Computer Technician Jobs in Iraq
656 Jobs Found
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<p><b>Title:</b></p><br><br>IT HCS & VMware Platform Supervisor (Basra)<br><br><br><p><b>"Belong, Connect, Grow, with KBR!</b></p><br><br><br><p><b>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</b></p><br><br><p><b>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</b></p><br><br><br><p><b>Position title: </b>IT HCS & VMware Platform Supervisor</p><br><br><p><b>Position status: </b>Local</p><br><br><p><b>Position reports to: </b>IT DC Manager</p><br><br><p><b>Department: </b>IT</p><br><br><p><b>Rotation pattern: </b>14/14</p><br><br><br><p>Job purpose</p><br><br><br><ul><li>The IT HCS & VMware Platform Supervisor is responsible for supervising the operation, administration, governance, and continuous improvement of the Huawei Cloud Stack (HCS) platform and related private or hybrid cloud services across the IT data center environment.</li><li>The role leads HCS platform support activities to ensure secure, available, scalable, and recoverable cloud services, while coordinating with infrastructure, network, security, application, vendor, and service management teams to meet business continuity and operational requirements.</li></ul><br><br><p>Duties and responsibilities</p><br><br><br><ul><li>Supervise daily administration of Huawei Cloud Stack services including ManageOne, FusionCompute, resource pools, projects or tenants, compute, storage, virtual networking, identity and access, monitoring, and platform health.</li><li>Lead and guide platform engineers and support teams in incident handling, service requests, change implementation, preventive maintenance, lifecycle upgrades, and compliance with approved procedures.</li><li>Monitor HCS capacity, utilization, performance, availability, licensing, quotas, and service levels; prepare forecasts and implement optimization plans for efficient resource usage.</li><li>Oversee integration of HCS with VMware platforms, enterprise storage, SAN or NAS connectivity, backup systems, Active Directory, DNS, networking, security, monitoring, and IT service management tools.</li><li>Ensure backup, replication, snapshot, restore, and disaster recovery processes are properly configured and tested; coordinate recovery exercises against approved RPO and RTO targets.</li><li>Review and approve technical change plans, method statements, risk assessments, rollback plans, patching activities, configuration baselines, and security hardening requirements.</li><li>Troubleshoot and supervise resolution of complex platform incidents by analyzing logs, alerts, performance data, and root causes; coordinate corrective actions with Huawei, vendors, and internal teams.</li><li>Maintain platform documentation, architecture diagrams, runbooks, SOPs, asset records, KPI reports, and continuous improvement actions; promote automation using PowerShell, PowerCLI, Python, APIs, or approved orchestration tools.</li></ul><br><p>Qualifications, Training & Certifications</p><br><br><ul><li></li><li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li><li>At least one current professional certification in cloud computing, virtualization, systems infrastructure, storage, backup, or IT service management is required.</li><li>Huawei HCIP-Cloud Computing, HCIP-Cloud Service, or equivalent Huawei Cloud Stack professional certification is strongly preferred; HCIE-Cloud Computing is an advantage.</li><li>Huawei Cloud Stack administration, ManageOne, FusionCompute, FusionStorage, or HCS operations training is strongly preferred.</li><li>VMware Certified Professional - VCF Administrator, VVF Administrator, or Data Center Virtualization certification is preferred.</li><li>Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305 path) is an advantage for hybrid cloud responsibilities.</li><li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li><li>ITIL Foundation (current version) is preferred; service management, change management, or project coordination training is an advantage.</li><li>Veeam Certified Engineer Plus (VMCE+) or an equivalent enterprise backup and recovery certification is an advantage.</li><li>Strong knowledge of HCS operations, virtualization, storage, backup, disaster recovery, Windows and Linux systems, networking, security, monitoring, and automation scripting.</li><li>Strong leadership, professional communication, analytical troubleshooting, technical reporting, architecture documentation, and stakeholder coordination skills.</li></ul><br><p>Experience</p><br><br><ul><li>7-10 years of professional experience in cloud, virtualization, systems, data center, or enterprise infrastructure operations.</li><li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, ManageOne, FusionCompute, VMware, enterprise storage, backup, replication, and disaster recovery operations, including at least 2-3 years in a lead or supervisory role.</li></ul><p>Language proficiency, computer and software skills</p><br><br><br><ul><li>Core platforms and tools:</li></ul><ul><li>Huawei Cloud Stack, ManageOne, FusionCompute, FusionStorage, and HCS monitoring tools</li><li>VMware vSphere, vCenter, ESXi, VCF or VVF, templates, clusters, HA and DRS</li><li>SAN/NAS storage, backup and replication tools, PowerShell, PowerCLI, Python, APIs, monitoring platforms, and ITSM ticketing tools</li></ul><ul><li>English - upper intermediate or above (verbal and written)</li></ul><br><p>Skills</p><br><br><br><ul><li>Strong leadership and supervisory capability across HCS platform operations, incident response, change delivery, vendor coordination, and team workload management.</li><li>Advanced troubleshooting across HCS, virtualization, storage, backup, networking, security, and infrastructure services, with strong availability and risk awareness.</li><li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, audit findings, and service improvement plans within agreed service levels.</li><li>Strong documentation, reporting, automation, governance, and communication skills with readiness to support critical incidents, migrations, upgrades, and recovery activities.</li></ul><br><br><br> </div>
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<span>Job Purpose To provide administrative and executive oversight of the Unit’s activities, implement plans agreed upon with the Information Systems Department at Head Office, and participate in managing the establishment and development of the infrastructure required for the Bank’s information systems, including software, networks, and hardware.<br> The role also oversees the implementation of the Bank’s information technology policies and objectives by monitoring the preparation of plans related to computerization and automation of operations, developing an integrated information network within the Bank, enhancing organizational digital knowledge, and ensuring the readiness, efficiency, and continuous development of systems and applications in line with technological advancements.<br> Responsibilities Participate in developing policies and procedures for the Information Systems Unit – Iraq Branch, in line with the Bank’s direction in this field, and submit them to the Information Systems Department at Head Office.<br> Participate in setting the strategy and annual objectives of the Information Systems Unit – Iraq Branch in coordination with the Executive Director of the Information Systems Department at Head Office and the Chief Executive Officer – Iraq Branches.<br> Implement the approved strategy and annual objectives agreed upon with the Information Systems Department at Head Office and the CEO – Iraq Branches, within the agreed budget allocations.<br> Set objectives for subordinate staff based on the approved annual plan; provide administrative and operational supervision of the Unit and its employees; ensure work is performed efficiently and accurately; evaluate employee performance; and develop staff capabilities to enhance service quality.<br> Participate in identifying and selecting hardware, services, and systems used by the Bank; supervise and evaluate proposals and tenders submitted by external parties; conduct financial and technical analyses; provide recommendations; and forward them to the Information Systems Department at Head Office for review and submission to the authorized body or relevant committee.<br> Supervise and ensure that backup copies of information and data related to systems used within the Regional Management/Iraq Branch are regularly maintained to ensure business continuity.<br> Monitor current and future business and user requirements.<br> Coordinate with the Information Systems Department at Head Office to develop information systems at the Iraq Branch and oversee the establishment and development of the infrastructure required for managing the Bank’s information systems.<br> Periodically verify the effectiveness, integrity, continuity, and operational readiness of all information systems used by the Bank, including communication systems and operating systems within the Regional Management scope, and assess their ability to meet user requirements through the database documenting all reported faults and issues.<br> Forward observations and feedback from departments/divisions regarding automated systems to the Central Operations and International Trade Unit – Iraq Branch, as applicable, for review and onward submission to the Central Operations Department at Head Office.<br> Analyze and prepare reports on faults affecting communication systems, information systems, and ATMs, including corrective actions and root causes, and coordinate with the Information Systems Department at Head Office regarding such matters.<br> Ensure continuous awareness of developments in information systems to provide the most suitable solutions, systems, and services; ensure adherence to the latest confidentiality, security, and protection standards for information systems, devices, and networks to safeguard the Bank’s interests, in coordination with the Information Systems Department at Head Office.<br> Ensure that daily operations are conducted in accordance with approved policies, procedures, and delegated authorities.<br> Review executive and control reports, as well as internal and external audit reports according to their periodic schedules, and take the necessary actions in line with approved procedures to ensure proper execution of work and effective operational control.<br> Working Conditions and Environment Office-based work environment.<br> The position requires supervisory and managerial skills.<br> Specialized work in the field of information systems.<br> Requires the use of a computer equipped with the necessary systems and applications.<br> Communication and Working Relationships Daily verbal and written communication with the Executive Director – Information Systems Department at Head Office to provide updates on work developments and emerging matters.<br> Daily verbal, telephone, and written communication with subordinate staff to monitor work progress and resolve issues.<br> As needed, verbal, telephone, and written communication with relevant Head Office departments and branches to meet business requirements.<br> As needed, telephone and written communication with software and equipment vendors to meet operational needs.<br> Scope of Work and Authority Operates within defined and documented policies and procedures.<br> Serves as a member of Executive Management Committees in accordance with the approved committee formation regulations.<br> Bachelor’s degree in Computer Engineering, Software Engineering, or a related field.<br> Minimum of 8 years of relevant professional experience, including at least 4 years in a managerial position.<br> Proficiency in spoken and written English.<br> Proficiency in computer usage and working with implemented systems.<br> Thorough knowledge of various operating systems.<br> Thorough knowledge of networking systems and the systems used by the Bank.<br> Knowledge of supporting programming languages.<br> Comprehensive understanding of risks associated with electronic banking services.<br> Knowledge of database management.<br> Knowledge of banking laws and regulatory frameworks.<br> Knowledge of the regulations, instructions, and requirements of the Central Bank of Iraq.<br> Strong supervisory and managerial skills.<br> Strong analytical skills.<br> Planning and organizational abilities.<br> Ability to motivate others and work effectively within a team environment.<br> Thorough knowledge of internal and external policies, procedures, and their updates.<br> Strong communication and interpersonal skills.<br> Ability to work effectively under pressure.<br></span> </div>
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<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Responsible for conducting KYC review and approval for new and updated wallet requests, and accurately recording related technical issues and screening alerts in Google Sheets with full details.<br> Bachelor’s graduate, basic computer skills and familiarity with MS Excel, with good attention to detail</span> </div>
<p>Achieve sales target & provide best customer experience to the customers. Selling Sim and Recharge. Replacing Sim. Change ownership. Compensate damaged scratch card. Solving customer problem. Giving information on our new product to the customers. Customer experience for the agents, how to deal with the customer. Train the new staff.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree</li><li>0-3 years experience</li><li>Computer skills (Office)</li><li>Language skills (English and Arabic)</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change.</li><li>Technical Competencies: Customer Communication Performance Management & Reporting Cross-Selling Telecom Market & Industry Knowledge Digital Technology Knowledge</li></ul>
<p>Achieve sales target & provide best customer experience to the customers. Selling Sim and Recharge. Replacing Sim. Change ownership. Compensate damaged scratch card. Solving customer problem. Giving information on our new product to the customers. Customer experience for the agents, how to deal with the customer. Train the new staff.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree</li><li>0-3 years experience</li><li>Computer skills (Office)</li><li>Language skills (English and Arabic)</li><li>Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change.</li><li>Technical Competencies: Customer Communication Performance Management & Reporting Cross-Selling Telecom Market & Industry Knowledge Digital Technology Knowledge</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Achieve sales target & provide best customer experience to the customers.</p> <p> Selling Sim and Recharge. </p> <p> Replacing Sim.</p> <p> Change ownership.</p> <p> Compensate damaged scratch card.</p> <p> Solving customer problem.</p> <p> Giving information on our new product to the customers.</p> <p> Customer experience for the agents, how to deal with the customer.</p> <p> Train the new staff.</p> <p> Bachelor s Degree</p> <p> 0-3 years experience</p> <p> Computer skills (Office)</p> <p> Language skills (English and Arabic)</p> <p> </p> <p> <br> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results & Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking & Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Customer Communication</p> <p> Performance Management & Reporting</p> <p> Cross-Selling</p> <p> Telecom Market & Industry Knowledge</p> <p> Digital Technology Knowledge</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Achieve sales target & provide best customer experience to the customers.</p> <p> Selling Sim and Recharge. </p> <p> Replacing Sim.</p> <p> Change ownership.</p> <p> Compensate damaged scratch card.</p> <p> Solving customer problem.</p> <p> Giving information on our new product to the customers.</p> <p> Customer experience for the agents, how to deal with the customer.</p> <p> Train the new staff.</p> <p> </p> <p> Bachelor s Degree</p> <p> 0-3 years experience</p> <p> Computer skills (Office)</p> <p> Language skills (English and Arabic)</p> <p> </p> <p> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results & Fostering Ownership</p> <p> Building Customer Value</p> <p> Networking & Influencing Collaboratively</p> <p> Leading Teams</p> <p> Driving Change.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Customer Communication</p> <p> Performance Management & Reporting</p> <p> Cross-Selling</p> <p> Telecom Market & Industry Knowledge</p> <p> Digital Technology Knowledge</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A well-established automotive spare parts dealer based in the Northern Industrial Area, Erbil, is seeking an Accountant.</p><p>Key Responsibilities:</p><ul><li>Maintain accurate accounting records and daily financial transactions.</li><li>Manage accounts payable, accounts receivable, and cash transactions.</li><li>Record and reconcile inventory and spare parts-related transactions.</li><li>Prepare financial reports and assist with month-end accounting procedures.</li><li>Support management with financial and administrative tasks as required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years of accounting experience, preferably within the automotive spare parts industry.</p><p>Hands-on experience with the Alameen Accounting System.</p><p>Good computer literacy and ability to work with accounting and office software.</p><p>Strong attention to detail and organizational skills.</p><p>University degree is not essential; relevant experience and competence are valued.</p><p>Arabic language skills required.</p><p>English language skills are an advantage.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>This position is located in Erbil. Purpose and Scope: The Site Manager has overall responsibility for cost, schedule and technical performance of the operation. Accountable for production, supply, production control/planning and quality management aspects of operation. Acts as primary point of contact for customers at the work site level. Essential Responsibilities: • Provides direction and leadership to all site assigned personnel. • Prepares and submits site labor/non-labor budgets, forecast estimated costs and control subcontractors • Controls service contracts in support of site operations • Manages all department managers/staff assigned to site operations • Manages and coordinates research and investigations into business problems. • Provides guidance and assistance relative to operating problems and projects. • Perform all other position related duties as assigned or requested. Minimum Position Knowledge, Skills, and Abilities Required: • Bachelor's degree or equivalent combination of academic/technical/military training and experience. • Possess excellent communication, analytical, project management and supervisory skills. Desktop computer skills are essential with proficiency in full range of Microsoft Office products and should be capable of preparing management level reports and presentations. • Position may require occasional travel. • Possess a valid state issued driver s license. Work Environment, Physical Demands, and Mental Demands: Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication and constant mental alertness. Must possess planning/organizing skills and must be able to work under deadlines. Position requires routine travel to site operating locations. Other Responsibilities: Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience working with foreign labor workforce.</p>
<p>Possess 5 or more years of diverse management experience including experience in vehicle maintenance, facilities maintenance or logistics management.</p><p></p></section>
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<p>We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:<br><br>• Process and confirm guest room reservations made by clients on the phone, letter or fax<br>• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations<br>• Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.<br>• Show complete product knowledge, understand rate structure and apply rate management<br>• Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor<br>• Promote and maintain good public relations and endeavors to maximize business<br>• Maintain an accurate room status at all times<br>• Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails<br>• Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified</p> </div>
<p> <strong>About Zaincash </strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <p>Responsible for conducting KYC review and approval for new and updated wallet requests, and accurately recording related technical issues and screening alerts in Google Sheets with full details.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s graduate, basic computer skills and familiarity with MS Excel, with good attention to detail</p>
<p><br></p><p>Role Purpose Zain Iraq actively recruiting to hire a IT Service Layer Integration Senior Specialist who are responsible for overseeing the implementation of the IT operations, such as planning, procuring applications and supporting installation, to ensure that the highest standards of technology services are available to achieve the overall objectives of ZAIN IQ and ensure efficiency of the processes and operations. The job holders might also assess risks to IT security, evaluate potential solutions and propose clear plans and procedures for achieving a secure IT environment, and contribute to the creation of plans whereby known and potential risks can be managed and eliminated.</p><p>Responsibilities</p><ul><li>Collect and analyze business and technical requirements from stakeholders.</li><li>Translate requirements into detailed technical specifications for integration solutions.</li><li>Design service architecture and interface requirements for integration.</li><li>Develop scripts and configurations at application and database levels.</li><li>Ensure alignment with enterprise architecture principles and standards.</li><li>Handle day-to-day operations of service layer integration systems.</li><li>Provide L1, L2, and L3 support :</li><li>L1 : Initial troubleshooting and incident logging.</li><li>L2 : Advanced issue resolution and configuration fixes.</li><li>L3 : Complex problem-solving and vendor coordination.</li><li>Ensure timely escalation and resolution of incidents.</li><li>Design and execute test cases and scenarios for integration components.</li><li>Perform unit, integration, and system testing to validate functionality.</li><li>Ensure defects are tracked, resolved, and documented according to release schedules.</li><li>Continuously monitor system health, performance, and capacity.</li><li>Generate daily, weekly, and monthly reports on service performance, incidents, and KPIs.</li><li>Provide proactive alerts and recommendations for optimization.</li><li>Maintain updated technical documentation for all integration processes.</li><li>Ensure compliance with security, data privacy, and regulatory standards.</li><li>Identify opportunities for automation and optimization in integration workflows.</li><li>Research emerging technologies (e.g., microservices, API gateways, cloud-native integration) and recommend enhancements.</li><li>Manage end-to-end implementation of integration solutions.</li><li>Coordinate with vendors and internal teams for smooth deployment.</li><li>Oversee release management, including building release packages and scheduling.</li></ul><p>Education, Experience and Competencies</p><p>Education</p><ul><li>Bachelor s degree in IT, computer science or related fields</li></ul><p>Experience</p><ul><li>2-3 years of experience in the Laravel framework.</li><li>Good understanding of SQL queries and database design.</li><li>Good experience in jQuery, Bootstrap.</li><li>Proficient in using Linux.</li><li>Basic understanding of a web server (such as nginx).</li><li>Basic understanding of networking.</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Achievement Driven</li><li>Information Seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>IT User Support</li><li>IT Business Analysis</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education</p><ul><li>Bachelor s degree in IT, computer science or related fields</li></ul><p>Experience</p><ul><li>2-3 years of experience in the Laravel framework.</li><li>Good understanding of SQL queries and database design.</li><li>Good experience in jQuery, Bootstrap.</li><li>Proficient in using Linux.</li><li>Basic understanding of a web server (such as nginx).</li><li>Basic understanding of networking.</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Achievement Driven</li><li>Information Seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>IT User Support</li><li>IT Business Analysis</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li><br></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Data Preparation: Collect, clean, and transform business data from multiple sources, ensuring its accuracy and integrity.</li> <li>In-depth Analysis: Conduct deep analysis of financial and operational data to discover trends, patterns, and opportunities, providing recommendations to enhance performance.</li> <li>Statistical Modeling: Use statistical methods and advanced analytics to support budgeting, forecasting, and risk management.</li> <li>Cross-Functional Collaboration: Work with teams such as Product, Marketing, and Risk to understand their needs and deliver BI-based solutions and reports.</li> <li>Data Visualization: Prepare and present complex analytical findings in a simplified and clear manner to facilitate decision-making.</li> <li>Continuous Improvement: Contribute to enhancing BI processes by monitoring the latest trends in fintech and data analysis and applying best practices in data governance.</li> <li>Dashboard Development: Design, develop, and maintain interactive dashboards and reports using BI tools like Tableau and Power BI, and automate reports to increase efficiency.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> <strong>Education:</strong> </p> <p>Bachelor s degree in a quantitative field (e.g., Business, Finance, Statistics, Computer Science).</p> <p> <strong>Experience:</strong> </p> <p>1+ years of experience in data engineering or data analysis, preferably within Fintech or Financial Services.</p> <p> <strong>Skills:</strong> </p> <ul> <li> <strong>SQL:</strong> Expert in data extraction and transformation logic. </li> <li> <strong>Excel:</strong> Advanced manual reporting, data cleaning, and complex formula mastery. </li> <li> <strong>Programming:</strong> Functional knowledge of Python or R for statistical modeling. </li> <li> <strong>Architecture:</strong> Understanding of ETL processes and data warehouse concepts. </li> <li> <strong>Visualization:</strong> Strong ability to design and maintain interactive dashboards. </li> <li> <strong>Workflow:</strong> Comfortable working in Agile-driven data teams. </li> </ul><p></p></section>
<p>Support the operation, maintenance and reliability of Data Center telecom infrastructure and equipment to ensure continuous service availability and operational efficiency Perform daily operation and maintenance activities for Data Center telecom infrastructure and equipment. Monitor alarms, equipment status, and system performance, and report abnormalities. Perform preventive and corrective maintenance activities to ensure service continuity and minimize downtime. Install, maintain, and troubleshoot telecom equipment, fiber optic systems, connectivity infrastructure, and tower-mounted equipment within the Data Center site. Support the implementation of approved maintenance activities and Change Requests (CRs).</p><p><strong>Desired Candidate Profile</strong></p><p>A degree or diploma Computer /Software offices English & Arabic languages Communication and Collaboration 0 - 2-year experiences Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Technical Competencies: Data Center Operation & Maintenance Network Monitoring Safety Management Troubleshooting & Technical Problem Solving</p>
<p>Leading teams of CC Agents Monitoring the attendance of the Agents. Circulate the new procedures and instructions. Sending e-mail to WFM to set a 15-minute time to giving feedback to the agents. Sending e-mails to the concerned department for solving customer issue if can t be solved by us. Sending e-mail to training team for correction of mistakes in the short code. Sending dispute e-mail for the quality of the feedback mistake.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree 0-3 years experience Computer skills (Office) Language skills (English, Arabic) Behavioral Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Driving Change Technical Competencies: Customer Communication Problem Solving Complaint Management & Resolution Cross-Selling Workforce Management Local Language Knowledge Capturing the Voice of the Customer (VoC) Service Quality Monitoring & Compliance</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The main purpose of the job to provide administrative and clerical support to ensure the efficient operation of the department.</p> <p> Preparing necessary internal and external paperwork.</p> <p> Keep and maintain records for Administration operation fuel unit.</p> <p> Receiving email from fuel team leaders about fuel quality and record it.</p> <p> Follow fuel payment with the finance department.</p> <p> Undertake any other duties that may be specified time to time by the supervisor.</p> <p> Answering and directing phone calls.</p> <p> Diploma</p> <p> 1 years of experience</p> <p> Computer Skills (Word, Excel, Outlook)</p> <p> Organization, Typing, Data Entry Skills, Attention to Detail,</p> <p> <br> </p> <p> <strong>Behavioral Competencies:</strong> </p> <p> <br> </p> <p> Delivering Results & Fostering Ownership.</p> <p> Building Customer Value.</p> <p> <br> </p> <p> <strong>Technical Competencies:</strong> </p> <p> <br> </p> <p> Meeting Administration </p> <p> Message Handling </p> <p> Technical Writing and Reporting </p> <p> Documents & Records Management</p> <p> Transportation & Fleet Management</p> <p> Route Planning & Traffic Regulations </p> <p> Technical Writing and Reporting </p> <p> Documents & Records Management</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Purpose To provide administrative and executive oversight of the Unit s activities, implement plans agreed upon with the Information Systems Department at Head Office, and participate in managing the establishment and development of the infrastructure required for the Bank s information systems, including software, networks, and hardware. The role also oversees the implementation of the Bank s information technology policies and objectives by monitoring the preparation of plans related to computerization and automation of operations, developing an integrated information network within the Bank, enhancing organizational digital knowledge, and ensuring the readiness, efficiency, and continuous development of systems and applications in line with technological advancements. Responsibilities Participate in developing policies and procedures for the Information Systems Unit Iraq Branch, in line with the Bank s direction in this field, and submit them to the Information Systems Department at Head Office. Participate in setting the strategy and annual objectives of the Information Systems Unit Iraq Branch in coordination with the Executive Director of the Information Systems Department at Head Office and the Chief Executive Officer Iraq Branches. Implement the approved strategy and annual objectives agreed upon with the Information Systems Department at Head Office and the CEO Iraq Branches, within the agreed budget allocations. Set objectives for subordinate staff based on the approved annual plan; provide administrative and operational supervision of the Unit and its employees; ensure work is performed efficiently and accurately; evaluate employee performance; and develop staff capabilities to enhance service quality. Participate in identifying and selecting hardware, services, and systems used by the Bank; supervise and evaluate proposals and tenders submitted by external parties; conduct financial and technical analyses; provide recommendations; and forward them to the Information Systems Department at Head Office for review and submission to the authorized body or relevant committee. Supervise and ensure that backup copies of information and data related to systems used within the Regional Management/Iraq Branch are regularly maintained to ensure business continuity. Monitor current and future business and user requirements. Coordinate with the Information Systems Department at Head Office to develop information systems at the Iraq Branch and oversee the establishment and development of the infrastructure required for managing the Bank s information systems. Periodically verify the effectiveness, integrity, continuity, and operational readiness of all information systems used by the Bank, including communication systems and operating systems within the Regional Management scope, and assess their ability to meet user requirements through the database documenting all reported faults and issues. Forward observations and feedback from departments/divisions regarding automated systems to the Central Operations and International Trade Unit Iraq Branch, as applicable, for review and onward submission to the Central Operations Department at Head Office. Analyze and prepare reports on faults affecting communication systems, information systems, and ATMs, including corrective actions and root causes, and coordinate with the Information Systems Department at Head Office regarding such matters. Ensure continuous awareness of developments in information systems to provide the most suitable solutions, systems, and services; ensure adherence to the latest confidentiality, security, and protection standards for information systems, devices, and networks to safeguard the Bank s interests, in coordination with the Information Systems Department at Head Office. Ensure that daily operations are conducted in accordance with approved policies, procedures, and delegated authorities. Review executive and control reports, as well as internal and external audit reports according to their periodic schedules, and take the necessary actions in line with approved procedures to ensure proper execution of work and effective operational control. Working Conditions and Environment Office-based work environment. The position requires supervisory and managerial skills. Specialized work in the field of information systems. Requires the use of a computer equipped with the necessary systems and applications. Communication and Working Relationships Daily verbal and written communication with the Executive Director Information Systems Department at Head Office to provide updates on work developments and emerging matters. Daily verbal, telephone, and written communication with subordinate staff to monitor work progress and resolve issues. As needed, verbal, telephone, and written communication with relevant Head Office departments and branches to meet business requirements. As needed, telephone and written communication with software and equipment vendors to meet operational needs. Scope of Work and Authority Operates within defined and documented policies and procedures. Serves as a member of Executive Management Committees in accordance with the approved committee formation regulations.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Computer Engineering, Software Engineering, or a related field.</li><li>Minimum of 8 years of relevant professional experience, including at least 4 years in a managerial position.</li><li>Proficiency in spoken and written English.</li><li>Proficiency in computer usage and working with implemented systems.</li><li>Thorough knowledge of various operating systems.</li><li>Thorough knowledge of networking systems and the systems used by the Bank.</li><li>Knowledge of supporting programming languages.</li><li>Comprehensive understanding of risks associated with electronic banking services.</li><li>Knowledge of database management.</li><li>Knowledge of banking laws and regulatory frameworks.</li><li>Knowledge of the regulations, instructions, and requirements of the Central Bank of Iraq.</li><li>Strong supervisory and managerial skills.</li><li>Strong analytical skills.</li><li>Planning and organizational abilities.</li><li>Ability to motivate others and work effectively within a team environment.</li><li>Thorough knowledge of internal and external policies, procedures, and their updates.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work effectively under pressure.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Conduct thorough testing of software applications (web and mobile) to ensure compliance with quality standards, Record test results.<br> Develop and execute comprehensive test plans, test cases, and test scripts to validate functionality, performance, and usability.<br> Identify, document, and report software defects; collaborate with developers to ensure timely resolution.<br> Perform regression testing to confirm that resolved issues remain fixed in subsequent releases.<br> Provide constructive feedback to improve overall software quality and user experience.<br> Collaborate with cross-functional teams (development, system administration, product management) to resolve technical challenges during the software development lifecycle.<br> Manage and prioritize incidents requiring specialized technical expertise based on business impact and severity.<br> Bachelor’s degree in computer science, Engineering, or related field, or equivalent work experience.<br> Minimum 1 year of experience in software quality assurance and testing methodologies.<br> Proven experience with web and mobile application testing.<br> Familiarity with Agile development methodologies and tools (e.<br>g., Jira, Scrum) is a plus.<br> Good understanding of software QA methodologies, tools, and processes.<br> For example manual testing, automated testing.<br> Experience with test automation frameworks and scripting languages (e.<br>g., Python, Shell) is a plus.<br> Proficiency in troubleshooting and diagnosing technical issues.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Validate and analyze all transaction types processed through the Zain Cash system, including financial refunds, commissions, and suspicious transactions, to ensure accuracy, compliance, and operational integrity. Closing process (ensure that all Data extracted from the system are valid). Prepare customized reports by extracting, analyzing, and presenting transaction and operational data to support business decisions, reconciliation, and performance monitoring. Checking all commission fees limits that set up on systems according to the confirmed CPs. Working in alignment with CBI and other internal or external regulations, where applicable.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor s degree in finance, Accounting, science of mathematics or related field. 1+ years experience in revenue assurance, financial analysis, data analysis or related fields. Familiarity with SQL technologies (e.g., Oracle SQL, MySQL) and NoSQL databases Advanced computer skills, including but not limited to proficiency in Microsoft Office (Word, Excel, Power Point, Power BI).</p><p></p></section>
<h2 class="h5">Job description</h2>
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Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire an IT Experienced Quality Assurance Engineer who is </span><span>responsible for ensuring the quality and reliability of web, mobile, and API-based applications through manual testing practices. You will work closely with developers, product managers, and other stakeholders to identify defects, validate requirements, and improve the overall user experience.</span></p><br> <br> <br><br> Key Accountabilities <br> <ul><li><p><span>Analyze business and technical requirements, user stories, and acceptance criteria.</span></p><br></li><li><p><span>Create, review, and execute detailed test cases and test scenarios.</span></p><br></li><li><p><span>Perform functional, regression, integration, smoke, sanity, exploratory, and user acceptance testing.</span></p><br></li><li><p><span>Identify, document, track, and verify software defects using bug tracking tools.</span></p><br></li><li><p><span>Conduct API testing using tools such as Postman or Swagger.</span></p><br></li><li><p><span>Validate UI/UX consistency across different browsers, devices, and platforms.</span></p><br></li><li><p><span>Participate in Agile/Scrum ceremonies including sprint planning, stand-ups, grooming, and retrospectives.</span></p><br></li><li><p><span>Collaborate with developers and product teams to ensure timely resolution of issues.</span></p><br></li><li><p><span>Assist in test planning, test estimation, and release validation activities.</span></p><br></li><li><p><span>Maintain testing documentation, reports, and test evidence.</span></p><br></li><li><p><span>Support production issue verification and post-release testing.</span></p><br></li></ul> <br> <br><br> Educational Qualifications and Experience <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in computer science or a related field</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>2–3 years of experience in software quality assurance and manual testing.</span></p><br></li><li><p><span>Strong understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC).</span></p><br></li><li><p><span>Experience testing web and mobile applications.</span></p><br></li><li><p><span>Familiarity with API testing tools such as Postman.</span></p><br></li><li><p><span>Experience with defect tracking and test management tools such as Jira or Azure DevOps.</span></p><br></li><li><p><span>Good understanding of Agile methodologies.</span></p><br></li><li><p><span>Basic knowledge of SQL and database validation.</span></p><br></li><li><p><span>Familiarity with mobile testing tools and emulator environments.</span></p><br></li></ul><p><span>Competency</span></p><br><p><span>Behavioural Competency</span></p><br><ul><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Analytic Thinking</span></p><br></li><li><p><span>Communication skill</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical Competency</span></p><br><ul><li><p><span>Oral and Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>