Logistics Manager Jobs - Erbil Iraq
35 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ZAIN2408 - B2B Account Executive - Baghdad</p><p>Operation Zain Iraq</p><p>Division Commercial</p><p>Location Iraq - Baghdad</p><p>Closing Date 22-Jul-2026</p><p>Role Purpose Zain Iraq is actively recruiting to hire a B2B Account Executive-Baghdad who is responsible for handling day-to-day sales activities in an efficient and timely manner, achieving a high level of customer satisfaction. The job is also responsible for having direct interaction with current and potential business customers, making inquiries, or seeking information on products and/or services</p><p>Responsibilities</p><ul><li>Understand the B2B sales plans and participate in the achievement of objectives and targets</li><li>Implement the B2B Sales policies and procedures</li><li>Maintain B2B Sales information libraries where needed, identify new sources of information, respond to ad hoc requests for data, information, or analysis</li><li>Deal with current customers and respond to sales inquiries via phone calls/e-mails/website/customer visits efficiently and effectively in line with established policies and procedures to ensure customer satisfaction and increase customer loyalty to Zain IQ</li><li>Acquire new business customers and search for new leads to increase sales and hence revenues</li><li>Ensure customers are aware of the full range of Zain IQ services/products/offers/renewals which may be relevant to their needs in order to increase sales and customer satisfaction</li><li>Maintain good relationships with customers to ensure business continuity and growth</li><li>Interact with Account Senior Executives and Account Managers, keeping them informed of relevant inquiries and providing backup and administrative support to ensure the efficiency of sales operations.</li><li>Accurately complete all sales-related administrative details for efficiency</li><li>Update sales leads and sales forecast information on the sales application to ensure the accuracy of the information at all times</li></ul><p>Education, Experience and Competencies</p><p>Education</p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li></ul><p>Experience</p><ul><li>Up to 2 years of experience in the related field</li></ul><p>Competencies</p><p>Behavioral</p><ul><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li></ul><p>Technical</p><ul><li>Oral & Written Communication</li><li>Communication</li><li>Technology Application</li><li>Sales Management</li></ul><p>DEI Competency</p><ul><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in a business administration-related field or equivalent</li><li>Up to 2 years of experience in the related field</li><li>Serving our customers</li><li>Achievement Driven</li><li>Team Work</li><li>Information seeking</li><li>Problem Solving and Creativity</li><li>Relationship Building</li><li>Initiative</li><li>Oral & Written Communication</li><li>Communication</li><li>Technology Application</li><li>Sales Management</li><li>Courage to Engage</li><li>Addressing Bias</li><li>Allyship</li></ul><p></p></section>
<p><h4>Exceptional hospitality starts with you</h4>
<p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a marketing coordinator, you’re not just supporting department initiatives and office management – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p>
<h4>Here's what you'll do during a typical day:</h4>
<ul>
<li>Propose and implement hotel specific marketing strategies, including website and social media.</li>
<li>Monitor marketing trends, tools, and applications specific to the hotel industry and target markets.</li>
<li>Provide input to hotel marketing strategy.</li>
<li>Create different offers to the guests in collaboration with department heads.</li>
<li>Create and develop engaging content for the hotel’s social media channels, including Instagram, reels, stories and short-form video.</li>
<li>Translate creative ideas and hotel offers into relevant visual and digital content in line with the Hilton brand standards.</li>
<li>Ensure revenue management potential is maximized on key marketing strategies, including approved third party websites.</li>
<li>Generate and deliver monthly marketing analyses.</li>
<li>Collaborate with hotel management on the development and execution of public relations strategies to drive revenue through the use of media relations (print, TV, internet, and radio) and social media.</li>
<li>Cultivate and maintain strong, positive media relationships on a national, regional, and local level through personalized pitches, face-to-face meetings and familiarization tours.</li>
<li>Directly handle media requests, including developing pitch materials and providing media interview support.</li>
<li>Develop compelling ideas for pitching stories to media.</li>
<li>Maintain press materials and media site.</li>
<li>Work collaboratively with internal teams to develop and promote special events to drive local and leisure business to the hotels.</li>
<li>Develop promotions that are newsworthy.</li>
<li>Independently produce and coordinate photo and video content for the hotel, demonstrating a strong visual sense and understanding of current social media, hospitality, lifestyle and content trends.</li>
<li>Perform other duties that may be assigned by the general manager or commercial director.</li>
</ul>
<h4>What it takes to make the stay</h4>
<p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p>
<ul>
<li>A passion for spreading the light and warmth of hospitality.</li>
<li>Acting with integrity and always doing the right thing.</li>
<li>Inspiring others through leadership.</li>
<li>A belief that teamwork drives the best outcomes.</li>
<li>A sense of ownership and accountability.</li>
<li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li>
</ul>
<h4>Join an award-winning workplace culture</h4>
<p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p>
<p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p>
<p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>
<p>We are seeking an experienced and commercially aware MEP Pre-Sales, Estimation & Procurement Engineer capable of independently managing tendering, estimation, pre-sales activities, and end-to-end procurement requirements for MEP projects.</p><p>The ideal candidate must combine strong technical MEP knowledge with solid estimation, sourcing, negotiation, procurement, and logistics experience, and be capable of maintaining continuity between what is priced during tender stage and what is ultimately procured and delivered during project execution.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Review tender documents, drawings, specifications, BOQs, and scopes of work to fully understand project requirements.</li><li>Prepare and review MEP quantity take-offs, cost estimates, pricing, technical proposals, and tender submissions.</li><li>Identify scope gaps, technical risks, exclusions, assumptions, and potential cost impacts during the pre-sales stage.</li><li>Issue RFQs to suppliers and subcontractors, obtain competitive quotations, and prepare detailed technical and commercial comparisons.</li><li>Evaluate proposed materials, equipment, brands, and subcontractor offers for technical compliance, commercial competitiveness, availability, and lead time.</li><li>Develop and maintain a reliable network of MEP suppliers, manufacturers, subcontractors, and service providers.</li><li>Negotiate pricing, payment terms, delivery schedules, commercial conditions, and supplier commitments.</li><li>Support value engineering and identify technically compliant alternatives that improve project cost, lead time, or execution efficiency.</li><li>Maintain continuity between tender pricing and post-award procurement to ensure that approved project budgets, specifications, and commercial assumptions are preserved.</li><li>Manage procurement activities after project award, including supplier selection, purchase orders, material submittals, approvals, manufacturing follow-up, expediting, and delivery schedules.</li><li>Handle and coordinate international procurement, shipping arrangements, import documentation, customs clearance requirements, and final delivery to site.</li><li>Monitor long-lead and critical MEP items and ensure procurement activities remain aligned with the project programme.</li><li>Coordinate closely with project managers, engineers, consultants, suppliers, subcontractors, and site teams regarding technical and procurement requirements.</li><li>Maintain accurate procurement records, supplier comparisons, purchase commitments, delivery status, and project cost information.</li><li>Take ownership of procurement-related issues and proactively resolve technical, commercial, logistical, and delivery challenges.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Mechanical Engineering or Electrical Engineering.</li><li>Strong multidisciplinary knowledge of MEP systems and the ability to review mechanical, electrical, plumbing, firefighting, ELV, and related project requirements.</li><li>Proven experience in MEP pre-sales, tendering, estimation, and procurement.</li><li>Strong capability in reviewing drawings, specifications, BOQs, and technical documentation and translating them into accurate pricing and procurement requirements.</li><li>Demonstrated experience in supplier sourcing, RFQs, technical and commercial evaluations, negotiation, and subcontractor procurement.</li><li>Proven hands-on experience in end-to-end procurement, including purchase orders, international shipping, import documentation, customs clearance coordination, expediting, and delivery to site.</li><li>Strong commercial awareness and ability to evaluate pricing, payment terms, lead times, alternatives, and procurement risks.</li><li>Ability to independently manage both pre-award tendering activities and post-award procurement requirements.</li><li>Strong negotiation, coordination, organizational, problem-solving, and follow-up skills.</li><li>Ability to work under tender deadlines while simultaneously managing active project procurement requirements.</li><li>Previous site / project execution experience will be considered an advantage.</li><li>Previous experience within an MEP contractor, EPC contractor, or construction company will be highly preferred.</li></ul>
<p>What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.</p><p>Purpose The Light Vehicles Driver transports people and goods in a safe and timely manner, in accordance with ICRC rules and regulations and national traffic laws.</p><p>Accountabilities & functional responsibilities</p><ul><li>Drives light vehicles to transport people and/or material in strict adherence to internal security rules and national traffic laws.</li><li>Follows the safety and security guidelines and is aware of/and reacts to the current security situation.</li><li>Constantly monitors security conditions on the road.</li><li>Ensures that goods are stored inside the vehicle according to local, international and ICRC safety standards (attachment and distribution of goods, etc.).</li><li>Checks their assigned vehicle(s)' equipment, general functioning and body condition and ensures that it is kept fuelled and clean inside and out.</li><li>Checks that trips have been authorized where necessary.</li><li>Immediately reports accidents, defects and/or missing equipment to management.</li><li>Can act as head of convoy as needed (in charge of the driver(s), application of security rules and time-frame for the convoy).</li><li>Ensures that risks are mitigated by performing the controls assigned to his/her role as described in the Logistics Risk and Control Matrix</li></ul><p>What we offer</p><ul><li>By joining our organization, you will have an opportunity to practise your profession in stimulating, complex, and sometimes challenging environments, where your work can really make a difference.</li><li>You will work with colleagues from various fields of expertise in a cross-cutting manner to help victims of conflict and other situations of violence. You will be dealing with humanitarian situations that require experience, resourcefulness, and innovation to achieve the best possible impact.</li><li>You will work for the oldest major international humanitarian organization in the world, adding to your sense of achievement in alleviating the suffering of people and communities and giving you the chance to promote humanitarian values in these turbulent times.</li><li>You will benefit from a competitive employment package, including different possibilities for career and personal development. You will take part in an onboarding course and follow continuous training to build your career within the ICRC and beyond.</li><li>Competitive compensation package, a monthly salary with benefits including (13th salary, International Retirement Saving Plan (IRSP), medical coverage, life insurance, mobility allowance).</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><h2>Certifications / Education required</h2><ul><li>Secondary school diploma.</li><li>Driving license B (BE, B1) held for at least five years.</li></ul><h2>Professional experience required</h2><ul><li>At least 3 5 years of professional driving experience with a clean driving record.</li><li>Automobile maintenance experience (oil checks, changing tyres, etc.).</li><li>Basic knowledge of mechanics.</li><li>Good knowledge of the area of assignment.</li></ul><h2>Language</h2><ul><li>Fluent in Kurdish (spoken and written)</li><li>Knowldge of English and Arabic (written and spoken) is an asset.</li></ul>
<p>The Cluster Support Officer is responsible for (Follow up), Oversaw operational coordination between internal teams, government entities, and vendors, ensuring timely processing of invoices, managing expense reports, and procurement requests (RFQ/RFP, PR). Managed government-related documentation and approvals for site upgrades or dismantling. Ensured compliance with environmental, financial, Security and safety requirements while maintaining accurate reporting and liaising directly with stakeholders for payments, surveys, and regulatory follow-ups., solve and complete/achieving all tasks in the best way to implement all corporate goals and requirements in a way that reflects positively on the company.</p><p>Government Entity Coordination & Payments:</p><ul><li>Facilitate timely payments to government entities by preparing required documentation and visiting relevant offices.</li><li>Ensure compliance with governmental procedures for transactions related to site operations, utilities, and licensing</li></ul><p>Environmental Compliance:</p><ul><li>Oversee and manage all procedures related to obtaining environmental approvals for sites, ensuring compliance with applicable regulations</li></ul><p>Government DG Surveys & Documentation:</p><ul><li>Manage and follow up on Diesel Generator (DG) survey documentation with government entities and internal clusters.</li><li>Ensure timely submission and tracking of approvals and reports related to DG usage and compliance.</li></ul><p>Procurement & RFQ/RFP Handling:</p><ul><li>Prepare required paperwork (PPWK) at Fuel Product Distribution Government offices in accordance with fuel supply protocols.</li><li>Also Security needs for the Sites and the Buildings that gets handled from the region.</li><li>Ensure all fuel documentation is aligned with internal and government requirements.</li></ul><p>Reporting Management:</p><ul><li>Prepare and upload regular reports related to fuel usage, provisions, monthly expenses, and Fuel Management Data (FMD).</li><li>Maintain accuracy and timely submission of GFS and fuel reports to ensure transparency and budget tracking.</li><li>Prepare power trespassing, theft cases monthly reports.</li></ul><p>Invoice Verification & Coordination:</p><ul><li>Review, verify, and coordinate fuel, safety, and security invoices in collaboration with clusters and vendors.</li><li>Liaise with government bodies to meet compliance standards and project timelines.</li><li>Coordinate with internal departments and vendors to ensure accurate and timely approvals and submissions.</li><li>Process and validate General Ledger (GL & LDG) invoices from outsourced contractors.</li></ul><p>Site Utility and Financial Management:</p><ul><li>Manage and process annual financial obligations for sites, including electricity (ELC), LDG, and water bills.</li><li>Close NGP accounts for dismantled sites and ensure proper financial and regulatory closure procedures are followed.</li></ul><p>Regional Procurement & Reporting:</p><ul><li>Raise PRs for regional operational needs and maintain up-to-date procurement reports.</li><li>Support the preparation of periodic financial and operational reports for management oversight.</li></ul><p>Site contract renewal:</p><ul><li>Obtaining approvals for the result of negotiation achieved by cluster team,</li><li>Obtaining approval for adding, removing sites and buildings to/from security outsource lists.</li></ul><p>Important Clarification</p><p>The allocation and distribution of the activities and responsibilities outlined above shall be carried out through coordination between the Supervisor and the Senior Manager. Both parties share responsibility for ensuring these tasks are assigned appropriately to meet operational requirements.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma Or Bachelor s degree</li><li>Experience 2,4 years</li><li>Motivation for improving and empowering others</li><li>Problem solving and decision-making abilities</li><li>Promoting Teamwork to demonstrate interest, skills, and success</li><li>Computer skill Word, excel, outlook & Power Point</li><li>Language skills English & Arabic Speaking & Writing</li><li>Stakeholder & Government Coordination Skills</li></ul><p>Behavioural Competencies:</p><ul><li>Delivering Results & Fostering Ownership</li><li>Building Customer Value</li><li>Networking & Influencing Collaboratively</li><li>Leading Teams</li><li>Shaping Strategy</li><li>Driving Change</li></ul><p>Technical Competencies:</p><ul><li>Business Case Development</li><li>Technical Writing and Reporting</li><li>Fuel Management</li><li>Problem Solving</li><li>Negotiation</li><li>Local Language Knowledge</li><li>Government Relations</li><li>Mechanical, Electrical & Plumbing Knowledge</li></ul>
<p><h4>Job description</h4>
<p>The non-destruction inspection technician (NDI) II inspects aerospace weapon systems components and support equipment for structural integrity using nondestructive inspection methods and performs fluid analysis.</p>
<p>Determine test method and prepare fluids and parts for nondestructive inspection.<br>
Interpret nondestructive inspection test results and provide information about defects to repair center.<br>
Analyze wear metal content reports on engine lubricating oil and other fluids and recommend corrective action.<br>
Establish radiation areas for radiographic operations.<br>
Compute and monitor personal exposure areas for radiographic operations, and monitor personnel exposure data.<br>
Perform nondestructive inspection on structures, components, and systems.<br>
Detect flaws such as cracks, delaminations, voids, processing defects, and heat damage using penetrant testing, eddy current, magnetic particle, radiographic, optical, and ultrasonic test equipment.<br>
Determine metallurgical information of components according to alloy, temper, conductivity, and associated factors.<br>
Operate, maintain, and inspect nondestructive equipment.<br>
Perform operator maintenance and service inspections on shop equipment and tools.<br>
Ensure lock out and tag out procedures are accomplished prior to maintenance on equipment.<br>
Perform silver recovery functions.<br>
Handle and dispose of hazardous waste and materials.<br>
Perform other qualified duties as assigned.</p>
<h4>Minimum requirements</h4>
<p>High school diploma or equivalent required.<br>
U.S. military technical school or specialized training course is desired, certification of education level is required.<br>
Completion of an initial nondestructive inspection level II training course and current basic qualification.<br>
Three (3) or more years’ experience as an aviation inspector and a minimum of one year experience on the assigned (MDS) airframe (UH60, AH64, CH47).<br>
Shall be trained and qualified per NAS 410 or ASNT-CP-189 to the level assigned.<br>
Must be in possession of a U.S. passport with 3 years of validity remaining at the time of hire and be able to travel internationally.<br>
Ability to obtain and maintain a US government security clearance, NAC-I T1 public trust. US citizenship is required to obtain a T1/CAC NACI clearance.<br>
Able to clear CENTCOM medical requirements for deployment.<br>
Ability to obtain and maintain Iraq visa.</p>
<h4>Knowledge and skills</h4>
<ul>
<li>Previous experience in the maintenance, modification and repair of tactical aircraft systems of the type being serviced and their associated components (UH60, AH64, CH47).</li>
<li>Have the skills and knowledge to set up and standardize equipment, conduct tests, interpret and evaluate for acceptance or rejection, and document.</li>
<li>Thoroughly familiar with the scope and limitations of the technique/method in which they are certified.</li>
<li>Capable of providing the necessary guidance and supervision to trainers and Level I personnel in the technique/method in which they are certified.</li>
<li>Familiar with the codes, standards, and other contractual documents that control the method as utilized by the employer.</li>
<li>Capable of developing written instructions from approved general procedures. Such instructions shall require final approval by a Level III.</li>
<li>Knowledge of electrical, mechanical, electronic, hydraulic and pneumatic systems or other technology as applicable to fabrication, repair, operation and maintenance requirements.</li>
<li>Efficient in record keeping and preparation of reports; capable of reviewing other people's work and determining accuracy and conformity to standards.</li>
<li>Proficient in the use of the Unit Level Logistics System-Aviation Enhanced (ULLS-AE), the current maintenance management system utilized to maintain Army aircraft forms and records.</li>
<li>Comprehensive knowledge of aircraft mechanical component troubleshooting/repair procedures and replacement of components.</li>
<li>Thorough knowledge of aircraft sheet metal/structural modification and repair and the ability to determine functionality of non-complex electrical systems.</li>
<li>Detailed knowledge of aircraft unique tools such as test equipment, torque wrenches, dial indicators, micrometers, cable tensiometers, sheet metal brakes and shears, etc. is required.</li>
<li>Ability to provide technical support to structural/mechanical engineers and customers.</li>
<li>Excellent organizational skills in prioritizing workload to meet aircraft delivery schedule.</li>
</ul>
<h4>Physical requirements and working environment</h4>
<ul>
<li>Must be able to walk and stand on level and/or inclined surfaces for extended periods throughout the day.</li>
<li>Must be able to climb stairs, ramps, ladders, and work stands.</li>
<li>Must be able to crouch, crawl, grasp or handle objects, use finger dexterity, bend elbow/knee and reach above/below shoulders.</li>
<li>May be required to lift heavy objects whose weight may exceed 50 pounds.</li>
<li>Must be able to type using a standard keyboard to communicate through e-mail and various software applications.</li>
<li>Will handle dirty parts and lubricants.</li>
<li>Will be required to wear proper personal protective equipment (PPE).</li>
<li>Must be able to pass a respirator physical and fit test qualification.</li>
<li>May be required to operate power vehicles, machinery, hand tools, ground support equipment, forklift, etc.</li>
<li>Must be able to lift/push/pull minimum of 50 pounds.</li>
<li>May work in maintenance shop or outside.</li>
<li>Must be able to work in a shop where the environment is drafty, noisy, and dirty.</li>
<li>May be exposed to extreme noise from operating equipment.</li>
<li>May be exposed to electrical shock hazards or work near moving mechanical parts or vehicles.</li>
</ul></p><p></p>
<p> Purpose : </p><ul><li><p><em>To contribute in implementation of the HR operational and HR employee engagement activities in the region. Support the employee life cycle management process and initiatives. </em> </p></li><li><p><em>Offer operational support to the HR Regional Head of the given region in design, development and institutionalization of new HR initiatives / plans and ensure smooth roll-out within budgeted costs and agreed timeline to a healthy work environment.</em> </p></li></ul><br><p><strong>Job Profile </strong></p><p><strong>HR Operations Implementation & Employee Life Cycle Management:</strong> </p><ul><li><p>Support in planning and implementation of key HR initiatives to help the organization become an Employer of Choice. </p></li></ul><ul><li><p>Ensure adherence to all timelines and TAT for Employee Life Cycle – Onboarding & Off Boarding </p></li></ul><ul><li><p>Timely closure of procedures for separated employees </p></li></ul><ul><li><p>Work with Region HR to ensure employee data, engagement, processes, and procedures are adhered with compliance and updated per local regulations timely. </p></li></ul><ul><li><p>Work with Business / Function Heads in execution of HR business plan / engagement activities; embed change into day-to-day working practice and organization culture to build a performance-oriented organization. </p></li></ul><ul><li><p>Continuously supports review and improvement of the HR usage of the tools to reinforce organizational culture. </p></li></ul><ul><li><p>Monitor internal HR systems and databases, with timely submission of reports and analysis of data. </p></li></ul><ul><li><p>Supporting the design and execution of engagement & inclusion programs and initiatives of varying sizes and purposes; </p></li></ul><ul><li><p>Managing segment level budgets for events, partnering with local teams to creatively remain within the allocated budget; </p></li></ul><ul><li><p>Hands on HR partner to the internal communications team, representing the voice of engagement and inclusion. </p></li></ul><ul><li><p>Liaison for event stakeholders: HR leaders, Business leaders, internal and external vendors, and community partners </p></li></ul><ul><li><p>Supporting Employees with the awareness on wellness initiatives taken by VFS </p></li></ul><br><p><strong>Employee Engagement:</strong> </p><ul><li><p>Design, develop and implement programs to continuously engage and motivate staff to achieve superior results in conjunction with the Central Teams. </p></li></ul><ul><li><p>Execute HR Connect initiatives to ensure constant interactions with employees and their respective superiors. </p></li></ul><ul><li><p>Identify employee concerns / grievances / issues proactively, that may cause disruption in near future and initiate corrective actions. </p></li></ul><ul><li><p>Advice and assist Line Managers to implement the performance assessment program and in providing constructive employee feedback. </p></li></ul><ul><li><p>Assist implementation of Reward & Recognition programs and monitor progress / effectiveness of these initiatives with high attention to details on cost and budgets. </p></li></ul><br><p><strong>Organizational Development:</strong> </p><ul><li><p>Work with key stakeholders for implementation and roll-out of various organizational building initiatives. </p></li></ul><ul><li><p>Co-ordinate administration of the employee satisfaction survey and implementing of the recommendations emerging out of the exercise. </p></li></ul><ul><li><p>Monitor the progress of the employee satisfaction survey and trends. </p></li></ul><ul><li><p>Share innovative and technology driven HR solutions </p></li></ul><br><p><strong>Compliance:</strong> </p><ul><li><p>Ensure adherence to all applicable policies, procedures/ regulations and statutory requirements. </p></li></ul><ul><li><p>Ensure compliance to the all VFS Global HR Guidelines / standards set for the employees. </p></li></ul><ul><li><p>Ensure adherence to laid down processes. </p></li><li><p>Any work/assigned alotted apart from above as a special project.</p></li><li><p>Judicious use of natural resources </p></li><li><p>Shall adhere to the environment health and safety policy/objectives and guidelines of the organization. </p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p><strong>Education</strong></p><ul><li><p>Bachelor’s degree in human resources, Business Administration, Management, Psychology, or a related field.</p></li><li><p>Master's degree or professional HR certification is preferred.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>Minimum 5 to 7 years of progressive Human Resources experience, with at least 2 to 3 years in an HR Manager or HR Generalist leadership role.</p></li><li><p>Proven experience managing HR operations for a workforce of 100+ employees across multiple locations.</p></li><li><p>Experience in service sectors is an advantage.</p></li><li><p>Demonstrated experience in recruitment, employee relations, performance management, payroll administration, employee engagement, and workforce planning.</p></li></ul><br><p><strong>Knowledge & Skills</strong></p><ul><li><p>Strong knowledge of Iraqi Labor Law, employment regulations, social security requirements, work permit process and HR compliance practices.</p></li><li><p>Experience handling disciplinary actions, grievance management, conflict resolution, and employee relations matters.</p></li><li><p>Strong understanding of talent acquisition, onboarding, training and development, succession planning, and performance management systems.</p></li><li><p>Experience in developing and implementing HR policies, procedures, and organizational initiatives.</p></li><li><p>Proficiency in HRIS systems and Microsoft Office</p></li><li><p>Strong analytical, problem-solving, and decision-making skills.</p></li><li><p>Excellent organizational and project management capabilities.</p></li></ul><p><strong>Leadership Competencies</strong></p><ul><li><p>Proven ability to lead and support a workforce of over 100 employees while partnering with department heads and senior management.</p></li><li><p>Strong interpersonal and communication skills with the ability to build effective relationships across all organizational levels.</p></li><li><p>Ability to manage multiple priorities in a fast-paced and multicultural work environment.</p></li><li><p>High level of integrity, confidentiality, and professional ethics.</p></li></ul><p><strong>Language Requirements</strong></p><ul><li><p>Fluency in <strong>English and Arabic</strong> (written and spoken) is required.</p></li><li><p>Knowledge of Kurdish and Baghdad region is essential</p></li></ul>
<p>Request for Quotation For Supply, Delivery, Installation, Testing, Commissioning and After-Sales Support of Equipment and Furnishings for the Establishment of a One-Stop Shop Public Employment Services (PES) Centre in both Erbil and Dohuk- Kurdistan Region of Iraq</p><p>BACKGROUND The International Labour Organization (ILO) is implementing activities under the Promoting Employment and Employability among Refugees, Internally Displaced Persons (IDPs) and Host Communities focusing on Women, PWDs, and Youths in Northern Iraq project. The project aimed at better Labour market integration and transition of marginalized populations including refugees, internally displaced persons, host communities as well as youth and women, into decent jobs through supportive evidence-based policies, strengthened employment services, work-based learning, and skills development, with a focus on green jobs and green enterprise development. As part of this initiative, two One-Stop Shop Public Employment Services (PES) Centre will be established to provide integrated employment and Labour market services to jobseekers, employers, entrepreneurs, persons with disabilities, youth, women, migrants, returning migrants and other vulnerable populations. The One-Stop Shop concept is intended to provide jobseekers with access to multiple employment-related services from a single location, reducing transaction costs and improving service efficiency. The centre will facilitate job matching, career counselling, vocational guidance, labour market information, entrepreneurship support, referral to skills development programmes, social protection information, and employer services. To operationalise the centre, the ILO intends to procure office furniture, ICT equipment, networking infrastructure, communication systems, training facilities, customer service equipment and associated installation and commissioning services. Qualified suppliers are therefore invited to submit quotations for the supply, delivery, installation, testing, commissioning, training and warranty support for the required equipment.</p><p>OBJECTIVE Assignment Objectives: The objective of this procurement is to engage a competent supplier capable of providing a complete, operational and fully equipped One-Stop Shop Public Employment Services Centre through the supply and installation of modern equipment, furniture and ICT infrastructure. The supplier shall ensure that all equipment is delivered, installed, tested and commissioned to enable immediate operation of the centre upon completion.</p><p><b>SpecificObjectives</b></p><ul><li>Establish a fully operational One-Stop Shop Public Employment Services Centre.</li><li>Equip the center with modern ICT infrastructure to support digital employment services.</li><li>Install networking infrastructure to facilitate internal communication and internet connectivity.</li><li>Establish facilities for client registration, counselling, training and employer engagement.</li><li>Ensure sustainability through warranty, maintenance support and after-sales services.</li></ul><p>SCOPEOF ASSIGNMENT The International Labour Organization seeks for a company/ organization to supply, deliver, install, test, commission and provide after-sales support of equipment and furnishings for the establishment of two One-Stop Shop Public Employment Service (PES) Centers in Erbil and Duhok governorates of Kurdistan Region of Iraq by 27 August 2026. The assignment includes the following:</p><ul><li>Supply, deliver & install IT equipment to the both locations in Erbil and Dohuk as per the below table & specifications:</li><li>Component 5: Installation and Commissioning The supplier shall:</li><ul><li>Deliver all equipment.</li><li>Coordinate installation of ICT equipment in both locations (Erbil and Dohuk).</li><li>Conduct functional testing</li><li>Rectify defects before handover</li></ul></ul><p>DELIVERABLES The selected supplier will produce the following deliverables:</p><ul><li>Delivery notes</li><li>Equipment inventory</li><li>Asset register</li><li>Warranty certificates</li><li>User manuals</li><li>Maintenance schedules</li><li>Final accomplishment report</li></ul><p><b>QUALIFICATIONS AND REQUIREMENTS </b>The interested suppliers shall demonstrate the following:</p><ul><li>Legal registration.</li><li>Tax compliance.</li><li>At least five years of experience in doing similar work.</li><li>Similar assignments completed for government, UN agencies or development partners.</li><li>Availability of qualified engineers.</li><li>Manufacturer authorization (where applicable).</li><li>Financial capacity.</li><li>Local maintenance capability.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Legal registration.</li><li>Tax compliance.</li><li>At least five years of experience in doing similar work.</li><li>Similar assignments completed for government, UN agencies or development partners.</li><li>Availability of qualified engineers.</li><li>Manufacturer authorization (where applicable).</li><li>Financial capacity.</li><li>Local maintenance capability.</li></ul>
<p>Create & launch customer Loyalty programs, Enhancement of promotion & services to increase Loyalty. Having the creative thinking to come-up with different loyalty ideas that will be appealing to customers in order to keep them happy for using Asiacell, create customer stickiness as well as control customers tendency to not leave Asiacell. Close cooperation with the market research team in conducting researches to understand customers perception of Asiacell brand, products and other parameters that identifies customers loyalty or likelihood to churn. Coordinate marketing activities with other departments such as "sales, customer care, IT, finance" to ensure a smooth launch of different offers. Close monitoring and reporting to management the progress of promotions & services. Follow up complains and problems of the customers and make sure to be solved with the concerned departments. Coordinate with communication section for the types of the advertisement needed for Loyalty projects and follow up it. Managing compensation process of impacted customers due to different types of technical & network issues.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree - Business or related fields</li><li>Behavioural Competencies: Delivering Results & Fostering Ownership Building Customer Value Networking & Influencing Collaboratively Leading Teams Shaping Strategy Driving Change</li><li>Technical Competencies: Performance Management & Reporting Creative Thinking Retention & Loyalty Program Management Telecom Market & Industry Knowledge Product / Portfolio Strategy Development</li></ul>
<p>Participates in the development and monitors the implementation of functional commercial procedures, to ensure all relevant procedural/legislative requirements are fulfilled.<br>Supervises the activities and work of subordinates (ex. monthly plans for supervisors), to ensure that all work within a specific area is carried out in an efficient manner and in compliance with the set policies, processes, and procedures.<br>Coaches and motivates the sales team, in order to ensure that they perform and provide a consistent service to customers and meet their sales targets.<br>Communicates with the internal marketing team and other entities on a regular basis, to arrange for product knowledge training and other activities pertaining to the execution of the marketing plan to meet annual sales targets for a group of specialized products.<br>Provides data on company products and performance against those of competitors, to ensure that the company is aware of market trends and can offer products/services that are competitive in the market for a group of specialized products.<br>Assists in the preparation of the budget, to ensure that the activities within this unit are implemented and processed as per the assigned budget.<br>Supervises central distribution processes and closely monitors demand from customers, to ensure they are processed in an efficient and timely manner.<br>Follows up with the outcome of deliveries and invoices, in order to keep track of the daily sales performance of commercial teams and focus on achieving the targeted KPIs (sales & collection).<br>Establishes and maintains a good and long-term business relationship with the key accounts and big customers, in order to optimize Hikma sales with the engagement of customers.</p><p><strong>Desired Candidate Profile</strong></p><b>Qualifications & experience:</b><br><b>Minimum Qualifications:</b><br>Bachelor's degree in pharmacy<br><b>Minimum Experience:</b><br>3-5 years of professional experience in sales essentials and distribution, preferably in the pharmaceutical Industry, including at least 2 years in a position with increasing managerial responsibilities.
<p><h4>Location</h4>
<p>Erbil, Iraq</p>
<h4>Job summary</h4>
<p>The material handling equipment field service rep (FSR) provides on-site technical support and advice to assigned customers.</p>
<h4>Principal accountabilities</h4>
<p>(Typical duties include the following, although specific duties vary by assignment or contract)</p>
<ul>
<li>Provide technical guidance and advice to the customer.</li>
<li>Present a positive image of self and company’s services.</li>
<li>Work effectively with differing customers and cultures.</li>
<li>Maintain a safe work environment and ensure compliance with safety objectives and policies.</li>
<li>Provide inspection support and perform repairs, sustainment maintenance, retrofits, and modifications to multiple platform vehicles.</li>
<li>Conduct technical analysis of vehicle implementations, modifications, and enhancements.</li>
<li>Troubleshoot technical problems and issues and determine technical solutions.</li>
<li>Act as local on-site representative to customer's organization.</li>
<li>Document and submit company expense reports and timecards.</li>
<li>Perform other qualified duties as assigned.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Must have direct knowledge of material handling equipment (MHE) such as cranes, forklifts and loaders.</li>
<li>Must be able to inspect, test and repair the mentioned MHE.</li>
<li>Knowledgeable of U.S. military vehicle maintenance management processes, publications, and guidelines.</li>
<li>Ability to use all types of engineering drawings, schematics, diagrams, and technical specification sheets.</li>
<li>Ability to use all types of power tools, lifting devices, or support equipment including chains.</li>
<li>Familiar with the use and operation of TMDE (test, measurement and diagnostic equipment).</li>
<li>Must be able to function with minimal supervision.</li>
<li>Ability to obtain and maintain a US passport.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>High school diploma or GED required.</li>
<li>Class A or B CDL preferred.</li>
<li>Four (4) years certified vehicle maintenance required.</li>
<li>ASE level certification in vehicular and component level fault diagnostics and maintenance or military equivalent.</li>
<li>Prior instructional experience delivering technical training in fault diagnostics and maintenance/repair.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Must be willing and able to work in extreme temperatures.</li>
<li>Capability to lift 55lbs without assistance.</li>
<li>Must be able to meet medical and physical fitness requirements to enter and maintain deployment in accordance with customer requirements.</li>
<li>Live and work in an austere environment in an active combat zone most likely under U.S. government control.</li>
</ul>
<h4>Travel</h4>
<ul>
<li>Able to travel domestically and internationally.</li>
<li>Relocate to different locations within the AOR on short notice to support assignment.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p></p><p></p>
<p><h4>Location</h4>
<p>Erbil, Iraq</p>
<h4>Job summary</h4>
<p>The material handling equipment field service rep (FSR) provides on-site technical support and advice to assigned customers.</p>
<h4>Principal accountabilities</h4>
<p>(Typical duties include the following, although specific duties vary by assignment or contract)</p>
<ul>
<li>Provide technical guidance and advice to the customer.</li>
<li>Present a positive image of self and company’s services.</li>
<li>Work effectively with differing customers and cultures.</li>
<li>Maintain a safe work environment and ensure compliance with safety objectives and policies.</li>
<li>Provide inspection support and perform repairs, sustainment maintenance, retrofits, and modifications to multiple platform vehicles.</li>
<li>Conduct technical analysis of vehicle implementations, modifications, and enhancements.</li>
<li>Troubleshoot technical problems and issues and determine technical solutions.</li>
<li>Act as local on-site representative to customer's organization.</li>
<li>Document and submit company expense reports and timecards.</li>
<li>Perform other qualified duties as assigned.</li>
</ul>
<h4>Knowledge & skills</h4>
<ul>
<li>Must have direct knowledge of material handling equipment (MHE) such as cranes, forklifts and loaders.</li>
<li>Must be able to inspect, test and repair the mentioned MHE.</li>
<li>Knowledgeable of U.S. military vehicle maintenance management processes, publications, and guidelines.</li>
<li>Ability to use all types of engineering drawings, schematics, diagrams, and technical specification sheets.</li>
<li>Ability to use all types of power tools, lifting devices, or support equipment including chains.</li>
<li>Familiar with the use and operation of TMDE (test, measurement and diagnostic equipment).</li>
<li>Must be able to function with minimal supervision.</li>
<li>Ability to obtain and maintain a US passport.</li>
</ul>
<h4>Experience & education</h4>
<ul>
<li>High school diploma or GED required.</li>
<li>Class A or B CDL preferred.</li>
<li>Four (4) years certified vehicle maintenance required.</li>
<li>ASE level certification in vehicular and component level fault diagnostics and maintenance or military equivalent.</li>
<li>Prior instructional experience delivering technical training in fault diagnostics and maintenance/repair.</li>
</ul>
<h4>Physical requirements/working environment</h4>
<ul>
<li>Must be willing and able to work in extreme temperatures.</li>
<li>Capability to lift 55lbs without assistance.</li>
<li>Must be able to meet medical and physical fitness requirements to enter and maintain deployment in accordance with customer requirements.</li>
<li>Live and work in an austere environment in an active combat zone most likely under U.S. government control.</li>
</ul>
<h4>Travel</h4>
<ul>
<li>Able to travel domestically and internationally.</li>
<li>Relocate to different locations within the AOR on short notice to support assignment.</li>
</ul>
<h4>Disclaimer</h4>
<p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.</p></p><p></p>
<p>Leader of the wellsite team with overall responsibility for conducting well operations in a safe and efficient manner</p><p>Ensures compliance with the company's policies and standards</p><p>Leads safety meetings and service company pre-job safety meetings to ensure good communication at all times</p><p>Identifies high-risk situations, documents them, and adopts a risk mitigation approach</p><p>Performs daily HSSE / contractor equipment inspections</p><p>Implements the application of the Permit-To-Work System at the site</p><p>Assures the issuing and dissemination among the site personnel of all Emergency Response Plans to handle unscheduled events.</p><p>Conducts Safety Drills related to well control and other potential hazards involved in well operations</p><p>Participates in HSE and non-conformance event investigations and reporting as required</p><p>Focal point on location for emergency response</p><p>Coordinates well operations with contractors on site to ensure compliance with the approved well programs in line with Norsok standards and the company's procedures</p><p>Ensures well control event preparedness</p><p>Verifies adherence to instructions and procedures as per the approved program in place</p><p>Organizes pre-job meetings on site (Operations and Safety)</p><p>Assists the WI Superintendent where required with creating WI programs</p><p>Responsible for checking all equipment and tools on site after delivery to ensure readiness</p><p>(QA/QC)</p><p>Assist, when required, the company with Sindy Rig operations (supervision, reporting, etc.)</p><p>Daily calls and communication with the WI Superintendent in town</p><p>Prepares Daily Reports during all WI operations (DWR)</p><p>Prepares Daily Cost Tracker during all WI operations (DCR)</p><p>Documents within 24 hours any failure or incident report (in Beacon where access is possible)</p><p>Discusses program changes with WI team, being proactive in improvement suggestions</p><p>Initiates the Management of Change (MOC) process when required and communicates the issue to the WI Superintendent</p><p>Mentors WS operators and junior staff at the wellsite</p><p>Assesses preparedness for well control events by conducting regular drills</p><p>Regular H2S drills to ensure all personnel on location are aware of their roles and responsibilities</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 20 years of experience in Well Interventions with a minimum of 10 years as lead supervisor.</p><p>A valid Level 4 Supervisor IWCF Certificate</p><p>A valid H2S ticket</p><p>Safety courses required to carry out work at site and in accordance with company policy and as required by Country law and regulations</p><p>Demonstrates commitment to HSSE policy and statement and knows and understands expectations as detailed in the HSSE Management System</p><p>Develops highly positive relationships with both field and office teams</p><p>Demonstrates highly effective communication skills e.g. operational reporting, high visibility, working relationships</p><p>Looks beyond the obvious in problem solving</p><p>Applies sound judgement in decision making communicates with the WI Superintendent in relation to unplanned/non-routine activities</p><p>Ensures cost-effective use of services and equipment</p><p>Maintains a strong focus on progress towards achievement of objectives</p><p>Demonstrates a high level of competence in leading others</p>
<p>Overview of the company and the role</p><p>A leading company in the field of business and enterprise services in Erbil, committed to providing high-quality financial and administrative solutions for its clients and partners. We are seeking an administrative-level accountant/administrator to manage daily accounting and administrative activities, contributing to the enhancement of the company's financial and institutional performance and developing work procedures to align with local and international standards.</p><p>Responsibilities and duties</p><ul><li>Prepare monthly, quarterly, and annual financial reports in accordance with approved standards and company policies.</li><li>Manage daily accounting entries, reconcile accounts, and analyze credits and obligations.</li><li>Prepare and review actual vs. budgeted financials and recommend corrective actions.</li><li>Manage accounting operations from invoices, collections, payments, and bank reconciliations.</li><li>Assist in preparing financial statements and submitting them to the CFO and senior management.</li><li>Organize and maintain accounting and administrative files and accounting documents according to approved filing systems.</li><li>Coordinate with government entities and external auditors and organize required documents.</li><li>Contribute to improving internal control procedures and prepare suitable policies and procedures.</li><li>Support administrative management with daily office and organizational tasks and coordinate travel and meetings.</li></ul><p>Qualifications and requirements</p><ul><li>Bachelor’s degree in accounting, business administration, or a related field.</li><li>4 to 5 years of practical experience in accounting and administration within an Iraqi business environment, preferably in Erbil.</li><li>Familiarity with accounting standards and local regulations and ability to apply them practically.</li><li>Proficiency in computer use and Microsoft Office programs, with a preference for experience in electronic accounting systems.</li><li>Fluent in Arabic, and good reading and writing level in English depending on the nature of reports.</li><li>High organizational skills, accuracy, punctuality, and ability to work under pressure.</li><li>Effective communication skills, teamwork spirit, and ability to interact with multiple departments within the company.</li></ul><p>Required skills</p><ul><li>Financial analysis and planning, linking accounting data with managerial reports.</li><li>General accounting, daily entries, bank reconciliations, and account reconciliation.</li><li>Document and file management and administrative organization for an efficient work environment.</li><li>Attention to detail and compliance with policies and regulatory rules.</li><li>Problem-solving, decision-making, and taking responsibility.</li></ul><p>Benefits and perks</p><ul><li>Competitive salary commensurate with experience and competence.</li><li>Health insurance packages and paid annual leave.</li><li>Opportunities for professional growth and career development within a local administrative structure.</li><li>Professional work environment that supports continuous learning and knowledge sharing.</li></ul>
<p>In coordination with the RMO, support the R&R Officer PSD in monitoring the financial aspects of all PSD projects, including overseeing expenditure, fund availability, and cash flow management. Proactively prepare expenditure plans, internal monitoring reports, for all PSD projects. Identify and address bottlenecks, recommend solutions, and ensure approval processes are followed. In collaboration with PSD Project Officers, PSD Reporting Officer, Partnerships and Coordination Division and RMU, provide support to the R&R Officer in drafting and reviewing project budgets. Assist in conducting analyses on variations between budgeted and actual expenditures and forecast future budget requirements. In collaboration with Resources Management Officer (RMO), identify any unusual trends and notify Project Managers and RMO for timely action and potential remedies to keep projects on track. In collaboration with PSD Officers and relevant technical staff, participate in the design of solutions for PSD's operational requirements. This includes new systems, processes, or tools to meet the identified needs. Support the R&R Officer and program staff in coordinating internal activities and pay particular attention to emerging and cross-cutting issues and work closely with the R&R Officer to address them. Support the successful implementation of PSD projects by facilitating timely and appropriate resource mobilization. Proactively identify opportunities for program development. In coordination with the PSD Reporting Officer conduct project monitoring and evaluation activities through field visits, identify opportunities for development, and flag accountability issues and solutions to the Head of PRD. Support the PSD Project Officers in forecasting cash flows based on project activities and ensure financial expenditures and records adhere to donor agreements. Monitor and track projectization for PSD staff and operations. Track commitments, precommitments, and expenditures to ensure operations align with the project budget. Support program staff in the procurement, transportation and facilitating access in all regions of the country. Collaborate with the Liaison and Access team to address any access issues. Collaborate with Supply Chain Unit to assess the impact of price changes on the overall procurement process. Determine how the price changes may affect budgets, delivery timelines, and other logistical considerations. Perform any additional duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education</h2><p>University degree in Accounting or Business Administration or in a related field from an accredited academic institution with 5 years of relevant professional experience; or Completed Hight School Degree in the above fields or related field from an accredited academic institution with 7 years of relevant professional experience; Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><h2>Experience</h2><p>Experience in emergency settings and complex environments. Experience in IOM administrative and financial management, budget monitoring, cash management and internal control procedures. Experience in the usage of office software packages (MS Word, Excel, etc.) and knowledge of spreadsheet and data analysis. Experience in working in an international environment and in liaising with a variety of partners at all levels of the hierarchy.</p><h2>Skills</h2><p>Familiarity with IOM/UN administrative and financial management. Excellent coordination and information management skills. Ability to extract, interpret, analyse and format data and make decision rapidly to resolve operational problems. Capacity to work effectively in high-pressure, rapidly changing environments. Ability to meet deadlines and work under pressure. Personal commitment, efficiency, flexibility, drives for results. Ability to work effectively and harmoniously with colleagues from varied cultures and professional backgrounds. Ability to handle confidential matters.</p><h2>Languages</h2><p>Fluency in English is required Arabic and Kurdish are advantage Languages. IOM s official languages are English, French and Spanish. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><h2>Required Competencies</h2><p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><p>all IOM staff members must abide by and demonstrate these three values:</p><ul><li><strong>Inclusion and respect for diversity:</strong> Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency:</strong> Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism:</strong> Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li></ul><h2>Courage:</h2><p>Demonstrates willingness to take a stand on issues of importance.</p><h2>Empathy:</h2><p>Shows compassion for others, makes people feel safe, respected and fairly treated.</p><h2>Core Competencies behavioural indicators (Level 2)</h2><ul><li><strong>Teamwork:</strong> Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results:</strong> Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge:</strong> Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability:</strong> Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication:</strong> Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators (Level 2)</h2><p>(applicable only if position is with direct reports)</p><ul><li><strong>Leadership:</strong> Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others:</strong> Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust:</strong> Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision:</strong> Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li><strong>Humility:</strong> Leads with humility and shows openness to acknowledging own shortcomings.</li></ul>