate new technologies and provide recommendations for improving system performance, scalability, availability, and operational efficiency.<br><br>Collaborate with business, project, operations, security, infrastructure, and vendor teams to deliver integrated technology solutions.<br><br>Lead technical architecture workshops and participate in vendor technical evaluations, RFPs, and solution assessments.<br><br>Provide technical leadership during implementation, integration, testing, production deployment, and major incident resolution.<br><br>Identify technical risks and dependencies and recommend appropriate mitigation strategies.<br><br>Produce and maintain architecture documentation, standards, guidelines, and reference models.<br><br>Mentor technical teams and promote architecture best practices and knowledge sharing across the organization..<br><br>Review and approve solution designs proposed by vendors and implementation teams.<br><b><br>Education, Experience and Competencies<br></b>Education<br><br>Bachelor's degree or Above<br>Experience<br><br>8+ years of experience in Solution, System, or Enterprise Architecture.<br><br>4+ years of hands-on experience with API Management and enterprise integration platforms.<br><br>Strong knowledge of API Gateway, REST APIs, Microservices, ESB, and event-streaming technologies such as Kafka.<br><br>Proven experience with API Management platforms such as WSO2, MuleSoft, Apigee, Kong, or Boomi.<br><br>Strong understanding of API security, including OAuth2, JWT, and mTLS.<br><br>Experience delivering complex solutions across the full project lifecycle, from design through production deployment.<br><br>Experience in telecom or large enterprise environments is highly preferred.<br><br>Strong vendor management, performance optimization, and high-availability architecture experience.<br>Competencies<br>Behavioral<br><br>Achievement Driven<br><br>Information Seeking<br><br>Problem Solving and Creativity<br><br>Relationship Building<br><br>Initiative<br>Technical<br><br>Oral and Written Communication<br><br>Managing Information<br><br>Technology Application<br><br>Quality, Health, Safety, Security and Environment<br><br>Capacity Planning and Demand Management<br><br>IT User Support<br><br>IT Business Analysis<br>IDE Competency<br><br>Courage to Engage<br><br>Addressing Bias<br><br>Allyship<br><br>
<p>Develop and implement the Quality policies, procedures, and standards. Ensure compliance with local requirements and international quality standards. Monitor Service and operational quality and key performance indicators. Lead internal quality reviews and continuous improvement initiatives. Prepare quality reports and recommend corrective actions. Promote a strong quality culture across the organization. Monitor customer and employee satisfaction. Support the implementation of ISO standards and quality management systems.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in business administration, Industrial Engineering, or a related filed.</li><li>5-10 years of experience in quality management.</li><li>Strong knowledge of ISO standards, Internal audits, and quality management systems.</li><li>Knowledge of continuous improvement tools such as Six Sigma and Kaizen.</li></ul>
<p>Coordinate and manage day-to-day HR operations. Oversee recruitment processes including sourcing, interviewing, and onboarding. Ensure compliance with labor laws and internal HR policies. Support performance management cycles and employee evaluations. Handle employee relations issues and provide guidance to managers. Maintain accurate HR records and reporting systems. Implement and improve HR policies, procedures, and SOPs. Coordinate training and development initiatives. Monitor attendance, leave, and disciplinary processes. Collaborate with leadership to align HR strategies with business goals.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong knowledge of HR principles and labor laws.</li><li>Excellent communication and interpersonal skills.</li><li>Leadership and team management abilities.</li><li>Problem-solving and conflict resolution skills.</li><li>High level of confidentiality and integrity.</li><li>Organizational and time management skills.</li><li>Attention to detail and accuracy.</li><li>Ability to work under pressure and meet deadlines.</li></ul>
<p>Location Erbil</p><p>Intern| Audit & Assurance | Accounting and Reporting Advisory (ARA) | Erbil</p><p>Here's one specific opportunity to experience being an intern in Audit and Assurance. As an Audit & Assurance intern you will:</p><ul><li>Assist in performing analytical review of audit documents</li><li>Review client accounting and operating procedures and systems of internal control</li><li>Identify accounting and auditing issues; perform research to solve issues that arise</li><li>Provide recommendations for improved controls and enhanced business efficiency</li><li>Demonstrates practical exposure to AI tools through university/graduation projects and/or day- to-day productivity use, with the ability to explain how AI supported outcomes.</li><li>Shows a strong digital mindset and curiosity to adopt new technologies, with willingness to learn and apply firm-approved tools appropriately.</li><li>Applies sound judgement and integrity when using AI, including awareness of confidentiality, data handling, and ethical use (e.g., avoiding misuse in academic/professional work).</li></ul><p>Leadership Capabilities:</p><ul><li>Builds own understanding of our purpose and values; explores opportunities for impact</li><li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent</li><li>Understands expectations and demonstrates personal accountability for keeping performance on track</li><li>Actively focuses on developing effective communication and relationship-building skills</li><li>Understands how their daily work contributes to the priorities of the team and the business</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Pursuing a degree in accounting or related field</p><p>Demonstrated leadership, problem solving, and strong verbal and written communication skills</p><p>Ability to prioritize tasks and work on multiple assignments</p><p>Ability to work as part of a team with professionals at all levels</p><p>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</p>
<p> <strong>About Zaincash </strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong> Responsibilities:</strong> </p> <ul> <li>Manage the end-to-end recruitment process across all levels and functions.</li> <li>Lead, supervise, and support the recruitment team to ensure effective delivery of hiring requirements.</li> <li>Partner with hiring managers to understand staffing needs, job requirements, and recruitment priorities.</li> <li>Develop and implement effective sourcing and headhunting strategies to attract qualified candidates.</li> <li>Manage candidate sourcing through LinkedIn, Workable, recruitment platforms, referrals, and other relevant channels.</li> <li>Conduct and oversee candidate screening, interviews, assessments, and selection processes.</li> <li>Ensure timely follow-up with hiring managers and candidates throughout the recruitment process.</li> <li>Monitor recruitment KPIs, including time-to-fill, hiring progress, and recruitment pipeline performance.</li> <li>Prepare and maintain accurate recruitment reports and tracking dashboards.</li> <li>Build and maintain a strong talent pipeline for current and future hiring needs.</li> <li>Ensure recruitment activities are conducted in line with company policies and approved hiring procedures.</li> <li>Identify opportunities to improve recruitment processes, tools, and overall hiring efficiency.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s degree in Human Resources, Business Administration, or any related administrative field.</li> <li>Minimum 6 years of experience in recruitment and talent acquisition.</li> <li>Minimum 2 years of experience in a recruitment supervisory or managerial role.</li> </ul>
<p>We are looking for a Brand & Business Development Representative to manage our business relationship and support the growth of our presence in the Iraqi market.</p><p><strong>Desired Candidate Profile</strong></p><p>2+ years experience in mobile phones, telecom, consumer electronics, retail, or distribution.</p><p>Strong knowledge of the Iraqi market.</p><p>Strong communication and negotiation skills.</p><p>Good Arabic and English.</p><p>Existing industry relationships are an advantage.</p><p>Proactive, trustworthy, commercially minded, and able to work independently.</p><p>Willing to travel within Iraq.</p>
<p>We are looking for a Brand & Business Development Representative to manage our business relationship and support the growth of our presence in the Iraqi market.</p><p><strong>Desired Candidate Profile</strong></p><p>2+ years experience in mobile phones, telecom, consumer electronics, retail, or distribution.</p><p>Strong knowledge of the Iraqi market.</p><p>Strong communication and negotiation skills.</p><p>Good Arabic and English.</p><p>Existing industry relationships are an advantage.</p><p>Proactive, trustworthy, commercially minded, and able to work independently.</p><p>Willing to travel within Iraq.</p>
<p>Baghdad Educational Degree Bachelors Target Society Business - Administration, Law, Languages Career Level Fresh graduate Skills very good command of written and spoken english., good computer skills particularly in microsoft office applications including word excel and outlook., strong organizational and follow-up skills., good communication skills and professional email-writing ability., attention to detail and the ability to manage multiple tasks and deadlines., ability to work effectively both indepently and as part of a team. Languages Arabic,English Responsibilities - Drafting and responding to clients emails in a professional and timely manner. - Following up on trademark applications, deadlines, and pending matters. - Maintaining and organizing physical and electronic files. - Updating the company s database and internal records. - Preparing routine reports, letters, and documents. - Coordinating with colleagues to ensure that clients instructions are properly handled. - Performing other administrative duties related to trademark matters as required. Job Type Full Time Job Information About the candidates Gender Any Notice Period 1 month or less</p><p><strong>Desired Candidate Profile</strong></p><p>Educational Degree Bachelors Target Society Business - Administration, Law, Languages Career Level Fresh graduate Skills very good command of written and spoken english., good computer skills particularly in microsoft office applications including word excel and outlook., strong organizational and follow-up skills., good communication skills and professional email-writing ability., attention to detail and the ability to manage multiple tasks and deadlines., ability to work effectively both indepently and as part of a team. Languages Arabic,English</p>
<p>Responsible for developing the business through partner restaurants and maintaining long term relationships. Handle menu photos, promotions, advertisement sales, renegotiations and transmission methods optimization as well as other special account management ad hoc projects as per standards set. What's On Your Plate? Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share. Maintain a continuous business relationship with clients/ restaurants. Provide excellent service and support in order to build strong relationships and resolve operational issues between clients/ restaurant and company. Make sure that the menus of the clients are up to date at all times. Optimize the restaurant content (MOA, Delivery time). Commission rate renegotiation: - Building new commercial relationships by renewing the existing contacts by renegotiating the offer. Advertisement sales: -Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter. Generating food coupons, promotions and vouchers from existing restaurants. Convince clients / restaurants for brand promotion of Talabat pictures. Transmission method optimization: -Convincing clients / restaurants to implement track order feature and changing the transmission method to WLA. Convince the restaurant to go for digitalization (Backlinks, Splash pages, White-label, Facebook button). Encourage restaurants to subscribe for the online payment gateway. Coordinate with the restaurant, if the restaurant is live or active on the Talabat website, checking and resolve the reason, such as shutting down or stopped delivery. Maintain accurate records of all sales and prospecting activities including: Closed sales Follow-up activities Sales expense report Increased sales report after placing promotion, voucher and coupons Restaurant analysis sheet Account management report</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 3 years of full-time professional experience in related field Interpersonal Skills Communication Skills Customer Service Skills Negotiation Skills Problem Solving Skills Market Research Skills Planning and Organizing Skills Fluent in English and Arabic (Kurdish is a plus)</p>
<p>· Prepare and compile bid documents, including proposals, quotations, and tender submissions, ensuring accuracy, completeness, and compliance with client requirements and specifications.
· Coordinate bid activities and processes, liaising with internal departments, subcontractors, suppliers, and other stakeholders to gather necessary information and ensure timely submission of bids.
· Analyze tender documents, including drawings, specifications, and scope of work, to understand project requirements, identify risks and opportunities, and develop appropriate bid strategies.
· Provide support to the estimation team in preparing cost estimates, quantity take-offs, and pricing schedules for construction projects, ensuring alignment with bid strategies and client expectations.
· Manage bid schedules and deadlines, tracking progress, milestones, and deliverables to ensure timely completion of bid submissions and adherence to client timelines.
· Review bid documents and submissions for accuracy, consistency, and compliance with Company standards, policies, and quality assurance processes before final submission to clients.
· Identify and assess project risks and opportunities during the tendering process, collaborating with project teams to develop risk mitigation strategies and contingency plans.
· Maintain communication with clients, attending pre-bid meetings, site visits, and clarification sessions to gather information, address inquiries, and ensure alignment with client expectations.
· Support contract negotiation processes, working with legal and procurement teams to review contract terms and conditions, negotiate pricing, and finalize agreements with clients.
· Maintain records of bid opportunities, submissions, and outcomes, tracking bid success rates, lessons learned, and feedback to inform future bidding strategies and improve competitiveness.</p><p><strong>Desired Candidate Profile</strong></p><p>· Knowledge of Bid coordination and preparation.
· Excellent Microsoft Office Professional skills including PowerPoint.
· ERP knowledge, preferably SAP functional skills are a requirement to be successful in this role.
· Minimum 5 year(s) working experience, 3 year(s) relevant working experience.</p>
<p>ey Responsibilities</p><p>1- Production Management</p><ul><li><p>Prepare daily, weekly, and monthly production plans in coordination with Sales and Warehouse departments.</p></li><li><p>Manage production orders across injection molding and IML production lines.</p></li><li><p>Monitor actual production results against targets and analyze performance gaps.</p></li><li><p>Ensure the availability of raw materials, labels, molds, packaging materials, and required manpower.</p></li><li><p>Supervise machine setup, mold changes, robot settings, color changes, and product changeovers.</p></li><li><p>Monitor production output, cycle time, rejection rate, waste, and downtime.</p></li><li><p>Ensure that finished products comply with approved specifications and samples.</p></li><li><p>Improve machine and workforce productivity and reduce mold-change time.</p></li><li><p>Coordinate with Quality Control to address non-conforming products and prevent recurrence.</p></li><li><p>Prepare and submit daily, weekly, and monthly operational reports.</p></li></ul><p>2- Maintenance Management</p><ul><li><p>Develop and implement preventive, periodic, and predictive maintenance plans.</p></li><li><p>Supervise the maintenance of injection molding machines, IML robots, molds, compressors, chillers, and auxiliary equipment.</p></li><li><p>Ensure quick diagnosis and repair of emergency breakdowns.</p></li><li><p>Conduct root-cause analysis for recurring failures and implement corrective actions.</p></li><li><p>Monitor equipment downtime and maintenance performance indicators.</p></li><li><p>Maintain complete maintenance records for each machine, mold, and piece of equipment.</p></li><li><p>Identify critical spare parts and ensure appropriate inventory levels.</p></li><li><p>Coordinate with suppliers, service providers, and external technicians when required.</p></li><li><p>Inspect completed maintenance work and confirm that equipment is safe and ready for operation.</p></li></ul><p>3- Operational Improvement</p><ul><li><p>Improve the plant’s Overall Equipment Effectiveness (OEE).</p></li><li><p>Reduce raw-material waste and the consumption of electricity, compressed air, and cooling water.</p></li><li><p>Analyze rejected products and production losses and implement improvement plans.</p></li><li><p>Develop and update Standard Operating Procedures (SOPs) and work instructions.</p></li><li><p>Lead continuous-improvement and production-capacity projects.</p></li><li><p>Participate in the evaluation and procurement of new machinery, molds, and equipment.</p></li><li><p>Prepare production and maintenance budgets and control operational costs.</p></li><li><p>Ensure the proper use and protection of company assets and equipment.</p></li></ul><p>4- Team Management</p><ul><li><p>Lead production and maintenance engineers, supervisors, technicians, operators, and workers.</p></li><li><p>Prepare shift schedules and assign duties according to operational requirements.</p></li><li><p>Evaluate employee performance and identify training requirements.</p></li><li><p>Train employees on proper operation, troubleshooting, quality, and safety procedures.</p></li><li><p>Ensure compliance with attendance, discipline, and company policies.</p></li><li><p>Promote effective coordination between Production, Maintenance, Quality, and Warehouse teams.</p></li></ul><p>5- Quality and Safety</p><ul><li><p>Ensure compliance with quality, hygiene, and housekeeping requirements for IML products.</p></li><li><p>Prevent the use of unapproved materials, labels, molds, or production parameters.</p></li><li><p>Ensure first-piece inspection is completed after startup, mold changes, or material changes.</p></li><li><p>Enforce occupational health and safety procedures and the use of personal protective equipment.</p></li><li><p>Ensure Lockout/Tagout (LOTO) procedures are followed during maintenance activities.</p></li><li><p>Investigate incidents and operational risks and implement preventive measures.</p></li><li><p>Maintain clean, safe, and organized production and maintenance areas.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>At least seven years of experience in industrial operations or production, including three years in a supervisory or managerial position.</p><ul><li><p>Experience in plastic</p></li></ul>
<p>About the job</p><p> </p><p>Job Purpose</p><p>The PSD Manager focuses on preserving the patient’s continuous satisfaction through the daily running and management of the center using the PSD’ resources effectively. PSD Manager ensures that calls are answered by agents within agreed times scales in an appropriate manner and ascertain that insured patients get quality health care at an optimal cost.</p><p> </p><p>Duties & Responsibilities</p><p>1. Daily Duties</p><p>• Distribute daily tasks and duties to the PSD Officers</p><p>• Prepare the staff shifts schedules as well as schedules during holidays</p><p>• Supervise and ensure that all calls and complaints at the Call Center department are answered professionally and within service level</p><p>• Answer inbound calls as well as assist customers who have specific inquiries which may range from coverage questions, network location, eligibility, medical inquiries, etc…</p><p>• Monitoring Cisco dashboard and Key Performance indicators to track the call center workflow</p><p>• Monitor media posts concerning the healthcare scheme and services provided to answer callers’ inquiries</p><p>2. Patients’ Support</p><p>• Escalate complicated eligibility requests that cause patient dissatisfaction with the objective of enhancing and facilitating the delivery of healthcare services</p><p>• Understand all relevant procedures and guidelines to assure the optimal and timely delivery of healthcare services to patients</p><p>3. Providers’ Helpdesk</p><p>• Identify systems related problems from feedback of providers (i*Care users)</p><p>• Give support to Providers concerning eligibility difficulties ranging from defaulting equipment to document collection</p><p>4. Complaint Handling</p><p>• Facilitate resolution of complaints/requests for Patients and Providers</p><p>• Respond to suggestions, complaints and compliments submitted by patients and providers and offer positive support to involved staff</p><p>• Gather, analyze and report daily complaints. Determine reoccurrences and take corrective action</p><p>• Participate in committees, work groups, and/or process improvement teams which improve patient satisfaction</p><p>5. Processes and Procedures:</p><p>• Ensures compliance with GlobeMed procedures and practices associated with the patient</p><p>• Communicate in a timely manner on any administrative changes at the providers that may affect GlobeMed procedures and send immediate notifications to the concerned department about relocation of key employees and/or change in management of these providers</p><p>• Assist with System Requirements Analyses</p><p>6. Working Conditions</p><p>• Monitor Call Center Agents moral and improve the work environment</p><p>• Call Center Manager is expected to report to work during weekends and/or holidays depending on his/her availability</p><p> </p><p>Skills/Qualifications</p><p>Requirements</p><p>A degree in General Medicine</p><p>Minimum 7 years of experience in Customer Service Position, 2 of which in a Call Center environment</p><p>Possess good computer knowledge and technological skills including familiarity with CRM Solutions</p><p>Proficiency in English and Arabic</p><p>Sound knowledge in all MS Office Suites</p><p> </p><p>Other Skills/Abilities</p><p>Ability to handle a heavy call volume, work in a fast-paced environment, and deal well with stress</p><p>Quickly recognize the signals of a disgruntled customer and respond in a calm manner</p><p>Display dependability by being able to follow instructions as well as take responsibility for his/her own actions</p><p> </p><p>Possess Supervisory skills required to manage the call center team while facilitating daily operations.</p>
<p><h4>About Deloitte</h4>
<p>When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, Best Consulting Firm, and the Middle East Training & Development Excellence Award.</p>
<h4>Our Purpose</h4>
<p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges, and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations, and supporting our communities.</p>
<p>Our shared values guide the way we behave to make a positive, enduring impact:</p>
<ul>
<li>Lead the way</li>
<li>Serve with integrity</li>
<li>Take care of each other</li>
<li>Foster inclusion</li>
<li>Collaborate for measurable impact</li>
</ul>
<h4>Intern | Audit & Assurance | Accounting and Reporting Advisory (ARA)</h4>
<p>Here's one specific opportunity to experience being an intern in Audit and Assurance. As an Audit & Assurance intern you will:</p>
<ul>
<li>Assist in performing analytical review of audit documents</li>
<li>Review client accounting and operating procedures and systems of internal control</li>
<li>Identify accounting and auditing issues; perform research to solve issues that arise</li>
<li>Provide recommendations for improved controls and enhanced business efficiency</li>
<li>Demonstrate practical exposure to AI tools through university or graduation projects and/or day-to-day productivity use, with the ability to explain how AI supported outcomes</li>
<li>Show a strong digital mindset and curiosity to adopt new technologies, with willingness to learn and apply firm-approved tools appropriately</li>
<li>Apply sound judgement and integrity when using AI, including awareness of confidentiality, data handling, and ethical use (e.g., avoiding misuse in academic or professional work)</li>
</ul>
<h4>Leadership Capabilities</h4>
<ul>
<li>Build own understanding of our purpose and values; explore opportunities for impact</li>
<li>Demonstrate strong commitment to personal learning and development; act as a brand ambassador to help attract top talent</li>
<li>Understand expectations and demonstrate personal accountability for keeping performance on track</li>
<li>Actively focus on developing effective communication and relationship-building skills</li>
<li>Understand how daily work contributes to the priorities of the team and the business</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Pursuing a degree in accounting or related field</li>
<li>Demonstrated leadership, problem solving, and strong verbal and written communication skills</li>
<li>Ability to prioritize tasks and work on multiple assignments</li>
<li>Ability to work as part of a team with professionals at all levels</li>
<li>Fluent in English (reading, speaking, and writing)</li>
<li>Preference will be given to bilingual candidates (Arabic/English)</li>
</ul></p><p></p>
<p><h4>Primary duties</h4>
<h4>Leadership</h4>
<p>Deputises for the MA for any station maintenance needs if MA is not available (Validation / COW / Schedule / etc).</p>
<p>Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.</p>
<p>Responsible for progression of their own coaching and development against the MC training matrix – the MA will support timely delivery of direct reports personal delivery plan.</p>
<h4>Risk / operating discipline</h4>
<p>Supports MA to ensure the safe execution and coordination of maintenance activities in support of ROO’s standards, values, and behaviours is carried out inside assigned station.</p>
<p>Ensures a zero tolerance for overdue maintenance (SCE and anomaly management) to reduce risk to production, personnel, plant, and environment.</p>
<p>Supports compliance with the standardized work management process, including deferral and risk management.</p>
<p>Ensure management of change process is understood and followed.</p>
<p>Actively contributes and promotes a culture of open safety reporting and continuous improvement including weekly SVs as per schedule.</p>
<p>Conducts daily site surveys across all onsite equipment and skids and reports any defects to support safe and reliable operations.</p>
<p>Supports MA and operations team on returning plant to safe operation post planned interventions – timely GOC paperwork closeout (ITRs), people MC1 walkdowns, PSSR sign off.</p>
<h4>People</h4>
<p>Have close oversight of contractors for managed activities and review unpriced CTRs.</p>
<p>Engages with BOC and site maintenance leads to confirm alignment on priorities and to ensure readiness and efficient safe execution.</p>
<h4>Production delivery, optimisation & excellent performance</h4>
<p>Supporting the MA to ensure effective and efficient asset maintenance, covering multi-discipline preventative (PM) and corrective (CM) maintenance activities completed within the assigned station.</p>
<p>Coordinates the delivery of the 2-week maintenance schedule.</p>
<p>Supports MA and operations team on returning plant to safe operation post planned interventions (also relevant to OE, but included here due to production impact).</p>
<p>Coordinate the support services (scaffolds / cranes / excavation / etc) for maintenance activities by initiating requests and efficiently confirming work completion. Timely removal of hired equipment on completion of work scopes.</p>
<p>Accountable to the MA for maintaining the required daily updates / progress in the O&M tracker and department-specific daily reports.</p>
<p>Supports the MA in planning and maintaining opportune outage / Maint BB for site TAR and system outages.</p>
<h4>Experience, qualifications & key skills</h4>
<p>Above 3 years experience in O&G industry (preferable with IOC’s direct or contract).</p></p><p></p>
<p><h4>About company</h4>
<p>Belong, connect, grow, with KBR!<br>
The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.<br>
KBR sustainable technology solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Job purpose</h4>
<p>The reservoir engineer is part of the well reservoir facilities management team in the petroleum engineering department. The primary job purpose is to ensure asset value maximization, development planning and optimization decisions. The incumbent also needs to ensure the optimum recovery of remaining reserves and production within optimal operating envelope.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Overview and participate in in-house reservoir studies and provide technical consultation support to internal/external reservoir studies (validation, assess quality of deliverables).</li>
<li>Check with the study team on the dynamic simulation model for short, medium and long term production forecasts and design a reservoir management strategy.</li>
<li>Support the study team to update the reservoir simulation model for field development plans, depletion planning, forecast and reserves assessment.</li>
<li>Daily reservoir production and performance monitoring in order to meet production criteria while adhering to prudent reservoir management plan.</li>
<li>Formulate, review and enhance reservoir management and surveillance plans.</li>
<li>Evaluate opportunities to improve reservoir ultimate recovery and production targets.</li>
<li>Provide support to other groups for well intervention, proposal, data acquisition and reservoir evaluation.</li>
<li>Provide technical advice and support on infill, appraisal and development drilling.</li>
<li>Get production forecasts from the study team (simulation models and/or other acceptable reservoir engineering techniques).</li>
<li>Conduct well and reservoir review, present recommendation to team and stakeholders as required.</li>
<li>Ensure a comprehensive range in subsurface uncertainties understanding has been thoroughly evaluated and passed on to develop production forecast, input, assumptions for WPB, STPF/LTPF etc.</li>
<li>Ensure integration and consistency between engineering and geological interpretations by close collaboration with the study team and other professionals (production technologist, petrophysicists, geologists, geophysicists, operations and facilities engineers).</li>
<li>Evaluate new technologies and applications to the reservoirs to improve ultimate recovery and encourage knowledge sharing amongst peers and colleagues.</li>
<li>Mentoring, training, and enhancing capability of less experienced colleagues and junior staff in all aspects of surveillance and reservoir management.</li>
</ul>
<h4>Qualifications</h4>
<p>Degree in petroleum engineering. In-depth knowledge of reservoir management. Experience and good technical knowledge and understanding of reservoir drive mechanisms, stimulation design, well test analysis, decline curve analysis, production forecast and artificial lifts applications. Previously working in a multi-cultural and multi-national team. Knowledge of well completion, intervention, drilling and workover procedures and regulations. Oil and gas wells design and integrity monitoring and management from conceptual and construction until abandonment. Experience in reservoir engineering software: PI, PVTSim, Kappa’s Sapphire and OFM.</p>
<h4>Experience</h4>
<p>Minimum 10 - 15 years’ experience with an operator with in-depth technical knowledge and capability in reservoir engineering and reservoir studies (water flooding, gas injection etc.). Experience in both clastic and carbonate reservoirs development and recovery strategies. Previously working in a multi-cultural and multi-national team, international experience.</p>
<h4>Language proficiency, computer and software skills</h4>
<p>Must be able to speak upper intermediate and above English. Arabic is an advantage. Knowledge of Eclipse (basic), Petrel RE, IPSM, OFM. Experience in other petroleum engineering standard software (intermediate): EC, PVTSim, Kappa’s Sapphire or other software is an advantage.</p>
<h4>Skills</h4>
<ul>
<li>Good communication and analytical skills are essential.</li>
<li>Eagerness to learn and develop own skills.</li>
<li>Strong leadership skills, ability to delegate, and work with minimum supervision.</li>
<li>Must have a HSSE driven mindset.</li>
<li>The ability to work with people from different cultural backgrounds will be essential.</li>
<li>The position will involve working with government, vendors or partner representatives.</li>
<li>Experience and good understanding of reservoir development, simulation, stimulation design, well test analysis, decline curve analysis, production forecast and artificial lifts.</li>
<li>Knowledge of well completion, intervention and workover procedures and regulations.</li>
<li>Experience and knowledge of oil and gas wells integrity monitoring and management from construction until abandonment.</li>
<li>Experience in supervising operations of production enhancements, well completion, intervention and workover procedures and regulations.</li>
<li>Good diagnostic skills are required to troubleshoot problems.</li>
<li>Must be able to communicate at a technical level with various stakeholders including:<br>
- Production technologists/planners: well performance, analysis and well integrity.<br>
- Petroleum engineers: production performance, production forecasts, development planning.<br>
- Finance/commercial department: reporting and forecasting of produced and export volumes.<br>
- Operations & maintenance: system performance and optimization opportunities.<br>
- Metering: metering and mismeasurement issues.</li>
</ul></p><p></p>
<p><h4>About company</h4>
<p>Belong, connect, grow, with KBR! The KBR team delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Job purpose</h4>
<p>Production Technologist is part of the Well Reservoir Facilities Management team in the Petroleum Engineering Department. The primary job purpose is to ensure technical support to wells performance, close monitoring and maintain well integrity, respond to production planning and reservoir engineers requests for well deliverability and optimization decisions.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Daily production of well performance, spot anomalies, diagnose well production issues and performance monitoring according to well operating envelope.</li>
<li>Monitor and manage well integrity to minimize deferment and ensure HSE policies compliance in a safe working environment.</li>
<li>Daily monitoring of workover activities (hoist, rigless-perforation, stimulation, clean up, tie-in, opening up etc).</li>
<li>Production enhancement and optimisation strategy evaluation and implementation.</li>
<li>Recommend well recompletion/well intervention activities, supervise on site, and support FDP implementation.</li>
<li>Regular update of well operating envelope according to reservoir management plan and work closely with production planning and production operations.</li>
<li>Identify, propose and evaluate opportunities to improve hydrocarbon production and reservoir recovery.</li>
<li>Provide support to other groups for well intervention, generate proposal, data acquisition, drilling and workover, etc.</li>
<li>Coordinate and conduct completion meetings, internally and externally (other department and vendors).</li>
<li>Maintain, perform nodal analysis and update IPM model to support WRFM team on future reservoir development, depletion planning and reserves assessment.</li>
<li>Conduct well and reservoir review, present recommendation to team and stakeholders as required.</li>
<li>Ensure integration and consistency between engineering and geological interpretations by close collaboration with reservoir engineer and production planners, petrophysicists, geologists, geophysicist, operations and facilities engineers.</li>
<li>Peer review less experienced team members.</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum of a Bachelor degree in Petroleum Engineering, Reservoir Engineering or engineering from an accredited and recognized university.</li>
<li>Previously working in a multi-cultural and multi-nationalities team.</li>
<li>Knowledge of well completion, intervention, drilling and workover procedures and regulations.</li>
<li>Oil and Gas, wells design and integrity monitoring and management from conceptual and construction until abandonment.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>Minimum 10-15 years’ experience with an operator.</li>
<li>Experience in both clastic and carbonate reservoirs production strategies.</li>
<li>Previously working in a multi-cultural and multi-nationalities team, international experience.</li>
</ul>
<h4>Language proficiency, computer and software skills</h4>
<ul>
<li>Must be able to speak upper intermediate and above English. Arabic is an advantage.</li>
<li>Experience and knowledge of advanced level nodal analysis especially using Integrated Production System Model (IPSM) modelling software.</li>
<li>Experience in other petroleum engineering standard software (intermediate level): PI, Eclipse, PVTSim, Kappa’s Saphire.</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Good communication and analytical skills are essential.</li>
<li>Eagerness to learn and develop own skills.</li>
<li>Strong leadership skills, ability to delegate, and work with minimum supervision.</li>
<li>Must have a HSSE driven mindset.</li>
<li>The ability to work with people from different cultural backgrounds will be essential.</li>
<li>The position will involve working with government, vendors or partner representatives.</li>
<li>Ability to quickly determine the optimal production solution, with often conflicting or missing data or information.</li>
<li>Experience and good understanding of completion, workover, stimulation design, well test analysis, production forecast and artificial lifts.</li>
<li>Experience in supervising operations of production enhancements, well completion, intervention and workover procedures and regulations.</li>
<li>Proven wells integrity monitoring and management from drilling, production until abandonment.</li>
<li>Good diagnostic skills are required to troubleshoot problems.</li>
</ul></p><p></p>