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<p><h4>Position summary</h4> <p>Supervise and coordinate activities of cooks and workers. Determine how food should be presented and create decorative food displays. Ensure proper portion, arrangement, and food garnish to be served. Monitor the quantity of food that is prepared. Inform food and beverage service staff of menu specials and out of stock menu items. Prepare special meals or substitute items. Assist cooks and kitchen staff with various tasks. Provide cooks with needed items. Monitor stock of kitchen supplies and food. Maintain kitchen logs for food safety program and food products. Ensure the quality of the food items and notify manager if a product does not meet specifications.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.</p> <p>Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> Technical, trade, or vocational school degree.</p> <p><strong>Related work experience:</strong> 4 to 6 years of related work experience.</p> <p><strong>Supervisory experience:</strong> At least 2 years of supervisory experience.</p> <p><strong>License or certification:</strong> None.</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service.</p> <p>We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety, and security throughout service. Promote and sell spa/salon services including retail offerings related to the spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.</p> <p>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service</p><p></p>

<p><h4>Position summary</h4> <p>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform chef of excess food items for use in daily specials. Inform food and beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.</p> <p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualification</h4> <p><strong>Education:</strong> Technical, trade, or vocational school degree.<br> <strong>Related work experience:</strong> At least 3 years of related work experience.<br> <strong>Supervisory experience:</strong> No supervisory experience.<br> <strong>License or certification:</strong> None</p> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p> <p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p> <p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p> <p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>

<p><h4>Position summary</h4> <p>Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports, logs, contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all accounting procedures. Notify loss prevention/security of any guest reports of theft.</p> <p>Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the guarantee of fair treatment/open door policy process. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.</p> <p>Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by supervisors.</p> <h4>Preferred qualifications</h4> <ul> <li>Education: High school diploma or G.E.D. equivalent.</li> <li>Related work experience: At least 1 year of related work experience.</li> <li>Supervisory experience: At least 1 year of supervisory experience.</li> <li>License or certification: None.</li> </ul> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW</p><p></p>

<p><h4>Position summary</h4> <p>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Provides excellent customer service by making prompt and courteous deliveries of customer orders. Makes pick-ups as necessary. Performs general warehouse duties and customer assistance as needed. Performs all job responsibilities in a safe, timely and efficient manner.</p><p><br></p><p>Core Responsibilities:</p><ul><li>Delivers a variety of our products to different addresses to meet customers’ requests.</li><li>Loads unloads, prepares, inspects and operates delivery vehicle to ensure it’s prepared for driving.</li><li>Collects cash from customers and receives signatures with necessary verification of ID from credit card accounts to provide them to the management and avoid any accountability for mistakes.</li><li>Informs customers on new products and services to ensure their satisfaction.</li><li>Documents and keep record of information on pick-ups and deliveries, automobile mileage, fuel costs and any problems encountered to provide it to the management and avoid any accountability for mistakes.</li><li>Asks for feedback on provided services and resolves clients’ complaints to ensure customer satisfaction.</li><li>Assists in the performance of year-end physical inventories for the warehouse to ensure proper inventory process.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><br></p><p><b>Qualifications</b>:</p><ul><li>A minimum of a High School diploma, or equivalent, is highly desirable.</li><li>Good English and Arabic language skills (written and spoken) Years of Experience,</li><li> 3-5 years of experience as a Distributor Driver within Amman area.&nbsp;</li><li>Must have a valid driving license and an excellent driving record. </li><li> Experience in driving a small commercial cargo van. </li><li> Ability to interact effectively, professionally, and courteously with customers and staff. </li><li> Must possess an accurate and informed understanding to our target zones.</li></ul><p><br></p><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>ob Purpose:</strong></p> <p>The position holder is responsible for ensuring a smooth acceptance of passengers through participating in the passengers' travel experience providing the needed services (check-in, Boarding, Transfer, Baggage Services …etc.)&nbsp;prior and post the passenger's flight.</p> <p><strong>Duties &amp; Responsibilities:</strong></p> <ul> <li>Carrying out passengers check-in process within the set time limitations</li> <li>Checking the serviceability of check-in counters and reporting any malfunction.</li> <li>Displaying the required security and safety notifications at the check-in counters Preparing check-in counters</li> <li>Keeping documents and information secured from unauthorized use in accordance with the set regulations and regulatory requirements</li> <li>Handling passengers' embarkation process in due time as per the set procedure (crown class, special needs, etc.)</li> <li>Implementing the process of reporting the passengers to baggage security control in due time</li> <li>Handling the delayed flights as per the set procedure</li> <li>Performing the required flights related Announcements in due time</li> <li>Preparing the required documents (limited release tags, Cabin baggage tags, indemnity forms ,etc.) to be available during&nbsp; the boarding process and to be collected after completion of boarding&nbsp; process</li> <li>Carrying out transfer check -in process for passengers and their baggage within the set time limitations</li> <li>Recording and handling baggage claims for destruction, loss, damage or delay, as per the set procedures</li> <li>Carrying-out baggage claims handling process for Customer Airlines as per the signed agreement&nbsp;</li> <li>Preparing baggage services counters with the required labels, voucher, forms, etc.</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Very good command of English and Arabic language</li> <li>Computer skills</li> <li>Quality and security consciousness</li> <li>Ability to work under pressure</li> <li>Customer services skills</li> </ul></div>

<p>&nbsp;</p> <p><strong>JOB DESCRIPTION</strong></p> <p><strong>Legal and Contractual Affairs Specialist</strong></p> <p >&nbsp;</p> <p><strong>Job Title: </strong>Legal and Contractual Affairs Specialist</p> <p><strong>Report to</strong>: MCPMU Director (technical direction); WGA Human Resources and Administrative Manager (administrative and contractual)</p> <p><strong>Program</strong>: Jordan Water Governance Activity (WGA)</p> <p><strong>Location</strong>: Management Contract Performance Management Unit (MCPMU)</p> <p >&nbsp;&nbsp;&nbsp;&nbsp; Water Authority of Jordan (WAJ) - Amman, Jordan.</p> <p><strong>Position type</strong>: Full-Time Local Professional</p> <p><strong>Duration</strong>: Fixed-term through December 31, 2026</p> <p>&nbsp;</p> <p><strong>BACKGROUND&nbsp;</strong></p> <p>The&nbsp;Water Governance Activity (WGA)&nbsp;program is a multi-year project funded by USG, which&nbsp;aims to support the GOJ in achieving measurable improvements and greater sustainability of the water sector by providing technical assistance to strengthen strategic planning, financial sustainability, policy development, data-driven decision-making, and capacity-building efforts to enhance utility performance.&nbsp;In addition, to increase accountable, sustainable water sector management and governance by supporting and strengthening the National Conveyor Project's Project Management Unit, strategic planning, financial management, policy development and implementation, and capacity-building efforts.&nbsp;</p> <p>The Water Authority of Jordan (WAJ) has entered into a Management Contract (MC) for the Yarmouk Water Company (YWC) to improve the efficiency, performance, and sustainability of water and wastewater services in the Yarmouk service area. The Management Contract Performance Management Unit (MCPMU) is established to act as WAJ’s institutional mechanism to safeguard public interests, ensure accountability of the Management Contractor, and support successful implementation of the Management Contract throughout its duration.</p> <p>&nbsp;</p> <p><strong>JOB SUMMARY</strong></p> <p>The Legal and Contractual Affairs Specialist serves as the MCPMU’s in-house legal and contractual resource for the Management Contract for the Yarmouk Water Company (YWC). The position supports WAJ in safeguarding its legal and contractual interests by reviewing the Management Contractor’s deliverables and submissions, monitoring compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, advising the MCPMU Director and WAJ leadership on contract interpretation, compliance, and governance matters, and supporting the management of claims, disputes, and contractual remedies. The Specialist works under the day-to-day technical direction of the MCPMU Director as an embedded member of the MCPMU, with administrative and contractual reporting to the WGA project.</p> <p>&nbsp;</p> <p><strong>DUTIES AND RESPONSIBILITIES:</strong></p> <p>The incumbent’s main responsibilities include, but are not limited to:</p> <ul> <li>Review the Management Contractor’s deliverables from a legal and contractual perspective.</li> <li>Conduct an initial comprehensive legal review of the Management Contract, Assignment Agreement, Articles of Association, and related legal documents, and establish a compliance monitoring checklist for use by the MCPMU.</li> <li>Identify legal and contractual risks, develop and maintain a legal and contractual risk register, and recommend appropriate mitigation measures.</li> <li>Prepare periodic progress reports on legal and contractual matters, and an end-of-service report summarizing the status of outstanding issues and recommendations for follow-up by the MCPMU and WAJ.</li> <li>Monitor compliance with the Management Contract, Assignment Agreement, Articles of Association, and related legal documents.</li> <li>Provide legal advice to the MCPMU and WAJ on contract interpretation, compliance, and governance matters.</li> <li>Review contractual correspondence, notices, claims, variations, and legal submissions related to the Management Contract.</li> <li>Support the assessment of non-compliance events, disputes, and available contractual remedies.</li> <li>Prepare legal opinions, reports, and recommendations for the MCPMU Director and WAJ leadership.</li> <li>Support negotiations and dispute resolution processes related to the Management Contract.</li> <li>Liaise with external legal counsel and relevant stakeholders, as required.</li> <li>Assist the PPP Unit in the legal preparation, structuring, and procurement of PPP projects, as requested.</li> <li>Ensure that all monitoring activities comply with applicable laws, regulations, and contractual obligations.</li> <li>Perform other legal and contractual tasks as assigned by the MCPMU Director and WGA direct supervisor.</li> </ul> <p><strong>KNOWLEDGE, SKILLS, AND ABILITIES</strong></p> <ul> <li>Strong understanding of the public sector regulatory and institutional framework governing water and wastewater services.</li> <li>Strong analytical and reporting skills.</li> <li>Proficiency in Microsoft Office applications (Word, Excel, and PowerPoint).</li> <li>Strong coordination and communication skills, with the ability to engage effectively with the Management Contractor, WAJ departments, YWC staff, and external stakeholders. </li> <li>Full professional proficiency in Arabic and English (spoken and written), including legal drafting in both languages.</li> <li>High level of integrity and discretion in handling sensitive legal, contractual, and commercial information.</li> </ul> <p><strong>EDUCATION AND/OR EXPERIENCE</strong></p> <ul> <li>Bachelor’s degree in law; an advanced degree or specialization in contract, commercial, or administrative law is an advantage.</li> <li>Relevant legal experience, including advising on contracts, preferably within the public sector, utilities, or infrastructure projects.</li> <li>Strong knowledge of Jordanian contract, administrative, and commercial law, and of the legal and regulatory framework governing the water sector and public utilities.</li> <li>Proven ability to review, interpret, and advise on complex contractual arrangements, including performance-based and management contracts, with a sound understanding of claims management and dispute resolution mechanisms.</li> <li>Demonstrated experience with management contracts, PPP arrangements, or other performance-based contractual frameworks is preferred; experience with donor-funded projects is an asset.</li> </ul> <p>This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.</p> <p>Chemonics is committed to the goal of equal employment opportunity. Chemonics recruits, hires, trains, and promotes people in all job titles without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by labor laws. All employment decisions will be consistent with the principle of equal employment opportunity. All personnel actions such as compensation, benefits, transfers, layoffs, return from layoff, company sponsored training, education, tuition assistance, social and recreational programs will be administered without regard to race, color, religion, age, national origin, disability, sex, sexual orientation, gender or gender identity, or any other category specified by local labor laws.</p> <p>&nbsp;</p>

</span></i></b></span></span></p> <p align="center" dir="RTL" ><b><span >مطلوب وبشكل عاجل لشركة مقاولات في عمان</span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><b><span >مهندس كهرباء</span></b><span > بخبرة لا تقل عن سبع سنوات فعليه</span></p> <p align="center" dir="RTL" ><b><span >مهندس ميكانيك</span></b><span > بخبرة لا تقل عن سبع سنوات فعليه</span></p> <p align="center" dir="RTL" ><span >على من يجد في نفسه الكفاءة ارسال السيرة الذاتية وشهادات الخبرة الى الايميل التالي</span></p> <p align="center" dir="RTL" ><b><span ><a href="mailto:ibs.project2025@gmail.com"><span dir="LTR" >ibs.project2025@gmail.com</span></a></span></b><b><span ></span></b></p> <p align="center" dir="RTL" ><b><span >علما بان التوظيف فوري</span></b></p>

</span></i></b></span></span></p> <p dir="RTL" ><b><span >تعلن مؤسسة تعمل في مجال الفندقة عن حاجتها لتعيين كفاءات مؤهلة للإنضمام إلى فريق العمل لديها في الوظائف التالية، بشرط وجود خبرة سابقة في مجال الفنادق والضيافة لجميع المتقدمين</span></b><b><span dir="LTR" >:</span></b></p> <p align="center" dir="RTL" ><b><span >موظفو سفرة (طعام وشراب)</span></b><span dir="LTR" ></span></p> <p dir="RTL" ><b><span >الشروط والمتطلبات:</span></b><span > توفر الخبرة الكافية في مجال الفنادق، الدقة والالتزام التام بالمواعيد، والقدرة العالية على تحمل ضغط العمل<span dir="LTR" >.</span></span></p> <p align="center" dir="RTL" ><b><span >مشرف هاوس كيبينج </span></b><b><span dir="LTR" >(Housekeeping Supervisor)</span></b><span dir="LTR" ></span></p> <p dir="RTL" ><b><span >الشروط والمتطلبات:</span></b><span > خبرة لا تقل عن 3 سنوات في مجال الفنادق، وألا يزيد العمر عن 30 سنة، والالتزام والانضباط في العمل<span dir="LTR" >.</span></span></p> <p align="center" dir="RTL" ><b><span >موظفو هاوس كيبينج </span></b><b><span dir="LTR" >(Housekeeping Staff)</span></b><span dir="LTR" ></span></p> <p dir="RTL" ><b><span >الشروط والمتطلبات:</span></b><span > توفر خبرة سابقة ومثبتة في القطاع الفندقي، والحرص على تطبيق أعلى معايير النظافة والجودة<span dir="LTR" >.</span></span></p> <p align="center" dir="RTL" ><b><span >موظفو استيوارد للمطبخ </span></b><b><span dir="LTR" >(Kitchen Stewards)</span></b><span dir="LTR" ></span></p> <p dir="RTL" ><b><span >الشروط والمتطلبات:</span></b><span > خبرة سابقة في مطابخ الفنادق، والالتزام بالمعايير الصحية والسرعة والدقة في الأداء<span dir="LTR" >.</span></span></p> <p align="center" dir="RTL" ><b><span >طريقة التقدم للوظيفة</span></b></p> <p align="center" dir="RTL" ><span >للراغبين بالتقدم ممن تنطبق عليهم الشروط أعلاه، يُرجى التواصل عبر الاتصال أو إرسال السيرة الذاتية عبر البريد الإلكتروني</span></p> <p align="center" dir="RTL" ><b><span ><a href="mailto:hr@menatychehotel.com"><span dir="LTR" >hr@menatychehotel.com</span></a></span></b><b><span dir="LTR" ></span></b></p> <p align="center" dir="RTL" ><span >هذا الإعلان ساري المفعول لمدة أسبوعين من تاريخ النشر<span dir="LTR" ></span></span></p>

<p>علن شركة <strong>Systechzone</strong> عن توفر شاغر للانضمام إلى فريقها في مجال <strong>خدمة العملاء، متابعة الزبائن، وتنسيق وإدارة المشاريع</strong>.</p><p><strong>المهام والمسؤوليات:</strong></p><ul><li>متابعة العملاء الحاليين والجدد والتأكد من رضاهم عن الخدمات المقدمة.</li><li>التواصل المستمر مع العملاء وفهم احتياجاتهم وملاحظاتهم.</li><li>متابعة المشاريع والتأكد من سير العمل حسب الخطة والجدول الزمني.</li><li>التنسيق بين العملاء وفريق البرمجة والتصميم والتسويق.</li><li>متابعة المهام والمخرجات والتأكد من إنجازها في الوقت المحدد.</li><li>إعداد ومتابعة خطط العمل والمواعيد النهائية للمشاريع.</li><li>متابعة طلبات وتعديلات العملاء وإيصالها للفريق المختص.</li><li>إعداد تقارير دورية عن حالة المشاريع والعملاء.</li><li>متابعة المشاكل والتحديات والعمل على حلها أو تصعيدها للجهة المختصة.</li><li>متابعة الفواتير والمدفوعات مع العملاء بالتنسيق مع الإدارة.</li><li>المحافظة على علاقة مهنية ومستمرة مع العملاء والعمل على تطويرها.</li><li>المساهمة في اكتشاف فرص جديدة لتقديم خدمات إضافية للعملاء.</li><li>استخدام أدوات إدارة المشاريع و<strong>CRM</strong> وأنظمة متابعة المهام.</li><li>الاستمرار في تطوير المهارات في خدمة العملاء وإدارة المشاريع والتقنيات الحديثة و<strong>AI</strong>.</li></ul><p><strong>المتطلبات:</strong></p><ul><li>خبرة في خدمة العملاء، Customer Success، Project Coordination أو Project Management.</li><li>مهارات ممتازة في التواصل والتفاوض والمتابعة.</li><li>القدرة على تنظيم وإدارة عدة مشاريع ومهام في نفس الوقت.</li><li>مهارات قوية في حل المشاكل وإدارة الوقت.</li><li>إجادة استخدام الكمبيوتر وMicrosoft Office / Google Workspace.</li><li>معرفة جيدة بأدوات إدارة المشاريع مثل <strong>Odoo, Trello, أو ما يعادلها</strong>.</li><li>معرفة جيدة باستخدام أدوات <strong>AI</strong> تعتبر ميزة إضافية.</li><li>إجادة اللغة الإنجليزية قراءة وكتابة ومحادثة.</li><li>شخصية منظمة، مسؤولة، مبادرة، وقادرة على العمل ضمن فريق.</li></ul><p><strong>مكان العمل:</strong> الأردن</p>

<p>تعلن شركة Systechzone عن توفر شاغر Photographer &amp; Video Editor للانضمام إلى فريقنا.</p><p>المهام الرئيسية:</p><p>تصوير المنتجات، المشاريع، الفعاليات والمحتوى التسويقي.</p><p>مونتاج وتحرير الفيديوهات بمستوى احترافي.</p><p>إنشاء وتعديل الفيديوهات باستخدام أدوات وتقنيات AI الحديثة.</p><p>استخدام أدوات الذكاء الاصطناعي في تحسين الصور والفيديوهات وإنتاج محتوى إبداعي.</p><p>إعداد محتوى بصري مناسب لمنصات التواصل الاجتماعي.</p><p>إضافة المؤثرات، الانتقالات، الصوتيات والهوية البصرية للفيديوهات.</p><p>التعاون مع فريق التسويق والتصميم لإنتاج محتوى إبداعي.</p><p>&nbsp;</p><p>المتطلبات:</p><p>&nbsp;</p><p>خبرة في التصوير الفوتوغرافي وتصوير الفيديو.</p><p>إتقان برامج المونتاج مثل Adobe Premiere Pro, After Effects, DaVinci Resolve أو ما يعادلها.</p><p>إجادة استخدام أدوات AI في تعديل وإنشاء الفيديوهات والصور.</p><p>القدرة على استخدام أدوات AI الحديثة لتوليد الأفكار والمحتوى المرئي وتطوير الفيديوهات.</p><p>معرفة جيدة بالإضاءة، زوايا التصوير وتكوين الصورة.</p><p>الحس الإبداعي والقدرة على تقديم أفكار جديدة للمحتوى.</p><p>يفضل وجود Portfolio / أعمال سابقة.</p><p>&nbsp;</p><p>&nbsp;الموقع: Systechzone – الأردن</p>

<p>At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.</p><p>The opportunity</p><p>As a Supervising Associate within the MENA Brand, Marketing and Communications (BMC) team, you will play a key role in driving internal communications and engagement across the Assurance Service Line. Working closely with Assurance leadership, Talent stakeholders and BMC colleagues, you will support the development and execution of impactful communication strategies that strengthen employee engagement, reinforce strategic priorities and enhance connectivity across the MENA region.</p><p>This is an exciting opportunity for a communications professional who is passionate about storytelling, stakeholder engagement and delivering high-quality communications that inspire and inform diverse audiences.</p><p>Your key responsibilities</p><ul><li>Develop and execute internal communication plans aligned with MENA Assurance priorities and strategic objectives.</li><li>Create compelling content and messaging across multiple channels, including intranet articles, email campaigns, newsletters, leadership communications, presentations, webcasts and internal events.</li><li>Translate complex business priorities into clear, engaging and audience-focused communications.</li><li>Serve as a trusted communications advisor to Assurance leadership and key stakeholders.</li><li>Support employee engagement initiatives that strengthen collaboration, culture and connectivity across the region.</li><li>Ensure communications are aligned with EY's global and regional brand standards and relevant regulatory requirements.</li><li>Collaborate closely with BMC colleagues and cross-functional stakeholders to deliver integrated communication solutions.</li><li>Measure communication effectiveness through engagement metrics and performance reporting, using insights to continuously improve outcomes.</li><li>Manage multiple projects simultaneously while meeting tight deadlines and maintaining exceptional quality standards.</li></ul><p>Skills and attributes for success</p><ul><li>Exceptional written, verbal and presentation communication skills.</li><li>Strong storytelling, content development and editorial capabilities.</li><li>Ability to influence and build trusted relationships with stakeholders at all levels, including senior leadership.</li><li>Strong organizational and project management skills, with the ability to manage competing priorities.</li><li>Attention to detail and commitment to delivering high-quality work.</li><li>A collaborative and proactive mindset, with the ability to work effectively in a fast-paced environment.</li><li>Strong analytical skills and the ability to leverage metrics and insights to enhance communication effectiveness.</li><li>Advanced Microsoft Office skills, particularly PowerPoint.</li></ul><p>What we look for</p><p>We're looking for a communications professional who combines creativity with strategic thinking and execution excellence. The ideal candidate is a strong storyteller, trusted advisor and collaborative team player who is passionate about creating engaging employee experiences and delivering communications that drive impact across a diverse regional organization.</p><p>What we offer you</p><p>At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.</p><p>Are you ready to shape your future with confidence? Apply today.</p><p>To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need.</p><p>EY | Building a better working world</p><p>EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.</p><p>Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.</p><p>EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</p><p><strong>Desired Candidate Profile</strong></p><p>A Bachelor's or Master's degree in Communications, Mass Communication, Journalism, Marketing, Public Relations or a related discipline.</p><p>Approximately 4-5 years of relevant experience in internal communications, corporate communications, employee engagement or a related field.</p><p>Experience developing and managing communication campaigns in a complex, matrixed organization.</p><p>Proven ability to create compelling content across a range of communication channels and formats.</p><p>Demonstrated experience working with multiple stakeholders and managing competing priorities effectively.</p><p>Excellent command of the English language, both written and spoken.</p><p>Ideally, you'll also</p><ul><li>Have experience within a professional services or Big Four environment.</li><li>Possess knowledge of Arabic.</li><li>Have experience supporting leadership communications and large-scale employee engagement initiatives.</li><li>Be familiar with communication measurement and reporting tools.</li></ul>

<p>The IT Security Officer will help protect the organization s systems and information by monitoring security events, identifying vulnerabilities, implementing security controls and responding to incidents.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>SOC operations and daily SIEM alert investigation, preferably using Elastic Security. Experience with Splunk, QRadar or Microsoft Sentinel is also acceptable.</li><li>Practical experience with SIEM integration, including onboarding different log sources and developing, testing and tuning security use cases, correlation rules and alerts.</li><li>Practical threat intelligence experience using free or paid platforms to collect, validate and analyze indicators of compromise (IOCs) and supporting evidence.</li><li>EDR alert investigation, including process analysis, endpoint isolation, containment and false-positive identification.</li><li>Practical incident response for malware, phishing, unauthorized access and other security incidents.</li><li>Vulnerability assessment using Nessus, Tenable, Qualys or OpenVAS, including validating findings, prioritizing risks, following up remediation and retesting.</li><li>Hands-on network and web application penetration testing using Kali Linux, Nmap, Burp Suite, Metasploit or similar tools.</li><li>Windows and Linux security experience, including Windows Event Logs, Active Directory, PowerShell and Linux logs.</li><li>Practical security hardening for Active Directory, firewalls, Windows and Linux servers, with good experience applying CIS Benchmarks.</li><li>Good understanding of network security, firewalls, TCP/IP, DNS, VPNs and VLANs.</li><li>Ability to document security findings, prepare clear technical reports and provide practical remediation recommendations.</li><li>Hands-on experience investigating SIEM and EDR alerts and responding to security incidents.</li><li>Practical knowledge of vulnerability assessment, security hardening and remediation validation.</li><li>Ability to analyze threat intelligence, indicators of compromise and security logs.</li><li>Strong knowledge of network security, firewalls, IDS/IPS, TCP/IP, DNS, VPNs and VLANs.</li><li>Working knowledge of ISO/IEC 27001, risk assessment, security policies and audit requirements.</li><li>Strong analytical, problem-solving, documentation, and communication skills.</li><li>Bachelor's degree in Cyber Security, Computer Science, Information Technology, or a related field.</li><li>Minimum of 2 years of practical experience in cybersecurity.</li><li>Expertise in conducting security assessments.</li><li>Proven ability to develop and implement security policies.</li><li>Experience managing security and data protection risk assessments.</li><li>Preferred certifications (not mandatory):</li><li>SOC and Incident Response: Elastic Certified SIEM Analyst, eSOC, eCIR, eCTHP, eCDFP, HTB CDSA, BTL1, CCDL1.</li><li>Advanced Defensive Security: BTL2 or CCDL2.</li><li>Penetration Testing: OSCP/OSCP+, eJPT, eCPPT, eWPTX, HTB CPTS/CWES, or CEH Practical.</li><li>GRC and ISO: ISO/IEC 27001 Lead Implementer/Lead Auditor, CISA, or COBIT 2019.</li></ul>

<p>The SEO &amp; Performance Specialist is a results-oriented, data-driven professional with a strong background in Google Ads who manages the full spectrum of search visibility, combining organic SEO strategies with high-performing paid search campaigns. The role is responsible for driving high-quality traffic, managing ad spend efficiently, and maximizing ROI across all search and performance channels. As search continues to evolve beyond traditional engines, this role also covers Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO), ensuring the company's content is structured, cited, and recommended across AI-powered search and answer platforms.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Search Engine Optimization:</strong> Execute on-page, off-page, and technical SEO strategies to strengthen organic search rankings. Conduct continuous keyword research and competitive analysis to identify new growth opportunities in both paid and organic landscapes.</li><li><strong>Paid Search and Performance:</strong> Plan, launch, and optimize Google Ads Search, Display, and Video campaigns to meet specific acquisition targets. Analyze campaign metrics and website data to improve click-through rates (CTR), lower cost-per-acquisition (CPA), and boost conversions.</li><li><strong>Answer Engine Optimization (AEO):</strong> Structure content with clear direct-answer blocks, schema markup, and entity clarity so it can be extracted and surfaced in featured snippets, knowledge panels, Google AI Overviews, and voice assistant results.</li><li><strong>Generative Engine Optimization (GEO):</strong> Develop and execute strategies to increase the brand's likelihood of being cited, summarized, and recommended by generative AI platforms such as ChatGPT, Perplexity, Gemini, and Copilot. Partner with content and design teams to build conversational, semantically rich, and machine-readable content (FAQs, structured data, clear entity signals) that aligns with how LLMs index and surface information.</li><li><strong>Monitoring and Reporting:</strong> Track citation frequency and share-of-voice in AI-generated answers using tools such as Otterly.ai or AIclicks, and report on performance alongside traditional SEO and paid metrics. Stay current on the evolving AI search landscape (AI Overviews, ChatGPT Search, Perplexity, Copilot, Claude) and adapt technical and content strategy as platforms and ranking factors change.</li></ul><p><strong>Required Skills:</strong></p><ul><li>Ability to interpret complex data from Google Analytics to drive performance decisions.</li><li>Working knowledge of AEO and GEO principles, including how LLMs and answer engines index, cite, and summarize web content.</li><li>Familiarity with schema markup and structured data implementation to support AI and answer-engine extraction.</li><li>Exposure to AI-visibility or citation-tracking tools (e.g., Otterly.ai, AIclicks) is a plus.</li><li>Organic and paid search performance reports (CTR, CPA, conversions).</li><li>SEO technical audits and on-page/off-page optimization records.</li><li>AEO/GEO-structured content and schema markup implementations.</li><li>AI citation and share-of-voice tracking reports.</li><li>Keyword research and competitive analysis summaries.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications and Experience:</p><ul><li>Bachelors degree in Marketing, or any related field.</li><li>Proven track record in managing Google Ads accounts and achieving measurable growth.</li><li>Deep understanding of SEO tools (e.g., SEMrush, Ahrefs, Search Console).</li></ul>

<b>About the Role<br></b>We are looking for a highly motivated and passionate candidate to be as a Call center representatives act on behalf of zain , providing information about products and services, taking orders, responding to handling customer complaints, processing returns, and performing countless other activities, depending on the company, and channeling the feedback and recommendation to management and related divisions and department , Through various communication channels, such as phone calls, texts, social media...etc and in a professional convivial manner, adhering to set policies, procedures and delivering the required quality of service, while maintaining Key Performance Indicators (KPIs) for customer satisfaction.<br><b><br>Main Responsibilities, will include but will not be limited to:<br></b><br>Handling a large volume and various types of customer correspondences in a timely manner through inbound calls, outbound calls, text Messages, social media and/ or other ways of interactions in a professional and convivial manner while adhering to quality standard and service levels to maintain customer satisfaction.<br><br>Providing technical assistance to customers subscribed to Enterprise, Broadband, ETTH, FTTH and Hosting service<br><br>Promoting and maintaining vigorous and positive corporate image and identity during interactions with customers.<br><br>Facilitating the interaction of Zain with its customers by answering customers enquires and resolving their problems through comprehensible guidance, recommending proper solution(s), and proposing adequate enlightenments in a timely and effective manner.<br><br>Representing a sound understanding and consciousness of customers' enquiries, conflicts, perceptions, concerns and suggestions through deriving efficient reciprocal correspondences and sympathizing with customers without compromising on Zain's policies, standards and procedures.<br><br>Contacting and transferring correspondences to concerned parties in order to resolve and follow up on customer enquiries and conflicts by following related policies and procedures.<br><br>Handle all customers technical issues in regards home and enterprise solutions.<br><br>Perceiving spotted trends in customer enquiries, feedback, and complaints as well as identifying system flaws, and alerting responsible parties regarding such occurrences.<br><b><br>What We Need From You<br></b>To be shortlisted for this position, you will need to comply with all of the below requirements:<br><br>Holds a bachelor s degree in Telecommunication Engineering, Information Technology or any related field<br><br>Preferred: 2 years of relevant experience.<br><br>

<b>About the Role<br></b>We are looking for a fresh graduate to join the Governance, Risk, and Compliance Department for a one-year internship contract under Zain Youth Program.<br><b><br>Job Tasks and Responsibilities:<br></b><br>Maintain and update the Compliance Universe and Risk Register through regular follow-up with relevant stakeholders and support the gathering and organizing of compliance-related data.<br><br>Produce the monthly required reports and dashboards to monitor the status of open items and help maintain compliance trackers and digital tools as needed.<br><br>Conduct basic research on regulatory topics and internal policies to support compliance initiatives.<br><br>Perform basic compliance-related tasks with supervision and gradually take ownership of assigned responsibilities.<br><b><br>What We Need From You<br></b>A Bachelor's degree in: Industrial Engineering, Business Administration, Finance, Management Information Systems, or a related field.<br>Soft Skills:<br><br>Attention to detail and accuracy.<br><br>Good communication skills in both Arabic and English.<br><br>Ability to coordinate and follow up with multiple stakeholders across different business units.<br><br>Organized, with the ability to meet deadlines.<br><br>Strong Analytical Skills.<br>Technical Skills:<br><br>Good command of Microsoft Office tools (Excel, Word, and PowerPoint), knowledge of automation tools.<br><br>Basic research skills.<br><br>Ability to organize and consolidate data into clear reports.<br><br>Willingness to learn and grow within the compliance function.<br><br>

<p>The Learning &amp; Development Specialist supports the planning, development, implementation, and evaluation of learning and development initiatives across the organization. The role focuses on training coordination and delivery, learning content development, Al Ameed Academy administration, employee learning follow-up, and supporting the continuous development of employees. The specialist works closely with the L&amp;D Manager, department heads, subject matter experts, and external training providers to ensure learning initiatives are practical, engaging, and aligned with organizational needs and standards. Support the annual L&amp;D plan, training calendar, and employee development initiatives. Identify learning needs through performance results, assessments, operational feedback, and collaboration with department heads. Develop engaging learning materials, presentations, assessments, guides, videos, and digital content using AI and other tools. Deliver and coordinate various learning formats, including classroom training, workshops, OJT, e-learning, and coaching. Administer the LMS, including course management, enrollment, assessments, completion tracking, and learning records. Monitor participation, learning outcomes, and effectiveness, and prepare L&amp;D reports and follow-up actions. Coordinate training logistics, schedules, communication, venues, materials, and external providers. Collaborate with SMEs to ensure content is accurate, current, and aligned with procedures and standards. Evaluate training effectiveness and provide reinforcement, coaching, and follow-up where needed. Maintain accurate L&amp;D documentation and stay updated on learning technologies, AI tools, methodologies, and best practices. Provide coaching and support to employees to foster continuous learning and development. Assist in the creation and implementation of career development plans and succession planning initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in Human Resources, Business Administration or a related field. Minimum 3 years of experience in Training and development function Experience with Learning Management Systems Excellent verbal and written communication skills</p>

<p>Industry Distribution and Payment Support airlines, travel sellers, and industry stakeholders in the adoption and implementation of Modern Airline Retailing, Offers and Orders capabilities, and IATA payment solutions across Africa and the Middle East, driving industry readiness and successful transformation outcomes. Monitor the execution and progress of regional distribution transformation and payment initiatives across Africa and the Middle East, identifying implementation challenges and providing recommendations and corrective actions to support successful delivery. Track market developments, regulatory changes, industry trends, and competitive dynamics impacting distribution transformation and the payments landscape, identifying opportunities, risks, and actions to accelerate adoption and deliver business value. Develop and maintain regional performance metrics, adoption dashboards, and implementation reports to support data-driven decision-making and provide insights and recommendations to the Head of Industry Distribution and Transformation. Deliver regional workshops, webinars, roadshows, and awareness campaigns on Modern Airline Retailing, Offers and Orders, IATA Settlement Systems, and IATA Payment Initiatives to increase industry understanding, promote best practices, and facilitate the adoption of transformation programs. Regional Mobilization Lead and Execute regional mobilization activities to collect industry input , share updates with industry partners (Agents &amp; Airlines), and to support new business cases or enhance products development . Monitor the progress of regional campaigns and mobilization initiatives, coordinating with internal and external stakeholders to ensure timely completion of agreed actions, and provide regular status updates and recommendations to management. IATA Settlement Systems (ISS) and local Governance Support In collaboration with Country Managers, build and maintain strong relationships with airlines, travel agents, and freight forwarders to support the adoption and growth of IATA's financial and distribution services. Manage and influence local ISS governance bodies (APJC, CC, LFCAG, and other relevant forums) to drive effective decision-making, ensure the implementation of robust risk management frameworks, and maintain alignment with global governance standards while ensuring full legal and regulatory compliance. Monitor and forecast market developments, industry trends, and emerging risks, proactively identifying opportunities to enhance ISS performance, customer value, and market penetration. Drive customer excellence across assigned markets by proactively understanding stakeholder needs, managing escalations effectively, and strengthening customer satisfaction, loyalty, and confidence in IATA's services. Manage ISS expansion and other initiatives/ projects across assigned markets, collaborating with project teams and cross-functional stakeholders at local, regional, and headquarters levels throughout the project lifecycle, from business case development and stakeholder engagement to implementation and post-launch review. Teamwork and Expert Knowledge Build strong partnerships with internal stakeholders and senior management to support the achievement of regional objectives and global strategy, while providing guidance to Area Managers on Payment and Distribution initiatives to ensure alignment with organizational priorities. Contribute to a culture of inclusion, integrity, collaboration, innovation, and continuous improvement, fostering strong teamwork and a customer-centric mindset across the region. Collaborate effectively across functions in an agile and forward-looking manner, anticipating challenges, identifying opportunities, and proactively recommending solutions to support business success. Provide quantitative and qualitative market insights and analysis to support global Financial Services, Payments, and Distribution strategies, ensuring regional market needs and opportunities are reflected in strategic decision-making. Partner with regional and global Subject Matter Experts to strengthen organizational capabilities, promote knowledge sharing, and support the continuous development of regional expertise in Financial Services and Distribution.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>University degree (Bachelor or Master) in Business, Economics, Aviation, Data/Analytics, or a related field;</li><li>Minimum 7 years experience in the aviation and/or travel industry, particularly in distribution and travel retail environment;</li><li>Strong Understanding of IATA Agency Programme, IATA Settlement Systems (ISS), Modern Airline Retailing, and IATA payment programs;</li><li>Demonstrated ability to influence senior industry stakeholders, lead executive-level presentations, and engage effectively with internal and external subject matter experts.</li><li>Excellent communication skills; ability to deal with a wide range of clients and professionally address any level of management</li><li>A strong track record of successful public speaking engagements;</li><li>Strong skills in workshop facilitation, stakeholder engagement, and operational planning</li><li>Excellent oral and written communications skills in English, Arabic and French</li><li>Travel Required: Y</li></ul>

<p>At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive. Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives. With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry. Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies. We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you. We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off!</p><p>Reporting to the Head, Safety, you will be responsible for driving activities in the MENA Region to support continuous improvement in regional aviation safety. Specifically, you will utilize centrally-coordinated IATA policies and procedures to support advancements in regional safety performance; will take a proactive role to identify emerging, regional issues impacting aviation safety and, collaborating with centrally-located IATA experts, determine whether these issues are systemic or local in nature; lead the delivery of regional safety initiatives to support capacity building across industry. You will interface with the regional ICAO office, regulators and other regional associations on safety and regulatory matters. This includes representing IATA in various activity groups to ensure the positions of IATA are reflected in consultations and regional activities. You will support initiatives to enhance safety throughout the region by influencing a network of high-level contacts within airlines, government authorities, relevant stakeholder groups, air navigation service providers, airports.</p><p>Leverage the IATA Safety Strategy to deliver on safety priorities, identified though IATA safety management activities and/or IATA governance groups, to achieve the timely implementation of IATA global programs or locally targeted action plans across MENA. - Identify, develop activities, and deliver safety improvement programs aimed to rectify any safety deficiencies within the region collaborating with governments, airlines, ANSPs and airports utilizing regional aviation safety forums. This may include the development of country specific safety strategies. - Engage stakeholders, and actively promote, the IATA Safety Strategy around the three strategic goals relating to Safety Leadership, Safety Risk and Safety Connect to drive the: - evolution of safety culture and reporting; - identification, analysis, and prioritization of safety risks utilizing data-driven insights from IATA GADM and other data-sharing programs; - growth of a safety community, connecting all IATA airlines, across the region. - Support promotion, and engagement, with the IATA Operational Safety Audit (IOSA) program. - Coordinate airline input during regional ICAO/CAA rule-making and standard-setting processes. - Respond to tactical issues arising in day-to-day operations in the region as well as provide information and support to IATA member airlines during periods of disruption/contingency operations. - Contribute to the commercial strategy and targets assigned to the region by promoting IATA products and services.</p><p><strong>Desired Candidate Profile</strong></p><p>Extensive aviation experience in positions involving safety, operations, certification and/or regulation of civil air transport operations. A high degree of analytical skill and technical knowledge with exposure to ICAO standards and recommended practices, and industry best practices. An understanding of air safety investigation and/or risk-based airline auditing in a multidisciplinary environment would be beneficial. Comprehensive understanding of safety information sharing programs and data management methodology. Comfortable to perform under pressure to deliver outcomes upon clearly defined timelines. Confident to report regularly to core safety team on progress made, and challenges experienced, against pre-determined metrics for agreed objectives. Ability to deal with member airlines at a technical, safety and operational level with a positive approach to problem solving. Ability to effectively advocate across a wide range of aviation stakeholders promoting IATA activities. Diplomacy in relationships with contacts in government and other key organizations. Fluency in English, knowledge of other languages will be an asset.</p>