IT Jobs in Iraq
82 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The IT Associate supports the bank's technology operations, systems, infrastructure, and information security to ensure reliable, secure, and efficient banking services.<br> The role assists in maintain IT systems, resolving technical issues, implementing security controls, and ensuring compliance with bank's IT policies and regulatory requirements.<br> May work in areas such as: Cards, System Administration, Network & security Engineering, IT Governance, and IT Security & Access Management.<br> - Bachelor's degree in information Technology , Computre Science, Computer Engineering, Network Engineering, Cybersecurity, or a related field.<br> - 1-3 years of relevant IT experience.<br> - Good analytical, troubleshooting, and problem-solving skills.<br> - Good communication and teamwork skills.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Overview Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $4.5B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism. Responsibilities Key Responsibilities: + Install, configure, and maintain hardware and software systems to ensure functionality. + Maintain network systems and troubleshoot connectivity, access, and performance issues. + Implement technology upgrades and serve as system expert for ILIAS. + Support cybersecurity efforts to protect against hostile incursions. + Perform data backups and maintain accurate IT documentation. + Assist in procurement and deployment of IT infrastructure assets. + Provide day-to-day technical direction, oversight, and support. + Deliver IT status briefings to IqAF and site leadership. Material & Equipment Directly Used Computer systems, servers, network equipment, backup systems, Microsoft Office Programs, ILIAS software. Working Environment Deployed operational environment in Iraq. Includes office and field conditions, collaboration with international and military personnel. High-security awareness and adherence to export controls and safety protocols required. Physical Activities May involve lifting and transporting IT equipment, hardware setup, and exposure to varying environmental conditions. Capable of worldwide travel. Qualifications Education: Bachelor's degree in IT or related field preferred. Equivalent experience may substitute for formal degree. Certifications: Relevant certifications preferred (e.g., CompTIA Security+, Network+, or equivalent). Experience: 8 to 10 years of relevant experience in this specialty field. Other Requirements: U.S. Citizen; eligible for Secret clearance; strong interpersonal and technical support skills; capable of worldwide travel including Middle East. Skills and Technology Used: Microsoft Office, enterprise software, networking, server administration, ILIAS. What We Bring + At V2X, we strive to be market competitive in our total reward offerings. + The successful candidate’s starting pay will be based on, but not limited to, their job-related skills, experience, qualifications, work location, and market conditions. + Please speak with a recruiter for additional information. + Employee benefits include the following: + Healthcare coverage + Retirement plan + Life insurance, AD&D, and disability benefits + Wellness programs + Paid time off, including holidays + Learning and Development resources + Employee assistance resources + Pay and benefits are subject to change at any time and may be modified at the discretion of the company, consistent with the terms of any applicable compensation or benefit plans. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p>
<p> <strong>The opportunity </strong> </p>
<p> <strong> </strong> </p>
<p>To support the significant growth of our Technology Risk service in MENA, EY is looking to hire highly qualified resources. Specifically, as part of this job posting, we are looking for a Senior Consultant / Assistant Manager. Working across many different industries, this role will be responsible for executing and leading IT and cybersecurity projects. It is all about listening to our clients, asking the better questions, and supporting them in areas where there are no off-the-shelf solutions.</p>
<p> </p>
<p> <strong>Your key responsibilities </strong> </p>
<p> <strong> </strong> </p>
<p>A large part of the role will be engagement delivery and EY will expect the candidates to lead and deliver engagements with very minimal supervision. EY also expects the candidates to support executives in development of proposals, presentations and other business development activities. The candidate will be responsible for the delivery and quality of the final reports to EY's clients. </p>
<p>An existing track record of successful engagement delivery in Technology Risk is expected of all candidates for this role. A Big 4 background or comparable consulting experience is highly advantageous. A broad background across IT and Cybersecurity is expected with specific experience in the following areas:</p>
<ul>
<li>Expertise in Risk and Governance Frameworks, including IT governance frameworks (e.g., COBIT, ITIL, NIST), ISO 27001 standards, information security principles, policy development, and risk assessment.</li>
<li>Proficiency in IT Systems Audit, encompassing planning, execution, audit methodologies, complex IT environment evaluation, control weakness identification, and effective communication of findings.</li>
<li>Comprehensive knowledge of internal controls over financial reporting (ICFR), covering ITGCs, ITACs, SOX requirements, supporting financial audits with IT expertise, and strong liaison skills with financial auditors.</li>
<li>Good understanding around the application systems such as SAP, Oracle, Microsoft Dynamics and operating systems and databases.</li>
<li>Strong understanding of Business Continuity Planning (BCP), including BCP/DRP principles, business impact analyses, recovery strategy development, and plan testing.</li>
<li>Strong understanding of cybersecurity fundamentals, including common threats, vulnerabilities, basic principles, and contributions to cybersecurity discussions.</li>
<li>General Skills: Excellent analytical, problem-solving, communication, presentation, project management, organizational, leadership, client service, and business development skills.</li>
</ul>
<p> </p>
<p> <strong>Skills and attributes for success </strong> </p>
<p> </p>
<ul>
<li>Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or in a related field.</li>
<li>Relevant professional certifications (e.g., CISA, CISSP, CISM, ISO 27001 Lead Auditor) are preferred.</li>
<li>Minimum of 3 to 5 years of experience in IT audit, information security, or related fields.</li>
<li>Strong knowledge of ITGC/ITAC, information security frameworks, and cybersecurity best practices.</li>
<li>Excellent analytical, problem-solving, and communication skills.</li>
<li>Ability to work independently and collaboratively within a team environment.</li>
</ul>
<p> </p>
<p><br></p>
<p> <strong> </strong> </p>
<p> <strong> </strong> </p></div></section>
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p>
<p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Technology Development Associate</h4>
<p><strong>Entry-level | Iraqi nationals | Majnoon Oil Field, Basrah</strong></p>
<h4>Role details</h4>
<p><strong>Department:</strong> Information Technology<br>
<strong>Location:</strong> Majnoon Oil Field, Basrah, Iraq<br>
<strong>Eligibility:</strong> Iraqi nationals only<br>
<strong>Work pattern:</strong> 5/2 daily commuter<br>
<strong>Reports to:</strong> Technology Development Supervisor</p>
<h4>About the role</h4>
<p>KBR is seeking motivated Iraqi national graduates to join the IFMS project at Majnoon Oil Field as Technology Development Associates. This is an entry-level position that provides a structured development pathway into the disciplines of Information Management (IM), Information Technology (IT), Digital Solutions, Cyber Security, Applications, Data Management, Operational Technology, and SAP.</p>
<p>The role is designed for early-career graduates who demonstrate strong potential, a willingness to learn, and a commitment to building a long-term career in the oil and gas sector. You will follow a customized development plan combining formal training, on-the-job experience, mentoring, and practical project assignments, with the aim of progressing into specialist or technical roles upon successful completion of the program.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Participate in a structured graduate development and rotational training program across relevant technology disciplines</li>
<li>Support daily activities within assigned teams including IM, IT, Cyber Security, Digital Solutions, SAP, Data Management, and Operational Technology</li>
<li>Assist experienced professionals with project, operational, and end-user support activities</li>
<li>Complete assigned technical, business, and professional development courses</li>
<li>Contribute to data collection, analysis, reporting, and documentation tasks</li>
<li>Participate in workshops, mentoring sessions, and knowledge-sharing activities</li>
<li>Support technology adoption, user engagement, and continuous improvement initiatives</li>
<li>Develop an understanding of oil and gas business processes and the technologies that support them</li>
<li>Demonstrate commitment to HSE standards, company policies, and professional conduct at all times</li>
</ul>
<h4>What we are looking for</h4>
<p>We are recruiting on potential, not experience. The following attributes define the candidate we want:</p>
<ul>
<li>Strong written and verbal communication skills in English</li>
<li>Positive, professional attitude with high levels of motivation and enthusiasm</li>
<li>Intellectual curiosity and a genuine desire to learn</li>
<li>Strong interpersonal and teamwork capabilities</li>
<li>Good organizational and time management skills</li>
<li>Ability to adapt to changing priorities in a dynamic field environment</li>
<li>Commitment to personal growth and continuous professional development</li>
<li>Desire to build a long-term career within Iraq's energy sector</li>
</ul>
<h4>Qualifications & requirements</h4>
<p><strong>Education</strong><br>
Bachelor's degree from an accredited institution — recent graduates encouraged to apply<br>
Relevant disciplines include: Information Technology, Computer Science, Information Systems, Engineering, Data Science, Business Information Systems, Electronics, Telecommunications, Cyber Security, or Business English / Communications</p>
<p><strong>Language</strong><br>
English: Good written and verbal communication required<br>
Arabic: Native</p>
<p><strong>Technical skills</strong><br>
Basic familiarity with Microsoft Office 365, computer hardware/software, and digital tools<br>
General awareness of IT, data, or cyber security concepts is advantageous — training will be provided</p>
<p><strong>Advantageous certifications (not mandatory)</strong><br>
Microsoft Fundamentals, ITIL Foundation, Cisco Networking Fundamentals, Cyber Security Fundamentals, Cloud Fundamentals (Azure / AWS), Data Analytics Fundamentals, or any recognized technology certification</p>
<h4>Career development</h4>
<p>Upon successful completion of the program, associates may progress into specialist roles such as IT Support Specialist, Information Management Specialist, SAP Support Analyst, Cyber Security Analyst, Digital Solutions Coordinator, Data Analyst, Infrastructure Support Engineer, or Applications Support Analyst — aligned to individual aptitude and business requirements.</p></p><p></p>
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p>
<p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Technology Development Associate</h4>
<p><strong>Entry-level | Iraqi nationals | Majnoon Oil Field, Basrah</strong></p>
<h4>Role details</h4>
<p><strong>Department:</strong> Information Technology<br>
<strong>Location:</strong> Majnoon Oil Field, Basrah, Iraq<br>
<strong>Eligibility:</strong> Iraqi nationals only<br>
<strong>Work pattern:</strong> 5/2 daily commuter<br>
<strong>Reports to:</strong> Technology Development Supervisor</p>
<h4>About the role</h4>
<p>KBR is seeking motivated Iraqi national graduates to join the IFMS project at Majnoon Oil Field as Technology Development Associates. This is an entry-level position that provides a structured development pathway into the disciplines of Information Management (IM), Information Technology (IT), Digital Solutions, Cyber Security, Applications, Data Management, Operational Technology, and SAP.</p>
<p>The role is designed for early-career graduates who demonstrate strong potential, a willingness to learn, and a commitment to building a long-term career in the oil and gas sector. You will follow a customized development plan combining formal training, on-the-job experience, mentoring, and practical project assignments, with the aim of progressing into specialist or technical roles upon successful completion of the program.</p>
<h4>Key responsibilities</h4>
<ul>
<li>Participate in a structured graduate development and rotational training program across relevant technology disciplines</li>
<li>Support daily activities within assigned teams including IM, IT, Cyber Security, Digital Solutions, SAP, Data Management, and Operational Technology</li>
<li>Assist experienced professionals with project, operational, and end-user support activities</li>
<li>Complete assigned technical, business, and professional development courses</li>
<li>Contribute to data collection, analysis, reporting, and documentation tasks</li>
<li>Participate in workshops, mentoring sessions, and knowledge-sharing activities</li>
<li>Support technology adoption, user engagement, and continuous improvement initiatives</li>
<li>Develop an understanding of oil and gas business processes and the technologies that support them</li>
<li>Demonstrate commitment to HSE standards, company policies, and professional conduct at all times</li>
</ul>
<h4>What we are looking for</h4>
<p>We are recruiting on potential, not experience. The following attributes define the candidate we want:</p>
<ul>
<li>Strong written and verbal communication skills in English</li>
<li>Positive, professional attitude with high levels of motivation and enthusiasm</li>
<li>Intellectual curiosity and a genuine desire to learn</li>
<li>Strong interpersonal and teamwork capabilities</li>
<li>Good organizational and time management skills</li>
<li>Ability to adapt to changing priorities in a dynamic field environment</li>
<li>Commitment to personal growth and continuous professional development</li>
<li>Desire to build a long-term career within Iraq's energy sector</li>
</ul>
<h4>Qualifications & requirements</h4>
<p><strong>Education</strong><br>
Bachelor's degree from an accredited institution — recent graduates encouraged to apply<br>
Relevant disciplines include: Information Technology, Computer Science, Information Systems, Engineering, Data Science, Business Information Systems, Electronics, Telecommunications, Cyber Security, or Business English / Communications</p>
<p><strong>Language</strong><br>
English: Good written and verbal communication required<br>
Arabic: Native</p>
<p><strong>Technical skills</strong><br>
Basic familiarity with Microsoft Office 365, computer hardware/software, and digital tools<br>
General awareness of IT, data, or cyber security concepts is advantageous — training will be provided</p>
<p><strong>Advantageous certifications (not mandatory)</strong><br>
Microsoft Fundamentals, ITIL Foundation, Cisco Networking Fundamentals, Cyber Security Fundamentals, Cloud Fundamentals (Azure / AWS), Data Analytics Fundamentals, or any recognized technology certification</p>
<h4>Career development</h4>
<p>Upon successful completion of the program, associates may progress into specialist roles such as IT Support Specialist, Information Management Specialist, SAP Support Analyst, Cyber Security Analyst, Digital Solutions Coordinator, Data Analyst, Infrastructure Support Engineer, or Applications Support Analyst — aligned to individual aptitude and business requirements.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>IT EPC Project Manager-Onsite<br><br><p><b>IT Infrastructure / PMO Manager</b></p><br><br><p><b>Role Purpose</b></p><br><br><p>Provide senior leadership for IT integration, operations readiness and technology delivery across oil and gas and wider operational environments. The role has a strong bias towards IT programme and project management, PMO governance, delivery assurance, stakeholder alignment, vendor coordination and the controlled transition of technology services into steady-state operations.</p><br><br>Role Summary<p><b>Field Description</b></p><br><br><p><b>Position Title:</b> IT Infrastructure / PMO Manager</p><br><br><p><b>Function</b>: IT / Im / Digital Delivery / Operations Support</p><br><br><p><b>Primary Focus</b>: IT programme leadership, project delivery, PMO governance, operations readiness and service integration</p><br><br><p><b>Operating Environment:</b> Oil and gas field operations, production facilities, remote sites, corporate offices and wider business operations</p><br><br><p><b>Key Technologies:</b> Enterprise IT, infrastructure, networks, cloud, field connectivity, Huawei / ZTE, CCTV, access control, SCADA-adjacent systems and digital operations platforms</p><br><br><p><b>Key Interfaces:</b> Operations, Maintenance, Engineering, HSE, Procurement, Contracts, Cyber Security, Vendors, Client teams and delivery partners</p><br><br><p><b>Role Level: Senior</b> delivery and operations leadership role with programme, project and service integration accountability</p><br><br>Professional Summary<p>Experienced IT Integration and Operations Manager with strong programme leadership, project management and PMO experience across complex oil and gas, industrial and wider business operations environments. Proven capability to lead multi-workstream technology delivery, infrastructure integration, operational readiness and service transition activities in challenging field and corporate settings.</p><br><br><p>Skilled in establishing delivery governance, programme controls, project reporting, risk and issue management, dependency tracking, vendor coordination and stakeholder engagement. Able to translate business and operational requirements into structured IT delivery plans that support field productivity, operational continuity, cyber resilience and long-term service sustainability.</p><br><br><p>Strong background in IT infrastructure, networks, cloud services, field technology integration, Chinese technology platforms such as Huawei and ZTE, CCTV and access control solutions, industrial connectivity and operations support services. Experienced in coordinating cross-functional teams and ensuring technology solutions are delivered safely, securely, on time and aligned with operational priorities.</p><br><br>Key Skills & Competencies<p><b>Competency Area</b></p><br><br><p><b>Capability Requirements</b></p><br><br><p><b>Programme Leadership: IT</b> programme governance, multi-workstream delivery, executive reporting, delivery assurance and stakeholder alignment</p><br><br><p><b>PMO & Project Controls: Integrated</b> planning, RAID management, dependency tracking, change control, benefits tracking, project dashboards and governance forums</p><br><br><p><b>Oil & Gas Operations: Technology</b> delivery across field operations, production sites, remote locations, maintenance support and wider operational environments</p><br><br><p><b>IT Integration: Infrastructure</b>, network, cloud, end-user services, field connectivity, enterprise applications and service transition planning</p><br><br><p><b>Vendor & Commercial Delivery:</b>Vendor governance, procurement support, contract coordination, service order tracking, supplier performance and delivery acceptance</p><br><br><p><b>Operational Readiness:</b>Cutover planning, mobilization, handover, support model design, service readiness and transition to operations</p><br><br><p><b>Risk & Compliance:</b>Project risk management, cyber security coordination, business continuity, disaster recovery and compliance alignment</p><br><br>Key ResponsibilitiesProgramme Leadership & Delivery Governance<ul><li>Lead IT programmes and strategic technology initiatives across oil and gas field operations, production facilities, corporate environments and wider business operations.</li><li>Establish programme governance, delivery cadence, reporting standards and escalation routes across multiple projects and workstreams.</li><li>Maintain integrated delivery plans covering milestones, dependencies, risks, issues, actions, decisions, resourcing and budget considerations.</li><li>Provide senior-level reporting to leadership and client stakeholders, including delivery status, critical path risks, decisions required and recovery actions.</li></ul>PMO, Project Controls & Assurance<ul><li>Develop and manage PMO-type frameworks including project charters, delivery dashboards, RAID logs, action trackers, change controls, dependency registers and benefits tracking.</li><li>Ensure consistent project management discipline across infrastructure, service transition, application, cyber security and digital delivery initiatives.</li><li>Drive project assurance reviews to confirm scope, schedule, cost, quality, risk, operational readiness and stakeholder acceptance criteria.</li><li>Support governance forums, steering committees and working groups with clear agendas, minutes, decision logs and follow-up actions.</li></ul>IT Integration & Operations Management<ul><li>Lead integration of IT infrastructure, networks, cloud services, end-user computing, field connectivity and operational support services into a cohesive delivery and support model.</li><li>Coordinate technology deployment across remote oilfield sites, production facilities, camps, offices, warehouses and operational support locations.</li><li>Ensure IT services are designed and transitioned into operations with appropriate support processes, service ownership, monitoring, documentation and escalation paths.</li><li>Align IT delivery with operations, maintenance, engineering, HSE and business priorities to minimize disruption and support reliable field performance.</li></ul>Oil & Gas and Wider Operations Technology Delivery<ul><li>Support technology planning and delivery for field operations, production support, maintenance execution, logistics, security, camp operations and wider industrial environments.</li><li>Coordinate deployment of ruggedized field IT, communications, surveillance, access control, industrial Wi-Fi, network connectivity and operational technology-adjacent systems.</li><li>Work with operations teams to define practical requirements, manage site constraints and deliver solutions suitable for remote, high-availability and safety-critical environments.</li><li>Support operational readiness, cutover planning and handover for new facilities, brownfield enhancements and transition activities.</li></ul>Vendor, Procurement & Stakeholder Management<ul><li>Manage delivery interfaces with vendors, system integrators, service providers and technology partners including Huawei, ZTE, CCTV, access control, network and cloud suppliers.</li><li>Support procurement, service order development, technical evaluation, delivery acceptance and contract performance monitoring.</li><li>Coordinate cross-functional stakeholders across IT, IM, Digital, Cyber Security, Operations, Maintenance, Engineering, Procurement and client teams.</li><li>Resolve delivery blockers through structured escalation, commercial coordination and clear ownership of actions.</li></ul>Risk, Cyber Security & Business Continuity<ul><li>Ensure project delivery incorporates cyber security, data protection, resilience, backup, disaster recovery and business continuity requirements from the outset.</li><li>Maintain visibility of programme and operational risks, ensuring mitigation plans are documented, owned and progressed.</li><li>Coordinate with cyber security teams to ensure infrastructure, remote access, vendor connectivity and operational systems are reviewed and controlled.</li><li>Support incident response, recovery planning and service continuity arrangements for critical IT and operational support systems.</li></ul>Team Leadership & Capability Development<ul><li>Lead cross-functional IT delivery teams, coordinators, engineers, vendors and support resources to deliver agreed programme and operational outcomes.</li><li>Coach team members in project management discipline, delivery reporting, stakeholder communication and operational support expectations.</li><li>Promote a structured delivery culture focused on accountability, transparency, measurable progress and continuous improvement.</li><li>Support local capability development and knowledge transfer through documentation, mentoring and structured handover activities.</li></ul>Education, Certifications & Professional DevelopmentEducation<ul><li>Bachelor degree in Information Technology, Computer Science, Engineering, Business Systems, Project Management or equivalent relevant experience.</li></ul>Preferred Certifications<ul><li>PMP, PRINCE2 Practitioner, MSP, AgilePM, Scrum Master or equivalent programme / project management certification.</li><li>ITIL Foundation or higher, with practical service transition and IT operations experience.</li><li>Microsoft Azure, Cisco, Huawei, ZTE, cloud, infrastructure or networking certifications would be advantageous.</li><li>Cyber security, business continuity or risk management certifications would be advantageous.</li></ul>Technical Proficiencies<ul><li>Project and PMO tools: Microsoft Project, Jira, Azure DevOps, Primavera P6, Power BI, Excel dashboards and SharePoint action tracking.</li><li>Technology domains: networks, servers, cloud, end-user computing, field connectivity, CCTV, access control, industrial Wi-Fi and SCADA-adjacent infrastructure.</li><li>Vendor platforms: Cisco, Huawei, ZTE, Microsoft, VMware, Azure, AWS, Alibaba Cloud and common oilfield technology ecosystems.</li></ul>Suggested KPIs<p><b>KPI Area/ Measure /Target Intent</b></p><br><br><p>Programme Delivery</p><br><br><p>Milestones delivered against approved baseline</p><br><br><p>Improve predictability and delivery confidence</p><br><br><p>PMO Control</p><br><br><p>RAID items, actions and decisions tracked to closure</p><br><br><p>Strengthen governance and accountability</p><br><br><p>Operational Readiness</p><br><br><p>Services transitioned with approved support model and documentation</p><br><br><p>Reduce post-go-live instability</p><br><br><p>Stakeholder Management</p><br><br><p>Leadership reporting, decision papers and governance forums delivered on schedule</p><br><br><p>Improve alignment and timely decision-making</p><br><br><p>Vendor Performance</p><br><br><p>Supplier deliverables accepted against scope, quality and schedule</p><br><br><p>Increase vendor accountability and delivery assurance</p><br><br><p>Risk Reduction</p><br><br><p>High-priority delivery and operational risks mitigated</p><br><br><p>Protect service continuity and field operations</p><br><br>Languages<ul><li>English: Fluent</li><li>Arabic: Advantageous</li></ul><br><br><br> </div>
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p>
<p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Job purpose</h4>
<p>The IT HCS & VMware Platform Supervisor is responsible for supervising the operation, administration, governance, and continuous improvement of the Huawei Cloud Stack (HCS) platform and related private or hybrid cloud services across the IT data center environment.</p>
<p>The role leads HCS platform support activities to ensure secure, available, scalable, and recoverable cloud services, while coordinating with infrastructure, network, security, application, vendor, and service management teams to meet business continuity and operational requirements.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Supervise daily administration of Huawei Cloud Stack services including ManageOne, FusionCompute, resource pools, projects or tenants, compute, storage, virtual networking, identity and access, monitoring, and platform health.</li>
<li>Lead and guide platform engineers and support teams in incident handling, service requests, change implementation, preventive maintenance, lifecycle upgrades, and compliance with approved procedures.</li>
<li>Monitor HCS capacity, utilization, performance, availability, licensing, quotas, and service levels; prepare forecasts and implement optimization plans for efficient resource usage.</li>
<li>Oversee integration of HCS with VMware platforms, enterprise storage, SAN or NAS connectivity, backup systems, Active Directory, DNS, networking, security, monitoring, and IT service management tools.</li>
<li>Ensure backup, replication, snapshot, restore, and disaster recovery processes are properly configured and tested; coordinate recovery exercises against approved RPO and RTO targets.</li>
<li>Review and approve technical change plans, method statements, risk assessments, rollback plans, patching activities, configuration baselines, and security hardening requirements.</li>
<li>Troubleshoot and supervise resolution of complex platform incidents by analyzing logs, alerts, performance data, and root causes; coordinate corrective actions with Huawei, vendors, and internal teams.</li>
<li>Maintain platform documentation, architecture diagrams, runbooks, SOPs, asset records, KPI reports, and continuous improvement actions; promote automation using PowerShell, PowerCLI, Python, APIs, or approved orchestration tools.</li>
</ul>
<h4>Qualifications, training & certifications</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li>
<li>At least one current professional certification in cloud computing, virtualization, systems infrastructure, storage, backup, or IT service management is required.</li>
<li>Huawei HCIP-Cloud Computing, HCIP-Cloud Service, or equivalent Huawei Cloud Stack professional certification is strongly preferred; HCIE-Cloud Computing is an advantage.</li>
<li>Huawei Cloud Stack administration, ManageOne, FusionCompute, FusionStorage, or HCS operations training is strongly preferred.</li>
<li>VMware Certified Professional - VCF Administrator, VVF Administrator, or Data Center Virtualization certification is preferred.</li>
<li>Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305 path) is an advantage for hybrid cloud responsibilities.</li>
<li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li>
<li>ITIL Foundation (current version) is preferred; service management, change management, or project coordination training is an advantage.</li>
<li>Veeam Certified Engineer Plus (VMCE+) or an equivalent enterprise backup and recovery certification is an advantage.</li>
<li>Strong knowledge of HCS operations, virtualization, storage, backup, disaster recovery, Windows and Linux systems, networking, security, monitoring, and automation scripting.</li>
<li>Strong leadership, professional communication, analytical troubleshooting, technical reporting, architecture documentation, and stakeholder coordination skills.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7-10 years of professional experience in cloud, virtualization, systems, data center, or enterprise infrastructure operations.</li>
<li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, ManageOne, FusionCompute, VMware, enterprise storage, backup, replication, and disaster recovery operations, including at least 2-3 years in a lead or supervisory role.</li>
</ul>
<h4>Language proficiency, computer and software skills</h4>
<p>Core platforms and tools:</p>
<ul>
<li>Huawei Cloud Stack, ManageOne, FusionCompute, FusionStorage, and HCS monitoring tools</li>
<li>VMware vSphere, vCenter, ESXi, VCF or VVF, templates, clusters, HA and DRS</li>
<li>SAN/NAS storage, backup and replication tools, PowerShell, PowerCLI, Python, APIs, monitoring platforms, and ITSM ticketing tools</li>
<li>English - upper intermediate or above (verbal and written)</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Strong leadership and supervisory capability across HCS platform operations, incident response, change delivery, vendor coordination, and team workload management.</li>
<li>Advanced troubleshooting across HCS, virtualization, storage, backup, networking, security, and infrastructure services, with strong availability and risk awareness.</li>
<li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, audit findings, and service improvement plans within agreed service levels.</li>
<li>Strong documentation, reporting, automation, governance, and communication skills with readiness to support critical incidents, migrations, upgrades, and recovery activities.</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job Senior Salesforce Development & Architecture Lead
<p>Our client, a renowned company in the fintech industry, is looking for an experienced<strong> Senior Salesforce Development & Architecture Lead </strong>to join their team <strong>remotely.</strong> The Senior Salesforce Development & Architecture Lead will define the Salesforce platform's technical strategy, architecture, and development direction, ensuring secure, scalable, and high-performing solutions that support critical business operations. This role combines hands-on technical leadership with architectural oversight, mentoring development teams, and collaborating closely with business and technology stakeholders.</p><br>
Responsibilities:
<ul><li>Lead the architecture, development, and deployment of enterprise-scale Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce Platform capabilities.</li><li>Define and drive Salesforce architecture standards, development best practices, governance, and coding guidelines.</li><li>Lead the implementation and customization of Salesforce across Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Partner with business stakeholders, product owners, and technical teams to translate business requirements into scalable, secure, and maintainable solutions.</li><li>Design and oversee integrations with payment platforms, core banking systems, enterprise applications, and microservices using REST/SOAP APIs and enterprise integration patterns.</li><li>Ensure platform scalability, reliability, security, and performance in a high-volume fintech environment.</li><li>Provide technical leadership through solution design, code reviews, mentoring, and technical guidance.</li><li>Establish and enforce Salesforce security architecture, data access models, and compliance with industry best practices.</li><li>Lead troubleshooting of complex technical issues, performance bottlenecks, and production incidents.</li><li>Drive Git-based version control, CI/CD pipelines, automated testing, and release management.</li><li>Collaborate with enterprise architects and cross-functional teams to align Salesforce solutions with the organization's technology strategy.</li><li>Evaluate new Salesforce capabilities and emerging technologies to continuously improve the platform.</li><li>Maintain technical documentation, architecture diagrams, and integration documentation.</li></ul>
Qualifications:
<ul><li>Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.</li><li>8–10+ years of Salesforce development experience, including solution architecture and technical leadership.</li><li>Strong expertise in Apex, SOQL, SOSL, Lightning Web Components (LWC), Visualforce, Salesforce APIs, and platform customization.</li><li>Extensive experience with Sales Cloud, Service Cloud, and Experience Cloud.</li><li>Deep understanding of Salesforce architecture, data modeling, security, governor limits, and performance optimization.</li><li>Proven experience designing and implementing complex integrations using REST/SOAP APIs, asynchronous processing, middleware, and enterprise integration patterns.</li><li>Experience integrating Salesforce with enterprise applications (e.g., payment platforms, banking systems, or ERP solutions) is highly preferred.</li><li>Hands-on experience with Git, CI/CD pipelines, and DevOps practices.</li><li>Demonstrated experience leading development teams, mentoring engineers, and driving architectural decisions.</li><li>Salesforce certifications such as Platform Developer II, Application Architect, System Architect, or Certified Technical Architect (CTA) are highly preferred.</li><li>Excellent problem-solving, communication, and stakeholder management skills.</li><li>English required; Arabic is a plus.</li></ul>
<br>
<br> </div>
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p>
<p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Job purpose</h4>
<p>The IT HCS & VMware Platform Supervisor is responsible for supervising the operation, administration, governance, and continuous improvement of the Huawei Cloud Stack (HCS) platform and related private or hybrid cloud services across the IT data center environment.</p>
<p>The role leads HCS platform support activities to ensure secure, available, scalable, and recoverable cloud services, while coordinating with infrastructure, network, security, application, vendor, and service management teams to meet business continuity and operational requirements.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Supervise daily administration of Huawei Cloud Stack services including ManageOne, FusionCompute, resource pools, projects or tenants, compute, storage, virtual networking, identity and access, monitoring, and platform health.</li>
<li>Lead and guide platform engineers and support teams in incident handling, service requests, change implementation, preventive maintenance, lifecycle upgrades, and compliance with approved procedures.</li>
<li>Monitor HCS capacity, utilization, performance, availability, licensing, quotas, and service levels; prepare forecasts and implement optimization plans for efficient resource usage.</li>
<li>Oversee integration of HCS with VMware platforms, enterprise storage, SAN or NAS connectivity, backup systems, Active Directory, DNS, networking, security, monitoring, and IT service management tools.</li>
<li>Ensure backup, replication, snapshot, restore, and disaster recovery processes are properly configured and tested; coordinate recovery exercises against approved RPO and RTO targets.</li>
<li>Review and approve technical change plans, method statements, risk assessments, rollback plans, patching activities, configuration baselines, and security hardening requirements.</li>
<li>Troubleshoot and supervise resolution of complex platform incidents by analyzing logs, alerts, performance data, and root causes; coordinate corrective actions with Huawei, vendors, and internal teams.</li>
<li>Maintain platform documentation, architecture diagrams, runbooks, SOPs, asset records, KPI reports, and continuous improvement actions; promote automation using PowerShell, PowerCLI, Python, APIs, or approved orchestration tools.</li>
</ul>
<h4>Qualifications, training & certifications</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li>
<li>At least one current professional certification in cloud computing, virtualization, systems infrastructure, storage, backup, or IT service management is required.</li>
<li>Huawei HCIP-Cloud Computing, HCIP-Cloud Service, or equivalent Huawei Cloud Stack professional certification is strongly preferred; HCIE-Cloud Computing is an advantage.</li>
<li>Huawei Cloud Stack administration, ManageOne, FusionCompute, FusionStorage, or HCS operations training is strongly preferred.</li>
<li>VMware Certified Professional - VCF Administrator, VVF Administrator, or Data Center Virtualization certification is preferred.</li>
<li>Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305 path) is an advantage for hybrid cloud responsibilities.</li>
<li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li>
<li>ITIL Foundation (current version) is preferred; service management, change management, or project coordination training is an advantage.</li>
<li>Veeam Certified Engineer Plus (VMCE+) or an equivalent enterprise backup and recovery certification is an advantage.</li>
<li>Strong knowledge of HCS operations, virtualization, storage, backup, disaster recovery, Windows and Linux systems, networking, security, monitoring, and automation scripting.</li>
<li>Strong leadership, professional communication, analytical troubleshooting, technical reporting, architecture documentation, and stakeholder coordination skills.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7-10 years of professional experience in cloud, virtualization, systems, data center, or enterprise infrastructure operations.</li>
<li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, ManageOne, FusionCompute, VMware, enterprise storage, backup, replication, and disaster recovery operations, including at least 2-3 years in a lead or supervisory role.</li>
</ul>
<h4>Language proficiency, computer and software skills</h4>
<p>Core platforms and tools:</p>
<ul>
<li>Huawei Cloud Stack, ManageOne, FusionCompute, FusionStorage, and HCS monitoring tools</li>
<li>VMware vSphere, vCenter, ESXi, VCF or VVF, templates, clusters, HA and DRS</li>
<li>SAN/NAS storage, backup and replication tools, PowerShell, PowerCLI, Python, APIs, monitoring platforms, and ITSM ticketing tools</li>
<li>English - upper intermediate or above (verbal and written)</li>
</ul>
<h4>Skills</h4>
<ul>
<li>Strong leadership and supervisory capability across HCS platform operations, incident response, change delivery, vendor coordination, and team workload management.</li>
<li>Advanced troubleshooting across HCS, virtualization, storage, backup, networking, security, and infrastructure services, with strong availability and risk awareness.</li>
<li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, audit findings, and service improvement plans within agreed service levels.</li>
<li>Strong documentation, reporting, automation, governance, and communication skills with readiness to support critical incidents, migrations, upgrades, and recovery activities.</li>
</ul></p><p></p>
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p>
<p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Position status</h4>
<p>Local</p>
<h4>Position reports to</h4>
<p>IT DC Manager</p>
<h4>Department</h4>
<p>IT</p>
<h4>Rotation pattern</h4>
<p>14/14</p>
<h4>Job purpose</h4>
<p>The Datacenter, Cloud & NetBackup Supervisor is responsible for supervising, administering, supporting, and optimizing data center infrastructure, private and hybrid cloud services, systems platforms, virtualization, enterprise storage, Veritas NetBackup, replication, and disaster recovery services.</p>
<p>The role ensures that data center, cloud, systems, and backup services remain secure, available, scalable, recoverable, and compliant with business continuity requirements, while leading operational improvements, technical documentation, and coordination with vendors and internal teams.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Supervise daily data center operations, including servers, racks, power and UPS coordination, cooling, hardware health, asset lifecycle, monitoring, and infrastructure availability.</li>
<li>Administer and support Huawei Cloud Stack services, ManageOne, FusionCompute, resource pools, tenants or projects, compute, storage, virtual networking, identity and access, and platform health.</li>
<li>Manage VMware vSphere, vCenter, ESXi, clusters, templates, high availability, DRS, lifecycle updates, and virtual machine provisioning or decommissioning.</li>
<li>Administer Windows Server and Linux systems, Active Directory, DNS, DHCP, Group Policy, patching, hardening, file services, and integration with monitoring and service management platforms.</li>
<li>Manage Veritas NetBackup operations, including master and media servers, clients or agents, policies, schedules, storage units, retention, catalog protection, backup job monitoring, and failure resolution.</li>
<li>Administer enterprise storage platforms, SAN or NAS connectivity, datastores, multipathing, allocation, performance, capacity planning, and integration with virtualization and backup services.</li>
<li>Lead backup, restore, replication, and disaster recovery activities; conduct scheduled recovery tests against approved RPO and RTO targets and maintain evidence of successful recoverability.</li>
<li>Troubleshoot complex infrastructure incidents, analyze logs and alerts, perform root-cause analysis, coordinate corrective actions, manage changes, and maintain complete technical documentation and SOPs.</li>
</ul>
<h4>Qualifications, training & certifications</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li>
<li>At least one current professional certification in data center, cloud, virtualization, systems, storage, or enterprise backup technologies is required.</li>
<li>Veritas NetBackup certification or equivalent enterprise backup and recovery certification is strongly preferred.</li>
<li>Huawei HCIA-Cloud Computing or HCIP-Cloud Computing, together with Huawei Cloud Stack training, is strongly preferred.</li>
<li>VMware Certified Professional - VCF Administrator or VVF Administrator is strongly preferred.</li>
<li>Microsoft Certified: Windows Server Hybrid Administrator Associate or Azure Administrator Associate (AZ-104) is preferred for systems and hybrid cloud responsibilities.</li>
<li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li>
<li>ITIL Foundation (current version) is preferred.</li>
<li>Strong knowledge of data center operations, virtualization, storage, NetBackup, DR, Windows and Linux systems, networking, security, and scripting.</li>
<li>Strong professional communication, analytical troubleshooting, technical leadership, architecture documentation, and reporting skills.</li>
<li>Ability to supervise engineers and technicians, prioritize operational work, support critical incidents, and coordinate effectively with vendors and internal stakeholders.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7-10 years of professional experience in data center, cloud, virtualization, systems, enterprise backup, or infrastructure operations roles, including hands-on administration and support responsibilities.</li>
<li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, VMware, Windows or Linux systems, enterprise storage, Veritas NetBackup, replication, restore, and disaster recovery operations; supervisory or lead experience is preferred.</li>
</ul>
<h4>Language proficiency, computer and software skills</h4>
<p><strong>Core platforms and tools:</strong><br>
Huawei Cloud Stack, ManageOne, FusionCompute, VMware vSphere, vCenter, ESXi, VCF or VVF<br>
Veritas NetBackup, Windows Server, Linux, Active Directory, DNS, DHCP, GPO, SAN/NAS storage, replication, and DR tools<br>
PowerShell, PowerCLI, Python, monitoring tools, ITSM platforms, backup reporting, capacity and performance dashboards<br>
English - upper intermediate or above (verbal and written)</p>
<h4>Skills</h4>
<ul>
<li>Strong supervisory capability across data center, cloud, systems, virtualization, storage, and backup services, with strong availability, recoverability, and security awareness.</li>
<li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, and service improvement actions within agreed service levels.</li>
<li>Advanced troubleshooting and recovery mindset, with practical experience in backup validation, restore testing, platform health checks, and operational risk reduction.</li>
<li>Strong organization, documentation, reporting, vendor coordination, and readiness to support critical incidents, migrations, upgrades, and disaster recovery activities.</li>
</ul></p><p></p>
<p><h4>Belong, connect, grow, with KBR!</h4>
<p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p>
<p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p>
<h4>Position status</h4>
<p>Local</p>
<h4>Position reports to</h4>
<p>IT DC Manager</p>
<h4>Department</h4>
<p>IT</p>
<h4>Rotation pattern</h4>
<p>14/14</p>
<h4>Job purpose</h4>
<p>The Datacenter, Cloud & NetBackup Supervisor is responsible for supervising, administering, supporting, and optimizing data center infrastructure, private and hybrid cloud services, systems platforms, virtualization, enterprise storage, Veritas NetBackup, replication, and disaster recovery services.</p>
<p>The role ensures that data center, cloud, systems, and backup services remain secure, available, scalable, recoverable, and compliant with business continuity requirements, while leading operational improvements, technical documentation, and coordination with vendors and internal teams.</p>
<h4>Duties and responsibilities</h4>
<ul>
<li>Supervise daily data center operations, including servers, racks, power and UPS coordination, cooling, hardware health, asset lifecycle, monitoring, and infrastructure availability.</li>
<li>Administer and support Huawei Cloud Stack services, ManageOne, FusionCompute, resource pools, tenants or projects, compute, storage, virtual networking, identity and access, and platform health.</li>
<li>Manage VMware vSphere, vCenter, ESXi, clusters, templates, high availability, DRS, lifecycle updates, and virtual machine provisioning or decommissioning.</li>
<li>Administer Windows Server and Linux systems, Active Directory, DNS, DHCP, Group Policy, patching, hardening, file services, and integration with monitoring and service management platforms.</li>
<li>Manage Veritas NetBackup operations, including master and media servers, clients or agents, policies, schedules, storage units, retention, catalog protection, backup job monitoring, and failure resolution.</li>
<li>Administer enterprise storage platforms, SAN or NAS connectivity, datastores, multipathing, allocation, performance, capacity planning, and integration with virtualization and backup services.</li>
<li>Lead backup, restore, replication, and disaster recovery activities; conduct scheduled recovery tests against approved RPO and RTO targets and maintain evidence of successful recoverability.</li>
<li>Troubleshoot complex infrastructure incidents, analyze logs and alerts, perform root-cause analysis, coordinate corrective actions, manage changes, and maintain complete technical documentation and SOPs.</li>
</ul>
<h4>Qualifications, training & certifications</h4>
<ul>
<li>Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, Network Engineering, or a related discipline.</li>
<li>At least one current professional certification in data center, cloud, virtualization, systems, storage, or enterprise backup technologies is required.</li>
<li>Veritas NetBackup certification or equivalent enterprise backup and recovery certification is strongly preferred.</li>
<li>Huawei HCIA-Cloud Computing or HCIP-Cloud Computing, together with Huawei Cloud Stack training, is strongly preferred.</li>
<li>VMware Certified Professional - VCF Administrator or VVF Administrator is strongly preferred.</li>
<li>Microsoft Certified: Windows Server Hybrid Administrator Associate or Azure Administrator Associate (AZ-104) is preferred for systems and hybrid cloud responsibilities.</li>
<li>Cisco Certified Network Associate (CCNA) or equivalent networking certification is preferred.</li>
<li>ITIL Foundation (current version) is preferred.</li>
<li>Strong knowledge of data center operations, virtualization, storage, NetBackup, DR, Windows and Linux systems, networking, security, and scripting.</li>
<li>Strong professional communication, analytical troubleshooting, technical leadership, architecture documentation, and reporting skills.</li>
<li>Ability to supervise engineers and technicians, prioritize operational work, support critical incidents, and coordinate effectively with vendors and internal stakeholders.</li>
</ul>
<h4>Experience</h4>
<ul>
<li>7-10 years of professional experience in data center, cloud, virtualization, systems, enterprise backup, or infrastructure operations roles, including hands-on administration and support responsibilities.</li>
<li>Minimum 4-6 years of hands-on experience with Huawei Cloud Stack, VMware, Windows or Linux systems, enterprise storage, Veritas NetBackup, replication, restore, and disaster recovery operations; supervisory or lead experience is preferred.</li>
</ul>
<h4>Language proficiency, computer and software skills</h4>
<p><strong>Core platforms and tools:</strong><br>
Huawei Cloud Stack, ManageOne, FusionCompute, VMware vSphere, vCenter, ESXi, VCF or VVF<br>
Veritas NetBackup, Windows Server, Linux, Active Directory, DNS, DHCP, GPO, SAN/NAS storage, replication, and DR tools<br>
PowerShell, PowerCLI, Python, monitoring tools, ITSM platforms, backup reporting, capacity and performance dashboards<br>
English - upper intermediate or above (verbal and written)</p>
<h4>Skills</h4>
<ul>
<li>Strong supervisory capability across data center, cloud, systems, virtualization, storage, and backup services, with strong availability, recoverability, and security awareness.</li>
<li>Ability to manage incidents, problems, changes, risks, capacity, lifecycle activities, and service improvement actions within agreed service levels.</li>
<li>Advanced troubleshooting and recovery mindset, with practical experience in backup validation, restore testing, platform health checks, and operational risk reduction.</li>
<li>Strong organization, documentation, reporting, vendor coordination, and readiness to support critical incidents, migrations, upgrades, and disaster recovery activities.</li>
</ul></p><p></p>
<p>Job Profile _ The Manager – Information Technology Infrastructure (IT) will be responsible for providing IT support to the business, covering both infrastructure and applications, within the respective country. Additionally, the role includes managing regional rollouts, facilities management services (FMS), application coordination, IT operations, and more.</p><br><p>Job Description</p><ul><li><p>Provide comprehensive infrastructure and application support for the region.</p></li><li><p>Deliver support analysis with optimal solutions to enhance efficiency.</p></li><li><p>Ensure the highest uptime for IT infrastructure.</p></li><li><p>Oversee the support and delivery of software solutions for the region.</p></li><li><p>Manage various IT and business projects from inception to completion.</p></li><li><p>Handle relationships and negotiations with IT vendors.</p></li><li><p>Prepare and track IT and project budgets.</p></li><li><p>Monitor and control regional IT budgets, ensuring cost-effectiveness while maintaining service standards.</p></li><li><p>Enforce IT policies and governance.</p></li><li><p>Oversee audits, quality assurance, and documentation within the corporate IT function.</p></li><li><p>Manage internal reporting and documentation.</p></li><li><p>Provide support and manage internal client relationships.</p></li><li><p>Coordinate with the central IT team for procurement and implementation of IT resources.</p></li></ul><p>Environment, Social and Governance</p><ul><li><p>Judicious use of natural resources.</p></li><li><p>Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines.</p></li></ul><p>Anti Bribery Management Systems (ABMS)</p><ul><li><p>Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.</p></li></ul><p>a. Understanding of ethical standards and the importance of integrity in business practices.</p><p>b. Ability to identify and evaluate risks related to bribery in various business contexts. For more detailed explanation, follow the ABMS manual.</p><p><strong>Desired Candidate Profile</strong></p><p>Education</p><ul><li><p>Bachelor’s degree in Engineering - Information Technology /Master’s in Computer Application or global equivalent degree/Post graduate (MBA) or global equivalent degree.</p></li><li><p>Technical certifications in IT (e.g., GNIIT, Microsoft, Cisco, SUN, etc.).</p></li></ul><p>Experience</p><ul><li><p>7-10 years of experience in work experience in the field of Information Technology, with a minimum of 2 years in a supervisory role.</p></li><li><p>Must have experience in the installation and configuration of Windows Server 2003.</p></li></ul>
<p>ZAIN2529 - IT-Senior RPA Developer • Operation Zain Iraq • Division IT & Technical • Location Iraq - Baghdad • Closing Date 03-Oct-2026</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, configure, code and unit-test automation workflows in both UiPath and Blue Prism, following approved Process Definition Documents and solution designs.</li><li>Integrate automations with business applications, databases, APIs and web services, and with the relevant Orchestrator / Control Room environment, ensuring secure and reliable data exchange.</li><li>Produce and maintain Solution Design Documents (SDDs), technical specifications and process workflow diagrams for every automation built.</li><li>Translate business requirements into detailed technical solution designs, applying reusable components, exception-handling frameworks and coding standards, for review and approval by the Automation Lead & BA.</li><li>Support the Platform, QA & Support Engineer through unit testing, defect resolution and a clean handover of automations into SIT/UAT and release.</li><li>Build and maintain a library of reusable components and coding standards to improve development speed and consistency across both platforms.</li></ul><p><strong>Education, Experience and Competencies</strong></p><p>Education</p><ul><li>Bachelor's degree in computer science, Information Technology, Engineering or a related field.</li></ul><p>Experience</p><ul><li>3+ years of hands-on RPA development experience, with proven experience in at least one of UiPath or Blue Prism; working knowledge of both platforms strongly preferred.</li><li>Programming/scripting experience in VB.NET, C#, Python or similar, plus strong SQL skills.</li><li>Experience integrating automations with APIs, web services and enterprise applications.</li><li>UiPath (e.g., UiPath Certified Professional) and/or Blue Prism developer certification preferred.</li><li>Strong grasp of RPA workflow design patterns, reusable component libraries and exception-handling frameworks (e.g., Reframe work or equivalent).</li><li>Solid database and API integration skills, and comfort working across more than one automation platform.</li><li>Strong debugging and troubleshooting ability, with disciplined technical documentation habits.</li><li>Understanding of Orchestrator / Control Room concepts (queues, assets, credentials, scheduling).</li><li>Collaborative mindset to work closely with business analysis and QA/support functions.</li></ul><p><strong>Competencies</strong></p><p>Behavioural</p><ul><li>Serving our Customers</li><li>Achievement Driven</li><li>Teamwork</li><li>Information Seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Project / Program Management</li><li>Performance Management</li><li>Oral & Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>Strategic Planning and Thinking</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p>About Application Process</p><p>If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):</p><ul><li>Resume/CV</li><li>Highest Education Qualification</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education</p><ul><li>Bachelor's degree in computer science, Information Technology, Engineering or a related field.</li></ul><p>Experience</p><ul><li>3+ years of hands-on RPA development experience, with proven experience in at least one of UiPath or Blue Prism; working knowledge of both platforms strongly preferred.</li><li>Programming/scripting experience in VB.NET, C#, Python or similar, plus strong SQL skills.</li><li>Experience integrating automations with APIs, web services and enterprise applications.</li><li>UiPath (e.g., UiPath Certified Professional) and/or Blue Prism developer certification preferred.</li><li>Strong grasp of RPA workflow design patterns, reusable component libraries and exception-handling frameworks (e.g., Reframe work or equivalent).</li><li>Solid database and API integration skills, and comfort working across more than one automation platform.</li><li>Strong debugging and troubleshooting ability, with disciplined technical documentation habits.</li><li>Understanding of Orchestrator / Control Room concepts (queues, assets, credentials, scheduling).</li><li>Collaborative mindset to work closely with business analysis and QA/support functions.</li></ul><p><strong>Competencies</strong></p><p>Behavioural</p><ul><li>Serving our Customers</li><li>Achievement Driven</li><li>Teamwork</li><li>Information Seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Project / Program Management</li><li>Performance Management</li><li>Oral & Written Communication</li><li>Managing Information</li><li>Technology Application</li><li>Strategic Planning and Thinking</li></ul><p>IDE Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul>
<p>Role Overview :</p><ul><li><p>The Deputy Manager Information Technology (IT) will be responsible for leading and overseeing all aspects of IT application development and support for designated regions or projects. Additionally, this role entails managing IT budgets strategically to ensure cost-effectiveness while maintaining a high standard of service.</p></li></ul><p><br></p><p>Job Responsibilities :</p><br><p>Leadership and Team Management</p><ul><li><p>Provide overall leadership for the IT applications team, including administrative functions, performance evaluations, and team management.</p></li><li><p>Manage client (internal) and stakeholder relationships, both internally and externally.</p></li><li><p>Manage vendor relationships, including SLA management and vendor engagement.</p></li></ul><p>Project and Budget Management</p><ul><li><p>Lead project management for IT and business initiatives, overseeing time, cost, and resource allocation.</p></li><li><p>Communicate any project slippage or issues to stakeholders promptly.</p></li><li><p>Prepare and track IT and project budgets.</p></li><li><p>Implement and enforce IT governance policies.</p></li></ul><p>Application and Product Development</p><ul><li><p>Ensure maximum application uptime by collaborating with IT stakeholders.</p></li><li><p>Document application deployments and share key learnings with vendors and end-users for continuous improvement.</p></li><li><p>Contribute to product development initiatives.</p></li><li><p>Identify key issues and develop appropriate solutions.</p></li></ul><p>Environment, Social & Governance</p><ul><li><p>Promote judicious use of natural resources.</p></li><li><p>Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines.</p></li></ul><p>Anti Bribery Management Systems (ABMS)</p><ul><li><p>Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual.</p></li><li><p>Understanding of ethical standards and the importance of integrity in business practices.</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualification and Experience</strong></p><p>Education</p><ul><li><p>Graduate/postgraduate degree in IT, Information Systems, or related field.</p></li></ul><p>Experience</p><ul><li><p>2-5 years of progressive experience in Information Technology.</p></li><li><p>Familiarity with Internet Technologies and online applications.</p></li><li><p>Demonstrated ability to analyse business requirements and develop effective technology solutions.</p></li></ul><p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>Technology Development Associate<br><br><p><b>"</b>Belong, Connect, Grow, with KBR!</p><br><br><br><p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals.</p><br><br><p>KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets."</p><br><br><br><p>KBR IFMS — MAJNOON OIL FIELD</p><br><br>Technology Development Associate<p><i>Job Description</i></p><br><br><p><b>Entry-Level | Iraqi Nationals | Majnoon Oil Field, Basrah</b></p><br><br><br>Role Details<p><b>Job Title: </b>Technology Development Associate</p><br><br><p><b>Department: </b>Information Technology</p><br><br><p><b>Location: </b>Majnoon Oil Field, Basrah, Iraq</p><br><br><p><b>Eligibility: </b>Iraqi Nationals only</p><br><br><p><b>Work pattern: </b>5/2 daily commuter</p><br><br><p><b>Reports to: </b>Technology Development Supervisor</p><br><br><br>About the Role<p>KBR is seeking motivated Iraqi national graduates to join the IFMS project at Majnoon Oil Field as Technology Development Associates. This is an entry-level position that provides a structured development pathway into the disciplines of Information Management (IM), Information Technology (IT), Digital Solutions, Cyber Security, Applications, Data Management, Operational Technology, and SAP.</p><br><br><p>The role is designed for early-career graduates who demonstrate strong potential, a willingness to learn, and a commitment to building a long-term career in the oil and gas sector. You will follow a customized development plan combining formal training, on-the-job experience, mentoring, and practical project assignments, with the aim of progressing into specialist or technical roles upon successful completion of the program.</p><br><br><br><br><br>Key Responsibilities<ul><li>Participate in a structured graduate development and rotational training program across relevant technology disciplines</li><li>Support daily activities within assigned teams including IM, IT, Cyber Security, Digital Solutions, SAP, Data Management, and Operational Technology</li><li>Assist experienced professionals with project, operational, and end-user support activities</li><li>Complete assigned technical, business, and professional development courses</li><li>Contribute to data collection, analysis, reporting, and documentation tasks</li><li>Participate in workshops, mentoring sessions, and knowledge-sharing activities</li><li>Support technology adoption, user engagement, and continuous improvement initiatives</li><li>Develop an understanding of oil and gas business processes and the technologies that support them</li><li>Demonstrate commitment to HSE standards, company policies, and professional conduct at all times</li></ul><br>What We Are Looking For<p>We are recruiting on potential, not experience. The following attributes define the candidate we want:</p><br><br><br><ul><li>Strong written and verbal communication skills in English</li><li>Positive, professional attitude with high levels of motivation and enthusiasm</li><li>Intellectual curiosity and a genuine desire to learn</li><li>Strong interpersonal and teamwork capabilities</li><li>Good organizational and time management skills</li><li>Ability to adapt to changing priorities in a dynamic field environment</li><li>Commitment to personal growth and continuous professional development</li><li>Desire to build a long-term career within Iraq's energy sector</li></ul><br>Qualifications & Requirements<p><b>Education</b></p><br><br><ul><li>Bachelor's Degree from an accredited institution — recent graduates encouraged to apply</li><li>Relevant disciplines include: Information Technology, Computer Science, Information Systems, Engineering, Data Science, Business Information Systems, Electronics, Telecommunications, Cyber Security, or Business English / Communications</li></ul><p><b>Language</b></p><br><br><ul><li>English: Good written and verbal communication required</li><li>Arabic: Native</li></ul><p><b>Technical Skills</b></p><br><br><ul><li>Basic familiarity with Microsoft Office 365, computer hardware/software, and digital tools</li><li>General awareness of IT, data, or cyber security concepts is advantageous — training will be provided</li></ul><p><b>Advantageous Certifications (not mandatory)</b></p><br><br><ul><li>Microsoft Fundamentals, ITIL Foundation, Cisco Networking Fundamentals, Cyber Security Fundamentals, Cloud Fundamentals (Azure / AWS), Data Analytics Fundamentals, or any recognized technology certification</li></ul><br>Career Development<p>Upon successful completion of the program, associates may progress into specialist roles such as IT Support Specialist, Information Management Specialist, SAP Support Analyst, Cyber Security Analyst, Digital Solutions Coordinator, Data Analyst, Infrastructure Support Engineer, or Applications Support Analyst — aligned to individual aptitude and business requirements.</p><br><br><br><br><br><br> </div>
<p><h4>Position information</h4>
<p><strong>Department:</strong> Information Technology / Cybersecurity<br>
<strong>Reports to:</strong> IT Cyber Security Head<br>
<strong>Location:</strong> [Location]<br>
<strong>Employment type:</strong> Full-time</p>
<h4>Position purpose</h4>
<p>The cybersecurity operations engineer is responsible for the implementation, operation, monitoring, and continuous improvement of cybersecurity controls across the organization's information technology (IT) and operational technology (OT) environments. The role focuses on security monitoring, incident response, vulnerability management, endpoint security, identity security, and security tooling administration. The position plays a key role in protecting organizational assets from cyber threats while supporting compliance with cybersecurity policies, standards, and regulatory requirements. The cybersecurity operations engineer works closely with IT infrastructure, cloud, network, application, and OT teams to ensure security controls are implemented and operating effectively.</p>
<h4>Key responsibilities</h4>
<p><strong>Security operations</strong></p>
<ul>
<li>Monitor security events and alerts generated by security monitoring platforms.</li>
<li>Investigate suspicious activities and security incidents.</li>
<li>Perform incident triage, containment, eradication, and recovery activities.</li>
<li>Support cyber incident response and forensic investigations.</li>
<li>Participate in on-call cyber incident response activities where required.</li>
<li>Maintain incident records and lessons learned documentation.</li>
</ul>
<p><strong>Security monitoring & SIEM</strong></p>
<ul>
<li>Administer and maintain SIEM platforms.</li>
<li>Develop and tune detection rules and alert thresholds.</li>
<li>Monitor log sources and ensure adequate security event coverage.</li>
<li>Investigate security alerts and escalate critical findings.</li>
<li>Develop use cases and threat detection analytics.</li>
</ul>
<p><strong>Endpoint and server security</strong></p>
<ul>
<li>Manage endpoint detection and response (EDR/XDR) solutions.</li>
<li>Support endpoint protection platforms such as Microsoft Defender, CrowdStrike, Trend Micro, or equivalent.</li>
<li>Monitor and investigate endpoint threats.</li>
<li>Ensure security agents remain operational and compliant.</li>
<li>Support server hardening and security baseline implementation.</li>
</ul>
<p><strong>Vulnerability management</strong></p>
<ul>
<li>Perform vulnerability scanning activities.</li>
<li>Analyse vulnerability assessment reports.</li>
<li>Prioritize remediation actions based on risk.</li>
<li>Coordinate remediation efforts with infrastructure and application teams.</li>
<li>Monitor closure of identified vulnerabilities.</li>
<li>Produce vulnerability metrics and reporting.</li>
</ul>
<p><strong>Identity and access management</strong></p>
<ul>
<li>Support privileged access management solutions.</li>
<li>Monitor privileged account usage.</li>
<li>Assist with periodic access reviews.</li>
<li>Support identity governance activities.</li>
<li>Ensure compliance with least-privilege principles.</li>
</ul>
<p><strong>Security tool administration</strong></p>
<p>Administer cybersecurity technologies including:</p>
<ul>
<li>SIEM</li>
<li>EDR/XDR</li>
<li>PAM</li>
<li>Vulnerability management platforms</li>
<li>Email security solutions</li>
<li>Web security gateways</li>
<li>Security monitoring platforms</li>
<li>Threat intelligence platforms</li>
</ul>
<p>Maintain health and performance of cybersecurity systems. Support technology upgrades and deployment activities.</p>
<p><strong>Threat management</strong></p>
<ul>
<li>Monitor emerging cyber threats and vulnerabilities.</li>
<li>Review threat intelligence feeds.</li>
<li>Assess threats for organisational relevance.</li>
<li>Recommend protective measures and compensating controls.</li>
<li>Support threat hunting activities.</li>
</ul>
<p><strong>OT/Industrial cybersecurity support</strong></p>
<ul>
<li>Assist with cybersecurity monitoring of OT environments.</li>
<li>Support IEC 62443-aligned control implementation.</li>
<li>Monitor OT security events and vulnerabilities.</li>
<li>Participate in OT risk assessments.</li>
<li>Support secure network segmentation initiatives.</li>
</ul>
<p><strong>Security compliance</strong></p>
<ul>
<li>Assist in design and implementation of cybersecurity policies and standards.</li>
<li>Support cybersecurity audits and assessments.</li>
<li>Maintain operational evidence for compliance activities.</li>
<li>Support implementation of NIST, ISO 27001, and IEC 62443 requirements.</li>
</ul>
<p><strong>Reporting</strong></p>
<ul>
<li>Prepare operational cybersecurity reports.</li>
<li>Produce incident and vulnerability metrics.</li>
<li>Maintain dashboards and KPI reporting.</li>
<li>Provide regular status updates to the head of cybersecurity.</li>
</ul>
<h4>Key deliverables</h4>
<ul>
<li>Security incident reports</li>
<li>Vulnerability assessment reports</li>
<li>SIEM monitoring dashboards</li>
<li>Threat intelligence briefings</li>
<li>Security control compliance reports</li>
<li>Security monitoring use cases</li>
<li>Security technology health reports</li>
<li>Privileged access monitoring reports</li>
<li>Cybersecurity KPIs and metrics</li>
</ul>
<h4>Required qualifications</h4>
<p><strong>Essential</strong></p>
<ul>
<li>Bachelor's degree in cybersecurity, information technology, computer science, engineering, or related discipline.</li>
<li>Minimum 3-5 years of cybersecurity operations experience.</li>
<li>Experience supporting enterprise security technologies.</li>
<li>Experience investigating cybersecurity incidents.</li>
<li>Experience with security monitoring and vulnerability management.</li>
</ul>
<p><strong>Preferred certifications</strong></p>
<p>One or more of:</p>
<ul>
<li>CompTIA Security+</li>
<li>CompTIA CySA+</li>
<li>Microsoft security certifications</li>
<li>SC-200 Security Operations Analyst</li>
<li>CISSP Associate</li>
<li>GIAC certifications</li>
<li>GSEC</li>
<li>SSCP</li>
<li>CEH</li>
</ul>
<h4>Technical skills</h4>
<ul>
<li>Security operations</li>
<li>Incident response</li>
<li>Threat detection</li>
<li>Threat hunting</li>
<li>Security monitoring</li>
<li>Digital forensics fundamentals</li>
</ul>
<p><strong>Security platforms</strong></p>
<ul>
<li>Microsoft Sentinel</li>
<li>Microsoft Defender XDR</li>
<li>CrowdStrike</li>
<li>Trend Micro</li>
<li>Tenable</li>
<li>Qualys</li>
<li>Rapid7</li>
<li>Splunk</li>
<li>QRadar</li>
</ul>
<p><strong>Infrastructure security</strong></p>
<ul>
<li>Windows Server</li>
<li>Active Directory</li>
<li>Entra ID (Azure AD)</li>
<li>Linux administration</li>
</ul>
<p><strong>Network security</strong></p>
<ul>
<li>Firewalls</li>
<li>VPN technologies</li>
</ul>
<p><strong>Cloud security</strong></p>
<ul>
<li>Microsoft Azure</li>
<li>Microsoft 365 Security</li>
<li>AWS security fundamentals</li>
</ul>
<p><strong>OT security (preferred)</strong></p>
<ul>
<li>Industrial control systems (ICS)</li>
<li>SCADA security</li>
<li>IEC 62443</li>
<li>OT network security</li>
</ul>
<h4>Knowledge requirements</h4>
<ul>
<li>NIST Cybersecurity Framework (CSF)</li>
<li>NIST SP 800-53</li>
<li>IEC 62443</li>
<li>ISO 27001</li>
<li>CIS Critical Security Controls</li>
<li>Cyber Kill Chain</li>
<li>MITRE ATT&CK Framework</li>
<li>Vulnerability management processes</li>
<li>Security incident lifecycle management</li>
</ul>
<h4>Key competencies</h4>
<ul>
<li>Analytical thinking</li>
<li>Problem solving</li>
<li>Technical troubleshooting</li>
<li>Incident management</li>
<li>Attention to detail</li>
<li>Teamwork and collaboration</li>
<li>Communication skills</li>
<li>Risk awareness</li>
<li>Continuous learning</li>
<li>Customer service orientation</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>IT Cybersecurity Project Lead<br><br><p><b>IT Cyber Security Project Lead</b></p><br><br><p><b>Position Information</b></p><br><br><p><b>Job Title:</b> IT Cyber Security Head<br><b>Department:</b> Information Technology / Cybersecurity<br><b>Reports To:</b> IT Cyber Security Head<br><b>Location:</b> [Location]<br><b>Employment Type:</b> Full-Time</p><br><br><p><b>Position Purpose</b></p><br><br><p>The Cybersecurity Operations Engineer is responsible for the implementation, operation, monitoring, and continuous improvement of cybersecurity controls across the organization's Information Technology (IT) and Operational Technology (OT) environments.</p><br><br><p>The role focuses on security monitoring, incident response, vulnerability management, endpoint security, identity security, and security tooling administration. The position plays a key role in protecting organizational assets from cyber threats while supporting compliance with cybersecurity policies, standards, and regulatory requirements.</p><br><br><p>The Cybersecurity Operations Engineer works closely with IT infrastructure, cloud, network, application, and OT teams to ensure security controls are implemented and operating effectively.</p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Security Operations</b></p><br><br><ul><li>Monitor security events and alerts generated by security monitoring platforms.</li><li>Investigate suspicious activities and security incidents.</li><li>Perform incident triage, containment, eradication, and recovery activities.</li><li>Support cyber incident response and forensic investigations.</li><li>Participate in on-call cyber incident response activities where required.</li><li>Maintain incident records and lessons learned documentation.</li></ul><br><p><b>Security Monitoring & SIEM</b></p><br><br><ul><li>Administer and maintain SIEM platforms.</li><li>Develop and tune detection rules and alert thresholds.</li><li>Monitor log sources and ensure adequate security event coverage.</li><li>Investigate security alerts and escalate critical findings.</li><li>Develop use cases and threat detection analytics.</li></ul><br><p><b>Endpoint and Server Security</b></p><br><br><ul><li>Manage Endpoint Detection and Response (EDR/XDR) solutions.</li><li>Support endpoint protection platforms such as Microsoft Defender, CrowdStrike, Trend Micro, or equivalent.</li><li>Monitor and investigate endpoint threats.</li><li>Ensure security agents remain operational and compliant.</li><li>Support server hardening and security baseline implementation.</li></ul><br><p><b>Vulnerability Management</b></p><br><br><ul><li>Perform vulnerability scanning activities.</li><li>Analyse vulnerability assessment reports.</li><li>Prioritize remediation actions based on risk.</li><li>Coordinate remediation efforts with infrastructure and application teams.</li><li>Monitor closure of identified vulnerabilities.</li><li>Produce vulnerability metrics and reporting.</li></ul><br><p><b>Identity and Access Management</b></p><br><br><ul><li>Support privileged access management solutions.</li><li>Monitor privileged account usage.</li><li>Assist with periodic access reviews.</li><li>Support identity governance activities.</li><li>Ensure compliance with least-privilege principles.</li></ul><br><p><b>Security Tool Administration</b></p><br><br><ul><li>Administer cybersecurity technologies including:<ul><li>SIEM</li><li>EDR/XDR</li><li>PAM</li><li>Vulnerability Management Platforms</li><li>Email Security Solutions</li><li>Web Security Gateways</li><li>Security Monitoring Platforms</li><li>Threat Intelligence Platforms</li></ul></li><li>Maintain health and performance of cybersecurity systems.</li><li>Support technology upgrades and deployment activities.</li></ul><br><p><b>Threat Management</b></p><br><br><ul><li>Monitor emerging cyber threats and vulnerabilities.</li><li>Review threat intelligence feeds.</li><li>Assess threats for organisational relevance.</li><li>Recommend protective measures and compensating controls.</li><li>Support threat hunting activities.</li></ul><br><p><b>OT/Industrial Cybersecurity Support</b></p><br><br><ul><li>Assist with cybersecurity monitoring of OT environments.</li><li>Support IEC 62443-aligned control implementation.</li><li>Monitor OT security events and vulnerabilities.</li><li>Participate in OT risk assessments.</li><li>Support secure network segmentation initiatives.</li></ul><br><p><b>Security Compliance</b></p><br><br><ul><li>Assist in design and implementation of cybersecurity policies and standards.</li><li>Support cybersecurity audits and assessments.</li><li>Maintain operational evidence for compliance activities.</li><li>Support implementation of NIST, ISO 27001, and IEC 62443 requirements.</li></ul><p><b>Reporting</b></p><br><br><ul><li>Prepare operational cybersecurity reports.</li><li>Produce incident and vulnerability metrics.</li><li>Maintain dashboards and KPI reporting.</li><li>Provide regular status updates to the Head of Cybersecurity.</li></ul><br><p><b>Key Deliverables</b></p><br><br><ul><li>Security Incident Reports</li><li>Vulnerability Assessment Reports</li><li>SIEM Monitoring Dashboards</li><li>Threat Intelligence Briefings</li><li>Security Control Compliance Reports</li><li>Security Monitoring Use Cases</li><li>Security Technology Health Reports</li><li>Privileged Access Monitoring Reports</li><li>Cybersecurity KPIs and Metrics</li></ul><br><p><b>Required Qualifications</b></p><br><br><p><b>Essential</b></p><br><br><ul><li>Bachelor's Degree in Cybersecurity, Information Technology, Computer Science, Engineering, or related discipline.</li><li>Minimum 3-5 years of cybersecurity operations experience.</li><li>Experience supporting enterprise security technologies.</li><li>Experience investigating cybersecurity incidents.</li><li>Experience with security monitoring and vulnerability management.</li></ul><p><b>Preferred Certifications</b></p><br><br><p>One or more of:</p><br><br><ul><li>CompTIA Security+</li><li>CompTIA CySA+</li><li>Microsoft Security Certifications</li><li>SC-200 Security Operations Analyst</li><li>CISSP Associate</li><li>GIAC Certifications</li><li>GSEC</li><li>SSCP</li><li>CEH</li></ul><br><p><b>Technical Skills</b></p><br><br><p><b>Security Operations</b></p><br><br><ul><li>Incident Response</li><li>Threat Detection</li><li>Threat Hunting</li><li>Security Monitoring</li><li>Digital Forensics Fundamentals</li></ul><p><b>Security Platforms</b></p><br><br><ul><li>Microsoft Sentinel</li><li>Microsoft Defender XDR</li><li>CrowdStrike</li><li>Trend Micro</li><li>Tenable</li><li>Qualys</li><li>Rapid7</li><li>Splunk</li><li>QRadar</li></ul><br><p><b>Infrastructure Security</b></p><br><br><ul><li>Windows Server</li><li>Active Directory</li><li>Entra ID (Azure AD)</li><li>Linux Administration</li><li>Network Security</li><li>Firewalls</li><li>VPN Technologies</li></ul><br><p><b>Cloud Security</b></p><br><br><ul><li>Microsoft Azure</li><li>Microsoft 365 Security</li><li>AWS Security Fundamentals</li></ul><br><p><b>OT Security (Preferred)</b></p><br><br><ul><li>Industrial Control Systems (ICS)</li><li>SCADA Security</li><li>IEC 62443</li><li>OT Network Security</li></ul><br><p><b>Knowledge Requirements</b></p><br><br><ul><li>NIST Cybersecurity Framework (CSF)</li><li>NIST SP 800-53</li><li>IEC 62443</li><li>ISO 27001</li><li>CIS Critical Security Controls</li><li>Cyber Kill Chain</li><li>MITRE ATT&CK Framework</li><li>Vulnerability Management Processes</li><li>Security Incident Lifecycle Management</li></ul><br><p><b>Key Competencies</b></p><br><br><ul><li>Analytical Thinking</li><li>Problem Solving</li><li>Technical Troubleshooting</li><li>Incident Management</li><li>Attention to Detail</li><li>Teamwork and Collaboration</li><li>Communication Skills</li><li>Risk Awareness</li><li>Continuous Learning</li><li>Customer Service Orientation</li></ul><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Role Purpose <br> <p><span>Zain Iraq is Actively recruiting to hire Senior RPA Developer who will be responsible on the designs, builds and maintains the automation workflows that power Zain Iraq's RPA program, working across both UiPath and Blue Prism. Reporting to the IT Manager, this role takes approved business requirements and turns them into robust, well-architected and reusable automations — integrating with source systems, documenting solutions thoroughly, and handing off stable, well-tested bots for release and operation.</span></p><br> <br> <br><br> Key Responsibilities <br> <ul><li><p><span>Design, configure, code and unit-test automation workflows in both UiPath and Blue Prism, following approved Process Definition Documents and solution designs.</span></p><br></li><li><p><span>Integrate automations with business applications, databases, APIs and web services, and with the relevant Orchestrator / Control Room environment, ensuring secure and reliable data exchange.</span></p><br></li><li><p><span>Produce and maintain Solution Design Documents (SDDs), technical specifications and process workflow diagrams for every automation built.</span></p><br></li><li><p><span>Translate business requirements into detailed technical solution designs, applying reusable components, exception-handling frameworks and coding standards, for review and approval by the Automation Lead & BA.</span></p><br></li><li><p><span>Support the Platform, QA & Support Engineer through unit testing, defect resolution and a clean handover of automations into SIT/UAT and release.</span></p><br></li><li><p><span>Build and maintain a library of reusable components and coding standards to improve development speed and consistency across both platforms.</span></p><br></li></ul> <br> <br><br> Education, Experience and Competencies <br> <p><strong><span>Education</span></strong></p><br><ul><li><p><span>Bachelor's degree in computer science, Information Technology, Engineering or a related field.</span></p><br></li></ul><p><strong><span>Experience</span></strong></p><br><ul><li><p><span>3+ years of hands-on RPA development experience, with proven experience in at least one of UiPath or Blue Prism; working knowledge of both platforms strongly preferred.</span></p><br></li><li><p><span>Programming/scripting experience in VB.NET, C#, Python or similar, plus strong SQL skills.</span></p><br></li><li><p><span>Experience integrating automations with APIs, web services and enterprise applications.</span></p><br></li><li><p><span>UiPath (e.g., UiPath Certified Professional) and/or Blue Prism developer certification preferred.</span></p><br></li><li><p><span>Strong grasp of RPA workflow design patterns, reusable component libraries and exception-handling frameworks (e.g., Reframe work or equivalent).</span></p><br></li><li><p><span>Solid database and API integration skills, and comfort working across more than one automation platform.</span></p><br></li><li><p><span>Strong debugging and troubleshooting ability, with disciplined technical documentation habits.</span></p><br></li><li><p><span>Understanding of Orchestrator / Control Room concepts (queues, assets, credentials, scheduling).</span></p><br></li><li><p><span>Collaborative mindset to work closely with business analysis and QA/support functions.</span></p><br></li></ul><p><b><span>Competencies</span></b></p><br><p><strong><span>Behavioural</span></strong></p><br><ul><li><p><span>Serving our Customers</span></p><br></li><li><p><span>Achievement Driven </span></p><br></li><li><p><span>Teamwork</span></p><br></li><li><p><span>Information Seeking </span></p><br></li><li><p><span>Problem Solving and Creativity</span></p><br></li><li><p><span>Relationship Building</span></p><br></li></ul><ul><li><p><span>Initiative</span></p><br></li></ul><p><strong><span>Technical</span></strong></p><br><ul><li><p><span>Project / Program Management </span></p><br></li><li><p><span>Performance Management </span></p><br></li><li><p><span>Oral & Written Communication</span></p><br></li><li><p><span>Managing Information </span></p><br></li><li><p><span>Technology Application </span></p><br></li><li><p><span>Strategic Planning and Thinking </span></p><br></li></ul><p><strong><span>IDE Competency</span></strong></p><br><ul><li><p><span>Courage to Engage</span></p><br></li><li><p><span>Addressing Bias</span></p><br></li><li><p><span>Allyship</span></p><br></li></ul> <br> <br> </div>
<p><h4>Position information</h4>
<p><strong>Department:</strong> Information Technology / Cybersecurity<br>
<strong>Reports to:</strong> Cybersecurity Manager<br>
<strong>Direct reports:</strong> <br>
<strong>Location:</strong> [Location]<br>
<strong>Employment type:</strong> Full-time</p>
<h4>Position purpose</h4>
<p>The Head of Cybersecurity is responsible for leading the day-to-day cybersecurity function, managing cybersecurity operations, and overseeing the implementation of security controls across the organisation's Information Technology (IT) and Operational Technology (OT) environments. The role provides technical leadership to a small cybersecurity team and ensures cybersecurity risks are effectively identified, assessed, monitored, and mitigated.</p>
<p>Working under the direction of the Cybersecurity Manager, the Head of Cybersecurity is accountable for the execution of the cybersecurity strategy, governance requirements, security operations, compliance activities, and cybersecurity improvement initiatives.</p>
<h4>Key responsibilities</h4>
<p><strong>Cybersecurity leadership</strong></p>
<ul>
<li>Lead and manage the cybersecurity team, providing technical guidance, mentoring, and performance management.</li>
<li>Coordinate cybersecurity activities across IT, OT, Digital, and business functions.</li>
<li>Act as the primary escalation point for cybersecurity operational issues.</li>
<li>Develop team capabilities, skills, and professional development plans.</li>
<li>Foster a strong cybersecurity culture throughout the organization.</li>
</ul>
<p><strong>Security operations</strong></p>
<ul>
<li>Oversee Security Operations Centre (SOC) activities, whether internally delivered or outsourced.</li>
<li>Monitor security alerts, incidents, vulnerabilities, and threats.</li>
<li>Ensure effective incident detection, triage, investigation, containment, and recovery.</li>
<li>Lead cyber incident response activities and coordinate post-incident reviews.</li>
<li>Ensure cybersecurity monitoring and logging capabilities are maintained and optimized.</li>
</ul>
<p><strong>Governance, risk and compliance</strong></p>
<ul>
<li>Support the implementation and maintenance of the cybersecurity governance framework.</li>
<li>Manage cybersecurity risk assessments and risk treatment activities.</li>
<li>Maintain the cybersecurity risk register and track remediation actions.</li>
<li>Ensure compliance with applicable cybersecurity standards, regulatory requirements, and corporate policies.</li>
<li>Support internal and external cybersecurity audits.</li>
</ul>
<p><strong>Security architecture and controls</strong></p>
<ul>
<li>Ensure security controls are implemented and maintained across infrastructure, endpoints, cloud services, applications, and OT environments.</li>
<li>Review and approve security designs for new projects and technology implementations.</li>
<li>Support secure network segmentation and defense-in-depth strategies.</li>
<li>Oversee vulnerability management and remediation programs.</li>
</ul>
<p><strong>Identity and access management</strong></p>
<ul>
<li>Ensure privileged access management and identity governance controls are implemented and monitored.</li>
<li>Oversee periodic access reviews and segregation of duties assessments.</li>
<li>Support implementation of role-based access control (RBAC) frameworks.</li>
<li>Ensure compliance with least-privilege principles and account management standards.</li>
</ul>
<p><strong>Vulnerability management</strong></p>
<ul>
<li>Direct vulnerability assessment and scanning activities.</li>
<li>Prioritize remediation activities based on business risk.</li>
<li>Monitor closure of identified vulnerabilities.</li>
<li>Provide reporting on remediation status and risk exposure.</li>
</ul>
<p><strong>Third-party security</strong></p>
<ul>
<li>Assess cybersecurity risks associated with suppliers and vendors.</li>
<li>Participate in vendor security reviews and due diligence assessments.</li>
<li>Ensure cybersecurity requirements are incorporated into contracts and procurement processes.</li>
</ul>
<p><strong>Business continuity and resilience</strong></p>
<ul>
<li>Support disaster recovery and business continuity planning.</li>
<li>Participate in cyber resilience exercises and simulations.</li>
<li>Ensure cybersecurity recovery requirements are incorporated into continuity plans.</li>
</ul>
<p><strong>Security awareness</strong></p>
<ul>
<li>Develop and maintain cybersecurity awareness and training programs.</li>
<li>Promote security best practices across all levels of the organization.</li>
<li>Coordinate phishing simulation and awareness campaigns.</li>
</ul>
<p><strong>Reporting and performance management</strong></p>
<ul>
<li>Prepare cybersecurity dashboards and reports for management.</li>
<li>Provide regular updates to the Cybersecurity Manager on security posture, incidents, risks, and initiatives.</li>
<li>Track cybersecurity KPIs and KRIs.</li>
<li>Monitor progress against the cybersecurity roadmap.</li>
</ul>
<h4>Key deliverables</h4>
<ul>
<li>Cybersecurity risk register</li>
<li>Security incident reports</li>
<li>Vulnerability management reports</li>
<li>Compliance and audit reports</li>
<li>Cybersecurity KPI/KRI dashboard</li>
<li>Security awareness program</li>
<li>Security standards and procedures</li>
<li>Incident response plans</li>
<li>Privileged access reviews</li>
<li>Third-party security assessments</li>
<li>Cybersecurity roadmap progress reporting</li>
</ul>
<h4>Required qualifications</h4>
<p><strong>Essential</strong></p>
<ul>
<li>Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or related discipline.</li>
<li>Minimum 8-10 years of cybersecurity experience.</li>
<li>Minimum 3-5 years of cybersecurity leadership or management experience.</li>
<li>Experience across security operations, risk management, governance, and security architecture.</li>
<li>Experience managing third-party cybersecurity service providers.</li>
</ul>
<p><strong>Preferred certifications</strong></p>
<ul>
<li>CISSP</li>
<li>CISM</li>
<li>CRISC</li>
<li>GSEC</li>
<li>GIAC certifications</li>
<li>ISO 27001 Lead Implementer or Lead Auditor</li>
<li>IEC 62443 Cybersecurity certifications</li>
<li>Microsoft Security certifications</li>
<li>CCSP</li>
</ul>
<h4>Knowledge and experience</h4>
<p><strong>Technical knowledge</strong></p>
<ul>
<li>Security operations and incident response</li>
<li>SIEM and security monitoring platforms</li>
<li>Endpoint detection and response (EDR/XDR)</li>
<li>Microsoft security technologies</li>
<li>Identity and access management</li>
<li>Privileged access management</li>
<li>Vulnerability management</li>
<li>Cloud security (Azure/AWS)</li>
<li>Network security</li>
<li>OT/ICS cybersecurity</li>
<li>Security architecture principles</li>
</ul>
<p><strong>Governance knowledge</strong></p>
<ul>
<li>NIST Cybersecurity Framework</li>
<li>NIST SP 800-53</li>
<li>NIST Incident Response Framework</li>
<li>IEC 62443</li>
<li>ISO 27001</li>
<li>CIS Critical Security Controls</li>
<li>Risk management frameworks</li>
</ul>
<h4>Key competencies</h4>
<ul>
<li>Leadership and team management</li>
<li>Strategic thinking</li>
<li>Risk-based decision making</li>
<li>Communication and stakeholder management</li>
<li>Incident management</li>
<li>Problem solving</li>
<li>Vendor management</li>
<li>Project management</li>
<li>Analytical thinking</li>
<li>Report writing and executive presentation skills</li>
</ul>
<h4>Authority levels</h4>
<p>The Head of Cybersecurity is authorized to:</p>
<ul>
<li>Direct cybersecurity operational activities.</li>
<li>Lead cybersecurity incident response activities.</li>
<li>Escalate significant cyber risks to the Cybersecurity Manager.</li>
<li>Recommend security control implementations.</li>
<li>Initiate emergency security containment actions during cybersecurity incidents.</li>
<li>Review and approve cybersecurity operational standards and procedures.</li>
</ul>
<h4>Key performance indicators (KPIs)</h4>
<ul>
<li>Mean time to detect (MTTD)</li>
<li>Mean time to respond (MTTR)</li>
<li>Vulnerability remediation compliance rate</li>
<li>Security awareness completion rate</li>
<li>Audit finding closure rate</li>
<li>Privileged access review completion rate</li>
<li>Security incident reduction trends</li>
<li>Cybersecurity roadmap delivery performance</li>
<li>Third-party security assessment completion rate</li>
<li>Compliance with security standards and policies</li>
</ul></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>IT Cyber Security Head-Onsite (IF)<br><br><p><b>IT Cyber Security Head</b></p><br><br><p><b>Position Information</b></p><br><br><p><b>Job Title:</b> IT Cyber Security Head<br><b>Department:</b> Information Technology / Cybersecurity<br><b>Reports To:</b> Cybersecurity Manager<br><b>Direct Reports:</b> <b>Location:</b> [Location]<br><b>Employment Type:</b> Full-Time</p><br><br><p><b>Position Purpose</b></p><br><br><p>The Head of Cybersecurity is responsible for leading the day-to-day cybersecurity function, managing cybersecurity operations, and overseeing the implementation of security controls across the organisation's Information Technology (IT) and Operational Technology (OT) environments. The role provides technical leadership to a small cybersecurity team and ensures cybersecurity risks are effectively identified, assessed, monitored, and mitigated.</p><br><br><p>Working under the direction of the Cybersecurity Manager, the Head of Cybersecurity is accountable for the execution of the cybersecurity strategy, governance requirements, security operations, compliance activities, and cybersecurity improvement initiatives.</p><br><br><p><b>Key Responsibilities</b></p><br><br><p><b>Cybersecurity Leadership</b></p><br><br><ul><li>Lead and manage the cybersecurity team, providing technical guidance, mentoring, and performance management.</li><li>Coordinate cybersecurity activities across IT, OT, Digital, and business functions.</li><li>Act as the primary escalation point for cybersecurity operational issues.</li><li>Develop team capabilities, skills, and professional development plans.</li><li>Foster a strong cybersecurity culture throughout the organization.</li></ul><br><p><b>Security Operations</b></p><br><br><ul><li>Oversee Security Operations Centre (SOC) activities, whether internally delivered or outsourced.</li><li>Monitor security alerts, incidents, vulnerabilities, and threats.</li><li>Ensure effective incident detection, triage, investigation, containment, and recovery.</li><li>Lead cyber incident response activities and coordinate post-incident reviews.</li><li>Ensure cybersecurity monitoring and logging capabilities are maintained and optimized.</li></ul><br><p><b>Governance, Risk and Compliance</b></p><br><br><ul><li>Support the implementation and maintenance of the cybersecurity governance framework.</li><li>Manage cybersecurity risk assessments and risk treatment activities.</li><li>Maintain the cybersecurity risk register and track remediation actions.</li><li>Ensure compliance with applicable cybersecurity standards, regulatory requirements, and corporate policies.</li><li>Support internal and external cybersecurity audits.</li></ul><br><p><b>Security Architecture and Controls</b></p><br><br><ul><li>Ensure security controls are implemented and maintained across infrastructure, endpoints, cloud services, applications, and OT environments.</li><li>Review and approve security designs for new projects and technology implementations.</li><li>Support secure network segmentation and defense-in-depth strategies.</li><li>Oversee vulnerability management and remediation programs.</li></ul><br><p><b>Identity and Access Management</b></p><br><br><ul><li>Ensure privileged access management and identity governance controls are implemented and monitored.</li><li>Oversee periodic access reviews and segregation of duties assessments.</li><li>Support implementation of role-based access control (RBAC) frameworks.</li><li>Ensure compliance with least-privilege principles and account management standards.</li></ul><p><b>Vulnerability Management</b></p><br><br><ul><li>Direct vulnerability assessment and scanning activities.</li><li>Prioritize remediation activities based on business risk.</li><li>Monitor closure of identified vulnerabilities.</li><li>Provide reporting on remediation status and risk exposure.</li></ul><br><p><b>Third-Party Security</b></p><br><br><ul><li>Assess cybersecurity risks associated with suppliers and vendors.</li><li>Participate in vendor security reviews and due diligence assessments.</li><li>Ensure cybersecurity requirements are incorporated into contracts and procurement processes.</li></ul><br><p><b>Business Continuity and Resilience</b></p><br><br><ul><li>Support disaster recovery and business continuity planning.</li><li>Participate in cyber resilience exercises and simulations.</li><li>Ensure cybersecurity recovery requirements are incorporated into continuity plans.</li></ul><br><p><b>Security Awareness</b></p><br><br><ul><li>Develop and maintain cybersecurity awareness and training programs.</li><li>Promote security best practices across all levels of the organization.</li><li>Coordinate phishing simulation and awareness campaigns.</li></ul><br><p><b>Reporting and Performance Management</b></p><br><br><ul><li>Prepare cybersecurity dashboards and reports for management.</li><li>Provide regular updates to the Cybersecurity Manager on security posture, incidents, risks, and initiatives.</li><li>Track cybersecurity KPIs and KRIs.</li><li>Monitor progress against the cybersecurity roadmap.</li></ul><br><p><b>Key Deliverables</b></p><br><br><ul><li>Cybersecurity Risk Register</li><li>Security Incident Reports</li><li>Vulnerability Management Reports</li><li>Compliance and Audit Reports</li><li>Cybersecurity KPI/KRI Dashboard</li><li>Security Awareness Program</li><li>Security Standards and Procedures</li><li>Incident Response Plans</li><li>Privileged Access Reviews</li><li>Third-Party Security Assessments</li><li>Cybersecurity Roadmap Progress Reporting</li></ul><br><p><b>Required Qualifications</b></p><br><br><p><b>Essential</b></p><br><br><ul><li>Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Engineering, or related discipline.</li><li>Minimum 8-10 years of cybersecurity experience.</li><li>Minimum 3-5 years of cybersecurity leadership or management experience.</li><li>Experience across security operations, risk management, governance, and security architecture.</li><li>Experience managing third-party cybersecurity service providers.</li></ul><br><p><b>Preferred Certifications</b></p><br><br><p>One or more of:</p><br><br><ul><li>CISSP</li><li>CISM</li><li>CRISC</li><li>GSEC</li><li>GIAC Certifications</li><li>ISO 27001 Lead Implementer or Lead Auditor</li><li>IEC 62443 Cybersecurity Certifications</li><li>Microsoft Security Certifications</li><li>CCSP</li></ul><br><p><b>Knowledge and Experience</b></p><br><br><p><b>Technical Knowledge</b></p><br><br><ul><li>Security Operations and Incident Response</li><li>SIEM and Security Monitoring Platforms</li><li>Endpoint Detection and Response (EDR/XDR)</li><li>Microsoft Security Technologies</li><li>Identity and Access Management</li><li>Privileged Access Management</li><li>Vulnerability Management</li><li>Cloud Security (Azure/AWS)</li><li>Network Security</li><li>OT/ICS Cybersecurity</li><li>Security Architecture Principles</li></ul><p><b>Governance Knowledge</b></p><br><br><ul><li>NIST Cybersecurity Framework</li><li>NIST SP 800-53</li><li>NIST Incident Response Framework</li><li>IEC 62443</li><li>ISO 27001</li><li>CIS Critical Security Controls</li><li>Risk Management Frameworks</li></ul><br><p><b>Key Competencies</b></p><br><br><ul><li>Leadership and Team Management</li><li>Strategic Thinking</li><li>Risk-Based Decision Making</li><li>Communication and Stakeholder Management</li><li>Incident Management</li><li>Problem Solving</li><li>Vendor Management</li><li>Project Management</li><li>Analytical Thinking</li><li>Report Writing and Executive Presentation Skills</li></ul><br><p><b>Authority Levels</b></p><br><br><p>The Head of Cybersecurity is authorized to:</p><br><br><ul><li>Direct cybersecurity operational activities.</li><li>Lead cybersecurity incident response activities.</li><li>Escalate significant cyber risks to the Cybersecurity Manager.</li><li>Recommend security control implementations.</li><li>Initiate emergency security containment actions during cybersecurity incidents.</li><li>Review and approve cybersecurity operational standards and procedures.</li></ul><br><p><b>Key Performance Indicators (KPIs)</b></p><br><br><ul><li>Mean Time to Detect (MTTD)</li><li>Mean Time to Respond (MTTR)</li><li>Vulnerability Remediation Compliance Rate</li><li>Security Awareness Completion Rate</li><li>Audit Finding Closure Rate</li><li>Privileged Access Review Completion Rate</li><li>Security Incident Reduction Trends</li><li>Cybersecurity Roadmap Delivery Performance</li><li>Third-Party Security Assessment Completion Rate</li><li>Compliance with Security Standards and Policies</li></ul><br><br><br><br> </div>