Day Shift Jobs - Baghdad Iraq

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Horizontal Foreman will be based at Baghdad Embassy Compound (BEC) Amentum site in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for managing the daily work assignments of Material Handling and Heavy Equipment Operations and will report to the Operations and Maintenance Manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive. DUTIES: Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace. Comply with all Environmental Health &amp; Safety and Quality Assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation. Provide oversight of all material handling and heavy equipment support operations. Primary responsibilities will be the safety and professional operations of a daily multi-national workforce and ensuring that all work requests are completed. Schedule daily work assignments of personnel. Review work orders and support requests to determine safety requirements, permitting, and equipment needs. Manage all work order activity to ensure that all work is properly documented and submitted for recording. Provide reports and data - both required and ad hoc. Ensure adequate supplies and materials are ordered for department. Ensure personnel are properly trained in equipment operation. Monitor and evaluate performance of personnel. Perform additional duties and projects as assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>REQUIRED: Minimum Acceptable Experience Level: Two (2) years experience with Horizontal Earthwork and Material Handling Equipment including forklifts, cranes, loaders, bulldozers, skid steers, and semi-tractor trucks. Knowledge, Skills, and Abilities: Good time management skills and able to multi-task using various types of cranes and rigging gear. Knowledge of proper loading techniques and forklift weight capacities. Ability to lift up to 30 pounds, bend, stoop, and climb in and around construction type equipment and work in adverse climatic conditions. Ability to coordinate and complete basic Transportation Movement Request (TMR). Prior experience in working with a multi-national workforce Ability to extract information to produce reports. Ability to communicate with a wide variety of colleagues and customers. Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility. Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules. Cross-cultural sensitivity with an international perspective. Excellent organizational and time management skills. Computer skills, specifically in Microsoft Word and Excel. Ability to become an active and functioning member of a team. Ability to be innovative and be an agent for change. Expert communication skills to facilitate and disseminate information. Education: A high school diploma or GED. Passport, Licenses and Certifications: As part of pre-contingency requirements, by the time the visa process starts , candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers license from Home of Record. Security Vetting: Already possess a US Government issued security clearance or Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification or US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract. Language Skills: Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures. Medical: Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment. DESIRED: Relevant overseas contract experience. Previous work experience in harsh environmental conditions are a plus. Experience working with Amentum. OTHER RESPONSIBILITIES Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams. Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job. WORKING AND LIVING CONDITIONS: This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120- 130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and duck &amp; cover during emergencies without putting oneself or others at risk.</p><p></p></section>

<p><h4>Job Description</h4> <p>The quality construction inspector will support the U.S. Department of State contract in Iraq. Under specific direction, the inspector will apply knowledge and experience of facility systems in the construction and modification of horizontal and vertical applications and support services for LCC department. They will demonstrate knowledge of setting and meeting key performance indicators, to include the verification of compliance metrics in preliminary laydown, during construction phases and then final and acceptance inspections, utilizing the framework Amentum standards, OBO and DoS policies and regulations, local and international construction codes and standards (ICCS).</p> <p>This position will be responsible for providing oversight and collaboration of standards at construction sites, with the monitoring of construction teams, providing oversight in mechanical, electrical and plumbing functions, directing inspections and managing work requirements, utilizing skills and knowledge requiring flexibility, adaptability, and responsiveness. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p> <h4>Duties:</h4> <ul> <li>Provide specific support of construction techniques and improvements and facilitate verification of products and/or service support applications, recommend training, tools, and methods for sound and safe construction principles.</li> <li>Align the quality management function with the performance needs of the product line and/or service support application.</li> <li>Manage and maintain project portfolios, adhere to policies and procedures, the basis being ISO 9001:2015 standard requirements, understand OBO and DoS maintenance practices and policies, and USACE requirements.</li> <li>Maintain an audit schedule, and perform audits of procedures, reporting requirements, plans, programs, and keeping records, reviewing cut sheets, horizontal and vertical building codes.</li> <li>Conduct site inspection, verification of safety practices and procedures, material deliveries and product/materials standards.</li> <li>Record data and analyze performance of material testing, hardness, and slump testing, project change bulletins and change orders.</li> <li>Track deficiencies and work with management to define corrective action plans and close out deficiencies, understand CAPA principles and methods.</li> <li>Collect and analyze data to determine performance trends on mechanical, electrical and plumbing systems and assist in-house teams in repairs, oversee and direct sub-contractors work and products, be aware of new product lines, parts and manufacturing techniques.</li> <li>Prepare and provide daily, weekly and monthly reports to management, document progress and compliance by reporting and photographs, must obtain RSO photo badge approval.</li> <li>Ensure quality-related training is provided by the program and sub-contractor employees.</li> <li>Implement, maintain program instructions, plans, and SOPs. Ensure archives and libraries are reviewed and revised on a planned and scheduled timetable.</li> </ul> <h4>Required:</h4> <p><strong>Minimum acceptable experience level:</strong></p> <ul> <li>Five (5) years’ experience in quality assurance/control in construction projects.</li> <li>Five (5) years’ experience as a quality management professional, supporting a DoD or DoS program.</li> <li>At least two (2) years’ international experience in challenging locations, preferably the Middle East.</li> </ul> <p><strong>Knowledge, skills, and abilities:</strong></p> <ul> <li>Knowledge of all principles and processes involved in quality construction management.</li> <li>Ability to collect, analyze, and summarize data and to prepare clear and concise reports.</li> <li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures, a basic understanding of local customs and culture and language.</li> <li>Exercise sound judgment and make decisions independently and be able to take direction from leadership.</li> <li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules, at multiple sites and projects.</li> <li>Must have excellent people skills, organizational and time management abilities.</li> <li>Expert computer skills, specifically in Microsoft Word, PowerPoint, and Excel.</li> <li>Ability to become an active and functioning member of a team.</li> <li>Ability to be innovative and be an agent for change.</li> </ul> <p><strong>Education/Certification:</strong> Certification of quality construction inspector, or eight (8) years’ related experience and/or education.</p> <p><strong>Licenses and certifications:</strong> ISO 9001:2015 certification. Valid driver's license from home of record.</p> <p><strong>Security vetting:</strong> Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</p> <p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p> <p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p> <h4>Other responsibilities:</h4> <ul> <li><strong>Safety</strong> - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum quality policy and carry out job activities in compliance with applicable Amentum quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</li> </ul> <h4>Working and living conditions:</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit / 50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<p><h4>Job description</h4> <p>This position is contingent upon customer approval, funding, and/or position availability.</p> <p>The electrical supervisor will be based at one of three Amentum sites in Iraq and serve the operations and maintenance support services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for taking ownership of all facility electric and related projects to include maintenance, troubleshooting, repair, installation, and related O&M electrical projects. This position will report to the assistant O&M manager or designee. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p> <h4>Duties:</h4> <ul> <li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li> <li>Comply with all environmental health & safety and quality assurance requirements and goals.</li> <li>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li> <li>Perform work required for the repair, maintenance, installation and modernization of electrical systems for site building's equipment.</li> <li>Locate and determine electrical malfunctions using test equipment.</li> <li>Repair malfunctions by such methods as replacing burned out elements, fuses, and replacing defective wiring, cleaning, repairing, or replacing motors.</li> <li>Test electrical equipment such as motors, heaters and controls for safety and efficiency, using standard test equipment and by observing functions.</li> <li>Install fixtures, wiring conduits, motors, and other electrical equipment.</li> <li>Inspect circuits for specified shielding and grounding.</li> <li>Report any malfunctions or lack of compliance with statement of work (SOW) to the assistant O&M manager.</li> <li>Perform inspections and prepare written reports.</li> <li>Maintain effective, timely, and respectful communication and interaction with other employees and manager and support other organizations.</li> <li>Perform other administrative tasks when directed, including material ordering, inventory, work scheduling and report preparation.</li> <li>Responsible for facility custodianship of work area and management of tools, equipment and spare parts for the electrical operation.</li> <li>Take initiative to analyze a situation and to make frequent technical decisions based on specifications, safety and electrical codes.</li> <li>Perform additional duties and projects as assigned.</li> </ul> <h4>Required:</h4> <p><strong>Minimum acceptable experience level:</strong></p> <ul> <li>Two (2) years’ experience as a master electrician, ten (10) years’ experience as a journeyman electrician, or meet any state licensing board requirements for a master electrician license.</li> <li>Five (5) years’ electrical experience in operations and maintenance services.</li> <li>Three (3) years’ experience in an outside the continental United States (OCONUS) environment.</li> <li>Experience working with SOW, electrical diagrams, and blueprints.</li> <li>Current master electrician license (must hold prior to hire date or able to obtain a master electrician license within 180 days employment).</li> <li>Previous supervisory experience.</li> </ul> <p><strong>Knowledge, skills, and abilities:</strong></p> <ul> <li>Knowledge of applicable US codes and acceptable trade practices.</li> <li>Previous electrical experience in an OCONUS environment with a multi-national workforce is desirable.</li> <li>Knowledge and experience regarding occupational hazards of the electrical trade, related safety precautions and considerable skill required for the installation, maintenance and repair of electrical systems and equipment.</li> <li>Must have good organizational and communication skills with the ability to exercise sound judgment and make independent decisions.</li> <li>Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.</li> <li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li> <li>Cross-cultural sensitivity with an international perspective.</li> <li>Excellent organizational and time management skills.</li> <li>Computer skills, specifically in Microsoft Word and Excel.</li> <li>Ability to become an active and functioning member of a team.</li> <li>Ability to be innovative and be an agent for change.</li> <li>Expert communication skills to facilitate and disseminate information.</li> </ul> <p><strong>Education:</strong></p> <ul> <li>A high school diploma or GED.</li> <li>Electrician vocational diploma or successfully completed an apprentice program with a journeyman license or equivalent experience.</li> </ul> <p><strong>Passport, licenses and certifications:</strong></p> <ul> <li>As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages.</li> <li>Valid drivers’ license.</li> <li>Current master electrician license (must hold prior to hire date or able to obtain a master electrician license within 180 days employment).</li> </ul> <p><strong>Security vetting:</strong> Already possess a US Government issued security clearance or be able to obtain a favorable US Government clearance prior to being hired is required for the position. Must maintain eligibility at the required certification or clearance level for the duration of the contract.</p> <p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p> <p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p> <h4>Desired:</h4> <ul> <li>Knowledge in the discipline of operations and maintenance projects in an international environment.</li> <li>Previous work experience in harsh environmental conditions is a plus.</li> <li>Experience working with Amentum.</li> </ul> <h4>Working and living conditions:</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<p><h4>Duties</h4> <p>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.<br> Ensure Property Department compliance with Property Management and Control Procedures.<br> Conduct random compliance audits on all sites and departments in Iraq.<br> Develop and execute corrective action plans for audit deficiencies and inventory accountable property.<br> Mentor lower-level Property Staff and custodians in proper process and procedures as they relate to Government Property.<br> Identify problem areas and recommend viable solutions.<br> Perform physical inventories of Government Furnished Property (GFP) and Contractor Acquired Property (CAP), as directed by the Property Management and Control Procedures and/or the Logistics and Property Manager.<br> Ensure Government Property Identification numbers (GP) are properly assigned, prepare required schedule, and assist with identifying lost, damaged, and destroyed property as well as excessive consumption.<br> Work closely with Property Custodians to ensure overall accountability of assets.<br> Track and record movement of all types of Government property. This includes movement from one point to another within a contractor’s facility, movement between facilities for any purpose, and protection during movement.<br> Conduct country-wide Property Training on a yearly basis as well as establish training plans for new hire employees and refresher training.<br> Ensure compliance with Federal Acquisition Regulation (FAR), Statement of Work (SOW), and Standard Operating Procedures (SOP).<br> Develop processes and desktop procedures to maintain continuity of job performance.<br> Audit logs and status records to ensure completion of lost, damaged, or destroyed items.<br> Check LTDD packages for accuracy and completion.<br> Perform additional duties and projects as qualified to perform as assigned.<br> Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.<br> Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.</p> <h4>Required</h4> <p><strong>Minimum acceptable experience level:</strong> Five years’ experience with overseas Government contracts. Department of State contracts strongly preferred.</p> <p><strong>Knowledge, skills, and abilities:</strong><br> Knowledge of FAR and industry leading practices regarding government property.<br> Ability to clearly and concisely articulate services and requirements in writing.<br> Ability to articulate in a clear and concise manner with Management and Trades Departments daily.<br> Ability to demonstrate analytical and researching skills.<br> Ability to perform the technical requirements efficiently and effectively.<br> Ability to define problems, collect data, and propose solutions.<br> Ability to read, interpret, and follow all Logistic Management procedures, policies, and guidelines.<br> Ability to effectively present information and respond to questions.<br> Excellent organizational and time management skills, with ability to prioritize effectively and work with a sense of urgency.<br> Ability to lift materials and equipment weighing up to 50 lbs.<br> Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.<br> Understanding how inventory affects compensation.<br> Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.<br> Cross-cultural sensitivity with an international perspective.<br> Computer skills, specifically in Microsoft Word and Excel.<br> Ability to become an active and functioning member of a team.<br> Ability to be innovative and be an agent for change.<br> Expert communication skills to facilitate and disseminate information.</p> <p><strong>Education:</strong><br> An undergraduate degree is preferred but can be replaced with additional years of Government Property Administration experience.</p> <p><strong>Licenses and certifications:</strong><br> Valid driver’s license from home of record.<br> NPMA Certification or ability to obtain within one year.</p> <p><strong>Security vetting:</strong><br> Possessing a Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification prior to being hired is required.</p> <p><strong>Language skills:</strong><br> Sufficient English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p> <p><strong>Medical:</strong><br> Successfully complete and pass the medical and dental examinations as required for deployment. Must maintain physical and dental requirements for duration of deployment.</p> <h4>Desired</h4> <ul> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with the company.</li> </ul> <h4>Other responsibilities</h4> <p><strong>Safety:</strong> Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid and buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams as appropriate.</p> <p><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Quality Policy and carry out job activities in compliance with applicable Quality System documents and customer contracts. Each employee must read and understand his or her Quality Management and Customer Satisfaction responsibilities.</p> <p><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</p> <h4>Working and living conditions</h4> <p>This position may be in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environments. Temperatures can reach 120 to 130 degrees Fahrenheit (50 to 55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy for extended periods. Work schedules are a minimum of six days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck and cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<p><h4>Program logistics and property manager overview</h4> <p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p> <p>The additional duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all-inclusive:</p> <h4>Duties</h4> <ul> <li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational, health and safety administration (OSHA) standards.</li> <li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li> <li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li> <li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li> <li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li> <li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li> <li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li> <li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li> <li>Direct the work of a diverse employee population assigned to the program.</li> <li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li> <li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li> <li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li> <li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li> <li>Perform additional tasks and special projects as assigned.</li> </ul> <h4>Required qualifications</h4> <p><strong>Minimum acceptable experience level:</strong></p> <ul> <li>Ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li> <li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li> <li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li> <li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li> <li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li> <li>Experience working independently with various functions and disciplines of supply chain and operations.</li> <li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li> </ul> <p><strong>Knowledge, skills, and abilities:</strong></p> <ul> <li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li> <li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li> <li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li> <li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li> <li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li> <li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li> <li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li> </ul> <p><strong>Education:</strong></p> <ul> <li>A high school diploma or GED.</li> <li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li> </ul> <p><strong>Licenses and certifications:</strong></p> <ul> <li>Valid drivers’ license from home of record.</li> <li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> <li>Experience working with MAXIMO and/or AMRO systems.</li> </ul> <h4>Security and medical requirements</h4> <ul> <li>Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Expert professional oral and written English communication skills to present, facilitate, and disseminate information.</li> <li>Successfully complete and pass the medical and dental examinations as required by Amentum and the customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li> </ul> <h4>Other responsibilities</h4> <ul> <li><strong>Safety:</strong> Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams as appropriate.</li> <li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum quality policy and carry out job activities in compliance with applicable Amentum quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</li> </ul> <h4>Working and living conditions</h4> <p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of six days per week and ten hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<p><h4>Program logistics and property manager</h4> <p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract.</p> <p>The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p> <p>The additional duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all-inclusive:</p> <h4>Duties:</h4> <ul> <li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational, health and safety administration (OSHA) standards.</li> <li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li> <li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li> <li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li> <li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li> <li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li> <li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li> <li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li> <li>Direct the work of a diverse employee population assigned to the program.</li> <li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li> <li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li> <li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li> <li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li> <li>Additional tasks and special projects as assigned.</li> </ul> <h4>Required:</h4> <p><strong>Minimum acceptable experience level:</strong></p> <ul> <li>Ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li> <li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li> <li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li> <li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li> <li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li> <li>Experience in working independently with various functions and disciplines of supply chain and operations.</li> <li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li> </ul> <p><strong>Knowledge, skills, and abilities:</strong></p> <ul> <li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li> <li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li> <li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li> <li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li> <li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li> <li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li> <li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li> </ul> <p><strong>Education:</strong></p> <ul> <li>A high school diploma or GED.</li> <li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li> </ul> <p><strong>Licenses and certifications:</strong></p> <ul> <li>Valid drivers’ license from home of record.</li> <li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li> </ul> <h4>Desired:</h4> <ul> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> <li>Experience working with MAXIMO and/or AMRO systems.</li> </ul> <p><strong>Security vetting:</strong> Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</p> <p><strong>Language skills:</strong> Expert professional, oral and written English communication skills to present, facilitate, and disseminate information.</p> <p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p> <h4>Other responsibilities</h4> <ul> <li><strong>Safety:</strong> Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum quality policy and carry out job activities in compliance with applicable Amentum quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</li> </ul> <h4>Working and living conditions:</h4> <p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit/50-55 degrees Celsius during the summer months.</p> <p>Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p> <p>Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<p><h4>Program logistics and property manager overview</h4> <p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p> <h4>Duties</h4> <ul> <li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational health and safety administration (OSHA) standards.</li> <li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li> <li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li> <li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li> <li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li> <li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li> <li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li> <li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li> <li>Direct the work of a diverse employee population assigned to the program.</li> <li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li> <li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li> <li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li> <li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li> <li>Additional tasks and special projects as assigned.</li> </ul> <h4>Required experience</h4> <ul> <li>Minimum acceptable experience level: ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li> <li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li> <li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li> <li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li> <li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li> <li>Experience working independently with various functions and disciplines of supply chain and operations.</li> <li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li> </ul> <h4>Knowledge, skills, and abilities</h4> <ul> <li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li> <li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li> <li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li> <li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li> <li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li> <li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li> <li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li> </ul> <h4>Education</h4> <ul> <li>A high school diploma or GED.</li> <li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li> </ul> <h4>Licenses and certifications</h4> <ul> <li>Valid drivers’ license from home of record.</li> <li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> <li>Experience working with MAXIMO and/or AMRO systems.</li> </ul> <h4>Security and other requirements</h4> <ul> <li>Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Expert professional, oral and written English communication skills to present, facilitate, and disseminate information.</li> <li>Successfully complete and pass the medical and dental examinations as required for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li> </ul> <h4>Other responsibilities</h4> <ul> <li><strong>Safety:</strong> Enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. Each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand their quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</li> </ul> <h4>Working and living conditions</h4> <p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of six days per week and ten hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<p><h4>Program logistics and property manager overview</h4> <p>The program logistics and property manager will be primarily based in Baghdad, Iraq. The logistics and property manager will manage all supply chain services, including acquisitions, receiving, stocking, inventorying, issuing, and shipment of goods, utilizing resources to accomplish operational requirements. The logistics and property manager will report to program management to manage multiple geographical sites and functions to support critical client mission activities of this contract. The logistics and property manager is specifically accountable for proactively identifying, analyzing, and correcting systemic performance concerns, and for providing structured performance briefings to the program manager and business group vice president to ensure sustained contract compliance and mission readiness.</p> <h4>Duties</h4> <ul> <li>Ensure proper material controls are in place, and operations are following established scope of work (SOW), standard operating procedures (SOP), and occupational health and safety administration (OSHA) standards.</li> <li>Establish and maintain department performance baselines and key performance indicators (KPIs) for all logistics and property functions; conduct monthly trend analysis to proactively identify and address performance degradation before it impacts the embassy mission at BEC.</li> <li>Ensure equipment and material shipments are actively tracked and provide timely updates to program management, operations, construction, and other stakeholders as required to ensure all delivery delays are monitored and adjusted for.</li> <li>Review status of projects and budgets; manage schedules and prepare status reports to brief program stakeholders of performance, compliance, and anticipated gaps.</li> <li>Proactively escalate emerging performance risks and negative trends to the project manager and business group vice president through structured weekly and monthly briefings, ensuring leadership visibility and enabling timely corrective intervention.</li> <li>Assess project issues and develop resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Collect, analyze, and summarize data for report preparation and submit written reports.</li> <li>Prepare and deliver structured quarterly performance briefings to the project manager and business group vice president covering KPI status, trend analysis, corrective actions in progress, workforce performance metrics, and forecasted risks to logistics operations at BEC.</li> <li>Conduct formal root cause analysis (RCA) for recurring logistics failures or chronic performance shortfalls; develop, implement, and track written corrective action plans (CAPs) with defined milestones, responsible parties, and completion timelines; report CAP status to program management at defined intervals.</li> <li>Direct the work of a diverse employee population assigned to the program.</li> <li>Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.</li> <li>Identify chronic under-performance within the department workforce; develop and execute performance improvement plans (PIPs) with documented benchmarks, supervisory oversight, and outcome tracking to restore performance standards and prevent recurrence.</li> <li>Ensure that common supplies, materials, equipment, and services are procured from local and regional supply markets to the maximum extent practicable.</li> <li>Maintain effective, timely, and respectful communication and interaction with other employees and managers and support other organizations.</li> <li>Additional tasks and special projects as assigned.</li> </ul> <h4>Required experience</h4> <ul> <li>Minimum acceptable experience level: ten (10) years’ progressive experience, including staff management, in a high volume, multi-unit receiving/inventory or supply management environment.</li> <li>Demonstrated ability to achieve high standards of customer service while representing the company to customers.</li> <li>Demonstrated experience establishing, implementing, and managing formal performance improvement programs that address department deficiencies, restore contract compliance, and sustain corrected performance over time.</li> <li>Experience with supply chain management (SCM) systems particularly in relation to accurate inventory management.</li> <li>Experience developing, implementing, monitoring, evaluating, and driving the adoption of logistics processes as prescribed in the operations plan.</li> <li>Experience working independently with various functions and disciplines of supply chain and operations.</li> <li>Experience with business intelligence and data analysis, and research using the MS Office suite of programs.</li> </ul> <h4>Knowledge, skills, and abilities</h4> <ul> <li>Knowledge of all principles and processes involved in operating and supporting supply chain functions at a large-scale overseas facility.</li> <li>Knowledge of the FAR and industry leading practices regarding government property. Ability to clearly and concisely articulate services/requirements in writing.</li> <li>Successful management of multiple sites in geographically dispersed locations operating in an environment of constant change.</li> <li>Experience in effectively dealing with international and headquarters staff, and sensitivity to other cultures.</li> <li>Excellent organizational and time management skills, with the ability to handle multiple tasks and administrative details in a fast-paced and constantly changing environment.</li> <li>Ability to develop, monitor, and present department performance metrics using data-driven methods; demonstrated experience conducting trend analysis and presenting findings with actionable recommendations to senior program leadership (PM and VP level).</li> <li>Knowledge of corrective action plan (CAP) development, implementation, and tracking methodologies applicable to government property and logistics programs operating under FAR-based contracts in high-security, overseas environments.</li> </ul> <h4>Education</h4> <ul> <li>A high school diploma or GED.</li> <li>An undergraduate degree is preferred but can be replaced with additional years of business administration, operations, supply chain management, government property administration, or a similar discipline preferred.</li> </ul> <h4>Licenses and certifications</h4> <ul> <li>Valid drivers’ license from home of record.</li> <li>NPMA certification or ability to obtain within one year – CPPA (Certified Professional Property Administrator).</li> </ul> <h4>Desired qualifications</h4> <ul> <li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li> <li>Experience working with Amentum.</li> <li>Experience working with MAXIMO and/or AMRO systems.</li> </ul> <h4>Security and other requirements</h4> <ul> <li>Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Expert professional, oral and written English communication skills to present, facilitate, and disseminate information.</li> <li>Successfully complete and pass the medical and dental examinations as required for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li> </ul> <h4>Other responsibilities</h4> <ul> <li><strong>Safety:</strong> Enforce a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. Each employee must conform to the quality policy and carry out job activities in compliance with applicable quality system documents and customer contracts. Each employee must read and understand their quality management and customer satisfaction responsibilities.</li> <li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</li> </ul> <h4>Working and living conditions</h4> <p>This position is in an austere environment with harsh and dangerous conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods.</p> <p>Work schedules are a minimum of six days per week and ten hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck & cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>

<p><h4>Operations support lead duties and responsibilities</h4> <p>The operations support lead will be based at the Baghdad Embassy Compound (BEC) in Iraq and serve the Iraq Embassy Programs (IEP) which include the Base Life-support Services (BLISS) and Operations and Maintenance Support Services (OMSS) contracts in support of the U.S. Department of State. This position will be responsible for the daily reports to IEP PMO staff, ensuring professional and quality services are provided to the customer in accordance with program requirements and will report to the PMO operations manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all-inclusive.</p> <h4>Duties:</h4> <ul> <li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li> <li>Comply with all environmental health & safety and quality assurance requirements and goals. Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li> <li>Provide a full range of general support services for the BLISS program under the direction and supervision of the PMO operations manager.</li> <li>Update the Mission Accountability System (MACS) as defined by embassy requirements and align this data with the IEP accountability processes.</li> <li>Perform all administrative and clerical services necessary in support of program operations at the Baghdad Embassy Compound (BEC).</li> <li>Submit visitor access requests (VARs) and compile visa packets in coordination with site access. Follow up with RSO as needed for VAR approval.</li> <li>Support the program with a full working knowledge of the DOS contract and obtain data from department leads as needed.</li> <li>Coordinate visitor arrivals ensuring housing and travel related coordination is completed.</li> <li>Prepare responses to questions and data requests received from the operations team.</li> <li>Responsible for the coordination of information to support the creation/update of: <ul> <li>Quarterly Performance Metrics Review (PMR) with the Department of State.</li> <li>Plan of Action and Milestones (POAM) for the BLISS and OMSS contract projects.</li> <li>Performance analysis to be incorporated into reporting requirements.</li> <li>Oversight of daily, weekly, and monthly reports as required.</li> </ul> </li> <li>Manage and supervise operations specialist.</li> <li>Work with the operations supervisor to develop and maintain the department’s organizational structure and efficiency.</li> <li>Coordinate contractor requirements with other Amentum offices (i.e., travel, property, etc.).</li> <li>Use MS Word, Excel, Access, Project, Outlook, PowerBI, and PowerPoint as necessary to facilitate tracking of personnel and project status requirements, data, and reports.</li> <li>Perform other duties as assigned.</li> </ul> <h4>Required qualifications:</h4> <ul> <li>Minimum acceptable experience level: <ul> <li>Two or more years in an overseas environment</li> <li>Two or more years in a customer service or administrative-related position</li> </ul> </li> <li>Excellent MS Office Suite experience (Excel, Outlook, PowerPoint, PowerBI, and Word)</li> <li>Speak, read, and write English</li> <li>Education: A high school diploma or GED is the minimum. A bachelor’s degree in business management or similar discipline is preferred.</li> <li>Valid drivers’ license</li> <li>As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages.</li> <li>Security vetting: Already possess a Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification prior to being hired is required for the position. Must maintain eligibility at the required certification level for the duration of the contract.</li> <li>Language skills: Strong, professional, oral and written English communication skills.</li> <li>Medical: Favorable passage of a drug screen and physical examination.</li> </ul> <h4>Desired qualifications:</h4> <ul> <li>Relevant overseas administrative experience, preferably in the Middle East.</li> <li>Experience working with Amentum and Department of State programs.</li> <li>Working knowledge of accountability processes and procedures.</li> <li>Knowledge of principles and processes for providing excellent customer services.</li> <li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li> <li>Cross-cultural sensitivity with an international perspective.</li> <li>Excellent organizational and time management skills.</li> <li>Expert computer skills, specifically in Microsoft Word and Excel.</li> <li>Knowledge of principles and processes involved in operations support functions at an overseas facility.</li> <li>Ability to become an active and functioning member of a team.</li> <li>Must have the ability to be innovative and be an agent for change.</li> <li>Expert communication skills to facilitate and disseminate information.</li> </ul> <h4>Other responsibilities</h4> <ul> <li><strong>Safety</strong> - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li> <li><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.</li> <li><strong>Procedure compliance</strong> - Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to job.</li> </ul> <h4>Working and living conditions:</h4> <p>This position may be in a war zone, or an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit (50-55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to Iraq for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and 'duck & cover' during emergencies without putting oneself or others at risk.</p> <h4>Compensation details:</h4> <p>47000.00</p> <p>The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.</p> <h4>Benefits overview:</h4> <p>Our health and welfare benefits are designed to support you and your priorities. Offerings include:</p> <ul> <li>Health, dental, and vision insurance</li> <li>Paid time off and holidays</li> <li>Retirement benefits (including 401(k) matching)</li> <li>Educational reimbursement</li> <li>Parental leave</li> <li>Employee stock purchase plan</li> <li>Tax-saving options</li> <li>Disability and life insurance</li> <li>Pet insurance</li> </ul> <p>Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.</p> <h4>Original posting:</h4> <p>06/14/2026 - Until filled</p> <p>Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.</p> <p>Amentum is proud to be an equal opportunity employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.</p></p><p></p>

<p>About the job</p><p>&nbsp;</p><p>Job Purpose</p><p>The PSD Manager focuses on preserving the patient’s continuous satisfaction through the daily running and management of the center using the PSD’ resources effectively. PSD Manager ensures that calls are answered by agents within agreed times scales in an appropriate manner and ascertain that insured patients get quality health care at an optimal cost.</p><p>&nbsp;</p><p>Duties &amp; Responsibilities</p><p>1.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Daily Duties</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Distribute daily tasks and duties to the PSD Officers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare the staff shifts schedules as well as schedules during holidays</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Supervise and ensure that all calls and complaints at the Call Center department are answered professionally and within service level</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Answer inbound calls as well as assist customers who have specific inquiries which may range from coverage questions, network location, eligibility, medical inquiries, etc…</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitoring Cisco dashboard and Key Performance indicators to track the call center workflow</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor media posts concerning the healthcare scheme and services provided to answer callers’ inquiries</p><p>2.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Patients’ Support</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Escalate complicated eligibility requests that cause patient dissatisfaction with the objective of enhancing and facilitating the delivery of healthcare services</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Understand all relevant procedures and guidelines to assure the optimal and timely delivery of healthcare services to patients</p><p>3.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Providers’ Helpdesk</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify systems related problems from feedback of providers (i*Care users)</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Give support to Providers concerning eligibility difficulties ranging from defaulting equipment to document collection</p><p>4.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Complaint Handling</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Facilitate resolution of complaints/requests for Patients and Providers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Respond to suggestions, complaints and compliments submitted by patients and providers and offer positive support to involved staff</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Gather, analyze and report daily complaints. Determine reoccurrences and take corrective action</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Participate in committees, work groups, and/or process improvement teams which improve patient satisfaction</p><p>5.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Processes and Procedures:</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensures compliance with GlobeMed procedures and practices associated with the patient</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicate in a timely manner on any administrative changes at the providers that may affect GlobeMed procedures and send immediate notifications to the concerned department about relocation of key employees and/or change in management of these providers</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with System Requirements Analyses</p><p>6.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working Conditions</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor Call Center Agents moral and improve the work environment</p><p>•&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Call Center Manager is expected to report to work during weekends and/or holidays depending on his/her availability</p><p>&nbsp;</p><p>Skills/Qualifications</p><p>Requirements</p><p>A degree in General Medicine</p><p>Minimum 7 years of experience in Customer Service Position, 2 of which in a Call Center environment</p><p>Possess good computer knowledge and technological skills including familiarity with CRM Solutions</p><p>Proficiency in English and Arabic</p><p>Sound knowledge in all MS Office Suites</p><p>&nbsp;</p><p>Other Skills/Abilities</p><p>Ability to handle a heavy call volume, work in a fast-paced environment, and deal well with stress</p><p>Quickly recognize the signals of a disgruntled customer and respond in a calm manner</p><p>Display dependability by being able to follow instructions as well as take responsibility for his/her own actions</p><p>&nbsp;</p><p>Possess Supervisory skills required to manage the call center team while facilitating daily operations.</p>