Branch Supervisor Jobs in Iraq

<p><h4>Duties</h4> <p><strong>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</strong></p> <p><strong>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</strong></p> <p><strong>Provide oversight of all material handling and heavy equipment support operations.</strong></p> <p><strong>Primary responsibilities will be the safety and professional operations of a daily multi-national workforce and ensuring that all work requests are completed.</strong></p> <p><strong>Schedule daily work assignments of personnel.</strong></p> <p><strong>Review work orders and support requests to determine safety requirements, permitting, and equipment needs.</strong></p> <p><strong>Manage all work order activity to ensure that all work is properly documented and submitted for recording.</strong></p> <p><strong>Provide reports and data - both required and ad hoc.</strong></p> <p><strong>Ensure adequate supplies and materials are ordered for department.</strong></p> <p><strong>Ensure personnel are properly trained in equipment operation.</strong></p> <p><strong>Monitor and evaluate performance of personnel.</strong></p> <p><strong>Perform additional duties and projects as assigned.</strong></p> <h4>Required</h4> <p><strong>Minimum acceptable experience level:</strong> Two (2) years’ experience with horizontal earthwork and material handling equipment including forklifts, cranes, loaders, bulldozers, skid steers, and semi-tractor trucks.</p> <p><strong>Knowledge, skills, and abilities:</strong></p> <ul> <li>Good time management skills and able to multi-task using various types of cranes and rigging gear.</li> <li>Knowledge of proper loading techniques and forklift weight capacities.</li> <li>Ability to lift up to 30 pounds, bend, stoop, and climb in and around construction type equipment and work in adverse climatic conditions.</li> <li>Ability to coordinate and complete basic Transportation Movement Request (TMR).</li> <li>Prior experience in working with a multi-national workforce.</li> <li>Ability to extract information to produce reports.</li> <li>Ability to communicate with a wide variety of colleagues and customers.</li> <li>Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.</li> <li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li> <li>Cross-cultural sensitivity with an international perspective.</li> <li>Excellent organizational and time management skills.</li> <li>Computer skills, specifically in Microsoft Word and Excel.</li> <li>Ability to become an active and functioning member of a team.</li> <li>Ability to be innovative and be an agent for change.</li> <li>Expert communication skills to facilitate and disseminate information.</li> </ul> <p><strong>Education:</strong> A high school diploma or GED.</p> <p><strong>Passport, licenses and certifications:</strong> As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers’ license from home of record.</p> <p><strong>Security vetting:</strong> Already possess a US Government issued security clearance or Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification or US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</p> <p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p> <p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p> <h4>Desired</h4> <ul> <li>Relevant overseas contract experience.</li> <li>Previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> </ul> <h4>Other Responsibilities</h4> <p><strong>Safety</strong> - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p> <p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his or her Quality Management and Customer Satisfaction responsibilities.</p> <p><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p> <h4>Working and Living Conditions</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Position Summary The Branch Manager will be responsible for overseeing all branch operations, ensuring efficiency, compliance, and profitability.<br> This role requires a seasoned professional with proven managerial experience in operations, warehouse management, financial control, and team leadership.<br> The Branch Manager will play a critical role in driving operational excellence, implementing performance systems, and ensuring smooth day-to-day business activities.<br> Key Responsibilities Lead and manage branch operations to achieve business objectives.<br> Oversee warehouse and inventory management, ensuring accuracy and efficiency.<br> Develop, implement, and monitor operational procedures, KPIs, and performance systems.<br> Drive process improvements to enhance productivity and reduce operational costs.<br> Manage budgets, financial controls, and ensure compliance with company policies.<br> Provide leadership, coaching, and performance management for branch staff.<br> Coordinate cross-functional teams to ensure seamless operations.<br> Ensure customer satisfaction through effective service delivery and operational excellence.<br> Qualifications Proven experience in Operations Management at a managerial level.<br> Strong background in Warehouse and Inventory Management.<br> Demonstrated Leadership and People Management skills.<br> Solid expertise in Financial Management and Budget Control.<br> Hands-on managerial experience with direct responsibility for teams and business performance.<br> Strong decision-making, problem-solving, and organizational abilities.<br> Experience in developing and implementing KPIs and monitoring systems.<br> Ability to manage cross-functional teams and deliver results under pressure.<br> Language proficiency in Arabic and Kurdish (spoken and written).<br></span> </div>

<p><h4>Essential responsibilities:</h4> <p>Aerostat operators/user-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</p> <p>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted intelligence, surveillance, and reconnaissance (ISR) platform, its mobile mooring platform (MMP), sensor payload(s), communications and navigation systems as well as associated support equipment (boom lift, forklift, all terrain vehicles (ATVs), and electrical power generators).</p> <p>Candidate will perform user-level maintenance functions including performing hands-on preventative maintenance checks and services (PMCS), troubleshooting, removing and replacing line replaceable units (LRUs), and removing and replacing payloads.</p> <p>Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p> <h4>Minimum requirements:</h4> <ul> <li>High school diploma or equivalent is required.</li> <li>Two-year associate’s degree in a technical field from an accredited college can substitute for work experience.</li> <li>Must have an active secret US government clearance or the ability to obtain a secret clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must have a valid U.S. passport with a minimum of one year remaining.</li> <li>Must have valid US driver’s license.</li> <li>Knowledge of and experience in the operations of hardware systems and components.</li> <li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li> <li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li> <li>At least one (1) year previous aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li> </ul> <p><strong>1) Electrical maintenance mechanic</strong></p> <ul> <li>Possess at least two (2) years aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li> <li>Two years of hands-on experience in performing operations and maintenance tasks either on an aerostat system or a related industry/military equivalent is required.</li> <li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li> <li>Ability to read electronic schematics.</li> <li>O&M of electro-mechanical equipment to include one or more of the following: <ul> <li>Hydraulic/servo valves</li> <li>Hydraulic actuators, control systems</li> <li>Test and diagnostic equipment</li> </ul> </li> </ul> <p><strong>2) Networking, IT & information systems</strong></p> <ul> <li>Two years’ experience is required.</li> <li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered.</li> <li>CCIE certification with fiber optic certification is preferred.</li> </ul> <p><strong>3) Mechanical maintenance</strong></p> <ul> <li>Mechanical maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such as National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li> <li>Two years of hands-on experience on an aerostat system or a related industry/military equivalent is required.</li> <li>O&M of mechanical equipment to include one or more of the following: hydraulic systems, winch systems, tether/cable handling systems, industrial generator sets, power switch gear, HVAC, cranes aerial lift, forklift, industrial generator sets.</li> </ul> <h4>Physical requirements:</h4> <ul> <li>Requires the ability to regularly lift up to 50 lbs.</li> <li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li> <li>Requires the flexibility to bend/stoop, squat repetitive during shift.</li> <li>Requires the ability to regularly kneel repetitive for shift.</li> <li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li> <li>Requires the ability to stretch/reach on a repetitive basis for shift.</li> <li>Requires the ability to walk extensively throughout the plant during shift.</li> <li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li> </ul> <h4>Medical requirements:</h4> <p>Successfully complete and pass the medical and dental examinations as required by the employer and customer for deployment to Iraq.</p> <p>Must maintain physical and dental requirements for the duration of the deployment.</p> <h4>Working and living conditions:</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p></p><p></p>

<p><h4>Essential responsibilities:</h4> <p>Aerostat operators/user-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</p> <p>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted intelligence, surveillance, and reconnaissance (ISR) platform, its mobile mooring platform (MMP), sensor payload(s), communications and navigation systems as well as associated support equipment (boom lift, forklift, all terrain vehicles (ATVs), and electrical power generators).</p> <p>Candidate will perform user-level maintenance functions including performing hands-on preventative maintenance checks and services (PMCS), troubleshooting, removing and replacing line replaceable units (LRUs), and removing and replacing payloads.</p> <p>Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p> <h4>Minimum requirements:</h4> <ul> <li>High school diploma or equivalent is required.</li> <li>Two-year associate’s degree in a technical field from an accredited college can substitute for work experience.</li> <li>Must have an active secret US government clearance or the ability to obtain a secret clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must have a valid U.S. passport with a minimum of one year remaining.</li> <li>Must have valid US driver’s license.</li> <li>Knowledge of and experience in the operations of hardware systems and components.</li> <li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li> <li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li> <li>At least one (1) year previous aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li> </ul> <p><strong>1) Electrical maintenance mechanic</strong></p> <ul> <li>Possess at least two (2) years aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li> <li>Two years of hands-on experience in performing operations and maintenance tasks either on an aerostat system or a related industry/military equivalent is required.</li> <li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li> <li>Ability to read electronic schematics.</li> <li>O&M of electro-mechanical equipment to include one or more of the following: <ul> <li>Hydraulic/servo valves</li> <li>Hydraulic actuators, control systems</li> <li>Test and diagnostic equipment</li> </ul> </li> </ul> <p><strong>2) Networking, IT & information systems</strong></p> <ul> <li>Two years’ experience is required.</li> <li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered.</li> <li>CCIE certification with fiber optic certification is preferred.</li> </ul> <p><strong>3) Mechanical maintenance</strong></p> <ul> <li>Mechanical maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such as National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li> <li>Two years of hands-on experience on an aerostat system or a related industry/military equivalent is required.</li> <li>O&M of mechanical equipment to include one or more of the following: hydraulic systems, winch systems, tether/cable handling systems, industrial generator sets, power switch gear, HVAC, cranes aerial lift, forklift, industrial generator sets.</li> </ul> <h4>Physical requirements:</h4> <ul> <li>Requires the ability to regularly lift up to 50 lbs.</li> <li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li> <li>Requires the flexibility to bend/stoop, squat repetitive during shift.</li> <li>Requires the ability to regularly kneel repetitive for shift.</li> <li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li> <li>Requires the ability to stretch/reach on a repetitive basis for shift.</li> <li>Requires the ability to walk extensively throughout the plant during shift.</li> <li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li> </ul> <h4>Medical requirements:</h4> <p>Successfully complete and pass the medical and dental examinations as required by the employer and customer for deployment to Iraq.</p> <p>Must maintain physical and dental requirements for the duration of the deployment.</p> <h4>Working and living conditions:</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Purpose The Branch Operations Supervisor is responsible for supervising and coordinating the daily operational activities of the branch, including receiving and distributing shipments, assigning and following up with delivery representatives, completing daily financial settlements, handling returned shipments, and coordinating with the main center.<br> The role ensures that branch operations are organized, shipments and cash collections are properly controlled, and daily operational records are accurate and complete.<br> The position requires a hands-on individual with experience or exposure to warehouse, logistics, delivery, or distribution operations.<br> Key Responsibilities - Receive incoming shipments and mail at the branch on a daily basis and ensure they are properly recorded and handled.<br> - Sort and distribute shipments to delivery representatives according to assigned delivery areas.<br> - Assign and organize delivery zones and routes among delivery representatives based on daily operational requirements.<br> - Supervise and follow up on the daily activities of delivery representatives.<br> - Monitor pending, delayed, returned, or undelivered shipments and follow up on their status.<br> - Conduct daily financial settlements with delivery representatives and verify collected amounts against delivery records.<br> - Arrange and send collected funds and financial settlements to the main center in accordance with company procedures.<br> - Receive returned and reverse shipments at the branch and coordinate their daily transfer to the main center.<br> - Handle financial settlements with the company's merchants/customers when required and ensure that the relevant records are accurate.<br> - Maintain proper organization of shipments within the branch and support warehouse control activities.<br> - Ensure shipments are stored, handled, and transferred correctly to minimize loss, damage, or operational errors.<br> - Maintain accurate daily records related to incoming shipments, outgoing shipments, returns, deliveries, and financial settlements.<br> - Coordinate with the main center regarding shipment status, returns, operational issues, and other branch requirements.<br> - Report delivery issues, discrepancies, missing shipments, cash differences, or other operational problems to the Operations Manager.<br> - Ensure delivery representatives and branch staff follow company procedures and operational requirements.<br> - Support the overall organization, cleanliness, and security of the branch and warehouse area.<br> - Perform other operational duties assigned by management as required.<br> - High school diploma, diploma, or bachelor's degree in a relevant field.<br> - Previous experience in a warehouse, logistics, delivery, distribution, or similar operational environment is preferred.<br> - Basic understanding of warehouse operations and shipment handling processes.<br> - Ability to supervise, coordinate, and follow up with delivery representatives and operational staff.<br> - Good organizational and time-management skills.<br> - Basic computer skills, including Microsoft Excel and general data entry.<br> - Ability to handle cash settlements and maintain accurate financial and operational records.<br> - Good communication and problem-solving skills.<br> - Ability to work under pressure and manage multiple daily operational tasks.<br> - Ability to identify and report operational discrepancies and issues.<br> - Responsible, organized, trustworthy, and attentive to detail.<br> Preferred Candidate Profile The ideal candidate has practical experience or exposure to warehouse, logistics, delivery, or distribution operations and is ready to take on supervisory responsibility for the daily activities of a branch.<br> Extensive management experience is not required.<br> Candidates who have previously worked as a Warehouse Officer, Warehouse Assistant, Logistics Officer, Dispatcher, Delivery Coordinator, Operations Officer, or similar operational role may be suitable if they demonstrate strong organizational skills, reliability, and the ability to supervise day-to-day branch activities effectively.<br></span> </div>

<p>Reports to the Nominated Project Maintenance Supervisor. As directed, leads or carries out maintenance of field instrumentation such as field measuring &amp; indicating devices transmitters, control valves, emergency shutdown valves, motor operated valves, flame sensors and vibration probes loading arm instruments, gas &amp; steam turbine, compressor and burner management instrumentations system to retain them in functional and good operating order for reliable performance with minimum or no supervision. Ensures compliance with PPM requirements and prepares records of validation/calibration data and details of maintenance activities carried out. Guide instrument technicians for effective execution of jobs in time and achieving appropriate standard of work. Communicates with supervisor, maintenance technicians, and operations and provides feedback on job progress. Evaluates and reports on maintenance needs and priorities in his area of responsibility. Reviews work notifications, manages work orders and provides details of maintenance activities. Leads diagnosis and repair of faults &amp; breakdowns and reports operational and functional problems to supervisor and carries out remedial action under supervisor s direction. Participates in acceptance tests of new and upgrade systems, identifies deficiencies and provides punch list. Compiles and submits reports on incidents and failure investigations as and when required. Conduct toolbox meeting with other technicians and insist on strict adherence to Project safety rules. Ensures safety of personnel and equipment through compliance with company s Environmental Health and Safety policies, procedures and standards. Job Specific Requirements: Well versed in techniques and devices used for measurement of different process variables such as flow, temperature, pressure, density and level. Good knowledge and troubleshooting of pneumatic, hydraulic, electronic and digital instrumentation systems. Good knowledge in vibration measurement, burner management, gas turbine control &amp; compressor anti-surge control instrumentation. Should be able to understand Piping &amp; Instrumentation Diagrams, Process Flow Diagrams, Loop Drawings and Cause &amp; Effect, Function Block &amp; Ladder Logic Diagrams. Installation, calibration, testing and commissioning of instrumentation in a diversified oil &amp; gas processing, LNG or petrochemical plant. Good knowledge of gas turbine Speedtronic Mark V&amp; VI control, Bentley Nevada Vibration, compressor anti-surge control (CCC). Triconex &amp; standalone PLC, Distributed Control and Emergency Shutdown Systems would be advantageous. Familiar with a permit to work system and LOTO and temporary defeat system procedures.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum Higher Secondary School Education plus a three to five year technical diploma or certificate in Instrumentation or Electronics from a recognized institution.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Conduct Analysis and Investigation: Diligently manage and investigate alerts within the Eastnets SYSTEM to identify potential instances of money laundering or terrorist financing activities.<br> Customer Interaction and Decision-making: Engage with customers to conduct thorough investigations and deliver initial decisions on cases promptly.<br> Meeting Daily Targets: Consistently achieve daily targets set by the direct supervisor while ensuring the accuracy of analyses conducted.<br> Compliance and Documentation: Ensure meticulous adherence to unit procedures by accurately archiving all investigations.<br> Monitoring System Assessment: Continuously assess the AML transaction monitoring system to minimize false positives, and promptly escalate abnormal findings to the direct supervisor.<br> Adherence to Additional Tasks: Perform any other duties related to the unit as assigned by the direct supervisor.<br> Bachelor's degree in Business Administration, Finance, Law, IT, or a related field.<br> Industry Experience &amp; Skills: Minimum 1-2 years of experience in the fintech, digital payments, or telecom sector (Internal experience within ZainCash operations or customer care is highly preferred).<br> Basic understanding of AML/CFT regulations, KYC, and screening concepts.<br> High attention to detail with the ability to accurately analyze data under high-pressure and tight deadlines.<br> Good command of English and proficiency in MS Office (especially Excel)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Tailor you are responsible for daily tailoring duties as instructed by Superiors while adhering to hotel policies and procedures and your role will include key responsibilities such as:<br><br>• Measure, make or alter uniforms for new employees<br>• Take care of basic alterations requested by guests<br>• Inform the linen room supervisor for replenishing sewing supplies<br>• Repair and maintain uniforms for all hotel employees<br>• Keep a detailed record of the daily work<br>• Convert discarded linen into usable items for re-circulation<br>• Organize and take inventory of all fabric materials<br>• Keep the tailoring area clean and tidy<br>• Assume duties and tasks assigned by Superiors</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Responsibilities:</p><p>Conduct Analysis and Investigation: Diligently manage and investigate alerts within the Eastnets SYSTEM to identify potential instances of money laundering or terrorist financing activities.</p><p>Customer Interaction and Decision-making: Engage with customers to conduct thorough investigations and deliver initial decisions on cases promptly.</p><p>Meeting Daily Targets: Consistently achieve daily targets set by the direct supervisor while ensuring the accuracy of analyses conducted.</p><p>Compliance and Documentation: Ensure meticulous adherence to unit procedures by accurately archiving all investigations.</p><p>Monitoring System Assessment: Continuously assess the AML transaction monitoring system to minimize false positives, and promptly escalate abnormal findings to the direct supervisor.</p><p>Adherence to Additional Tasks: Perform any other duties related to the unit as assigned by the direct supervisor.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Finance, Law, IT, or a related field.</p><p>Industry Experience &amp; Skills:</p><p>Minimum 1-2 years of experience in the fintech, digital payments, or telecom sector (Internal experience within ZainCash operations or customer care is highly preferred).</p><p>Basic understanding of AML/CFT regulations, KYC, and screening concepts.</p><p>High attention to detail with the ability to accurately analyze data under high-pressure and tight deadlines.</p><p>Good command of English and proficiency in MS Office (especially Excel)</p><p></p></section>

<p>To manage and oversee all branch banking, business development, operational, and customer service activities, covering Corporate, Retail, and Foreign Remittance services, while ensuring business growth, operational efficiency, regulatory compliance, and high-quality customer service. Key Responsibilities Manage the day-to-day operations of the branch and ensure efficient delivery of banking services. Develop and execute branch business plans to achieve financial, sales, and growth targets. Grow the branch s Corporate and Retail customer base and strengthen relationships with key clients. Oversee corporate and retail banking products, accounts, deposits, financing, and other banking services. Supervise inbound and outbound foreign remittance activities and ensure accurate and timely processing. Ensure compliance with applicable banking regulations, internal policies, KYC, AML/CFT, sanctions, and regulatory requirements. Monitor branch performance, profitability, revenue, expenses, and key performance indicators. Ensure effective implementation of internal controls and appropriate management of operational and financial risks. Lead, supervise, and develop branch staff and ensure effective allocation of responsibilities. Monitor employee performance and promote a strong culture of customer service, compliance, and accountability. Handle and resolve complex customer issues and complaints and maintain high customer satisfaction. Maintain strong relationships with corporate and retail customers and identify opportunities for cross-selling and business development. Review and approve transactions within the delegated authority and ensure adherence to the bank s approval limits. Monitor audit and regulatory findings and ensure timely implementation of corrective actions. Prepare and submit regular branch performance and operational reports to senior management. Represent the bank and the branch in dealings with customers and relevant external parties within delegated authority.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Business Administration, Finance, Accounting, Economics, Banking, or a related field. Minimum 8 years of banking experience , preferably including branch management experience. Strong experience in Corporate Banking, Retail Banking, and Foreign Remittances. Good knowledge of banking regulations, AML/CFT, KYC, compliance, and operational risk. Strong leadership, business development, customer relationship, and decision-making skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:<br><br>• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately<br>• Clean rooms and bathrooms, performing any combination of the following duties<br>• Keep fire exits and stair ways clear of any obstruction<br>• Check and report any maintenance work required immediately<br>• Pick up any litter from corridors and pathways<br>• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets<br>• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal<br>• Replenish bathroom supplies and room supplies<br>• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary<br>• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times<br>• Remove Room Service tray and trolley from guestroom and corridors<br>• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>Key resposibility:&nbsp;</strong></p><br> <p>•Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner.</p><br> <p>•Follows the day-to-day operations related to own job in the Sales function to ensure continuity of work.</p><br> <p>•Visits doctors in private clinics or hospitals on a&nbsp; daily basis to promote particular products, disseminate product information and convey company messages to achieve monthly sales target.&nbsp;</p><br> <p>•Collates accurate and prompt basic sales information and enters them on the CRM system on a daily basis to be revised by the Field Sales Supervisor.</p><br> <p>•Coordinates and communicates with sales representatives and direct manager on a daily basis to achieve sales targets.</p><br> <p>•Acquires the necessary knowledge of all of the company’s products and/or services in order to help increase sales.</p><br> <p>•Complies with all relevant safety, quality, health and environmental procedures and code of conduct to ensure a healthy and safe work environment.</p><br> <p><strong>Qualifications &amp; experience:</strong></p><br> <ul> <li>Holding bachelor degree in Pharmacy department.&nbsp;</li> <li> <p>0-3 years of related experience.</p><br> </li> <li> <p>Area of work: Najaf</p><br> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire </span><span>Government Relations Coordinator, the jobs at this level are responsible for providing technical and administrative support during the execution of all activities related to government relations and management of regulatory operations. Positions in this family will also contribute to reporting governmental relations status in regions and regulator complaint management and handling.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Understand Government and Regulatory Relations strategy and plans, and participate in the achievement of objectives and targets</span></p><br></li><li><p><span>Implement Government and Regulatory Relations policies and procedures to ensure that regulatory compliance is maintained or enhanced</span></p><br></li><li><p><span>Maintain information libraries where needed, identify new sources of information, and respond to ad hoc requests for data, information, or analysis</span></p><br></li><li><p><span>Research government regulations and statutory requirements and report changes/amendments to H.Q for action to contribute to keeping an updated file</span></p><br></li><li><p><span>Identify any new governmental procedures in the area of operations and communicate with the supervisor to support proper decision-making&nbsp;</span></p><br></li><li><p><span>Update the supervisor on the regional political environment status and directions to help decision-making</span></p><br></li><li><p><span>Work on processes relating to Governmental issues concerning Zain IQ operational requirements, including the issuance of visas, work permits, licenses, airport relations, green zone entry permits, regulatory permits, etc, reports delays that will influence the business negatively</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <ul><li><p><span>Bachelor’s degree in a business administration-related field or equivalent</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>Up to 2 years of experience in related field</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioural</span></p><br><ul><li><p><span>Serving our Customers </span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral Communication</span></p><br></li><li><p><span>Written Communication</span></p><br></li><li><p><span>Managing Information&nbsp;</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support </span></p><br></li><li><p><span>Sales Management</span></p><br></li></ul><p><span>DEI&nbsp; Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:<br><br>• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately<br>• Clean rooms and bathrooms, performing any combination of the following duties<br>• Keep fire exits and stair ways clear of any obstruction<br>• Check and report any maintenance work required immediately<br>• Pick up any litter from corridors and pathways<br>• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets<br>• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal<br>• Replenish bathroom supplies and room supplies<br>• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary<br>• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times<br>• Remove Room Service tray and trolley from guestroom and corridors<br>• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services</p> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>ZAIN2403 - Government Relations Coordinator • Operation Zain Iraq • Division Facilities &amp; Administration • Location Iraq - Karbelaa • Closing Date 20-Jul-2026</p><p>Role Purpose Zain Iraq is actively recruiting to hire Government Relations Coordinator, the jobs at this level are responsible for providing technical and administrative support during the execution of all activities related to government relations and management of regulatory operations. Positions in this family will also contribute to reporting governmental relations status in regions and regulator complaint management and handling.</p><p>Responsibilities • Understand Government and Regulatory Relations strategy and plans, and participate in the achievement of objectives and targets • Implement Government and Regulatory Relations policies and procedures to ensure that regulatory compliance is maintained or enhanced • Maintain information libraries where needed, identify new sources of information, and respond to ad hoc requests for data, information, or analysis • Research government regulations and statutory requirements and report changes/amendments to H.Q for action to contribute to keeping an updated file • Identify any new governmental procedures in the area of operations and communicate with the supervisor to support proper decision-making • Update the supervisor on the regional political environment status and directions to help decision-making • Work on processes relating to Governmental issues concerning Zain IQ operational requirements, including the issuance of visas, work permits, licenses, airport relations, green zone entry permits, regulatory permits, etc, reports delays that will influence the business negatively</p><p>Education, Experience and Competencies • Bachelor s degree in a business administration-related field or equivalent Experience • Up to 2 years of experience in related field Competencies Behavioural • Serving our Customers • Achievement Driven • Information Seeking • Relationship Building Technical • Oral Communication • Written Communication • Managing Information • Technology Application • IT User Support • Sales Management DEI Competency • Courage to Engage • Addressing Bias • Allyship About Application Process If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): • Resume/CV • Highest Education Qualification Apply for This Vacancy Back</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education, Experience and Competencies</strong></p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li><li><strong>Experience</strong></li><li>Up to 2 years of experience in related field</li><li><strong>Competencies</strong></li><li><strong>Behavioural</strong><ul><li>Serving our Customers</li><li>Achievement Driven</li><li>Information Seeking</li><li>Relationship Building</li></ul></li><li><strong>Technical</strong><ul><li>Oral Communication</li><li>Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>IT User Support</li><li>Sales Management</li></ul></li><li><strong>DEI Competency</strong><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description: Senior Maintenance Technician – Water Cup Production Line Department: Engineering and Maintenance Industry: Packaged Water / Water Cup Manufacturing Employment Type: Full-time Number of Vacancies: 2 Reports To: Maintenance Supervisor Supervisory Responsibility: Shift maintenance team when assigned Preferred Nationality: Indian/Iranian Job Purpose Provide senior-level, hands-on maintenance support for high-speed thermoforming/Form-Fill-Seal water cup production lines.<br> The Senior Maintenance Technician will lead shift maintenance work, diagnose complex faults, perform precision adjustments, and support preventive and major maintenance activities.<br> Key Responsibilities Implement daily, weekly, monthly, and shutdown maintenance plans.<br> Lead technicians during scheduled maintenance and production-line breakdowns.<br> Diagnose complex mechanical faults and production-related machine problems.<br> Perform machine setup, changeovers, adjustment, alignment, and synchronization.<br> Inspect machine condition and identify developing faults before failure occurs.<br> Carry out preventive, corrective, and major maintenance activities.<br> Escalate recurring faults and support root-cause analysis.<br> Record completed work, findings, parts used, and follow-up actions.<br> Identify future maintenance requirements and critical spare-parts needs.<br> Monitor recurring component failures and recommend technical improvements.<br> Assist with installation, commissioning, and overhaul work when required.<br> Train mechanical technicians and selected production operators.<br> Coordinate with production personnel during adjustment and test runs.<br> Assume responsibility for the maintenance team when the supervisor is unavailable.<br> Follow food-safety, personal-safety, lockout/tagout, and housekeeping requirements.<br> Required Technical Experience Candidates must have practical experience across the complete thermoforming/FFS water cup process: Film feeding, tracking, tensioning, and alignment Heating-zone inspection and adjustment Thermoforming stations, molds, vacuum, and cooling Filling systems, pumps, valves, nozzles, and volume adjustment Lid-film feeding, tracking, and tension control Heat-sealing temperature, pressure, timing, and alignment Cutting, punching, and cup-discharge mechanisms Pneumatic cylinders, solenoid valves, regulators, and air systems Bearings, chains, sprockets, timing belts, shafts, and gearboxes Linear guides, conveyors, lubrication systems, and mechanical alignment Candidates must be able to troubleshoot: Poor or incomplete cup forming Film tracking and alignment problems Water leakage and inaccurate filling volume Weak, incomplete, or uneven sealing Cutting and punching defects Mechanical timing and synchronization problems Abnormal vibration, noise, and overheating Repeated stoppages and intermittent machine faults Experience with Thermonox, Beta-Pak, or technically similar high-speed machines is strongly preferred.<br> Required Qualifications Technical diploma or equivalent qualification in Mechanical Maintenance, Mechanical Engineering, Mechatronics, or a related field.<br> Minimum 5–7 years of direct experience on thermoforming/FFS cup production machines.<br> Ability to lead maintenance work during shifts and breakdowns.<br> Strong practical knowledge of precision fitting, alignment, and adjustment.<br> Ability to interpret machine manuals, drawings, and spare-parts diagrams.<br> Basic ability to prepare maintenance records and technical reports.<br> Ability to train and guide junior technicians.<br> Willingness to work shifts and respond to urgent breakdowns.<br> Critical Selection Requirement Applicants must have direct experience maintaining machines that form, fill, and seal plastic water cups.<br> Experience limited to bottled-water lines, RO systems, vehicles, buildings, utilities, or general factory maintenance does not meet the position’s core requirement.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under direct supervision from the Production Supervisor: The Production Tech specializes in working in office, field, or laboratory recording and analyzing data and writing reports. Fieldwork includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; gathering and analyzing well and production data; assisting in well optimization and well failure analysis and preparing monthly performance reports for each producing well. Office work includes reporting Key Performance Indicators (KPI) for production, new completes, recompletes and workovers and preparing Weekly Production Report and Up/Down Reports; Weekly Activity Report operations and Flowback Reports for new completes and recompletes. Laboratory work includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; collecting formation, mud and soil samples and preparing the samples for laboratory analysis; conducting scientific tests on samples to determine content and characteristics; recording data from tests and compiling information from reports, computer databases and other sources; recording data such as well temperatures, pressures, flow rates and watercut and comparing actual productivity to estimates.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires a high school diploma or equivalent. Undergraduate degree preferred. Requires a minimum 3 years' experience in production operations which includes experience in oil &amp; gas operations. Strong computer skills, particularly with Microsoft software such as Excel, Word, PowerPoint and Outlook are preferable.</p><p>Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry.</p><p>Job Duties </p><p>Under direct supervision from the Production Supervisor: The Production Tech specializes in working in office, field, or laboratory recording and analyzing data and writing reports. Fieldwork includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; gathering and analyzing well and production data; assisting in well optimization and well failure analysis and preparing monthly performance reports for each producing well. Office work includes reporting Key Performance Indicators (KPI) for production, new completes, recompletes and workovers and preparing Weekly Production Report and Up/Down Reports; Weekly Activity Report operations and Flowback Reports for new completes and recompletes. Laboratory work includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; collecting formation, mud and soil samples and preparing the samples for laboratory analysis; conducting scientific tests on samples to determine content and characteristics; recording data from tests and compiling information from reports, computer databases and other sources; recording data such as well temperatures, pressures, flow rates and watercut and comparing actual productivity to estimates.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Requires a high school diploma or equivalent. Undergraduate degree preferred. Requires a minimum 3 years' experience in production operations which includes experience in oil &amp; gas operations. Strong computer skills, particularly with Microsoft software such as Excel, Word, PowerPoint and Outlook are preferable. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation . </p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under direct supervision from the Production Supervisor:</p><p>The Production Tech specializes in working in office, field, or laboratory recording and analyzing data and writing reports.</p><p>Fieldwork includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; gathering and analyzing well and production data; assisting in well optimization and well failure analysis and preparing monthly performance reports for each producing well.</p><p>Office work includes reporting Key Performance Indicators (KPI) for production, new completes, recompletes and workovers and preparing Weekly Production Report and Up/Down Reports; Weekly Activity Report operations and Flowback Reports for new completes and recompletes.</p><p>Laboratory work includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; collecting formation, mud and soil samples and preparing the samples for laboratory analysis; conducting scientific tests on samples to determine content and characteristics; recording data from tests and compiling information from reports, computer databases and other sources; recording data such as well temperatures, pressures, flow rates and watercut and comparing actual productivity to estimates.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>Requires a high school diploma or equivalent. Undergraduate degree preferred.</div><div>Requires a minimum 3 years' experience in production operations which includes experience in oil &amp; gas operations.</div><div>Strong computer skills, particularly with Microsoft software such as Excel, Word, PowerPoint and Outlook are preferable.</div><p></p></section>

<p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food &amp; Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The Front Office Agent is responsible for providing professional, friendly, and efficient service to hotel guests throughout their stay. The position involves managing guest check-in and check-out, handling reservations and inquiries, processing payments, responding to guest requests, and ensuring a positive guest experience in accordance with the hotel's standards and policies.</p><p>Key Responsibilities</p><ul><li>Welcome and greet guests in a warm, professional, and courteous manner.</li><li>Perform guest check-in and check-out procedures accurately and efficiently.</li><li>Verify guest identification and registration information in accordance with hotel policies and applicable local requirements.</li><li>Handle room assignments, key cards, and guest requests.</li><li>Process cash, credit card, and other approved payment transactions accurately.</li><li>Provide guests with information about hotel facilities, services, room rates, operating hours, and local attractions.</li><li>Handle telephone calls, emails, and guest inquiries professionally.</li><li>Manage reservations, cancellations, modifications, and room availability when required.</li><li>Maintain accurate guest records and update information in the hotel's Property Management System (PMS).</li><li>Respond promptly and professionally to guest complaints and service requests, escalating issues to the supervisor or manager when necessary.</li><li>Coordinate with Housekeeping, Maintenance, Food &amp; Beverage, Security, and other departments to ensure smooth guest service.</li><li>Monitor room status and communicate relevant information to the appropriate departments.</li><li>Prepare and maintain accurate shift reports, cash reports, and other required front office documentation.</li><li>Follow hotel procedures related to cash handling, guest confidentiality, security, and emergency situations.</li><li>Maintain a clean, organized, and professional front desk area.</li><li>Promote hotel services and facilities when appropriate and support the achievement of departmental revenue targets.</li><li>Ensure compliance with hotel policies, service standards, and applicable Iraqi regulations.</li><li>Perform other duties and responsibilities assigned by the Front Office Manager or management.</li></ul>