Assistant Manager Jobs - Karbala Iraq

<p>The Executive Director of the Restaurant</p><p>&nbsp;</p><p>We are seeking an executive director with extensive experience in managing and operating restaurants, capable of leading the team, developing performance, and achieving the highest levels of quality and profitability, with the ability to make strategic decisions and supervise all operational processes.</p><p>&nbsp;</p><p><strong>Responsibilities</strong></p><p>&nbsp;</p><p>Manage and operate all restaurant departments and supervise them.</p><p>Develop operational and strategic plans and monitor their implementation.</p><p>Monitor sales and profits, reduce waste and costs.</p><p>Supervise department managers and staff and evaluate their performance.</p><p>Develop work systems and standard operating procedures (SOP).</p><p>Ensure quality of food, service, and cleanliness according to the highest standards.</p><p>Prepare and analyze daily, weekly, and monthly reports.</p><p>Monitor inventory, purchases, and costs.</p><p>Set key performance indicators (KPIs) and track their achievement.</p><p>Resolve operational problems and make timely decisions.</p><p>Supervise marketing campaigns and increase sales.</p><p>Ensure compliance with health and safety regulations and guidelines of regulatory authorities.</p><p>&nbsp;</p><p><strong>Required Qualifications</strong></p><p>&nbsp;</p><p>Bachelor’s degree in Business Administration, Hotel Management, or a related field.</p><p>At least 5 years of experience in restaurant management, including two years in a leadership role.</p><p>Experience in managing teams, sales, and budgets.</p><p>Strong leadership and decision-making abilities.</p><p>Excellent communication, organizational, and problem-solving skills.</p><p>Proficiency in computer use and Microsoft Office; experience with restaurant management systems (POS and ERP) is preferred.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Benefits</strong></p><p>&nbsp;</p><p>A competitive salary based on experience and competence.</p><p>Incentives and rewards tied to performance and achieving objectives.</p><p>Opportunity for career development in a professional environment.</p>

<p>Job Specification • Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required. • Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN). • Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations. • Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron. • Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures. • Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations. • Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures. • Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required. Human and Technical Resources • Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare. • Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift. • Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action. Planning and Programme • Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement. • Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations. Core Operational Activities • Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager. • Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk. • Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP. • Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris. Human Resources Management • Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework. • Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions. • Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education • Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution. • A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage) Experience • Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility. • Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination. • Experience across multiple Airside Operational functions is highly desirable. Computer Skills • Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential) • Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms. Language Skills • English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent • Arabic: working proficiency (Desirable). Training Requirements • ICAO Annex 14 – Aerodromes (Essential). • ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential). • Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential). • Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable). • Aerodrome Wildlife Hazard Management (Highly Desirable). • FOD Prevention Programme certification (Highly Desirable). • First Aid / Basic Life Support (Desirable).</p>

<p>Job Specification • Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required. • Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN). • Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations. • Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron. • Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures. • Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations. • Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures. • Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required. Human and Technical Resources • Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare. • Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift. • Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action. Planning and Programme • Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement. • Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations. Core Operational Activities • Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager. • Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk. • Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP. • Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris. Human Resources Management • Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework. • Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions. • Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education • Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution. • A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage) Experience • Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility. • Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination. • Experience across multiple Airside Operational functions is highly desirable. Computer Skills • Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential) • Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms. Language Skills • English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent • Arabic: working proficiency (Desirable). Training Requirements • ICAO Annex 14 – Aerodromes (Essential). • ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential). • Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential). • Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable). • Aerodrome Wildlife Hazard Management (Highly Desirable). • FOD Prevention Programme certification (Highly Desirable). • First Aid / Basic Life Support (Desirable).</p>

<p>Section Head, Security Standards, Quality Assurance & Compliance (HoSQC) The post holder is responsible for the daily management of the Standards, Quality Assurance & Compliance (SQC) team, and supporting the Head of Security Operations Support (HoSOS). This is a key role and includes ensuring that all Security Business Unit Departments and Sections adhere to external regulations, laws, and internal policies; identifying and rectifying non-compliance issues through audits; ensuring that processes, products, and services consistently meet AvSec quality standards and preventing defects through systematic activities and continuous improvement. A solid knowledge of compliance, audit and quality assurance systems and processes is vital, along with the ability to forge relationships with other sub departments and when required, the airport directorate, agencies and external stakeholders. Key Areas of Responsibility: a) Leadership: Lead and manage the Standards, Quality Assurance and Compliance Section and its team of staff members. b) Security provision: To ensure the airport’s security operations meet international standards, comply with ICAO Annex 17, IATA security protocols, and ICAA regulations, while embedding quality assurance, and compliance oversight into all security functions. c) Security Standards Development: Define and maintain security operational standards across passenger screening, baggage handling, cargo security access control. Align security procedures with ICAO, IATA and ICAA requirements. Maintain the library of SEC documentation, and develop and update programs, Manuals, Plans and SOPs for security functions as required. d) Quality Assurance: Establish & manage a Security Quality Management System. Conduct audits, inspections and performance reviews of security checkpoints, K9 Units and surveillance systems. Monitor security service delivery against Key Point Indicators (KPIs) and international benchmarks. Implement corrective & preventative measures to address deficiencies. e) Compliance Oversight: Ensure compliance with aviation security regulations, including ICAO Annex 17 and national directives. Liaise with ICAA and international regulators during inspections and certifications. Maintain documentation and evidence for regulatory audits and certifications. Report compliance risks and mitigation strategies to the Security Headquarters. f) Risk & Incident Integration: Collaborate with the Airport Safety Management System (SMS) and utilize the Security Management System (SeMS) to integrate security compliance findings into risk assessments. Support incident investigations (e.g. security breaches, prohibited items, etc.) and embed lessons learned into revised standards. g) Training Awareness: Liaise with the Security Training Team and develop training modules on security standards, compliance and quality assurance for airport security staff. Promote a culture of vigilance, compliance and continuous improvement. Undertake training delivery in support of the Security Training Team, as required. h) SQC Reporting: Prepare structured reports with clear recommendations and highlight compliance risks with mitigation strategies.</p><p>Education: National Level 3 AvSec Manager or equivalent, Quality Assurance, Auditing or a related field, ISO 9001 Quality Management System Certification or equivalent, Managing Safely (IOSH) or equivalent, Possess an AvSec Training qualification. Experience: Applicant must have an aviation background in quality assurance, compliance & audit roles. Minimum of 2 years in an Aviation security management role with domestic and/or international experience. Experience of operating in post conflict, multicultural & low infrastructure environments. Minimum of 3 years working within an airport and/or other highly regulated, physical security-based establishment Computer Skills: Knowledgeable in Microsoft Office suit (user´s perspective) and able to manage other specific project/management software, provided the adequate training. Language Skills: Solid knowledge and command of written and spoken English. Arabic language skills are desirable. Training Requirements: Have experience in training delivery in an airport environment. Behavioral Competencies: • Excellent leadership and team management skills. • Driving Change and continuous improvement. • Strong communication and interpersonal abilities. • Decision-making and problem-solving aptitude under pressure. • Customer-focused with a commitment to service excellence. • Networking, collaborative approach and stakeholders’ engagement and negotiation. • Conflict resolution and negotiation skills. • Delivering Results & Fostering Ownership. • High level of integrity and ethical standards. Technical Competencies: • ICAO Aviation Safety & Security regulations & procedures. • Knowledge of Security Management System (SeMS) principles & practices. • Expertise in compliance monitoring, risk assessment and audit processes for security operations. • Data Analysis from audits, inspections, incident reports. • Audit techniques and use of audit software tools. • Expertise in developing, implementing & maintaining QMS in accordance with ISO 9001 standards. • Risk Management – identification of risks and developing strategies to mitigate those risks. • Strong communication and reporting skills. • Training design and delivery skill sets. • Standards Development.</p>

<p>The post holder is responsible for the daily management of the Standards, Quality Assurance & Compliance (SQC) team, and supporting the Head of Security Operations Support (HoSOS). This is a key role and includes ensuring that all Security Business Unit Departments and Sections adhere to external regulations, laws, and internal policies; identifying and rectifying non-compliance issues through audits; ensuring that processes, products, and services consistently meet AvSec quality standards and preventing defects through systematic activities and continuous improvement. A solid knowledge of compliance, audit and quality assurance systems and processes is vital, along with the ability to forge relationships with other sub departments and when required, the airport directorate, agencies and external stakeholders. Key Areas of Responsibility: a) Leadership: Lead and manage the Standards, Quality Assurance and Compliance Section and its team of staff members. b) Security provision: To ensure the airport’s security operations meet international standards, comply with ICAO Annex 17, IATA security protocols, and ICAA regulations, while embedding quality assurance, and compliance oversight into all security functions. c) Security Standards Development: Define and maintain security operational standards across passenger screening, baggage handling, cargo security access control. Align security procedures with ICAO, IATA and ICAA requirements. Maintain the library of SEC documentation, and develop and update programs, Manuals, Plans and SOPs for security functions as required. d) Quality Assurance: Establish & manage a Security Quality Management System. Conduct audits, inspections and performance reviews of security checkpoints, K9 Units and surveillance systems. Monitor security service delivery against Key Point Indicators (KPIs) and international benchmarks. Implement corrective & preventative measures to address deficiencies. e) Compliance Oversight: Ensure compliance with aviation security regulations, including ICAO Annex 17 and national directives. Liaise with ICAA and international regulators during inspections and certifications. Maintain documentation and evidence for regulatory audits and certifications. Report compliance risks and mitigation strategies to the Security Headquarters. f) Risk & Incident Integration: Collaborate with the Airport Safety Management System (SMS) and utilize the Security Management System (SeMS) to integrate security compliance findings into risk assessments. Support incident investigations (e.g. security breaches, prohibited items, etc.) and embed lessons learned into revised standards. g) Training Awareness: Liaise with the Security Training Team and develop training modules on security standards, compliance and quality assurance for airport security staff. Promote a culture of vigilance, compliance and continuous improvement. Undertake training delivery in support of the Security Training Team, as required. h) SQC Reporting: Prepare structured reports with clear recommendations and highlight compliance risks with mitigation strategies.</p><p>Education: National Level 3 AvSec Manager or equivalent, Quality Assurance, Auditing or a related field, ISO 9001 Quality Management System Certification or equivalent, Managing Safely (IOSH) or equivalent, Possess an AvSec Training qualification. Experience: Applicant must have an aviation background in quality assurance, compliance & audit roles. Minimum of 2 years in an Aviation security management role with domestic and/or international experience. Experience of operating in post conflict, multicultural & low infrastructure environments. Minimum of 3 years working within an airport and/or other highly regulated, physical security-based establishment Computer Skills: Knowledgeable in Microsoft Office suit (user´s perspective) and able to manage other specific project/management software, provided the adequate training. Language Skills: Solid knowledge and command of written and spoken English. Arabic language skills are desirable. Training Requirements: Have experience in training delivery in an airport environment. Behavioral Competencies: • Excellent leadership and team management skills. • Driving Change and continuous improvement. • Strong communication and interpersonal abilities. • Decision-making and problem-solving aptitude under pressure. • Customer-focused with a commitment to service excellence. • Networking, collaborative approach and stakeholders’ engagement and negotiation. • Conflict resolution and negotiation skills. • Delivering Results & Fostering Ownership. • High level of integrity and ethical standards. Technical Competencies: • ICAO Aviation Safety & Security regulations & procedures. • Knowledge of Security Management System (SeMS) principles & practices. • Expertise in compliance monitoring, risk assessment and audit processes for security operations. • Data Analysis from audits, inspections, incident reports. • Audit techniques and use of audit software tools. • Expertise in developing, implementing & maintaining QMS in accordance with ISO 9001 standards. • Risk Management – identification of risks and developing strategies to mitigate those risks. • Strong communication and reporting skills. • Training design and delivery skill sets. • Standards Development.</p>

<p>Job description: • The incumbent is responsible for the management and supervision of all airside operations activities at Karbala International Airport (KIA), requiring specific technical competencies, skills and behavioral attributes, ensuring a safe, secure and efficient airside environment in full compliance with applicable national regulations and ICAO SARPS, including oversight of airside safety, permits and licensing, wildlife and landscaping and standards training and development Sections. Human and Technical Resources • Ensures that subordinate Sections have the necessary and appropriate number of staff to provide the services and tasks within airside operations, and that they have received training on the competencies and skills required for their functions; • Determines and evaluates that the Sections within ASO Department have the necessary number and type of equipment required for operational tasks, that they are properly maintained, and that they are in good and safe operating condition; • Plans, coordinates and supervises the execution of all operational activities within the ASO Department, including AMG, SST, PEL and WLS Sections; • Implements and enforces the approved corporative policies within the Airside Operations Department; Planning and Programmes • Develop, implement and maintain the ASO Manuals and all associated airside standard operational procedures (SOPs), in compliance with ICAA ICAR 12, ICAO Annex 14 SARPs, and KIA requirements; ensure periodic review, update and formal approval of all operational documents. • Coordinate the preparation, review and approval of all ASO SOPs, and Work Instructions (WIs) for all sections (AMG, SST, PEL and WLS), ensuring alignment with the AOM and applicable regulatory requirements. • Develop and maintain the ASO Annual Training Programme, covering initial qualification, recurrent and competency-based training for all ASO staff, including airside safety, airside driving, wildlife hazard management and standards, in compliance with ICAA and ICAO SARPS. • Prepare and maintain the Airside Contingency Plan covering abnormal and disrupted airside operations scenarios, including runway and taxiway closures, FOD events, wildlife strikes, and airside emergencies; ensure alignment with the Airport Emergency Plan (AEP) and that all ASO staff are trained on their respective roles and procedures. • In coordination with the E&M Department, support the development of the ASO Equipment and Vehicle Maintenance Plan, defining preventive maintenance schedules, inspection cycles and replacement planning for all ASO operational equipment, airside vehicles and specialist tools assigned to the department. • Prepare and submit the annual ASO Plan, including operational objectives, KPIs, resource needs and CAPEX/OPEX proposals, aligned with airport strategic goals; monitor progress and report to the Airport Operations Director. Core Operational, Corporate and Compliance Activities • Develop, implement and review airside operational manuals, procedures and instructions to ensure safe and efficient airside operations at KIA. • Develop and implement airside operational procedures in compliance with ICAA ICAR 12 and other applicable regulations, and ICAO Annex 14 SARPS; • Manage and oversee all airside driver´s and vehicles permits licensing and activities, ensuring compliance with ICAA requirements and applicable airside regulations. • Manage the Wildlife Hazard Management Programme in accordance with ICAA reegulations and ICAO Doc 9137 Part 3, ensuring effective control of wildlife hazards on and around KIA airside area. • Oversee and monitor all the activities and airside works performed by contractors or subcontractors on the airside, providing escort whener required and necessary; • Liaise with the GHS Department, any other ground service providers, airlines, and other airside stakeholders, ensuring alignment with airside regulatory requirements and operational standards. • Develop and monitor airside operational performance metrics, KPIs and service level indicators, ensuring continuous improvement in airside safety and operational efficiency. • Participate in and support the airport committees established by ICAA and/or defined by ICAO, contributing as a subject matter expert on airside operations matters; • Serves as a member of the Airside Operations Department, on the Runway Safety Committee, and Safety and Environmental Committee (if established); • Serves as a member of the EOC and Airport Crisis Management Center; • Advises the Airport Operations Director on various technical/operational airside matters; • Prepares, coordinates and reviews airside-related correspondence with external agencies, regulators and other stakeholders; • Serves as a member of the Airside Operations Department management team and participates in planning for operational matters affecting the department’s activities; Human Resources Management • Promotes and systematically ensures the correct application of all company policies regarding human resources and corporate processes; • Coordinates and ensures the correct management of the tasks and human resources within the subordinate departments and Sections; • Conducts annual performance and competency reviews and ensures that all employees are adequately and properly trained and qualified to perform the assigned duties; • Manages and mobilizes human resources within the subordinate units to support emergency and contingency situations, as required by the Airport Emergency Plan and Security Program. • Ensures distribution and use of required Personal Protective Equipment (PPE) and monitors and reports all incidents and OHS situations to the Safety Office. • Manages the human resources of the Airside Operations Department and liaises with the Human Resources Department on all personnel matters, namely departmental needs, resignations, absences, disciplinary matters, etc; Budget and Activity Plans • Coordinates and reviews the department's annual OPEX budget and CAPEX investment proposals and revisions; • Consolidates and implements the department's annual plans, including training; • Consolidates and prepares the department activity report; • Conducts and coordinates annual performance reviews; • Replaces the Airport Operations Director on an interim basis, in the event of his absence or disability, by specific act of delegation. Quality and Environmental Management (QMS / EMS) • Ensures the establishment, implementation and maintenance of the SMS and EMS throughout the Airside Operations Department; • Approves the relevant SMS and EMS documents within the ASO Department, and coordinates the preparation and review of manuals, plans and operational procedures (SOPs), to submit to the Airport Operations Director for approval; • Ensures the implementation of the related airport Committees objectives and recommendations within the Airside Operations Department; Safety Management System (SMS) • Ensures the implementation of the SMS and safety policies as defined by the company within the Airside Operations Department; • Conducts Hazard / Risk Assessments and prepares Safety Action Plans accordingly in close coordination with the Safety Office; • Reports all potential hazards, safety concerns, incidents and accidents to the Safety Office and ensures that safety is an integral part of all activities and resulting responsibilities; • Serves as a member of KIA’s Aerodrome Safety Committee, Runway Safety Committee, and Wildlife Hazard Management Committee, as applicable.</p><p>Education • Bachelor’s degree in Airport/Aviation Management or related field (Master’s degree preferred). • IAP Accreditation (is a plus) Experience • Minimum 12 years of experience in international airport airside operations, at least 5 of which in managerial functions. Computer Skills • Knowledgeable in Microsoft Office suite (user´s perspective) • Able to manage other specific project/management software, provided adequate training. Language Skills • English: Solid written and spoken (essential) • Arabic: Desirable. Training Requirements • Certification in Airside Operations, SMS, or Airport Management from recognized aviation bodies (ACI, IATA, or ICAO). • Aerodrome/Airside Operations certification (e.g. ICAO, ACI) highly desirable. • A valid Category B Airside Driving Permit.( Highly Desirable)</p>

<p>Job description: • The incumbent is responsible for the management and supervision of all airside operations activities at Karbala International Airport (KIA), requiring specific technical competencies, skills and behavioral attributes, ensuring a safe, secure and efficient airside environment in full compliance with applicable national regulations and ICAO SARPS, including oversight of airside safety, permits and licensing, wildlife and landscaping and standards training and development Sections. Human and Technical Resources • Ensures that subordinate Sections have the necessary and appropriate number of staff to provide the services and tasks within airside operations, and that they have received training on the competencies and skills required for their functions; • Determines and evaluates that the Sections within ASO Department have the necessary number and type of equipment required for operational tasks, that they are properly maintained, and that they are in good and safe operating condition; • Plans, coordinates and supervises the execution of all operational activities within the ASO Department, including AMG, SST, PEL and WLS Sections; • Implements and enforces the approved corporative policies within the Airside Operations Department; Planning and Programmes • Develop, implement and maintain the ASO Manuals and all associated airside standard operational procedures (SOPs), in compliance with ICAA ICAR 12, ICAO Annex 14 SARPs, and KIA requirements; ensure periodic review, update and formal approval of all operational documents. • Coordinate the preparation, review and approval of all ASO SOPs, and Work Instructions (WIs) for all sections (AMG, SST, PEL and WLS), ensuring alignment with the AOM and applicable regulatory requirements. • Develop and maintain the ASO Annual Training Programme, covering initial qualification, recurrent and competency-based training for all ASO staff, including airside safety, airside driving, wildlife hazard management and standards, in compliance with ICAA and ICAO SARPS. • Prepare and maintain the Airside Contingency Plan covering abnormal and disrupted airside operations scenarios, including runway and taxiway closures, FOD events, wildlife strikes, and airside emergencies; ensure alignment with the Airport Emergency Plan (AEP) and that all ASO staff are trained on their respective roles and procedures. • In coordination with the E&M Department, support the development of the ASO Equipment and Vehicle Maintenance Plan, defining preventive maintenance schedules, inspection cycles and replacement planning for all ASO operational equipment, airside vehicles and specialist tools assigned to the department. • Prepare and submit the annual ASO Plan, including operational objectives, KPIs, resource needs and CAPEX/OPEX proposals, aligned with airport strategic goals; monitor progress and report to the Airport Operations Director. Core Operational, Corporate and Compliance Activities • Develop, implement and review airside operational manuals, procedures and instructions to ensure safe and efficient airside operations at KIA. • Develop and implement airside operational procedures in compliance with ICAA ICAR 12 and other applicable regulations, and ICAO Annex 14 SARPS; • Manage and oversee all airside driver´s and vehicles permits licensing and activities, ensuring compliance with ICAA requirements and applicable airside regulations. • Manage the Wildlife Hazard Management Programme in accordance with ICAA reegulations and ICAO Doc 9137 Part 3, ensuring effective control of wildlife hazards on and around KIA airside area. • Oversee and monitor all the activities and airside works performed by contractors or subcontractors on the airside, providing escort whener required and necessary; • Liaise with the GHS Department, any other ground service providers, airlines, and other airside stakeholders, ensuring alignment with airside regulatory requirements and operational standards. • Develop and monitor airside operational performance metrics, KPIs and service level indicators, ensuring continuous improvement in airside safety and operational efficiency. • Participate in and support the airport committees established by ICAA and/or defined by ICAO, contributing as a subject matter expert on airside operations matters; • Serves as a member of the Airside Operations Department, on the Runway Safety Committee, and Safety and Environmental Committee (if established); • Serves as a member of the EOC and Airport Crisis Management Center; • Advises the Airport Operations Director on various technical/operational airside matters; • Prepares, coordinates and reviews airside-related correspondence with external agencies, regulators and other stakeholders; • Serves as a member of the Airside Operations Department management team and participates in planning for operational matters affecting the department’s activities; Human Resources Management • Promotes and systematically ensures the correct application of all company policies regarding human resources and corporate processes; • Coordinates and ensures the correct management of the tasks and human resources within the subordinate departments and Sections; • Conducts annual performance and competency reviews and ensures that all employees are adequately and properly trained and qualified to perform the assigned duties; • Manages and mobilizes human resources within the subordinate units to support emergency and contingency situations, as required by the Airport Emergency Plan and Security Program. • Ensures distribution and use of required Personal Protective Equipment (PPE) and monitors and reports all incidents and OHS situations to the Safety Office. • Manages the human resources of the Airside Operations Department and liaises with the Human Resources Department on all personnel matters, namely departmental needs, resignations, absences, disciplinary matters, etc; Budget and Activity Plans • Coordinates and reviews the department's annual OPEX budget and CAPEX investment proposals and revisions; • Consolidates and implements the department's annual plans, including training; • Consolidates and prepares the department activity report; • Conducts and coordinates annual performance reviews; • Replaces the Airport Operations Director on an interim basis, in the event of his absence or disability, by specific act of delegation. Quality and Environmental Management (QMS / EMS) • Ensures the establishment, implementation and maintenance of the SMS and EMS throughout the Airside Operations Department; • Approves the relevant SMS and EMS documents within the ASO Department, and coordinates the preparation and review of manuals, plans and operational procedures (SOPs), to submit to the Airport Operations Director for approval; • Ensures the implementation of the related airport Committees objectives and recommendations within the Airside Operations Department; Safety Management System (SMS) • Ensures the implementation of the SMS and safety policies as defined by the company within the Airside Operations Department; • Conducts Hazard / Risk Assessments and prepares Safety Action Plans accordingly in close coordination with the Safety Office; • Reports all potential hazards, safety concerns, incidents and accidents to the Safety Office and ensures that safety is an integral part of all activities and resulting responsibilities; • Serves as a member of KIA’s Aerodrome Safety Committee, Runway Safety Committee, and Wildlife Hazard Management Committee, as applicable.</p><p>Education • Bachelor’s degree in Airport/Aviation Management or related field (Master’s degree preferred). • IAP Accreditation (is a plus) Experience • Minimum 12 years of experience in international airport airside operations, at least 5 of which in managerial functions. Computer Skills • Knowledgeable in Microsoft Office suite (user´s perspective) • Able to manage other specific project/management software, provided adequate training. Language Skills • English: Solid written and spoken (essential) • Arabic: Desirable. Training Requirements • Certification in Airside Operations, SMS, or Airport Management from recognized aviation bodies (ACI, IATA, or ICAO). • Aerodrome/Airside Operations certification (e.g. ICAO, ACI) highly desirable. • A valid Category B Airside Driving Permit.( Highly Desirable)</p>