وظائف مدير جودة في العراق

<p>Job Vacancy | Workshop Job Controller</p><p>&nbsp;</p><p>TLTD HR announces a vacancy at a company specialized in the automotive sector in Basra.</p><p>&nbsp;</p><p>Job Title: Workshop Job Controller</p><p>Location: Basra</p><p>Gender: Male / Female</p><p>&nbsp;</p><p>Responsibilities</p><p>&nbsp;</p><p>- Assign repair tasks to technicians and monitor workflow to ensure tasks are completed and delivered on time.</p><p>- Continuous coordination with maintenance consultants and the parts department to ensure smooth operation.</p><p>- Monitor the quality of repairs and ensure accurate documentation of work.</p><p>- Monitor and evaluate technicians’ productivity and track progress of tasks.</p><p>- Ensure compliance with occupational health and safety standards inside the workshop.</p><p>&nbsp;</p><p>Requirements</p><p>&nbsp;</p><p>- Bachelor's or diploma in automotive engineering or a related technical field.</p><p>- 3–5 years of experience in automotive maintenance, with prior experience coordinating and supervising workshop tasks.</p><p>- Good knowledge of car repair operations and fault diagnosis.</p><p>- Proficiency in using agency management systems (DMS) such as SAP or Autoline, in addition to MS Office programs.</p><p>- High organizational and problem-solving skills and the ability to work under pressure.</p><p>&nbsp;</p><p>Benefits</p><p>&nbsp;</p><p>- Competitive salary determined by experience and competence.</p><p>- Incentives and corporate benefits according to the company policy.</p><p>- Professional and stable work environment.</p><p>&nbsp;</p><p>&nbsp;</p>

<p>Vacancy Announcement - Sales and Marketing Manager</p><p>| Baghdad, Iraq</p><p>&nbsp;</p><p><strong>Vacancy No.</strong></p><p>SEL-SM-002</p><p><strong>Issue Date</strong></p><p>10 Sep 2026</p><p><strong>Application Deadline</strong></p><p>20 Sep 2026</p><p><strong>Post Title</strong></p><p>Sales and Marketing Manager</p><p><strong>Reports To</strong></p><p>General Manger</p><p><strong>Type of Contract</strong></p><p>Fixed Contract</p><p><strong>Probation period</strong></p><p>Three months</p><p><strong>Salary</strong></p><p>2,500 USD Monthly</p><p><strong>Duration</strong></p><p>One year</p><p><strong>Location</strong></p><p>Baghdad, Iraq</p><p><strong>Nationality</strong></p><p>Iraqi National</p><p><strong>Background</strong></p><p>The Sales and Marketing Manager is responsible for developing and implementing strategies that increase room bookings, restaurant revenue, and demand for the hotel’s services. Working within a five-star hotel with more than 300 guest rooms and multiple restaurants, the manager will lead sales</p><p>activities, manage marketing campaigns, develop commercial partnerships, and strengthen the hotel’s market position.</p><p>Duties and Responsibilities</p><p>The Sales and Marketing Manger’s duties and responsibilities shall include, but are not limited to, the following:</p><p>&nbsp;</p><p>1.&nbsp; Sales Strategy and Business Development</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare and implement the annual sales and marketing plan, aligned with the hotel’s revenue targets and business objectives.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identify new business opportunities across corporate, leisure, group, and long-stay customer segments.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop relationships with companies, travel agencies, tour operators, embassies, government entities, and international organizations.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct sales calls, client meetings, hotel inspections, and presentations to generate bookings.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Prepare proposals and negotiate corporate rates, group bookings, and commercial agreements within approved pricing and authority limits.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain an active sales pipeline and follow up on enquiries, proposals, contracts, and account renewals.</p><p>&nbsp;</p><p>2.&nbsp; Room Revenue and Distribution</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Work with the General Manager, reservations team, and revenue management function to improve occupancy, average daily rate, and revenue per available room.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review booking trends, competitor activity, and demand patterns to recommend pricing and promotional actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop packages and targeted offers to support periods of lower demand.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate the hotel’s presence on online travel agencies and booking platforms, ensuring accurate descriptions, images, and offers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Increase direct bookings and assess the profitability of sales channels, considering commissions and acquisition costs.</p><p>&nbsp;</p><p>3.&nbsp; Restaurant Marketing</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop promotional plans for the hotel’s restaurants in coordination with food and beverage management.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Promote dining experiences, seasonal menus, special occasions, and group dining offers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Build relationships with corporate clients and local businesses to generate restaurant bookings.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Measure promotions against restaurant revenue, customer response, and campaign costs.</p><p>&nbsp;</p><p>4.&nbsp; Marketing and Brand Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the hotel’s website content, social media, digital advertising, email campaigns, and promotional materials.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure all communications reflect the hotel’s five-star positioning and present its facilities accurately.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate photography, video production, advertising agencies, and other marketing suppliers.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage public relations activities and relevant media partnerships.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Monitor online feedback and coordinate responses with guest relations and hotel management.</p><p>&nbsp;</p><p>5.&nbsp; Client and Account Management</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Maintain an accurate customer database, including contacts, booking history, negotiated rates, and follow-up actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop account plans for key clients and identify opportunities for repeat business.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate confirmed bookings and client requirements with reservations, front office, and restaurant teams.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Follow up after stays or services to assess satisfaction and retain clients.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Coordinate with finance on agreed payment terms and outstanding balances for managed accounts.</p><p>&nbsp;</p><p>6.&nbsp; Team Leadership and Performance Reporting</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead the sales and marketing team, assign account responsibilities, and set measurable targets.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Manage the approved departmental budget and monitor campaign expenditure.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Track sales conversion, account production, direct bookings, campaign return, and progress against revenue targets.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Submit regular reports covering results, forecasts, market developments, and corrective actions.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Train team members in hotel products, sales techniques, account management, and professional client communication.</p><p>&nbsp;</p><p>&nbsp;</p><p><strong>Core Values and Competencies</strong></p><p>&nbsp;</p><p><strong>Professionalism</strong></p><p>Demonstrates professional competence and extensive knowledge of hotel operations. Maintains high standards of conduct, service, accountability, and confidentiality. Remains calm and professional when managing operational challenges.</p><p><strong>Leadership</strong></p><p>Provides clear direction to hotel managers and employees. Makes timely decisions and ensures that responsibilities are properly assigned and monitored.</p><p><strong>Teamwork</strong></p><p>Works collaboratively with departmental managers and employees to achieve the hotel’s operational and service objectives. Promotes cooperation and effective communication across all departments.</p><p><strong>Planning and Organizing</strong></p><p>Establishes clear operational priorities and ensures that the hotel’s activities and resources are properly organized. Monitors plans and adjusts operational priorities when required.</p><p><strong>Communication</strong></p><p>Communicates clearly and professionally with hotel ownership, managers, employees, guests, and other relevant parties.</p><p><strong>Guest Orientation</strong></p><p>Maintains a strong focus on guest satisfaction and ensures that all hotel departments provide services consistent with five-star standards.</p><p><strong>Qualifications and Experience</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor degree in Marketing, Media or relevant fields</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A minimum of five years of relevant experience.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Relevant experience with hospitality is Desirable.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Femail candidate are strongly recommended to Apply.</p><p>&nbsp;</p><p><strong>Language Requirements</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Kurdish: </strong>Desirable but not mandatory.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>Arabic: </strong>professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <strong>English: </strong>professional spoken and written proficiency is required.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Candidates must be able to conduct meetings, communicate with guests and employees, and prepare or review business correspondence in Arabic and English.</p><p>&nbsp;</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; After deadline no application will be accepted.</p><p><strong>Notes:</strong></p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Only shortlisted candidates will be contacted Only.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Applications received after the deadline may not be considered.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The selection process will be conducted on a competitive basis.</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing incorrect or misleading information may result in the application being rejected.</p><p>&nbsp;</p><p><strong>Sellink gives paramount consideration in ensuring the highest standards of efficiency, competence and integrity in its recruitment process of personnel. To ensure fairness and transparency, selection of candidate will be made on a competitive basis through a selection panel</strong>.</p><p><strong>Sellink does not charge a fee at any stage of the recruitment process (application, interview meeting,</strong></p><p><strong>processing, training or any other fees).</strong></p><p>&nbsp;</p>

<p>We are looking for the right people people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world s largest providers of products and services to the global energy industry. Job Duties</p><p>Under direct supervision from the Production Supervisor: The Production Tech specializes in working in office, field, or laboratory recording and analyzing data and writing reports. Fieldwork includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; gathering and analyzing well and production data; assisting in well optimization and well failure analysis and preparing monthly performance reports for each producing well. Office work includes reporting Key Performance Indicators (KPI) for production, new completes, recompletes and workovers and preparing Weekly Production Report and Up/Down Reports; Weekly Activity Report operations and Flowback Reports for new completes and recompletes. Laboratory work includes assisting geologists and engineers with electronic, sonic, or nuclear measuring instruments that indicate the potential for oil and gas; collecting formation, mud and soil samples and preparing the samples for laboratory analysis; conducting scientific tests on samples to determine content and characteristics; recording data from tests and compiling information from reports, computer databases and other sources; recording data such as well temperatures, pressures, flow rates and watercut and comparing actual productivity to estimates.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Requires a high school diploma or equivalent. Undergraduate degree preferred. Requires a minimum 3 years' experience in production operations which includes experience in oil &amp; gas operations. Strong computer skills, particularly with Microsoft software such as Excel, Word, PowerPoint and Outlook are preferable Minimum Qualifications: Minimum qualifications may be acquired through technical schools or equivalent related experience. Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Production Tech, Production Supervisor, and Production Manager. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation .</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Title:</b></p><br><br>SAP Operations Manager-Onsite<br><br><p><b>SAP Operations Manager: </b><i>Majnoon Oil Field, Iraq | IM / IT Operations</i></p><br><br><p><b>Role Title: </b>SAP Operations Manager</p><br><br><p><b>Location: </b>Majnoon Oil Field, Iraq</p><br><br><p><b>Function: </b>IM / IT Operations</p><br><br><p><b>Role Type: </b>Site-based operational leadership</p><br><br><p><b>Reports To: </b>IM &amp; IT Leadership</p><br><br><p><b>Team Scope: </b>Small site-based SAP support team</p><br><br><p><b>Preferred Profile: </b>Iraqi national; fluent English and Arabic preferred</p><br><br><p><b>Additional Language: </b>Chinese advantageous</p><br><br>Preface<p>We are seeking an experienced SAP Operations Manager to lead a small SAP team at the Majnoon Oil Field and ensure reliable, controlled, and business-aligned SAP operations. The role is critical to maintaining operational continuity across procurement, inventory, maintenance, finance, compliance, reporting, and wider field execution activities.</p><br><br><p>SAP is a core business platform for Majnoon. It enables structured procurement, material availability, maintenance execution, financial control, approvals, compliance visibility, and management reporting. The SAP Operations Manager will ensure that SAP remains stable, usable, properly governed, and aligned with practical oil and gas workflows.</p><br><br>Professional Summary<p>The ideal candidate will have more than 10 years of SAP experience, strong site-facing operational discipline, and proven ability to lead a compact support team in a complex industrial environment. The individual must be able to manage incidents, prioritize business-critical issues, coordinate with corporate SAP and vendor teams, improve user adoption, and maintain strong governance over access, licensing, data quality, and process compliance.</p><br><br>Core Competencies<ul><li>SAP operations leadership across SAP ECC and/or S/4HANA environments.</li><li>Strong practical understanding of SAP MM, SAP PM, and SAP FI/CO processes.</li><li>Oil and gas field process understanding, including maintenance, procurement, materials, cost control, approval of workflows, and operational reporting.</li><li>Team leadership, work prioritization, coaching, knowledge transfer, and performance management.</li><li>Incident, problem, change, access, licence, and escalation management within an ITIL-aligned support model.</li><li>Data integrity, master data governance, compliance with evidence, and audit readiness.</li><li>Clear communication with operations, maintenance, procurement, finance, compliance, IT, vendors, and client stakeholders.</li></ul>Key Responsibilities<ul><li>Manage day-to-day SAP operations for site-based oil and gas activities, ensuring system availability, stable support, and timely issue resolution.</li><li>Lead the SAP team, allocate work, manage priorities, monitor performance, coach team members, and ensure appropriate support coverage.</li><li>Act as the primary site interface between SAP users, IM / IT leadership, corporate SAP support, vendors, and business process owners.</li><li>Ensure SAP issues are logged, prioritized, investigated, escalated, and closed in line with agreed service levels and operational impact.</li><li>Support SAP user access management, role changes, approval evidence, licence oversight, and segregation of duties considerations.</li><li>Coordinate SAP process alignment with field workflows, reducing workarounds, duplicate data entry, manual reconciliation, and recurring user errors.</li><li>Support onboarding and training for new SAP users, approvers, planners, warehouse teams, finance users, and operational stakeholders.</li><li>Prepare concise leadership reporting covering SAP performance, critical issues, blockers, risks, recurring problems, and improvement actions.</li><li>Maintain and improve SAP operational procedures, support guides, escalation routes, user instructions, and knowledge transfer materials.</li><li>Support integration of SAP with relevant site systems, reporting tools, interfaces, and third-party applications where required.</li></ul>SAP Module and Process Coverage<p><b>Confirmed Core Module Focus</b></p><br><br><p>The current SAP Operations Manager role profile references SAP ECC / S/4HANA operations and the core modules SAP MM, SAP PM, and SAP FI/CO. These are therefore treated as the core module requirements for enhanced specification.</p><br><br>SAP MM - Materials Management<ul><li>Procurement, purchase requisitions, purchase orders, goods receipt, vendor coordination, inventory visibility, warehouse support, and material master data.</li><li>Operational relevance: supports spares availability, field procurement, stock control, materials traceability, and avoidance of operational delays.</li></ul>SAP PM - Plant Maintenance<ul><li>Maintenance notifications, work orders, equipment structures, functional locations, asset history, maintenance planning, and execution support.</li><li>Operational relevance: supports asset reliability, corrective maintenance, planned maintenance, equipment availability, and operational continuity.</li></ul>SAP FI/CO - Finance and Controlling<ul><li>Cost centers, internal orders, financial postings, cost capture, approvals, cost reporting, and compliance with finance and control requirements.</li><li>Operational relevance: enables transparent cost control, expenditure governance, budget alignment, and reliable financial reporting for operations.</li></ul>Related SAP and Integration Areas - Where Applicable<ul><li>SAP PS or project controls integration for WBS structures, commitments, project cost visibility, and finance/procurement alignment.</li><li>SAP HCM, time-writing, or workforce charging interfaces where locally used for labour capture, working time approval, or cost recovery.</li><li>SAP Basis, security, authorization, licensing, transport, monitoring, and technical escalation coordination.</li><li>SAP reporting, data extracts, interfaces, dashboards, and integration points used to improve operational visibility and reduce manual reconciliation.</li></ul>Required Experience<ul><li>Minimum 10 years of SAP experience, including operational support, functional support, SAP service delivery, or SAP team leadership responsibility.</li><li>Experience supporting SAP in oil and gas, energy, engineering, construction, utilities, industrial operations, or comparable large-scale operational environments.</li><li>Proven leadership of small technical or functional teams, including workload planning, performance monitoring, coaching, and service prioritization.</li><li>Strong experience with SAP incident management, problem management, access support, change coordination, escalation management, and service reporting.</li><li>Ability to convert user issues and operational pain points into clear SAP support actions, escalation packs, process improvements, or training interventions.</li><li>Experience working with Finance, Procurement, Supply Chain, Warehouse, Maintenance, Operations, Project Controls, HR/time-writing, Compliance, and IT stakeholders.</li></ul>Technical Skills<ul><li>SAP ECC and/or SAP S/4HANA operations experience.</li><li>Working knowledge of SAP MM, PM, and FI/CO modules and their operational dependencies.</li><li>Awareness of SAP Basis, authorizations, roles, user access, licence administration, interfaces, monitoring, and transport coordination.</li><li>Understanding of SAP HANA and/or Oracle database concepts, performance monitoring, reporting extracts, and basic troubleshooting.</li><li>General IT infrastructure, endpoint, network, and service management awareness sufficient to coordinate cross-IT issue resolution.</li><li>Strong MS Office and reporting capability, including issue trackers, service dashboards, action logs, operational reports, and leadership summaries.</li></ul>Certifications<ul><li>SAP Certified Application Associate in a relevant module such as MM, PM, FI/CO, S/4HANA, or SAP business process integration preferred.</li><li>ITIL Foundation or equivalent service management certification advantageous.</li><li>Oil and gas safety, site induction, or industrial operations safety training preferred.</li><li>Project management or team leadership certification is advantageous where the candidate has broader service improvement responsibilities.</li></ul>Languages<ul><li>English: fluent business and technical communication required.</li><li>Arabic: native or fluent capability preferred.</li><li>Chinese: Advantageous</li></ul>KPIs and Success Measures<ul><li>Maintain SAP system availability in line with agreed operational service levels, with target uptime of 99.9 percent where technically achievable.</li><li>Ensure critical SAP incidents are acknowledged, prioritized, escalated, and progressed within agreed SLA targets.</li><li>Maintain controlled user access, approval evidence, licence oversight, and compliance readiness.</li><li>Deliver monthly SAP operations reporting covering performance, risks, blockers, open actions, recurring issues, and improvement progress.</li><li>Improve SAP team capability through documented procedures, coaching, cross-training, and knowledge transfer.</li><li>Reduce repeat issues, avoidable workarounds, data quality defects, and manual reconciliation activities through targeted improvement actions.</li></ul>Reporting Structure<ul><li>Reports directly to the Site IT Manager / IM &amp; IT leadership.</li><li>Works closely with Operations and Maintenance stakeholders to ensure SAP supports practical field execution requirements.</li><li>Coordinates with Corporate SAP functional and technical teams for escalations, enhancements, access issues, system updates, and specialist support.</li><li>Collaborates with Finance, Procurement, Supply Chain, Compliance, Project Controls, HR/time-writing, vendors, and external support providers as required.</li></ul>Preferred Candidate Profile<p>The preferred candidate will combine SAP functional awareness, disciplined service management, and practical oilfield delivery experience. They should be comfortable working directly with users, challenging poor data or weak process discipline, supporting operational priorities, and communicating clearly with leadership. The candidate should be capable of stabilizing daily SAP operations while strengthening local capability, improving documentation, and reducing dependency on informal support arrangements.</p><br><br><br><br><br> </div>