Elixir Jobs - Baghdad Iraq

<p>We’re Hiring: Frontend Developer</p><p>&nbsp;</p><p>NIDAVA CO. is looking for a talented Frontend Developer to join our team in Al-Qadisiyah, Baghdad.</p><p>&nbsp;</p><p>Requirements</p><p>&nbsp;</p><p>- Strong knowledge of HTML, CSS &amp; JavaScript</p><p>- Experience with React, Vue, or Angular</p><p>- Knowledge of TypeScript is a plus</p><p>- Experience with REST APIs</p><p>- Understanding of responsive web design</p><p>- Familiarity with Git</p><p>- Strong problem-solving and communication skills</p><p>&nbsp;</p><p>&nbsp;Location: Al-Qadisiyah, Baghdad</p><p>&nbsp;Employment: Full-time / On-site</p>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.</p><p>Organizational Context and Scope Under the general guidance of the Head of the Returns and Recovery Unit, overall supervision of the DTM Coordinator and direct supervision of the National Database Officer in Erbil, the Database and web developer will be responsible and accountable for the following duties</p><p>Manage/monitor the DTM website and maintain optimal website performance. Develop and design new content for the DTM website. Develop, design, test, and deploy submission viewer web portal. Manage DTM website, submission viewer web portal code on Microsoft Azure Repos. Analyse, model, visualize, and publish data using data visualization frameworks (such as Highcharts). Creating dashboards and interactive reports using BI platforms (such as Tableau, Microsoft Power BI). Create and develop tables, views, functions, SQL queries and stored procedures to retrieve and manipulate information for reporting and data process purposes. Support the quality control and data retrieval mechanisms. Support the gathering, management, storing and sharing of data, and support the development of data collection tool (ODK). Develop new or revise existing web-based tools/systems as requested by the different teams; Establish and guide the website s technical architecture. Assist with IOM ICT data standards compliance and best practices to facilitate integration between systems and platforms. Perform proper backup, restore, data validation, and security procedures of source code of the new DTM website to ensure data integrity and availability. Ensure that all data collection, storage, analysis, dissemination and data of online applications is in line with IOM s data protection principles. Stay up to date with new trends and advancements in web development. Perform such other duties as maybe required.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Information Management, Computer Science, or related fields from an accredited academic institution with five years of relevant professional experience.</li><li>Completed High School degree from accredited academic institution with seven years relevant professional experience.</li><li>Accredited Universities are those listed in the UNESCO World Higher Education Database.</li><li>At least 3 years of experience using some or all of the following tools: Excel, Microsoft Visual Studio (ASP .NET C#), ASP.Net MVC framework, and MySQL, SQL server.</li><li>Experience with using Git and Microsoft Azure Repos.</li><li>Experience with using Tableau, PowerBI, Highcharts, and InDesign is an advantage.</li><li>Experience in Information Management, management and coordination of information flows, data management including collection, storing, processing, and analyzing data to generate information products.</li><li>Experience in managing data entry and maintenance.</li><li>Ability to work independently or with minimal supervision.</li><li>Substantial knowledge of non-profit work including data collection and data analysis in post-conflict settings.</li><li>Knowledge of Durable Solutions Principles, international standards and Frameworks, Guiding Principles on Internal Displacement.</li><li>Technical understanding of core protection concepts, prevention, and response strategies.</li><li>Proven experience of research and assessments on displacement and durable solutions and ability to summarize and explain complex information to other.</li><li>Excellent analytical, proficiency with computers, especially MS Office and analytics software, mastery of certain programming languages may be required writing and presentation skills.</li><li>Ability to recognize patterns and trends in large data sets and use numerical information to develop business strategies.</li><li>Excellent communication, writing, and presentation skills.</li><li>Fluency in English is required Arabic and Kurdish are advantage</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role purpose <br> <p><span>Zain Iraq is actively recruiting to hire a B2B product developer who is responsible for understanding customer needs, creating something new, and bringing it to market. Besides choosing what to build, he / she communicates the benefits and measure the performance of the product The individual is responsible for product marketing, go to market management and segment performance of SME &amp; Large customer segments</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Customer offer management to build new sales, retain existing customers</span></p><br></li><li><p><span>Simplification and clean-up of offer portfolio by keeping a close eye on commercial objectives, market shares, customer demands and automation objectives</span></p><br></li><li><p><span>Building and managing ATL &amp; BTL product portfolios</span></p><br></li><li><p><span>Mapping, simplification and standardization of customer experience for all ATL &amp; BTL offers</span></p><br></li><li><p><span>Enabling self-care to smoothen customer experience for all products</span></p><br></li><li><p><span>Carrying out routine analysis to build new products, customer propositions, simplify and clean existing services.</span></p><br></li><li><p><span>Hands on BI tools and reporting dashboard to keep track, report and manage all segment performance management KPIs impacting revenue and base growth</span></p><br></li><li><p><span>Build churn management campaigns using BI analysis and reports, and work with CVM and sales team to retain customer base, and drive engagement.</span></p><br></li><li><p><span>Responsible for planning new product development, managing existing product catalogue, product features and customer experiences.</span></p><br></li><li><p><span>Develop product develop requests, follow up with technology and commercial stakeholders for timely product delivery, as per customer requests and system design capabilities.</span></p><br></li><li><p><span>Maintain product catalogue and conduct trials tests and risk assessments to ensure all features are working as desired, planned and requested.</span></p><br></li><li><p><span>Maintain information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis.</span></p><br></li><li><p><span>Participate in collecting and analyzing data regarding service performance/market feedback/profitability/revenue of service and other for the development of product life cycle progress reports</span></p><br></li><li><p><span>Evaluating the success of new products by conducting focus groups or surveys with target markets.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor’s degree</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>A minimum of 2-3 years of telecom/ICT service provider experience, with at least 1 year in a similar role</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Analytical Thinking </span></p><br></li><li><p><span>Team Work </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Relationship Building </span></p><br></li><li><p><span>Initiative </span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral &amp; Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Advertising and Marketing </span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Product Development</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><strong><span>IDE Competency</span></strong></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire an experienced Laravel Developer who is responsible for overseeing the implementation of IT operations, such as planning, procuring applications, and supporting installation, to ensure that the highest standards of technology services are available to achieve the overall objectives of Zain Iraq and ensure the efficiency of the processes and operations. The job holder might also assess risks to IT security, evaluate potential solutions and propose clear plans and procedures for achieving a secure IT environment, and contribute to the creation of plans whereby known and potential risks can be managed and eliminated.</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Collect and analyze business and technical requirements from stakeholders.</span></p><br></li><li><p><span>Translate requirements into detailed technical specifications for integration solutions.</span></p><br></li><li><p><span>Design service architecture and interface requirements for integration.</span></p><br></li><li><p><span>Develop scripts and configurations at application and database levels.</span></p><br></li><li><p><span>Ensure alignment with enterprise architecture principles and standards.</span></p><br></li><li><p><span>Handle day-to-day operations of service layer integration systems.</span></p><br></li><li><p><span>Provide </span><b><span>L1, L2, and L3 support</span></b><span>:</span></p><br><ul><li><p><b><span>L1</span></b><span>: Initial troubleshooting and incident logging.</span></p><br></li><li><p><b><span>L2</span></b><span>: Advanced issue resolution and configuration fixes.</span></p><br></li><li><p><b><span>L3</span></b><span>: Complex problem-solving and vendor coordination.</span></p><br></li></ul></li><li><p><span>Ensure timely escalation and resolution of incidents.</span></p><br></li><li><p><span>Design and execute test cases and scenarios for integration components.</span></p><br></li><li><p><span>Perform unit, integration, and system testing to validate functionality.</span></p><br></li><li><p><span>Ensure defects are tracked, resolved, and documented according to release schedules.</span></p><br></li><li><p><span>Continuously monitor system health, performance, and capacity.</span></p><br></li><li><p><span>Generate daily, weekly, and monthly reports on service performance, incidents, and KPIs.</span></p><br></li><li><p><span>Provide proactive alerts and recommendations for optimization.</span></p><br></li><li><p><span>Maintain updated technical documentation for all integration processes.</span></p><br></li><li><p><span>Ensure compliance with security, data privacy, and regulatory standards.</span></p><br></li><li><p><span>Identify opportunities for automation and optimization in integration workflows.</span></p><br></li><li><p><span>Research emerging technologies (e.g., microservices, API gateways, cloud-native integration) and recommend enhancements.</span></p><br></li><li><p><span>Manage end-to-end implementation of integration solutions.</span></p><br></li><li><p><span>Coordinate with vendors and internal teams for smooth deployment.</span></p><br></li><li><p><span>Oversee release management, including building release packages and scheduling.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><span>Education</span></p><br><ul><li><p><span>Bachelor’s degree in IT, computer science or related fields</span></p><br></li></ul><p><span>Experience</span></p><br><ul><li><p><span>2-3 years of experience in the Laravel framework.</span></p><br></li><li><p><span>Good understanding of SQL queries and database design.</span></p><br></li><li><p><span>Good experience in jQuery, Bootstrap.</span></p><br></li><li><p><span>Proficient in using Linux.</span></p><br></li><li><p><span>Basic understanding of a web server (such as nginx).</span></p><br></li></ul><ul><li><p><span>Basic understanding of networking.</span></p><br></li></ul><p><span>Competencies</span></p><br><p><span>Behavioral</span></p><br><ul><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li><li><p><span>Initiative</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral &amp; Written Communication</span></p><br></li><li><p><span>Managing Information</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<p>Support operations teams in troubleshooting faults.</p><p>Respond to any queries and complaints from other business/operation units regarding CS services.</p><p>Ensure correct implementation of services.</p><p>Ensure the design &amp; implementation of new products &amp; change requests in a timely manner with the highest quality.</p><p>Enforce the product life cycle (PLC) process.</p><p>Implement an effective framework for balancing workload assignments, employee schedules and work distribution among charging services team members.</p><p>Assess and validate new software release for Charging System.</p><p>Manage the UAT process with commercial/marketing team.</p><p>Enforce proper handover for the new products and services to CS support by preparing LLD and deployment procedure.</p><p>Basic knowledge in SS7 and IP Protocols.</p><p>Ability to work independently under demanding situations.</p><p>Good knowledge in development tools (Shell , Java , Python , Perl etc).</p><p>Strong Unix/Linux administration skills.</p><p>Good Database management skills (DDL &amp; DML).</p><p>Excellent Communication and Time Management Skills.</p><p>Intelligent Network concept is a plus.</p><p><strong>Desired Candidate Profile</strong></p><p>Basic knowledge in SS7 and IP Protocols.</p><p>Ability to work independently under demanding situations.</p><p>Good knowledge in development tools (Shell , Java , Python , Perl etc).</p><p>Strong Unix/Linux administration skills.</p><p>Good Database management skills (DDL &amp; DML).</p><p>Excellent Communication and Time Management Skills.</p><p>Intelligent Network concept is a plus.</p>

<p>We are looking for web developers who are looking to take their development skills to the next level by working on enterprise projects with a team set on making a mark in the market</p><p>Integrated Path is establishing a new department and we are looking for new blood developers who are willing to learn and be a part of our team.</p><p>Our internship is a 3 months training that'll cover both the technical and business skills.</p><h3>Responsibilities</h3><ul><li>Have Direct Contact With Customers</li><li>Understand &amp; Debug Other Developer's Code</li><li>Write Efficient Code</li><li>Follow Code Standardization</li><li>Write Code Documentation &amp; Explanation for None-Developers</li></ul><h3>Must Have</h3><ul><li>Basic Knowledge in Python</li><li>Basic Knowledge in JavaScript</li><li>Basic Knowledge in Web Development</li><li>Chatgpt prompts</li><li>Team Working Ethics</li><li>Curious Mind</li></ul><h3>Nice to have</h3><ul><li>Knowledge in Python Web Frameworks Like Django or Odoo</li><li>Good English</li><li>Strong Knowledge in Linux &amp; Virtual Machines</li><li>Knowledge in Flutter</li></ul><h3>What's great in the job?</h3><ul><li>Great team of smart people, in a friendly and open culture</li><li>No dumb managers, no stupid tools to use, no rigid working hours</li><li>No waste of time in enterprise processes, real responsibilities and autonomy</li><li>Expand your knowledge of various business industries</li><li>Create content that will help our users on a daily basis</li><li>Real responsibilities and challenges in a fast evolving company</li></ul><p>Apply Now!</p><p><strong>Desired Candidate Profile</strong></p><h3>Must Have</h3><ul><li>Basic Knowledge in Python</li><li>Basic Knowledge in JavaScript</li><li>Basic Knowledge in Web Development</li><li>Chatgpt prompts</li><li>Team Working Ethics</li><li>Curious Mind</li></ul><h3>Nice to have</h3><ul><li>Knowledge in Python Web Frameworks Like Django or Odoo</li><li>Good English</li><li>Strong Knowledge in Linux &amp; Virtual Machines</li><li>Knowledge in Flutter</li></ul>

<p>ZAIN2529 - IT-Senior RPA Developer • Operation Zain Iraq • Division IT &amp; Technical • Location Iraq - Baghdad • Closing Date 03-Oct-2026</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, configure, code and unit-test automation workflows in both UiPath and Blue Prism, following approved Process Definition Documents and solution designs.</li><li>Integrate automations with business applications, databases, APIs and web services, and with the relevant Orchestrator / Control Room environment, ensuring secure and reliable data exchange.</li><li>Produce and maintain Solution Design Documents (SDDs), technical specifications and process workflow diagrams for every automation built.</li><li>Translate business requirements into detailed technical solution designs, applying reusable components, exception-handling frameworks and coding standards, for review and approval by the Automation Lead &amp; BA.</li><li>Support the Platform, QA &amp; Support Engineer through unit testing, defect resolution and a clean handover of automations into SIT/UAT and release.</li><li>Build and maintain a library of reusable components and coding standards to improve development speed and consistency across both platforms.</li></ul><p><strong>Education, Experience and Competencies</strong></p><p>Education</p><ul><li>Bachelor's degree in computer science, Information Technology, Engineering or a related field.</li></ul><p>Experience</p><ul><li>3+ years of hands-on RPA development experience, with proven experience in at least one of UiPath or Blue Prism; working knowledge of both platforms strongly preferred.</li><li>Programming/scripting experience in VB.NET, C#, Python or similar, plus strong SQL skills.</li><li>Experience integrating automations with APIs, web services and enterprise applications.</li><li>UiPath (e.g., UiPath Certified Professional) and/or Blue Prism developer certification preferred.</li><li>Strong grasp of RPA workflow design patterns, reusable component libraries and exception-handling frameworks (e.g., Reframe work or equivalent).</li><li>Solid database and API integration skills, and comfort working across more than one automation platform.</li><li>Strong debugging and troubleshooting ability, with disciplined technical documentation habits.</li><li>Understanding of Orchestrator / Control Room concepts (queues, assets, credentials, scheduling).</li><li>Collaborative mindset to work closely with business analysis and QA/support functions.</li></ul><p><strong>Competencies</strong></p><p>Behavioural</p><ul><li>Serving our Customers</li><li>Achievement Driven</li><li>Teamwork</li><li>Information Seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Project / Program Management</li><li>Performance Management</li><li>Oral &amp; Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>Strategic Planning and Thinking</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p>About Application Process</p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Highest Education Qualification</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education</p><ul><li>Bachelor's degree in computer science, Information Technology, Engineering or a related field.</li></ul><p>Experience</p><ul><li>3+ years of hands-on RPA development experience, with proven experience in at least one of UiPath or Blue Prism; working knowledge of both platforms strongly preferred.</li><li>Programming/scripting experience in VB.NET, C#, Python or similar, plus strong SQL skills.</li><li>Experience integrating automations with APIs, web services and enterprise applications.</li><li>UiPath (e.g., UiPath Certified Professional) and/or Blue Prism developer certification preferred.</li><li>Strong grasp of RPA workflow design patterns, reusable component libraries and exception-handling frameworks (e.g., Reframe work or equivalent).</li><li>Solid database and API integration skills, and comfort working across more than one automation platform.</li><li>Strong debugging and troubleshooting ability, with disciplined technical documentation habits.</li><li>Understanding of Orchestrator / Control Room concepts (queues, assets, credentials, scheduling).</li><li>Collaborative mindset to work closely with business analysis and QA/support functions.</li></ul><p><strong>Competencies</strong></p><p>Behavioural</p><ul><li>Serving our Customers</li><li>Achievement Driven</li><li>Teamwork</li><li>Information Seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Project / Program Management</li><li>Performance Management</li><li>Oral &amp; Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>Strategic Planning and Thinking</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Senior RPA Developer who will be responsible on the designs, builds and maintains the automation workflows that power Zain Iraq's RPA program, working across both UiPath and Blue Prism. Reporting to the IT Manager, this role takes approved business requirements and turns them into robust, well-architected and reusable automations — integrating with source systems, documenting solutions thoroughly, and handing off stable, well-tested bots for release and operation.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Design, configure, code and unit-test automation workflows in both UiPath and Blue Prism, following approved Process Definition Documents and solution designs.</span></p><br></li><li><p><span>Integrate automations with business applications, databases, APIs and web services, and with the relevant Orchestrator / Control Room environment, ensuring secure and reliable data exchange.</span></p><br></li><li><p><span>Produce and maintain Solution Design Documents (SDDs), technical specifications and process workflow diagrams for every automation built.</span></p><br></li><li><p><span>Translate business requirements into detailed technical solution designs, applying reusable components, exception-handling frameworks and coding standards, for review and approval by the Automation Lead &amp; BA.</span></p><br></li><li><p><span>Support the Platform, QA &amp; Support Engineer through unit testing, defect resolution and a clean handover of automations into SIT/UAT and release.</span></p><br></li><li><p><span>Build and maintain a library of reusable components and coding standards to improve development speed and consistency across both platforms.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><strong><span>Education</span></strong></p><br><ul><li><p><span>Bachelor's degree in computer science, Information Technology, Engineering or a related field.</span></p><br></li></ul><p><strong><span>Experience</span></strong></p><br><ul><li><p><span>3+ years of hands-on RPA development experience, with proven experience in at least one of UiPath or Blue Prism; working knowledge of both platforms strongly preferred.</span></p><br></li><li><p><span>Programming/scripting experience in VB.NET, C#, Python or similar, plus strong SQL skills.</span></p><br></li><li><p><span>Experience integrating automations with APIs, web services and enterprise applications.</span></p><br></li><li><p><span>UiPath (e.g., UiPath Certified Professional) and/or Blue Prism developer certification preferred.</span></p><br></li><li><p><span>Strong grasp of RPA workflow design patterns, reusable component libraries and exception-handling frameworks (e.g., Reframe work or equivalent).</span></p><br></li><li><p><span>Solid database and API integration skills, and comfort working across more than one automation platform.</span></p><br></li><li><p><span>Strong debugging and troubleshooting ability, with disciplined technical documentation habits.</span></p><br></li><li><p><span>Understanding of Orchestrator / Control Room concepts (queues, assets, credentials, scheduling).</span></p><br></li><li><p><span>Collaborative mindset to work closely with business analysis and QA/support functions.</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><strong><span>Behavioural</span></strong></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Teamwork</span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><ul><li><p><span>Initiative</span></p><br></li></ul><p><strong><span>Technical</span></strong></p><br><ul><li><p><span>Project / Program Management </span></p><br></li><li><p><span>Performance Management </span></p><br></li><li><p><span>Oral &amp; Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application </span></p><br></li><li><p><span>Strategic Planning and Thinking </span></p><br></li></ul><p><strong><span>IDE Competency</span></strong></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<p>The Technical Support Engineer will be the first point of contact with the customer, he/she will be responsible for the following :</p><p>1- Answering customers calls in a professional manner.</p><p>2-Take ownership of customer issues reported and see problems through to resolution by coordinating with relevant teams.</p><p>3- Diagnose, troubleshoot and identify solutions to resolve customer issues in L1 &amp; L2.</p><p>4-Provide fast and accurate feedback to customers.</p><p>5- Taking all the necessary information required as per the instructions of the relevant teams ( Implementation and Technical).</p><p>6- Following up on helpdesk tickets in a daily manner and updating the customer about their ticket`s status regularly.</p><p>7- Creating and managing a knowledge base of prior issues faced and incrementally start applying solutions directly when applicable.</p><p>8- Ensure proper recording and closure of all issues.</p><p>9- Provide weekly and monthly reports.</p><p>10- Troubleshoot and respond to system requests by providing detailed resolutions to supported customers within the pre-determined time frame of the contracted service level agreement.</p><p>11- Follow through with customers whose issues are not closed to Identify solutions to work around open issues that are under investigation or pending resolution to the tickets assigned by a Team Lead or Manager.</p><p><strong>Desired Candidate Profile</strong></p><h3>Requirements:</h3><ul><li>Candidates must have at least Bachelor degree in the following: Computers Engineering, IT Engineering, Software Engineering, Business administration, Accounting, finance or Computer Science.</li><li>Excellent communication skills</li><li>Excellent written and verbal English skills is essential.</li><li>Basic Knowledge in Linux Distributions.</li><li>Good organization skills.</li><li>Experience in Technical Documentation is a plus.</li><li>Experience in working with Developers and Software Engineers is a plus.</li><li>Ability to learn fast and execute accordingly.</li><li>Prior knowledge in Odoo ERP is a plus.</li></ul><h3>Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise</h3><h3>Responsibilities</h3><ul><li>Answering customers calls in a professional manner.</li><li>Solve basic requests and issues</li><li>Ensure proper recording and closure of all issues.</li><li>Provide weekly and monthly reports.</li><li>Provide fast and accurate feedback to customers.</li><li>Creating and managing a knowledge base of prior issues.</li></ul><h3>Must Have</h3><ul><li>Bachelor Degree or Higher in IT or related fields</li><li>Basic Knowledge in Linux Distributions.</li><li>Perfect written English</li><li>Highly creative and autonomous</li><li>Good organization skills.</li></ul><h3>Nice to have</h3><ul><li>Experience in Technical Documentation.</li><li>Additional languages</li><li>Experience in working with Developers and Software Engineers.</li><li>Prior knowledge in Odoo ERP.</li></ul><h3>What's great in the job?</h3><p>Great team of smart people, in a friendly and open culture</p><p>No dumb managers, no stupid tools to use, no rigid working hours</p><p>No waste of time in enterprise processes, real responsibilities and autonomy</p><p>Expand your knowledge of various business industries</p><p>Create content that will help our users on a daily basis</p><p>Real responsibilities and challenges in a fast-evolving company</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Khana is seeking a highly skilled and motivated Senior UI/UX Designer to join our dynamic team.<br> As a Senior UI/UX Designer at Khana, you will play a pivotal role in shaping the user experience and interface design of our innovative digital products.<br> You will collaborate closely with cross-functional teams including product managers, developers, and marketing professionals to create intuitive, engaging, and visually stunning designs that enhance user satisfaction and drive business growth.<br> The ideal candidate is passionate about user-centered design principles, has a keen eye for aesthetics, and possesses a strong understanding of usability and accessibility standards.<br> At Khana, we encourage creativity, continuous learning, and innovation, providing you with the opportunity to work on challenging projects and make a significant impact on our brand and users.<br> If you thrive in a fast-paced environment and are eager to push the boundaries of UI/UX design, this position offers the perfect platform to advance your career and contribute meaningfully to a forward-thinking company.<br> Responsibilities Lead the design and implementation of user interface components and workflows across mobile and web platforms.<br> Collaborate with product managers and developers to translate business requirements into engaging, user-friendly designs.<br> Conduct user research and usability testing to gather insights and refine design solutions.<br> Create wireframes, prototypes, and high-fidelity mockups to effectively communicate design concepts to stakeholders.<br> Ensure consistency and adherence to brand guidelines and design standards throughout all user touchpoints.<br> Mentor and guide junior UI/UX designers, providing constructive feedback to enhance team performance.<br> Stay up-to-date with the latest UI/UX trends, tools, and best practices to continuously improve design quality.<br> Private Health Insurance Pension Plan Bachelor’s degree in Design, Human-Computer Interaction, or a related field, or equivalent practical experience.<br> At least 5 years of professional experience in UI/UX design, preferably in technology-driven environments.<br> Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar software.<br> Strong portfolio demonstrating expertise in user-centered design, interaction design, and visual design.<br> Excellent understanding of responsive design principles and cross-platform consistency.<br> Experience conducting user research, usability testing, and incorporating data-driven design decisions.<br> Exceptional communication and collaboration skills with the ability to work effectively in multidisciplinary teams.<br></span> </div>

<p>As an employee of our company, you will collaborate with a pool of implementers and developers to develop a solution for customers needs. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff. This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.</p><ul><li>Customer Relationship</li><li>Personal Evolution</li><li>Autonomy</li><li>Administrative Work</li><li>Technical Expertise</li></ul><p>Responsibilities</p><ul><li>Lead the entire project implementation cycle</li><li>Achieve deadlines</li><li>Do business analysis</li><li>Negotiate and design a solution</li><li>Master the full features of Odoo ERP system</li><li>Training users</li><li>Configuring the system</li><li>Testing the developed features</li><li>Uploading data</li></ul><p>Must Have</p><ul><li>Bachelor Degree or Higher in accounting or relevant fields</li><li>Passion for software products</li><li>Perfect written English</li><li>Highly creative and autonomous</li><li>Experience in accounting</li><li>Experience using ERP system like SAP, MSdynamic,..etc</li></ul><p>Nice to have</p><ul><li>Code knowledge</li><li>Additional languages</li><li>Research</li><li>Strong analytical skills</li></ul><p>What's great in the job?</p><ul><li>Great team of smart people, in a friendly and open culture</li><li>No dumb managers, no stupid tools to use, no rigid working hours</li><li>No waste of time in enterprise processes, real responsibilities and autonomy</li><li>Expand your knowledge of various business industries</li><li>Real responsibilities and challenges in a fast evolving company</li></ul><p>Our Product</p><p>Discover our products. READ</p><p>What We Offer</p><p>Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company. Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly gathering, and much more</p><p>Perks</p><ul><li>A full-time position</li><li>Attractive salary package.</li><li>Trainings 12 days / year, including 6 of your choice.</li><li>Sport Activity Play any sport with colleagues, the bill is covered.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor Degree or Higher in accounting or relevant fields</li><li>Passion for software products</li><li>Perfect written English</li><li>Highly creative and autonomous</li><li>Experience in accounting</li><li>Experience using ERP system like SAP, MSdynamic,..etc</li><li>Code knowledge</li><li>Additional languages</li><li>Research</li><li>Strong analytical skills</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire RPA Automation Expert. Who Will be responsible on the business side of Robotic Process Automation (RPA) program. This role sits at the intersection of business strategy and technical delivery: it defines and governs how automation opportunities are identified, qualified, prioritized and justified, and it is accountable for ensuring every automated process reflects a solid, well-architected business solution before it reaches development. The role reports to the Business Excellence Team Manager and works in close daily partnership with the IT Manager and the RPA delivery team (Multi-Platform RPA Developer and Platform, QA &amp; Support Engineer) to turn business pain points into measurable automation value.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Define, maintain and enforce governance standards, delivery methodology and best practices for the RPA program across both the UiPath and Blue Prism platforms; act as the accountable owner of program quality and compliance.</span></p><br></li><li><p><span>Lead the discovery and assessment of candidate business processes across departments; run feasibility studies (technical, financial, operational) to determine which processes are suitable for automation.</span></p><br></li><li><p><span>Engage business stakeholders to elicit, document and validate detailed business and functional requirements, translating them into Process Definition Documents (PDDs) that the delivery team can build from.</span></p><br></li><li><p><span>Own and approve the business-fit and architectural soundness of proposed automation solutions, ensuring designs produced by the RPA Developer meet business intent, governance standards and scalability requirements.</span></p><br></li><li><p><span>Maintain the automation pipeline and roadmap, balancing business value, complexity and capacity to sequence delivery in line with organizational priorities.</span></p><br></li><li><p><span>Build ROI models and business cases for proposed automations, and track realized benefits (time saved, cost avoided, error reduction) against forecast after go-live.</span></p><br></li><li><p><span>Act as the primary liaison between the Business Excellence Team, IT, and business-unit stakeholders throughout the automation lifecycle, from intake to post-implementation review.</span></p><br></li><li><p><span>Provide regular status, pipeline and benefits-realization reporting to the Business Excellence Team Manager and relevant governance forums.</span></p><br></li></ul> <br> <br><br> Education, Experience &amp; Skills <br> <p><strong><span>Education</span></strong></p><br><ul><li><p><span>Bachelor's degree in Business Administration, Information Technology, Engineering or a related field.</span></p><br></li></ul><p><strong><span>Experience</span></strong></p><br><ul><li><p><span>5+ years of experience in business analysis, process improvement or business excellence roles, including at least 2 years working directly on RPA or intelligent automation initiatives.</span></p><br></li><li><p><span>Working knowledge of UiPath and/or Blue Prism from a business/solution-design perspective (hands-on development not required).</span></p><br></li><li><p><span>Lean Six Sigma, BPM (Business Process Management) or CBAP certification is a strong plus.</span></p><br></li><li><p><span>Prior experience in telecom or another large, process-intensive enterprise is an advantage.</span></p><br></li><li><p><span>Process mapping and modeling (BPMN or equivalent) and structured requirements elicitation techniques.</span></p><br></li><li><p><span>Strong understanding of RPA governance frameworks, operating models and solution-design principles across multiple automation platforms.</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><strong><span>Behavioral Competency</span></strong></p><br><ul><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Problem Solving and Creativity </span></p><br></li><li><p><span>Relationship Building </span></p><br></li><li><p><span>Initiative </span></p><br></li></ul><p><strong><span>Technical Competency</span></strong></p><br><ul><li><p><span>Oral and Written Communication </span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application </span></p><br></li><li><p><span>Quality, Health, Safety, Security and Environment</span></p><br></li><li><p><span>Capacity Planning and Demand Management</span></p><br></li><li><p><span>IT User Support</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><strong><span>IDE Competency</span></strong></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Role Purpose <br> <p><span>Zain Iraq is actively recruiting to hire a&nbsp;</span><span>BI Senior Data Scientist </span><span>who is&nbsp;responsible </span><span>of customer analytics unit activities including&nbsp; contribution to advanced analytics roadmap, liaising with departments in prioritization of business requirements, developing and implementing advanced analytics models,&nbsp; proactively defining areas for data science initiatives,&nbsp; supervising and managing&nbsp; data science projects, managing implementation and maintenance of used analytical models.&nbsp; ( segmentation, proactive churn model, big data use cases)</span></p><br> <br> <br><br> Responsibilities <br> <ul><li><p><span>Applies advanced statistical and predictive modeling and machine learning techniques to design, build, maintain, and improve on business decisions including commercial, finance , technical and for other core functions.</span></p><br></li><li><p><span>Works with business stakeholders to identify the business requirements and the expected outcome. Models and frames business scenarios that are meaningful and which impact on critical business processes and/or decisions.</span></p><br></li><li><p><span>Leads discovery processes with business stakeholders to identify the business requirements and the expected outcome.</span></p><br></li><li><p><span>Identifies what data is available and relevant, including internal and external data sources.</span></p><br></li><li><p><span>Makes strategic recommendations on data collection, integration, and retention requirements incorporating business requirements and knowledge of best practices.</span></p><br></li><li><p><span>Solves client analytics problems and communicates results and methodologies.</span></p><br></li><li><p><span>Employs the appropriate algorithm by using data mining solution packages to discover patterns and validates analysis by comparing appropriate samples.</span></p><br></li><li><p><span>Develops innovative and effective approaches to solve clients' analytics problems and communicates results and methodologies.</span></p><br></li><li><p><span>Presents and depicts the rationale of their findings in easy-to-understand terms for the business, contradicting common belief, if needed.</span></p><br></li><li><p><span>Communicates and works with business subject matter experts and organizational leadership.</span></p><br></li><li><p><span>Provides on-going tracking and monitoring of performance of decision systems and statistical models. Leads the design and deployment of enhancements and fixes to implemented models as needed.</span></p><br></li><li><p><span>Utilize AI technologies to support business objectives through data-driven insights and automation.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><b><span>Education</span></b></p><br><ul><li><p><span>Bachelor degree in IT, computer science or related fields</span></p><br></li><li><p><span>BSC or above in a relevant field such as Computer Science, Data Science, Mathematics, econometrics, or related disciplines.</span></p><br></li><li><p><span>Machine Learning: Solid understanding of supervised &amp; unsupervised, or reinforcement learning techniques.</span></p><br></li><li><p><span>Deep Learning: Proficient in neural network architectures and frameworks such as PyTorch.</span></p><br></li><li><p><span>LLMs &amp; NLP (Preferable experience): Hands-on experience with NLP technique and familiarity with transformer-based models.</span></p><br></li><li><p><span>Causal Inference (Preferable experience): Familiarity with causal modeling techniques</span></p><br></li><li><p><span>Programming: Proficiency in SQL or Python and familiarity with ML libraries.</span><span>Bachelor’s degree in an IT-related field or equivalent</span></p><br></li></ul><p><b><span>Experience</span></b></p><br><ul><li><p><span>4–6 years in data science or ML roles.</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><i><span>Behavioral</span></i></p><br><ul><li><p><span>Achievement Driven</span></p><br></li><li><p><span>Integrity</span></p><br></li><li><p><span>Teamwork</span></p><br></li><li><p><span>Information Seeking</span></p><br></li></ul><p><span>Technical</span></p><br><ul><li><p><span>Oral and Written Communication</span></p><br></li><li><p><span>Financial Management</span></p><br></li><li><p><span>Project / Program Management</span></p><br></li><li><p><span>Business modelling and Analysis</span></p><br></li><li><p><span>Strategic Planning and Thinking</span></p><br></li><li><p><span>Sales Management</span></p><br></li><li><p><span>Technology Application</span></p><br></li><li><p><span>Performance Management</span></p><br></li><li><p><span>IT Business Analysis</span></p><br></li></ul><p><span>IDE Competency</span></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>

<p>Our Client, a leading company in the fintech industry, is looking for a Salesforce QA to join their remote team. The candidate will be responsible for validating Salesforce configurations, testing automations, checking security settings, and conducting integration testing to ensure the platform's quality and reliability.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Validate Salesforce configurations against business requirements, ensuring accuracy and consistency across environments.</li><li>Test automation processes (Flows, workflows, triggers, Apex-based automations) to confirm they function as intended and do not introduce regressions.</li><li>Check and verify security settings, including profiles, permission sets, sharing rules, and field-level security, to ensure compliance with data access policies.</li><li>Conduct integration testing between Salesforce and connected third-party systems/APIs to validate data flow, accuracy, and system stability.</li><li>Identify, document, and track defects through resolution, working closely with developers and administrators.</li><li>Support release and deployment testing across sandbox and production environments.</li><li>Contribute to test planning, test case design, and QA documentation for Salesforce projects.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3 5 years of experience in QA/testing roles within a Salesforce environment</li><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Strong understanding of Salesforce configuration, automation tools (Flow, Process Builder legacy knowledge a plus), and security model (profiles, permission sets, roles, sharing rules).</li><li>Experience testing system integrations and API-based data exchanges.</li><li>Familiarity with Salesforce testing tools and/or general QA methodologies (manual and/or automated testing).</li><li>Strong analytical and problem-solving skills, with high attention to detail.</li><li>Good communication skills to collaborate with cross-functional technical teams.</li><li>Salesforce certification(s) (e.g., Salesforce Administrator, Platform App Builder) is a plus.</li></ul>

<p>Wood is recruiting for a GIS Coordinator to join its Iraq business unit focusing on development and execution of the Field concession program through the management of geospatial information, land allocation processes, and GIS services. This role is a full-time on-site role in Basra, Iraq on 5/2 (5 days ON and 2 days OFF) rotation, #Wood #Iraq #Basra #GIS Coordinator</p><p>The role</p><p>This is an exciting opportunity for an experienced GIS Coordinator to join our Iraq Business Unit. Our Clients and Projects Designing the future. Transforming the world. Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions. Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region.</p><p>What we can offer</p><ul><li>Meaningful and interesting projects Delivered to high profile clients and complex projects in Iraq</li><li>Commitment to Diversity and Inclusion ; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice</li><li>Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market</li><li>Medical Insurance: Ensures inpatient and outpatient medical care is available should you require treatment.</li><li>Commitment to continued professional development; development plans that are tailored to your individual needs and interests</li><li>Global connections : join experts around the world who are at the leading edge of our industry, shaping the standards of our profession</li><li>Long Service Award: Wood values the commitment and loyalty of our people. Celebrating Long Service provides an opportunity for the business to demonstrate their appreciation of the hard work, dedication and many years services of our employees at 5-year service milestones</li></ul><p>Job Objectives: This position supports the development and execution of the Field concession program through the management of geospatial information, land allocation processes, and GIS services. The role is responsible for maintaining and developing the centralized GIS database, supporting the GIS Management of Change (MOC) process, and providing accurate spatial information to support engineering, HSE, construction, UXO, and operational activities.</p><p>Activities: Leadership</p><ul><li>Perform all duties in compliance with HSE requirements and actively support the "Nobody Gets Hurt" initiative.</li><li>Collaborate with the GIS and UXO teams to plan, prioritize, and execute assigned work activities in accordance with project objectives and deadlines.</li></ul><p>Responsibilities</p><ul><li>Process land allocation and land use requests through the established GIS Management of Change (MOC) process, ensuring compliance with project procedures and approval workflows.</li><li>Prepare a wide range of GIS maps, spatial datasets, and cartographic products to support operational, engineering, HSE, and management requirements.</li><li>Perform GIS-based spatial analysis, conflict detection, and land use assessments to identify potential overlaps, constraints, and operational risks.</li><li>Receive, verify, validate, and maintain UXO Completion Reports within the GIS database, ensuring data integrity and completeness.</li><li>Perform verification and quality assurance/quality control (QA/QC) of field survey data, ensuring accuracy, completeness, consistency, and compliance with project standards, and report discrepancies where identified.</li><li>Utilize specialized equipment (GPS, DGPS, and geographic information system [GIS] devices) to survey, locate, trace, measure and record boundaries and infrastructure in the field.</li><li>Conduct field inspections and surveillance activities to monitor infrastructure, land use, environmental conditions, and operational activities, reporting anomalies such as spills, leaks, unauthorized activities, environmental breaches, and other management-directed observations.</li><li>Examine, compare, and reconcile historical and current spatial records, engineering documentation, and survey data to ensure accuracy and maintain a reliable GIS database.</li><li>Prepare detailed survey deliverables, including maps, plots, sketches, spatial datasets, technical reports, and supporting documentation using approved templates and procedures.</li><li>Process, validate, integrate, and maintain project as-built information, engineering drawings, survey data, and other geospatial datasets within the enterprise GIS environment.</li><li>Maintain GIS databases, ensuring data quality, version control, metadata compliance, and adherence to corporate GIS standards.</li><li>Coordinate with internal departments and contractors to collect, validate, and update spatial information, ensuring consistency across all project datasets.</li><li>Train, mentor, and provide technical guidance to local personnel in GIS systems, surveying techniques, spatial data management, and established GIS procedures.</li><li>Prepare periodic reports, statistics, dashboards, and spatial analyses to support management reporting and operational planning.</li><li>Develop, maintain, and improve GIS workflows, data models, and automation tools to enhance efficiency and data quality.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or bachelor s degree in geographic information systems (GIS), Surveying, Geomatics, Geography, Engineering, Topography, or a related discipline. A diploma may be substituted with a minimum of seven (7) years of relevant GIS experience supporting oil and gas operations. Demonstrated experience in GIS database development, spatial data integration, geodatabase management, data automation, and web mapping applications. Experience with Explosive Remnants of War (ERW) / Unexploded Ordnance (UXO) or humanitarian/commercial demining geodatabases is desired. The candidate shall possess technical proficiency in the following software and systems: ESRI ArcGIS Desktop, ArcGIS Pro, and AutoCAD. It is desirable that the candidate has experience with ArcGIS Enterprise/Server (v10.1 or higher), ArcGIS Online, ArcSDE geodatabases, and relational database management systems (RDBMS) such as Oracle or Microsoft SQL Server. The candidate shall demonstrate strong proficiency in Microsoft Office applications, including but not limited to advanced Microsoft Excel, Word, PowerPoint, and Outlook.</p><p>Skills:</p><ul><li>Good physical fitness (stamina) is required (20% of the job is fieldwork that involves working outdoors in all types of weather and over rough terrain, walking long distances and standing for extended periods while taking measurements).</li><li>The candidate must have excellent reading, writing, and spoken English proficiency and should be a strong communicator of technical language to native and non-native English speakers.</li><li>Desired skills include strong organizational abilities, attention to detail, problem solving, delivering solutions and ability to work in a fast-paced environment.</li><li>Demonstrated ability to prepare and deliver technical training and presentations.</li><li>Ability to work independently with minimal supervision as well as collaboratively within multidisciplinary and multicultural teams.</li><li>Ability to handle multiple job tasks simultaneously.</li></ul><p>Systems: ArcGIS ArcSDE Python Oracle SQL AutoCAD</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Salesforce QA <p>Our Client, a leading company in the fintech industry, is looking for a <strong>Salesforce QA </strong>to join their remote team. The candidate will be responsible for validating Salesforce configurations, testing automations, checking security settings, and conducting integration testing to ensure the platform's quality and reliability.<br><strong><br>Key Responsibilities</strong><br></p><br><ul><li>Validate Salesforce configurations against business requirements, ensuring accuracy and consistency across environments.</li><li><span>Test automation processes (Flows, workflows, triggers, Apex-based automations) to confirm they function as intended and do not introduce regressions.</span></li><li> Check and verify security settings, including profiles, permission sets, sharing rules, and field-level security, to ensure compliance with data access policies.</li><li><span>Conduct integration testing between Salesforce and connected third-party systems/APIs to validate data flow, accuracy, and system stability.</span></li><li> Identify, document, and track defects through resolution, working closely with developers and administrators.</li><li> Support release and deployment testing across sandbox and production environments.</li><li> Contribute to test planning, test case design, and QA documentation for Salesforce projects.</li></ul><p><strong>Requirements</strong></p><br><ul><li>3–5 years of experience in QA/testing roles within a Salesforce environment</li><li> Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li> Strong understanding of Salesforce configuration, automation tools (Flow, Process Builder legacy knowledge a plus), and security model (profiles, permission sets, roles, sharing rules).</li><li> Experience testing system integrations and API-based data exchanges.</li><li> Familiarity with Salesforce testing tools and/or general QA methodologies (manual and/or automated testing).</li><li> Strong analytical and problem-solving skills, with high attention to detail.</li><li> Good communication skills to collaborate with cross-functional technical teams.</li><li> Salesforce certification(s) (e.g., Salesforce Administrator, Platform App Builder) is a plus.</li></ul> <br> <br> </div>

<h3>Key Responsibilities</h3> <p>Define, maintain and enforce governance standards, delivery methodology and best practices for the RPA program across both the UiPath and Blue Prism platforms; act as the accountable owner of program quality and compliance.</p> <p>Lead the discovery and assessment of candidate business processes across departments; run feasibility studies (technical, financial, operational) to determine which processes are suitable for automation.</p> <p>Engage business stakeholders to elicit, document and validate detailed business and functional requirements, translating them into Process Definition Documents (PDDs) that the delivery team can build from.</p> <p>Own and approve the business-fit and architectural soundness of proposed automation solutions, ensuring designs produced by the RPA Developer meet business intent, governance standards and scalability requirements.</p> <p>Maintain the automation pipeline and roadmap, balancing business value, complexity and capacity to sequence delivery in line with organizational priorities.</p> <p>Build ROI models and business cases for proposed automations, and track realized benefits (time saved, cost avoided, error reduction) against forecast after go-live.</p> <p>Act as the primary liaison between the Business Excellence Team, IT, and business-unit stakeholders throughout the automation lifecycle, from intake to post-implementation review.</p> <p>Provide regular status, pipeline and benefits-realization reporting to the Business Excellence Team Manager and relevant governance forums.</p><p><strong>Desired Candidate Profile</strong></p><h3>Education, Experience &amp; Skills</h3> <p>Education</p> <ul> <li>Bachelor's degree in Business Administration, Information Technology, Engineering or a related field.</li> </ul> <p>Experience</p> <ul> <li>5+ years of experience in business analysis, process improvement or business excellence roles, including at least 2 years working directly on RPA or intelligent automation initiatives.</li> <li>Working knowledge of UiPath and/or Blue Prism from a business/solution-design perspective (hands-on development not required).</li> <li>Lean Six Sigma, BPM (Business Process Management) or CBAP certification is a strong plus.</li> <li>Prior experience in telecom or another large, process-intensive enterprise is an advantage.</li> <li>Process mapping and modeling (BPMN or equivalent) and structured requirements elicitation techniques.</li> <li>Strong understanding of RPA governance frameworks, operating models and solution-design principles across multiple automation platforms.</li> </ul> <h3><br></h3><ul> </ul>

<p>Optimize Asiacell s owned digital assets for maximum visibility across traditional search engines and AI-powered answering engines, while driving sustainable growth in traffic, engagement, and conversions through SEO and CRO excellence.</p><p><strong>Website Growth &amp; Optimization</strong></p><p>Own the performance of the corporate website and microsites, ensuring traffic growth, retention, and seamless user experiences. Implement strategies to improve load times, mobile-first usability, accessibility compliance, and simplified user journeys. Collaborate with developers, designers, and content teams to deliver continuous website enhancements.</p><p><strong>SEO &amp; AEO/LLM Optimization</strong></p><p>Develop and execute strategies to improve visibility across both search engines and emerging answering engines (e.g., ChatGPT, Perplexity, Gemini). Ensure structured data, semantic markup, and authoritative signals are embedded into digital assets for higher AI/LLM inclusion. Monitor and optimize keyword rankings, organic traffic, and visibility share within AI-driven answer engines and conversational outputs. Partner with content/product teams to build AI-friendly, optimized content that matches user intent.</p><p><strong>Conversion Rate Optimization (CRO)</strong></p><p>Lead A/B and multivariate testing to optimize conversion funnels across recharge, sales, and registration journeys. Improve landing page design, CTAs, and content layouts to boost conversion and minimize drop-offs. Use analytics and behavioral tools (heatmaps, click paths, scroll depth) to design and test CRO experiments. Translate data into actionable recommendations to grow digital sales and revenue contribution.</p><p><strong>Analytics &amp; Performance Tracking</strong></p><p>Define and track KPIs such as organic traffic, share of AI/answer engine results, bounce rates, and conversion uplift. Build and maintain dashboards for leadership visibility. Leverage GA4, ContentSquare, SEO platforms, and CRO tools for insights and optimization.</p><p><strong>Cross-Functional Collaboration &amp; Growth Enablement</strong></p><p>Align SEO/CRO initiatives with broader digital growth campaigns in partnership with Marketing, Product, and UX. Manage external SEO and CRO partners/agencies when required. Benchmark performance against competitors and global best practices, ensuring continuous growth.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in marketing, communications, advertising, or a related field. 5+ years in SEO, website optimization, or CRO, preferably in telecom, e-commerce, or digital first sectors. Strong skills with analytics tools (GA4, Hotjar, SEMrush, Ahrefs). Understanding of Answer Engine Optimization (AEO) and how LLMs (ChatGPT, Perplexity, Gemini) surface content. Behavioural Competenciest: Delivering Results &amp; Fostering Ownership Building Customer Value Networking &amp; Influencing Collaboratively Leading Teams Shaping Strategy Driving Change Technical Competencies: Competency Name Digital Content Management Machine Learning / Artificial Intelligence Digital Analytics Website Management</p>

<p>Zain Iraq is actively recruiting to hire a B2B product developer who is responsible for understanding customer needs, creating something new, and bringing it to market. Besides choosing what to build, he / she communicates the benefits and measure the performance of the product The individual is responsible for product marketing, go to market management and segment performance of SME &amp; Large customer segments</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Customer offer management to build new sales, retain existing customers</li><li>Simplification and clean-up of offer portfolio by keeping a close eye on commercial objectives, market shares, customer demands and automation objectives</li><li>Building and managing ATL &amp; BTL product portfolios</li><li>Mapping, simplification and standardization of customer experience for all ATL &amp; BTL offers</li><li>Enabling self-care to smoothen customer experience for all products</li><li>Carrying out routine analysis to build new products, customer propositions, simplify and clean existing services.</li><li>Hands on BI tools and reporting dashboard to keep track, report and manage all segment performance management KPIs impacting revenue and base growth</li><li>Build churn management campaigns using BI analysis and reports, and work with CVM and sales team to retain customer base, and drive engagement.</li><li>Responsible for planning new product development, managing existing product catalogue, product features and customer experiences.</li><li>Develop product develop requests, follow up with technology and commercial stakeholders for timely product delivery, as per customer requests and system design capabilities.</li><li>Maintain product catalogue and conduct trials tests and risk assessments to ensure all features are working as desired, planned and requested.</li><li>Maintain information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis.</li><li>Participate in collecting and analyzing data regarding service performance/market feedback/profitability/revenue of service and other for the development of product life cycle progress reports</li><li>Evaluating the success of new products by conducting focus groups or surveys with target markets.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education</p><ul><li>Bachelor s degree</li></ul><p>Experience</p><ul><li>A minimum of 2-3 years of telecom/ICT service provider experience, with at least 1 year in a similar role</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Achievement Driven</li><li>Analytical Thinking</li><li>Team Work</li><li>Information Seeking</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral &amp; Written Communication</li><li>Managing Information</li><li>Advertising and Marketing</li><li>Technology Application</li><li>Product Development</li><li>IT Business Analysis</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p>About Application Process</p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li></ul>

<br>ZAIN2498 - BI Senior Data Scientist<br>•<br>Operation<br>Zain Iraq<br>•<br>Division<br>Operations<br>•<br>Location<br>Iraq - Baghdad<br>•<br>Closing Date<br>05-Sep-2026<br>About Zain<br>Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: https://zain.com/en/about-us/overview<br>Role Purpose<br>Zain Iraq is actively recruiting to hire a BI Senior Data Scientist who is responsible of customer analytics unit activities including contribution to advanced analytics roadmap, liaising with departments in prioritization of business requirements, developing and implementing advanced analytics models, proactively defining areas for data science initiatives, supervising and managing data science projects, managing implementation and maintenance of used analytical models. ( segmentation, proactive churn model, big data use cases)<br>Responsibilities<br>•<br>Applies advanced statistical and predictive modeling and machine learning techniques to design, build, maintain, and improve on business decisions including commercial, finance , technical and for other core functions.<br>•<br>Works with business stakeholders to identify the business requirements and the expected outcome. Models and frames business scenarios that are meaningful and which impact on critical business processes and/or decisions.<br>•<br>Leads discovery processes with business stakeholders to identify the business requirements and the expected outcome.<br>•<br>Identifies what data is available and relevant, including internal and external data sources.<br>•<br>Makes strategic recommendations on data collection, integration, and retention requirements incorporating business requirements and knowledge of best practices.<br>•<br>Solves client analytics problems and communicates results and methodologies.<br>•<br>Employs the appropriate algorithm by using data mining solution packages to discover patterns and validates analysis by comparing appropriate samples.<br>•<br>Develops innovative and effective approaches to solve clients' analytics problems and communicates results and methodologies.<br>•<br>Presents and depicts the rationale of their findings in easy-to-understand terms for the business, contradicting common belief, if needed.<br>•<br>Communicates and works with business subject matter experts and organizational leadership.<br>•<br>Provides on-going tracking and monitoring of performance of decision systems and statistical models. Leads the design and deployment of enhancements and fixes to implemented models as needed.<br>•<br>Utilize AI technologies to support business objectives through data-driven insights and automation.<br>Education, Experience and Competencies<br>Education<br>•<br>Bachelor degree in IT, computer science or related fields<br>•<br>BSC or above in a relevant field such as Computer Science, Data Science, Mathematics, econometrics, or related disciplines.<br>•<br>Machine Learning: Solid understanding of supervised &amp; unsupervised, or reinforcement learning techniques.<br>•<br>Deep Learning: Proficient in neural network architectures and frameworks such as PyTorch.<br>•<br>LLMs &amp; NLP (Preferable experience): Hands-on experience with NLP technique and familiarity with transformer-based models.<br>•<br>Causal Inference (Preferable experience): Familiarity with causal modeling techniques<br>•<br>Programming: Proficiency in SQL or Python and familiarity with ML libraries.Bachelor s degree in an IT-related field or equivalent<br>Experience<br>•<br>4 6 years in data science or ML roles.<br>Competencies<br>Behavioral<br>•<br>Achievement Driven<br>•<br>Integrity<br>•<br>Teamwork<br>•<br>Information Seeking<br>Technical<br>•<br>Oral and Written Communication<br>•<br>Financial Management<br>•<br>Project / Program Management<br>•<br>Business modelling and Analysis<br>•<br>Strategic Planning and Thinking<br>•<br>Sales Management<br>•<br>Technology Application<br>•<br>Performance Management<br>•<br>IT Business Analysis<br>IDE Competency<br>•<br>Courage to Engage<br>•<br>Addressing Bias<br>•<br>Allyship<br>About Application Process<br>If you meet the criteria and you are enthusiastic about the role, we would welcome your application.<br>To<br>complete the application you would need the following document(s):<br>• Resume/CV<br>• Highest Education Qualification<br>Apply for This Vacancy<br>Back<br>