office manager Jobs
535 Jobs Found
<p>Job Specification
• Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required.
• Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN).
• Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations.
• Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron.
• Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures.
• Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations.
• Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures.
• Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required.
Human and Technical Resources
• Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare.
• Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift.
• Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action.
Planning and Programme
• Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement.
• Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations.
Core Operational Activities
• Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager.
• Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk.
• Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP.
• Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris.
Human Resources Management
• Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework.
• Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions.
• Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education
• Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution.
• A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage)
Experience
• Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility.
• Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination.
• Experience across multiple Airside Operational functions is highly desirable.
Computer Skills
• Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential)
• Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms.
Language Skills
• English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent
• Arabic: working proficiency (Desirable).
Training Requirements
• ICAO Annex 14 – Aerodromes (Essential).
• ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential).
• Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential).
• Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable).
• Aerodrome Wildlife Hazard Management (Highly Desirable).
• FOD Prevention Programme certification (Highly Desirable).
• First Aid / Basic Life Support (Desirable).</p>
<p>Job Specification
• Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required.
• Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN).
• Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations.
• Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron.
• Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures.
• Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations.
• Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures.
• Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required.
Human and Technical Resources
• Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare.
• Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift.
• Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action.
Planning and Programme
• Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement.
• Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations.
Core Operational Activities
• Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager.
• Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk.
• Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP.
• Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris.
Human Resources Management
• Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework.
• Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions.
• Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education
• Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution.
• A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage)
Experience
• Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility.
• Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination.
• Experience across multiple Airside Operational functions is highly desirable.
Computer Skills
• Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential)
• Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms.
Language Skills
• English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent
• Arabic: working proficiency (Desirable).
Training Requirements
• ICAO Annex 14 – Aerodromes (Essential).
• ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential).
• Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential).
• Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable).
• Aerodrome Wildlife Hazard Management (Highly Desirable).
• FOD Prevention Programme certification (Highly Desirable).
• First Aid / Basic Life Support (Desirable).</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Wood is currently recruiting for a Project Manager to join its Iraq business unit focusing on creating delivery excellence across assigned project, provide certainty and confidence to the customer robust control of project scope, schedule, cost and risk. <br> This is a full-time onsite position in Basra, Iraq, on 28*28 rotation, with travel requirement.</p><br><br> Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br> <b>Diversity Statement </b><br> We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.<br><br>Responsibilities:<br><p>Wood is currently recruiting for a Project Manager to join its Iraq business unit focusing on creating delivery excellence across assigned project, provide certainty and confidence to the customer robust control of project scope, schedule, cost and risk. <br> This is a full-time onsite position in Basra, Iraq, on 28*28 rotation, with travel requirement.</p><br><p><i><strong>#Wood #Iraq #Basra #Project Manager</strong></i></p><br><p><strong><u>The role</u></strong></p><br><p>This is an exciting opportunity for an experienced Project Manager to join our Iraq Business Unit.</p><br><p><strong>Our Clients and Projects </strong></p><br><p><strong>Designing the future. Transforming the world. </strong></p><br><p>Wood is an integral part of operations in Iraq, and we are continuing to grow our footprint across the country. With a 90-year heritage, 10 major contracts and over 850 employees, we have the skills, expertise and asset knowledge to support clients to deliver energy security and decarbonisation ambitions.</p><br><p>Wood excels in supporting our clients to deliver complex upstream and midstream oil and gas projects in Iraq delivering maintenance, modifications and engineering solutions. We are committed to decarbonising existing assets, producing cleaner energy and developing a sustainable national workforce, ensuring the long-term growth of the region.</p><br><p><strong><u>What we can offer</u></strong></p><br><ul> <li><strong>Meaningful and interesting projects</strong> Delivered to high profile clients and complex projects in Iraq </li> <li><strong>Commitment to Diversity and Inclusion</strong>; we are an organisation actively committed to diversity and inclusion across our business with employee networks committed to giving all employees a voice </li> <li><strong>Competitive salary</strong> with regular salary reviews to ensure we are rewarding at the right level in line with the market </li> <li><strong>Medical Insurance: </strong>Ensures inpatient and outpatient medical care is available should you require treatment. </li> <li><strong>Commitment to continued professional development;</strong> development plans that are tailored to your individual needs and interests </li> <li><strong>Global connections</strong>: join experts around the world who are at the leading edge of our industry, shaping the standards of our profession </li></ul><p><strong><u>Job Objectives:</u></strong></p><br><p>Create delivery excellence across assigned project, provide certainty and confidence to the customer robust control of project scope, schedule, cost and risk.</p><br><p>Specifies and coordinates the implementation and completion of the project. This includes responsibility for safe delivery, ensuring that quality, schedule, and cost targets are met and for managing the associated risk. Responsible for delivery of project to agreed specifications, for managing change and customer relationships, and ensuring appropriate reporting and governance is adhered to and controlled. </p><br><p><strong>Key Accountabilities and Responsibilities:</strong></p><br><p><strong>Project Execution</strong></p><br><ul> <li>Contributes to and reviews the project proposal and plan to determine timeframe, procedures for accomplishing the project, staffing requirements, and allotment of available resources to various phases of the project. Contributes to setting project evaluation parameters.</li> <li>Negotiates changes to project scope or specification with the customer. Follows Change Management process to identify and approve modifications to scope, cost, schedule and quality.</li> <li>Pursue and develop opportunities for innovation, such as digitalisation and technology use, work share and high value engineering centres, to bring value to Wood and customer</li> <li>Establishes project procedures and leads production of project execution plan including the scope of work, deliverables list, master schedule, budget, org charts, risk register etc</li> <li>Regularly reports project progress to senior management and/or the customer.</li> <li>Reponsible for delivery of agreed schedule and financial performance, proactively intervening to avoid slippage</li> <li>Ensures competence of project team members to carry out assigned work</li> <li>Leads ongoing focus on risk identification and mitigation during project execution</li> <li>Responsible for the project HSSE leadership, ensures a program of initiatives and auditing schedule are established and that HSSE and quality management issues are proactively addressed</li> <li>Guides and directs a multidiscipline project team, which may include external specialists and involve staff from multiple offices and sites</li> <li>Responsible for ensuring project team members are competent to carry out assigned duties</li> <li>Promotes and sets up performance improvement culture and actions on complex projects and into their supply chains.</li> <li>Facilitates the set up of information management systems / applications as applicable to suit various life phases of projects and manage information management project team</li> <li>Participate in assurance activities and peer reviews</li></ul><p><strong>Leadership</strong></p><br><ul> <li>Is a champion and role model for ethical behaviour and compliance with applicable laws and policies.</li> <li>Oversees proposals and call-offs (may be individual projects) within delegation of authority, ensuring compliance with contracting policy and standards of ethical conduct.</li> <li>Coaches, mentors and empowers others to make decisions within established parameters</li></ul><p><strong>Working Relationships:</strong></p><br><p><strong>Internal:</strong></p><br><ul> <li>Provides the interface and maintains effective relationships with other contributors to the project.</li> <li>Guides and directs project team and functional support teams as required</li> <li>Interfaces with high value engineering centres (HVEC) as required and manages scope across all offices involved</li> <li>Interface and coordinate with Operational and/or Contract Management to ensure delivery of operational goals</li></ul><p><strong>External:</strong></p><br><ul> <li>Primary point of contact for customer on assigned scope. Establishes and maintains a positive and effective customer relationship, ensuring payment terms are met, and communicating any delays</li> <li>Manage relationships with external suppliers and sub-contractors and resolves cost, schedule and quality issues</li> <li>Seeks out new avenues for building internal and external relationships</li> <li>Monitors existing relationships</li> <li>May act as company representative and play a role in contract negotiations,</li> <li>Influences relationships at higher customer level</li></ul><p><strong>Level of Influence and Decision-Making Authority:</strong></p><br><ul> <li>Actions and decisions typically have a significant influence on the technical, operational and financial results of one or more small and medium-size projects</li> <li>Works under limited supervision</li> <li>Work is performed under general direction and is reviewed for conformance with policies and general efficiency</li> <li>Keeps manager informed of progress, potentially controversial matters and far-reaching implications</li> <li>Solves problems requiring an understanding of, financial and commercial implications</li> <li>Solves problems requiring understanding of social and political implications and international issues</li></ul><br>Qualifications:<br><p><strong>What makes you remarkable? </strong></p><br><p>At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world’s most critical challenges. </p><br><p><strong>Expected:</strong></p><br><ul> <li> <p>University degree in relevant discipline</p><br></li> <li> <p>Project Management Professional (PMP), Associate in Project Management (APM) or equivalent certification is preferred</p><br></li></ul><p><strong>Knowledge, skills and experience:</strong></p><br><ul> <li>Minimum of 15 years’ experience in the Oil and Gas Industry </li> <li>Proven project management experience as well as a good understanding of business issues.</li> <li>Good understanding of technical work scopes and commercial aspects of projects required. </li> <li>Iraq or Middle East experience preferred but not essential.</li> <li>Good stakeholder management and able to coach and advise others in this area.</li></ul><p><strong>Personal Attributes:</strong></p><br><ul> <li>Safety focused with an uncompromising approach to risk management. Places the welfare of both internal and customer employees at the top of the agenda.</li> <li>Passionately and visibly pursues, supports, demonstrates, and embeds company values.</li> <li>A motivated self-starter, who can self-direct when required, able to use own initiative to make appropriate decisions but also know when escalation is required.</li> <li>Able to make decisions, lead execution, take initiative and seek out improvements </li> <li>Committed to drive projects to completion, taking ownership for all that occurs within it.</li> <li>Strong Team Builder- able to motivate, engage and influence a diverse group of people. </li> <li>Able to adapt to changing priorities.</li> <li>Strong planning, organising and execution skills.</li> <li>Good communicator both verbally and in written form.</li> <li>Customer focused – develops sincere and open relationships with customers. </li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><br><br><p><span>This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Service:</span></strong></p><br><br><ul><li><span>To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span>To ensure regional and global service standards are met or exceeded.</span></li></ul><br><p><strong><span>Customer Relations:</span></strong></p><br><br><ul><li><span>To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span>To be sensitive to emerging customers and market requirements.</span></li><li><span>To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><br><p><strong><span>Representation:</span></strong></p><br><br><br><ul><li><span>To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><br><p><strong><span>Business Performance & Result</span></strong></p><br><br><br><ul><li><span>To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><br><p><strong><span>Direction & Leadership:</span></strong></p><br><br><ul><li><span>Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span>To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span>To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span>To regularly and actively chair the Senior Management Team.</span></li></ul><br><p><strong><span>Group Participation:</span></strong></p><br><br><ul><li><span>To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span>To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span>To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><br><p><strong><span>Commercial:</span></strong></p><br><br><ul><li><span>To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span>To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span>To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span>To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><br><p><strong><span>Operations:</span></strong></p><br><br><ul><li><span>To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span>To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span>To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><br><p><strong><span>Information Services:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p><strong><span>Human Resources:</span></strong></p><br><br><ul><li><span>To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span>To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span>To implement and drive regional and local recognition and reward programs.</span></li></ul><br><p><strong><span>Business Planning:</span></strong></p><br><br><ul><li><span>To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span>To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><br><p><strong><span>Financial Management:</span></strong></p><br><br><ul><li><span>To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span>To set, review, and implement capital and revenue budgets.</span></li><li><span>To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span>To improve liquidity through good capital and debtor management</span></li></ul><br><p><strong><span>Change Management:</span></strong></p><br><br><ul><li><span>To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span>To drive and implement local integration (Note significant project may take a few years)</span></li></ul><br><p><strong><span>Administration:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><br><p><strong><span>Organization Climate:</span></strong></p><br><br><ul><li><span>To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span>To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span>Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><br><p><strong><span>People Management:</span></strong></p><br><br><ul><li><span>Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span>Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Develop team spirit and multitasking capabilities within the team.</span></li><li><span>Plan, organize and direct an efficient and effective function.</span></li><li><span>Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span>Responsible for complying with talent management and performance process.</span></li><li><span>Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span>Good knowledge of Iraq Market.</span></li><li><span>Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span>High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span>Languages: high level of proficiency in </span><span>French, Arabic and English.</span></li><li><span>Highly proficient communication skills, spoken and written.</span></li><li><span>Solid background in the Air Express or Logistics industry.</span></li><li><span>Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span>Negotiation experience.</span></li><li><span>Presentation skills.</span></li><li><span>Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span>Ability and willingness to travel.</span></li><li><span>Experience in managing significant change programs and working within a matrix environment.</span></li><li><span>Experience of networking among local businesses, government and community leaders.</span></li><li><span>International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><br><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
<div ><p ><strong><span ></span></strong></p><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><p ><span >This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p ><strong><span >Service:</span></strong></p><ul><li><span >To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span >To ensure regional and global service standards are met or exceeded.</span></li></ul><p ><span ></span></p><p ><strong><span >Customer Relations:</span></strong></p><ul><li><span >To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span >To be sensitive to emerging customers and market requirements.</span></li><li><span >To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><p ><span ></span></p><p ><strong><span >Representation:</span></strong></p><p class="MsoListParagraph" ></p><ul><li><span >To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Performance & Result</span></strong></p><p ></p><ul><li><span >To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><p ><span ></span></p><p ><strong><span >Direction & Leadership:</span></strong></p><ul><li><span >Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span >To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span >To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span >To regularly and actively chair the Senior Management Team.</span></li></ul><p ><span ></span></p><p ><strong><span >Group Participation:</span></strong></p><ul><li><span >To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span >To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span >To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><p ><span ></span></p><p ><strong><span >Commercial:</span></strong></p><ul><li><span >To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span >To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span >To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span >To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><p ><span ></span></p><p ><strong><span >Operations:</span></strong></p><ul><li><span >To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span >To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span >To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><p ><span ></span></p><p ><strong><span >Information Services:</span></strong></p><p ></p><ul><li><span >To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p ><strong><span >Human Resources:</span></strong></p><ul><li><span >To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span >To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span >To implement and drive regional and local recognition and reward programs.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Planning:</span></strong></p><ul><li><span >To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span >To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><p ><span ></span></p><p ><strong><span >Financial Management:</span></strong></p><ul><li><span >To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span >To set, review, and implement capital and revenue budgets.</span></li><li><span >To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span >To improve liquidity through good capital and debtor management</span></li></ul><p ><span ></span></p><p ><strong><span >Change Management:</span></strong></p><ul><li><span >To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span >To drive and implement local integration (Note significant project may take a few years)</span></li></ul><p ><span ></span></p><p ><strong><span >Administration:</span></strong></p><p ></p><ul><li><span >To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><p ><span ></span></p><p ><strong><span >Organization Climate:</span></strong></p><ul><li><span >To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span >To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span >Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><p ><span ></span></p><p ><strong><span >People Management:</span></strong></p><ul><li><span >Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span >Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Develop team spirit and multitasking capabilities within the team.</span></li><li><span >Plan, organize and direct an efficient and effective function.</span></li><li><span >Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span >Responsible for complying with talent management and performance process.</span></li><li><span >Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span >Good knowledge of Iraq Market.</span></li><li><span >Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span >High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span >Languages: high level of proficiency in </span><span >French, Arabic and English.</span></li><li><span >Highly proficient communication skills, spoken and written.</span></li><li><span >Solid background in the Air Express or Logistics industry.</span></li><li><span >Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span >Negotiation experience.</span></li><li><span >Presentation skills.</span></li><li><span >Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span >Ability and willingness to travel.</span></li><li><span >Experience in managing significant change programs and working within a matrix environment.</span></li><li><span >Experience of networking among local businesses, government and community leaders.</span></li><li><span >International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><p ><span ></span></p><p ><span ></span></p><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div></div><br><br>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Description</b></p><p><br></p><p>Requirements: 3–5 years of progressive management experience (Front Office/Housekeeping) in a 4 or 5-star hotel; experience in the Iraqi market is preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><br></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Front Office Officer to join our hotel team in Iraq.</p><p><br></p><p>Requirements:</p><p><br></p><p>Minimum 5 years of front office experience in the hotel industry.</p><p>Strong knowledge of hotel front desk operations and guest services.</p><p>Excellent communication and customer service skills.</p><p>Proficiency in hotel management systems and Microsoft Office.</p><p>Ability to work flexible shifts and in a fast-paced environment.</p><div><br></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 5 years of front office experience in the hotel industry.</li><li>Strong knowledge of hotel front desk operations and guest services.</li><li>Excellent communication and customer service skills.</li><li>Proficiency in hotel management systems and Microsoft Office.</li><li>Ability to work flexible shifts and in a fast-paced environment.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Candidates with extensive design office management experience, advanced knowledge of BIM processes and relevant design software, proficiency in automation tools such as Dynamo, and overseas project experience will be given priority.</p><p>Minimum 10 years of experience in design engineering, preferably with at least 3 years of experience in a Design Office Chief or Design Office Lead position. Strong experience in managing, coordinating, and leading multidisciplinary design teams. Proven experience in managing design office processes for large-scale construction, industrial plant, or EPC projects. Advanced proficiency in design office software, including AutoCAD, Revit, Civil 3D, Navisworks, BIM software, and Microsoft Office. Experienced in Revit-based BIM processes and proficient in using visual programming and design automation tools such as Dynamo. Knowledge of engineering and design software such as Tekla Structures, SAP2000, ETABS, STAAD.Pro, Plant 3D, AVEVA E3D, and similar applications will be considered an advantage. Experience in parametric design, model coordination, clash detection, BIM coordination, and digital project management processes. Good knowledge of design standards, international engineering codes, and project specifications. Experienced in the preparation, review, and coordination of engineering drawings, shop drawings, technical submittals, and design deliverables. Ability to effectively coordinate and communicate with clients, consultants, contractors, and project teams. Strong leadership, organizational, communication, and problem-solving skills. Good command of English, both written and spoken. Overseas project experience is preferred.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Civil Engineering, Architectural Engineering, or a related engineering discipline.</li><li>Minimum 10 years of experience in design engineering, preferably with at least 3 years of experience in a Design Office Chief or Design Office Lead position.</li><li>Strong experience in managing, coordinating, and leading multidisciplinary design teams.</li><li>Proven experience in managing design office processes for large-scale construction, industrial plant, or EPC projects.</li><li>Advanced proficiency in design office software, including AutoCAD, Revit, Civil 3D, Navisworks, BIM software, and Microsoft Office.</li><li>Experienced in Revit-based BIM processes and proficient in using visual programming and design automation tools such as Dynamo.</li><li>Knowledge of engineering and design software such as Tekla Structures, SAP2000, ETABS, STAAD.Pro, Plant 3D, AVEVA E3D, and similar applications will be considered an advantage.</li><li>Experience in parametric design, model coordination, clash detection, BIM coordination, and digital project management processes.</li><li>Good knowledge of design standards, international engineering codes, and project specifications.</li><li>Experienced in the preparation, review, and coordination of engineering drawings, shop drawings, technical submittals, and design deliverables.</li><li>Ability to effectively coordinate and communicate with clients, consultants, contractors, and project teams.</li><li>Strong leadership, organizational, communication, and problem-solving skills.</li><li>Good command of English, both written and spoken.</li><li>Overseas project experience is preferred.</li></ul><p></p></section>
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<span>Location: Baghdad Department: People & Culture Reporting to: People Team Employment Type: Full time Paid Internship / Temporary Contract (Hybrid) Initial Contract Duration: From 3 to 6 months according to individual performance Potential Full-Time Transition: January 2027, subject to program continuity and individual performance About Rahal Rahal is the travel mini-app inside Iraq’s Super Qi ecosystem; a Rocketship redefining how millions of travelers search, book, and manage journeys across flights, hotels, and digital services.<br> We make travel simple, safe, and accessible to everyone, everywhere.<br> About Maktab Rahal Programme Maktab Rahal is Rahal’s internship and early-career talent development program, designed to identify, develop, and nurture the next generation of Rahal talent.<br> The program gives young participants meaningful exposure to the business, hands-on learning opportunities, mentorship, cross-functional collaboration, and the opportunity to demonstrate their potential for future roles within Rahal.<br> Maktab Rahal is intentionally designed as a company-wide program, not a department-specific internship.<br> Participants will have the opportunity to work with different teams across the business among multinational teams, learn how Rahal operates, and build a broader understanding of the travel-tech ecosystem.<br> Why Rahal Be part of Iraq’s fastest-growing travel platform inside the SuperQi ecosystem.<br> Work in a high-growth, entrepreneurial environment where ownership, speed, and creativity truly matter.<br> Collaborate with passionate builders shaping the future of digital travel in the Middle East.<br> Solve real traveler problems at scale from seamless flight booking to next-gen experiences.<br> Play a central role in Rahal’s regional expansion across the GCC.<br> About the Role As part of our growing People & Culture team, we’re introducing Maktab Rahal Internship Program and looking for a Maktab Rahal Coordinator to help bring the program to life.<br> This role will own the day-to-day coordination of Maktab Rahal from a People Team perspective, working closely with the People Team and cross-functionally with Marketing, Operations, Product, Technology, and other teams.<br> You’ll be the key point of connection throughout the participants’ journey creating structure, keeping everyone aligned, removing blockers, and making sure the program delivers the experience and vision we have for Maktab Rahal.<br> You don’t need years of experience, we’re looking for someone with a little more experience than the participants they’ll support, someone who can relate to their perspective, connect with them naturally, build trust, and provide the right level of guidance throughout their journey.<br> What matters most is that you are organized, proactive, people-oriented, accountable, hands-on, and excited about building something from the ground up.<br> What You’ll Own Own the end-to-end coordination and day-to-day operations of the Maktab Rahal program, from onboarding through graduation.<br> Serve as the primary People Team point of contact for participants, ensuring they have clear expectations, the right support, and someone they can rely on throughout the program.<br> Track attendance, engagement, progress, development, and overall participant experience, maintaining accurate program records and documentation.<br> Coordinate weekly stand-ups, check-ins, learning activities, and key program milestones, keeping participants and stakeholders aligned.<br> Work closely with mentors, managers, and department representatives to ensure participants are meaningfully integrated into their teams and receive the right exposure and guidance.<br> Maintain regular communication across participants and stakeholders, ensuring information, updates, and follow-ups are clear and timely.<br> Gather feedback from participants and stakeholders, identify recurring themes or challenges, and work with the People Team to turn insights into practical improvements.<br> Prepare concise weekly progress updates and reports covering key achievements, challenges, participant progress, and areas requiring attention.<br> Proactively identify and escalate concerns, blockers, performance issues, or engagement risks, ensuring they are addressed early and appropriately.<br> Support the People Team in identifying high-performing participants and potential future talent, including supporting the transition of successful participants into potential full-time opportunities.<br> Support the planning and execution of Maktab Rahal graduation ceremony, ensuring the program concludes with a meaningful experience for the cohort.<br> What Success Looks Like Success in this role means creating a Maktab Rahal experience that is structured, connected, engaging, and valuable for both participants and the business.<br> You’ll know you’re succeeding when: Participants know where to go for support and feel connected, supported, and engaged throughout the program.<br> Teams hosting participants are aligned on expectations and actively contribute to their development.<br> The program operates smoothly, with strong communication, clear ownership, and timely follow-up across all stakeholders.<br> Participant progress and engagement are visible to the People Team, allowing challenges to be addressed before they become bigger issues.<br> Maktab Rahal remains a cross-functional, business-wide program, giving participants meaningful exposure beyond a single department.<br> Feedback is actively used to continuously improve the participant experience and the program itself.<br> Strong performers are recognized and considered for future opportunities with Rahal.<br> Participants complete the program with meaningful experience, stronger skills, valuable connections, and a genuine understanding of what it means to be a Rahaler.<br> “ Please read carefully” About The Personality We’re Looking For: The right person for this role is not just a coordinator, they are someone who can connect with young talent, create structure, and keep the entire program moving.<br> Biased for Action :You don’t wait for everything to be perfectly defined.<br> You take initiative, figure things out, act quickly, and learn along the way.<br> ✈️ Traveler-Obsessed: You naturally think from the participant’s perspective.<br> You care about their experience, understand what they need, and constantly ask: “How can we make this journey better?<br>” A Natural Team Player: You collaborate naturally across functions and geographies, build relationships easily, and know how to bring different stakeholders together around a common goal.<br> ⚙️ Operator Mindset: You enjoy getting things done.<br> You’re comfortable in a fast-moving startup environment where priorities can evolve, things can get messy, and someone needs to step in and make them work.<br> Strategic & Executional: You can understand the bigger vision of Maktab Rahal while also being willing to handle the details, from organizing a weekly stand-up to following up with a participant who needs support.<br> People-First & Approachable: You’re someone participants feel comfortable coming to.<br> You listen, understand, encourage, and know when to support, when to challenge, and when to escalate.<br> Ownership Mentality: You treat the program as something you own, not simply a list of tasks assigned to you.<br> You care about the outcome and take responsibility for making it successful.<br> About The Technicality We’re Looking For: 2-3 years of experience in People & Culture, HR, Program Coordination, Learning & Development, Talent, Community Management, or a similar people- or coordination-focused role.<br> Experience working with interns, graduates, early-career talent, or development programs is a strong plus.<br> Strong organizational skills and excellent follow-through, with the ability to manage multiple moving pieces without losing attention to detail.<br> Strong communication and stakeholder-management skills, with the confidence to work across different teams and levels of the organization.<br> A proactive, hands-on approach and a genuine sense of ownership someone who sees what needs to be done and gets it moving.<br> Comfortable working independently, navigating ambiguity, and adapting as the program evolves.<br> Strong interpersonal skills and the ability to build genuine relationships with young talent while maintaining the right balance of approachability, structure, and accountability.<br> Strong problem-solving skills, with the ability to identify issues early and turn them into practical solutions.<br> Comfortable working with trackers, reports, documentation, and progress updates.<br> A genuine interest in people development, talent, and creating meaningful early-career experiences.<br> Strong written and verbal communication skills in English; Arabic is a strong plus.<br> Positive energy, curiosity, and a genuine desire to help people learn, grow, and succeed.<br> Contract & Growth Opportunity This role will initially be offered as a 3-6 month paid internship / temporary contract as part of the launch phase of Maktab Rahal.<br> For the right person, there will be an opportunity to transition into a full-time position in January 2027, subject to the continuity of the program and demonstrated performance throughout the internship.<br> The successful candidate will become a permanent member of the Rahal People & Culture team.<br> We want this journey to be meaningful for both the Maktab Rahal participants and the person helping us build it.<br> Ideally, you’ll be standing alongside the cohort at their graduation ceremony celebrating their growth and achievements while also celebrating your own journey into the Rahal team.<br> If you’re excited about building something from the ground up, working closely with young talent, and helping shape the next generation of Rahalers, we’d love to hear from you </span> </div>
<p>Develop and implement sales and business development strategies to achieve the Company's sales targets and growth objectives.<br><br>Supervise the sale of insurance products and services to new and existing clients.<br><br>Establish, maintain, and strengthen relationships with customers, agents, brokers, and key stakeholders.<br><br>Strengthen partnerships to maximize business production and retention.<br><br>Set performance targets and Key Performance Indicators (KPIs) for team members.<br><br>Implement local marketing initiatives and promotional campaigns to increase brand awareness and market penetration.<br><br>Prepare annual and monthly sales forecasts, budgets, and business plans.<br><br>Ensure compliance with all Company policies, procedures, and applicable insurance regulations.<br><br>Monitor market trends, competitor activities, customer preferences, and emerging business opportunities.<br><br>Collaborate closely with Head Office and other departments to ensure alignment with corporate objectives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in business administration,<br>Marketing, Insurance, Finance, Economics, or a related field.<br><br>Professional certifications in Sales, Marketing,<br>Insurance, or Business Management are preferred.<br><br>Minimum 7 years of<br>progressive experience in sales, business development, or insurance<br>operations.<br><br>Minimum 2 5 years in a sales leadership or<br>managerial role.<br><br>Experience in insurance, financial services, or<br>other regulated industries is strongly preferred.<br><br>Proven track record of achieving sales targets<br>and driving business growth.<br><br>Language Skills: English, Arabic<br><br>Computer Skills: Microsoft Office</p>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and visionary Executive Housekeeper to lead our housekeeping operations in Baghdad, Iraq. In this pivotal role, you will oversee all aspects of our housekeeping department, ensuring exceptional cleanliness, presentation, and guest satisfaction across all facilities. As an assertive and organized leader, you will manage a dedicated team while maintaining the highest standards of operational excellence and compliance. This position offers the opportunity to make a meaningful impact through innovative approaches to facility management and a commitment to supporting your team's professional growth.</p><br><ul><li>Oversee and manage the daily operations of the housekeeping department, ensuring seamless coordination and efficient workflow</li><li>Supervise, train, schedule, and evaluate housekeeping staff with a supportive and inclusive approach that fosters professional development</li><li>Establish and implement comprehensive cleaning procedures, quality control measures, and performance standards that exceed industry expectations</li><li>Conduct regular inspections of guest rooms, public areas, and facilities to ensure they consistently meet cleanliness and presentation standards</li><li>Manage departmental budgets, control expenses, and optimize resource allocation to achieve organizational goals</li><li>Monitor and maintain accurate inventory of linens, cleaning supplies, guest amenities, and equipment</li><li>Collaborate effectively with Front Office, Maintenance, Laundry, and other departments to ensure integrated and efficient operations</li><li>Address guest complaints and special requests with empathy and professionalism, resolving issues promptly and transparently</li><li>Ensure full compliance with local health, safety, sanitation, and environmental regulations specific to Baghdad operations</li><li>Maintain detailed records of staff attendance, inventory levels, room inspections, maintenance requests, and departmental metrics</li><li>Analyze performance data and prepare comprehensive departmental reports to support decision-making and continuous improvement</li><li>Demonstrate flexibility and resilience in adapting to operational challenges while maintaining service quality and team morale</li></ul><br>Qualifications<br><br><ul><li>Minimum 7–10 years of progressive housekeeping experience with demonstrated supervisory and managerial responsibilities</li><li>Strong expertise in housekeeping operations, advanced cleaning techniques, and industry best practices</li><li>Proven ability to manage budgets, control expenses, and optimize departmental resources effectively</li><li>Proficiency with property management systems (PMS) and housekeeping management software</li><li>Comprehensive knowledge of health, safety, sanitation, and environmental compliance standards</li><li>Excellent leadership and team motivation skills with the ability to inspire and develop staff</li><li>Strong written and verbal communication skills in English; knowledge of Arabic is advantageous</li><li>Analytical mindset with the ability to interpret performance metrics and implement data-driven improvements</li><li>Problem-solving abilities and decisive decision-making skills in fast-paced environments</li><li>Detail-oriented approach with exceptional organizational and time management capabilities</li><li>Ability to work flexibly and adapt to changing priorities while maintaining service excellence</li><li>Customer-focused mindset with a commitment to guest satisfaction and service quality</li></ul> </div>
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<span>Your first step into the real world of work starts here.<br> Want to move beyond lectures, assignments, and “we’ll get back to you” emails?<br> Maktab Rahal is Rahal’s paid internship programme, built for ambitious university students and recent graduates who are ready to learn by doing, work on real projects, and get a real taste of life inside a fast-growing travel-tech company.<br> Rahal is the travel mini-app inside Iraq’s Super Qi ecosystem, making it easier for millions of travelers to search, book, and manage their journeys across flights, hotels, and digital services.<br> Now, we’re opening our doors to the next generation of talent.<br> What’s Maktab Rahal?<br> Come curious.<br> Leave with experience.<br> This isn’t an internship where you spend three-six months watching from the sidelines.<br> You’ll join a a multi national team, work alongside experienced professionals, contribute to live projects, and get hands-on exposure to how a fast-moving company actually operates.<br> Depending on your interests and strengths, you could join teams across Marketing, Product, Technology, Operations, Finance, People & Culture, and more.<br> What You’ll Get to DoYour experience will depend on the team you join, but you can expect to: Work on real projects and business priorities Get hands-on experience in your chosen field Collaborate with experienced team members and cross-functional teams Bring your ideas to the table and actually see them come to life Take ownership of selected tasks and projects Learn how things work behind the scenes at a growing travel-tech company Build practical skills that go beyond what you learn at university Receive regular guidance, feedback, and mentorship Get exposure to a fast-paced, digital-first work environment Who Are We Looking For?<br>You don't need to know everything.<br> That's what the internship is for.<br> We're looking for people who are: Curious: You ask questions, explore, and genuinely want to understand how things work.<br> Hungry to Learn: You're excited to pick up new skills and challenge yourself.<br> Proactive: You don't always wait to be told what to do; you spot opportunities and take initiative.<br> Creative: You bring fresh ideas and aren't afraid to think differently.<br> Adaptable: You can keep up when priorities move fast and things change.<br> Collaborative: You enjoy working with different people and teams.<br> Organized & Detail-Oriented: You care about doing things well, not just getting them done.<br> A Strong Communicator: You can share your ideas clearly and confidently.<br> Customer-Minded: You care about creating experiences that actually make people's lives easier.<br> Who Can Apply?<br> University students with flexible schedules who can commit sufficient time to the internship while maintaining a healthy balance between their academic and internship commitments, Or recent graduates Candidates interested in building a career in Marketing, Product, Technology, Operations, Finance, People & Culture, or other business functions Strong communication skills in English and/or Arabic Language.<br> No need to have years of experience, potential, curiosity, and attitude matter to us Baghdad-based candidates are preferred for roles requiring occasional in-person collaboration Immediate availability is preferred What We Offer 3-6 month Paid Internship: Focused on learning, mentorship, and practical experience, with potential for future opportunities at Rahal.<br> Growth: a real contribution to the travel expertise of one of Iraq’s fastest-growing digital travel platforms.<br> Culture: A professional, digital-first environment working with top-tier corporate clients and multinational teams.<br> Initial internship with the potential for full-time opportunities from January 2027 based on performance, business needs, and available opportunities.<br> Why Rahal?<br>Because your internship should be more than a line on your CV.<br> you'll get to: Learn.<br> Build. Experiment.<br> Collaborate.<br> Make an impact.<br> Be part of Iraq’s fastest-growing travel platform inside the Super Qi ecosystem.<br> Work with passionate builders shaping the future of digital travel in the Middle East.<br> Solve real traveler problems at scale from seamless flight booking to next-gen experiences.<br> Join a Rocketship where ownership, speed, and creativity truly matter.<br> Contribute to regional expansion as Rahal scales beyond Iraq.<br> Ready to start your journey?<br> Apply to the job and attached your CV Provide us a short introduction about yourself.<br> It is a must to mention the department you’re interested in (Marketing, Product, Technology, Operations, Finance, or People & Culture) Why you'd love to join Maktab Raha?<br>! Your career doesn't need to start with knowing everything.<br> It can start with being curious enough to try.<br> </span> </div>
<p>Hiring a Sales professional to grow the shipping container client base on the weekly vessel service to Iraq. You will identify and meet new clients — freight forwarders, direct shipper and NVOCC— to secure bookings and build lasting relationships. Responsibilities include achieving volum</p>
<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic Engineering professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As an Engineer you are responsible to assist the Chief Engineer / Director of Engineering on all matters related to the repairs and maintenance operation of the physical plant and engineering facilities within the hotel. The role involves maintaining all mechanical, electrical and electronic equipment, including heating and ventilation and will include key responsibilities such as:<br><br>• Organize and set up preventive maintenance programmes for all electrical and mechanical equipment, including general building works<br>• Supervise maintenance employees and contractors who are carrying out minor building work, electrical and mechanical installations<br>• Write specifications for all electrical, mechanical and associated building works, complying with the local government regulations<br>• Decide and agree with the Chief Engineer / Director of Engineering on the priorities of all electrical and mechanical projects<br>• Advise and inform the Chief Engineer / Director of Engineering on any health and safety matters relating to the electricity and work regulations<br>• Liaise with the local government authorities when necessary<br>• Oversee the general maintenance of all life safety systems throughout the hotel and report any major defects to the Chief Engineer / Director of Engineering</p> </div>
<ul><li><p>Define and implement communication and stakeholder engagement strategies.</p></li><li><p>Lead internal and external communications, including media, digital, and events.</p></li><li><p>Manage reputation topics and crisis communications.</p></li><li><p>Build relationships with media, authorities, and key stakeholders.</p></li><li><p>Develop corporate content, press releases, and executive messaging.</p></li><li><p>Ensure consistent corporate messaging and standards.</p></li><li><p>Support stakeholder engagement and project acceptability initiatives.</p></li><li><p>Coordinate communications across teams and entities.</p></li><li><p>Promote HSE culture through communication activities.</p></li><li><p>Ensure confidentiality of sensitive corporate information. </p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master’s degree in Communications, Public Affairs, or equivalent.</p></li><li><p>8–12 years of experience in corporate communications.</p></li><li><p>Strong expertise in stakeholder engagement, media relations, and reputation management.</p></li><li><p>Experience in crisis communication and strategic messaging.</p></li><li><p>Strong skills in content creation and communication strategy.</p></li><li><p>Excellent influencing, communication, and interpersonal skills.</p></li><li><p>Ability to operate in sensitive and high-pressure environments.</p></li><li><p>Strong project management and coordination capabilities.</p></li><li><p>Experience in multinational or complex institutional environments.</p></li><li><p>Good understanding of regional dynamics and communication challenges.</p></li><li><p>Fluent in English and Arabic (mandatory); French is an advantage.</p></li></ul>
<p>Manage Full-Cycle Recruitment: Lead the end-to-end recruitment process for all positions, from identifying hiring needs to the candidate's joining date.<br>Forecasting & Sourcing: Coordinate with hiring managers to forecast and identify vacancies, and develop effective sourcing strategies to attract qualified candidates.<br>Job Posting & Screening: Prepare and post job openings on various platforms, screen incoming applications, and shortlist candidates based on defined criteria.<br>Interview Coordination: Arrange and participate in interviews for the selection of candidates.<br>Reference & Background Checks: Initiate and follow up on reference checks and academic verifications for final candidates.<br>Offer Management: Assist in preparing and dispatching offers of appointment, calculating salaries and related benefits.<br>Employer Branding: Assist in managing external communication and employer branding initiatives to position the company as an employer of choice.<br>Talent Pipeline: Maintain a CV bank and develop talent pipelines to support current and future hiring needs.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<ul><li><p>Oversee accounting operations and treasury management.</p></li><li><p>Manage cash flows, payments, banking relationships, and liquidity.</p></li><li><p>Ensure financial accuracy, compliance, and operational continuity.</p></li><li><p>Lead general accounting, AP/AR, and treasury activities.</p></li><li><p>Manage financial closing, reporting, and audits.</p></li><li><p>Implement internal controls and accounting procedures.</p></li><li><p>Improve SAP systems and financial processes.</p></li><li><p>Lead accounting and treasury teams.</p></li><li><p>Coordinate with banks, auditors, partners, and internal stakeholders.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master’s degree in Finance, Accounting, or equivalent.</p></li><li><p>10–15 years of experience in accounting and treasury roles.</p></li><li><p>Strong expertise in accounting, treasury, and financial reporting.</p></li><li><p>Good knowledge of SAP financial modules and systems.</p></li><li><p>Experience managing complex financial environments with high transaction volumes.</p></li><li><p>Strong leadership, team management, and confidentiality skills.</p></li><li><p>Detail-oriented with strong analytical and problem-solving abilities.</p></li><li><p>Ability to work effectively in complex and fast-paced environments.</p></li><li><p>Experience in international industrial or project-based environments.</p></li><li><p>Fluent in English and Arabic (mandatory); French is an advantage.</p></li></ul>
<ul><li><p>Lead integrated planning, development studies, and economic evaluations.</p></li><li><p>Support investment decisions and long-term business strategy.</p></li><li><p>Coordinate multidisciplinary teams and key stakeholders.</p></li><li><p>Manage short-, medium-, and long-term planning processes.</p></li><li><p>Deliver strategic exercises, budgets, and investment cases.</p></li><li><p>Ensure alignment of development studies with standards and objectives.</p></li><li><p>Support technical and economic evaluations for projects and assets.</p></li><li><p>Represent the company with partners and authorities.</p></li><li><p>Monitor performance, costs, planning, and environmental indicators.</p></li><li><p>Lead team development and capability building.</p></li><li><p>Ensure HSE compliance and confidentiality of strategic information.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master’s degree in Engineering or equivalent.</p></li><li><p>15–20 years of experience in the oil and gas industry with strong technical expertise.</p></li><li><p>Strong knowledge of field development, reservoirs, projects, and economics.</p></li><li><p>Experience in integrated planning and strategic decision-making.</p></li><li><p>Ability to influence investment and development strategies.</p></li><li><p>Strong coordination, communication, and stakeholder management skills.</p></li><li><p>Ability to lead multidisciplinary teams and drive alignment.</p></li><li><p>Strategic thinking and strong decision-making capabilities.</p></li><li><p>Experience with international standards and multinational organizations.</p></li><li><p>Ability to operate effectively in multicultural environments.</p></li><li><p>Fluent in English and Arabic (mandatory); French is an advantage. </p></li></ul>
<ul><li><p>Define and lead drilling, completion, and well intervention strategies.</p></li><li><p>Oversee multi-rig drilling and well operations.</p></li><li><p>Ensure safe, efficient, and cost-effective well delivery.</p></li><li><p>Manage well integrity and operational risks.</p></li><li><p>Lead drilling contracts and supplier management.</p></li><li><p>Manage budgets, forecasts, and DrillEx performance.</p></li><li><p>Align drilling activities with project schedules.</p></li><li><p>Drive technical governance and performance improvement.</p></li><li><p>Represent the company with partners, authorities, and headquarters.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Master's degree in Petroleum Engineering or an equivalent discipline.</p></li><li><p>Minimum of 15 years of experience in drilling and well operations.</p></li><li><p>Strong expertise in drilling, completions, and well integrity.</p></li><li><p>Proven experience managing multi-rig operations and complex well programs.</p></li><li><p>In-depth knowledge of risk management and well control practices.</p></li><li><p>Strong executive leadership, strategic decision-making, and team management skills.</p></li><li><p>Excellent negotiation, communication, and stakeholder management capabilities.</p></li><li><p>Demonstrated ability to operate effectively in complex, high-risk environments.</p></li><li><p>Experience working on large-scale international oil and gas projects.</p></li><li><p>Exposure to multicultural, high-performance work environments.</p></li><li><p>Fluent in English and Arabic (mandatory); proficiency in French is an advantage. </p></li></ul>
<h2 class="h5">Job description</h2>
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<span>Key Responsibilities: Manage and maintain strong relationships with clients.<br> Act as the main point of contact for client inquiries, requests, and issue resolution.<br> Handle client accounts, ensuring smooth communication and service delivery.<br> Proactively identify and solve client problems to ensure satisfaction.<br> Collaborate with internal teams to meet client needs and improve service quality.<br> Language Requirements: Must be fluent in Arabic, English, and Kurdish (spoken and written).<br> Qualifications & Skills: Proven experience in client management, customer service, or account management (preferably in delivery/shipping/logistics).<br> Excellent communication and interpersonal skills.<br> Strong problem-solving abilities and ability to work under pressure.<br> Organizational and time-management skills.<br> Ability to build trust and long-term relationships with clients</span> </div>