Sales Jobs in Iraq

<p><b>Description</b></p><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p><p>RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets.</p><p>RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATION AND EXPERIENCE: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in assigned territory including building relations with HCPs, delivering the Key brands marketing messages and achieve sales targets. RESPONSIBILITIES: Represent Aspen through achieving daily targeted Face to Face calls to physicians and pharmacists. Regularly Conducting AVAs &amp; promotional activities. Achieve assigned Sales Targets in the designated territory. Build sustainable positive relationships with target HCPs and Key stakeholders in assigned territory. Coach and support the South team in their day-to-day working activities. Maintain updated customer database. Timely Submission of Daily Calls Report &amp; Weekly Sales Trackers. Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with healthcare professionals. To provide accurate and complete market feedback on: competition, new product concepts, and customer requirements as well as marketing opportunities Planning and execution of medical educational events. Conduct ongoing market analysis. Support FLSM and Carry out Market Access assignments in Tender and Retail Institutions. Coaching New joiners on Day to Day working Activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>EDUCATION QUALIFICATION AND EXPERIENCE</b>: Bachelor Degree in B.Sc pharmacy +3 Years in Pharmaceutical Sales TECHNICAL SKILLS: Selling Skills/Presentation Skills - Professional KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow &amp; Develop Contribute Special Expertise</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire &nbsp;</span><span>Customer Service Representative, </span><span>who are responsible</span><span> for </span><span>handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information&nbsp;</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI&nbsp; Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<div><span style="font-size: 11px;"><b>Role Purpose</b></span></div><div><span style="font-size: 11px;">Zain Iraq is actively recruiting to hire&nbsp; Customer Service Representative, who are responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Responsibilities</b></span></div><div><span style="font-size: 11px;">Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></div><div><span style="font-size: 11px;">Implement Direct Sales policies and procedures.</span></div><div><span style="font-size: 11px;">Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></div><div><span style="font-size: 11px;">Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></div><div><span style="font-size: 11px;">Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></div><div><span style="font-size: 11px;">Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></div><div><span style="font-size: 11px;">Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></div><div><span style="font-size: 11px;">Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></div><div><span style="font-size: 11px;">Education, Experience and Competencies</span></div><div><span style="font-size: 11px;">Bachelor’s degree in a business administration-related field or equivalent</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Experience</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Up to 2 years of experience in related field</span></div><div><br></div><div><span style="font-size: 11px;">Competencies</span></div><div><span style="font-size: 11px;">Behavioural</span></div><div><span style="font-size: 11px;">Serving our Customers</span></div><div><span style="font-size: 11px;">Achievement Driven</span></div><div><span style="font-size: 11px;">Information Seeking</span></div><div><span style="font-size: 11px;">Relationship Building</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Technical</span></div><div><span style="font-size: 11px;">Oral Communication</span></div><div><span style="font-size: 11px;">Written Communication</span></div><div><span style="font-size: 11px;">Managing Information&nbsp;</span></div><div><span style="font-size: 11px;">Technology Application</span></div><div><span style="font-size: 11px;">IT User Support</span></div><div><span style="font-size: 11px;">Sales Management</span></div><div><br></div><div><span style="font-size: 11px;">DEI&nbsp; Competency</span></div><div><span style="font-size: 11px;">Courage to Engage</span></div><div><span style="font-size: 11px;">Addressing Bias</span></div><div><br></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire &nbsp;</span><span>Customer Service Representative - Babil, </span><span>The jobs at this level are responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</span></p><br></li><li><p><span>Implement Direct Sales policies and procedures.</span></p><br></li><li><p><span>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</span></p><br></li><li><p><span>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</span></p><br></li><li><p><span>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</span></p><br></li><li><p><span>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</span></p><br></li><li><p><span>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><span>Education </span></p><br><ul><li><p><span>Bachelor’s degree in business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience </span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies </span></p><br><p><span>&nbsp;Behavioural</span></p><br><ul><li><p><span>Serving our customers</span></p><br></li><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Information Seeking</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral &amp;Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire&nbsp;</span><span>Account Senior Executive - Najaf, this roles at this level are responsible for continuously supporting and guiding Door-to-Door (D2D) sales teams on key operational and performance matters, including rejected contracts, SIM irregularities, voucher inaccuracies, activated SIMs, and documentation discrepancies. The position also ensures the development of strong working relationships with D2D teams by delivering exceptional support and addressing their needs and inquiries effectively.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand the Door-to-Door Sales strategy and participate in the achievement of sales objectives and operational targets.</span></p><br></li><li><p><span>Implement Door-to-Door Sales policies and procedures to ensure compliance with organizational standards and the delivery of high-quality services.</span></p><br></li><li><p><span>Conduct regular field visits with D2D teams to gather market intelligence regarding competitor activities and to share information about newly launched Zain IQ offers and providing the necessary training and support for the success of the team's work.</span></p><br></li><li><p><span>Monitor and report customer feedback collected during field activities and ensure proper logging and follow-up on any complaints or service issues.</span></p><br></li><li><p><span>Perform regular field audits to verify that Zain IQ products are presented in line with merchandising guidelines and identify any performance gaps for correction through coaching and training sessions with D2D team members.</span></p><br></li><li><p><span>Ensure strong engagement of D2D team members with Zain IQ products and services and maintain their full awareness of consumer benefits and plan details.</span></p><br></li><li><p><span>Facilitate coordination between D2D teams, the Documentation &amp; Information Department, and the Legal Department to resolve ownership issues for unregistered lines.</span></p><br></li><li><p><span>Track daily SIM activation performance for each D2D team and provide regular updates regarding their activation status.</span></p><br></li><li><p><span>Prepare and share daily reports on rejected contracts per D2D team and communicate the reasons for rejection.</span></p><br></li><li><p><span>Inform D2D teams daily about documentation discrepancies to ensure timely adjustments and resolution of issues.</span></p><br></li><li><p><span>Alert D2D teams to SIM card irregularities and voucher-related errors to avoid delays or rejections.</span></p><br></li><li><p><span>Respond promptly to D2D team inquiries and escalate their concerns to management when necessary.</span></p><br></li><li><p><span>Regularly inform D2D teams of their status regarding the total number of active SIMs and rejected contracts to maintain visibility and accountability.</span></p><br></li><li><p><span>Maintaining the Headcount of promoters in the team while continuously compensating for shortages and following up on their hiring and resignation procedures with the relevant departments.</span></p><br></li></ul> <br> <br><br> Education, Experience, and Competencies <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>A minimum of 2 years of relevant experience with at least 1 year in a similar role</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>&nbsp;Behavioral</span></p><br><ul><li><p><span>Serving our customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Team Work </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Problem Solving and Creativity </span></p><br></li><li><p><span>Relationship Building </span></p><br></li><li><p><span>Initiative </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication </span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application </span></p><br></li><li><p><span>Sales Management </span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<p>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.</p><p>An Online Account Manager is a person who is responsible for the management of sales and relationships with merchant exclusively through virtual. This role requires a strong focus on tele sales skills and exceptional customer support to ensure client satisfaction. They are assigned a company's existing merchant's accounts.</p><p>Responsibilities:</p><ul><li>Serve as the lead point of contact for all Merchants on account management matters.</li><li>Handle and nurture client relationships exclusively through phone and online communication.</li><li>Utilize effective tele sales techniques to drive account growth and revenue.</li><li>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives.</li><li>Demonstrate proficiency in using online platforms, CRM systems, and other digital tools.</li><li>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues.</li><li>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters platform and highlighting to existing customers the value of being on our platform.</li><li>Collaborate with the Business Development team to identify and grow opportunities.</li><li>Communicating with merchants to understand their needs and explain product value.</li><li>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</li><li>Maintaining updated knowledge of company products and services.</li><li>Resolving complaints and preventing additional issues by improving processes.</li><li>Identifying industry trends.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements:</strong></p><ul><li>BA/BS degree in Business Administration, Sales or relevant field.</li><li>Proven experience in tele sales, account management, or a related field.</li><li>Strong customer support and problem-solving skills.</li><li>Conduct online training sessions to educate clients about products and services.</li><li>Solid experience with CRM software and MS Office (particularly MS Excel).</li><li>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</li><li>Exceptional virtual communication skills and responsiveness.</li><li>Strong verbal and written communication skills.</li><li>Technical proficiency in using online platforms and digital tools.</li><li>Good command of English and Arabic (oral and written).</li><li>Extensive, accurate product knowledge.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. An Online Account Manager is a person who is responsible for the management of sales and relationships with merchant exclusively through virtual. This role requires a strong focus on tele sales skills and exceptional customer support to ensure client satisfaction. They are assigned a company's existing merchant's accounts.</span></p><br> <p><span>&nbsp;<u><span>Responsibilities:</span></u></span></p><br> <ul> <li><span>Serve as the lead point of contact for all Merchants on account management matters.</span></li> <li><span>Handle and nurture client relationships exclusively through phone and online communication.</span></li> <li><span>Utilize effective tele sales techniques to drive account growth and revenue.</span></li> <li><span>Ensure the timely and successful delivery of our solutions according to merchant needs and objectives.</span></li> <li><span>Demonstrate proficiency in using online platforms, CRM systems, and other digital tools.</span></li> <li><span>Develop new business with existing merchants and/or identify areas of improvement to meet objectives and increase revenues.</span></li> <li><span>Creating co-marketing initiatives and promotional material with merchants aimed at attracting new users to Toters’ platform and highlighting to existing customers the value of being on our platform.</span></li> <li><span>Collaborate with the Business Development team to identify and grow opportunities.</span></li> <li><span>Communicating with merchants to understand their needs and explain product value.</span></li> <li><span>Collecting and analyzing data to learn more about consumer behavior and propose ideas to increase revenues</span></li> <li><span>Maintaining updated knowledge of company products and services.</span></li> <li><span>Resolving complaints and preventing additional issues by improving processes.</span></li> <li><span>Identifying industry trends.</span></li> </ul> <p><u><span>Requirements:</span></u></p><br> <ul> <li><span>BA/BS degree in Business Administration, Sales or relevant field.</span><br></li> <li><span>Proven experience in tele sales, account management, or a related field.</span></li> <li><span>Strong customer support and problem-solving skills.</span></li> <li><span>Conduct online training sessions to educate clients about products and services.</span></li> <li><span>Solid experience with CRM software and MS Office (particularly MS Excel).</span></li> <li><span>Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.</span></li> <li><span>Exceptional virtual communication skills and responsiveness.</span></li> <li><span>Strong verbal and written communication skills.</span></li> <li><span>Technical proficiency in using online platforms and digital tools.</span></li> <li><span>Good command of English and Arabic (oral and written).</span></li> <li><span>Extensive, accurate product knowledge.</span></li> </ul> </div>

<p><br></p><p>The positions are based in Iraq / Baghdad/ Region and will report directly to First Line Managers. The roles will be responsible to achieve agreed sales, productivity and performance targets within a given territory. Build productive scientific-based HCP relationships taking responsibility for satisfaction and loyalty by meeting their healthcare needs</p><p>Your Responsibilities will be:</p><ul><li>To achieve agreed contact, coverage and frequency targets (Quantity &amp; Quality) through face-to-face meetings and detailing the assigned Doctors and Pharmacists and deliver agreed customer centric activities within operating budget.</li><li>To meet or exceed sales targets (Sales Growth/Market Share Growth) within agreed budgets and timescales.</li><li>Promoting brands to pharmacists by providing product information and medical updates.</li><li>Merchandising Acino brands by ensuring that the shelves of a pharmacy are stocked and setting up displays and promotional signs.</li><li>Selling Acino brands by closing deals effectively and following up on the loyalty program implementation.</li><li>Collaborate with pharmacists to achieve common benefits and satisfy the need.</li><li>Sponsor big local meetings conducted by Key Opinion Leaders in the market as well as organize healthcare professionals in important local and international meetings organized by Acino.</li><li>Make regular visits to KOLs to deliver the marketing strategy and the product core message.</li><li>Conduct regular Audio-Visual meetings; business dinners and/or promotional mini meetings on monthly bases &amp; Attend and Help with the logistics of major conferences and marketing activities.</li><li>Build and maintain positive and professional relationships with key customers including those who have significant influence in the purchasing decisions within major hospitals/institutions for the assigned products.</li><li>Monitor new developments and changes in the marketplace and to anticipate positive as well as negative impact to adapt the business strategy accordingly.</li><li>Analyze the competitive environment in the assigned area and provide feedback to direct management (i.e., Key account feedback).</li><li>Build and maintain positive and professional relationships with the Drug stores to achieve the sales targets.</li><li>Build strong and reliable image of Acino in the market.</li><li>Forwards all of received Product Quality Complaints, Adverse Events and Medical Information Requests to the relevant person in Quality Assurance/Pharmacovigilance/ Medical Affairs</li><li>Effective execution of AVA Local/International conferences and meetings with Health Care professionals in line with campaign brief and policies in line with the AVA plan.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in pharmacy and have ID Syndicate of Pharmacists</p><p>2-4 years experience in Pharma Market at variable positions.</p><p>Outstanding sales acumen and business aptitude.</p><p>Excellent communication skills and influencing ability.</p><p>High degree of customer focus.</p><p>Excellent command of English (spoken and written).</p><p>This is your opportunity to join a very dynamic organization where you can actively participate in shaping our future. If this sounds exciting, we are interested in hearing more about you!</p>

<p><br></p><p>Role Purpose</p><p>Zain Iraq is actively recruiting to hire Customer Service Representative - Babil, The jobs at this level are responsible for handling the day-to-day requests from customers and ensuring the resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. The jobs are also responsible for direct interaction with current and potential customers within Zain IQ outlets with regards to sales or information on products/services.</p><p>Responsibilities</p><ul><li>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets.</li><li>Implement Direct Sales policies and procedures.</li><li>Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements.</li><li>Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information.</li><li>Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities.</li><li>Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information.</li><li>Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction.</li><li>Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education</p><ul><li>Bachelor s degree in business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in related field</li></ul><p>Competencies</p><p>Behavioural</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Information Seeking</li><li>Relationship Building</li></ul><p>Technical</p><ul><li>Oral &amp;Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>IT User Support</li><li>Sales Management</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p>About Application Process</p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Highest Education Qualification</li></ul>

<p>Acino is a Swiss pharmaceutical company, leader in advanced drug delivery technologies. We have a clear focus on selected emerging markets in the Middle East, Africa, the CIS Region and Latin America, and operate in some of the most dynamic countries of the world. We value courage, commitment, trust and empathy and provide an environment that supports initiative and effort. We are proud to be action-oriented and open-minded, with a strong focus on quality and product availability, even in remote and hard to reach areas of the world. The positions are based in Iraq / Erbil and will report directly to First Line Managers. The roles will be responsible to achieve agreed sales, productivity and performance targets within a given territory. Build productive scientific-based HCP relationships taking responsibility for satisfaction and loyalty by meeting their healthcare needs. Your Responsibilities will be: To achieve agreed contact, coverage and frequency targets (Quantity &amp; Quality) through face to face meetings and detailing the assigned Doctors and Pharmacists and deliver agreed customer centric activities within operating budget. To meet or exceed sales targets (Sales Growth/Market Share Growth) within agreed budgets and timescales. To promote defined Acino products according to campaign briefs and policies and appropriate use of Brand visuals (Detail aid, Brand Reminder, Medical Reference), in face to face meeting and detailing the assigned doctors and pharmacists and in line with campaign brief and policies approved by FLM and Marketing team. Periodical visits to HCP's in hospitals, Polyclinics, and pharmacies to establish a strong scientific-based relationship and position Acino as the Company of choice for the HCPs. To ensure all doctors/HCP/KOL receive the right message, information, and clinical studies. To ensure outstanding personal and team knowledge, and understanding of Acino priority products, technical information, product knowledge, strategy, positioning, key messages and marketing program. Identity business opportunities within the respective area and evaluate learning's to develop business initiatives and tactics to realize the real potential. Understand and respond to competitive activities and initiate and recommend actions to counter-act these in order to help protect our market position. Participate in daily and/or weekly meetings to discuss the market situation, problems that were faced, and to appraise the activities versus the monthly KPIs. Monitor all competitor activities, medical conferences, and round tables and report it to management. Build strong relationships to targeted HCPs and mapping the Decision-Making networks. Strict professional handling of samples and maintaining the appropriate storage condition from receiving till handling to customer. Effective execution of AVA Local/International conferences and meetings with Health Care professionals in line with campaign brief and policies in line with the AVA plan.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in pharmacy and have ID Syndicate of Pharmacists 0-3 years of experience in sales preferred experience. Outstanding sales acumen and business aptitude. Excellent communication skills and influencing ability. High degree of customer focus. Excellent command of English (spoken and written).</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Purpose of the Job <br></span><p><span><span><span><span><span>To enhance customer satisfaction and loyalty by effectively managing customer interactions and relationships. This position involves serving as a primary point of contact for clients, addressing their inquiries, resolving issues, and providing tailored solutions to meet their needs. CMT Executive is responsible for gathering customers feedback, analyzing it to identify trends, and collaborating with internal teams to improve service delivery. Ultimately, this role aims to foster strong relationships with customers, ensuring their needs are met and promoting long-term business success.</span></span></span></span></span></p><br><br> <br>Job Description <br><ul> <li><span><span><span>Coordinate with sales and marketing teams to align customer strategies.</span></span></span></li> <li><span><span><span>Identify opportunities for upselling or cross-selling additional products and services.</span></span></span></li> <li><span><span><span>Conduct regular follow-ups with customers to ensure ongoing satisfaction.</span></span></span></li> <li><span><span><span>Participate in training programs to enhance product knowledge and customer service skills.</span></span></span></li> <li><span><span><span>Organize and facilitate customer events or meetings to strengthen relationships.</span></span></span></li> <li><span><span><span>Support the implementation of customer management initiatives and programs.</span></span></span></li> <li><span><span><span>Stay updated on industry trends and best practices in customer management.</span></span></span></li> <li><span><span><span>Serve as the primary point of contact for customer inquiries and support.</span></span></span></li> <li><span><span><span>Manage and resolve customer complaints and issues in a timely manner.</span></span></span></li> <li><span><span><span>Maintain accurate records of customer interactions and transactions.</span></span></span></li> <li><span><span><span>Gather customer feedback to assess satisfaction and identify areas for improvement.</span></span></span></li> <li><span><span><span>Collaborate with internal teams to develop solutions that meet customer needs.</span></span></span></li> <li><span><span><span>Analyze customer data to identify trends and make informed recommendations.</span></span></span></li> <li><span><span><span>Prepare and present reports on customer feedback and service performance.</span></span></span></li> <li><span><span><span>Develop and maintain strong relationships with key customers.</span></span></span></li> <li><span><span><span>Assist in the onboarding process for new clients to ensure a smooth transition.</span></span></span></li> <li><span><span><span>Educate customers about products and services to enhance their experience.</span></span></span></li> <li><span><span><span>Monitor service delivery and ensure adherence to company standards.</span></span></span></li> <li><span><span><span>Assist in developing customer management policies and procedures.</span></span></span></li> <li><span><span><span>Provide insights to management for strategic decision-making based on customer feedback.</span></span></span></li> <li><span><span><span>Foster a customer-centric culture within the organization.</span></span></span></li> </ul> <br>Job Requirements - Experience and Education <br><ul> <li><span><span><span>Bachelor’s degree in business administration, marketing, communications, or a related field.</span></span></span></li> <li><span><span><span>1-3 years of experience in customer service, customer management, or a similar role.</span></span></span></li> <li><span><span><span>Proven track record of managing customer relationships effectively.</span></span></span></li> <li><span><span><span>Familiarity with CRM software and customer management tools.</span></span></span></li> <li><span><span><span>Strong understanding of customer service principles and best practices.</span></span></span></li> <li><span><span><span>Excellent verbal and written communication skills.</span></span></span></li> <li><span><span><span>Ability to analyze customer data and derive actionable insights.</span></span></span></li> <li><span><span><span>Experience in resolving conflicts and managing difficult customer interactions.</span></span></span></li> <li><span><span><span>Proficiency in Microsoft Office Suite and data analysis tools.</span></span></span></li> </ul> <br>Leadership Behaviors <br>Building Outstanding Teams<br>Collaborate &amp; break silos<br>Execution &amp; Accountability<br>External focus<br>Growth mindset<br>Inclusion<br>Innovation<br>Setting a clear direction<br>Simplification<br>Skills <br>Adaptability<br>Analytical Skills<br>Attention To Details<br>Communication Skills<br>Conflict Resolution<br>Customer Centric<br>Customer Relationship Management<br>Data Analytics<br>Language Proficiency<br>Problem Solving<br>Team Collaboration<br>Technical Proficiency<br>Time Management<br> </div>

<p>A cino pharmaceutical company is part of Arcera, which is a global life sciences company. Our purpose is to enable longer and healthier lives while creating sustainable growth. We develop, manufacture, and commercialize a broad range of high-quality, innovative, and proven medicines in key international markets. With an operational footprint spanning over 90 countries across four continents and manufacturing sites in eight countries, we offer more than 2,000 medicines across various therapeutic areas worldwide. The positions are based in Iraq / Najaf Region and will report directly to First Line Managers. The roles will be responsible to achieve agreed sales, productivity and performance targets within a given territory. Build productive scientific-based HCP relationships taking responsibility for satisfaction and loyalty by meeting their healthcare needs</p><p>Your Responsibilities will be:</p><ul><li>To achieve agreed contact, coverage and frequency targets (Quantity &amp; Quality) through face-to-face meetings and detailing the assigned Doctors and Pharmacists and deliver agreed customer centric activities within operating budget.</li><li>To meet or exceed sales targets (Sales Growth/Market Share Growth) within agreed budgets and timescales.</li><li>Promoting brands to pharmacists by providing product information and medical updates.</li><li>Merchandising Acino brands by ensuring that the shelves of a pharmacy are stocked and setting up displays and promotional signs.</li><li>Selling Acino brands by closing deals effectively and following up on the loyalty program implementation.</li><li>Collaborate with pharmacists to achieve common benefits and satisfy the need.</li><li>Sponsor big local meetings conducted by Key Opinion Leaders in the market as well as organize healthcare professionals in important local and international meetings organized by Acino.</li><li>Make regular visits to KOLs to deliver the marketing strategy and the product core message.</li><li>Conduct regular Audio-Visual meetings; business dinners and/or promotional mini meetings on monthly bases &amp; Attend and Help with the logistics of major conferences and marketing activities.</li><li>Build and maintain positive and professional relationships with key customers including those who have significant influence in the purchasing decisions within major hospitals/institutions for the assigned products.</li><li>Monitor new developments and changes in the marketplace and to anticipate positive as well as negative impact to adapt the business strategy accordingly.</li><li>Analyze the competitive environment in the assigned area and provide feedback to direct management (i.e., Key account feedback).</li><li>Build and maintain positive and professional relationships with the Drug stores to achieve the sales targets.</li><li>Build strong and reliable image of Acino in the market.</li><li>Forwards all of received Product Quality Complaints, Adverse Events and Medical Information Requests to the relevant person in Quality Assurance/Pharmacovigilance/ Medical Affairs</li><li>Effective execution of AVA Local/International conferences and meetings with Health Care professionals in line with campaign brief and policies in line with the AVA plan.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in pharmacy and have ID Syndicate of Pharmacists 2-4 years experience in Pharma Market at variable positions. Outstanding sales acumen and business aptitude. Excellent communication skills and influencing ability. High degree of customer focus. Excellent command of English (spoken and written). This is your opportunity to join a very dynamic organization where you can actively participate in shaping our future. If this sounds exciting, we are interested in hearing more about you!</p>

<p>Acino pharmaceutical company is part of Arcera, which is a global life sciences company. Our purpose is to enable longer and healthier lives while creating sustainable growth. We develop, manufacture, and commercialize a broad range of high-quality, innovative, and proven medicines in key international markets. With an operational footprint spanning over 90 countries across four continents and manufacturing sites in eight countries, we offer more than 2,000 medicines across various therapeutic areas worldwide.</p><p>The position (Full Time /Medical Representatives, Iraq / Kirkuk) are based in Iraq /Kirkuk and will report directly to First Line Managers.</p><p>The roles will be responsible to achieve agreed sales, productivity and performance targets within a given territory. Build productive scientific-based HCP relationships taking responsibility for satisfaction and loyalty by meeting their healthcare needs.</p><p><b>Your Responsibilities will be:</b></p><ul><li>To achieve agreed contact, coverage and frequency targets (Quantity &amp; Quality) through face to face meetings and detailing the assigned Doctors and Pharmacists and deliver agreed customer centric activities within operating budget.</li><li>To meet or exceed sales targets (Sales Growth/Market Share Growth) within agreed budgets and timescales.</li><li>To promote defined Acino products according to campaign briefs and policies and appropriate use of Brand visuals (Detail aid, Brand Reminder, Medical Reference), in face to face meeting and detailing the assigned doctors and pharmacists and in line with campaign brief and policies approved by FLM and Marketing team.</li><li>Periodical visits to HCP's in hospitals, Polyclinics, and pharmacies to establish a strong scientific-based relationship and position Acino as the Company of choice for the HCPs.</li><li>To ensure all doctors/HCP/KOL receive the right message, information, and clinical studies.</li><li>To ensure outstanding personal and team knowledge, and understanding of Acino priority products, technical information, product knowledge, strategy, positioning, key messages and marketing program.</li><li>Identity business opportunities within the respective area and evaluate learning's to develop business initiatives and tactics to realize the real potential.</li><li>Understand and respond to competitive activities and initiate and recommend actions to counter-act these in order to help protect our market position.</li><li>Participate in daily and/or weekly meetings to discuss the market situation, problems that were faced, and to appraise the activities versus the monthly KPIs.</li><li>Monitor all competitor activities, medical conferences, and round tables and report it to management.</li><li>Build strong relationships to targeted HCPs and mapping the Decision-Making networks.</li><li>Strict professional handling of samples and maintaining the appropriate storage condition from receiving till handling to customer.</li><li>Effective execution of AVA Local/International conferences and meetings with Health Care professionals in line with campaign brief and policies in line with the AVA plan.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in pharmacy and have ID Syndicate of Pharmacists 0-3 years of experience in sales preferred experience. Outstanding sales acumen and business aptitude. Excellent communication skills and influencing ability. High degree of customer focus. Excellent command of English (spoken and written).</p><p>This is your opportunity to join a very dynamic organization where you can actively participate in shaping our future. If this sounds exciting, we are interested in hearing more about you!</p>

<p>Understand Direct Sales Strategy and plans and participate in the achievement of objectives and targets. • Implement Direct Sales policies and procedures. • Handle e-mails and follow-up with customers concerning different requests/complaints ensuring fulfilment of their needs and requirements. • Coordinate with billing and collection control to re-activate accounts/update account status to always ensure up-to-date customer information. • Coordinate with retention and complaints under CRM to resolve customer complaints about customer satisfaction and improvements opportunities. • Monitor re-activation of accounts/update account status with billing and collection control to always ensure up-to-date customer information. • Solve offers and new products and other issues and pitfalls to ensure timely resolution and customer satisfaction. • Submit daily reports to direct report mentioning interventions and activities conducted and keep records of feedbacks/customer transactions and interactions as needed to track achievements and get recommendations.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in a business administration-related field or equivalent Experience • Up to 2 years of experience in related field Competencies Behavioural • Serving our Customers • Achievement Driven • Information Seeking • Relationship Building Technical • Oral Communication • Written Communication • Managing Information • Technology Application • IT User Support • Sales Management DEI Competency • Courage to Engage • Addressing Bias • Allyship</p>

<p>� WE ARE HIRING: Product Manager – Accessories ��� We are looking for a strategic and detail-oriented Product Manager to drive growth for our Accessories portfolio in Iraq! If you have a strong background in category management, a deep understanding of ecosystem selling and attach strategies, and a track record of driving multi-channel growth, this opportunity is for you. � Location: Baghdad, Iraq � Role Type: Full-Time / Product & Category Management ✨ What You’ll Do Go-To-Market & Attach Growth: Develop and execute sales strategies to drive attach rates, bundling programs, and sustained growth across retail, enterprise, SME, and telecom channels. Category & Inventory Management: Manage a complex SKU portfolio while optimizing inventory, efficiency, and overall profitability. Partner Alignment: Act as the strategic liaison between vendors, sales teams, and partners to align commercial priorities and expand ecosystem footprint. Commercial Leadership: Utilize data-driven insights and a strong P&L mindset to outperform market competition and deliver financial targets. </p><p><strong>Desired Candidate Profile</strong></p><p>� Who We’re Looking For Experience: 10–12 years of overall experience, with 8–10 years dedicated to sales or category management within tech/consumer electronics. Domain Knowledge: Strong understanding of premium device ecosystems and accessories portfolios (product certifications preferred). Education: Graduate, Engineer, or Postgraduate degree. Core Skills: Portfolio/SKU management, cross-functional stakeholder alignment, negotiation, and strong analytical decision-making capabilities. </p>

<br>Role Purpose<br>Zain Iraq is Actively recruiting to hire Account Senior Executive - Najaf, this roles at this level are responsible for continuously supporting and guiding Door-to-Door (D2D) sales teams on key operational and performance matters, including rejected contracts, SIM irregularities, voucher inaccuracies, activated SIMs, and documentation discrepancies. The position also ensures the development of strong working relationships with D2D teams by delivering exceptional support and addressing their needs and inquiries effectively.<br>Responsibilities<br><br>Understand the Door-to-Door Sales strategy and participate in the achievement of sales objectives and operational targets.<br><br>Implement Door-to-Door Sales policies and procedures to ensure compliance with organizational standards and the delivery of high-quality services.<br><br>Conduct regular field visits with D2D teams to gather market intelligence regarding competitor activities and to share information about newly launched Zain IQ offers and providing the necessary training and support for the success of the team's work.<br><br>Monitor and report customer feedback collected during field activities and ensure proper logging and follow-up on any complaints or service issues.<br><br>Perform regular field audits to verify that Zain IQ products are presented in line with merchandising guidelines and identify any performance gaps for correction through coaching and training sessions with D2D team members.<br><br>Ensure strong engagement of D2D team members with Zain IQ products and services and maintain their full awareness of consumer benefits and plan details.<br><br>Facilitate coordination between D2D teams, the Documentation &amp; Information Department, and the Legal Department to resolve ownership issues for unregistered lines.<br><br>Track daily SIM activation performance for each D2D team and provide regular updates regarding their activation status.<br><br>Prepare and share daily reports on rejected contracts per D2D team and communicate the reasons for rejection.<br><br>Inform D2D teams daily about documentation discrepancies to ensure timely adjustments and resolution of issues.<br><br>Alert D2D teams to SIM card irregularities and voucher-related errors to avoid delays or rejections.<br><br>Respond promptly to D2D team inquiries and escalate their concerns to management when necessary.<br><br>Regularly inform D2D teams of their status regarding the total number of active SIMs and rejected contracts to maintain visibility and accountability.<br><br>Maintaining the Headcount of promoters in the team while continuously compensating for shortages and following up on their hiring and resignation procedures with the relevant departments.<br>Education, Experience, and Competencies<br>Education<br><br>Bachelor s degree in a business administration-related field or equivalent<br>Experience<br><br>A minimum of 2 years of relevant experience with at least 1 year in a similar role<br>Competencies<br>Behavioral<br><br>Serving our customers<br><br>Achievement Driven<br><br>Team Work<br><br>Information Seeking<br><br>Problem Solving and Creativity<br><br>Relationship Building<br><br>

<p>Sell cross-entity packages (conferences + cinema + dining) to corporate and social clients Secure MICE, wedding, and corporate accounts across Basra's key sectors Partner with marketing to drive campaigns and lead generation Sell B2B F&amp;B buyouts and private cinema rentals</p><p><strong>Desired Candidate Profile</strong></p><h4>What You Bring:</h4><ul><li>4 6 years sales experience in hospitality, leisure, or entertainment</li><li>Proven track record selling rooms/events AND F&amp;B/entertainment</li><li>Strong corporate network in Basra</li><li>Familiarity with Opera, Sales &amp; Catering, POS systems</li><li>Fluent in Arabic &amp; English (mandatory)</li><li>Comfortable with multi-entity revenue targets</li></ul>