Sales Jobs in Iraq

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The Sales and Marketing Officer will be responsible for identifying potential clients, promoting Golden Speed’s services, maintaining strong customer relationships, and supporting the company’s sales activities.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>* Identify and contact potential clients</p><p>* Promote the company’s logistics, shipping, delivery, freight, customs clearance, and travel services</p><p>* Build and maintain strong relationships with existing customers</p><p>* Follow up with clients and support day-to-day sales activities</p><p>* Prepare basic sales reports and regular updates</p><p>* Support the team in achieving sales targets and business growth objectives</p><p><br></p><p>Working Hours: 9:00 AM – 5:00 PM</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>* Bachelor’s degree</p><p>* 1–2 years of sales experience, preferably in the logistics sector</p><p>* Fluency in Kurdish, Arabic, and English</p><p>* Strong communication, negotiation, and interpersonal skills</p><p>* Professional attitude and ability to work independently</p><p>* Good follow-up and customer service skills</p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Role Overview:</b></p> <p>We are seeking a motivated and detail-oriented Sales Operations &amp; Follow-Up Officer to support our in-house sales operations team. This role is ideal for junior candidates or fresh graduates looking to build experience in sales operations, reporting, customer follow-up, and business coordination within a fast-paced environment.</p> <p>The role will focus on following up on sales orders, subscriptions, customer payments, and operational activities while supporting reporting and coordination across the sales function. The ideal candidate should be organized, proactive, communicative, and comfortable working with data, trackers, and operational follow-up tasks.</p> <p><b>Responsibilities:</b></p> <ul> <li><p>Follow up on sales orders, subscriptions, and customer requests to ensure smooth operational execution.</p> </li> <li><p>Track customer subscriptions, renewals, and payment statuses.</p> </li> <li><p>Coordinate with internal teams to ensure proper processing and activation of subscriptions and services.</p> </li> <li><p>Maintain accurate operational records and sales trackers. </p> </li> </ul> <p><b>Collection &amp; Reporting:</b></p> <ul> <li><p>Monitor and report collection rates, payment follow-ups, and sales performance metrics.</p> </li> <li><p>Prepare daily, weekly, and monthly operational and collection reports.</p> </li> <li><p>Support management with data entry, reporting, and operational analysis.</p> </li> <li><p>Ensure accuracy and consistency of sales and subscription records. </p> </li> </ul> <p><b>Customer &amp; Team Coordination: </b></p> <ul> <li><p>Coordinate closely with sales representatives and operations teams to resolve issues and maintain workflow continuity.</p> </li> <li><p>Escalate operational concerns or delayed cases to management when necessary. </p> </li> </ul> <p><b>Administrative &amp; Operational Support: </b></p> <ul> <li><p>Assist with organizing operational data, files, and documentation.</p> </li> <li><p>Support internal operational processes and day-to-day coordination activities.</p> </li> <li><p>Perform additional operational or administrative tasks related to sales operations as assigned by management. </p> </li> </ul> <p><b>Administrative &amp; Operational Support </b></p> <ul> <li><p>Support day-to-day office administration and operational follow-up activities.</p> </li> <li><p>Assist in organizing office logistics, meetings, events, and operational requirements when needed.</p> </li> <li><p>Maintain proper documentation, trackers, and records related to office operations and inventory. </p> </li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Requirements and skills:</b></p> <ul> <li><p>Fresh graduate or up to 1 year of experience in Sales Operations, Customer Support, Administration, or related fields.</p> </li> <li><p>Strong organizational and follow-up skills with high attention to detail.</p> </li> <li><p>Good communication and coordination abilities.</p> </li> <li><p>Comfortable working with reports, trackers, and operational data.</p></li> <li><p>Basic to intermediate proficiency in Microsoft Office or Google Workspace, especially Excel/Sheets.</p> </li> <li><p>Ability to work in a fast-paced and team-oriented environment.</p> </li> <li><p>Problem-solving mindset and willingness to learn.</p> </li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Sales Manager – Premium Retail &amp; Monobrand – Technology Business will be responsible for driving sales performance, channel growth, and business development across premium reseller and monobrand retail stores in Iraq.<br> The role focuses on managing key retail partnerships, improving store performance, ensuring brand compliance, and driving revenue growth across premium retail formats.<br> The incumbent will work closely with retail partners, store managers, marketing teams, and internal stakeholders to implement sales strategies, execute retail initiatives, and enhance customer experience across premium retail and monobrand stores.<br> Key Qualifications: • Strong experience in retail sales management, channel sales, or key account management within the technology or consumer electronics industry.<br> • Good understanding of premium reseller and monobrand retail business operations.<br> • Proven ability to drive sales growth, retail performance, and store-level profitability.<br> • Experience managing key retail partners, store networks, and brand retail operations.<br> • Strong knowledge of merchandising, retail execution, and in-store customer experience standards.<br> • Excellent relationship management, negotiation, and stakeholder coordination skills.<br> • Ability to analyze sales performance, store KPIs, and market trends to drive improvements.<br> • Strong communication, presentation, and business planning skills.<br> • Familiarity with premium technology products and premium retail environments is highly preferred.<br> • Understanding of Iraq retail and consumer electronics market is an added advantage.<br> Education and Experience: • Bachelor’s degree in Business Administration, Marketing, Sales, or related field.<br> • MBA or equivalent qualification is an added advantage.<br> • 3–5 years of relevant experience in retail sales, channel management, or key account roles.<br> • Prior experience in premium reseller, monobrand stores, or premium consumer electronics retail is highly preferred.<br> • Experience working with premium technology products or similar premium technology brands is desirable.<br> • Experience working within Iraq retail markets will be an added advantage.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Act as a Technology Consultant to Asiacell s Enterprise Sales Team, advising them on the best solutions and technologies for customer Solutions needs</p> <p>Daily visits to enterprise and SME customer to generate new leads and to convert those leads into sales</p> <p>Capture and document customer technical requirements. </p> <p>Participate in technical interactions with prospective clients and customers</p> <p>Conduct workshops with both Technical as well as Business users to define and showcase the value provided by Asiacell Enterprise solution Services. </p> <p>Coordinating with Marketing to ensure that the right offering is on the market at the right time</p> <p>Have full knowledge of the product, services and solutions offered locally as well as in similar countries.</p> <p>Coordination with account mgrs., Customer care to ensure an excellent customer service is provided.</p> <p>Help in Design and costing of customized solution as per customer requirement with support of the marketing/technical team.</p> <p>Generate weekly &amp; monthly dashboard to monitor pre-sales activity</p> <p>Participate in developing, training, and motivation of Pre-sales team</p> <p>Have extensive knowledge of competitor business/technical model and position accordingly</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>As pre-sales Expert you will be responsible as the expert for consulting presales technical / functional support activity to prospective clients and customers while ensuring customer satisfaction. Acts as a technical resource and mentor for less experienced pre-Sales and sales Team members. Focuses on large or complex sales opportunities that need creative and complex solutions. Develops productivity tools and training for pre-sales/Sales members.</p> <p>Bachelor s Degree in Telecommunications or in Computer Science or in Engineering qualifications.</p> <p>3 - 5 years work experience in a telecommunications or IT environment or ISP companies.</p> <p>Ability to manage multiple projects at the same time. </p> <p>Extensive vendor management experience.</p> <p>Strong sense of urgency, proactive and responsive behavior, follow-through, and customer empathy.</p> <p>Knowledge of the Telecommunications market a must</p> <p>Effective communication skills, written and oral</p> <p>Language skills (English, Arabic).</p> <p>Having a Valid Engineers Union ID Card</p> <p><strong>Behavioral Competencies:</strong></p> <p>Delivering Results &amp; Fostering Ownership</p> <p>Building Customer Value</p> <p>Networking &amp; Influencing Collaboratively</p> <p>Leading Teams</p> <p>Driving Change.</p> <p><strong>Technical Competencies:</strong></p> <p>B2B Solution Selling</p> <p>B2B Product / Portfolio Strategy Development</p> <p>Key Account Management</p> <p>Bidding &amp; Tendering Process</p> <p>Telecom Market &amp; Industry Knowledge</p> <p>B2B Sales Planning</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <strong>Key Responsibilities:</strong> </div> <ul> <li>Develop and implement strategic sales plans to achieve corporate objectives and revenue growth in Iraq.</li> <li>Identify and pursue new business opportunities with corporate clients, government entities, and educational institutions.</li> <li>Build and maintain strong, long-term customer relationships and act as the primary point of contact for key clients.</li> <li>Lead negotiations and close contracts with clients, ensuring profitability and client satisfaction.</li> <li>Utilize GCC and Iraqi market expertise to identify regional opportunities and expand SkillUp MENA s presence.</li> <li>Collaborate with the marketing team to support local promotional campaigns and brand visibility.</li> <li>Recruit, mentor, and manage the Iraq sales team to drive high performance.</li> <li>Monitor sales metrics and generate reports on sales performance, forecasts, and market insights.</li> <li>Stay up to date with market trends, competitors, and client needs to identify opportunities for growth.</li> <li>Represent SkillUp MENA at industry events, conferences, and client meetings in Iraq and the wider GCC.</li> </ul> </div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div> <div> <strong>Job Summary:</strong> </div> <div> We are seeking an experienced and results-driven <strong>Country Sales Manager</strong> to lead and grow our operations in Iraq. The ideal candidate will be responsible for driving business development, managing key client relationships, achieving revenue targets, and building a strong local sales team. This is a strategic role with a strong focus on expanding our market presence in Iraq and across the GCC region. </div> </div> <div> <strong>Requirements:</strong> </div> <ul> <li>Bachelor s degree in Business Administration, Sales, Marketing, or a related field (MBA is a plus).</li> <li>Minimum of 7+ years of experience in B2B sales, preferably in the learning &amp; development or training industry.</li> <li>Proven experience in managing a sales team and achieving sales targets in the <strong>Iraqi market</strong>.</li> <li>Demonstrated experience working across GCC markets with strong regional client networks.</li> <li>Strong business acumen with excellent negotiation and communication skills.</li> <li>Deep understanding of the corporate landscape in Iraq, with a strong professional network.</li> <li>Self-motivated, strategic thinker with leadership capabilities.</li> <li>Fluency in English is required; Arabic is a strong advantage.</li> <li>Iraq residency or work permit preferred.</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Channel Sales Lead – Technology Business will be responsible for driving sales growth, channel development, and partner management for premium technology products across Iraq.<br> The role focuses on expanding the reseller network, strengthening relationships with channel partners, and ensuring achievement of revenue and market share objectives for the Technology Business within the Group.<br> The incumbent will work closely with authorized channel partners, retailers, enterprise accounts, and internal teams to execute sales strategies, enhance partner performance, and drive business expansion across key market segments.<br> Key Qualifications: • Strong experience in channel sales, partner management, or distribution sales within the technology or consumer electronics industry.<br> • Proven ability to achieve sales targets and drive business growth through channel networks.<br> • Strong understanding of channel ecosystems, reseller engagement, and distribution business models.<br> • Experience handling premium technology brands or connected device ecosystem products is highly preferred.<br> • Excellent relationship management, negotiation, and communication skills.<br> • Strong commercial and analytical capabilities with market-focused thinking.<br> • Ability to identify new business opportunities and expand market coverage.<br> • Strong stakeholder management and cross-functional coordination skills.<br> • Self-driven, target-oriented, and capable of working in a fast-paced environment.<br> • Familiarity with Iraq market dynamics and channel landscape is preferred.<br> Education and Experience: • Bachelor’s degree in Business Administration, Marketing, Sales, Information Technology, or related field.<br> • MBA or equivalent postgraduate qualification is an added advantage.<br> • 6–10 years of relevant experience in channel sales, account management, or technology distribution.<br> • Prior experience handling retail, reseller, or enterprise channel business is preferred.<br> • Experience working with technology brands, consumer electronics, or premium product portfolios is highly desirable.<br> • Regional market exposure within Iraq or the Middle East will be an added advantage.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq activliy recruting to hire a Sales Operations Support Officer who is responsible for supporting the Head of Sales and Operations regarding providing customer support in coordination with customer service units. Job requirements of this position include providing support regarding all field operations, including delivery operations, relations with outsourced service partners and management of distributors. In coordination with customer service units, this position provides active support in solving customer requests in Sales&amp;Ops areas as well as providing support for field teams and third-party personnel as needed.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Actively involved in activation operations, KYC activities and other commercial support activities per guidance of the department managers</span></p><br></li><li><p><span>Coordinate archiving operations and KYC processes on the distributor side</span></p><br></li><li><p><span>Work in coordination with customer service by supporting in KYC, activations and other sales and operations-related requests</span></p><br></li><li><p><span>Support all Sales function-related operational matters, aligned with the Head of the Sales&amp;Ops</span></p><br></li><li><p><span>Ensure all sales and field-related customer requests and issues are resolved on time with the desired level of satisfaction</span></p><br></li><li><p><span>Coordinate with the vendors to track all pending delivery orders and ensure timely updates on their status with our colleges.</span></p><br></li><li><p><span>follow up regarding the oodi buzz car activation and all related activations.</span></p><br></li><li><p><span>check on the status of the D2D activation</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><strong><span>Education</span></strong></p><br><ul><li><p><span>Bachelor’s degree or above.</span></p><br></li></ul><p><strong><span>Experience</span></strong></p><br><ul><li><p><span>1 to 2 year of experience</span></p><br></li><li><p><span>ability to work out of office </span></p><br></li></ul><p><strong><span>Competencies</span></strong></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Team Work</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Financial Management</span></p><br></li><li><p><span>Oral &amp; Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Pre-Sales Consultant – Technology Business will be responsible for coordinating technical pre-sales activities and supporting the growth of technology solutions across Iraq.<br> The role focuses on providing technical expertise, conducting product demonstrations, supporting channel and partner engagement, and assisting sales teams in identifying and developing business opportunities.<br> The incumbent will work closely with channel partners, resellers, and end customers to provide technical consultations, prepare BOQs, support proof of concepts (POCs), and deliver partner enablement programs and technical trainings.<br> The role also involves account mapping, pipeline management, and maintaining up-to-date technical certifications related to premium technology products and solutions.<br> Key Qualifications: • Strong experience in pre-sales, technical consulting, or solution engineering within the technology or IT industry.<br> • Good understanding of premium technology products, enterprise solutions, and technology ecosystems is preferred.<br> • Ability to coordinate technical pre-sales activities including BOQ preparation, POCs, product demonstrations, and technical presentations.<br> • Experience in channel engagement, partner enablement, and reseller support activities.<br> • Strong capability in conducting technical trainings, boot camps, and certification programs for partners and customers.<br> • Ability to support account mapping, opportunity identification, and pipeline management across resellers and end customers.<br> • Excellent presentation, communication, and customer engagement skills.<br> • Strong analytical and problem-solving capabilities with customer-focused approach.<br> • Ability to work closely with sales teams and accompany account managers during customer visits.<br> • Commitment to maintaining updated vendor certifications and technical knowledge.<br> • Ability to manage both technical sales support and service delivery responsibilities effectively.<br> Education and Experience: • Bachelor’s degree in Information Technology, Computer Science, Electronics, Engineering, or related field.<br> • Relevant technical certifications related to enterprise solutions or IT infrastructure will be an added advantage.<br> • Relevant experience in pre-sales, technical support, or solution consulting.<br> • Prior experience in technology distribution, enterprise solutions, or premium technology brands is highly preferred.<br> • Experience in conducting technical trainings, partner enablement, and customer presentations is desirable.<br> • Experience working within Iraq technology markets.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>What's On Your Plate?</strong></p><ul> <li><p>Coordinate and collaborate with other departments for sales related matters (Logistics).</p></li> <li><p>Train and on-board vendors. </p></li> <li><p>Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc). </p></li> <li><p>Monitor the status of the vendor to make sure all systems are running smoothly. </p></li> <li><p>Partner support in different ways such as (emails, phone, remote control). </p></li> <li><p>Update and monitor the closed vendors. </p></li> <li><p>Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations issues between partner vendors, users/partner vendors and users. </p></li> <li><p>Maintain accurate records of all sales and prospecting activities including: </p></li> <li><p>Follow-up activities. </p></li> <li><p>Transmission methods reports. </p></li> <li><p>Provide reports on training requests.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Fresh Graduated - 2 years full-time job in the same field</p><ul> <li>Communication Skills</li> <li>Customer Service Skills</li> <li>Problem Solving Skills</li> <li>Interpersonal Skills</li> <li>Presentation Skills</li> <li>Meet deadlines and be flexible in working etc.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><p>Coordinate and collaborate with other departments for sales related matters (Logistics). Train and on-board vendors. Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc). Monitor the status of the vendor to make sure all systems are running smoothly. Partner support in different ways such as (emails, phone, remote control). Update and monitor the closed vendors. Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations issues between partner vendors, users/partner vendors and users. Maintain accurate records of all sales and prospecting activities including: Follow-up activities. Transmission methods reports. Provide reports on training requests.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fresh Graduated - 2 years full-time job in the same field</li><li>Communication Skills</li><li>Customer Service Skills</li><li>Problem Solving Skills</li><li>Interpersonal Skills</li><li>Presentation Skills</li><li>Meet deadlines and be flexible in working etc.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><strong>Key Responsibilities:</strong></div><ul> <li>Identify, develop, and manage business opportunities with new and existing clients</li> <li>Build strong, long-term relationships across corporate, government, and education sectors</li> <li>Understand client needs and propose tailored training solutions</li> <li>Prepare and deliver compelling presentations and proposals</li> <li>Collaborate with internal teams to ensure successful program delivery</li> <li>Maintain accurate records using CRM tools</li> <li>Stay updated on market trends and competitor activities</li> <li>Achieve or exceed sales targets</li> </ul><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div><strong>Job Summary:</strong></div><div>The ideal candidate will be responsible for managing client relationships, identifying business opportunities, and delivering high-impact learning and development solutions tailored to client needs.</div><div><br></div><div><strong>Qualifications:</strong></div><ul> <li>Bachelor s degree in Business, Marketing, or a related field</li> <li><strong>7+ years of experience</strong> in B2B sales or account management</li> <li>Experience in training, education, or HR services is a strong plus</li> <li>Excellent communication, negotiation, and presentation skills</li> <li>Strong ability to influence and build trust with stakeholders</li> <li>Results-driven with high ownership and accountability</li> <li>Fluency in English is required; Arabic is a strong advantage</li> </ul><div><br></div><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Main Duties and Responsibilities:</p><p>Content Creation &amp; Design: Conceptualize, script, edit, and produce high-quality videos and visual content featuring our home appliances for organic posts and sponsored ad campaigns.</p><p>Platform Management: Oversee and manage all active social media channels, ensuring a consistent brand voice and aesthetic.</p><p>Community Engagement: Promptly and professionally answer customer inquiries, comments, and messages across all platforms to build relationships and drive leads.</p><p>Influencer Collaboration: Identify, reach out to, and manage partnerships with local influencers to boost brand awareness and attract new customers.</p><p>Analytics &amp; Reporting: Track key performance metrics and prepare weekly and monthly reports detailing social media growth, engagement, and campaign effectiveness</p><p>Showroom Sales (Secondary Focus):</p><p>In-Store Sales: Greet and assist customers in the showroom, providing expert knowledge on our range of home appliances.</p><p>Customer Conversion: Understand customer needs and deliver persuasive product demonstrations to convert showroom visitors into buyers.</p><p>Working Conditions:</p><p>(6) Days per week &amp; (8) hours per day (Starting from -:9 am till -:5 pm)</p><p>Only Qualified candidates will be contacted.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University degree in marketing.</li><li>2-3 years experience in social media and marketing</li><li>Language Skills: English, Arabic, and Kurdish</li><li>Proven Experience &amp; Background in social media management, content creation, or digital marketing (experience with home appliances or retail is a major plus).</li><li>On-Camera Confidence: Comfortable and charismatic when presenting, speaking, or demonstrating products in video content.</li><li>Technical Skills: Proficiency in video editing tools/apps (e.g., CapCut, Premiere Pro, Canva) and a deep understanding of social media algorithms (Instagram, TikTok, Facebook).</li><li>Sales Acumen: Excellent interpersonal and communication skills with a natural ability to persuade and close sales.</li><li>Analytical Mindset: Ability to interpret basic social media data and translate insights into actionable content strategies.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire &nbsp;</span><span>Customer Service Representative - Kut, </span><span>The jobs at this level are responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><span>Education </span></p><br><ul><li><p><span>Bachelor’s degree in business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience </span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies </span></p><br><p><span>&nbsp;Behavioural</span></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral &amp;Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><br><p><strong>What's On Your Plate?</strong></p><br><ul><li>Coordinate and collaborate with other departments for sales related matters (Logistics).</li><li>Train and on-board vendors.&nbsp;</li><li>Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc).&nbsp;</li><li>Monitor the status of the vendor to make sure all systems are running smoothly.&nbsp;</li><li>Partner support in different ways such as (emails, phone, remote control).&nbsp;</li><li>Update and monitor the closed vendors.&nbsp;</li><li>Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations &nbsp;issues between partner vendors, users/partner vendors and users.&nbsp;</li><li>Maintain accurate records of all sales and prospecting activities including:&nbsp;</li><li>Follow-up activities.&nbsp;</li></ul><p>- Transmission methods reports.&nbsp;<br> - Provide reports on training requests.</p><br><br>Qualifications<br><ul><li><p>Fresh Graduated - 2 years full-time job in the same field&nbsp;</p><br></li><li><p>Communication Skills&nbsp;</p><br></li><li><p>Customer Service Skills&nbsp;</p><br></li><li><p>Problem Solving Skills&nbsp;</p><br></li><li><p>Interpersonal Skills&nbsp;</p><br></li><li><p>Presentation Skills&nbsp;</p><br></li><li><p>Meet deadlines and be flexible in working etc.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><br><p><strong>What's On Your Plate?</strong></p><br><ul><li>Coordinate and collaborate with other departments for sales related matters (Logistics).</li><li>Train and on-board vendors.&nbsp;</li><li>Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc).&nbsp;</li><li>Monitor the status of the vendor to make sure all systems are running smoothly.&nbsp;</li><li>Partner support in different ways such as (emails, phone, remote control).&nbsp;</li><li>Update and monitor the closed vendors.&nbsp;</li><li>Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations &nbsp;issues between partner vendors, users/partner vendors and users.&nbsp;</li><li>Maintain accurate records of all sales and prospecting activities including:&nbsp;</li><li>Follow-up activities.&nbsp;</li></ul><p>- Transmission methods reports.&nbsp;<br> - Provide reports on training requests.<br> &nbsp;</p><br><br>Qualifications<br><ul><li><p>Fresh Graduated - 2 years full-time job in the same field&nbsp;</p><br></li><li><p>Communication Skills&nbsp;</p><br></li><li><p>Customer Service Skills&nbsp;</p><br></li><li><p>Problem Solving Skills&nbsp;</p><br></li><li><p>Interpersonal Skills&nbsp;</p><br></li><li><p>Presentation Skills&nbsp;</p><br></li><li><p>Meet deadlines and be flexible in working etc.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li><p>Coordinate and collaborate with other departments for sales related matters (Logistics).</p><br><br></li><li><p>Train and on-board vendors.&nbsp;</p><br><br></li><li><p>Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc).&nbsp;</p><br><br></li><li><p>Monitor the status of the vendor to make sure all systems are running smoothly.&nbsp;</p><br><br></li><li><p>Partner support in different ways such as (emails, phone, remote control).&nbsp;</p><br><br></li><li><p>Update and monitor the closed vendors.&nbsp;</p><br><br></li><li><p>Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations issues between partner vendors, users/partner vendors and users.&nbsp;</p><br><br></li><li><p>Maintain accurate records of all sales and prospecting activities including:&nbsp;</p><br><br></li><li><p>Follow-up activities.&nbsp;</p><br><br></li><li><p>Transmission methods reports.&nbsp;</p><br><br></li><li><p>Provide reports on training requests.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Fresh Graduated - 2 years full-time job in the same field&nbsp;</p><br><br></li><li><p>Communication Skills&nbsp;</p><br><br></li><li><p>Customer Service Skills&nbsp;</p><br><br></li><li><p>Problem Solving Skills&nbsp;</p><br><br></li><li><p>Interpersonal Skills&nbsp;</p><br><br></li><li><p>Presentation Skills&nbsp;</p><br><br></li><li><p>Meet deadlines and be flexible in working etc.</p><br><br></li></ul><br>Who we are<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><br><p><strong>What's On Your Plate?</strong></p><br><ul><li><p>Coordinate and collaborate with other departments for sales related matters (Logistics).</p><br></li><li><p>Train and on-board vendors.&nbsp;</p><br></li><li><p>Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc).&nbsp;</p><br></li><li><p>Monitor the status of the vendor to make sure all systems are running smoothly.&nbsp;</p><br></li><li><p>Partner support in different ways such as (emails, phone, remote control).&nbsp;</p><br></li><li><p>Update and monitor the closed vendors.&nbsp;</p><br></li><li><p>Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations&nbsp; issues between partner vendors, users/partner vendors and users.&nbsp;</p><br></li><li><p>Maintain accurate records of all sales and prospecting activities including:&nbsp;</p><br></li><li><p>Follow-up activities.&nbsp;</p><br></li><li><p>Transmission methods reports.&nbsp;</p><br></li><li><p>Provide reports on training requests.</p><br></li></ul><br>Qualifications<br><ul><li><p>Fresh Graduated - 2 years full-time job in the same field&nbsp;</p><br></li><li><p>Communication Skills&nbsp;</p><br></li><li><p>Customer Service Skills&nbsp;</p><br></li><li><p>Problem Solving Skills&nbsp;</p><br></li><li><p>Interpersonal Skills&nbsp;</p><br></li><li><p>Presentation Skills&nbsp;</p><br></li><li><p>Meet deadlines and be flexible in working etc.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li>Coordinate and collaborate with other departments for sales related matters (Logistics).</li><li>Train and on-board vendors.&nbsp;</li><li>Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc).&nbsp;</li><li>Monitor the status of the vendor to make sure all systems are running smoothly.&nbsp;</li><li>Partner support in different ways such as (emails, phone, remote control).&nbsp;</li><li>Update and monitor the closed vendors.&nbsp;</li><li>Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations issues between partner vendors, users/partner vendors and users.&nbsp;</li><li>Maintain accurate records of all sales and prospecting activities including:&nbsp;</li><li>Follow-up activities.&nbsp;</li></ul><p>- Transmission methods reports.&nbsp;<br> - Provide reports on training requests.<br> </p><br><br>What you need to be successful<br><ul><li><p>Fresh Graduated - 2 years full-time job in the same field&nbsp;</p><br><br></li><li><p>Communication Skills&nbsp;</p><br><br></li><li><p>Customer Service Skills&nbsp;</p><br><br></li><li><p>Problem Solving Skills&nbsp;</p><br><br></li><li><p>Interpersonal Skills&nbsp;</p><br><br></li><li><p>Presentation Skills&nbsp;</p><br><br></li><li><p>Meet deadlines and be flexible in working etc.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><br><p><strong>What's On Your Plate?</strong></p><br><ul><li>Coordinate and collaborate with other departments for sales related matters (Logistics).</li><li>Train and on-board vendors.&nbsp;</li><li>Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc).&nbsp;</li><li>Monitor the status of the vendor to make sure all systems are running smoothly.&nbsp;</li><li>Partner support in different ways such as (emails, phone, remote control).&nbsp;</li><li>Update and monitor the closed vendors.&nbsp;</li><li>Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations &nbsp;issues between partner vendors, users/partner vendors and users.&nbsp;</li><li>Maintain accurate records of all sales and prospecting activities including:&nbsp;</li><li>Follow-up activities.&nbsp;</li></ul><p>- Transmission methods reports.&nbsp;<br> - Provide reports on training requests.<br> &nbsp;</p><br><br>Qualifications<br><ul><li><p>Fresh Graduated - 2 years full-time job in the same field&nbsp;</p><br></li><li><p>Communication Skills&nbsp;</p><br></li><li><p>Customer Service Skills&nbsp;</p><br></li><li><p>Problem Solving Skills&nbsp;</p><br></li><li><p>Interpersonal Skills&nbsp;</p><br></li><li><p>Presentation Skills&nbsp;</p><br></li><li><p>Meet deadlines and be flexible in working etc.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>Responsible for improving the dynamic productivity by having strong communication skills to deal with customer queries and adapting on transmission methods optimization and documentation.</p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li><p>Coordinate and collaborate with other departments for sales related matters (Logistics).</p><br><br></li><li><p>Train and on-board vendors.&nbsp;</p><br><br></li><li><p>Resolve Technical issues on time for vendors (location, vendor portal, 9 cookie.etc).&nbsp;</p><br><br></li><li><p>Monitor the status of the vendor to make sure all systems are running smoothly.&nbsp;</p><br><br></li><li><p>Partner support in different ways such as (emails, phone, remote control).&nbsp;</p><br><br></li><li><p>Update and monitor the closed vendors.&nbsp;</p><br><br></li><li><p>Manage quality accounts of the vendors, ensuring continuous partner relationships and resolve operations issues between partner vendors, users/partner vendors and users.&nbsp;</p><br><br></li><li><p>Maintain accurate records of all sales and prospecting activities including:&nbsp;</p><br><br></li><li><p>Follow-up activities.&nbsp;</p><br><br></li><li><p>Transmission methods reports.&nbsp;</p><br><br></li><li><p>Provide reports on training requests.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>Fresh Graduated - 2 years full-time job in the same field&nbsp;</p><br><br></li><li><p>Communication Skills&nbsp;</p><br><br></li><li><p>Customer Service Skills&nbsp;</p><br><br></li><li><p>Problem Solving Skills&nbsp;</p><br><br></li><li><p>Interpersonal Skills&nbsp;</p><br><br></li><li><p>Presentation Skills&nbsp;</p><br><br></li><li><p>Meet deadlines and be flexible in working etc.</p><br><br></li></ul><br>Who we are<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.<br> <br> We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.<br> <br> At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.</p><br><br> <br><br> </div>