Assistant Manager Jobs in Iraq
600 Jobs Found
Iraq - Baghdad
<p>Role Overview</p><p>The Showroom & Sales Manager will lead all commercial and operational activities within the Atlas Furniture showroom in Baghdad, ensuring an exceptional customer journey from initial engagement to final sale. This role holds accountability for sales performance, team leadership, and the seamless execution of administrative, governmental, and banking processes that underpin showroom operations. The successful candidate will serve as the primary point of contact between the showroom and external stakeholders, including government bodies and financial institutions. This is a senior, high-visibility role requiring a balance of strategic sales thinking and meticulous administrative discipline. The role reports directly to senior management and plays a pivotal part in driving revenue growth and brand representation.</p><p>Job Description</p><p>Key Responsibilities</p><p>● Oversee all day-to-day administrative operations of the showroom, ensuring processes are efficient, documented, and compliant with company policy.</p><p>● Lead, coach, and develop the showroom sales team to consistently achieve and exceed monthly and quarterly revenue targets.</p><p>● Manage and coordinate all governmental paperwork, regulatory submissions, and official correspondence with relevant Iraqi authorities on behalf of the company.</p><p>● Liaise with banking institutions to coordinate financial documentation, letters of credit, payment processing, and related transactional requirements.</p><p>● Develop and implement showroom sales strategies, promotional plans, and visual merchandising standards aligned with the Atlas brand identity.</p><p>● Monitor showroom KPIs including foot traffic conversion rates, average transaction value, and customer satisfaction metrics, reporting findings to senior leadership.</p><p>● Build and maintain strong relationships with key clients, corporate accounts, and walk-in customers to drive repeat business and referrals.</p><p>● Ensure inventory levels on the showroom floor are accurately maintained, coordinating with warehouse and production teams to meet display and fulfillment requirements.</p><p>● Conduct regular performance reviews, set individual targets for sales staff, and implement corrective action plans where necessary.</p><p>● Ensure the showroom environment meets the highest standards of presentation, safety, and customer experience at all times.</p><p>Requirements</p><p>Must-Have Requirements</p><p>● Bachelor's degree in Business Administration, Sales, Marketing, or a closely related field.</p><p>● Minimum 5 years of progressive experience in sales management, with at least 2 years in a showroom, retail, or furniture/interiors environment.</p><p>● Demonstrated track record of meeting or exceeding sales targets in a B2C and/or B2B context.</p><p>● Proven experience managing governmental documentation, regulatory correspondence, or licensing procedures within the Iraqi business environment.</p><p>● Hands-on experience coordinating with Iraqi commercial banks on financial documents, payment instruments, or credit facilities.</p><p>● Strong leadership capability with experience managing a team of 5 or more direct reports.</p><p>● Proficiency in Arabic (written and spoken) is required; working proficiency in English is highly advantageous.</p><p>● Competency in Microsoft Office Suite (Word, Excel, PowerPoint) and ability to produce structured reports and correspondence.</p><p>● Sound understanding of Iraqi commercial regulations and standard business compliance requirements.</p><p> </p><p>Nice to Have</p><p>● Prior experience in the furniture, home interiors, or luxury goods retail sector.</p><p>● Familiarity with CRM platforms or point-of-sale management systems.</p><p>● Existing relationships with Iraqi governmental bodies relevant to commercial operations.</p><p>● Experience in visual merchandising or showroom design coordination.</p><p>● Knowledge of supply chain or inventory management principles.</p>
UrbaCon Contracting & Trading Company
Iraq - Baghdad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Project Manager oversees construction projects, including coordinating employees, subcontractors,
material and equipment, ensuring that specifications are being followed, and work is proceeding with quality, on
schedule and within budget. This position develops a cost-effective plan and schedule for completion of project
following a logical pattern for utilization of resources.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Develop comprehensive project plans, including scope, schedule, budget, and resource allocation, to guide the construction process.</p><br>
<p>Manage and coordinate construction teams, subcontractors, and suppliers to ensure smooth project execution and effective collaboration.</p><br>
<p>Oversee project budgets, monitor expenses, and ensure financial control to keep the project within its allocated budget.</p><br>
<p>Create and maintain project schedules, track progress, and address any delays or changes to ensure timely project completion.</p><br>
<p>Ensure all construction work meets the required quality standards and complies with specifications, codes, and regulations.</p><br>
<p>Identify potential risks and develop mitigation strategies to minimize impacts on the project’s scope, schedule, and budget.</p><br>
<p>Manage contracts with clients, subcontractors, and suppliers, ensuring compliance with terms and resolving any contract-related issues.</p><br>
<p>Enforce safety regulations and protocols to maintain a safe working environment and reduce the risk of accidents.</p><br>
<p>Maintain regular communication with clients, stakeholders, and team members, providing updates and addressing concerns or changes.</p><br>
<p>Identify and address any issues or obstacles that arise during construction, implementing solutions to keep the project on track and within scope.</p><br>
<p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Knowledge in Professional client management and interaction</p><br>
<p>Effective time management</p><br>
<p>Knowledge in computers and leading edge building management tools</p><br>
<p>Financial and Job Cost Accounting Knowledge</p><br>
<p>Contracts administration</p><br>
<p>Technically proficient in all aspects of design and building related systems</p><br>
<p>Knowledge in MS Office/MS Project /Primavera, etc.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 years working experience, 5 years in a relevant supervisory position, 2 years GCC experience is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Leadership<br>Resilience<br>Quality<br>Project Management L4<br>Project Planning L4<br>Construction Budgeting L4<br>Commercial & Residential Construction L4<br>Contingency Workforce Management L4<br>Build High-Performing Teams<br>Speed of Execution<br>Build Process and Systems<br>Provide Direction<br>Agility<br>Drive Cost Optimization<br>AI Fluency<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Engineering or any related field<br><br><br><br>
</div>
Amentum
Iraq - Baghdad
<p><h4>Job description</h4>
<p>The operations manager will be based at one of the three Amentum sites in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for taking ownership of all site operational responsibilities to include directing the daily performance of the organization, planning, scheduling and training processes to meet the requirements of the contract. This position will report to the OMSS program manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p>
<h4>Duties:</h4>
<ul>
<li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li>
<li>Comply with all environmental health & safety and quality assurance requirements and goals.</li>
<li>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li>
<li>Act as the program manager’s principal operations representative.</li>
<li>Responsible for the management of all O&M functions, including ensuring there are qualified personnel to meet staffing requirements, and the central planning, coordination, control, and actual performance of these functions.</li>
<li>Manage the O&M and other assigned functions on site to ensure overall contract performance, which requires getting information to and from critical operating/supporting elements and directing/coordinating actions to ensure resources are fully utilized to properly perform the mission.</li>
<li>Monitor system readiness, identify problem areas, and respond to mission requirements to perform contract requirements.</li>
<li>Direct and monitor the preventive maintenance program; accept, process, coordinate, and assign work orders, projects, and large task assignments.</li>
<li>Control resources; monitor staff proficiency and qualifications; monitor staff endurance; monitor the locations and activities of assets; and coordinate the flow of information to and from O&M staff.</li>
<li>Perform additional duties and projects as assigned.</li>
</ul>
<h4>Required:</h4>
<p><strong>Minimum acceptable experience level:</strong><br>
Ten (10) years’ O&M experience compatible with program requirements.</p>
<p><strong>Knowledge, skills and abilities:</strong></p>
<ul>
<li>Demonstrated working knowledge of operations and maintenance activities for a small plant, overseas, or military facility.</li>
<li>Demonstrated ability to manage required staff.</li>
<li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li>
<li>Cross-cultural sensitivity with an international perspective.</li>
<li>Excellent organizational and time management skills.</li>
<li>Computer skills, specifically in Microsoft Word and Excel.</li>
<li>Ability to become an active and functioning member of a team.</li>
<li>Ability to be innovative and be an agent for change.</li>
<li>Expert communication skills to facilitate and disseminate information.</li>
</ul>
<p><strong>Education:</strong> A high school diploma or GED. A bachelor’s degree in business management, political science, organizational effectiveness or similar discipline leading to a broad management background is preferred.</p>
<p><strong>Passport, licenses and certifications:</strong> As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers’ license.</p>
<p><strong>Security vetting:</strong> Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</p>
<p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p>
<p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p>
<h4>Other responsibilities</h4>
<ul>
<li><strong>Safety:</strong> Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li>
<li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum quality policy and carry out job activities in compliance with applicable Amentum quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</li>
<li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</li>
</ul>
<h4>Desired:</h4>
<ul>
<li>Relevant overseas operations management experience.</li>
<li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li>
<li>Experience working with Amentum.</li>
</ul></p><p></p>
Amentum
Iraq - Baghdad
<p><h4>Job description</h4>
<p>The operations manager will be based at one of the three Amentum sites in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for taking ownership of all site operational responsibilities to include directing the daily performance of the organization, planning, scheduling and training processes to meet the requirements of the contract. This position will report to the OMSS program manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p>
<h4>Duties:</h4>
<ul>
<li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li>
<li>Comply with all environmental health & safety and quality assurance requirements and goals.</li>
<li>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li>
<li>Act as the program manager’s principal operations representative.</li>
<li>Responsible for the management of all O&M functions, including ensuring there are qualified personnel to meet staffing requirements, and the central planning, coordination, control, and actual performance of these functions.</li>
<li>Manage the O&M and other assigned functions on site to ensure overall contract performance, which requires getting information to and from critical operating/supporting elements and directing/coordinating actions to ensure resources are fully utilized to properly perform the mission.</li>
<li>Monitor system readiness, identify problem areas, and respond to mission requirements to perform contract requirements.</li>
<li>Direct and monitor the preventive maintenance program; accept, process, coordinate, and assign work orders, projects, and large task assignments.</li>
<li>Control resources; monitor staff proficiency and qualifications; monitor staff endurance; monitor the locations and activities of assets; and coordinate the flow of information to and from O&M staff.</li>
<li>Perform additional duties and projects as assigned.</li>
</ul>
<h4>Required:</h4>
<p><strong>Minimum acceptable experience level:</strong><br>
Ten (10) years’ O&M experience compatible with program requirements.</p>
<p><strong>Knowledge, skills and abilities:</strong></p>
<ul>
<li>Demonstrated working knowledge of operations and maintenance activities for a small plant, overseas, or military facility.</li>
<li>Demonstrated ability to manage required staff.</li>
<li>Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li>
<li>Cross-cultural sensitivity with an international perspective.</li>
<li>Excellent organizational and time management skills.</li>
<li>Computer skills, specifically in Microsoft Word and Excel.</li>
<li>Ability to become an active and functioning member of a team.</li>
<li>Ability to be innovative and be an agent for change.</li>
<li>Expert communication skills to facilitate and disseminate information.</li>
</ul>
<p><strong>Education:</strong> A high school diploma or GED. A bachelor’s degree in business management, political science, organizational effectiveness or similar discipline leading to a broad management background is preferred.</p>
<p><strong>Passport, licenses and certifications:</strong> As part of pre-contingency requirements, by the time the visa process starts, candidates must possess a valid passport with a minimum of 18 months remaining to expiration date with 8 blank pages. Valid drivers’ license.</p>
<p><strong>Security vetting:</strong> Must be able to obtain and maintain a secret US government clearance. Note: US citizenship is required to obtain a secret clearance.</p>
<p><strong>Language skills:</strong> Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p>
<p><strong>Medical:</strong> Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p>
<h4>Other responsibilities</h4>
<ul>
<li><strong>Safety:</strong> Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li>
<li><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum quality policy and carry out job activities in compliance with applicable Amentum quality system documents and customer contracts. Each employee must read and understand his/her quality management and customer satisfaction responsibilities.</li>
<li><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</li>
</ul>
<h4>Desired:</h4>
<ul>
<li>Relevant overseas operations management experience.</li>
<li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li>
<li>Experience working with Amentum.</li>
</ul></p><p></p>
Iraq - Baghdad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an experienced and visionary Director of People & Culture to join our Hotel in Baghdad, Iraq. In this pivotal leadership role, you will be responsible for developing and executing comprehensive human resources strategies that foster a positive, inclusive, and high-performing organizational culture. You will partner with executive leadership to align people initiatives with business objectives while championing employee engagement, talent development, and organizational excellence.</p><br><ul><li>Develop, implement, and oversee comprehensive HR policies, procedures, and standards aligned with local Iraqi labor laws, industry best practices, and organizational values</li><li>Lead talent acquisition and recruitment initiatives, including interviewing, assessing, and evaluating prospective employees at all organizational levels</li><li>Design and implement competitive compensation and benefits programs that attract and retain top talent while ensuring market competitiveness</li><li>Oversee payroll administration, benefits management, legal compliance, and employment law adherence across the organization</li><li>Conduct performance management reviews and provide coaching to address performance issues with professionalism and empathy</li><li>Develop and execute training and development programs that build employee capabilities and support career progression</li><li>Create and maintain succession plans for middle and senior management positions in collaboration with department heads and executive leadership</li><li>Foster a positive, inclusive workplace culture through employee engagement initiatives, recognition programs, and social and recreational activities</li><li>Manage employee relations, including grievance resolution, disciplinary procedures, and labor organization communications with transparency and fairness</li><li>Ensure compliance with local health, safety, and occupational regulations specific to Baghdad and Iraq</li><li>Prepare and manage departmental budgets, forecasts, and monthly reporting on talent and culture metrics</li><li>Participate in management meetings to review progress toward business plan goals and contribute to strategic planning</li><li>Act as an internal consultant, providing guidance on HR matters and supporting managers in resolving workplace challenges</li><li>Maintain strict confidentiality regarding sensitive HR matters and employee information</li><li>Lead the HR team through recruitment, selection, performance management, and continuous professional development</li></ul><br>Qualifications<br><br><ul><li>Minimum 5 years of management experience in Human Resources or related organizational development roles</li><li>Proven expertise in HR administration, compensation and benefits, employee relations, and performance management</li><li>Strong knowledge of Iraqi labor laws, occupational safety and health legislation, and local employment practices</li><li>Excellent communication, listening, and negotiation skills with the ability to influence at all organizational levels</li><li>Demonstrated ability to create and maintain a positive, inclusive working environment</li><li>Strong analytical and data-driven mindset with ability to interpret HR metrics and trends</li><li>Exceptional time management and organizational skills with ability to manage multiple priorities</li><li>Ability to work autonomously while collaborating effectively with cross-functional teams</li><li>Self-driven, resilient, and adaptable to changing business needs</li><li>Professional demeanor with strong interpersonal skills and cultural sensitivity</li><li>Ability to maintain complete professionalism and confidentiality in all HR matters</li><li>Flexibility to work beyond standard business hours when required</li></ul><p>**Domain Expertise:**</p><br><ul><li>Strategic HR planning and organizational development</li><li>Talent acquisition and recruitment</li><li>Compensation and benefits administration</li><li>Performance management and employee development</li><li>Succession planning and leadership development</li><li>Employee engagement and culture building</li><li>Change management</li><li>Diversity, equity, and inclusion (DEI) initiatives</li><li>Budget management and financial acumen</li><li>Stakeholder management at executive level</li><li>Grievance and disciplinary management</li></ul> </div>
Iraq - Baghdad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About the Role Digital Zone is a fast-growing digital payments and voucher platform, active in Iraq and expanding into Saudi Arabia and the UAE.<br> We operate across gaming, telco, streaming, e-commerce, and live events — and we’re building the marketing team to match our ambitions.<br> We’re looking for a Senior Brand Manager to own the brand — its positioning, voice, and consistency — across every market and touchpoint.<br> You’ll work closely with the Head of Creative and the wider marketing team to make sure every campaign, launch, and piece of content strengthens the brand, and you’ll act as the guardian of brand quality as Digital Zone scales into new markets.<br> What You’ll Do Brand Strategy & Positioning – Own and evolve Digital Zone’s brand positioning, tone of voice, and visual identity guidelines – Translate business and product priorities into clear brand strategy and messaging frameworks – Lead brand research and tracking to understand awareness, perception, and equity across markets – Ensure brand consistency across Iraq, KSA, and UAE, adapting positioning for local market nuances Campaign & Content Oversight – Partner with the Creative Lead to brief and review campaign concepts, video, and key visuals – Act as brand custodian on all major campaigns, sign-off on brand fit before launch – Collaborate with Growth, Product, and Partnerships to ensure brand consistency across performance and lifecycle channels – Support 360-degree campaign planning, from big-brand moments to always-on content Brand Guidelines & Governance – Build, maintain, and roll out brand guidelines across internal teams and external agencies – Train and support internal teams and agencies on correct brand application – Own brand asset libraries and ensure consistent use across all sister brands (Rahal, Ticket Zone, eSIM) Market & Competitive Insight – Monitor competitor and category trends across Iraq, KSA, and UAE to inform brand decisions – Bring consumer and cultural insight into campaign and brand planning Immediate, large-scale impact on a high-growth business Top-of-the-market compensation packages Work alongside top regional talent, with team members from Talabat, Careem, Etisalat, and more What We’re Looking For Must-Haves – 7–9 years in brand management or brand marketing, ideally in a consumer-facing or high-growth business – Strong track record of building and evolving brand positioning and identity – Experience briefing and collaborating with creative teams and agencies – Sharp eye for creative quality and brand consistency across formats – Comfortable working cross-functionally with Growth, Product, and Partnerships – Strong written and verbal communication skills – Arabic speaker – Iraq-based Nice to Have – Experience in gaming, telco, fintech, or e-commerce categories – Familiarity with markets (Iraq, KSA, UAE) – Experience managing brand across a multi-brand or sub-brand portfolio</span> </div>
Iraq - Baghdad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We're looking for a strategic and results-driven **Marketing Manager** to join our dynamic team in Baghdad, Iraq. In this pivotal role, you will develop and execute comprehensive marketing strategies that drive brand awareness, customer engagement, and business growth. Reporting to senior leadership, you'll have the opportunity to make a visible impact by leading innovative marketing initiatives across multiple channels while fostering a collaborative and inclusive team environment.</p><br><ul><li>Develop and execute strategic marketing plans that align with organizational goals and drive measurable business results</li><li>Lead the creation and implementation of integrated marketing campaigns across digital, social media, and traditional channels</li><li>Analyze market trends, competitor activity, and customer insights to identify growth opportunities and inform strategic decisions</li><li>Build and mentor a high-performing marketing team, fostering a collaborative culture of innovation and continuous improvement</li><li>Oversee content strategy and creation, ensuring brand consistency and messaging resonance across all touchpoints</li><li>Develop and manage brand positioning, ensuring clear differentiation in the marketplace</li><li>Collaborate with cross-functional teams including sales, product, and operations to align marketing efforts with broader business objectives</li><li>Utilize marketing automation tools and analytics platforms to track campaign performance and optimize results</li><li>Manage key stakeholder relationships and communicate marketing performance through clear, data-driven reporting</li><li>Stay current with industry best practices, emerging technologies, and market developments to keep the organization competitive</li><li>Champion a customer-focused approach, ensuring all marketing initiatives prioritize customer needs and experiences</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Marketing, Business, Communications, or a related field</li><li>Minimum 5 years of progressive marketing experience, with at least 2 years in a marketing leadership or management role</li><li>Demonstrated success developing and executing marketing strategies that delivered measurable business impact</li><li>Strong proficiency in digital marketing, e-commerce, social media platforms, and marketing automation tools</li><li>Excellent analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies</li><li>Exceptional communication, presentation, and storytelling abilities</li><li>Strong project management skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment</li><li>Experience leading, mentoring, and developing high-performing teams</li><li>Demonstrated ability to collaborate effectively across departments and build strong stakeholder relationships</li><li>Commercial acumen with a customer-focused mindset and understanding of market segmentation</li><li>Strong organizational skills with meticulous attention to detail</li><li>Ability to think strategically while executing tactically with efficiency and precision</li><li>Experience in content strategy, brand management, and campaign development</li><li>Flexibility and resilience in adapting to changing market conditions and organizational priorities</li></ul> </div>
Iraq - Baghdad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>We are seeking an enthusiastic and detail-oriented Front Office Manager to lead our front office operations in Baghdad, Iraq. As the Front Office Manager, you will be the cornerstone of our guest experience, managing day-to-day operations while fostering a collaborative and supportive environment for your team. This is an exciting opportunity to make a meaningful impact by delivering exceptional service and driving operational excellence across all front office functions.</p><br><ul><li>Lead, recruit, train, and develop a high-performing front office team, fostering a culture of continuous improvement and professional growth</li><li>Generate and manage team rosters in alignment with hotel budgets, forecasts, and occupancy projections</li><li>Manage rooms inventory strategically to maximize hotel occupancy and identify upselling opportunities for accommodations and ancillary services</li><li>Handle guest feedback professionally and promptly through direct interactions and online channels, demonstrating empathy and commitment to resolution</li><li>Oversee front office operations including check-ins, check-outs, reservations, and guest inquiries with efficiency and accuracy</li><li>Analyze operational metrics and performance data to identify trends, optimize processes, and drive revenue growth</li><li>Manage front office budgets, control costs, and ensure financial accountability while maintaining service quality</li><li>Implement and maintain front office systems and procedures that enhance guest satisfaction and operational efficiency</li><li>Collaborate with other departments to ensure seamless coordination and exceptional guest experiences</li><li>Address guest concerns and complaints with transparency and decisiveness, turning challenges into opportunities for loyalty</li><li>Schedule staff flexibly to ensure adequate coverage while respecting team members' needs and maintaining work-life balance</li></ul><br>Qualifications<br><br><ul><li>Proven track record of delivering exceptional guest satisfaction and managing diverse guest interactions</li><li>Demonstrated ability to manage rooms inventory effectively and maximize hotel profitability</li><li>Strong people management and team development skills with a commitment to supporting staff growth</li><li>Excellent communication and interpersonal skills with the ability to build rapport with guests and team members</li><li>Proficiency in front office management systems and hotel software platforms</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Problem-solving abilities and sound judgment in handling complex situations</li><li>Budget management and financial acumen with experience in cost control</li><li>Leadership qualities with the ability to motivate and inspire teams</li><li>Flexibility to work shift-based schedules, including evenings, weekends, and holidays as required</li><li>Analytical mindset with the ability to interpret data and make informed decisions</li><li>Customer-focused approach with a genuine passion for hospitality</li><li>Ability to work independently and collaboratively within a team environment</li></ul> </div>
Iraq - Baghdad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>About the company:</strong></p><br><br><p><strong>iMaker Group</strong>is a renowned for its expertise in luxury villas, hospitality, and commercial developments. We are a dynamic consortium of companies offering comprehensive services in master planning, architecture, interior design, construction, project management, and the sourcing of furniture and materials. With operations spanning<strong>Dubai, London, Riyadh, Miami and Cairo. </strong>iMaker Group delivers diverse projects on a global scale.<br></p><br><br><p><strong>Summary of the role:</strong></p><br><br><p>The Project Manager will be responsible for overseeing finishing tasks in construction projects, including coordinating with design teams, managing budgets, sourcing and inspecting materials, and ensuring compliance with project specifications. It requires liaising between contractors, suppliers, and owners, monitoring the implementation of key construction phases, and ensuring quality across interior and exterior works.</p><br><br><br><p><strong>Key responsibilities:</strong></p><br><br><ul><li>Collaborate with the team to understand design specs and create detailed finishing schedules.</li><li>Assist in developing and managing the finishing budget, tracking expenses and variances.</li><li>Source, procure, and inspect materials for quality and compliance with project requirements.</li><li>Coordinate with contractors and owners, securing material samples and reviewing offers.</li><li>Act as a liaison between design teams, subcontractors, and suppliers; provide regular updates.</li><li>Oversee project implementation, including contractor offers, scheduling, planning, and material approval. Review and approve shop drawings and supervise key construction works (excavation, carpentry, concrete, insulation, etc.), ensuring quality and compliance with engineering drawings.</li><li>Oversee all finishing tasks, including exterior and interior works (facades, plastering, painting, woodwork, electrical, plumbing, HVAC, landscaping, pool, etc.) to ensure it meets design specifications and industry standards.</li><li>Verify executed quantities and coordinate overlapping works.</li><li>Enforce safety protocols and ensure compliance with local building codes and regulations.</li><li>Identify and resolve issues in finishing work, proposing solutions to improve efficiency.</li><li>Maintain accurate records of progress, inspections, and change orders; generate required reports.</li><li>Supervise and guide subcontractors and laborers, fostering a productive work environment.</li><li>Draft and audit contracts, review schedules, and ensure timely work completion.</li><li>Manage work receipt with proper documentation and owner approval.</li><li>Submit daily and weekly progress reports to Line Manager.</li><li>Perform other duties as assigned by Management.</li><li>Stay informed on the latest trends, materials and technology in the design industry to keep our projects at the forefront of innovation.<br></li></ul><p><strong>Education and Experience:</strong></p><br><br><ul><li>Bachelor's degree in Architecture, Construction Management, or Civil Engineering field.</li><li>Project Management Professional (PMP) or equivalent is preferable.</li><li>12+ years of professional experience in Project Management with a focus on high-end projects working on budgets, procurement, and coordinating with contractors and design teams.</li></ul><br><p><strong>Knowledge, Skills and Abilities:</strong></p><br><br><ul><li>Proficient in using AutoCAD, SketchUp, and Project management software.</li><li>Arabic speaking is a must.</li><li>Strong project management, organizational, and budgeting skills.</li><li>Proven track record of delivering interior and exterior projects.</li><li>Strong leadership and team coordination abilities.</li><li>Excellent client-facing communication skills.</li><li>Creative and strategic mindset with ability to think innovatively and execute complete design concepts.</li><li>Proactive in identifying and resolving project issues.</li><li>Strong organizational and multitasking abilities, with a high attention to detail.</li></ul><br><p><strong>Working conditions and Environment:</strong></p><br><br><ul><li>The position is site based in Baghdad, Iraq.</li><li>The position may have occasional international travel requirements.</li></ul><br><p><strong>Success Metrics & KPIs:</strong></p><br><br><br><ul><li><strong>Client Satisfaction score after handover:</strong> Client feedback score after milestones/handover.</li><li><strong>Weekly progress reporting:</strong> Timely submission of accurate weekly site reports.</li><li><strong>Budget and material control:</strong> Actual project cost vs. approved budget.</li><li><strong>Project completion on schedule: </strong>% of project milestones achieved on or before planned dates.</li><li><strong>Subcontractor performance management: </strong>Evaluate subcontractors based on quality, timeline, and coordination.</li><li><strong>Problem-solving & escalation:</strong> Timely identification and resolution of site issues.<br></li></ul><p><strong>What We Offer?</strong></p><br><br><ul><li>Opportunities to work on high-profile, international projects.</li><li>A chance to work in a collaborative, creative work environment that fosters innovation.</li><li>Opportunities for career growth and professional development.</li><li>Competitive salary and benefits package.<br></li></ul><p><i>We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, or disability.</i><br></p><br><br><p><i>By submitting your application, you consent to iMaker Group processing your personal data in compliance with applicable data protection laws, while ensuring strict confidentiality.</i></p><br><br><br>
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Amentum
Iraq - Erbil
<p><h4>Purpose and scope:</h4>
<p>The site manager has overall responsibility for cost, schedule and technical performance of the operation. Accountable for production, supply, production control/planning and quality management aspects of operation. Acts as primary point of contact for customers at the work site level.</p>
<h4>Essential responsibilities:</h4>
<ul>
<li>Provides direction and leadership to all site assigned personnel.</li>
<li>Prepares and submits site labor/non-labor budgets, forecast estimated costs and control subcontractors.</li>
<li>Controls service contracts in support of site operations.</li>
<li>Manages all department managers/staff assigned to site operations.</li>
<li>Manages and coordinates research and investigations into business problems.</li>
<li>Provides guidance and assistance relative to operating problems and projects.</li>
<li>Performs all other position related duties as assigned or requested.</li>
</ul>
<h4>Minimum position knowledge, skills, and abilities required:</h4>
<ul>
<li>Bachelor's degree or equivalent combination of academic, technical or military training and experience.</li>
<li>Proven experience working with foreign labor workforce.</li>
<li>Possess 5 or more years of diverse management experience including experience in vehicle maintenance, facilities maintenance or logistics management.</li>
<li>Possess excellent communication, analytical, project management and supervisory skills.</li>
<li>Desktop computer skills are essential with proficiency in full range of Microsoft Office products and should be capable of preparing management level reports and presentations.</li>
<li>Position may require occasional travel.</li>
<li>Possess a valid state issued driver’s license.</li>
</ul>
<h4>Work environment, physical demands, and mental demands:</h4>
<p>Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication and constant mental alertness. Must possess planning/organizing skills and must be able to work under deadlines. Position requires routine travel to site operating locations.</p>
<h4>Other responsibilities:</h4>
<p><strong>Safety</strong> - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.</p>
<p><strong>Quality</strong> - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.</p>
<p><strong>Procedure compliance</strong> - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.</p></p><p></p>
Iraq - Baghdad
<p>The LCC/ LCC-A Site Manager will be based at an Amentum site in Iraq and serve the Operations and Maintenance Support Services (OMSS) contract in support of the U.S. Department of State. This position will be responsible for supervising the LCC /LCC-A team in day-to-day operations by assigning projects, coordinating schedules, monitoring performance and quality of workers and will report to the OMSS Program Manager. The duties and responsibilities listed below are representative of the nature and level of work assigned and are not necessarily all inclusive.</p><p>DUTIES:</p><ul><li>Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.</li><li>Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.</li><li>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.</li><li>Receive projects from OMSS COR/ACOR & FAC.</li><li>Perform work with considerable independence within established DoS policies, regulations, and technical guidelines.</li><li>Oversee the management and implementation of the Program Management Plan.</li><li>Oversee the coordination of work priorities and monitoring of methods, procedures, and programs.</li><li>Recommend, develop, implement, establish, and enforce procedures and programs to increase efficiency and improve cost effectiveness to the program.</li><li>Adhere to company and government processes, regulations, and statutes.</li><li>Establish milestones and monitor adherence to master plans and schedules.</li><li>Identify program problems and obtain solutions, such as allocation of resources or changing contractual specifications.</li><li>Direct and coordinate activities to meet goals in terms of performance, objectives/standards, service delivery, quality, and customer satisfaction.</li><li>Review work orders and work order reports to ensure the tasks are completed on-time and inspects the projects to ensure all work is accomplished per the SOW.</li><li>Confer with staff in order to resolve performance and personnel problems.</li><li>Prepare project specific plans and long-range work schedules; delegate specific duties to assigned work crews.</li><li>Assist with the implementation of all formal policies and procedures governing site operations.</li><li>Submit work order requests as required.</li><li>Evaluate the quality and effectiveness of all completed work orders and provide summary feedback both verbally and in writing to the LCC A Country Manager.</li><li>Prepare and submit detailed reports on work completed and on the status of the facility infrastructure systems projects.</li><li>Perform additional duties and projects as assigned.</li></ul><p>REQUIRED:</p><p>Minimum Acceptable Experience Level: Five (5) years supervisory experience in at least one of the major construction trades.</p><p>Knowledge, Skills, and Abilities:</p><ul><li>Possess knowledge of the theories, principles, and practices of project management.</li><li>Knowledge of technical information systems.</li><li>Ability to demonstrate and provide leadership and collaboration in diverse experiences to address operational methodologies in project planning and management and customer service.</li><li>Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.</li><li>Ability to work in a fast-paced environment which requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Expert computer skills, specifically in Microsoft Word and Excel.</li><li>Ability to become an active and functioning member of a team.</li><li>Ability to be innovative and be an agent for change.</li><li>Expert communication skills to facilitate and disseminate information.</li></ul><p>Education:</p><p>Bachelor s Degree in Construction Management or Master s Degree in similar profession is preferred. Verifiable experience managing multiple trades in a large institutional setting or managing construction projects may be considered in lieu of a 4-year degree.</p><p>Passport, Licenses and Certifications:</p><ul><li>As part of pre-contingency requirements, by the time the visa process starts , candidates must possess a valid passport of with a minimum of 18 months remaining to expiration date with 8 blank pages</li><li>Valid drivers license.</li><li>Project Management Professional (PMP) certification, current or pursuing, from PMI.</li></ul><p>Security Vetting:</p><p>Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance.</p><p>Language Skills:</p><p>Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p><p>Medical:</p><p>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</p><p>DESIRED:</p><p>Knowledge of PowerPoint, Outlook, Project, and Visio. Previous out of home country experience and previous work experience in harsh environmental conditions are a plus. Experience working with Amentum .</p><p>OTHER RESPONSIBILITIES:</p><ul><li>Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li><li>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.</li><li>Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Acceptable Experience Level: Five (5) years supervisory experience in at least one of the major construction trades.</li><li>Possess knowledge of the theories, principles, and practices of project management.</li><li>Knowledge of technical information systems.</li><li>Ability to demonstrate and provide leadership and collaboration in diverse experiences to address operational methodologies in project planning and management and customer service.</li><li>Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.</li><li>Ability to work in a fast-paced environment which requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.</li><li>Cross-cultural sensitivity with an international perspective.</li><li>Excellent organizational and time management skills.</li><li>Expert computer skills, specifically in Microsoft Word and Excel.</li><li>Ability to become an active and functioning member of a team.</li><li>Ability to be innovative and be an agent for change.</li><li>Expert communication skills to facilitate and disseminate information.</li><li>Bachelor s Degree in Construction Management or Master s Degree in similar profession is preferred. Verifiable experience managing multiple trades in a large institutional setting or managing construction projects may be considered in lieu of a 4-year degree.</li><li>As part of pre-contingency requirements, by the time the visa process starts , candidates must possess a valid passport of with a minimum of 18 months remaining to expiration date with 8 blank pages</li><li>Valid drivers license.</li><li>Project Management Professional (PMP) certification, current or pursuing, from PMI.</li><li>Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance.</li><li>Satisfactory English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</li><li>Successfully complete and pass the medical and dental examinations as required by Amentum and our customer for deployment to Iraq. Must maintain physical and dental requirements for duration of deployment.</li><li>Knowledge of PowerPoint, Outlook, Project, and Visio.</li><li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li><li>Experience working with Amentum .</li></ul>
Iraq - Baghdad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Mövenpick Hotel Al Zaytoon Baghdad</strong> is a premium five-star hotel committed to delivering exceptional hospitality experiences through world-class service, modern facilities, and genuine guest care. As part of the globally recognized Mövenpick Hotels & Resorts brand under Accor, the hotel combines Swiss hospitality traditions with local warmth to provide memorable stays for business and leisure travelers alike.</p><br><p>Strategically located in Baghdad, the hotel offers elegant accommodations, diverse dining experiences, state-of-the-art meeting and event facilities, wellness and recreation amenities, and personalized services designed to exceed guest expectations. We proudly serve corporate clients, government organizations, diplomatic missions, international companies, travel partners, and individual guests with professionalism, integrity, and attention to detail.</p><br><p>At Mövenpick Hotel Al Zaytoon Baghdad, our success is driven by our dedicated Heartists®, who are passionate about creating meaningful guest experiences while fostering a culture of respect, teamwork, innovation, and continuous development. We are committed to operational excellence, sustainable business practices, and delivering outstanding value to our guests, partners, and community.</p><br><br>Job Description<br><br><p>We are seeking a results-driven Field Sales Manager to lead our sales operations in Baghdad, Iraq. In this pivotal role, you will oversee field sales activities, manage a high-performing sales team, and drive revenue growth through strategic customer engagement and market expansion. You will be responsible for developing and executing sales strategies that align with organizational objectives while maintaining strong relationships with key clients and stakeholders in the region.</p><br><ul><li>Lead, mentor, and motivate a team of field sales representatives to achieve and exceed sales targets and performance metrics</li><li>Develop and implement comprehensive sales strategies tailored to the Baghdad market and regional opportunities</li><li>Manage territory assignments and ensure optimal coverage to maximize market penetration and customer acquisition</li><li>Conduct regular performance reviews and provide coaching to team members to enhance their skill set and professional development</li><li>Build and maintain strong relationships with key clients, ensuring customer satisfaction and long-term partnership success</li><li>Analyze market trends, competitor activities, and customer feedback to identify growth opportunities and inform strategic decisions</li><li>Prepare accurate sales forecasts, reports, and presentations for senior management using data-driven insights</li><li>Negotiate contracts and close high-value deals while ensuring profitability and compliance with company policies</li><li>Coordinate with internal departments including marketing, operations, and customer service to support sales initiatives</li><li>Monitor sales metrics, KPIs, and pipeline health to ensure accountability and continuous improvement</li><li>Represent the organization professionally at industry events, trade shows, and client meetings within the region</li></ul><br>Qualifications<br><br><ul><li>Proven experience in field sales management or senior sales role with demonstrated success in achieving sales targets</li><li>Strong leadership and team management capabilities with experience building and developing high-performing sales teams</li><li>Excellent negotiation and closing skills with a track record of successful deal completion</li><li>Proficiency in CRM software and sales analytics tools for tracking performance and managing customer relationships</li><li>Strong analytical and strategic planning abilities with the capacity to develop actionable sales strategies</li><li>Exceptional communication and interpersonal skills with the ability to influence and motivate diverse audiences</li><li>Knowledge of the Baghdad market or Middle Eastern business environment is highly desirable</li><li>Demonstrated ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment</li><li>Customer-focused mindset with a commitment to delivering exceptional service and building lasting client relationships</li><li>Proficiency in Microsoft Office Suite and experience with sales reporting and forecasting tools</li><li>Ability to travel within the region as required for client meetings and team management</li><li>Fluency in English; Arabic language skills are preferred</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity & Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br> </p><br> </div>
KBR Inc.
Iraq - Baghdad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>IT EPC Project Manager-Onsite<br><br><p><b>IT Infrastructure / PMO Manager</b></p><br><br><p><b>Role Purpose</b></p><br><br><p>Provide senior leadership for IT integration, operations readiness and technology delivery across oil and gas and wider operational environments. The role has a strong bias towards IT programme and project management, PMO governance, delivery assurance, stakeholder alignment, vendor coordination and the controlled transition of technology services into steady-state operations.</p><br><br>Role Summary<p><b>Field Description</b></p><br><br><p><b>Position Title:</b> IT Infrastructure / PMO Manager</p><br><br><p><b>Function</b>: IT / Im / Digital Delivery / Operations Support</p><br><br><p><b>Primary Focus</b>: IT programme leadership, project delivery, PMO governance, operations readiness and service integration</p><br><br><p><b>Operating Environment:</b> Oil and gas field operations, production facilities, remote sites, corporate offices and wider business operations</p><br><br><p><b>Key Technologies:</b> Enterprise IT, infrastructure, networks, cloud, field connectivity, Huawei / ZTE, CCTV, access control, SCADA-adjacent systems and digital operations platforms</p><br><br><p><b>Key Interfaces:</b> Operations, Maintenance, Engineering, HSE, Procurement, Contracts, Cyber Security, Vendors, Client teams and delivery partners</p><br><br><p><b>Role Level: Senior</b> delivery and operations leadership role with programme, project and service integration accountability</p><br><br>Professional Summary<p>Experienced IT Integration and Operations Manager with strong programme leadership, project management and PMO experience across complex oil and gas, industrial and wider business operations environments. Proven capability to lead multi-workstream technology delivery, infrastructure integration, operational readiness and service transition activities in challenging field and corporate settings.</p><br><br><p>Skilled in establishing delivery governance, programme controls, project reporting, risk and issue management, dependency tracking, vendor coordination and stakeholder engagement. Able to translate business and operational requirements into structured IT delivery plans that support field productivity, operational continuity, cyber resilience and long-term service sustainability.</p><br><br><p>Strong background in IT infrastructure, networks, cloud services, field technology integration, Chinese technology platforms such as Huawei and ZTE, CCTV and access control solutions, industrial connectivity and operations support services. Experienced in coordinating cross-functional teams and ensuring technology solutions are delivered safely, securely, on time and aligned with operational priorities.</p><br><br>Key Skills & Competencies<p><b>Competency Area</b></p><br><br><p><b>Capability Requirements</b></p><br><br><p><b>Programme Leadership: IT</b> programme governance, multi-workstream delivery, executive reporting, delivery assurance and stakeholder alignment</p><br><br><p><b>PMO & Project Controls: Integrated</b> planning, RAID management, dependency tracking, change control, benefits tracking, project dashboards and governance forums</p><br><br><p><b>Oil & Gas Operations: Technology</b> delivery across field operations, production sites, remote locations, maintenance support and wider operational environments</p><br><br><p><b>IT Integration: Infrastructure</b>, network, cloud, end-user services, field connectivity, enterprise applications and service transition planning</p><br><br><p><b>Vendor & Commercial Delivery:</b>Vendor governance, procurement support, contract coordination, service order tracking, supplier performance and delivery acceptance</p><br><br><p><b>Operational Readiness:</b>Cutover planning, mobilization, handover, support model design, service readiness and transition to operations</p><br><br><p><b>Risk & Compliance:</b>Project risk management, cyber security coordination, business continuity, disaster recovery and compliance alignment</p><br><br>Key ResponsibilitiesProgramme Leadership & Delivery Governance<ul><li>Lead IT programmes and strategic technology initiatives across oil and gas field operations, production facilities, corporate environments and wider business operations.</li><li>Establish programme governance, delivery cadence, reporting standards and escalation routes across multiple projects and workstreams.</li><li>Maintain integrated delivery plans covering milestones, dependencies, risks, issues, actions, decisions, resourcing and budget considerations.</li><li>Provide senior-level reporting to leadership and client stakeholders, including delivery status, critical path risks, decisions required and recovery actions.</li></ul>PMO, Project Controls & Assurance<ul><li>Develop and manage PMO-type frameworks including project charters, delivery dashboards, RAID logs, action trackers, change controls, dependency registers and benefits tracking.</li><li>Ensure consistent project management discipline across infrastructure, service transition, application, cyber security and digital delivery initiatives.</li><li>Drive project assurance reviews to confirm scope, schedule, cost, quality, risk, operational readiness and stakeholder acceptance criteria.</li><li>Support governance forums, steering committees and working groups with clear agendas, minutes, decision logs and follow-up actions.</li></ul>IT Integration & Operations Management<ul><li>Lead integration of IT infrastructure, networks, cloud services, end-user computing, field connectivity and operational support services into a cohesive delivery and support model.</li><li>Coordinate technology deployment across remote oilfield sites, production facilities, camps, offices, warehouses and operational support locations.</li><li>Ensure IT services are designed and transitioned into operations with appropriate support processes, service ownership, monitoring, documentation and escalation paths.</li><li>Align IT delivery with operations, maintenance, engineering, HSE and business priorities to minimize disruption and support reliable field performance.</li></ul>Oil & Gas and Wider Operations Technology Delivery<ul><li>Support technology planning and delivery for field operations, production support, maintenance execution, logistics, security, camp operations and wider industrial environments.</li><li>Coordinate deployment of ruggedized field IT, communications, surveillance, access control, industrial Wi-Fi, network connectivity and operational technology-adjacent systems.</li><li>Work with operations teams to define practical requirements, manage site constraints and deliver solutions suitable for remote, high-availability and safety-critical environments.</li><li>Support operational readiness, cutover planning and handover for new facilities, brownfield enhancements and transition activities.</li></ul>Vendor, Procurement & Stakeholder Management<ul><li>Manage delivery interfaces with vendors, system integrators, service providers and technology partners including Huawei, ZTE, CCTV, access control, network and cloud suppliers.</li><li>Support procurement, service order development, technical evaluation, delivery acceptance and contract performance monitoring.</li><li>Coordinate cross-functional stakeholders across IT, IM, Digital, Cyber Security, Operations, Maintenance, Engineering, Procurement and client teams.</li><li>Resolve delivery blockers through structured escalation, commercial coordination and clear ownership of actions.</li></ul>Risk, Cyber Security & Business Continuity<ul><li>Ensure project delivery incorporates cyber security, data protection, resilience, backup, disaster recovery and business continuity requirements from the outset.</li><li>Maintain visibility of programme and operational risks, ensuring mitigation plans are documented, owned and progressed.</li><li>Coordinate with cyber security teams to ensure infrastructure, remote access, vendor connectivity and operational systems are reviewed and controlled.</li><li>Support incident response, recovery planning and service continuity arrangements for critical IT and operational support systems.</li></ul>Team Leadership & Capability Development<ul><li>Lead cross-functional IT delivery teams, coordinators, engineers, vendors and support resources to deliver agreed programme and operational outcomes.</li><li>Coach team members in project management discipline, delivery reporting, stakeholder communication and operational support expectations.</li><li>Promote a structured delivery culture focused on accountability, transparency, measurable progress and continuous improvement.</li><li>Support local capability development and knowledge transfer through documentation, mentoring and structured handover activities.</li></ul>Education, Certifications & Professional DevelopmentEducation<ul><li>Bachelor degree in Information Technology, Computer Science, Engineering, Business Systems, Project Management or equivalent relevant experience.</li></ul>Preferred Certifications<ul><li>PMP, PRINCE2 Practitioner, MSP, AgilePM, Scrum Master or equivalent programme / project management certification.</li><li>ITIL Foundation or higher, with practical service transition and IT operations experience.</li><li>Microsoft Azure, Cisco, Huawei, ZTE, cloud, infrastructure or networking certifications would be advantageous.</li><li>Cyber security, business continuity or risk management certifications would be advantageous.</li></ul>Technical Proficiencies<ul><li>Project and PMO tools: Microsoft Project, Jira, Azure DevOps, Primavera P6, Power BI, Excel dashboards and SharePoint action tracking.</li><li>Technology domains: networks, servers, cloud, end-user computing, field connectivity, CCTV, access control, industrial Wi-Fi and SCADA-adjacent infrastructure.</li><li>Vendor platforms: Cisco, Huawei, ZTE, Microsoft, VMware, Azure, AWS, Alibaba Cloud and common oilfield technology ecosystems.</li></ul>Suggested KPIs<p><b>KPI Area/ Measure /Target Intent</b></p><br><br><p>Programme Delivery</p><br><br><p>Milestones delivered against approved baseline</p><br><br><p>Improve predictability and delivery confidence</p><br><br><p>PMO Control</p><br><br><p>RAID items, actions and decisions tracked to closure</p><br><br><p>Strengthen governance and accountability</p><br><br><p>Operational Readiness</p><br><br><p>Services transitioned with approved support model and documentation</p><br><br><p>Reduce post-go-live instability</p><br><br><p>Stakeholder Management</p><br><br><p>Leadership reporting, decision papers and governance forums delivered on schedule</p><br><br><p>Improve alignment and timely decision-making</p><br><br><p>Vendor Performance</p><br><br><p>Supplier deliverables accepted against scope, quality and schedule</p><br><br><p>Increase vendor accountability and delivery assurance</p><br><br><p>Risk Reduction</p><br><br><p>High-priority delivery and operational risks mitigated</p><br><br><p>Protect service continuity and field operations</p><br><br>Languages<ul><li>English: Fluent</li><li>Arabic: Advantageous</li></ul><br><br><br> </div>
Amentum
Iraq - Baghdad
<p><h4>Duties</h4>
<p>Provide information and materials to these divisions as necessary to ensure adequate and legal documentation.<br>
Ensure Property Department compliance with Property Management and Control Procedures.<br>
Conduct random compliance audits on all sites and departments in Iraq.<br>
Develop and execute corrective action plans for audit deficiencies and inventory accountable property.<br>
Mentor lower-level Property Staff and custodians in proper process and procedures as they relate to Government Property.<br>
Identify problem areas and recommend viable solutions.<br>
Perform physical inventories of Government Furnished Property (GFP) and Contractor Acquired Property (CAP), as directed by the Property Management and Control Procedures and/or the Logistics and Property Manager.<br>
Ensure Government Property Identification numbers (GP) are properly assigned, prepare required schedule, and assist with identifying lost, damaged, and destroyed property as well as excessive consumption.<br>
Work closely with Property Custodians to ensure overall accountability of assets.<br>
Track and record movement of all types of Government property. This includes movement from one point to another within a contractor’s facility, movement between facilities for any purpose, and protection during movement.<br>
Conduct country-wide Property Training on a yearly basis as well as establish training plans for new hire employees and refresher training.<br>
Ensure compliance with Federal Acquisition Regulation (FAR), Statement of Work (SOW), and Standard Operating Procedures (SOP).<br>
Develop processes and desktop procedures to maintain continuity of job performance.<br>
Audit logs and status records to ensure completion of lost, damaged, or destroyed items.<br>
Check LTDD packages for accuracy and completion.<br>
Perform additional duties and projects as qualified to perform as assigned.<br>
Responsible for maintaining a safe workplace and ensuring that safety is the highest priority in the workplace.<br>
Comply with all Environmental Health & Safety and Quality Assurance requirements and goals.</p>
<h4>Required</h4>
<p><strong>Minimum acceptable experience level:</strong> Five years’ experience with overseas Government contracts. Department of State contracts strongly preferred.</p>
<p><strong>Knowledge, skills, and abilities:</strong><br>
Knowledge of FAR and industry leading practices regarding government property.<br>
Ability to clearly and concisely articulate services and requirements in writing.<br>
Ability to articulate in a clear and concise manner with Management and Trades Departments daily.<br>
Ability to demonstrate analytical and researching skills.<br>
Ability to perform the technical requirements efficiently and effectively.<br>
Ability to define problems, collect data, and propose solutions.<br>
Ability to read, interpret, and follow all Logistic Management procedures, policies, and guidelines.<br>
Ability to effectively present information and respond to questions.<br>
Excellent organizational and time management skills, with ability to prioritize effectively and work with a sense of urgency.<br>
Ability to lift materials and equipment weighing up to 50 lbs.<br>
Ability to work in a fast-paced environment that requires handling multiple tasks at a given time and rapidly adapting to changing priorities and schedules.<br>
Understanding how inventory affects compensation.<br>
Knowledge of principles and processes involved in supporting contract responsibilities at an overseas facility.<br>
Cross-cultural sensitivity with an international perspective.<br>
Computer skills, specifically in Microsoft Word and Excel.<br>
Ability to become an active and functioning member of a team.<br>
Ability to be innovative and be an agent for change.<br>
Expert communication skills to facilitate and disseminate information.</p>
<p><strong>Education:</strong><br>
An undergraduate degree is preferred but can be replaced with additional years of Government Property Administration experience.</p>
<p><strong>Licenses and certifications:</strong><br>
Valid driver’s license from home of record.<br>
NPMA Certification or ability to obtain within one year.</p>
<p><strong>Security vetting:</strong><br>
Possessing a Moderate Risk Public Trust (MRPT) or be able to obtain a favorable MRPT certification prior to being hired is required.</p>
<p><strong>Language skills:</strong><br>
Sufficient English proficiency to meet job requirements and to adhere and comply with safety, health, and security measures.</p>
<p><strong>Medical:</strong><br>
Successfully complete and pass the medical and dental examinations as required for deployment. Must maintain physical and dental requirements for duration of deployment.</p>
<h4>Desired</h4>
<ul>
<li>Previous out of home country experience and previous work experience in harsh environmental conditions are a plus.</li>
<li>Experience working with the company.</li>
</ul>
<h4>Other responsibilities</h4>
<p><strong>Safety:</strong> Enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. Each employee is responsible for completing all training requirements and fulfilling all self-aid and buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams as appropriate.</p>
<p><strong>Quality:</strong> Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Quality Policy and carry out job activities in compliance with applicable Quality System documents and customer contracts. Each employee must read and understand his or her Quality Management and Customer Satisfaction responsibilities.</p>
<p><strong>Procedure compliance:</strong> Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.</p>
<h4>Working and living conditions</h4>
<p>This position may be in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environments. Temperatures can reach 120 to 130 degrees Fahrenheit (50 to 55 degrees Celsius) during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy for extended periods. Work schedules are a minimum of six days per week and 10 hours per day, while some jobs have higher daily and weekly minimums. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and ‘duck and cover’ during emergencies without putting oneself or others at risk.</p></p><p></p>
Teebat Karbala
Iraq - Karbala
<p>Job Specification
• Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required.
• Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN).
• Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations.
• Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron.
• Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures.
• Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations.
• Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures.
• Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required.
Human and Technical Resources
• Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare.
• Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift.
• Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action.
Planning and Programme
• Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement.
• Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations.
Core Operational Activities
• Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager.
• Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk.
• Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP.
• Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris.
Human Resources Management
• Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework.
• Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions.
• Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education
• Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution.
• A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage)
Experience
• Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility.
• Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination.
• Experience across multiple Airside Operational functions is highly desirable.
Computer Skills
• Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential)
• Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms.
Language Skills
• English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent
• Arabic: working proficiency (Desirable).
Training Requirements
• ICAO Annex 14 – Aerodromes (Essential).
• ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential).
• Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential).
• Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable).
• Aerodrome Wildlife Hazard Management (Highly Desirable).
• FOD Prevention Programme certification (Highly Desirable).
• First Aid / Basic Life Support (Desirable).</p>
Teebat Karbala
Iraq - Karbala
<p>Job Specification
• Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required.
• Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN).
• Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations.
• Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron.
• Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures.
• Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations.
• Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures.
• Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required.
Human and Technical Resources
• Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare.
• Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift.
• Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action.
Planning and Programme
• Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement.
• Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations.
Core Operational Activities
• Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager.
• Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk.
• Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP.
• Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris.
Human Resources Management
• Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework.
• Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions.
• Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education
• Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution.
• A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage)
Experience
• Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility.
• Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination.
• Experience across multiple Airside Operational functions is highly desirable.
Computer Skills
• Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential)
• Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms.
Language Skills
• English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent
• Arabic: working proficiency (Desirable).
Training Requirements
• ICAO Annex 14 – Aerodromes (Essential).
• ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential).
• Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential).
• Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable).
• Aerodrome Wildlife Hazard Management (Highly Desirable).
• FOD Prevention Programme certification (Highly Desirable).
• First Aid / Basic Life Support (Desirable).</p>
Iraq - Baghdad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><br><br><p><span>This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><br><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><strong><span>Service:</span></strong></p><br><br><ul><li><span>To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span>To ensure regional and global service standards are met or exceeded.</span></li></ul><br><p><strong><span>Customer Relations:</span></strong></p><br><br><ul><li><span>To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span>To be sensitive to emerging customers and market requirements.</span></li><li><span>To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><br><p><strong><span>Representation:</span></strong></p><br><br><br><ul><li><span>To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><br><p><strong><span>Business Performance & Result</span></strong></p><br><br><br><ul><li><span>To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><br><p><strong><span>Direction & Leadership:</span></strong></p><br><br><ul><li><span>Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span>To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span>To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span>To regularly and actively chair the Senior Management Team.</span></li></ul><br><p><strong><span>Group Participation:</span></strong></p><br><br><ul><li><span>To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span>To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span>To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><br><p><strong><span>Commercial:</span></strong></p><br><br><ul><li><span>To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span>To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span>To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span>To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><br><p><strong><span>Operations:</span></strong></p><br><br><ul><li><span>To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span>To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span>To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><br><p><strong><span>Information Services:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p><strong><span>Human Resources:</span></strong></p><br><br><ul><li><span>To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span>To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span>To implement and drive regional and local recognition and reward programs.</span></li></ul><br><p><strong><span>Business Planning:</span></strong></p><br><br><ul><li><span>To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span>To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><br><p><strong><span>Financial Management:</span></strong></p><br><br><ul><li><span>To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span>To set, review, and implement capital and revenue budgets.</span></li><li><span>To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span>To improve liquidity through good capital and debtor management</span></li></ul><br><p><strong><span>Change Management:</span></strong></p><br><br><ul><li><span>To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span>To drive and implement local integration (Note significant project may take a few years)</span></li></ul><br><p><strong><span>Administration:</span></strong></p><br><br><br><ul><li><span>To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><br><p><strong><span>Organization Climate:</span></strong></p><br><br><ul><li><span>To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span>To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span>Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><br><p><strong><span>People Management:</span></strong></p><br><br><ul><li><span>Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span>Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span>Develop team spirit and multitasking capabilities within the team.</span></li><li><span>Plan, organize and direct an efficient and effective function.</span></li><li><span>Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span>Responsible for complying with talent management and performance process.</span></li><li><span>Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span>Good knowledge of Iraq Market.</span></li><li><span>Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span>High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span>Languages: high level of proficiency in </span><span>French, Arabic and English.</span></li><li><span>Highly proficient communication skills, spoken and written.</span></li><li><span>Solid background in the Air Express or Logistics industry.</span></li><li><span>Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span>Negotiation experience.</span></li><li><span>Presentation skills.</span></li><li><span>Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span>Ability and willingness to travel.</span></li><li><span>Experience in managing significant change programs and working within a matrix environment.</span></li><li><span>Experience of networking among local businesses, government and community leaders.</span></li><li><span>International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><br><br><br><br><p><strong><span>Our Offer:</span></strong></p><br><br><br><ul><li><span>Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br> </div>
DHL
Iraq - Baghdad
<div ><p ><strong><span ></span></strong></p><div ><p ><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p ><span > </span></p><p ><span >Would you like to become part of the world's most international company in the world?</span></p><p ><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><span > <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express <br> </span></p><p ><span >Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><p ><span > </span></p><p ><strong><span ></span></strong></p><p ><strong><span ></span></strong></p><p ><strong><span >Overall Role Purpose </span></strong></p><p ><span ></span></p><p ><span >The Country Manager has overall accountability for the short- and long-term plans that ensure long-term success and profitability of the company.</span></p><p ><span >This will be achieved by building a strong functional team that has the appropriate direction and leadership to ensure that the strategic and operating plans are developed and implemented according to local regional and global strategic direction.</span></p><p ><strong><span ></span></strong></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Your Tasks:</span></strong><span ></span></p><p ><strong><span >Service:</span></strong></p><ul><li><span >To enable and manage the achievement of service performance that meets or exceeds customer expectations and differentiates DHL from the competitors.</span></li><li><span >To ensure regional and global service standards are met or exceeded.</span></li></ul><p ><span ></span></p><p ><strong><span >Customer Relations:</span></strong></p><ul><li><span >To liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.</span></li><li><span >To be sensitive to emerging customers and market requirements.</span></li><li><span >To ensure the improvement of Customer Satisfaction over time through customer service initiatives and strategies delivering best-in-class service</span></li></ul><p ><span ></span></p><p ><strong><span >Representation:</span></strong></p><p class="MsoListParagraph" ></p><ul><li><span >To create, maintain and develop a favorable DHL image with its various influential audiences such as NGOs, partners, industry bodies and governments to facilitate the company's growth and development.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Performance & Result</span></strong></p><p ></p><ul><li><span >To ensure that the annual business plan including revenue, cash flow, profit and service levels are met, and corrective action is taken to rectify any negative variance.</span></li></ul><p ><span ></span></p><p ><strong><span >Direction & Leadership:</span></strong></p><ul><li><span >Determine local Country/ Country Group short- and long-term strategies and market approach within overall regional context.</span></li><li><span >To provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.</span></li><li><span >To contribute to regional direction, ensuring that local environmental factors are taken into consideration in the setting of regional strategies and policies.</span></li><li><span >To regularly and actively chair the Senior Management Team.</span></li></ul><p ><span ></span></p><p ><strong><span >Group Participation:</span></strong></p><ul><li><span >To ensure close co-ordination of strategic activities with Solutions and Intercontinental business as well as GCS.</span></li><li><span >To actively promote exchange of expertise and communication with other DHL and DPWN units</span></li><li><span >To promote and participate in cross-BU activities and leverages synergies with other DPWN divisions</span></li></ul><p ><span ></span></p><p ><strong><span >Commercial:</span></strong></p><ul><li><span >To ensure the development of new business and maintenance of existing business in line with the Region’s profitability and growth targets.</span></li><li><span >To ensure revenue yield enhancement and market share growth through the development and implementation of pricing and marketing plans.</span></li><li><span >To ensure sales strategies and enabling tactics, drive both acquisition and retention of revenue throughout the DBU, Regular and Local Advantage revenue channels.</span></li><li><span >To actively monitor the market, ensuring full awareness of competitors’ strategies and actions.</span></li></ul><p ><span ></span></p><p ><strong><span >Operations:</span></strong></p><ul><li><span >To ensure the provision of the fastest, most reliable and secure global door-to-door express transport service in the market in the most cost-effective manner.</span></li><li><span >To ensure the planning and implementation of strategies to improve service and transit time performance whilst managing costs.</span></li><li><span >To manage the effective implementation and use of appropriate technology in all sections of the service chain, in order to enhance service and improve productivity.</span></li></ul><p ><span ></span></p><p ><strong><span >Information Services:</span></strong></p><p ></p><ul><li><span >To ensure the provision of professional and stage-of-the-art Information Services, enabling the business to obtain competitive advantage.</span></li></ul><p ><strong><span >Human Resources:</span></strong></p><ul><li><span >To ensure the provision of HR advice and services that drive and reinforce DHL’s culture and business strategies.</span></li><li><span >To ensure the provision of a supportive working environment suitable to achieving business objectives</span></li><li><span >To implement and drive regional and local recognition and reward programs.</span></li></ul><p ><span ></span></p><p ><strong><span >Business Planning:</span></strong></p><ul><li><span >To develop annual business plans that support the agreed strategies, improve market share and service levels, as well as meeting the expected financial contribution levels to the network.</span></li><li><span >To continually review and improve business processes to improve productivity and add value to DHL services.</span></li></ul><p ><span ></span></p><p ><strong><span >Financial Management:</span></strong></p><ul><li><span >To ensure the financial wellbeing of the company from a legal, statutory and DHL management perspective.</span></li><li><span >To set, review, and implement capital and revenue budgets.</span></li><li><span >To ensure that cost control programmes are effectively implemented to manage unit costs.</span></li><li><span >To improve liquidity through good capital and debtor management</span></li></ul><p ><span ></span></p><p ><strong><span >Change Management:</span></strong></p><ul><li><span >To develop and implement change projects based on technological and industry change directions/trends.</span></li><li><span >To drive and implement local integration (Note significant project may take a few years)</span></li></ul><p ><span ></span></p><p ><strong><span >Administration:</span></strong></p><p ></p><ul><li><span >To ensure the provision of suitable facilities and fleet in compliance with local statutory requirements in a cost-effective manner.</span></li></ul><p ><span ></span></p><p ><strong><span >Organization Climate:</span></strong></p><ul><li><span >To develop an organizational culture that nurtures and encourages service excellence, quality and a ‘can do’ mindset.</span></li><li><span >To manage the improvement of Employee Satisfaction over time and work towards positioning as an employer of choice.</span></li><li><span >Create a culture of change and continuous improvement to achieve long-term success.</span></li></ul><p ><span ></span></p><p ><strong><span >People Management:</span></strong></p><ul><li><span >Determine organization structure, roles and responsibility and performance targets for the function.</span></li><li><span >Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness.</span></li><li><span >Develop team spirit and multitasking capabilities within the team.</span></li><li><span >Plan, organize and direct an efficient and effective function.</span></li><li><span >Develop IKOs/KPIs with team members and monitor individual performance.</span></li><li><span >Responsible for complying with talent management and performance process.</span></li><li><span >Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.</span></li></ul><div><font face="Delivery, sans-serif"><span ><br></span></font></div><p ><strong><span ></span></strong></p><p ><strong><span >Your Profile:</span></strong><span ></span></p><ul><li><span >5 to 7 years DHL experience managing large teams of people. In addition to prior experience in at least two core DHL functions at a senior level.</span></li><li><span >Good knowledge of Iraq Market.</span></li><li><span >Broad understanding of all functional aspects of the business and prior experience managing a complete profit and loss entity.</span></li><li><span >High degree of commercial and business acumen and an understanding of the external economic environment and how this may affect DHL's short- and long-term planning</span></li><li><span >Languages: high level of proficiency in </span><span >French, Arabic and English.</span></li><li><span >Highly proficient communication skills, spoken and written.</span></li><li><span >Solid background in the Air Express or Logistics industry.</span></li><li><span >Commercial awareness of the transportation industry, aviation and regulatory issues.</span></li><li><span >Negotiation experience.</span></li><li><span >Presentation skills.</span></li><li><span >Software skills (Microsoft applications, internet user skills, etc).</span></li><li><span >Ability and willingness to travel.</span></li><li><span >Experience in managing significant change programs and working within a matrix environment.</span></li><li><span >Experience of networking among local businesses, government and community leaders.</span></li><li><span >International business experience, working and living in multicultural and multi-racial environments.</span></li></ul><p ><span ></span></p><p ><span ></span></p><p ><span ></span></p><p ><strong><span ><br></span></strong></p><p ><strong><span >Our Offer:</span></strong></p><p ></p><ul><li><span >Strong career support in an international environment.</span></li><li>Great culture and colleagues.</li><li>Multifarious benefit program.</li></ul><p class="MsoNoSpacing"><span ></span></p><p ><span >Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><p ><span > </span></p><p ><strong><span >We look forward to receiving your application!</span></strong></p></div></div><br><br>
Beyond Management
Iraq - Basra
<p>Manage Full-Cycle Recruitment: Lead the end-to-end recruitment process for all positions, from identifying hiring needs to the candidate's joining date.<br>Forecasting & Sourcing: Coordinate with hiring managers to forecast and identify vacancies, and develop effective sourcing strategies to attract qualified candidates.<br>Job Posting & Screening: Prepare and post job openings on various platforms, screen incoming applications, and shortlist candidates based on defined criteria.<br>Interview Coordination: Arrange and participate in interviews for the selection of candidates.<br>Reference & Background Checks: Initiate and follow up on reference checks and academic verifications for final candidates.<br>Offer Management: Assist in preparing and dispatching offers of appointment, calculating salaries and related benefits.<br>Employer Branding: Assist in managing external communication and employer branding initiatives to position the company as an employer of choice.<br>Talent Pipeline: Maintain a CV bank and develop talent pipelines to support current and future hiring needs.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
ZainCash
Iraq - Baghdad
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Product Development Support the product lifecycle from requirements gathering to post-launch activities.<br> Assist in defining and enhancing digital payment products, including wallets, transfers, bill payments, and merchant payments.<br> Requirements & Collaboration Prepare Business Requirement Documents (BRDs), user stories, process flows, and acceptance criteria.<br> Collaborate with business, technology, QA, operations, and compliance teams to support product delivery.<br> Assist in requirement clarification and stakeholder communication.<br> Testing & Release Support Support the preparation of UAT scenarios and test cases.<br> Participate in UAT and verify product readiness before release.<br> Assist in production deployments and post-release issue tracking.<br> Customer Experience Support initiatives to improve customer experience and product usability.<br> Work with design and development teams to enhance customer journeys.<br> Bachelor's degree in Business, Computer Science, Information Systems, or a related field.<br> Fresh graduate or up to 1 year of experience in product management, business analysis, or digital product development.<br> Internship experience is a plus.<br> Basic understanding of digital payment products and fintech services.<br> Familiarity with Agile methodologies and the product development lifecycle.<br> Ability to collaborate with business, technical, QA, and operations teams.<br> Fluency in Arabic and English (written and verbal).<br> Basic understanding of APIs and system integrations is an advantage.<br> Exposure to UAT and software testing concepts is a plus.<br></span> </div>