Hotel Jobs in Iraq
77 Jobs Found
Iraq - Baghdad
<p>• Relationship Management: Pitch the hotel’s corporate rates, amenities, and event hosting capabilities to potential business clients.</p><p>• Lead Conversion: Secure follow-up meetings or send formal corporate booking proposals via email.</p><p>• Pipeline Tracking: Maintain precise, daily updates on call outcomes, email responses, and booking pipelines.</p><p> </p><p>Qualifications & Skills:</p><p>• Minimum 1–2 years of experience in telesales, customer service, or B2B sales (experience with telecom call centers or hospitality is a major plus).</p><p>• Highly professional telephone manner with excellent communication and negotiation skills in Iraqi Arabic (English is a strong asset).</p><p>• Proven ability to handle objections confidently and maintain a polite, respectful demeanor with corporate executives.</p><p>• Strong computer literacy (Microsoft Excel / Google Sheets, CRM platforms like HubSpot or similar).</p><p>• Goal-oriented mindset with a track record of meeting daily call quotas and targets.</p><p> </p><p>What We Offer:</p><p>• Competitive base salary.</p><p>• Professional training in hospitality B2B sales.</p><p>• Opportunities for career growth within our expanding hospitality group.</p><p> </p><p>To Apply:</p><p>Job Title: B2B Corporate Telesales Specialist</p><p>Location: Baghdad, Iraq (On-site / Hybrid)</p><p>Industry: Hospitality / Luxury Hotel Sector</p><p>Job Type: Full-time</p><p> </p><p>About Us:</p><p>Baz hotel is a leading hospitality provider in Baghdad, catering to international corporate guests, engineering bureaus, and local enterprises. We are expanding our commercial team and looking for a driven, professional Telesales Specialist to build and manage our corporate client database and secure corporate booking agreements.</p><p> </p><p>Key Responsibilities:</p><p>• Outbound Calling: Conduct daily professional cold and warm calls to companies, NGOs, oil & gas firms, and engineering bureaus in Baghdad to identify corporate travel decision-makers.</p><p>• Database Building: Identify, verify, and document key contact information (HR Managers, Procurement Officers, Public Relations) into the hotel's CRM system.</p><p>• Relationship Management: Pitch the hotel’s corporate rates, amenities, and event hosting capabilities to potential business clients.</p><p>• Lead Conversion: Secure follow-up meetings or send formal corporate booking proposals via email.</p><p>• Pipeline Tracking: Maintain precise, daily updates on call outcomes, email responses, and booking pipelines.</p><p> </p><p>Qualifications & Skills:</p><p>• Minimum 1–2 years of experience in telesales, customer service, or B2B sales (experience with telecom call centers or hospitality is a major plus).</p><p>• Highly professional telephone manner with excellent communication and negotiation skills in Iraqi Arabic (English is a strong asset).</p><p>• Proven ability to handle objections confidently and maintain a polite, respectful demeanor with corporate executives.</p><p>• Strong computer literacy (Microsoft Excel / Google Sheets, CRM platforms like HubSpot or similar).</p><p>• Goal-oriented mindset with a track record of meeting daily call quotas and targets.</p><p> </p><p>What We Offer:</p><p>• Competitive base salary.</p><p>• Professional training in hospitality B2B sales.</p><p>• Opportunities for career growth within our expanding hospitality group.</p><p> </p>
Iraq
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p><br><ul><li>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</li><li>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</li><li>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</li><li>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</li><li>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</li><li>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</li><li>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</li><li>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</li><li>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</li><li>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</li><li>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</li><li>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</li></ul><br>Qualifications<br><br><ul><li>Minimum 7–10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li><li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li><li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li><li>Proficiency with property management systems (PMS) and housekeeping management software</li><li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li><li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li><li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li><li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li><li>Detail-oriented approach with exceptional organizational and time management capabilities</li><li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li><li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li></ul> </div>
Iraq
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p><br><ul><li>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</li><li>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</li><li>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</li><li>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</li><li>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</li><li>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</li><li>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</li><li>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</li><li>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</li><li>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</li><li>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</li><li>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</li></ul><br>Qualifications<br><br><ul><li>Minimum 7–10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li><li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li><li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li><li>Proficiency with property management systems (PMS) and housekeeping management software</li><li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li><li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li><li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li><li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li><li>Detail-oriented approach with exceptional organizational and time management capabilities</li><li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li><li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li></ul> </div>
Iraq
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<br>Company Description<br><br><p><strong>HVAC Supervisor </strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. </p><br><p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. </p><br><p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS <br><strong>What is in it for you?</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies and the opportunity to earn qualifications while you work</li><li>Opportunity to develop your talent and grow within your property and across the world</li><li>Ability to make a difference in the local community through our Corporate Social Responsibility activities.</li></ul><br>Job Description<br><br><p>The HVAC Supervisor is responsible for overseeing the operation, maintenance, and repair of all heating, ventilation, and air conditioning systems in the hotel. This role ensures optimal climate control for guest comfort, supervises the HVAC team, coordinates with other departments, and ensures all work complies with safety standards and hotel quality requirements<br> </p><br><ul><li>Lead and manage the HVAC team, assigning tasks, monitoring performance, and providing technical guidance.</li><li>Conduct training for team members on maintenance procedures, safety practices, and new technologies.</li><li>Prepare work schedules and ensure adequate manpower for continuous HVAC operations.</li><li>Oversee inspection, preventive maintenance, troubleshooting, and repair of all HVAC equipment including chillers, air handling units, boilers, cooling towers, and fan coil units.</li><li>Ensure HVAC systems operate efficiently and maintain optimal indoor air quality and temperature.</li><li>Supervise installation, upgrades, and replacement projects of HVAC systems.</li><li>Review technical drawings, equipment specifications, and ensure work complies with design requirements.</li><li>Estimate materials, labour, and time required for projects and ensure timely completion.</li><li>Report any hazards, accidents, or incidents to management immediately.</li></ul><br>Qualifications<br><br><ul><li>Strong knowledge of HVAC systems, controls, and preventive maintenance techniques.</li><li>Leadership, team management, and problem-solving skills.</li><li>Ability to read HVAC schematics, technical manuals, and drawings.</li><li>Attention to detail and time management skills.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
Iraq
<h2 class="h5">Job description</h2>
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Chief Investment Officer
<ul>
<li><span>Posting Date</span>: 11/08/2026</li> <li><span>Ref</span>: IRQ-48</li> <li><span>Position</span>: Chief Investment Officer</li>
<li> </li><li><span>Location</span>: Iraq </li>
<li><span>City</span>: Baghdad</li>
<li> </li><li><span>Sector</span>: Conglomerate</li> <li><span>Years of Experience</span> 15 to 20+ years</li>
<li> </li><li><span>Qualification</span>: Bachelor’s degree in Finance, Economics, or Business Administration; CFA Charterholder status and/or an MBA in Finance is strongly preferred.</li> <li><span>Salary</span>: QAR 60,000 – QAR 70,000 per month</li> <li><span>Workdays</span>: 5 </li> <li> </li><li><span>Description</span>: Our client is a prominent, large-scale multi-industry conglomerate with extensive operations spanning Real Estate Development, Hotel & Hospitality Assets, Food Manufacturing, and F&B/Restaurant chains. Expanding aggressively across key regional hubs, the group is seeking a highly analytical, hands-on, and strategic Chief Investment Officer (CIO) to oversee its investment portfolio, lead in-house feasibility and financial modeling, direct deal structuring, and drive cross-sector capital allocation while reporting directly to the Group CEO. (Note: Primary location is Baghdad, Iraq (75% of the time) with periodic travel to Qatar (25%); residency provided). Key Responsibilities <ul>
<li>Hands-On Feasibility & Financial Modeling: Personally lead the in-house creation of complex financial models, DCF valuations, feasibility studies, and project projections across Real Estate, Hospitality, FMCG, and F&B without heavy reliance on third-party consultancies.</li>
<li>Portfolio & Investment Strategy: Partner with the Group CEO and Board on overarching capital allocation; evaluate cross-sector growth opportunities in Iraq, Qatar, and the broader Middle East; draft strategic investment memos for board presentation.</li>
<li>Deal Execution & Structuring: Oversee end-to-end deal structuring, debt/equity financing, corporate negotiations, and joint venture closures for new projects and site acquisitions.</li>
<li>Asset & Operational Monitoring: Track ROI, IRR, and operational KPIs for existing real estate developments, hotel properties, factories, and restaurant chains against initial feasibility benchmarks; drive asset optimization and exit strategies.</li>
<li>Team Leadership: Build, mentor, and direct an internal team of investment and financial analysts toward technical excellence.</li>
</ul> Key Qualifications <ul>
<li>Experience: 15 to 20+ years of senior investment leadership within large-scale organizations or conglomerates, with direct experience across Real Estate, Hospitality, and FMCG/F&B sectors.</li>
<li>Education & Credentials: Bachelor’s degree in Finance, Economics, or Business Administration; CFA Charterholder status and/or an MBA in Finance is strongly preferred.</li>
<li>Technical Mastery: Superior hands-on financial modeling, valuation, deal structuring, and cross-sector M&A expertise.</li>
<li>Languages: Native-level Arabic is strictly required; fluent corporate English required.</li>
<li>Location & Mobility: Based primarily in Baghdad, Iraq (~75%) with travel to Qatar (~25%) (Middle East candidates preferred; Iraq market experience is a major plus).</li>
<li>Work Logistics: 5 to 6 working days per week; joining timeline as per executive notice period/agreement.</li>
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Erbil Rotana
Iraq
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<p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:<br><br>• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately<br>• Clean rooms and bathrooms, performing any combination of the following duties<br>• Keep fire exits and stair ways clear of any obstruction<br>• Check and report any maintenance work required immediately<br>• Pick up any litter from corridors and pathways<br>• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets<br>• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal<br>• Replenish bathroom supplies and room supplies<br>• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary<br>• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times<br>• Remove Room Service tray and trolley from guestroom and corridors<br>• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services</p> </div>
Erbil Rotana
Iraq
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<p>We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Cost Controller you are responsible to liaise closely with the Food & Beverage Department on various operational and cost related issues and your role will include key responsibilities such as:<br><br>• Prepare the costing for recipes and menus prepared by the Executive Chef and suggest the selling price<br>• Perform test checking on the receiving of goods at the hotel to ensure that the procedures are followed correctly<br>• Prepare daily flash report of food costs and verify daily outlet void control sheets<br>• Attend major banquet events with open bar, prepare P&L statement of major banqueting events and prepare banquet revenue breakdown summaries<br>• Randomly test the inventory of outlets by reconciling the opening stock with the closing stock, taking account of store issues and sales<br>• Verify and control complimentary bar order forms, Club Rotana Food & Beverage cost, fruit baskets in the rooms, etc.</p> </div>
Erbil Arjaan
Iraq
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<p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Commis I you are responsible for the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support Chef de Partie or Demi Chef de Partie in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in your section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>
Erbil Rotana
Iraq
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Commis II you are responsible for the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support the Demi Chef de Partie or Commis I in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in his section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>
Erbil Rotana
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Commis I you are responsible for the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support Chef de Partie or Demi Chef de Partie in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in your section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>
Slemani Rotana
Iraq
<h2 class="h5">Job description</h2>
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<p>We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.<br><br>As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:<br><br>• Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel<br>• Greet and seat customers and serve them in a professional, discreet and personalized way<br>• Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests<br>• Consistently monitor quality of food & beverage being served<br>• Practice good customer relations and attend to customer complaints / queries satisfactorily<br>• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment<br>• Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)<br>• Ensure minimum wastage, breakage and spoilage<br>• Actively use up selling techniques to exceed guest expectations and increase revenue</p> </div>
Erbil Rotana
Iraq
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Demi Chef de Partie you are responsible to take care of the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support the Chef de Partie or Sous Chef in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in his section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Instruct and lead subordinates through their daily requirements in food preparation and actively take part in set up of buffets and special functions<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>
Erbil Rotana
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:<br><br>• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately<br>• Clean rooms and bathrooms, performing any combination of the following duties<br>• Keep fire exits and stair ways clear of any obstruction<br>• Check and report any maintenance work required immediately<br>• Pick up any litter from corridors and pathways<br>• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets<br>• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal<br>• Replenish bathroom supplies and room supplies<br>• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary<br>• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times<br>• Remove Room Service tray and trolley from guestroom and corridors<br>• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services</p> </div>
AccorHotels
Iraq - Baghdad
<p><h4>Company description</h4>
<p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p>
<p>By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.</p>
<p>Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS</p>
<h4>What is in it for you?</h4>
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide</li>
<li>Learning programs through our Academies and the opportunity to earn qualifications while you work</li>
<li>Opportunity to develop your talent and grow within your property and across the world</li>
<li>Ability to make a difference in the local community through our Corporate Social Responsibility activities</li>
</ul>
<h4>Job description</h4>
<ul>
<li>Answer and transfer incoming calls promptly and professionally</li>
<li>Handle guest requests, inquiries, and messages received through the telephone system</li>
<li>Connect guests with the appropriate hotel departments and colleagues</li>
<li>Provide accurate information about hotel facilities, services, operating hours, and procedures</li>
<li>Manage wake-up call requests accurately and on time</li>
<li>Maintain confidentiality of guest information and telephone communications</li>
<li>Record and communicate guest messages accurately and promptly</li>
<li>Assist with emergency and priority calls in accordance with hotel procedures</li>
<li>Monitor and operate the hotel PBX telephone system efficiently</li>
<li>Coordinate with Front Office, Housekeeping, Engineering, Security, and other departments when required</li>
<li>Follow proper telephone etiquette and hotel communication standards at all times</li>
<li>Maintain accurate records and logs related to telephone operations</li>
<li>Report any telephone system issues or technical problems to the relevant department</li>
<li>Handle guest complaints and requests professionally, escalating matters when necessary</li>
<li>Support the smooth operation of the Telephone Department and maintain a professional and welcoming tone in all interactions</li>
<li>Perform any other duties reasonably assigned by the supervisor or management</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>High school diploma or equivalent; a diploma or degree in hospitality, tourism, or a related field is an advantage</li>
<li>Previous experience as a PBX operator, telephone operator, guest service agent, or in a similar hotel position is preferred</li>
<li>Experience in a hotel or hospitality environment is an advantage</li>
<li>Good verbal communication and interpersonal skills</li>
<li>Professional and pleasant telephone manner</li>
<li>Good command of English; additional languages are an advantage</li>
<li>Ability to remain calm and professional when handling difficult or high-pressure situations</li>
<li>Strong attention to detail, particularly when recording messages and handling wake-up calls</li>
<li>Basic computer skills and the ability to operate telephone/PBX systems</li>
<li>Good organizational and multitasking skills</li>
<li>Ability to work effectively as part of a team</li>
<li>Willingness to work shifts, including weekends and public holidays</li>
<li>Strong commitment to guest satisfaction and service excellence</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
Erbil Arjaan
Iraq
<h2 class="h5">Job description</h2>
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<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Gender</b>
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Female </div>
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toto
Iraq
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure <br>• Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed <br>• Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests<br>• Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries<br>• Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels<br>• Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures<br>• Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div>
AccorHotels
Iraq - Baghdad
<p><h4>Company description</h4>
<p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br>
Take the opportunity to become a Heartist® and let your heart guide you in this world where life beats faster.</p>
<h4>Job description</h4>
<p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p>
<ul>
<li>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</li>
<li>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</li>
<li>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</li>
<li>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</li>
<li>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</li>
<li>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</li>
<li>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</li>
<li>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</li>
<li>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</li>
<li>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</li>
<li>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li>
<li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li>
<li>Strong people management and team development skills with a commitment to supporting staff growth</li>
<li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li>
<li>Proficiency in front office management systems and hotel software platforms</li>
<li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li>
<li>Problem-solving abilities and sound judgment in handling complex situations</li>
<li>Budget management and financial acumen with experience in cost control</li>
<li>Leadership qualities with the ability to motivate and inspire teams</li>
<li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li>
<li>Analytical mindset with the ability to interpret data and make informed decisions</li>
<li>Customer-focused approach with a genuine passion for hospitality</li>
<li>Ability to work independently and collaboratively within a team environment</li>
</ul></p><p></p>
AccorHotels
Iraq - Baghdad
<p><h4>Company description</h4>
<p>Mövenpick Hotel Al Zaytoon Baghdad is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels & Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p>
<p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p>
<p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists®, who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p>
<h4>Job description</h4>
<p>We are seeking a results-driven Field Sales Manager to lead our sales operations in Baghdad, Iraq. In this pivotal role, you will oversee field sales activities, manage a high-performing sales team, and drive revenue growth through strategic customer engagement and market expansion. You will be responsible for developing and executing sales strategies that align with organizational objectives while maintaining strong relationships with key clients and stakeholders in the region.</p>
<ul>
<li>Lead, mentor, and motivate a team of field sales representatives to achieve and exceed sales targets and performance metrics</li>
<li>Develop and implement comprehensive sales strategies tailored to the Baghdad market and regional opportunities</li>
<li>Manage territory assignments and ensure optimal coverage to maximize market penetration and customer acquisition</li>
<li>Conduct regular performance reviews and provide coaching to team members to enhance their skill set and professional development</li>
<li>Build and maintain strong relationships with key clients, ensuring customer satisfaction and long-term partnership success</li>
<li>Analyze market trends, competitor activities, and customer feedback to identify growth opportunities and inform strategic decisions</li>
<li>Prepare accurate sales forecasts, reports, and presentations for senior management using data-driven insights</li>
<li>Negotiate contracts and close high-value deals while ensuring profitability and compliance with company policies</li>
<li>Coordinate with internal departments including marketing, operations, and customer service to support sales initiatives</li>
<li>Monitor sales metrics, KPIs, and pipeline health to ensure accountability and continuous improvement</li>
<li>Represent the organization professionally at industry events, trade shows, and client meetings within the region</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Proven experience in field sales management or senior sales role with demonstrated success in achieving sales targets</li>
<li>Strong leadership and team management capabilities with experience building and developing high-performing sales teams</li>
<li>Excellent negotiation and closing skills with a track record of successful deal completion</li>
<li>Proficiency in CRM software and sales analytics tools for tracking performance and managing customer relationships</li>
<li>Strong analytical and strategic planning abilities with the capacity to develop actionable sales strategies</li>
<li>Exceptional communication and interpersonal skills with the ability to influence and motivate diverse audiences</li>
<li>Knowledge of the Baghdad market or Middle Eastern business environment is highly desirable</li>
<li>Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment</li>
<li>Customer-focused mindset with a commitment to delivering exceptional service and building lasting client relationships</li>
<li>Proficiency in Microsoft Office Suite and experience with sales reporting and forecasting tools</li>
<li>Ability to travel within the region as required for client meetings and team management</li>
<li>Fluency in English; Arabic language skills are preferred</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Iraq - Baghdad
<p><h4>Company description</h4>
<p>Mövenpick Hotel Al Zaytoon Baghdad is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels & Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p>
<p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p>
<p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists® who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p>
<h4>Job description</h4>
<p>We are seeking a dynamic and results-driven Sales Executive for our Food & Beverage division in Baghdad, Iraq. In this role, you will be responsible for driving sales growth, building strong client relationships, and expanding our market presence in the region. The ideal candidate will demonstrate exceptional communication skills, a deep understanding of the food and beverage industry, and a proven ability to exceed sales targets.</p>
<ul>
<li>Identify, prospect, and develop new business opportunities within the Food & Beverage sector across assigned territories</li>
<li>Build and maintain strong relationships with existing and potential clients through regular communication and personalized service</li>
<li>Present and demonstrate product offerings to prospective clients, highlighting value propositions and competitive advantages</li>
<li>Negotiate contracts and pricing agreements to achieve mutually beneficial outcomes while maintaining profitability</li>
<li>Prepare and deliver compelling sales presentations and proposals tailored to client needs</li>
<li>Manage and organize sales pipelines using CRM software to track leads, opportunities, and customer interactions</li>
<li>Monitor market trends and competitor activities to identify emerging opportunities and threats</li>
<li>Achieve and exceed monthly and quarterly sales targets and key performance indicators</li>
<li>Collaborate with internal teams including marketing, operations, and customer service to ensure seamless client experiences</li>
<li>Provide regular sales reports and forecasts to management, analyzing performance metrics and identifying areas for improvement</li>
<li>Conduct product training and support for clients to ensure satisfaction and encourage repeat business</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Minimum 3-5 years of proven sales experience in the Food & Beverage industry or related sectors</li>
<li>Demonstrated track record of consistently meeting or exceeding sales targets and revenue goals</li>
<li>Strong negotiation and closing skills with the ability to handle objections effectively</li>
<li>Excellent verbal and written communication skills in English; Arabic language proficiency is preferred</li>
<li>Proficiency with CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)</li>
<li>In-depth knowledge of food and beverage products, market dynamics, and industry trends</li>
<li>Strong organizational and time management skills with the ability to manage multiple priorities</li>
<li>Customer-focused mindset with a commitment to building long-term business relationships</li>
<li>Self-motivated and results-oriented with a competitive drive to succeed</li>
<li>Ability to work independently and as part of a collaborative team environment</li>
<li>Familiarity with the Baghdad market and local business practices is advantageous</li>
<li>Valid driver's license and willingness to travel within assigned territory as needed</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>
AccorHotels
Iraq - Baghdad
<p><h4>Company description</h4>
<p>Mövenpick Hotel Al Zaytoon Baghdad is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels & Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p>
<p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p>
<p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists® who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p>
<h4>Job description</h4>
<p>We're looking for a dynamic and results-driven marketing executive to join our organization in Baghdad, Iraq. In this pivotal role, you'll develop and execute comprehensive marketing strategies that drive brand awareness, customer engagement, and business growth. You'll work collaboratively across departments to create innovative campaigns, manage media relations, and deliver compelling marketing communications that resonate with our target audience. This is an excellent opportunity for a detail-oriented professional who is passionate about marketing excellence and eager to make a meaningful impact in a fast-paced, supportive environment.</p>
<ul>
<li>Develop and execute integrated marketing campaigns and promotional strategies that align with organizational goals and support sales initiatives</li>
<li>Maintain and cultivate strong relationships with local and international media contacts; manage media lists across travel, leisure, lifestyle, entertainment, business, and industry-specific sectors</li>
<li>Create and distribute compelling news releases, press kits, and media materials; coordinate media placements and secure valuable press coverage</li>
<li>Manage and regularly update the organization's website, ensuring content is current, engaging, and optimized for target audiences</li>
<li>Produce high-quality marketing collateral including newsletters, brochures, promotional materials, social media content, and in-room information guides</li>
<li>Monitor news coverage and media mentions; analyze competitive landscape and circulate relevant insights internally</li>
<li>Develop and maintain comprehensive photo and electronic libraries of organizational leadership, products, and key assets</li>
<li>Serve as organizational spokesperson when designated, delivering official statements to media and managing communications during critical situations</li>
<li>Analyze marketing performance metrics and campaign effectiveness; prepare detailed reports and recommendations for continuous improvement</li>
<li>Collaborate with sales, food and beverage, and other departments to align marketing efforts with departmental objectives and initiatives</li>
<li>Manage marketing budgets efficiently and track expenditures to ensure optimal resource allocation</li>
<li>Identify and explore innovative media opportunities and strategic partnerships that provide value and expand market reach</li>
<li>Organize and coordinate marketing events, product launches, and promotional activities</li>
<li>Stay current with industry trends, digital marketing platforms, and emerging technologies to keep the organization competitive</li>
</ul>
<h4>Qualifications</h4>
<ul>
<li>Bachelor's degree in marketing, communications, public relations, business, or related field</li>
<li>Minimum 3 years of professional experience in marketing communications, public relations, or a similar marketing role; or 2 years of progressive experience in a comparable capacity</li>
<li>Excellent reading, writing, and oral proficiency in the English language with strong communication skills</li>
<li>Proven expertise in media relations, press management, and stakeholder communications</li>
<li>Demonstrated experience developing and executing marketing campaigns and promotional strategies</li>
<li>Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and content management systems</li>
<li>Strong knowledge of digital marketing platforms, social media management, and website optimization</li>
<li>Experience with data analysis, marketing metrics, and performance reporting</li>
<li>Familiarity with CRM software and marketing automation tools (preferred)</li>
<li>Excellent project management and organizational skills with the ability to manage multiple initiatives simultaneously</li>
<li>Strong analytical and problem-solving abilities with a detail-oriented approach</li>
<li>Creative thinking and innovative mindset with the ability to develop compelling marketing narratives</li>
<li>Collaborative team player with strong interpersonal skills and the ability to work effectively across departments</li>
<li>Budget management experience and financial acumen</li>
<li>Knowledge of the Baghdad market and regional business landscape is a plus</li>
<li>Ability to work independently and take initiative while remaining flexible and responsive to changing priorities</li>
</ul>
<h4>Additional information</h4>
<p>Our commitment to diversity & inclusion:</p>
<p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></p><p></p>