Day Shift Jobs in Iraq

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>We’re looking for an Assistant Store Supervisor to join the team and focus on growing our own Dark Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><p><strong>What's On Your Plate?</strong></p><br><ul><li><p>Operational Execution: Manage day-to-day store operations during assigned shifts, including inbound receiving, stocking, and efficient pick-and-pack fulfillment.</p><br></li><li><p>Inventory Accuracy: Drive accurate inventory control through consistent cycle counts and rigorous stock takes, ensuring stock levels align with demand planning to prevent OOS/OVS.</p><br></li><li><p>Performance Metrics: Actively contribute to store performance targets, with a core focus on the Store Audit Score, preparation time, and operational efficiency.</p><br></li><li><p>Staff &amp; Shift Management: Execute shift scheduling and coordination to ensure optimal coverage and productivity.</p><br></li><li><p>Compliance &amp; Policy Adherence: Enforce strict hygiene, sanitation, and safety standards. Ensure all activities adhere to company SOPs, disciplinary matrices, and attendance protocols.</p><br></li><li><p>Proactive Problem-Solving: Monitor fulfillment workflows to identify bottlenecks and collaborate with the Store Supervisor to implement corrective actions and process improvements.</p><br></li></ul><br>Qualifications<br><ul><li><p>You have at least 3-5 years of experience in supermarkets&nbsp;</p><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br></li><li><p>Good communication skills, and always like to be hands-on with several tools.</p><br></li><li><p>Additionally, you have robust interpersonal and intercultural skills.&nbsp;</p><br></li><li><p>Language skills:Good&nbsp;English and Arabic would be highly advantageous.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary</strong></p><br><p>We’re looking for a Store Supervisor to join the team and focus on growing our own Dark Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><p><strong>What's On Your Plate?</strong></p><br><ul><li><p>Operational Execution: Manage day-to-day store operations during assigned shifts, including inbound receiving, stocking, and efficient pick-and-pack fulfillment.</p><br></li><li><p>Inventory Accuracy: Drive accurate inventory control through consistent cycle counts and rigorous stock takes, ensuring stock levels align with demand planning to prevent OOS/OVS.</p><br></li><li><p>Performance Metrics: Actively contribute to store performance targets, with a core focus on the Store Audit Score, preparation time, and operational efficiency.</p><br></li><li><p>Staff &amp; Shift Management: Execute shift scheduling and coordination to ensure optimal coverage and productivity.</p><br></li><li><p>Compliance &amp; Policy Adherence: Enforce strict hygiene, sanitation, and safety standards. Ensure all activities adhere to company SOPs, disciplinary matrices, and attendance protocols.</p><br></li><li><p>Proactive Problem-Solving: Monitor fulfillment workflows to identify bottlenecks and collaborate with the Sr. Store Supervisor to implement corrective actions and process improvements.</p><br></li></ul><br>Qualifications<br><ul><li><p>You have at least 4-6&nbsp;years of experience in supermarkets&nbsp;</p><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br></li><li><p>Good communication skills, and always like to be hands-on with several tools.</p><br></li><li><p>Additionally, you have robust interpersonal and intercultural skills.&nbsp;</p><br></li><li><p>Language skills: Fluent English and Arabic would be highly advantageous.</p><br></li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>We’re looking for a Store Supervisor to join the team and focus on growing our own Dark Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li><p>Operational Execution: Manage day-to-day store operations during assigned shifts, including inbound receiving, stocking, and efficient pick-and-pack fulfillment.</p><br><br></li><li><p>Inventory Accuracy: Drive accurate inventory control through consistent cycle counts and rigorous stock takes, ensuring stock levels align with demand planning to prevent OOS/OVS.</p><br><br></li><li><p>Performance Metrics: Actively contribute to store performance targets, with a core focus on the Store Audit Score, preparation time, and operational efficiency.</p><br><br></li><li><p>Staff &amp; Shift Management: Execute shift scheduling and coordination to ensure optimal coverage and productivity.</p><br><br></li><li><p>Compliance &amp; Policy Adherence: Enforce strict hygiene, sanitation, and safety standards. Ensure all activities adhere to company SOPs, disciplinary matrices, and attendance protocols.</p><br><br></li><li><p>Proactive Problem-Solving: Monitor fulfillment workflows to identify bottlenecks and collaborate with the Sr. Store Supervisor to implement corrective actions and process improvements.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>You have at least 4-6&nbsp;years of experience in supermarkets&nbsp;</p><br><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br><br></li><li><p>Good communication skills, and always like to be hands-on with several tools.</p><br><br></li><li><p>Additionally, you have robust interpersonal and intercultural skills.&nbsp;</p><br><br></li><li><p>Language skills: Fluent English and Arabic would be highly advantageous.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary</strong></p><br><br><p>We’re looking for an Assistant Store Supervisor to join the team and focus on growing our own Dark Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!</p><br><br><p><strong>What's On Your Plate?</strong></p><br><br><ul><li><p>Operational Execution: Manage day-to-day store operations during assigned shifts, including inbound receiving, stocking, and efficient pick-and-pack fulfillment.</p><br><br></li><li><p>Inventory Accuracy: Drive accurate inventory control through consistent cycle counts and rigorous stock takes, ensuring stock levels align with demand planning to prevent OOS/OVS.</p><br><br></li><li><p>Performance Metrics: Actively contribute to store performance targets, with a core focus on the Store Audit Score, preparation time, and operational efficiency.</p><br><br></li><li><p>Staff &amp; Shift Management: Execute shift scheduling and coordination to ensure optimal coverage and productivity.</p><br><br></li><li><p>Compliance &amp; Policy Adherence: Enforce strict hygiene, sanitation, and safety standards. Ensure all activities adhere to company SOPs, disciplinary matrices, and attendance protocols.</p><br><br></li><li><p>Proactive Problem-Solving: Monitor fulfillment workflows to identify bottlenecks and collaborate with the Store Supervisor to implement corrective actions and process improvements.</p><br><br></li></ul><br>What you need to be successful<br><ul><li><p>You have at least 3-5 years of experience in supermarkets&nbsp;</p><br><br></li><li><p>You are someone energized by the unknown and look forward to learning each day on the job.</p><br><br></li><li><p>Good communication skills, and always like to be hands-on with several tools.</p><br><br></li><li><p>Additionally, you have robust interpersonal and intercultural skills.&nbsp;</p><br><br></li><li><p>Language skills:Good&nbsp;English and Arabic would be highly advantageous.</p><br><br></li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide transportation (Cars) per request, send and receive mail among all Iraqi districts, organize shift schedule for drivers (local and company cars). Organize shift drivers (local and company car. Provide transportation for all department per request. Provide transportation for national and international staff from airport to office and opposite. Send and receive all mail and goods among Iraq. On call day and night.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum: High School, or Diploma or equivalent.</li><li>Preferred: Bachelor's degree in Logistics, Supply Chain, Business Administration.</li><li>2-3 years in freight forwarding, transport operations, or logistics .</li><li>Computer Skills (Excel, Word and GPS/Transportation fleet Software or SP system).</li><li>Knowledge of transport documentation, route optimization, and maintenance schedules.</li><li>Language Skill (Arabic, Kurdish English is preferred).</li><li>Ability to work under pressure, negotiate rates, and manage customer service.</li></ul><p>Behavioral Competencies: Delivering Results &amp; Fostering Ownership Building Customer Value Technical Competencies: Transportation &amp; Fleet Management Route Planning &amp; Traffic Regulations Technical Writing and Reporting Documents &amp; Records Management Safety Management Problem Solving</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><b>Role Purpose</b><br>Zain Iraq is Actively recruiting to hire Call Center Agent who is Responsible for handling day-to-day requests from customers and ensuring resolution of complaints in an efficient and timely manner whilst ensuring a high level of customer satisfaction. In addition, the role involves direct interaction with current and potential customers with regards to inquiries or seeking information on products/services.<br><b>Responsibilities</b><br><br>Understand Customer Care strategy and plans and participate in the achievement of objectives and targets<br><br>Implement Customer Care Department s policies and procedures<br><br>Receive and respond to customers and provide information on products/services and handle outbound/inbound calls to ensure information is provided on Zain new products/services/promotions<br><br>Escalate cases as needed to ensure questions are addressed in a timely and efficient manner<br><br>Upsell/cross-sell products/services to increase sales and generate revenues<br><br>Handle outgoing calls/mail channel lists to obtain customer feedback<br><br>Maintain professional and courteous communication / quality of service with customers at all times to maintain customer satisfaction<br><br>Support new services/products development to ensure fulfilment of requirements impacting quality of products/services<br><br>Implement tasks as per the established plan, policies and procedures to ensure consistency in handling business cases and achieving targets<br>Education, Experience and Competencies<br>Education<br><br>Bachelor s degree in business administration-related field or equivalent<br>Experience<br><br>Up to 2 years of experience in related field<br><br>Time Flexible. (Capable to work on Evening shift on site)<br>Competencies<br>Behavioral<br><br>Serving our Customers<br><br>Achievement Driven<br><br>Information Seeking<br>Technical<br><br>Verbal and Written Communication<br><br>Managing Information<br><br>Technology Application<br><br>IT User Support<br><br>Sales Management<br>IDE Competency<br><br>Courage to Engage<br><br>Addressing Bias<br><br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p><b>Tasks and Responsibilities</b></p><ul><li>Provide timely advice and assistance to the Project Security Manager / Site Security Manager specific to the operational capability of the Static Guard Force</li><li>Coordinate and oversee the duties of the Guard Force (day and night shifts) and provide advice, guidance and direction as required.</li><li>Provide situational leadership to subordinate members.</li><li>Assist in the day-to-day administration of the Guard Force by overseeing the submission of reports and all administrative matters</li><li>Ensure tasks and duties allocated to Guard Force personnel are completed effectively and in accordance with instructions.</li><li>Oversee the performance of members so as to ensure a high level of discipline, accountability and training is maintained in accordance with Guard Force Standard Operating Procedures.</li><li>Ensure that regular inspections of all equipment is carried out in accordance with SOP s</li><li>Regularly monitor the general health, well-being, effectiveness and morale of the Guard Force and immediately report any concerns to the Project Security Manager / Site Security Manager</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum of 5 years of military/police experience, with at least 6 months of operation experience</p><p>12 months commercial experience working within Iraq</p><p>Non-native English speakers from countries where English is not the official language: proof (dated within the last two years) of language ability based on theTOEFL testing process with score of 110 or above or the IELTS of 8 or above.</p><p>Valid SIA Frontline Close Protection Licence</p><p>Valid certificate for FPOS-I Level 4 and/or FREC Level 3 and/or AoFAQ Level 3 Military records</p><p>Holds a BTEC Level 3 Close Protection Certificate recognised by the Security Industry Authority (SIA) and accredited by Ofqual</p><p>HECPO qualified preferable</p><p></p></section>

<p><h4>Essential responsibilities:</h4> <p>Aerostat operators/user-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</p> <p>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted intelligence, surveillance, and reconnaissance (ISR) platform, its mobile mooring platform (MMP), sensor payload(s), communications and navigation systems as well as associated support equipment (boom lift, forklift, all terrain vehicles (ATVs), and electrical power generators).</p> <p>Candidate will perform user-level maintenance functions including performing hands-on preventative maintenance checks and services (PMCS), troubleshooting, removing and replacing line replaceable units (LRUs), and removing and replacing payloads.</p> <p>Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p> <h4>Minimum requirements:</h4> <ul> <li>High school diploma or equivalent is required.</li> <li>Two-year associate’s degree in a technical field from an accredited college can substitute for work experience.</li> <li>Must have an active secret US government clearance or the ability to obtain a secret clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must have a valid U.S. passport with a minimum of one year remaining.</li> <li>Must have valid US driver’s license.</li> <li>Knowledge of and experience in the operations of hardware systems and components.</li> <li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li> <li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li> <li>At least one (1) year previous aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li> </ul> <p><strong>1) Electrical maintenance mechanic</strong></p> <ul> <li>Possess at least two (2) years aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li> <li>Two years of hands-on experience in performing operations and maintenance tasks either on an aerostat system or a related industry/military equivalent is required.</li> <li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li> <li>Ability to read electronic schematics.</li> <li>O&M of electro-mechanical equipment to include one or more of the following: <ul> <li>Hydraulic/servo valves</li> <li>Hydraulic actuators, control systems</li> <li>Test and diagnostic equipment</li> </ul> </li> </ul> <p><strong>2) Networking, IT & information systems</strong></p> <ul> <li>Two years’ experience is required.</li> <li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered.</li> <li>CCIE certification with fiber optic certification is preferred.</li> </ul> <p><strong>3) Mechanical maintenance</strong></p> <ul> <li>Mechanical maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such as National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li> <li>Two years of hands-on experience on an aerostat system or a related industry/military equivalent is required.</li> <li>O&M of mechanical equipment to include one or more of the following: hydraulic systems, winch systems, tether/cable handling systems, industrial generator sets, power switch gear, HVAC, cranes aerial lift, forklift, industrial generator sets.</li> </ul> <h4>Physical requirements:</h4> <ul> <li>Requires the ability to regularly lift up to 50 lbs.</li> <li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li> <li>Requires the flexibility to bend/stoop, squat repetitive during shift.</li> <li>Requires the ability to regularly kneel repetitive for shift.</li> <li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li> <li>Requires the ability to stretch/reach on a repetitive basis for shift.</li> <li>Requires the ability to walk extensively throughout the plant during shift.</li> <li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li> </ul> <h4>Medical requirements:</h4> <p>Successfully complete and pass the medical and dental examinations as required by the employer and customer for deployment to Iraq.</p> <p>Must maintain physical and dental requirements for the duration of the deployment.</p> <h4>Working and living conditions:</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p></p><p></p>

<p><h4>Essential responsibilities:</h4> <p>Aerostat operators/user-level maintainers will participate in the overall, hands-on operation of the aerostat system including launch, in-flight, recovery, and moored activities.</p> <p>Candidates will perform all functions to operate the PGSS/PTDS, an aerostat mounted intelligence, surveillance, and reconnaissance (ISR) platform, its mobile mooring platform (MMP), sensor payload(s), communications and navigation systems as well as associated support equipment (boom lift, forklift, all terrain vehicles (ATVs), and electrical power generators).</p> <p>Candidate will perform user-level maintenance functions including performing hands-on preventative maintenance checks and services (PMCS), troubleshooting, removing and replacing line replaceable units (LRUs), and removing and replacing payloads.</p> <p>Candidate must possess a diverse range of skills with the ability to quickly adapt to new situations. Tasks will be performed under direction of higher classified technicians and/or site personnel.</p> <h4>Minimum requirements:</h4> <ul> <li>High school diploma or equivalent is required.</li> <li>Two-year associate’s degree in a technical field from an accredited college can substitute for work experience.</li> <li>Must have an active secret US government clearance or the ability to obtain a secret clearance. Note: US citizenship is required to obtain a secret clearance.</li> <li>Must have a valid U.S. passport with a minimum of one year remaining.</li> <li>Must have valid US driver’s license.</li> <li>Knowledge of and experience in the operations of hardware systems and components.</li> <li>Experience in fault detection, isolation, and correction of hardware systems and individual components.</li> <li>Ability to perform routine system maintenance and analysis functions including: hardware configurations; adding, removing and replacing hardware components; use of hardware and software diagnostic testing tools; reading of electronic circuit schematics; and repairing printed circuit boards.</li> <li>At least one (1) year previous aerostat experience OR two (2) years of experience in the following areas may be substituted in lieu of aerostat experience:</li> </ul> <p><strong>1) Electrical maintenance mechanic</strong></p> <ul> <li>Possess at least two (2) years aerostat experience as an operator at the 20 series level or greater from Army MOS 35F (Intelligence Analyst), 35G (Geospatial Intelligence Imagery Analyst), 35H (Common Ground System Analyst), 96R (Ground Surveillance Systems Operator), 96U (Unmanned Aerial Vehicle Operator), or military branch equivalent.</li> <li>Two years of hands-on experience in performing operations and maintenance tasks either on an aerostat system or a related industry/military equivalent is required.</li> <li>Must be qualified at the 10 series or greater level (via military or civilian technical schools) is required.</li> <li>Ability to read electronic schematics.</li> <li>O&M of electro-mechanical equipment to include one or more of the following: <ul> <li>Hydraulic/servo valves</li> <li>Hydraulic actuators, control systems</li> <li>Test and diagnostic equipment</li> </ul> </li> </ul> <p><strong>2) Networking, IT & information systems</strong></p> <ul> <li>Two years’ experience is required.</li> <li>Must be qualified at the 10 series or greater level; MOS 25B/F or other military branch equivalent or industry occupational specialties as a CISCO Network Administrator; Army MOS 25L/N or other military branch equivalent or industry occupational specialties as a Network Installation (BICSI or Network + or Comp T Certification) will be considered.</li> <li>CCIE certification with fiber optic certification is preferred.</li> </ul> <p><strong>3) Mechanical maintenance</strong></p> <ul> <li>Mechanical maintenance with qualifications at the 10 series or greater from U.S. Army MOS 94D/X and 91/B/S/W or other military branch equivalent, or industry occupational specialties such as National Institute for Automotive Service Excellence (ASE) Certified Truck Mechanic or Federal Aviation Administration (FAA) General Mechanic 1 or greater.</li> <li>Two years of hands-on experience on an aerostat system or a related industry/military equivalent is required.</li> <li>O&M of mechanical equipment to include one or more of the following: hydraulic systems, winch systems, tether/cable handling systems, industrial generator sets, power switch gear, HVAC, cranes aerial lift, forklift, industrial generator sets.</li> </ul> <h4>Physical requirements:</h4> <ul> <li>Requires the ability to regularly lift up to 50 lbs.</li> <li>Requires the ability to regularly climb extension ladders, roof ladder, stepladders, and stairs at least 10 times during shift.</li> <li>Requires the flexibility to bend/stoop, squat repetitive during shift.</li> <li>Requires the ability to regularly kneel repetitive for shift.</li> <li>Requires the ability to move in a 90-degree fashion on a repetitive basis for shift.</li> <li>Requires the ability to stretch/reach on a repetitive basis for shift.</li> <li>Requires the ability to walk extensively throughout the plant during shift.</li> <li>Requires the ability to interact with all clients in a professional and friendly manner despite periods of stress.</li> </ul> <h4>Medical requirements:</h4> <p>Successfully complete and pass the medical and dental examinations as required by the employer and customer for deployment to Iraq.</p> <p>Must maintain physical and dental requirements for the duration of the deployment.</p> <h4>Working and living conditions:</h4> <p>This position may be located in a war zone, in an environment with harsh and dangerous working and living conditions. While performing the duties of this job, the employee may regularly be exposed to extreme and austere desert-like environment. Temperatures can reach 120-130 degrees Fahrenheit/50-55 degrees Celsius during the summer months. Employees must be willing and able to perform regular job requirements in this austere, extreme environment, as well as willing and able to deploy to CENTCOM, EUCOM, and AFRICOM for extended periods. Work schedules are a minimum of 6 days per week and 10 hours per day, while some jobs have higher daily and weekly minimums.</p></p><p></p>

<p>Job Specification • Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required. • Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN). • Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations. • Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron. • Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures. • Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations. • Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures. • Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required. Human and Technical Resources • Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare. • Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift. • Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action. Planning and Programme • Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement. • Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations. Core Operational Activities • Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager. • Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk. • Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP. • Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris. Human Resources Management • Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework. • Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions. • Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education • Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution. • A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage) Experience • Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility. • Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination. • Experience across multiple Airside Operational functions is highly desirable. Computer Skills • Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential) • Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms. Language Skills • English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent • Arabic: working proficiency (Desirable). Training Requirements • ICAO Annex 14 – Aerodromes (Essential). • ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential). • Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential). • Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable). • Aerodrome Wildlife Hazard Management (Highly Desirable). • FOD Prevention Programme certification (Highly Desirable). • First Aid / Basic Life Support (Desirable).</p>

<p>Job Specification • Act as the primary liaison and first point of contact for ATC, RFF, Ground Handling Agents, Airlines, Engineering, and external stakeholders on all airside operational matters during the shift, escalating to the Head of Airside Operations where required. • Ensure strict enforcement of Airside Driving Regulations (ADR), Apron Discipline, and all active Airside Driving Permits (ADP) and Airside Vehicle Permits (AVP) throughout the shift; direct shift inspectors to act on violations and authorize the issuance of Non-Compliance Notices (NCN). • Coordinate and direct Wildlife Hazard Management activities during the shift, ensuring that wildlife observations are reported, logged, and acted upon in accordance with the Wildlife Hazard Management Plan, and that the runway and movement area remain safe for operations. • Oversee apron safety and operational discipline across all apron zones, including monitoring of ground handling activities, FOD prevention, fuel safety compliance, and resolution of apron. • Authorize and oversee emergency and contingency responses for airside-specific incidents during the shift — including runway/taxiway incursions, ground handling accidents, FOD alerts, fuel spills, airside vehicle accidents, and wildlife strikes — in accordance with the Airport Emergency Plan (AEP) and Airside Operations contingency procedures. • Complete, review, and submit comprehensive shift log reports capturing all significant events, incidents, operational decisions taken, and handover notes for each shift, ensuring accurate and auditable records for the Head of Airside Operations. • Conduct or delegate shift airside inspections of the movement area, apron, perimeter roads, and active worksites, ensuring compliance with ICAO Annex 14 standards, aerodrome certification requirements, and airport operational procedures. • Represent Airside Operations in real-time coordination calls, Airside Operations Room meetings, and pre/post-flight briefings during the shift as required. Human and Technical Resources • Direct and coordinate the full complement of Airside Operations shift staff across all sections for the duration of the shift, ensuring appropriate task allocation, coverage of all operational zones, and staff welfare. • Utilize the available management systems, stand planning tools, NOTAM databases, radio communication systems, and CCTV/surveillance platforms to maintain real-time situational awareness and operational control throughout the shift. • Ensure all shift operational vehicles and equipment are serviceable and deployed effectively; report unserviceable assets to the Head of Airside Operations and Engineering for immediate action. Planning and Programme • Review and brief all shift staff on the daily flight programme, scheduled airside works, active NOTAMs, planned closures, and any regulatory or safety advisories at shift commencement. • Contribute shift-level observations and operational data to the continuous improvement of Airside Operations procedures, SOPs, and contingency plans by providing structured feedback to the Head of Airside Operations. Core Operational Activities • Execute structured shift start and shift end handovers, ensuring all active permits, incidents, NOTAMs, ongoing works, and outstanding actions are clearly communicated and transferred to the incoming duty manager. • Authorize real-time operational decisions including temporary runway/taxiway restrictions, emergency equipment pre-positioning, and suspension of airside work activities when safety is at risk. • Coordinate the activation and stand-down of airside emergency responses for airside-specific incidents, ensuring all relevant parties (ATC, RFF, Ground Handlers, Engineering, airside operations team) are notified and deployed in accordance with the AEP. • Monitor and enforce FOD (Foreign Object Debris/Damage) prevention programmes across all apron and movement area zones, directing FOD inspections and ensuring immediate clearance of any identified debris. Human Resources Management • Provide direct line management, mentoring, and performance evaluation for all operational shift subordinates in alignment with the airport HR and competency framework. • Manage leave planning, duty rosters, and workforce scheduling to ensure continuous, uninterrupted operational coverage of all shift functions. • Identify training and career development opportunities for Operations Section staff and foster a safety-first, accountability-driven team culture.</p><p>Education • Bachelor's Degree, (Preferably in Aviation Management, Airport Operations, Aeronautical Science) Engineering, or a related discipline from a recognized institution. • A post-graduate qualification or diploma in Aviation/Airport Management is an added advantage) Experience • Minimum 6 years of progressive experience in airport airside operations, of which at least 2 years must be in a supervisory or senior Operational role with demonstrated shift management responsibility. • Proven experience in apron management, movement area operations, airside safety enforcement, and emergency/contingency coordination. • Experience across multiple Airside Operational functions is highly desirable. Computer Skills • Professional knowledge of Microsoft Suite (especially Word, PowerPoint and Excel) (Essential) • Demonstrated competency with various Airport Operations Management Systems (AODB, FIDS, stand planning tools), NOTAM databases, radio communication systems, and airside surveillance/CCTV platforms. Language Skills • English: solid written and spoken proficiency (Essential). English Language Proficiency - Minimum ICAO Level 4 or equivalent • Arabic: working proficiency (Desirable). Training Requirements • ICAO Annex 14 – Aerodromes (Essential). • ICAO Safety Management System (SMS) – ICAO-recognized institute (Essential). • Coordination of Emergency Response (Aerodrome Emergency Planning) (Essential). • Airside Driving Permit / Airside Driving Assessor certification (Highly Desirable). • Aerodrome Wildlife Hazard Management (Highly Desirable). • FOD Prevention Programme certification (Highly Desirable). • First Aid / Basic Life Support (Desirable).</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: System Monitoring Actively monitor applications, servers, and network using dashboards and alerts; identify anomalies and take immediate action or escalate when thresholds are breached.<br> Incident Management Own incidents from detection to closure: validate alerts, classify severity, perform initial troubleshooting, apply fixes when possible, and escalate with proper details.<br> Troubleshooting &amp; Support Perform first-level diagnosis using logs, metrics, and system checks; restart services, verify dependencies, and support L2 teams with accurate findings.<br> Communication &amp; Reporting Provide clear incident updates to stakeholders, log all actions in the ticketing system, and ensure proper documentation and shift handover notes.<br> Service Availability Track system uptime and performance; proactively act on alerts to prevent outages and ensure SLA targets are met.<br> Change &amp; Deployment Support Monitor systems during releases, validate service health post-deployment, and report or escalate any issues observed during change windows.<br> Shift Operations Work in assigned shifts (24/7), respond to alerts within SLA, and ensure smooth handover with complete status and pending actions.<br> Education Bachelor’s degree in Computer Science, IT, Electronics, or related field Experience 1–3 years in NOC / SOC / IT Operations with hands-on incident handling in production environments (24/7 support experience required) Networking Knowledge Practical understanding of TCP/IP, DNS, HTTP/HTTPS, VPN (evidenced by troubleshooting or support roles) Systems Administration Hands-on experience with Linux and/or Windows Server (service checks, logs, basic commands, system health) Monitoring Tools Experience Proven use of monitoring/logging tools (e.<br>g., Elastic Stack, Kibana, Zabbix, Grafana) for alerting and issue investigation Log &amp; Metrics Analysis Demonstrated ability to analyze logs and system metrics to detect issues and support root cause analysis Incident Management Experience following structured incident management and escalation processes (ticketing systems, SLAs, severity handling)</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview This position is physically located in Balad, Iraq The Airfield Operations Specialist is responsible for the comprehensive management of the airfield's day-to-day operations, ensuring a safe, secure, and efficient environment for both local aircraft and transient flights. This role involves coordinating activities such as runway maintenance, aircraft safety checks, and communication with air traffic control to facilitate fluid operations. The Airfield Operations Specialist is also tasked with implementing safety protocols and addressing any operational issues that may arise. Responsibilities This position description is subject to change at any time as needed to meet the requirements of the program or company. + Inspect all areas of the airfield, including pavements, markings, signs, lighting, obstructions, address Bird/Wildlife Aircraft Strike Hazard (BASH) concerns, fencing, habitat management, construction areas, Foreign Object Debris (FOD), and airfield fueling activities, in accordance with applicable regulations. + Individuals must be able to operate a vehicle on an airfield and communicate with the air traffic control tower. + Effectively coordinate closures with little to no disturbance to flying operations. + Coordinate construction activities on the airfield and prioritize discrepancies for maintenance repairs. Respond to in-flight and ground emergencies on the airfield. + Familiar with base operations: maintaining events logs, flight schedules/logs, use of crash phone and emergency notifications, updating airfield status boards and discrepancy logs. + Familiar with airfield driving programs and requirements with the ability to effectively train new airfield drivers. + Issue notice to airmen via the FAA NOTAM (Federal Aviation Administration Notice to Air Mission) system. + Must be able to multitask in high-stress situations + Coordinate all aircraft activities with relevant departments to ensure continuous operations. + Familiar with wildlife control devices such as BASH cannons. + Enforce a FOD-free airfield. + Work collaboratively with other departments, agencies, foreign governments, and foreign nationals to complete work harmoniously. + Coordinate day-to-day airfield activities. + Required to work rotating day and night shifts. Qualifications + QUALIFICATIONS + Must possess the requisite skill level and meet career progression standards in accordance with DAFMAN 13-204v2, achieving qualifications at the journeyman level or equivalent. + USAF Airfield Management 5-Skill level certification or other acceptable certifications preferred. + A minimum of three (3) years of experience in airfield management is required, along with an additional three (3) years of experience as an airfield management shift lead or in an equivalent position + A high school diploma is required. An Associate's degree (AA/AS) in aviation is preferred. + Candidates must be able to obtain an airfield driver permit and must have normal color vision. + A valid state driver's license is also required. + Applicants should have knowledge of airfield criteria, conditions, and safety factors that are essential for imposing restrictions on aircraft operations and issuing NOTAMs (Notices to Airmen). + Proficient in radio and telephone procedures, as well as skills in message and report preparation, and notification procedures. + Knowledge of airfield criteria, conditions and safety factors that provide the basis for imposing restrictions on aircraft operations and issuance of NOTAMS. + Familiarity with applicable DOD, FAA, and ICAO regulations and procedures necessary to support the safe conduct of flight operations is also required. + PREFERRED QUALIFICATIONS + An Associate's degree (AA/AS) in aviation preferred. + PHYSICAL REQUIREMENTS AND WORK CONDITIONS + Candidates are required to work in a challenging physical environment, which may include exposure to sand, strong odors, noise, extreme weather conditions, and various occupational risks. + Flexibility is essential, as the role may involve short notice movements in adverse conditions. + Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. + Must be capable of working in an extreme weather condition with temperatures exceeding 120 degrees Fahrenheit. + Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). + Includes some industrial production environment conditions as well. + Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. + Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. + Must comply with all Fire and Safety Regulations and post policies. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.</p> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Launch Your Career as a Field Engineer with Weatherford</strong> &nbsp;</p><br><p>Are you ready to kick-start your engineering career in a hands-on, high-impact role? At Weatherford, our Field Engineers are the essential connection between our&nbsp;cutting-edge&nbsp;technologies and the real-world challenges faced in oil and gas rigs. &nbsp;</p><br><p>This is more than just a job —&nbsp;it’s&nbsp;an adventure.&nbsp;You’ll&nbsp;be working in the field, often at remote rig sites, where&nbsp;you’ll&nbsp;gain unmatched experience and responsibility from day one. Whether&nbsp;it’s&nbsp;assembling equipment, analysing data, or solving problems on the fly,&nbsp;you’ll&nbsp;be at the heart of operations that matter. &nbsp;</p><br><p><strong>Your Development Journey</strong> &nbsp;</p><br><p>You’ll&nbsp;be enrolled in our 4-year Field Engineer Technical Development Program, which blends classroom learning with real-world experience: &nbsp;</p><br><ul> <li>Year 1: Work with guidance and take part in hands-on training at one of our global&nbsp;centers. Travel may be needed to gain real-world experience&nbsp;</li> <li>Year 2: Take on more responsibility at the wellsite while continuing to grow your technical skills through hands-on and classroom training&nbsp;</li> <li>Years 3 &amp; 4: Expanding your knowledge and skills, and may lead teams at the wellsite while serving as the main contact for our clients&nbsp;</li></ul><p><strong>Your day-to-day could include: </strong>&nbsp;</p><br><ul> <li>Prepare, deploy, and&nbsp;operate&nbsp;advanced downhole tools to meet specific wellsite objectives&nbsp;</li> <li>Utilize&nbsp;cutting-edge&nbsp;simulation software to design and&nbsp;optimize&nbsp;wellsite solutions tailored to client needs&nbsp;</li> <li>Analyse performance data and recommend improvements &nbsp;</li> <li>Manage equipment&nbsp;logistics&nbsp;and ensure seamless setup and operation at the rig site&nbsp;</li> <li>Create detailed post-job reports and share actionable insights with clients and internal teams&nbsp;</li> <li>Champion a culture of continuous improvement with a strong focus on safety, quality, and performance&nbsp;</li> <li>Deliver front-line engineering support to our customers throughout operations, resolving issues independently&nbsp;</li></ul><p>&nbsp;<strong>What&nbsp;We’re&nbsp;Looking For</strong> &nbsp;</p><br><ul> <li>Graduated with bachelor’s degree in engineering (all fields) within the last 24 months&nbsp;</li> <li>No more than 1 year of experience&nbsp;</li> <li>English language fluent&nbsp;proficiency&nbsp;(written and spoken)&nbsp;</li> <li>Strong communication&nbsp;and interpersonal skills&nbsp;</li> <li>Ability to analyse complex problems, apply critical thinking, and make informed decisions&nbsp;</li> <li>A passion for hands-on work and learning in dynamic environments (onshore and offshore)&nbsp;</li></ul><p><strong>What to Expect</strong> &nbsp;</p><br><p>This role is physically and mentally demanding.&nbsp;You’ll&nbsp;work 12-hour shifts (day or night), often in tough weather conditions. You may be away from home for extended periods, including weekends and holidays. But if&nbsp;you’re&nbsp;up for the challenge, the rewards are big. &nbsp;</p><br><p>You’ll&nbsp;join one of our specialized product lines, such as: &nbsp;</p><br><ul> <li>Completions &nbsp;</li> <li>Drilling Services &nbsp;</li> <li>Wireline Services &nbsp;</li> <li>Artificial Lift &nbsp;</li> <li>Well Services &nbsp;</li> <li>Managed Pressure Drilling…and many more &nbsp;</li></ul><p><strong>Why Join Us?</strong> &nbsp;</p><br><ul> <li>Fast-track your career with structured development and mentorship &nbsp;</li> <li>Work with&nbsp;cutting-edge&nbsp;technology in real-world settings &nbsp;</li> <li>Travel, learn, and grow with a global leader in energy services &nbsp;</li> <li>Open doors to future roles in operations, product management, sales, and more &nbsp;</li></ul><p>Ready to engineer your future? Apply now and start your journey with Weatherford&nbsp;</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>About Zaincash</strong> </p> <p>ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq. </p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.</li> <li>Escalate unresolved or complex issues to the relevant department and follow up until closure.</li> <li>Maintain detailed and accurate records of customer interactions, transactions and complaints.</li> <li>Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.</li> <li>Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul> <li> <strong>Education:</strong> Bachelor s degree in Business Administration or relative field.</li> <li> <strong>Languages:</strong> Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.</li> <li> <strong>Availability:</strong> Ability to work on a shift rotation.</li> <li> <strong>Experience:</strong> Minimum of 1 year experience in customer service or a related field</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA’s Best Mobile Innovation Supporting Humanitarian Situations.<br> The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more.<br> For more information, please visit www.<br>zaincash.iq. Responsibilities: Handle customer inquiries and requests through calls, email, live chat, social media and other communication channels.<br> Escalate unresolved or complex issues to the relevant department and follow up until closure.<br> Maintain detailed and accurate records of customer interactions, transactions and complaints.<br> Contribute to achieving team performance targets, customer satisfaction goals and operational KPIs.<br> Adhere to the quality standards and service level agreements (SLAs) for response times, resolution times, and customer satisfaction.<br> Education: Bachelor’s degree in Business Administration or relative field.<br> Languages: Fluency in Kurdish and Arabic is mandatory; basic knowledge of English is required.<br> Availability: Ability to work on a shift rotation.<br> Experience: Minimum of 1 year experience in customer service or a related field</span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervise daily operations of the Customer Care team to ensure service quality and efficiency. Monitor team performance and ensure all customer inquiries are handled within defined SLAs. Provide continuous guidance, coaching and support to team members. Handle escalated customer complaints and ensure proper resolution. Prepare and share daily, weekly and monthly performance reports. Provide detailed statistical feedback to management for evaluation and reward purposes. Ensure all team members are updated on new products, features, policies, and incidents. Identify performance gaps and develop action plans to improve team productivity. Conduct regular performance reviews and one-on-one sessions with team members. Maintain and update department FAQs and knowledge base. Ensure adherence to company policies, procedures and compliance requirements. Monitor team attendance, adherence and shift scheduling. Support on onboarding of new comers. Identify process improvement opportunities and recommend solutions. Coordinate with other departments to resolve customer issues. Manage workload distribution to ensure balanced team performance. Track and improve KPIs (CSAT, FCR, FRT, AHT, SLAs).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education:</b> Bachelor s degree in Business Administration, Communications or a related field.</p><p><b>Languages:</b> Arabic (mandatory) and good command of English (spoken and written).</p><p><b>Availability:</b> Flexibility to work rotating shifts.</p><p><b>Experience:</b> Minimum 1 2 years in customer service or a related field is required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><strong>Responsibilities</strong> <br> <br> <p> <strong> <em>This position description is subject to change at any time as needed to meet the requirements of the program or company.</em> </strong> </p> <ul> <li>Reports to the Assistant Chief of Operations and functions under their direct supervision.</li> <li>Supervises a structural and/or aircraft firefighting crew at assigned fire department to ensure compliance with PWS and all local requirements are met.</li> <li>Assigns, directs, and reviews the work of assigned subordinate employees who assist in carrying out program activities. Ensure timely submittal of CDRL, deliverable, and work product reports pertaining to the operations section as required. Ensure scheduling of required fire protection equipment inspections to comply and meet PWS requirements for the department.</li> <li>Prevents loss of life and minimizes damage to property and the environment from fire by directing fire attack, confinement, salvage, overhaul, ventilation and rescue activities, to include performing emergency medical care and CPR. Protects and preserves evidence at a fire scene and may participate in investigation of fire incidents.</li> <li>Assures that procedures are affected; station logs and other records pertinent to reports, activities, drills, equipment inspections, etc., are maintained properly and submitted within time limits, if required.</li> <li>Maintains current knowledge of the base, its structures, and all systems related to fire protection.</li> <li>Ensures related firefighting duties are accomplished and documented as outlined in the PWS and department work instructions. When aircraft/facility pre-fire plans are outdated, develop and provide updates. Performs required operators maintenance and tests on rescue tools and saws, ground ladders, fire hose, ropes, harnesses and hardware; serviceable inspections of firefighters protective firefighting clothing; and enforces mandated standards for a respiratory protection program for self-contained breathing apparatus (SCBA).</li> <li>Participates in career and proficiency training programs designed to increase technical proficiency of firefighters. Provide and conducts scheduled training as prescribed by the Fire Chief s Annual Training Plan and as scheduled by the Assistant Fire Chief.</li> <li>When first to arrive on-scene, serves as the incident commander of a fire/crash scene until relieved by the Assistant Fire Chief. Determines the best course of action to minimize loss or damage from fires or explosions. Directs the placement of firefighting equipment and personnel to ensure maximum utilization in fire control of aircraft crash/rescue operations. Assesses the fire scene/emergency situation to facilitate fire/rescue operations and to brief the Assistant Fire Chief upon arrival.</li> <li>Leads and directs assigned firefighting crew to provide safe and proper rescue operations of endangered persons. Ensures rescue operations are performed in accordance with established policies and procedures and minimize the risk of additional danger to firefighting personnel and endangered persons. Employs firefighting measures to minimize the loss or damage as a result of fire or explosions. Responds to hazardous material incidents; leads operations level actions, as directed by the Assistant Fire Chief, to establish control of the affected area with minimal risk to response</li> <li>As required and/or assigned, oversees fire alarm communication center operations to ensure all firefighting equipment and personnel are dispatched as required. Ensures that the communications center is manned at all times during the shift. Oversees the checkout of communications equipment at the beginning of the shift. As necessary, details additional personnel in case of short staffing. Maintains constant contact with the communications center during real world emergencies or fire drills.</li> <li>Ensures the maintenance of reference materials such as the NFPA Standards, IFSTA Training Manuals, Lesson Plans, and reviews and provides input to work instructions pertaining to the operations, training, and communications sections of the department.</li> <li>Performs mid-level supervisory personnel management responsibilities. Advises and provides counsel to employees regarding policies, procedures, and directives of management. Explains performance expectations to employees and provides regular feedback on strengths and weaknesses. Holds employees responsible for satisfactory completion of work assignments. Appraises subordinate workers performance ensuring consistency and equity in rating technique</li> <li>Performs other duties and assignments as required or as directed by the Assistant Fire Chief or Fire Chief.</li> </ul> <br> <strong>Qualifications</strong> <br> <br> <ul> <li> <strong>Minimum Qualifications: </strong>Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.<br> <ul> <li>Must be a U.S. Citizen</li> <li>Must be able to pass annual firefighter Occupational Health Exam and SCBA Fit Testing IAW NFPA 1582 and 1583</li> </ul> </li> <li> <strong>Certifications:</strong> <ul> <li>Must possess current DoD (IFSAC/PROBOARD) certifications for: Fire Officer I, Fire Inspector I, Fire Instructor I, Airport Fire Fighter, Hazardous Materials - Operations, and Driver/Operator ARFF and Pumper, Mobile Water Supply</li> <li>Must possess current CPR and First Aid First Responder certification</li> <li>Required to have IFSAC or Pro-Board Certification</li> </ul> </li> <li> <strong>Preferred Qualification:</strong> <ul> <li>Undergraduate Degree preferred or equivalent work-related experience</li> </ul> </li> <li> <strong>Experience:</strong> <ul> <li>Minimum of (7) Seven years of related work experience.</li> <li>Minimum of three years of leadership experience.</li> </ul> </li> <li> <strong>Preferred: </strong> <ul> <li>3 Years experience as a Firefighter Crew Chief</li> <li>Working knowledge of Microsoft Office (Word, Excel and Outlook)</li> </ul> </li> <li> <strong>Supervisory Responsibilities:</strong> <ul> <li>Supervises a shift and crew for response readiness. Performs training to his/her crew IAW with Assistant Chief training plan.</li></ul></li></ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role: We are seeking an Operations &amp; Customer Relations Officer to manage client accounts and ensure smooth cross‑border logistics operations.<br> Responsibilities: Oversee day‑to‑day client operations.<br> Coordinate with logistics teams to ensure timely deliveries.<br> Resolve customer issues promptly and professionally.<br> Maintain compliance with trade regulations.<br> Prepare reports on operational performance.<br> Qualifications: Background in logistics operations or customer service.<br> Strong organizational and communication skills.<br> Ability to handle cross‑functional coordination.<br> Detail‑oriented with problem‑solving abilities.<br></span> </div>